to the customer. The BA will have the ability to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You may specialize in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and … deliver such analysis activities, including: Breaking down complex business problems into manageable components (e.g., Epics, User Stories, Business Requirements). Defining and documenting functional and non-functional requirements. Develop process maps and target operating models to enhance clarity and efficiency. Data analysis and definition, e.g. data-led insights, development of data dictionaries and data models. Supporting the validation of … planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications. Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams through active participation in all More ❯
ensure consistency and knowledge sharing within the team. Prepare and present monthly Experience Level Reports (XLR) to customers, highlighting insights and recommendations for improving the digital employee experience. Continuous Improvement: Stay updated on emerging technologies, industry trends, and best practices in digital employee experience, business analytics, and technical troubleshooting. Identify opportunities for process improvements within the proactive engineering … ensure consistency and knowledge sharing within the team. Prepare and present monthly Experience Level Reports (XLR) to customers, highlighting insights and recommendations for improving the digital employee experience. Continuous Improvement: Stay updated on emerging technologies, industry trends, and best practices in digital employee experience, business analytics, and technical troubleshooting. Identify opportunities for process improvements within the proactive engineering … or a similar role, with a strong focus on improving the digital experience. Strong analytical and critical thinking skills, with the ability to identify patterns, trends, and areas for improvement based on data analysis. Good understanding of Digital Experience Management tools and platforms, with the ability to troubleshoot basic technical issues. Proficiency in Excel and PowerPoint is a must. More ❯
potential systems and tools. -Support UAT (User Acceptance Testing) and coordinate testing efforts with stakeholders. -Provide training and support to users on new systems or functionalities. -Identify areas for processimprovement and contribute to system enhancements. Your Responsibilities: As a key member of the team, you will be responsible for: Act as a bridge between business stakeholders and … system configuration, data mapping, and integration efforts as needed. Coordinate and support User Acceptance Testing (UAT), including test case preparation and defect tracking. Create and maintain clear documentation, including process flows, use cases, and functional specifications. Provide post-implementation support and training to end users. Monitor solution performance and gather feedback for continuous improvement. Main interfaces with other teams … Experience in automotive industry is a super plus! Technical skills : Proficiency in requirements gathering and documentation techniques (e.g., use cases, user stories, functional specs). Strong knowledge of business process modeling (e.g., BPMN, flowcharts). Experience with requirements management tools (e.g., JIRA, Confluence, Azure DevOps). Familiarity with SQL and ability to query databases for data analysis and validation. More ❯
miami, florida, united states Hybrid / WFH Options
Nicklaus Children's Hospital
stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems. Identifies data integrity issues and analyzes data and process flows for processimprovement opportunities. Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting. Identifies policies and requirements that More ❯
to translate business needs into actionable technical requirements. The ideal candidate will be comfortable working in a fast-paced environment, collaborating with cross-functional teams, and delivering value through processimprovement and data-driven insights. Main Responsibilities Collaborate with business and IT teams to gather, analyse, and document requirements related to CRM enhancements, data validation, and reporting. Support More ❯
will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and ProcessImprovement: •Analyze trade lifecycle and operational More ❯
Kingdom 1 week ago Collection & Delivery Manager - Late Shift London, England, United Kingdom 1 week ago Delivery Experience Manager (All Genders) London, England, United Kingdom 1 week ago Sr. ProcessImprovement Manager, Strategic Performance Insights London, England, United Kingdom 4 days ago London, England, United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. More ❯
and performance tuning to ensure operational resilience. · Monitor systems using tools like Datadog to proactively identify and resolve issues. · Collaborate with business units to roll out feature enhancements and process improvements. · Provide frontline technical support for stakeholders, ensuring prompt and effective resolution of issues. · Deliver training and documentation to ensure end users are confident and capable with system functionality. … support projects using Agile methodologies and collaborative planning tools. · Manage timelines, risks, and deliverables while working closely with external vendors and internal stakeholders. · Promote an agile mindset and iterative improvement culture across all system workstreams. General: · Work closely with senior management across Merchandise, Retail operations, Retail Product Management & Trading to align system capabilities with commercial goals. · Provide escalation support More ❯
support. Prioritize and coordinate tasks, balancing business needs, resources, and stakeholder expectations to ensure timely project completion. Oversee project planning, integrations, and implementations while identifying opportunities for system and process improvements Requirements Gathering & Documentation: Gather and document business requirements, creating actionable plans for technical development, process enhancements, and system optimization. Cross-Functional Collaboration: Collaborate with teams across Commercial … Operations, Finance, IT, Sales, Marketing, and external vendors to identify business process inefficiencies and system requirements, ensuring solutions align with operational goals. System Testing & Deployment: Support the testing and implementation of system enhancements, ensuring thorough testing phases and alignment with business and regulatory requirements. Compliance & Risk Management: Ensure all business processes and systems comply with relevant regulations such as … utilizing Agile and Waterfall methodologies for project management, business analysis, and systems development. Skilled at thriving in fast-paced environments while effectively managing multiple priorities. Familiarity with BPM (Business process modeling) tools. Create clear and concise documentation for business processes, including process flows, workflows, and guidelines. Proficiency with ALM tools to manage requirements, testing, and project lifecycle (ALM More ❯
Marathon TS is looking for a Program Analyst with a focus in ProcessImprovement to support our DISA efforts. Process Analysis: Conduct comprehensive reviews of current business processes to identify inefficiencies, bottlenecks, and areas for improvement. Utilize process mapping techniques to visualize workflows and pinpoint areas that require optimization. Engage with stakeholders to gather insights and … feedback on existing processes. Data Collection: Collect quantitative and qualitative data from various sources to understand process performance. Use statistical tools and software to analyze data, identify trends, and measure process effectiveness. Maintain accurate and up-to-date records of data collected for ongoing analysis. Solution Development: Develop innovative solutions to address identified process inefficiencies, leveraging industry … best practices and methodologies such as Lean and Six Sigma. Create detailed action plans and timelines for implementing process improvements. Collaborate with cross-functional teams to ensure proposed solutions are feasible and align with organizational goals. Implementation: Lead the execution of processimprovement initiatives, coordinating with relevant departments to ensure smooth implementation. Monitor progress and address any More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application. They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance. Key Responsibilities ProcessImprovement Collaborate with stakeholders to elicit, document, and validate how a business … and aligned with business objectives. Conduct interviews, workshops and meetings to understand and analyse business processes, needs and pain points. Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement. Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services. Documentation Create … and other stakeholders. Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights. Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services. Data Analysis Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes. Define More ❯
M3, Manchester, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a forward-thinking organisation based in Manchester, committed to optimising business performance through data-driven insights and process improvements. As part of our continued growth, we are seeking a motivated Junior Business Analyst to join our team. This is an excellent opportunity for someone with strong analytical skills who is eager to gain practical … business problems, structured training, and the opportunity to contribute to meaningful projects. Key Responsibilities Assisting in the collection and analysis of business data to identify trends and opportunities Supporting processimprovement initiatives and workflow optimisation Gathering and documenting stakeholder requirements for business solutions Assisting in the preparation of reports, dashboards, and presentations for decision-makers Conducting competitor and … market research to support strategic planning Collaborating with teams to implement process changes and track progress Monitoring key performance indicators (KPIs) and providing insights to improve efficiency Keeping up to date with industry best practices and business analysis methodologies Who We Are Looking For A degree in Business, Finance, IT, or a related field Strong analytical and problem-solving More ❯
interpersonal skills. Key job responsibilities Create, influence and execute a vision to measure investments across Commercial sector Partner with business team to implement new processes (controllership) and drive the improvement of existing processes Ownership of key reporting metrics (KPI's) and narratives to help business partners understand areas of growth as well as opportunity for engagement BASIC QUALIFICATIONS Bachelor … s degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance) Experience in tax, finance or a related analytical field Experience applying key financial performance indicators (KPIs) to analyses Experience in creating process improvements with automation and analysis Experience in identifying, leading, and executing opportunities to … or simplify finance or business tools and processes Experience with advanced use of SQL for data mining and business intelligence PREFERRED QUALIFICATIONS MBA, or CPA Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and More ❯
London, England, United Kingdom Hybrid / WFH Options
Howden Group Holdings
e.g., Azure, AWS) and data architectures such as data lakes and data mesh. Use data analysis to validate requirements and assist in creating visual representations such as wireframes and process models. Agile Delivery & Continuous Improvement: Participate in Agile delivery processes, including sprint planning and backlog refinement, to ensure timely and impactful delivery. Identify opportunities for improvement and … implement feedback-driven changes. Data-Driven Decision Making & Process Optimisation: Analyse data to uncover insights that inform strategies and drive operational efficiencies. Recommend process improvements based on data findings to enhance business value. Stakeholder Communication & Management: Act as a liaison between business and technical teams, ensuring effective communication and alignment. Facilitate workshops and meetings and translate technical concepts … Data Security: Support adherence to data governance, privacy, and security standards, collaborating with IT security teams to ensure data integrity and compliance. Key Skills & Competencies: Solid experience in business process mapping, data analysis, and requirements gathering. Proficiency in cloud platforms (Azure, AWS) and familiarity with data lakes and data mesh concepts. Knowledge of Agile methodologies and tools like Jira More ❯
London, England, United Kingdom Hybrid / WFH Options
Techwaka
technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for processimprovement, creating detailed documentation, and supporting project implementation to drive business efficiency. Minimum Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. Certified … equivalent certification is a plus. Strong understanding of software development life cycle (SDLC) methodologies. Skills Excellent communication and stakeholder management skills. Analytical and problem-solving skills. Proficiency in business process modeling and data analysis. Familiarity with project management software (e.g., JIRA, Trello). Knowledge of SQL and database management. Ability to translate business requirements into technical specifications. Expertise in … creating functional specifications and business process diagrams. Strong documentation and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
Business Systems Analyst on our team plays a crucial role in bridging the gap between business needs and technical solutions. This role involves analyzing business processes, identifying areas for improvement, and translating business requirements into technical specifications. The Business Systems Analyst collaborates with stakeholders to ensure that software solutions meet business objectives and technical standards. Our team plays a … as a liaison between business stakeholders, developers, and other technical teams. Communicate technical concepts to non-technical stakeholders and vice versa. Documentation : Prepare and maintain comprehensive documentation, including business process models, workflows, technical specifications, and system manuals. Continuous Improvement : Identify areas for processimprovement and optimization. Stay updated on industry trends, best practices, and emerging technologies. More ❯
PM is expected to manage resources, schedules, financials and adhere to stage gate quality and control guidelines throughout the full systems development life cycle. They will also contribute to processimprovement initiatives related to improving project delivery. Depending on the size and complexity of the project, the senior PM may be expected to manage less experienced PMs. The … business case. Stakeholder & People Management Develop and foster relationships with key stakeholders within IT, the business and third-party suppliers to share information on project progress. Lead stakeholder consultation process throughout the lifecycle of the project(s). Resolve conflict, negotiate with stakeholders, and effectively interact and maintain working relationships with all levels of the organisation internally and externally. … project team members understand their roles and responsibilities throughout all stages of the project. Work with Procurement to engage with third parties to deliver projects. Manage a regulated tender process where a project breaches the spend threshold, working with Legal and Procurement. Deliver appropriate and effective Senior Management and Portfolio level communication. Be part of the wider IT management More ❯
Root Cause Analysis (RCA) where required. Beyond immediate issue resolution, through Close Loop Mechanism (CLM) program RCES plays a crucial role in improving the selling partner experience by identifying process gaps and developing and tracking effective, scalable solutions to prevent similar issues from arising in the future. About the Role: We're seeking a highly analytical Business Analyst to … handling real-time and near real-time data, strong problem-solving skills, and the ability to elevate our technical capabilities while working with our distributed analytics team to drive process improvements through automation and data-driven solutions. BASIC QUALIFICATIONS - Bachelor's degree in Business, Analytics, Computer Science, or related field - 5+ year’s experience in data analytics with advanced … gathering and metrics-driven analysis - Track record of translating complex data into actionable business recommendations - Experience collaborating with cross-functional teams and influencing senior stakeholders - Background in automation and processimprovement initiatives - Strong problem-solving and analytical skills with attention to detail - Excellent written and verbal communication skills - Experience with AI/ML tools and automated workflow development More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯