16 to 40 of 45 IT Support Jobs in the West Midlands

Our client is seeking a dedicated and skilled IT Support Technician to join their IT department on a temporary basis in Sutton Coldfield. The ideal candidate will be responsible for providing technical support and assistance. This role requires excellent troubleshooting skills, a strong understanding of computer … individuals at all technical skill levels. This is a temporary, ongoing assignment with an immediate start for the right candidate. Key Responsibilities of the IT Support Technician: Provide technical support on a variety of hardware and software issues. Configure and maintain computer systems, software, and peripherals. Troubleshoot … Manage and maintain the network and wireless systems. Adhere to safeguarding policies. Perform regular server back ups. Ensure the security and integrity of the IT systems and data. The ideal candidate for the IT Support Technician role will have the following: Proven experience working in a technical more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting the user … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the … volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the … volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

We have an exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the … for Digital & ICT and Strategy & Commissioning to identify strategic opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams Monday to Thursday: 9:00am until 5:30pm (1 hour lunch) Friday: 9:00am-5:00pm (1 hour lunch) Start: ASAP Contract: 3 months more »

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business, working … closely with other teams within IT Services ensuring all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function, alongside providing support where required to external offices. The day to day work is interesting, challenging and … ethos. The ideal candidate will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The IT Support team provides on-site support to employees, as part of our core team this role will be covering a more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

We are representing a leading legal firm in Birmingham, seeking an IT Support Analyst to join their team on a permanent basis. The role is office based and offers a salary up to £30,000 per annum. You will play a crucial role in providing technical assistance and … support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in-person … Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven experience more »

We’re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you’ll be an integral part of the team and you’ll provide remote and … on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you … ll need: Previous experience within a similar Desktop Support Technician/IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to ‘get stuck in’ Other Information more »

IT Support Engineer - Up to 30K Worcester Salary up to - 30K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their team. As an IT Engineer you … the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT career or an experienced 1st Line engineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. more »

Role: Junior IT Support Engineer Location: Wolverhampton Salary: £18,000 - £20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical … support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: * Provide technical support to customers via phone, email, and live chat. * Troubleshoot and resolve IT-related problems. * Monitor and respond to customer inquiries and complaints. * Maintain … and suggestions for improving the customer experience. * Follow up with customers to ensure their satisfaction with our services. Required Skills: * Experience providing 1st Line Support * Active Directory & Group Policy * Office 365 - Admin portal * SharePoint * Knowledge of Windows Server 2012 & 2016 * Understanding of Hyper V & Citrix * Networking knowledge - Routers, Switches more »

Job summary The IT Services Technical Support Team provides second line support services for all internal and external IM&T Incidents, Routine Requests, Service Requests and enquiries. Forming part of the wider IT Services tiered support function, the purpose of the role is to provide … point of contact and liaison for all related tier two support escalations and assignments with a view to providing enhanced investigations and timely ticket response level resolutions. To provide highly customer service orientated support services delivered within agreed service level targets and agreements. Encompassing all necessary local and … offsite Trust site locations and end users, as directed, the post holder will provide a combination of desk based remote/telephone support as well as field based. The post holder will be responsible for providing technical resolutions or guidance to reported issues and for providing all the relevant more »

IT 2nd Line Support Technician Tamworth £35,000 - £40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have the perfect opportunity for … you! Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2nd Line Support Technician As an IT 2nd Line Support Technician, you will play a crucial role in the IT operations team, providing technical support and … troubleshooting to the operation. Working closely with the internal teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote assistance. Diagnose and resolve hardware, software, and more »

IT Support Technician £25k -£30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people … who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing … Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user more »

We are looking for a junior problem solver to join our team of engineers in a first-line support position. With on-the-job training complementing your IT apprenticeship coursework, you will be supported by a small but experienced and friendly group of professionals. Role We are looking … for a junior problem solver to join our team of engineers in a first-line support position. With on-the-job training complementing your IT apprenticeship coursework, you will be supported by a small but experienced and friendly group of professionals. Initially largely a user-support position … server maintenance and be involved in the occasional large project with the rest of the team. Of course, you need to be interested in IT, but interpersonal skills are also very important. You will have responsibility to: Field client enquiries and document calls, to create relevant support tickets more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

1st/2nd Line Support Technician Hereford - Office Based IT Provider Salary DOE This is an exciting opportunity for a proactive individual to join an established IT business. The role will be key in supporting the business as it targets significant growth. We are looking for … department. Provide first-line technical assistance for computer hardware and software. Resolve issues for staff via phone, in person, or online. Provide first-line support and ticket handling for all internal applications and bespoke systems Log issues and requests and escalate to the appropriate 2nd or 3rd line teams … resolve issues Resolve technical issues in a timely manner using available resources Perform hardware and software installations, configurations and updates as needed. Assist the IT Team in all matters relating to IT service desk operations and adhere to all internal Standards Create and maintain troubleshooting documentation. Provide introductory more »

Are you looking to kick start your career in IT whilst learning from industry experts? This is the perfect opportunity for you! As an IT Apprentice you will be hands on providing 1st Line support, troubleshooting hardware and software related issues, building strong relationships with clients and … so much more. Role Provide 1st Line help desk support to clients in line with company policies and procedures. Daily completion and maintaining of support related documentation keeping accurate and up to date information of ticket progress. Troubleshooting hardware and software related issues providing resolutions that both meet … and exceed expectations. Daily management of support tickets ensuring SLAs are met with maximum client satisfaction. Resolving IT related tasks, such as password resets, imaging devices to new users and devices. Escalation of software related bugs to T&I Team including detailed handover of attempted resolutions and investigations more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing … professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments … Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently … looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced... APCT1_UKTJ more »

FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role … and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: Providing remote 1st line technical support to customers To provide troubleshooting of hardware issues and log cases following SLA To escalate calls with advanced technical queries appropriately To organise the … client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written and spoken) Customer service or IT support experience desirable Problem-solving and excellent communication skills IT literate and computer savvy Pro-active, confident and dynamic personality Salary: Up more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring … addressing incidents promptly. * Collaborate with stakeholders to meet evolving application needs. * Provide training on legal applications and improve practices. * Document applications and comply with IT management processes. * Stay updated on technical developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for … IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/IP Desireable skills : Legal applications : * Practice Evolve * IManage * Intapp * Laserforms * Bighand * Zylpha * Litera Excellent interpersonal communication skills more »

Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Birmingham, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) ***We do not sponsor Visa*** Department: Administration Reporting to: IT Department … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »

The Opportunity In partnership wit h TSP, althaus Digital are looking for self-motivated, driven individualswith a proven passion for IT Support. This is an exciting opportunity to take the first step in your IT careerin an evolving and growing industry. The Role You will be part of … a warm, friendly and forward-thinking team responsible for supporting with all things IT Networking. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will … solve hardware/software issues. Manage Helpdesk ensure helpdesk tickets are logged, escalated, and resolved in a timely manner Assets Management administering the corporate IT asset database Backups administer backup media and escalating faults User Management administer applications for user accounts. Web assist customers with technical web related queries. more »