45 IT Support Jobs in the West Midlands

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

1st/2nd Line Support Technician Hereford - Office Based IT Provider Salary DOE This is an exciting opportunity for a proactive individual to join an established IT business. The role will be key in supporting the business as it targets significant growth. We are looking for … department. Provide first-line technical assistance for computer hardware and software. Resolve issues for staff via phone, in person, or online. Provide first-line support and ticket handling for all internal applications and bespoke systems Log issues and requests and escalate to the appropriate 2nd or 3rd line teams … resolve issues Resolve technical issues in a timely manner using available resources Perform hardware and software installations, configurations and updates as needed. Assist the IT Team in all matters relating to IT service desk operations and adhere to all internal Standards Create and maintain troubleshooting documentation. Provide introductory more »

Are you looking to kick start your career in IT whilst learning from industry experts? This is the perfect opportunity for you! As an IT Apprentice you will be hands on providing 1st Line support, troubleshooting hardware and software related issues, building strong relationships with clients and … so much more. Role Provide 1st Line help desk support to clients in line with company policies and procedures. Daily completion and maintaining of support related documentation keeping accurate and up to date information of ticket progress. Troubleshooting hardware and software related issues providing resolutions that both meet … and exceed expectations. Daily management of support tickets ensuring SLAs are met with maximum client satisfaction. Resolving IT related tasks, such as password resets, imaging devices to new users and devices. Escalation of software related bugs to T&I Team including detailed handover of attempted resolutions and investigations more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing … professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments … Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently … looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced... APCT1_UKTJ more »

FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role … and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: Providing remote 1st line technical support to customers To provide troubleshooting of hardware issues and log cases following SLA To escalate calls with advanced technical queries appropriately To organise the … client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written and spoken) Customer service or IT support experience desirable Problem-solving and excellent communication skills IT literate and computer savvy Pro-active, confident and dynamic personality Salary: Up more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring … addressing incidents promptly. * Collaborate with stakeholders to meet evolving application needs. * Provide training on legal applications and improve practices. * Document applications and comply with IT management processes. * Stay updated on technical developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for … IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/IP Desireable skills : Legal applications : * Practice Evolve * IManage * Intapp * Laserforms * Bighand * Zylpha * Litera Excellent interpersonal communication skills more »

Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Birmingham, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) ***We do not sponsor Visa*** Department: Administration Reporting to: IT Department … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »

The Opportunity In partnership wit h TSP, althaus Digital are looking for self-motivated, driven individualswith a proven passion for IT Support. This is an exciting opportunity to take the first step in your IT careerin an evolving and growing industry. The Role You will be part of … a warm, friendly and forward-thinking team responsible for supporting with all things IT Networking. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will … solve hardware/software issues. Manage Helpdesk ensure helpdesk tickets are logged, escalated, and resolved in a timely manner Assets Management administering the corporate IT asset database Backups administer backup media and escalating faults User Management administer applications for user accounts. Web assist customers with technical web related queries. more »

The Opportunity In partnership wit h TSP, althaus Digital are looking for self-motivated, driven individualswith a proven passion for IT Support. This is an exciting opportunity to take the first step in your IT careerin an evolving and growing industry. The Role You will be part of … a warm, friendly and forward-thinking team responsible for supporting with all things IT Networking. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will … solve hardware/software issues. Manage Helpdesk ensure helpdesk tickets are logged, escalated, and resolved in a timely manner Assets Management administering the corporate IT asset database Backups administer backup media and escalating faults User Management administer applications for user accounts. Web assist customers with technical web related queries. more »

FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won more »

just a job? Love being Field based and live Commutable to Oldbury? We are looking for a professional and dedicated engineer to provide technical support for our National customer base both remotely and in the field. ICR Touch Software knowledge as well as Hospitality EPoS experience is ideal. We … a growing leading supplier and installer of bespoke-programmed electronic point of sale (e.p.o.s.) touchscreen systems throughout the U.K. Major sectors we supply and support are Hospitality and Retail. Our Support Division is a busy, focused environment requiring complete dedication from all those within it. Working closely with … managerial staff, all team members aim to support and promote the organisation's aims and objectives which are customer-led. In accordance with instructions and consultation with management, typical work duties and responsibilities include: Speaking to customers to assess their technical requirements, investigating and implementing solutions through consultation with more »

. Expected Duration 24 Months Positions Available 1 Closing Date Friday, 31st May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Administrative skills Team working Qualifications English GCSE or equivalent, grade A*-C or 4-9 (Desired) Mathematics GCSE … the Employer PROBRAND LIMITED Probrand is a multi-award winning and market-leading technology services provider with over 30 years of experience. We provide IT products, managed services and solutions to our clients across small to medium-sized businesses and all areas of the public and private sector. We more »