51 to 75 of 76 Help Desk Support Jobs

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, basildon col-narrow-left Client: WUNDERTALENT Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to More ❯

Degree with 5 years of experience -DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract -IAT II 8570/8140 Baseline Certification Security+ or equivalent -Interact with customers on a daily basis to provide guidance on procedures concerning account requests, e-mail … . Job Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify … windows applications -Works through various types Tier I issues with telephone assist -Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability -Possesses comprehensive knowledge of the principles, methods, and techniques used in computer troubleshooting and support -Possesses comprehensive knowledge of desktop operating systems and applications Work Environment More ❯

Helpdesk Support - Level 1 Join to apply for the Helpdesk Support - Level 1 role at ConsultNet Technology Services and Solutions . Get AI-powered advice on this job and access more exclusive features. Position Details Location: White Plains, NY Type: Direct Hire Salary: $50,000 - $54,000 Our client has experienced tremendous growth over the past … year, doubling in size and looking to hire several Level 1 Technical Support Specialists! You will troubleshoot 30-50 tickets daily for various locations nationwide. Support will be provided over the phone, assisting internal employees with technical issues such as WiFi troubleshooting, printer support, point of sale support, password resets, desktop troubleshooting … level Employment Type: Full-time Job Function: Information Technology Industries: Motor Vehicle Manufacturing Referrals can double your chances of interviewing at ConsultNet. Sign in to set job alerts for “Help Desk Support Specialist” roles in various locations. #J-18808-Ljbffr More ❯

Product Support Specialist (HelpDesk Team) (m/w/d) Join to apply for the Product Support Specialist (HelpDesk Team) (m/w/d) role at exocad America Inc. Product Support Specialist (HelpDesk Team) (m/w/d) 1 week ago Be among the first 25 applicants Join to apply for the … A dental background as a dental laboratory or clinical technician (required). Solid computer skills, including software installations and proficiency in common Windows applications (required). Proven experience in Help Desk, Technical Support, or Systems Support within a dental lab, manufacturing, or practice environment (required). Strong verbal and written communication skills, with the … Senior Product Manager-Customer Support Platform We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you passionate about cyber security and understand the importance of making … you will also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a team of five … responded to quickly. After lunch, you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the team, making sure everyone has More ❯

Direct message the job poster from Illuminet Talent Solutions Partner @ Illuminet | ITIL Service Delivery | Infrastructure | Architecture | Software Development | Management Consulting | AI &... Are you an experienced IT Helpdesk Support Engineer looking for your next contract role? Do you have experience providing VIP support to senior stakeholders? Can you confidently manage IT ticketing systems like FreshService or … ServiceNow? A leading Energy company in Manchester is looking for an IT Helpdesk Support Engineer to join their team. This role will involve working closely with end-users, managing IT assets, providing high-level VIP support, and maintaining IT infrastructure. Key Skills & Responsibilities: Helpdesk & User Support – Managing IT tickets, prioritizing requests, and onboarding users. … VIP & Global Digital Meeting Support – Supporting senior stakeholders and video conferencing setups. IT Asset Management – Provisioning and administering laptops, mobile devices, M365, and mailbox management. Software & Hardware Support – Installation, procurement, and vendor liaison for IT equipment. Networking & Server Room Management – Basic networking skills and hardware configuration. Stock & Procurement Management – Handling purchase requisitions and vendor coordination. Start More ❯

Remote Helpdesk Support Specialist (6-Month Contract, Likely Extension) Competitive Pay | Contract| Remote Our client is on the lookout for a proactive and tech-savvy Helpdesk Support Specialist to join our fully remote team. This is an exciting opportunity to support a dynamic , fast-paced environment where your problem-solving skills and customer-first … users Managing and resolving staff queries efficiently Responding to and owning user request management Supporting operations and improving internal workflows Using Slack and Jira to manage and track support tickets Your Technical Toolkit Comfortable with Mac or Linux operating systems Experience in environments using MacBooks and Apple eco systems is highly beneficial Ability to troubleshoot OS-specific issues … Bring A proactive approach to problem-solving A knack for identifying and advising on process improvements Strong communication skills and a collaborative mindset Experience in helpdesk or IT support roles is a plus Slack for internal communication and ticket raising Jira for tracking and managing support requests If you're passionate about helping people, love solving More ❯

We're Hiring: Helpdesk Support Technician – Payments Brentwood, UK | Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support … s: ✔ Exceptionally detail-oriented ✔ Great with customers over the phone and via email ✔ Organised under pressure ✔ Proficient with Microsoft Office (especially Excel & Word) ✔ Experienced in helpdesk or technical support (1+ year) Key responsibilities: Accurately log and prioritise incoming tickets Triage issues and escalate where needed Communicate with customers throughout the support process Support account … setup and closure Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across the UK. Join a friendly, high-performing team where your attention to detail and customer-first mindset will be truly valued. Apply now to be part of something impactful. #Hiring #CustomerSupport #PaymentsJobs More ❯

SUMMARY The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved … timely and effectively. The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy. KEY RESPONSIBILITIES Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives Respond to inbound support requests related to the Yardi Senior product suite via help desk platform, phone, email, or chat Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction Document, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are More ❯

Lorien Edinburgh, Scotland, United Kingdom Helpdesk Support Lorien Edinburgh, Scotland, United Kingdom Get AI-powered advice on this job and more exclusive features. Lorien’s UK leading Investment banking client are currently looking for a highly skilled Helpdesk Support contractor to join the team on an initial 6-month contract. The role You will assist employers … supports their workforce, empowers members to plan their financial future, and delivers flexibility and efficiency. As the first point of contact for scheme management and contribution queries, you'll help ensure the best outcomes for employers and members alike Build relationships across the business to help support the delivery of client experience What we’re looking … Seniority level Associate Employment type Employment type Contract Job function Job function Other Industries Insurance Referrals increase your chances of interviewing at Lorien by 2x Get notified about new Help Desk Support Specialist jobs in Edinburgh, Scotland, United Kingdom . Edinburgh, Scotland, United Kingdom 12 hours ago Midlothian, Scotland, United Kingdom 3 months ago We’re More ❯

with our clients to understand their business needs and design IT solutions that resonate with both the business and the user. We are currently looking for a Desktop Support Technician to support one of our major clients. Come join our team JOB TITLE: Desktop Support Technician EMPLOYER: CEdge INC Responsible for providing first level … support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies are … verbal and written communication skills are a must. Clearance Required: Secret Clearance, IAT Level 2 Bachelor's Degree preferred or 3-5 years prior customer service, call center or help desk experience is required Qualifications: Clearance Required: Secret Clearance, IAT Level II CompTIA sec + More ❯

Helpdesk Support 6 Month Contract Edinburgh Lorien’s UK leading Investment banking client are currently looking for a highly skilled Helpdesk Support contractor to join the team on an initial 6-month contract. The role You will assist employers and payroll providers in administering a company scheme via telephone Employers value our award-winning pension scheme … supports their workforce, empowers members to plan their financial future, and delivers flexibility and efficiency. As the first point of contact for scheme management and contribution queries, you'll help ensure the best outcomes for employers and members alike Build relationships across the business to help support the delivery of client experience What we’re looking More ❯

IT Support and Helpdesk Malton, North Yorkshire YO17 A£28,000 - A£37,000 per annum which includes on call payment Permanent Office based role Commutable from Driffield, Pickering, Kirkbymoorside, York, Stamford Bridge, Scarborough Shift work - Mon - Fri between (8hrs per day between the hours of 5am - 5:30pm) You will need to hold a full UK driving … call is 1 week in around 7. Mon - Mon. A£300 flat fee plus extra paid if a call is taken. The Role The UK & ROI IT Service & Support team is tasked with managing and enhancing the service and support for end-user requests and incidents. This position demands strong IT and OT skills, a deep … work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism. Demonstrates relevant IT literacy. Proven conflict management skills. Preferred - Knowledge of IT service desk tools and best practices. Ability to work on their own initiative. Benefits Free on site parking 8% pension If you would like for the role of IT Support More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

Get AI-powered advice on this job and more exclusive features. About the Role This role has been put in place to deliver efficient and prompt IT technical support across all teams; addressing and resolving issues or escalating them as necessary to reduce business disruption and ensure exceptional support for all team members. Efficient setup of … hardware, software, and access permissions for new team members, role transitions, and departures. Provide technical support for IT-related issues, including MS Windows, Office 365, basic networking, software installations and upgrades, and management of IT equipment such as computers, laptops, tablets, mobile devices, and printers. Assist with project-based work under the guidance of the IT Manager. Work …/9am–5pm) on a rotational basis. Participate in an on-call rota to provide out-of-hours support. At least 1–2 years of experience providing IT support in a helpdesk or similar user support role. Competency in operating systems like Windows and MacOS, along with applications such as Outlook, Word, Excel, and other standard More ❯

and Responsibilities: Daily on-site inventory and asset management, client's conference room preventative maintenance, and e-recycling Ensure client users access to equipment in good working order Support a complex and fast paced environment focused on video conference rooms with outstanding and timely attention to customer satisfaction Work cooperatively with on-site teammates, as assignment requires Ensure … visual quality, promptly troubleshoot any issues that arise and handle any requests from meeting attendees. Deploy and recover laptop and desktop images Perform responsive face-to-face customer support for the on-site client users from IT accessory to workstation dressing Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs) Assist with More ❯

and Responsibilities: Daily on-site inventory and asset management, client's conference room preventative maintenance, and e-recycling Ensure client users access to equipment in good working order Support a complex and fast paced environment focused on video conference rooms with outstanding and timely attention to customer satisfaction Work cooperatively with on-site teammates, as assignment requires Ensure … visual quality, promptly troubleshoot any issues that arise and handle any requests from meeting attendees. Deploy and recover laptop and desktop images Perform responsive face-to-face customer support for the on-site client users from IT accessory to workstation dressing Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs) Assist with More ❯

the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity, and RDT&E Active Directory … IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their … requests for assistance. • Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity, as well as mentoring and managing Help Desk personnel with best practices. To qualify, you will need: • DOD Top Secret Security Clearance • CWF designation IAT Level III Certification • 6 years of similar professional experience in DoD or Federal environments More ❯

best at work - because our people are the heart of our business. And we’re all about helping them to shine. To ensure that all duties of the FM Help Desk are performed to a high standard in a pleasant, willing, and professional manner. To assist and support management team in maintaining partnerships and close working … for our customers, and building systems that lead the way And as a FM Helpdesk Operator with Bellrock, you’ll do it by... Ensure all calls to the FM Help Desk are answered within 10 seconds. Ensure all requests are logged accurately on the CONCERTO system against the correct job type and service category. Ensure requestor is issued … for the request to be carried out. Ensure all communications have been passed on through contractors and requestors. Ensure all procedures are followed and updated accordingly. Ensure outstanding FM Help Desk requests are followed up with the appropriate contractor. Ensure requestor is updated on progress if unable to meet the response time issued. Ensure requestor is informed of More ❯

Title: Helpdesk Tier II support Security Clearance: Active Secret/Tier 3 clearance Location: Monterey, CA (on-site required) Primary Responsibilities and Activities • Troubleshoot and resolve Tier II issues upon first contact, when possible, for hardware, software, networking, and other computer-related technologies to include, but not limited to, OS issues, application issues, software installations, and service requests. … video teleconferencing (VTC) equipment. • Escalate issues to appropriate second- and third-level subject-matter experts in accordance with service-level agreements and follow up on incidents when appropriate. • Support the Team Lead with escalations, major incident management, and customer communications. • Monitor EUS Specialist Scorecard Dashboard in ServiceNow to maintain ticket queue and meet contractual Key Performance Indicators (KPIs More ❯

Title: Helpdesk/Contract Support Pay rate: GBP12.50 an hour, weekly pay, salary GBP25,000-GBP28,000 Location: Nottingham, NG80 1ZZ Contract: Temp to perm, 8am-5pm, Monday to Friday Job Description: Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature and priority of faults based … relevant resources Ensure works are scheduled and in accordance with SLAs, and update clients CAFM system Review of all sub-contractor submitted paperwork to ensure management of CAFM Support with managing the supply chain and drive them to attend within required SLA's If interested submit your updated CV today, Louis at Randstad. Randstad CPE values diversity and … 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as More ❯

Here are the details for a Help Desk Support Specialist I thought you might like. Again, my name is Corey White and I work at an IT staffing firm called Verigent. Please reply with a current resume if you are interested in moving forward. I will then call to briefly discuss further before submitting your resume … to the hiring manager at this client, and will have feedback within 24 hours. The job description and details are below. Client: Yakshna Solutions Job Title: Help Desk Support Specialist Job Location: Honolulu, HI Pay Rate: $26.00 per hour. Then $52,000/year conversion Start Date: As soon as selected and prepared to start, can … accommodate 2 week notice Work Location: Honolulu, Hi Job Description and Requirements: • Must have 1+ years' experience in helpdesk support. • Experience working on a helpdesk team. • Provide help desk support and shall receive, analyze, troubleshoot, and resolve all incidents across multiple Enterprise Services and application teams. • Responsible for ensuring the timely process through which problems are More ❯

Title: Application/Help Desk Support - Onsite Location: Jackson, MS, USA Length: Long term Restriction: W2 or C2C Description: Very long term project; initial PO for 1 year but expected to go for multiple years Webcam interview Onsite Description Position Description and Job Skill Set Acquire knowledge of the new vital records database management system. Answer … incoming calls, online and email requests for assistance with the vital records database management system. Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system. Provide technical support to the Vital Records staff related to the vital records system, data modernization … and interoperability projects. Support development and maintenance of enhanced Vital Records business processes and data transfer to state andfederal partners. Required Skills/Experience Capacity to assist external and internal stakeholders to learn and use the new vital records data management system. Ability to effectively communicate with coworkers involved in the collection, management and development of agency data More ❯

Help Desk Support Strategos Consulting LLC - New Orleans, LA Strategos Consulting is a Service-Disabled Veteran-Owned Small Business (SDVOSB), which identifies and provides usable solutions (consulting, services, training, and engineering) to the US Government and its partners. Strategos is comprised of professional training and educational specialists that collectively bring over 120 years of experience. In … United States military personnel. Strategos Training and Services specializes in non-personal support services, professional instruction, training analysis, training plan development, and curriculum development. Strategos is seeking Help Desk Support in pursuit of a government contract. Performance Location: New Orleans, LA Hours of Work: The contractor is expected to work a normal 40-hour … week to provide support Monday to Friday during normal working hours of hours daily with a one-hour unpaid lunch break. Summary: The Contractor shall provide support for Commander, Navy Reserve Forces Command, Code N1 Manpower and Personnel, trouble tickets that are originated by uniformed or civilian Navy personnel typically located within the Continental United States More ❯