in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
knowledge and expertise in IT infrastructure; Specialist knowledge of server infrastructure, network architecture, telecommunications; Thorough knowledge of structured IT Service Management methodology (such as ITIL) Experience Essential Understanding of Information Security at an academic level and or practical experience of informationtechnology support Experience of the use of IT security more »
City of London, London, Farringdon Without, United Kingdom Hybrid / WFH Options
83zero Ltd
product set preferred (Intune, Microsoft 365, System Center, etc.) * Scripting knowledge - PowerShell preferred. * Knowledge of customer service practices; beneficial to have worked in an ITIL based environment. * Analytical and troubleshooting skills. * Excellent oral and written communication in English, demonstrating a high level of confidentiality and customer focus. * Strong organizational skills more »
IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Job Types: Full-time, Permanent Pay: £38,000.00-£43,000.00 per year Benefits: Casual more »
Coventry, West Midlands, West Midlands (County), United Kingdom
Michael Page
service desk, helping to guide and support junior members of the team. In line with project delivery, you will produce documentation in accordance with ITIL standards. The role will be site-based at the company's Coventry head office, but you ill also have the chance to visit customer sites more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Full Corporate Benefits
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE If you have the skills required, please more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
the information required and the sources available Educated to degree level or equivalent An understanding of HR function Knowledge of generic project management principles ITIL Certification All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to more »
East London, London, United Kingdom Hybrid / WFH Options
Experis
the information required and the sources available Educated to degree level or equivalent An understanding of HR function Knowledge of generic project management principles ITIL Certification All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to more »
and external benchmarking, customer and staff satisfaction surveys to demonstrate customer-focused service delivery. Promote and establish the use of industry best practice (e.g., ITIL, PRINCE, Agile) methodologies in service delivery. Data Management Direct on the provision of advice on data issues, including that which can have a significant impact more »
/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services space more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
server, storage, back-up & recovery, SAAS, PAAS, IAAS and security services Experience and knowledge of cloud infrastructure services including tooling and security Understanding of ITIL practices Ability to think logically and demonstrate strong analytical and problem-solving skills Experience implementing packages and working with vendors Cloud Server, Storage & backup and more »
Windows Bachelor’s degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Strong experience with PowerShell Scripting Some exposure to Python and Ansible Installing and supporting VMware Managing IaaS and PaaS in Microsoft Azure and more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
with a focus on service delivery and project management. Bachelor's degree in Computer Science or equivalent professional experience. Relevant IT certifications such as ITIL, CISSP, or equivalent. Strong business acumen and ability to deliver IT solutions aligned with business objectives. Analytical mindset with excellent prioritization and communication skills. Proficiency more »
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Venesky-Brown
of Microsoft Active Directory account administration and Group Policy - Experience supporting Audio/Visual systems including hybrid meeting systems - Understanding of working in an ITIL-based Service Desk environment - Good understanding of Apple MacOS, iOS and associated products - SVQ Level 3, HNC or equivalent experience - Professional accreditation in Microsoft products more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
Highly articulate with excellent verbal and written communication skills Desirable Experience working in Financial Services Qualified to Microsoft AZ-305 (or equivalent) Qualified to ITIL 4 Foundation Interview process The first stage will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For the second more »
Employment Type: Permanent, Part Time, Work From Home
Linux operating system (Ubuntu preferred) design, deploy and troubleshoot. Windows OS, active directory and windows centric core services design, deploy and troubleshoot. Familiar with ITIL service management. Security best practices, system and OS level security hardening (CISCAT benchmarking etc) security vulnerability scanning tools such as Nessus. GITOPs experience. Experience in more »
Employment Type: Permanent
Salary: 25 days AL, buy / sell 5 days AL, birthday off, private healthcare
improve processes and practices for continuous improvement. Required Skills & Qualifications: ICT professional qualification (Level 5) or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management or similar. Extensive knowledge of IT technologies, applications, and best practices. Substantial experience in a specialist technical support environment. Experience more »
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
South Wales Police
communication and customer service skills. Must demonstrate excellent problem-solving skills and a willingness to learn. Familiarity with help desk software and ticketing systems. ITIL certification is a plus. Where you'll fit in: The ICT Service Desk Agent sits within the Service Delivery section of the ICT department and more »
day to day applications such as Microsoft Office, Jira and Confluence.Preferably you will also have:Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others.Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML more »
Cheshire, Marston, Cheshire West and Chester, United Kingdom
Tilt Recruitment
Line Technical Support/Desktop support Cisco IOS tasks e.g. VLAN, static routing advantageous Cloud Services (AWS) Firewall management skills would be an advantage ITIL Have a keen sense of service with excellent communications and stakeholder management skills Based onsite in Cheshire. We also offer up to £500 for every more »