N/A Minimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience One (1) year of professional information technology experience in the areas of business process analysis, business systems analysis, or process improvement. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four … years of the required education. KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of basic principles of business process analysis and improvement. Knowledge of common administrative functions and workflows in large organizations. Knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint. Knowledge of process mapping tools and techniques (e.g., flowcharts). Skill in collecting and organizing qualitative and quantitative data. Skill … Skill in oral and written communication. Skill in the use of Google Suite products. Ability to follow instructions and work collaboratively on cross-functional teams. Ability to analyze basic process data and identify areas of inefficiency. Ability to manage time and prioritize tasks across multiple assignments. Ability to adapt to changing project needs and organizational priorities. Additional Job Details More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
and SQL); know when to choose the right tool Experience with Marketing Mix Modeling Familiarity with marketing and advertising datasets from platforms such as Facebook and Google The Interview Process Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute call with hiring … manager 3 x 1-hour video calls with various team members Average process duration is 3-4 weeks, with flexibility around availability. For questions, contact . What's in it for you We can help you relocate to the UK and sponsor visas. This role can be based in our London office, but distributed working within the UK is … who apply to work at Monzo and where improvements are needed for inclusivity. Participation is voluntary and anonymous to Monzo; responses are used for equal opportunities monitoring and hiring process improvements. Voluntary . You can choose not to answer any question Anonymous to Monzo . We can't tie responses to you and they won't affect hiring outcomes More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
IO Associates
to be the law firm that clients want to work with and people want to work for. Key Responsibilities: Gather, analyse, and document requirements. Translate needs into user stories, process flows, and functional specs. Conduct gap analysis and identify process improvements. Support project delivery, including testing and validation. Act as the link between business and technical teams. Requirements More ❯
Leighton Buzzard, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
applications to meet specific business needs, ensuring consistency with client requirements. Integrate configured solutions with existing systems and processes. Documentation & Testing: Create and maintain detailed documentation for system configurations, process flows, and user guides. Define test scenarios, conduct validations, and ensure that solutions meet the specified requirements. Training & Support: Conduct training sessions and workshops to educate users and drive … adoption of new technologies. Provide ongoing technical support and troubleshooting to ensure system stability and optimal performance. Continuous Improvement: Stay up to date with the latest trends and advancements in Microsoft technologies. Recommend and implement process improvements and technological enhancements to boost productivity and efficiency. Think holistically about project goals to design bespoke, scalable solutions. Required Qualifications & Skills More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
well established, growing business based in Central London are looking for an experienced Technical Business Analyst to join them on a 6 month FTC. The role will drive continuous improvement and innovation, helping to optimise business processes and deliver effective technology solutions. As the BA, you will focus on mapping end-to-end processes and conducting customer journey analysis … and utilising data visualisations with tools like Power BI, with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall More ❯
and software development teams as a servant leader. Uses agile methodology, practices, and frameworks to efficiently plan, manage, and deliver solutions. Trains on Lean and agile practices for continuous improvement and problem solving. Drives and reinforces adoption of practices through coaching and mentoring. Helps teams identify, design, and implement process improvements that enable incremental value delivery to the More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Stott & May Professional Search Limited
business requirements, challenges, and opportunities into practical and actionable solutions. Ensure consistency and quality across project deliverables, maintaining alignment with business objectives. Lead and facilitate gap analysis workshops, identifying process inefficiencies and recommending effective solutions for improvement. Stakeholder Management Build and maintain strong, collaborative relationships with stakeholders across all levels of the business. Proactively identify, communicate, and escalate issues … to project leadership in a timely and constructive manner. Work cross-functionally to align stakeholder interests, manage expectations, and resolve conflicts effectively. Process and Methodology Apply and uphold agreed project methodologies and standards, including documentation, evidence management, and collaboration tools. Demonstrate a critical and analytical mindset, constructively challenging assumptions to optimise efficiency and outcomes. Drive process improvements through More ❯
Northampton, Northamptonshire, England, United Kingdom
FDM Group
functional requirements for financial crime initiatives, including AML, sanctions screening, and fraud prevention - ensuring solutions meet regulatory standards and operational needs Develop and maintain comprehensive business requirements documents, detailed process flows, and functional specifications Identify control gaps and inefficiencies within financial crime processes, and provide actionable recommendations to enhance operational effectiveness, regulatory compliance, and risk mitigation Requirements Minimum of … sanctions evasion, bribery and corruption Proficiency in business analysis methodologies, including requirements elicitation, gap analysis, impact assessments, root cause analysis, and defining current and future state processes Skilled in process mapping and documentation tools, such as Microsoft Visio, Lucidchart, or similar, with experience in modelling end-to-end workflows, identifying control gaps, and supporting process improvements Strong stakeholder More ❯
new product development and medical education in Orthopedics. Arthrex is actively looking for a talented and passionate Business Systems Analyst who wants to make an impact by providing innovative process and technology solutions.You will be working in a business facing Information Technology role, with a mission to increase business value delivered to the Sales teams, by understanding the challenges … in a fast-paced environment. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better . Main Objective: Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization's on-premise and cloud computing applications. Essential Duties … timely manner. Participate in assessment of application security and identity management requirements, where applicable. Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and test cases. Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly. Help resolve competing priorities between More ❯
identify capability gaps, design solutions, and ensure our tech stack evolves to meet future demands. Key Responsibilities: Capability Strategy & Development Assess current capabilities and identify gaps or areas for improvement and innovation. Champion best practices in software development, automation, and system integration. Lead initiatives to enhance team skills, tools, and processes. Develop and maintain a roadmap for capabilities aligned … Agile/Scrum methodologies and modern product development lifecycles. Excellent analytical, communication, stakeholder management, project, problem-solving and leadership skills. Strong understanding of enterprise systems, digital transformation, systems and process improvement. cloud platforms (AWS, Azure, GCP), APIs, and microservices. Familiarity with tools like Salesforce, Oracle, SAP, MS Power Platform, or similar. Certification in Agile, PMP, Six Sigma, or similar … discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the We are proud to be named as a More ❯
identify capability gaps, design solutions, and ensure our tech stack evolves to meet future demands. Key Responsibilities: Capability Strategy & Development Assess current capabilities and identify gaps or areas for improvement and innovation. Champion best practices in software development, automation, and system integration. Lead initiatives to enhance team skills, tools, and processes. Develop and maintain a roadmap for capabilities aligned … Agile/Scrum methodologies and modern product development lifecycles. Excellent analytical, communication, stakeholder management, project, problem-solving and leadership skills. Strong understanding of enterprise systems, digital transformation, systems and process improvement. cloud platforms (AWS, Azure, GCP), APIs, and microservices. Familiarity with tools like Salesforce, Oracle, SAP, MS Power Platform, or similar. Certification in Agile, PMP, Six Sigma, or similar … discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named More ❯
advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the … ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯
advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the … ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯
to understand, influence, document, and prioritize business needs, including test cases, exceptions, and acceptance criteria for enhancements and new features. Communicate detailed requirements to development teams for implementation. Create process maps when necessary to help stakeholders and developers visualize as-is and to-be processes. Develop a strong understanding of existing operational processes, including manufacturing and distribution, inventory management … quality controls, production planning, supply chain, and day-to-day operational activities. Drive system utilization to enable improved decision-making, create business process efficiencies, and deliver sustainable and measurable business value through key performance indicators (KPIs) and regular business reviews. Understand JD Edwards platform capabilities and collaborate with the ERP development team to propose solutions that align with business … project timelines, and quality standards. Serve as the primary project communicator, ensuring weekly progress updates during projects and tracking of key milestones with champions and stakeholders. Identify opportunities for process improvements and implement best practices to enhance system performance. Maintain comprehensive documentation of business processes within the system and user guides. Stay up to date on new releases by More ❯
Serve as the departmental expert in Dynamics 365 and Universe functionality, stay up to date on new developments and skillfully share knowledge and train other users Make recommendations for process improvements and analytics insight opportunities Ensure CRM ecosystem is used to full potential and maintain and update configuration for the most user-friendly functionality and output Work across departments … to craft and schedule Membership communications including, but not limited to, digital renewal emails, acknowledgements, and membership cards Lead and implement the Council event registration process Engage as an Ambassador for social media initiatives by actively sharing social media posts within one's own networks, to amplify the organization's reach and foster community engagement Operations & Gift Administration Maintain … of databases Oversee and/or conduct all data entry with accuracy including creating new customer, membership, and gift records, updating contact information, research, relationships, etc. Execute gift acknowledgement process to ensure that all donations are acknowledged in an accurate and timely manner Provide annual donor reports Data Management, Data Integrity, and Hygiene Adhere to industry best practices and More ❯
ensure seamless integration and configuration of Oracle Fusion modules. Conduct system testing, including UAT, to ensure robust functionality and performance of Oracle Fusion systems. Provide expertise in Oracle Fusion process improvements, data migration, and system upgrades. What We’re Looking For: 5+ years of experience as a Business Systems Analyst in finance , with extensive hands-on experience in Oracle … AP), Cash Management (CM), General Ledger (GL), and Order Management (OM), along with technical expertise in Oracle Integration Cloud (OIC) for managing integrations is essential. Proficiency in requirements gathering, process mapping, and stakeholder management within Oracle Fusion environments. Experience with data analysis tools (e.g., SQL, Power BI) is a plus. Professional certifications (e.g., CBAP, ACCA, CIMA, or Oracle Fusion More ❯
Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
Adecco
teams and contribute to the Customer Strategy. Conduct trend analysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure accurate customer data for reporting. Engage with subject matter experts to inform insights as part of … you are a self-motivated problem solver with a passion for customer insights and a desire to make a meaningful impact, we would love to hear from you! Application Process: This role will be filled through a one-stage Teams chat interview. We're looking for someone who can take initiative and lead without extensive hand-holding. Join us More ❯
analysis and an interest in improving operational efficiency. The ideal candidate will be confident working across departments, translating business needs into practical solutions and driving change through technology and process improvement. A collaborative mindset, strong communication skills and the ability to manage multiple projects are essential. Key Responsibilities: Gather and refine business and functional requirements from stakeholders Analyse current … operational processes to identify areas for improvement Develop and document recommendations for process optimisation, leveraging technology where appropriate Lead the implementation of approved changes, including project coordination, user testing, and training Act as a liaison between legal teams, IT, and other business units Manage projects when required, including planning, budgeting, risk management and stakeholder engagement Provide ongoing support … and training to users affected by system and process changes Maintain accurate documentation of systems and business processes Skills and experience you'll ideally have: Demonstrable experience as a Business Analyst in professional services setting Strong understanding of business analysis techniques including requirements gathering and process mapping Experience implementing change and managing projects Ability to manage multiple projects More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
Search
analysis and an interest in improving operational efficiency. The ideal candidate will be confident working across departments, translating business needs into practical solutions and driving change through technology and process improvement. A collaborative mindset, strong communication skills and the ability to manage multiple projects are essential. Key Responsibilities: * Gather and refine business and functional requirements from stakeholders * Analyse current … operational processes to identify areas for improvement * Develop and document recommendations for process optimisation, leveraging technology where appropriate * Lead the implementation of approved changes, including project coordination, user testing, and training * Act as a liaison between legal teams, IT, and other business units * Manage projects when required, including planning, budgeting, risk management and stakeholder engagement * Provide ongoing support … and training to users affected by system and process changes * Maintain accurate documentation of systems and business processes Skills and experience you'll ideally have: * Demonstrable experience as a Business Analyst in professional services setting * Strong understanding of business analysis techniques including requirements gathering and process mapping * Experience implementing change and managing projects * Ability to manage multiple projects More ❯
within Dataverse. Apply natural language-based experiences for end-users via Copilot-enabled chat and form design. Collaboration & Stakeholder Engagement Partner with business stakeholders to identify opportunities for Business process automation and AI-driven process improvement. Translate business requirements into technical designs and user stories. Provide training and documentation to ensure adoption of AI-enabled solutions. Collaborate with More ❯
enhance digitisation. Fix and resolve technical issues within the relevant applications. Stay updated with the latest features and capabilities of Power Platform and find opportunities to demonstrate them for process improvement. Participate in code reviews, documentation, and share expertise to ensure high-quality tasks. Continuously learn and explore coding languages (such as DAX, Html, Microsoft Power Fx, etc ) that … understanding of automation and what can be achieved with the use of Power Apps, Power Automate, Power BI, and AI Builder. Strong analytical and problem-solving skills. Experience of process re design - can create clear and concise Process Maps and User Guides Excellent communication skills and the ability to work cross-functionally. Self-motivated and proactive attitude towards … using tools such as Figma What to expect if you apply We expect applicants to have relevant experience with all Microsoft Power Platform applications. As part of the recruitment process, you will be asked to complete a practical exercise designed to test your capabilities across Power Apps, Power Automate, Power BI & AI Builder. This will help us assess your More ❯
maintained Work closely with programme and finance teams to ensure project managers keep financial information up to date, including forecasts and overall project position Manage the programme change control process, ensuring requests are captured, assessed, and implemented appropriately Drive continuous improvement by sharing best practice, embedding improvements, and supporting the Programme Management Office with reporting, governance, assurance, and … as APM, Prince2 or equivalent) Experienced in using project management tools and advanced Microsoft Office applications (including Excel, PowerPoint, and Word) Desirable Proven experience in identifying, implementing, and embedding process improvements and best practices within PMO or project teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible More ❯
and Ireland, is seeking an IT Business Analyst to join its expanding technology team. This newly created role reflects ongoing business growth and the organisation's commitment to continuous improvement through digital transformation. The successful candidate will play a central role in evaluating current systems and processes, identifying opportunities for optimisation, and shaping technology projects that deliver measurable business … requirements, recommend innovative solutions, and ensure successful delivery of projects from design through to implementation. Key Responsibilities Analyse workflows, systems and operational requirements to identify opportunities for efficiency and process improvement. Liaise with departmental stakeholders to gather and document business requirements, mapping "as-is" and "to-be" scenarios. Research, assess and recommend software or system enhancements to support business … meet agreed budgets, timelines and quality standards. Translate technical concepts into clear language for non-technical colleagues and senior management. Prepare documentation such as specifications, reports, user guides and process flows. Facilitate workshops, briefings and user acceptance testing sessions. Build collaborative relationships across the business, suppliers, and IT partners to ensure smooth delivery and change adoption. Contribute to a More ❯
Houston, Texas, United States Hybrid / WFH Options
Kavaliro
of approximately 14,000 internal customers, including employees and consultants, to enhance productivity and efficiency. This role involves overseeing service providers to ensure adherence to SLAs/KPIs, driving process improvements, maintaining up-to-date SOPs, and monitoring vendor performance. The manager will communicate material changes and production issues, document service requests, and resolve issues across the enterprise. Responsibilities … Govern service providers to ensure quality, accountability, and customer satisfaction. Review customer satisfaction (CSAT) surveys and ensure corrective actions drive positive improvements. Conduct monthly service provider reviews and document improvement schedules. Onboarding Program Oversee enterprise-wide onboarding technology support. Ensure devices are quality-checked, shipped within SLA, and properly set up for new hires. Govern service provider performance, ensuring … and metrics reporting. Exceptional collaboration and communication skills across teams and regions. Experience managing multi-million-dollar budgets. Strong troubleshooting and problem-solving skills. Technical Expertise Project management and process documentation. Windows 10/11, Microsoft Azure Virtual Desktop. Hardware (laptops, desktops, monitors, peripherals). Mobile device management (Apple iOS, BYOD). Microsoft 365 Suite (OneDrive, OneNote, Outlook, Word More ❯
strategic objectives and delivering exceptional customer service. This role requires a blend of operational expertise and a forward-thinking approach to help guide tech advances such as AI, and process improvements, to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for … a competitive marketplace. Key responsibilities Collaborate with stakeholders to understand current processes and future requirements, primarily in the contact centre Review existing systems and processes and identify areas for improvement or enhancement working closely with end users and business leaders to understand their needs and gather feedback Lead and facilitate structured workshops, stakeholder interviews, and working groups to extract … mindset, taking responsibility and tasks to see items through to completion Build strong working relationships across departments to ensure stakeholder expectations are managed and met Take ownership of all process mapping and documenting business processes within contact centre Take ownership of and understand each piece of software used in the contact centre and ensure that it is being used More ❯