experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part … Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do More ❯
through top-tier white glove support. Key Responsibilities: Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in-person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance … with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Strong hands-on experience with Windows operating systems, including troubleshooting and system maintenance. Proficiency with … macOS environments and support practices Capable of delivering both physical IT support (e.g., cable management, workstation setup) and technical troubleshooting. Foundational understanding of Active Directory and Microsoft Entra ID Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Desirable (Non-Essential More ❯
and audit repositories • Assist mapping scan zones, scanners, subnets to include leveraging enterprise network application tools such as Forescout, SolarWinds Orion, McAfee Endpoint Security Solutions (ESS) and/or Microsoft Endpoint Configuration Manager (MECM) • Continuously assesses current ACAS implementations for scans, assets, analysis and permissions • Assist with validation and sustainment of documentation such as System Security Plans, Network Address … Domain Name (FQDN), DNS entries, Role Based Access Controls (RBAC), service accounts, certifications, licenses and physical/virtual location of each component • Create network diagrams of the designs with Microsoft Visio (include specialty requirements) • Implement/create report dashboard designs, automated custom email report notifications, report repositories for each environment that are specific to the following audiences: Leadership & Executives … one or more of the following CE/OS based technical certifications: CompTIA Linux+ CE or Red Hat Certified System Administrator (RHCSA) or Linux Foundation Certified System Administrator (LFCS) Microsoft based certification (current): Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft Certified: Security Operations Analyst Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft based More ❯
Engineer to support the planning, building, and operations of a large, globally accessed, hybrid cloud computing system. The Senior Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. We are looking for an individual who has a proven track record designing and … and resolve any GPO related issues which arise. Monitor and identify replication interruptions between domain controllers. Management of the Public Key Infrastructure (PKI) systems and certificates. REQUIRED QUALIFICATIONS: 1. Microsoft Certified Solutions Expert (MCSE) 5+years of experience with BS degree or a combination of years of experience and education progressive roles from Active Directory Administrator to Sr. Engineer 4. … Directory schema attributes. 3. Experience administrating Azure Active Directory and single sign-on. 4. Experience working in a fast tempo government agency production IT environment. 5. Experience troubleshooting various Microsoft Windows Server platforms' roles and features. More ❯
looking to bring an Software Support Engineer on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus! 💻 What you’ll … be working with: Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 Active Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices Supporting their inhouse HR software ✅ What they’re looking for: Proven IT support experience (2nd/3rd line) Great communication skills – you’ll be working closely with end-users More ❯
part of our clients UK Technical Services Team and will be responding to a variety of IT incidents and service requests across Infrastructure, Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. We are looking for individuals who take ownership of their work and are committed to providing service to customers. Your ability to go above and beyond, keeping the … for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a More ❯
Employment Type: Permanent
Salary: £38000 - £43000/annum shift allowance, bonus, excellent be
part of our clients UK Technical Services Team and will be responding to a variety of IT incidents and service requests across Infrastructure, Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. We are looking for individuals who take ownership of their work and are committed to providing service to customers. Your ability to go above and beyond, keeping the … for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
of new systems such as CRM, applicant tracking and HR systems. The role will also support future developments to enhance service desk delivery and improve the use of the Microsoft 365 platform, such as SharePoint, OneDrive, and other key systems across the organisation. Key Responsibilities: Provide first and second line technical support for hardware, software and telecoms services Provide … advice, training and documentation for staff and volunteers across the MND Association, both office and regionally based Support and maintain Microsoft 365 services and communication systems Configure and manage ADS, DNS, DHCP, Group Policy and Intune settings Set up and manage telephony systems, including Teams and voicemail services Maintain and document network cabling and infrastructure Prepare and configure client … and shared devices Assist with project delivery and disaster recovery testing About You: Strong understanding of networks and Windows operating systems (including ADS, DNS, DHCP, Group Policy) Knowledge of Microsoft 365, Windows Server, Exchange and Intune Experience providing IT support and training to users with varied levels of experience Able to manage patching, system testing and setup of Windows More ❯
Employment Type: Permanent, Part Time, Work From Home
what is important and what is urgent, then prioritise accordingly. Comfortable communicating with senior stakeholders, executives and leaders. Experience of operating in virtual team environments. Intermediate level user in Microsoft packages especially in Word, Power Point and Excel. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365). Basic More ❯
what is important and what is urgent, then prioritise accordingly. Comfortable communicating with senior stakeholders, executives and leaders. Experience of operating in virtual team environments. Intermediate level user in Microsoft packages especially in Word, Power Point and Excel. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365). Basic More ❯
supporting the ability to carry through opportunities won into the operations delivery team. To be considered you must have previous experience leading the delivery of BC solutions within a Microsoft Partner, including presales involvement. You should also have a good working knowledge of ISV solutions that can implemented alongside Business Central to extend its capabilities to meet customer project … to your own vehicle is essential. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG … are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our recent accreditation as a 'Great Place to Work' in addition More ❯
and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and … IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to More ❯
strong inter-personal skills and a can-do attitude who is committed to meeting deadlines whilst producing high quality work. Key Responsibilities Query data from the company database using Microsoft SQL Server Management studio. Clean data to remove any erroneous data points that could potentially impact the conclusions drawn from the data set. Perform initial analysis to assess the … collate and manipulate data i.e. Python. KEY SKILLS/COMPETENCIES Skills and Experience Experience using SQL. Strong academic background, ideally, educated to degree level in a STEM subject. Strong Microsoft Excel experience with the ability to organise and clean data using skills such as functions and pivot tables. Self-educating, curious and pragmatic, solution-oriented mind-set. Experience in More ❯
a valid security certification in ACTIVE status. • Experience with the following: • Windows 11 • Windows Server 2016/2019 • Active Directory • McAfee products • VDI Thin Client networks • VOIP phones • OneDrive • Microsoft Teams. • Technical Proficiency: • STIG Compliance: Proven experience in applying and documenting DISA's Security Technical Implementation Guides (STIGs) to ensure systems meet stringent security requirements. • VMware: Extensive experience with … VMware, including installation, configuration, and management of virtualized environments. • Advanced Microsoft Active Directory and Group Policy Objects: Strong skills in managing and configuring Active Directory and Group Policy Objects to control and secure Windows environments. • System Center Configuration Manager (SCCM): Experience working with SCCM for deploying software, managing updates, and ensuring compliance across the network. • Storage Area Networks (SANs … will include, but is not limited to, the following tasks: • Provide technical support and administration for VDI Thin Client networks, ensuring seamless operations and integration with VOIP phones, VMware, Microsoft Teams, and video teleconferencing across both secure and non-secure networks. • Configure, provision, and optimize VDI Thin Client systems, integrating them with storage and networking solutions. • Deploy and troubleshoot More ❯
and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and … IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to More ❯
clearance • Ability to be onsite in Washington, DC 5 days/week. • Minimum 5+ years of experience in cloud engineering, DevOps, or systems administration, with a strong focus on Microsoft Azure environments. • You have an Azure Solutions Architect certification (preferred) or equivalent Azure certification. • You have strong knowledge of Azure Active Directory (ADD), encryption, security monitoring, and compliance frameworks … skills for troubleshooting cloud environments. Describe this role in 2-3 sentences: The Cloud Engineer - Azure Platform will be responsible for designing, deploying, and optimizing cloud-based infrastructure within Microsoft Azure. This role requires expertise in Azure architecture, automation, security best practices, and DevOps methodologies. The ideal candidate will work closely with cross-functional teams to ensure cloud systems More ❯
data manipulation and analysis. Programming experience in data-related languages including Python. Experience with data preparation and data quality. Highly desired skills and experience: Data Visualization tools such as Microsoft PowerBI. Microsoft Office applications. Microsoft Azure environment. Personal attributes: A passion for data and creating insights to enhance team success. Strong analytical and problem-solving skills. Ability More ❯
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Alexander Edward James Consulting Limited
a key role in introducing a modern infrastructure approach, embedding best practices, and fostering adoption of DevOps and FinOps principles throughout the business unit. With a strong background in Microsoft Azure and secure cloud computing, the role holder will champion scalable, cost-effective, and compliant infrastructure solutions. They will also provide leadership to promote new ways of working and … improvement projects, including those related to containerisation. Deliver guidance and training to internal teams on Azure infrastructure and improvement strategies. Perform other relevant duties as required. Qualifications & Experience Essential: Microsoft Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert). Experience in hybrid cloud environments and integrating with on-premises infrastructure. Proficiency with Azure infrastructure services across IaaS … discipline (or equivalent experience). Experience with containerisation (Docker) and orchestration (Kubernetes). Knowledge of other cloud platforms (AWS, GCP). Familiarity with monitoring tools such as Nagios and Microsoft Analytics. Skills & Abilities Essential: Strong knowledge of cloud networking, including virtual networks, VPNs, load balancers, and security groups. Deep understanding of Azure security best practices and compliance frameworks. Effective More ❯
of compassion, respect, learning, delivery, improvement and excellence. Job description Job responsibilities We Are Looking For: Strong analytical, managerial, and technical skills with expertise in SQL, Power BI, and Microsoft Office Suite. Experience in data management, business intelligence, and system development. A masters degree or equivalent professional experience in a relevant field. Excellent communication skills with the ability to … of sufficient seniority) This role requires the Candidate to keep up to date with digital solutions , provide evidence of continued professional development Excellent IT skills across all packages including Microsoft Office, Outlook and Microsoft Project, Excel Ability to regularly undertake research and development into data analysis techniques and provide subsequent reports to stakeholders. Desirable Demonstrable experience of staff … management Working knowledge of the NHS England National Procurement Microsoft expert Power BI development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check More ❯
a mix of hosted and remote-deployed environments across various sites worldwide. We are transitioning to a new platform built on Azure local with Windows Server 2016, 2022 and Microsoft SQL Server 2022, supporting bespoke COTS medical software and infrastructure. Our client now wants to integrate some new (separate) capabilities with our existing platforms and services. This will require … systems and the new client systems. You will work within a DevOps environment to uplift existing software, develop new modules, and support tightly integrated COTS and infrastructure components including Microsoft Office, Adobe Reader, and peripheral hardware like printers and scanners. You will contribute to system improvement while ensuring all changes align with Quality of Service and SLA expectations. Your … successful in this role • Strong background in C# development with Visual Studio 2019 and git. • Hands-on experience with Windows Server 2016 and above environments. • Solid experience working with Microsoft SQL Server 2017 and above. • Familiarity with COTS integration, especially Microsoft Office 2016 and Adobe products. • Configuration control experience using SVN or similar tools. • Ability to understand and More ❯
engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Microsoft Systems Center Configuration Manager (SCCM) Support Systems Engineer on our team you will be client-facing and will have responsibility for performing all aspects of SCCM planning, setup, deployment … software architectures, including Data Flow components, and policies, and be responsible for high integrity configuration management process IAW customer guidelines. Conduct close liaison and technical exchange with Government and Microsoft Contractor Premier Field Engineers. Implement, administer, configure, monitor, and maintain SCCM Enterprise health in a virtualized environment. Create and manage Windows desktop deployment automation architecture, Windows Server Update Services … administration duties in a Windows Active Directory environment. Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies. Deploy, install and administer Microsoft Office products. Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives. Provide technical expertise, guidance and strategic recommendations to other More ❯
incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN … Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills … users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply More ❯
an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of … and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network … manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is More ❯
an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of … and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network … manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is More ❯
an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of … and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network … manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is More ❯