preventative actions Negotiate with functional and operational internal stakeholders to improve quality and increase efficiencies Analyse and interpret data in order to lead functional processimprovement initiatives to drive efficiencies and effectiveness of Regulatory Compliance & Quality Assurance (RC&QA) processes Lead and effectively manage constructive crucial interactions with … clients or regulatory agencies Lead functional processimprovement initiatives to drive efficiencies and effectiveness of Regulatory Compliance & Quality Assurance (RC&QA) processes Interpret applicable quality regulations/standards and create appropriate policies and procedures Ensure Regulatory Compliance and Quality Assurance (RC&QA) management responsibilities, as indicated in applicable … environment (experience in GXP roles) Experience & regulatory expertise of industry quality systems/standards Ability to interpret applicable regulations/standards Experience in leading processimprovement initiatives Ability to communicate and negotiate internal stakeholders effectively Recommended Education: A minimum of a Bachelor’s Degree in Life Sciences preferred more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Sherwin-Williams
Are you ready to make a significant impact on a dynamic and growing company? We are seeking a talented IT Business Process Expert (SME) to join our team and drive change through process optimization and innovation. As a Subject Matter Expert (SME) in our organization, you will play … a crucial role in enhancing efficiency, standardization, and compliance across our (IT) business operations. As IT Business Process Expert your main tasks will be: Act as Subject Matter Expert: Provide expert guidance and knowledge to address complex business challenges, facilitating smoother implementation of new solutions and driving company growth. … Analyze Process Performance Metrics: Utilize performance metrics like cycle time, error rates, and customer satisfaction to evaluate process effectiveness, enabling data-driven decisions for continuous improvement. Business Process Requirements Gathering: Serve as a liaison between business units and product/delivery teams, collecting and finalizing business processmore »
to identify trends, patterns and insights that can inform business decisions. Documentation/Work Specification: Prepare clear and concise documentation, including business requirements documents, process flows, and user stories to communicate finding and recommendations to stakeholders, and raising technical tickets for development teams. ProcessImprovement: Identify opportunities … for processimprovement and efficiency gains through data analysis and stakeholder feedback. Cross-functional Collaboration: Collaborate with cross-functional teams, including IT, Tech, Infrastructure, Devops, and Front Office Traders, Analysts, and Clients to ensure alignments and successful implementation of projects and initiatives. Quality Assurance: Assist with testing quality more »
Business Analyst (Technical) will play a vital role in the design, development and delivery of our strategic pipeline. The role is both technical and process focused. You will work closely with colleagues in the Digital Team, operations, and commercial functions to support existing work and deliver initiatives based upon … data, processes, IT infrastructure and systems. You will bring technical knowledge and business acumen to support our improvement agenda across the division to deliver safe and profitable company performance through continuous improvement and exceptional levels of customer service. About the role: Work across the digital team on a … variety of system and processimprovement projects. Oversee and project manage progress, testing, training, change control and the release of system developments. Support the IT team with hardware and IT infrastructure workstreams, bringing technical know-how and a willingness to learn. Analyse process flows, data requirements, rules more »
be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and … ProcessImprovement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at … software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with processimprovement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey more »
Analyze financial data and provide insights to support strategic decision-making. Prepare and deliver financial presentations to senior management, highlighting key findings and recommendations. ProcessImprovement: Identify opportunities for processimprovement within the FP&A function and recommend solutions. Streamline financial planning processes, enhancing efficiency and more »
of the Methods department. You will be responsible for supporting the Methods Team in various tasks and projects, gaining valuable hands-on experience in processimprovement, data analysis, and documentation. Role Duties Include (but not limited to): Assist in analysing existing processes and identifying areas for improvement Collaborate with team members to develop and implement process optimisation strategies Support data collection and analysis to measure process performance and identify bottlenecks Assist in documenting standard operating procedures and work instructions Participate in cross-functional projects to improve overall operational efficiency Contribute to brainstorming sessions and … provide insights on process improvements Support the implementation of new tools, technologies, or methodologies to enhance productivity Assist in conducting time studies and work measurement activities Collaborate with team members to ensure compliance with safety and quality standards Stay updated on industry trends and best practices related to processmore »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
Defence
major equipment and senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer happiness. Participate in processimprovement and facilitate local flash audits, providing compliance and processimprovement ideas. Plan and facilitate quality focused micro training to increase … quality process awareness, efficiencies and proficiencies within the Project teams. Provide support to the transfer of technology process. Experience needed; HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience Ideally a practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC … comfortable working in a matrix organization Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and initiative to deliver improvements Ability to understand and respect cultural differences Desired; Experience in the Defence/Aerospace or safety regulated environment more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »
take advantage of the broader advanced capabilities of UKG Pro Workforce Management. This transformation brings the opportunity to modernize the end-to-end scheduling process, which varies by the 70+ individual auction locations with limited technology benefits. The deployment of UKG Pro Workforce Management and its advanced scheduling capabilities … improve the everyday experience for our front-line team members and their managers. The Lead Enterprise Application Engineer is the application expert and business process designer for Advanced Scheduling & Resource Planning at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process … and procedures relating to executing WFM workloads, such as forecasting models, client implementation (communication, schedule changes, optimization, hours increases/reductions), agent efficiency, and processimprovement initiatives. Proficient in using UKF PRO WFM for forecasting, scheduling, and reporting. The person must be a self-starter who will proactively more »