identify capability gaps, design solutions, and ensure our tech stack evolves to meet future demands. Key Responsibilities: Capability Strategy & Development Assess current capabilities and identify gaps or areas for improvement and innovation. Champion best practices in software development, automation, and system integration. Lead initiatives to enhance team skills, tools, and processes. Develop and maintain a roadmap for capabilities aligned … Agile/Scrum methodologies and modern product development lifecycles. Excellent analytical, communication, stakeholder management, project, problem-solving and leadership skills. Strong understanding of enterprise systems, digital transformation, systems and process improvement. cloud platforms (AWS, Azure, GCP), APIs, and microservices. Familiarity with tools like Salesforce, Oracle, SAP, MS Power Platform, or similar. Certification in Agile, PMP, Six Sigma, or similar … discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named More ❯
advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the … ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯
advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the … ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯
to understand, influence, document, and prioritize business needs, including test cases, exceptions, and acceptance criteria for enhancements and new features. Communicate detailed requirements to development teams for implementation. Create process maps when necessary to help stakeholders and developers visualize as-is and to-be processes. Develop a strong understanding of existing operational processes, including manufacturing and distribution, inventory management … quality controls, production planning, supply chain, and day-to-day operational activities. Drive system utilization to enable improved decision-making, create business process efficiencies, and deliver sustainable and measurable business value through key performance indicators (KPIs) and regular business reviews. Understand JD Edwards platform capabilities and collaborate with the ERP development team to propose solutions that align with business … project timelines, and quality standards. Serve as the primary project communicator, ensuring weekly progress updates during projects and tracking of key milestones with champions and stakeholders. Identify opportunities for process improvements and implement best practices to enhance system performance. Maintain comprehensive documentation of business processes within the system and user guides. Stay up to date on new releases by More ❯
Serve as the departmental expert in Dynamics 365 and Universe functionality, stay up to date on new developments and skillfully share knowledge and train other users Make recommendations for process improvements and analytics insight opportunities Ensure CRM ecosystem is used to full potential and maintain and update configuration for the most user-friendly functionality and output Work across departments … to craft and schedule Membership communications including, but not limited to, digital renewal emails, acknowledgements, and membership cards Lead and implement the Council event registration process Engage as an Ambassador for social media initiatives by actively sharing social media posts within one's own networks, to amplify the organization's reach and foster community engagement Operations & Gift Administration Maintain … of databases Oversee and/or conduct all data entry with accuracy including creating new customer, membership, and gift records, updating contact information, research, relationships, etc. Execute gift acknowledgement process to ensure that all donations are acknowledged in an accurate and timely manner Provide annual donor reports Data Management, Data Integrity, and Hygiene Adhere to industry best practices and More ❯
ensure seamless integration and configuration of Oracle Fusion modules. Conduct system testing, including UAT, to ensure robust functionality and performance of Oracle Fusion systems. Provide expertise in Oracle Fusion process improvements, data migration, and system upgrades. What We’re Looking For: 5+ years of experience as a Business Systems Analyst in finance , with extensive hands-on experience in Oracle … AP), Cash Management (CM), General Ledger (GL), and Order Management (OM), along with technical expertise in Oracle Integration Cloud (OIC) for managing integrations is essential. Proficiency in requirements gathering, process mapping, and stakeholder management within Oracle Fusion environments. Experience with data analysis tools (e.g., SQL, Power BI) is a plus. Professional certifications (e.g., CBAP, ACCA, CIMA, or Oracle Fusion More ❯
Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
Adecco
teams and contribute to the Customer Strategy. Conduct trend analysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure accurate customer data for reporting. Engage with subject matter experts to inform insights as part of … you are a self-motivated problem solver with a passion for customer insights and a desire to make a meaningful impact, we would love to hear from you! Application Process: This role will be filled through a one-stage Teams chat interview. We're looking for someone who can take initiative and lead without extensive hand-holding. Join us More ❯
analysis and an interest in improving operational efficiency. The ideal candidate will be confident working across departments, translating business needs into practical solutions and driving change through technology and process improvement. A collaborative mindset, strong communication skills and the ability to manage multiple projects are essential. Key Responsibilities: Gather and refine business and functional requirements from stakeholders Analyse current … operational processes to identify areas for improvement Develop and document recommendations for process optimisation, leveraging technology where appropriate Lead the implementation of approved changes, including project coordination, user testing, and training Act as a liaison between legal teams, IT, and other business units Manage projects when required, including planning, budgeting, risk management and stakeholder engagement Provide ongoing support … and training to users affected by system and process changes Maintain accurate documentation of systems and business processes Skills and experience you'll ideally have: Demonstrable experience as a Business Analyst in professional services setting Strong understanding of business analysis techniques including requirements gathering and process mapping Experience implementing change and managing projects Ability to manage multiple projects More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
Search
analysis and an interest in improving operational efficiency. The ideal candidate will be confident working across departments, translating business needs into practical solutions and driving change through technology and process improvement. A collaborative mindset, strong communication skills and the ability to manage multiple projects are essential. Key Responsibilities: * Gather and refine business and functional requirements from stakeholders * Analyse current … operational processes to identify areas for improvement * Develop and document recommendations for process optimisation, leveraging technology where appropriate * Lead the implementation of approved changes, including project coordination, user testing, and training * Act as a liaison between legal teams, IT, and other business units * Manage projects when required, including planning, budgeting, risk management and stakeholder engagement * Provide ongoing support … and training to users affected by system and process changes * Maintain accurate documentation of systems and business processes Skills and experience you'll ideally have: * Demonstrable experience as a Business Analyst in professional services setting * Strong understanding of business analysis techniques including requirements gathering and process mapping * Experience implementing change and managing projects * Ability to manage multiple projects More ❯
within Dataverse. Apply natural language-based experiences for end-users via Copilot-enabled chat and form design. Collaboration & Stakeholder Engagement Partner with business stakeholders to identify opportunities for Business process automation and AI-driven process improvement. Translate business requirements into technical designs and user stories. Provide training and documentation to ensure adoption of AI-enabled solutions. Collaborate with More ❯
enhance digitisation. Fix and resolve technical issues within the relevant applications. Stay updated with the latest features and capabilities of Power Platform and find opportunities to demonstrate them for process improvement. Participate in code reviews, documentation, and share expertise to ensure high-quality tasks. Continuously learn and explore coding languages (such as DAX, Html, Microsoft Power Fx, etc ) that … understanding of automation and what can be achieved with the use of Power Apps, Power Automate, Power BI, and AI Builder. Strong analytical and problem-solving skills. Experience of process re design - can create clear and concise Process Maps and User Guides Excellent communication skills and the ability to work cross-functionally. Self-motivated and proactive attitude towards … using tools such as Figma What to expect if you apply We expect applicants to have relevant experience with all Microsoft Power Platform applications. As part of the recruitment process, you will be asked to complete a practical exercise designed to test your capabilities across Power Apps, Power Automate, Power BI & AI Builder. This will help us assess your More ❯
maintained Work closely with programme and finance teams to ensure project managers keep financial information up to date, including forecasts and overall project position Manage the programme change control process, ensuring requests are captured, assessed, and implemented appropriately Drive continuous improvement by sharing best practice, embedding improvements, and supporting the Programme Management Office with reporting, governance, assurance, and … as APM, Prince2 or equivalent) Experienced in using project management tools and advanced Microsoft Office applications (including Excel, PowerPoint, and Word) Desirable Proven experience in identifying, implementing, and embedding process improvements and best practices within PMO or project teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible More ❯
and Ireland, is seeking an IT Business Analyst to join its expanding technology team. This newly created role reflects ongoing business growth and the organisation's commitment to continuous improvement through digital transformation. The successful candidate will play a central role in evaluating current systems and processes, identifying opportunities for optimisation, and shaping technology projects that deliver measurable business … requirements, recommend innovative solutions, and ensure successful delivery of projects from design through to implementation. Key Responsibilities Analyse workflows, systems and operational requirements to identify opportunities for efficiency and process improvement. Liaise with departmental stakeholders to gather and document business requirements, mapping "as-is" and "to-be" scenarios. Research, assess and recommend software or system enhancements to support business … meet agreed budgets, timelines and quality standards. Translate technical concepts into clear language for non-technical colleagues and senior management. Prepare documentation such as specifications, reports, user guides and process flows. Facilitate workshops, briefings and user acceptance testing sessions. Build collaborative relationships across the business, suppliers, and IT partners to ensure smooth delivery and change adoption. Contribute to a More ❯
Houston, Texas, United States Hybrid / WFH Options
Kavaliro
of approximately 14,000 internal customers, including employees and consultants, to enhance productivity and efficiency. This role involves overseeing service providers to ensure adherence to SLAs/KPIs, driving process improvements, maintaining up-to-date SOPs, and monitoring vendor performance. The manager will communicate material changes and production issues, document service requests, and resolve issues across the enterprise. Responsibilities … Govern service providers to ensure quality, accountability, and customer satisfaction. Review customer satisfaction (CSAT) surveys and ensure corrective actions drive positive improvements. Conduct monthly service provider reviews and document improvement schedules. Onboarding Program Oversee enterprise-wide onboarding technology support. Ensure devices are quality-checked, shipped within SLA, and properly set up for new hires. Govern service provider performance, ensuring … and metrics reporting. Exceptional collaboration and communication skills across teams and regions. Experience managing multi-million-dollar budgets. Strong troubleshooting and problem-solving skills. Technical Expertise Project management and process documentation. Windows 10/11, Microsoft Azure Virtual Desktop. Hardware (laptops, desktops, monitors, peripherals). Mobile device management (Apple iOS, BYOD). Microsoft 365 Suite (OneDrive, OneNote, Outlook, Word More ❯
strategic objectives and delivering exceptional customer service. This role requires a blend of operational expertise and a forward-thinking approach to help guide tech advances such as AI, and process improvements, to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for … a competitive marketplace. Key responsibilities Collaborate with stakeholders to understand current processes and future requirements, primarily in the contact centre Review existing systems and processes and identify areas for improvement or enhancement working closely with end users and business leaders to understand their needs and gather feedback Lead and facilitate structured workshops, stakeholder interviews, and working groups to extract … mindset, taking responsibility and tasks to see items through to completion Build strong working relationships across departments to ensure stakeholder expectations are managed and met Take ownership of all process mapping and documenting business processes within contact centre Take ownership of and understand each piece of software used in the contact centre and ensure that it is being used More ❯
Support Senior CM team member with the preparation and execution of configuration audits and reviews. Assist in the resolution of configuration related issues and discrepancies. Assist with the release process to ensure accuracy and completeness of change objects. Assist with preparation of monthly deliveries of revised work products. Identify opportunities for process improvements and recommended solutions. Skills/ More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Cedar
and high-profile project within a global entertainment brand, headquartered in Holborn. This role will focus on supporting strategic transformation initiatives within finance operations, particularly around accounts payable and process optimisation. What You'll Do: Partner with cross-functional stakeholders to gather and define business requirements Document current processes and support the design of optimised future-state workflows Drive … technology implementation efforts by supporting testing and deployment activities Analyse data to identify trends, pain points, and opportunities for process improvements Develop clear and comprehensive documentation including SOPs and workflow diagrams Assist in change management, ensuring seamless adoption of new tools and processes Provide training and support to internal users as processes evolve What You'll Bring: Experience in … finance transformation and/or P2P Experience with SAP S/4HANA Minimum of 2 years' experience in business process analysis or project support, preferably within a finance or AP context A proactive mindset with strong problem-solving and analytical skills Excellent communication skills to influence and collaborate with stakeholders at all levels Familiarity with Lean Six Sigma, PMP More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Cedar
and high-profile project within a global entertainment brand, headquartered in Holborn. This role will focus on supporting strategic transformation initiatives within finance operations, particularly around accounts payable and process optimisation. What You'll Do: Partner with cross-functional stakeholders to gather and define business requirements Document current processes and support the design of optimised future-state workflows Drive … technology implementation efforts by supporting testing and deployment activities Analyse data to identify trends, pain points, and opportunities for process improvements Develop clear and comprehensive documentation including SOPs and workflow diagrams Assist in change management, ensuring seamless adoption of new tools and processes Provide training and support to internal users as processes evolve What You'll Bring: Experience in … finance transformation and/or P2P Experience with SAP S/4HANA Minimum of 2 years' experience in business process analysis or project support, preferably within a finance or AP context A proactive mindset with strong problem-solving and analytical skills Excellent communication skills to influence and collaborate with stakeholders at all levels Familiarity with Lean Six Sigma, PMP More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Cedar
and high-profile project within a global entertainment brand, headquartered in Holborn. This role will focus on supporting strategic transformation initiatives within finance operations, particularly around accounts payable and process optimisation. What You'll Do: Partner with cross-functional stakeholders to gather and define business requirements Document current processes and support the design of optimised future-state workflows Drive … technology implementation efforts by supporting testing and deployment activities Analyse data to identify trends, pain points, and opportunities for process improvements Develop clear and comprehensive documentation including SOPs and workflow diagrams Assist in change management, ensuring seamless adoption of new tools and processes Provide training and support to internal users as processes evolve What You'll Bring: Experience in … finance transformation and/or P2P Experience with SAP S/4HANA Minimum of 2 years' experience in business process analysis or project support, preferably within a finance or AP context A proactive mindset with strong problem-solving and analytical skills Excellent communication skills to influence and collaborate with stakeholders at all levels Familiarity with Lean Six Sigma, PMP More ❯
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
LV=
team where there was a culture of providing first class service Demonstrate a history of creating and maintaining a department to team where there was a culture of continuous improvement backed up by processes that drive this Experience of managing a large department with input to budgetary modelling and responsibility for testing spend Clear communicator with strong stakeholder engagement. … Comfortable working in cross-functional, agile teams. Passionate about test automation and process improvement. Able to balance technical leadership with delivery timelines. Rewards and Benefits At LV= Life and Pensions, you'll go above and beyond to do the right thing for our customers. We'll reward your hard work with an attractive, competitive salary and benefits package, which More ❯
efficient manner Collaborate with IT and external ERP support provider to troubleshoot and resolve technical problems related to the ERP system Monitor system performance and proactively identify areas for improvement User Training: Develop and deliver training programs for ERP system users to enhance their understanding of system functionalities Create user guides and documentation to assist users in navigating and … found during testing cycles Coordinate with ERP Support companies for software updates, developments (customisations), and system upgrades System Optimisation: Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation Implement best practices for system usage and data management to enhance overall efficiency Quality Assurance: Conduct regular audits of data integrity and system configurations to More ❯
the long-term elimination of root causes. As the primary authority for operational stability, you will spearhead the development of integrated processes, facilitate cross-functional coordination, and promote continuous improvement within the IT service environment. You will collaborate with the Service Management Office (SMO) to align incident and problem management practices with business priorities, governance standards, and performance objectives. … SLAs, KPIs, and service health metrics to promote accountability and transparency. • Collaborate with technical teams, service owners, and business stakeholders to ensure service continuity and resilience. • Identify and drive process improvements by leveraging ITIL, Agile, and DevOps principles. • Contribute to the strategic roadmap of the Service Management Office by integrating insights from incident and problem management into wider service More ❯
manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure all phases of product and service delivery align with quality standards while advocating for process improvements. Specific Responsibilities in CDE and BIM Platforms: CDE Management: Safeguard the Common Data Environment, ensuring consistent data collection, storage, and access among all teams. Data Quality & Compliance: Maintain … across project teams by managing BIM data exchanges and workflows. Tool Implementation: Select and oversee digital tools that support CDE and BIM processes, promoting secure and collaborative workspaces. Continuous Improvement: Train teams in best practices and drive innovations to enhance digital delivery efficiency. Required Skills and Qualifications: To thrive in this role, you should possess: Strong understanding of Agile More ❯
Westminster, London, City of Westminster, United Kingdom
Pontoon
manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure all phases of product and service delivery align with quality standards while advocating for process improvements. Specific Responsibilities in CDE and BIM Platforms: CDE Management: Safeguard the Common Data Environment, ensuring consistent data collection, storage, and access among all teams. Data Quality & Compliance: Maintain … across project teams by managing BIM data exchanges and workflows. Tool Implementation: Select and oversee digital tools that support CDE and BIM processes, promoting secure and collaborative workspaces. Continuous Improvement: Train teams in best practices and drive innovations to enhance digital delivery efficiency. Required Skills and Qualifications: To thrive in this role, you should possess: Strong understanding of Agile More ❯
South West London, London, England, United Kingdom
Pontoon
manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure all phases of product and service delivery align with quality standards while advocating for process improvements. Specific Responsibilities in CDE and BIM Platforms: CDE Management: Safeguard the Common Data Environment, ensuring consistent data collection, storage, and access among all teams. Data Quality & Compliance: Maintain … across project teams by managing BIM data exchanges and workflows. Tool Implementation: Select and oversee digital tools that support CDE and BIM processes, promoting secure and collaborative workspaces. Continuous Improvement: Train teams in best practices and drive innovations to enhance digital delivery efficiency. Required Skills and Qualifications: To thrive in this role, you should possess: Strong understanding of Agile More ❯