776 to 800 of 1,146 Process Improvement Jobs

on severity, SLA targets, and customer impact to maintain operational efficiency. Contribute to root cause analysis and problem management by identifying recurring faults and proposing long-term fixes or process improvements. Collaborate with engineering, provisioning, and service delivery teams to ensure seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS More ❯

complete response Problem-solver — you solve all queries fully, and take initiative to investigate beyond the surface level question. Proactive — you work to improve FAQs, spot patterns, and suggest process improvements. All of which will improve the support we can provide to our customers. Adaptable — steady in quieter months, flexible to work extra hours during the busy summer season. More ❯

to ensure smooth ECU integration and timely delivery milestones. Prepare and present project status reports, track issues to closure, and act as the technical representative in customer discussions. Drive process improvements and support CI/CD pipeline enhancements for AUTOSAR integration and release activities. Your Profile Essential Strong experience in Classic AUTOSAR SWC development, RTE, and BSW configuration (AUTOSAR More ❯

draft and provide advice on SLA arrangements, support, and upgrade policies for client contracts. You will contribute to shaping SaaS business practices by identifying opportunities for template contract and process improvements globally and locally. You will assist in managing contract templates and updating relevant playbooks and toolkits for regional legal teams and sales teams. You will ensure compliance with More ❯

legal advice across the business Identify legal risks and work collaboratively with stakeholders to mitigate them Support dispute resolution and manage external counsel relationships when required Contribute to legal process improvements and efficiency initiatives This list is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all More ❯

on modern technologies, including next-generation Agentic AI functionalities, to ensure our processes remain best-in-class. Governance & Center of Excellence (CoE) Establish and champion best practices, standards, and process guidance to ensure compliance and support the Center of Excellence (CoE). Identify and mitigate potential automation risks, developing clear testing and implementation standards based on lessons learned. Create … Procedures (SOPs). Drive continuous optimization by collaborating with business stakeholders to gather feedback and refine solutions that enhance performance and scalability. Technical Consulting & Partnership Conduct end-to-end process analysis to identify high-impact automation opportunities and recommend proactive process improvements. Develop a deep understanding of the current system architecture to identify and prioritize technical improvements. Train More ❯

conducting discovery workshops, mapping processes, documenting user stories and acceptance criteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales activities or review statements of work. You’ll work closely with clients across industries, as well as internal teams including solution architects … solutions are pragmatic, scalable, adding value to our clients, are aligned with best practices and ensure a successful project delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on … ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. Advise clients on platform capabilities and leading practices, especially in IRM and GRC domains. Collaborate with architects to define secure, scalable integration and data designs. Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Produce high-quality More ❯

conducting discovery workshops, mapping processes, documenting user stories and acceptance criteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales activities or review statements of work. You’ll work closely with clients across industries, as well as internal teams including solution architects … solutions are pragmatic, scalable, adding value to our clients, are aligned with best practices and ensure a successful project delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on … ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. Advise clients on platform capabilities and leading practices, especially in IRM and GRC domains. Collaborate with architects to define secure, scalable integration and data designs. Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Produce high-quality More ❯

decision-making across the business. Key Responsibilities Financial & Operational Business Reporting Assist the Finance team in developing financial models for budgeting, forecasting, and ad hoc strategic planning. Support the improvement of financial and operational reports across both local operations and the wider Group. Data Systems Management Maintain, support,and assist in the training and upgrade of financial systems/… identify key business drivers. Serve as a Superuser in the integration and visualisation of Power BI dashboards using data from multiple internal and external systems. Recommend system enhancements and process improvements through written reports and business cases. Assist in documenting and implementing improved workflow processes to drive productivity and efficiency. Basic Qualifications Bachelor’s degree in a relevantfield (e.g. … Employer . We are committedto fostering a diverse and inclusive workplace where every individual’s contribution is valued and respected. If you require any reasonable adjustments during the recruitment process, please let us know. If you’re passionate about data, systemsoptimisation, and turninginsights into impact, we’d love to hear from you. Apply today and become part of our More ❯

decision-making across the business. Key Responsibilities Financial & Operational Business Reporting Assist the Finance team in developing financial models for budgeting, forecasting, and ad hoc strategic planning. Support the improvement of financial and operational reports across both local operations and the wider Group. Data Systems Management Maintain, support,and assist in the training and upgrade of financial systems/… identify key business drivers. Serve as a Superuser in the integration and visualisation of Power BI dashboards using data from multiple internal and external systems. Recommend system enhancements and process improvements through written reports and business cases. Assist in documenting and implementing improved workflow processes to drive productivity and efficiency. Basic Qualifications Bachelor’s degree in a relevantfield (e.g. … Employer . We are committedto fostering a diverse and inclusive workplace where every individual’s contribution is valued and respected. If you require any reasonable adjustments during the recruitment process, please let us know. If you’re passionate about data, systemsoptimisation, and turninginsights into impact, we’d love to hear from you. Apply today and become part of our More ❯

Government projects from initiation to completion, ensuring delivery meets customer and company objectives. You'll oversee project documentation, schedules, and risks, support service launches, and assist with bids and process improvements. Based in Redhill, the role follows a 9:00-17:30, Monday-Friday schedule. This role would suit a Project Manager from a Defence or Government background looking … company bonus. The Role: Manage Defence and Government projects from start to finish Maintain project documentation, schedules, and risk registers Coordinate service launches and project handovers Support bids and process improvements Hybrid work - 2 days from home, 3 in office The Person: Experienced in Defence or Government project management Eligible for, or holding, DV Security Clearance Able to work … amongst other Project Managers and independently Commutable to Redhill Reference : BBBH22580 Keywords: Defence, Project, Management, MOD, Government, Programme Management, Risk Management, Satellite, Communications, IT Solutions, Service Launches, Documentation, Process Improvement, Security Clearance, Redhill If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities More ❯

Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with external partners and internal teams to drive a culture of continuous improvement around reporting and process improvement. What You’ll Bring A proven track record in commercial data analysis. Strong SQL skills and Power BI expertise. A knack for translating More ❯

that add value to our existing relationships. As an Account Customer Success Manager, you'll be responsible for: Developing Account/Success Plans, Stakeholder Mapping, and Action Tracking for process improvement Tracking renewal opportunities within named accounts and supporting Account CSMs in following the same methodology Positioning Customer Experience and Customer Success Management within sales teams for opportunities … Account CSM performance Adaptable to change whilst multi-tasking and prioritizing requirements Exceptional customer service and be able build rapport with internal & external stakeholders Ability to drive innovation and process improvements with excellent organizational, communication, and time management skills Take ownership of problems and challenges and excel in a dynamic environment Work in a way that works for you … become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life More ❯

build processes that add value to our existing relationships. As anAccount Customer Success Manager, you'll beresponsible for: Developing Account/Success Plans, Stakeholder Mapping, and Action Tracking for process improvement Tracking renewal opportunities within named accounts and support Account CSMs in following the same methodology Positioning Customer Experience and Customer Success Management within sales teams for opportunities … Account CSM performance Adaptable to change whilst multi-tasking and prioritizing requirements Exceptional customer service and be able build rapport with internal & external stakeholders Ability to drive innovation and process improvements with excellent organizational, communication, and time management skills Take ownership of problems and challenges and excel in a dynamic environment Work in a way that works for you … become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at More ❯

in South Yorkshire, in their search for a Head of Customer Support to take ownership of their customer support operations. This is a fantastic opportunity for a hands-on, process-driven leader. Key Responsibilities: Oversee customer support operations and shift coverage Manage SLAs, incident response, and escalations Maintain separate support flows for two brands Plan and resource staffing models … and operational reporting About You: Proven experience leading multi-region support operations Strong understanding of SLA management, customer metrics, and service automation tools Confident in cross-functional collaboration and process improvement Thrives in a fast-paced, scaling business This is an exciting leadership role offering the autonomy to shape a truly customer focused support function and make a More ❯

to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist … world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to £43.10/ More ❯

to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist … world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to £43.10/ More ❯

Project Manager - HR Tech & Process Improvement Focus A global training and enablement consultancy is seeking a Project Manager with a strong focus on HR technology and process optimisation. This role will report into the People Ops & Culture Lead and partner closely with the People Operations Generalist to deliver foundational improvements across systems and operations. Key Responsibilities Lead … wider business and support adoption Candidate Profile Experienced in HRIS platforms, automation, and operational HR Skilled at identifying inefficiencies and implementing scalable, sustainable solutions Strong communicator with a proactive, improvement-driven mindset Commercially aware and able to balance innovation with business needs Consulting background preferred, but not essential Role Details Reports into: People Ops & Culture Lead Start Date: November More ❯

experience managing payroll, benefits, and employment law compliance Strong record in budgeting, forecasting, and cash flow management Demonstrated ability to define and track KPIs that drive performance Experienced in process improvement initiatives Confident communicator with executive stakeholders experience Company Benefits A holiday entitlement of 24 days, increasing a day each year, capped at 28 Budget to attend conferences … for this job you hereby give us permission to store your data on our secure applicant tracking system and to contact you with regards to Driftrock job opportunities. We process your data for recruitment purposes only. We would like to keep this data until our open role is filled. When that period is over, we will either delete your More ❯

effectively with both business and technical teams. Key Responsibilities Partner with business stakeholders to gather, document, and prioritize requirements. Translate business needs into clear functional and technical specifications. Conduct process mapping, gap analysis, and recommend process improvements. Develop user stories, acceptance criteria, and maintain the product backlog. Collaborate with developers, QA teams, and project managers to ensure accurate … Administration, Information Systems, Computer Science, or related field. 03 years of experience as a Business Analyst or in a related analytical role. Strong knowledge of requirements gathering, documentation, and process mapping. Proficiency in MS Office Suite (Excel, Word, PowerPoint) and collaboration tools (JIRA, Confluence, or similar). Familiarity with data analysis tools and visualization (preferred but not required). More ❯

Development & Mentoring - Support and guide ER Advisers on complex cases, design and deliver upskilling workshops for leaders, mentor high-potential team members, contribute to succession planning, and identify continuous improvement opportunities across all team activities.• Strategic Projects & Excellence - Project manage multi-process cases, analyse data to identify trends using Excel proficiencies, propose process improvements, draft global communications More ❯

teams from 5 to 20+ team members. In some cases, the IT PM will collaborate with cross-functional PMs and teams. Weekly executive status reporting PMaaS deliverable development: Documentation, process improvement, strategy, etc. The candidate MUST drive meetings and projects. More ❯

onsite visits per month We are representing a professional membership body that provides legal support within the healthcare sector. The client are embarking on a period of change and process improvement, and are looking for an Platform Engineer to sit in their newly formed Infrastructure & Operations department. As the Platform Engineer, you will design, build, and maintain an More ❯

on an interim or contract basis, with the potential to go permanent. Responsibilities: Ownership of all commercial, data and technology contracts and negotiations Research Agreements 3rd Party Vendor oversight Process improvement and legal technology implementation Requirements: Minimum 7+ PQE as a commercial, technology and/or Data & AI counsel Demonstrable track record in a ranked commercial, technology, Data More ❯

or call the office number. Key words control systems engineer, control systems specialist, automation engineer , controls engineer, ECI Engineer , EC engineer , electrical and automation engineer; maintenance engineer; CI engineer, process improvement ; lean engineer; plant manager, factory manager, manufacturing manager, converting manager; FMCG, food, beverages, alcohol, drinks, palletizer; conveyor; brewery, paper, tissue, recycling; circular; pallets; containers; packaging, medical; ceramics More ❯