76 to 83 of 83 IT Services Manager Jobs

role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business … C-Level executives and non-technical stakeholders. Solid understanding of change management and training best practices. Proactive, resilient, and able to navigate complex IT architectures and legacy systems. Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on … and lasting impact. Why Join? Shape a brand-new leadership role with full CIO exposure and SLT membership. Clear progression pathway into senior IT leadership. Hybrid working model with flexibility. 25 days' annual leave + bank holidays, plus the option to buy/sell days. 15% bonus scheme. More ❯

ITIL methodology in a service centre context Provide expertise in project management and quality assurance practices Contribute to continuous improvement and optimization of IT processes Support reporting and documentation as per project standards Experience : Diploma/Degree in Computer Science or equivalent professional experience Minimum 8 years of … IT experience Minimum 4 years of demonstrated experience applying ITIL in a service centre Proficient in English (written and spoken) - C1 level Ability to work independently and remotely If you are a passionate and dedicated IT Professional looking to join a dynamic and innovative organization, we More ❯

Overview This position supports IT service desk operations and knowledge base management for an Information Technology Department, ensuring efficient and effective service delivery. The role includes overseeing areas of IT service desk operations and maintaining a comprehensive knowledge base management system. Job Summary Supervise and coordinate … activities of IT Service Desk Specialists, Coordinators, or Technicians to ensure efficient and effective service delivery. Identify, troubleshoot, or resolve information systems problems to minimize downtime of applications and personnel. Assist computer users with hardware and software questions and problems, providing timely and accurate resolutions. Field telephone calls … effectively with stakeholders at all levels. Ability to work collaboratively and independently, prioritize tasks, and manage time effectively. Education & Experience: 8+ years of IT service desk management or equivalent experience. Certifications: Minimum certification: CompTIA Security+ (or higher certification required). Baseline certification as stipulated in DoD 8140.01/ More ❯

award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a Service Manager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is well-established, having traded for almost seventy … years and has a reputation for excellence, customer support, and the delivery of outstanding customer service. The Service Manager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You will be the dedicated point … of new service clients, introductory calls, Freshdesk demos, issuing out welcome packs. Personal Specification: At least 3 years' experience managing an AV or IT service function. Experience of managing escalations or other complicated issues. Experience of supporting large client contracts. Experience managing both a field service and helpdesk More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help … wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving … and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership More ❯

What you will be doing! Join our IT operations … team as an IT Service Intelligence and Performance Manager. This role is crucial for maintaining the health and efficiency of our enterprise services, focusing on Splunk, SCCM, Micro Focus, and 1E. To ensure security compliance, the successful candidate will monitor service availability and performance, issue remediation … reoccurrence. Collaborate with other IT teams to address complex problems and implement long-term solutions. 5. Security Compliance: Ensure that all enterprise services meet security compliance requirements and adhere to industry best practices. Stay updated on relevant security standards and updates, integrating them into the management processes More ❯

Lloyds Bank GmbH and its brands Bank of Scotland and Lloyds Bank have won over 1 million satisfied customers in recent years. And this thanks to convincing products and, above all, our committed colleagues who want to achieve the best More ❯

Du suchst Abwechslung statt Alltagsroutine? Teamspirit statt starrer Hierarchien? Dann werde Teil unseres Teams. Unsere Software hilft Versicherungsexperten in mehr als 30 Ländern jeden Tag dabei, die Verträge ihrer Kunden problemlos zu verwalten. Wir suchen zum nächstmöglichen Zeitpunkt eine neue More ❯