Helpdesk Analyst - Detroit, MI
- Hiring Organisation
- Digital Technology Solutions
- Location
- Detroit, Michigan, United States
- Employment Type
- Permanent
- Salary
- USD Annual
educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred. Role description: Position Summary: As a significant member of the Technology Division s Client Services team, the Technical Client Service … expertise, basic networking fundamentals, and previous help desk experience. Minimum Qualifications: Bachelor s degree in information technology, Business Administration or related discipline. CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational ...