ITIL Certification Job Vacancies

76 to 100 of 333 ITIL Certification Jobs

Enterprise Solutions Architect

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
and results-driven with great attention to detail. Ability to collaborate with diverse teams and stakeholders at all levels, ensuring effective communication and decision-making. Desired Skills: TOGAF Practitioner certification or equivalent certification in enterprise architecture. ITIL certification or equivalent knowledge of IT service management frameworks. Experience with architecture tools such as Orbus iServer and MS More ❯
Posted:

Cleared ServiceNow Developer with Security Clearance

Maryland, United States
Windward Consulting Group
ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and … quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Head of IT Operations

Auchterarder, Scotland, United Kingdom
Gleneagles
standards. You’ll coordinate tasks, remove blockers, and dive into technical details when necessary to keep momentum Standardising our IT operations to ensure consistency, efficiency, and compliance, driving forward ITIL-based service delivery across the group. Implementing best practices and processes that streamline how we operate, ensuring every site and system adheres to the same high standards Establishing and … over our infrastructure (servers, networks, applications), quickly identify emerging issues, and ensure high availability and performance across the board Leading, mentoring, and developing a team of IT engineers (from ITIL Level 1/2 support technicians up to Level 2/3 engineers); fostering a culture of collaboration, innovation, and continuous improvement Conducting regular 1:1s, provide feedback and … databases, networking, and can quickly diagnose and fix technical issues Adept in delivering complex IT projects end-to-end, you know how to run projects using appropriate methodologies (Agile, ITIL change management, etc.), coordinate cross-functional efforts, and deliver results on schedule You have a solid understanding of ITIL frameworks and service delivery processes, and experience improving support More ❯
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Solutions Architect

London Area, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements management, agile practices and working … industry trends, concepts, opportunities, threats & constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. … Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation. More ❯
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Solutions Architect

City of London, London, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements management, agile practices and working … industry trends, concepts, opportunities, threats & constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. … Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation. More ❯
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Customer Success Manager

Aberdeen, Scotland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Success Manager Fast-growing technology consultancy specialising in the energy sector Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets ITIL certifications a bonus Background from a Tech Consulting firm a plus Who are we? Hypercube Consulting is the leading technology partner for the energy sector. We're building a … a previous role: Excellent client-facing and internal communication skills Previous experience of working in a commercially targeted environment Excellent written and verbal communication skills Strong working knowledge of ITIL and PRINCE2 - certification desirable Experience of working using Agile frameworks such as Kanban or Scrum Understanding and integrating appropriate service management tools and processes Planning skills including ability More ❯
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Cyber Security Analyst

London, England, United Kingdom
ASA RECRUITMENT
cyber incident response, vulnerability management, and threat detection. A self-starter with excellent communication skills and a proactive approach to continuous improvement. Desirable Qualifications: Security certifications (SANS, vendor-based) ITIL certification This is a fantastic opportunity for a cyber security professional to join a fast-moving, forward-thinking organisation and contribute meaningfully to its security posture. Interested? Apply More ❯
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ServiceNow Devloper with Security Clearance

Maryland, United States
ISYS Incorporated
data quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Director, IT Operations Support

London, England, United Kingdom
Hybrid / WFH Options
Sony Interactive Entertainment
communication, and team leadership skills. Experience leading diverse, global teams in a matrixed organization. Qualifications: Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. ITIL certification (v3 or v4). Familiarity with HRIS systems (e.g., Workday). Experience working in high-growth or multinational companies. Benefits: Discretionary bonus opportunity Hybrid Working (within Flexmodes More ❯
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Cloud Infrastructure Engineer - 12 month FTC

London, England, United Kingdom
Chaucer Underwriting Services Limited
AZ-104, AZ-305, AZ-400) Windows Server OS 2016 and later versions Windows Active Directory, Entra ID and Windows AD DNS Enterprise backup and monitoring solutions VMware environment ITIL Certification ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks More ❯
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Director, IT Operations SupportNew

London, England, United Kingdom
Hybrid / WFH Options
Sony Playstation America
communication, and team leadership skills. Experience leading diverse, global teams in a matrixed organization. Qualifications: Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. ITIL certification (v3 or v4). Familiarity with HRIS systems (e.g., Workday). Experience working in high-growth or multinational companies. Discretionary bonus opportunity Hybrid Working (within Flexmodes) Private More ❯
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Service Delivery Manager

Bristol, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Manchester, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Liverpool, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Exeter, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Birmingham, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Aberdeen, Scotland, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Swansea, Wales, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

York, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Reading, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

Lincoln, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
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Service Delivery Manager

Sheffield, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:

Service Delivery Manager

London, England, United Kingdom
Hybrid / WFH Options
BJSS
BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A More ❯
Posted:
ITIL Certification
10th Percentile
£31,325
25th Percentile
£39,445
Median
£53,688
75th Percentile
£68,750
90th Percentile
£84,000