Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced 2nd/3rd line supportengineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. The role will be a combination of BAU Support … work. To be a success in this role will have a broad technical skill base and be able to provide 2nd and 3rd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking … an excellent service. This is an opportunity to join an organisation who have a track record of investing in the development of their people. It is an opportunity where you will make a real difference. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo more »
what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. A professional level IT role, providing a proven technical skillset mainly within the end user related technology arena. The role will predominantly involve 2nd and 3rd levels of … end user IT engineering, escalations from the Service Desk and IT consultancy to the business. The role will also be inclusive of occasional first line support to the business when required. To support and maintain key business information systems in line with current business strategy with … an emphasis on, but not limited to, end user business information systems environment and associated software and hardware. KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES Support and maintains core operations of the RCI Endpoint environments across all RCI offices according to agreed service levels. This involves L2\L3 supportmore »
Job Title: 1st Line Support Technician Location: Brighton Salary: £25,000 - £28,000 DOE Working pattern: Fully onsite Are you passionate about IT and looking to kickstart your career in a dynamic and fast-paced environment? We're seeking a motivated individual to join our team as a … 1st Line Support Technician. This role offers the opportunity for career progression within the 1st line support domain and provides exposure to a variety of IT projects and tasks. 1st Line Support Responsibilities: Manage and prioritize multiple tickets and projects efficiently. Assist with technical support requests within the team, focusing on 1st line tickets and projects. Maintain and update IT documentation to ensure accuracy and compliance. Meet and exceed SLAs to ensure timely resolution of IT issues. Communicate effectively with both customers and staff to provide exceptional service. Requirements: Ability to work more »
The incumbent will be responsible for supporting IT matters with the internal users and work with vendors to support cases related to the BOS Wealth Management Europe, UK branch. He/She is required to drive action plans in improving system performance and provide problem and configurations management. … MAIN DUTIES Provide day-to-day onsite and remote support to end-users in the UK office Provide subject matter support to business change requests Respond timely to service requests and ensure qualitied work is delivered Assist in IT planning to drive system improvements and perform user … with proper test management cycle Ensure compliance to internal policies and processes and regulatory requirements Participate into and coordinate with various business unites for IT projects and enhancements Work with other IT teams to coordinate system related activities Provide simple application trainings to end-user when needed. Manage more »
Theale, England, United Kingdom Hybrid / WFH Options
Sondrel
Training and Documentation: Develop and deliver user training sessions, create, and update documentation for troubleshooting, FAQs, and knowledge base articles. Remote and On-Site Support: Provide remote and on-site assistance for users, addressing issues through phone, email, and remote desktop tools. Flexibility to work outside of core hours … where it is essential to conduct maintenance or provide critical support. System Monitoring and Maintenance: Use monitoring tools to proactively identify and address potential system issues and perform routine system maintenance tasks to optimise performance. Collaboration and Escalation: Collaborate with other IT professionals to escalate and resolve complex … technical problems, contributing to a cohesive and efficient ITsupport team. Locations/Travel: Role is based in Theale (HQ) with a hybrid working arrangement (subject to need). Additional travel to Maidenhead (data centre) and Bristol (office) will be required to conduct routine work and maintenance. Qualifications more »
Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when … Benefits: Buddy program Flat hierarchies Internal career development Medical cash plan Onboarding program Pension scheme Trusted working hours Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. more »
Oldbury, West Midlands, West Midlands (County), United Kingdom
Concept Resourcing
Are you an experienced Hospitality EPoS Engineer looking for a career not just a job? Love being Field based and live Commutable to Oldbury? We are looking for a professional and dedicated engineer to provide technical support for our National customer base both remotely and in the … a growing leading supplier and installer of bespoke-programmed electronic point of sale (e.p.o.s.) touchscreen systems throughout the U.K. Major sectors we supply and support are Hospitality and Retail. Our Support Division is a busy, focused environment requiring complete dedication from all those within it. Working closely with … managerial staff, all team members aim to support and promote the organisation's aims and objectives which are customer-led. In accordance with instructions and consultation with management, typical work duties and responsibilities include: Speaking to customers to assess their technical requirements, investigating and implementing solutions through consultation with more »
fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »
Responsibilities: Support staff with hardware and software problems, servers and other systems (as required) – Windows 10, Windows 11 and Windows server 19, Mac OS (beneficial), photocopiers and printing management software. Onboarding of new starters (IT induction, access card preparation, SharePoint access, mailbox preparation, MFA, Mobile device management - Microsoft … security, etc.) – Microsoft Exchange. Managing WFH and office equipment (ensuring all office equipment is in working order and desks are appropriately equipped, keeping the IT equipment list updated etc). Looking after the telephone system (setting up new users, resolving and escalating any issues) Assisting with roll out of … and audio/video meeting room set. Managing Microsoft 365 Environment (Azure, Microsoft Defender, Teams, SharePoint and any associated products) Coordinating disposal of old IT equipment Providing technical support on-site or via remote-access systems. Requirements: Bachelors degree in information technology or computer science. Proven work experience more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »
clients. We approach problems with open-mindedness and a restless entrepreneurial spirit to deliver more for clients. Our culture is rooted in curiosity. We support the unique qualities of each team member and the entrepreneurial spirit shared by all of us. We come from different backgrounds and offer different … you to join us. To learn more visit alti-global.com. Job Description We are looking for a highly motivated individual who is passionate about IT and keen to take the next step in their career. This role requires someone with excellent attention to detail, who enjoys troubleshooting and being … the “go-to” person for IT related topics, whose at ease with technology and comfortable working in a professional and fast pace environment. The ideal candidate should also be eager to think differently, and enthusiastic about continuously improving and evolving our IT function. Job Responsibilities Providing supportmore »