126 to 150 of 336 ITIL Certification Jobs

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on … company contribution) Flexible working options for family commitments and reporting tasks No on-call requirement 37-hour work week (coverage between 8am-6pm, Monday to Friday) Career development and certification support Reference: AMC/AJM/TTMB Postcode: RG12 1XW #anmu JBRP1_UKTJ More ❯

minimal disruption and cost efficiency. Strategic Collaboration: Partner with IT leadership and architects to shape the IT portfolio and integrate new services effectively. Process Improvement: Drive continuous improvement using ITIL best practices and performance metrics. Risk & Compliance: Monitor project performance, manage risks, and ensure regulatory compliance. Stakeholder Engagement: Liaise with business units and vendors to align services with evolving … enhance customer and user satisfaction, and improve overall effectiveness and efficiency. Ideal candidates should have expertise in: Strong process competencies with a solid understanding of the Service Value chain. ITIL certification (Foundation minimum; ITIL 4 Managing Professional or Strategic Leader certifications preferred). Strong command of ITIL processes (e.g., Demand, Service Portfolio, Financial, Capacity, and Lifecycle More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

of Agile methodologies and best practices. Familiarity with tools such as JIRA, Confluence, Splunk, Fiddler, Wireshark, and ServiceNow. OS skills on Windows, MacOS, iOS, Linux are advantageous. Education/Certification: Bachelor's degree or equivalent in a relevant field. Preferred: Agile or ITIL certifications. Preferred: Relevant network and/or security certifications. #J-18808-Ljbffr More ❯

stakeholders • Provide incremental updates and After-Action Reports (AAR) for incidents. Required Qualifications: • Bachelor's degree in Information Technology, Cybersecurity, or a related field (Master's preferred). • PMP Certification is required. • ITIL Certification is required. • Proven experience in program and project management within cybersecurity or IT operations within the government environment. • Strong knowledge of SOC operations More ❯

onshore/offshore models and 3-tier models (offshore, account, customer) is a plus. Experience working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with the ability to analyze data to drive improvements. Ability to handle negotiations with customers and senior account personnel. Excellent documentation, presentation, and communication skills. Knowledge and experience … five of the nine areas of Project Management. Skills to succeed as a project leader, project/Program office manager, or change initiative manager. Working toward professional Project Management certification is recommended. As a manager, provide direction to staff to meet schedules and resolve operational issues. Apply advanced Project Management principles, theories, and concepts, and related disciplines. Select appropriate More ❯

with the aligned commercial account Manager and sales support to recognise new opportunities. Engage account stakeholders to ensure that scope of the service and deliverables are fully understood. Ensure ITIL framework is followed Responsible for ensuring CSATs are completed monthly. Work alongside projects team to ensure new services are introduced effectively with AIS, focusing on appropriate monitoring, metrics and … accounts and meet service level agreements effectively. Strong understanding of account management principles, including the ability to develop and maintain productive client relationships while driving business growth and retention. ITIL Certification Experience delivery of customer services to Client requirements and satisfaction, Service Level Agreements. Be able to perform contractual analysis, management and change according to ITIL. Experience in More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯

incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

Entra ID, Intune, etc.) Experience in securing Microsoft Cloud tenancies. Managing and deploying Endpoint products at a corporate or enterprise level. Microsoft Associate or expert-level certifications Cisco CCNA certification or above High level of literacy, both written & verbal. Effective communicator and a well-articulated speaker. Organisational skills, including project management essentials. Ability to work well independently & as part … of a larger team. Clean UK Driver’s license & access to a vehicle. Desirable: Identity Access Management experience. Sound knowledge of the ITIL framework (or ITIL qualification) Experience in Cisco Meraki infrastructure, deployment and support Any other industry recognised accreditations Your behaviours: Consistently maintain a positive and proactive attitude with both team members and customers. Show a strong More ❯

cyber incident response, vulnerability management, and threat detection. A self-starter with excellent communication skills and a proactive approach to continuous improvement. Desirable Qualifications: Security certifications (SANS, vendor-based) ITIL certification This is a fantastic opportunity for a cyber security professional to join a fast-moving, forward-thinking organisation and contribute meaningfully to its security posture. Interested? Apply More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. By applying More ❯

to thrive in a fast-paced, high-energy, team-oriented environment. Proficiency in multitasking and performing effectively under pressure. Language proficiency: Brazilian Portuguese (Preferred), English (Fluency), Spanish (Fluency) Preferred ITIL Certification and Agile Methodology Certification. #J-18808-Ljbffr More ❯

working experience in a Sales Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous More ❯

Able to form highly trusting relationships built on integrity and openness. Preferred (in addition to minimum) : Knowledge of Apex application Oracle R12/Cloud Oracle PL/SQL JIRA ITIL Certification Oracle Certifications About You : You will need to be able to deliver high standards and be passionate about ERP solutions. You will have effective client facing skills More ❯

Birmingham! Experience in 1st line support, and dealing with IT tickets is key! Cisco VoIP, Microsoft office suite, and Microsoft active directory are all good to have and while ITIL qualifications are not needed, they are beneficial! Your Role: • Provide primary interface with customers via telephone, email, face-to-face and video conferencing • Logging of all Incidents, Service Requests … in the ITSM tool to ensure that issues are appropriately identified and tracked through to resolution • Analyse issues using 1st line knowledge, processes and procedures • Priorities issues based on ITIL best practice (Impact/Urgency) and determine if a 1st Line fix is achievable before escalating to 2nd Line Support or Third Parties • Provide a high level of customer More ❯