meets the acceptance criteria Participating in decision-making regarding the integration of software packages and processes to support testing. Involvement in defect management, change, rootcauseanalysis and issue tracking using JIRA Training to work as in embedded tester and Involved in the full test life cycle … requirements analysis, definition of test cases, test tools/documentation, test execution, defect capture and analysis and reporting throughout Liaising with business teams to maximize understanding of business and test requirements Excellent written communication/documentation skills Strong technical awareness, e.g. configuration/setup, file processing etc. Qualifications more »
to tickets logged in our Support portal, to triage and progress to resolution or to assign within Systems & IT or to 3rd party partners Rootcauseanalysis of issues to implement long-term resolution Provision of hardware for new starters, creation of accounts, processing movers and leavers … all applications SME for video conferencing facilities Creator of training material and delivery of training on MB Systems to all users Initiate and progress analysis, design, test and implementation of any new business applications, initiatives, and task automation Identification, tracking and audit of company’s technical assets Champion of more »
Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough rootcauseanalysis and document findings more »
appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting rootcauseanalysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging more »
transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform rootcauseanalysis, and implement remediation actions more »
monitoring. As the IT Operations Centre Analyst you will work closely with other members, various IT teams and stakeholders to provide real-time monitoring, analysis and support, to ensure the stability and availability of critical IT systems, following ITIL processes and best practices. You will be required to work … ITIL guidelines. Document and track incidents, including the details of the problem, actions taken, and resolutions achieved, in accordance with ITIL best practices. Perform rootcauseanalysis of critical incidents and implement preventive measures to minimise recurrence, following ITIL problem management processes. Implement event management processes to … and track changes to the IT environment, ensuring compliance with change management processes and procedures. Conduct periodic system health checks, capacity planning, and performance analysis to optimise IT infrastructure, following ITIL service capacity management guidelines. Assist in the development and maintenance of IT Operations Center SOPs , guidelines, and documentation more »
skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or rootcauseanalysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity with more »
availability and data integrity through proactive monitoring, alerting, backups, and disaster recovery planning. Incident Management and Troubleshooting : Responding to and resolving incidents promptly, conducting rootcauseanalysis, and implementing preventive measures. Security and Compliance : Implementing security best practices, monitoring for vulnerabilities, and ensuring compliance with industry standards. more »
the cyber threat landscape Support to set, and potentially lead NOC/SOC operational team Lead Cyber incident response, conduct post-incident reviews (PIRs), root-cause-analysis (RCAs), and deploy mitigating solutions. Report on Cyber incidents and manage related action plans Proactive capacity management of the cyber more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
closely with outsourced service providers suppliers as required to implement recovery and resolution plans. Upon resolution of an incident, produce an incident report identifying rootcauseanalysis and lessons learnt and improvements. Skills and experience – you are/will have most of the following: Hands on experience more »
documentation and transfer operation manuals. Create and maintain the backup strategy. Troubleshoot problems in the operational infrastructure and applications, including follow-up problem resolution, rootcauseanalysis and process improvement. Provide 3rd level support within the organizational unit. Establish key vendor relationships. What skills do you need more »
Warwick, England, United Kingdom Hybrid / WFH Options
CONTECHS
Ultimately, the role will contribute to the delivery of Quality targets for each vehicle line Skills Required: Previous experience of problem solving tools e.g. RootCauseAnalysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in Design/Manufacturing more »
Design and implement security controls across our clients Azure platform. Develop and maintain incident response procedures and play a key role in incident detection, analysis, containment, and recovery. Investigate security incidents, perform rootcauseanalysis, and implement remediation measures. Design, implement, and manage network security solutions. … Prior experience in a security engineering role, with a strong focus on Azure cloud security. Proven experience in incident response management, including incident detection, analysis, and remediation. In-depth knowledge of network security principles, protocols, and technologies. Experience working with standards such as ISO27001, NIST, PCI-DSS, and similar. more »
Design and implement security controls across our clients Azure platform. Develop and maintain incident response procedures and play a key role in incident detection, analysis, containment, and recovery. Investigate security incidents, perform rootcauseanalysis, and implement remediation measures. Design, implement, and manage network security solutions. … Prior experience in a security engineering role, with a strong focus on Azure cloud security. Proven experience in incident response management, including incident detection, analysis, and remediation. In-depth knowledge of network security principles, protocols, and technologies. Experience working with standards such as ISO27001, NIST, PCI-DSS, and similar. more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Idox plc
assurance and governance, as appropriate for each project. The SecOps Engineer will take a proactive approach to security matters and risk management, leading investigations, rootcauseanalysis and vulnerabilities under the guidance of the cloud architecture team. There may be an opportunity to develop a management profile … AWS infrastructure, including EC2 instances, Kubernetes clusters, Docker containers, S3 buckets, and RDS databases. Respond promptly to security incidents and conduct thorough post-incident analysis to prevent future occurrences. Vulnerability Management: Conduct regular vulnerability assessments and penetration testing on AWS resources, identifying and remediating vulnerabilities in a timely manner. more »
Basingstoke, England, United Kingdom Hybrid / WFH Options
Lavazza Professional UK
key quality attributes. Ensure that the test protocol simulates market and environmental conditions to actively reflect how the product will perform post launch. • Lead rootcauseanalysis on quality issues with key stakeholders. • Make recommendations to project teams on technical solutions to improve product quality, manage change … to validate these solutions and ensure safety of new Lavazza Pro products. • Provide data analysis of test data to influence business decisions and drive factual recommendations. • Deliver peer reviews and milestone reports to R&D Project Managers or key stakeholders. • Be accountable for Lab KPIs. • Govern laboratory activities that more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Stork Technical Services UK Ltd
the LXP Responsibility for adding/removing employees as employees join/leave the company Creation and management of Power BI dashboards to support analysis of training progression Responsibility for creating training material for managers/users on how to use the LXP Direct liaison with company and 3rd … expertise and you have a proactive and entrepreneurial attitude. Specific Requirements for the HSEQ Technical Assistant: Education, Experience and Training Essential Moderate level ofdata analysis experience Power Bi experience Management system and business processes experience Desirable NEBOSH (NGC) Auditor Qualification Incident Investigation training and experience RootCauseAnalysis experience Technical Membership of IOSH an advantage Experience/Skill Excellent interpersonal and influencing skills Thorough oral, listening and written communication skills Strong problem solving and analytical skills Experience of auditing execution and receiving IT Proficient in MS Word, Excel, PowerPoint, and Outlook Implementation of analytics software more »
end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, RootCauseAnalysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
solutions using standard procedures, methods and tools Identify areas for improvement, specify requirements and implement recommendations for increasing effectiveness of current business processes. Perform rootcauseanalysis of problems and work closely with business users to identify and translate their needs into solution designs and systems specifications. more »
Egham, England, United Kingdom Hybrid / WFH Options
Intersoft
in various types of testing – support for Unit, Smoke/Sanity, Functional, System, SIT, Integration, regression, support UAT etc. Understanding of version control systems Rootcauseanalysis Integration of testing within development pipelines Must have experience in Agile/Scrum models. Keen attention to detail essential Must more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Lorien
business and its customers would also be an advantage. On top of this, you’ll bring: • Experience of end-to-end security response, including analysis of security events and incident escalation • The ability to perform triage and response activities along with rootcauseanalysis on security … background in cyber security and experience in security operations, including incident and event management experience • Knowledge of networking protocols and routing which includes malware analysis techniques • Excellent stakeholder management and interpersonal skills more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
and we’ll invest in you! Job Description End to end project involvement from leading on workshops through to design and delivery phases. Perform rootcauseanalysis of problems and work closely with business users in order to identify and translate their needs into solution designs and … and tracking of approved products As Is and To Be process mapping Business case writing experience is highly desirable Qualifications Significant experience in Business Analysis, with a track record in large scale change and/or technology programmes/projects Able to produce business process maps and other functional more »
and customer-facing components to facilitate scalable business growth. Lead initiatives to enhance engineering, testing, and operational best practices within the team. Conduct comprehensive analysis and testing of both existing and prospective engineering solutions and components. Collaborate with cross-functional teams to develop control specifications and training materials. Lead … incident follow-up, rootcauseanalysis, and documentation. Engage in industrial engineering design for both existing and new material handling systems across our global network. Ensure strict adherence to all Health & Safety (H&S) protocols and actively contribute to the identification and mitigation of potential H&S more »
users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive queue management, Push Left, Reduced Reassignment Counts, Aged Ticket analysis, Request and Approvals automation etc.) and other processes focused on positive customer satisfaction and continuous service improvement. Will be accountable for reviewing, updating and … Brambles. The Service Delivery and MI Management Lead will be the owner of Service Delivery processes, be expected to undertake senior Service reporting, conclude RootCauseAnalysis, carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. Experience with security incident response and handling, including log analysis and forensics. Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. In-depth knowledge of AWS Security Products and logging tools more »