Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Tria
across the business. Key Responsibilities: Create new and adjust existing Tableau reports (Desktop, Server, and/or Cloud). Create, amend, and maintain documentation related to reporting processes. Conduct rootcauseanalysis and troubleshoot reporting incidents. Required Experience: Proficient in Tableau Strong SQL skills, with the ability to read and write queries. Excellent communication skills, with the More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
service level agreements. What you’ll be doing: Experience with an ITSM platform to manage, prioritise, and track support requests. Diagnose and resolve complex hardware and software issues. Conduct rootcauseanalysis to minimise recurring issues and enhance service quality. Ensure system security and stability through regular patching and hardening measures. Support the team development by sharing More ❯
compliance, and security policies across cloud estates. - Execute backup, disaster recovery, and business continuity procedures. - Maintain and troubleshoot Azure and hybrid cloud environments. - Perform proactive monitoring, incident response, and rootcauseanalysis of mission-critical systems. - Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. - Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯
compliance, and security policies across cloud estates. - Execute backup, disaster recovery, and business continuity procedures. - Maintain and troubleshoot Azure and hybrid cloud environments. - Perform proactive monitoring, incident response, and rootcauseanalysis of mission-critical systems. - Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. - Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯
on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring rootcauseanalysis and permanent fixes. - Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using More ❯
on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring rootcauseanalysis and permanent fixes. - Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using More ❯
SQS Implement system monitoring, logging, and alerting to ensure reliability and performance Support CI/CD pipelines and work with developers to streamline deployments Troubleshoot production issues and conduct rootcauseanalysis Maintain security best practices and ensure compliance across cloud platforms Continuously evaluate and optimise infrastructure for performance and cost Key Skills & Experience Proven experience in More ❯
SQS Implement system monitoring, logging, and alerting to ensure reliability and performance Support CI/CD pipelines and work with developers to streamline deployments Troubleshoot production issues and conduct rootcauseanalysis Maintain security best practices and ensure compliance across cloud platforms Continuously evaluate and optimise infrastructure for performance and cost Key Skills & Experience Proven experience in More ❯
Southborough, Kent, United Kingdom Hybrid / WFH Options
Vermelo RPO
Firm understanding of Agile concepts Experienced in Web and Device testing (mobile and cross browser) Excellent written and spoken English Excellent attention to detail Able to troubleshoot issues with rootcauseanalysis Desired Skills: Experience with Azure Experience with Microsoft Visual Studio Experience with .NET Experience with Big Data Database Technologies, DataLake, CosmosDb, SQL Experience with Telemetry More ❯
Tunbridge Wells, Kent, United Kingdom, Southborough Hybrid / WFH Options
Vermelo RPO
Firm understanding of Agile concepts Experienced in Web and Device testing (mobile and cross browser) Excellent written and spoken English Excellent attention to detail Able to troubleshoot issues with rootcauseanalysis Desired Skills: Experience with Azure Experience with Microsoft Visual Studio Experience with .NET Experience with Big Data Database Technologies, DataLake, CosmosDb, SQL Experience with Telemetry More ❯
API and SQL Working with Product, DevOps and QA to plan and deliver projects Improving CI/CD pipelines, coding standards, tooling and secure development practices Managing incident handling, rootcauseanalysis and documentation Collaborating with offshore developers to maintain consistent quality Tech landscape C#, .NET Core, MVC, Web API Azure SQL Server, Entity Framework React/ More ❯
Provide daily administration of the Windows based Virtual Machines and AECC services. Harden the Windows based services per commercial best practices and the required government cybersecurity controls. Troubleshooting and rootcauseanalysis of any Windows issues. Coordinate and perform major OS version upgrades of virtual machines needing upgrades. Develop and maintain system, infrastructure, and process documentation (system More ❯
API and SQL Working with Product, DevOps and QA to plan and deliver projects Improving CI/CD pipelines, coding standards, tooling and secure development practices Managing incident handling, rootcauseanalysis and documentation Collaborating with offshore developers to maintain consistent quality Tech landscape C#, .NET Core, MVC, Web API Azure SQL Server, Entity Framework React/ More ❯
e.g., DNS, DHCP, NFS) within RHEL environments. Perform kernel tuning and system optimization to enhance performance and reliability. Implement and manage security policies using SELinux and firewall configurations. Conduct rootcauseanalysis for system failures and implement corrective actions to prevent recurrence. Implement and manage cloud security best practices, including identity and access management (IAM), encryption, and More ❯
knowledge: VPCs, subnets, routing, security groups, load balancing and Route 53. Automation skills with Python, Bash or PowerShell. Git version control expertise (GitHub/GitLab). Proven incident response, rootcauseanalysis and debugging skills. Strong communicator, able to work collaboratively in multi-disciplinary teams. AWS certifications (Solutions Architect, Developer, SysOps) would be a bonus. Familiarity with More ❯
storage connected to a Storage Area Network (SAN) Possess knowledge of block-level protocols, specifically iSCSI Maintain Hypervisors using VMware Conduct cross-department training and end-user training Perform rootcauseanalysis and resolve faults and errors in applications Develop recommendations for enhancing software support services Ensure adherence to IT infrastructure standards, policies, and procedures Update work More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Plum Personnel
be doing: • Collecting, validating, and analysing data to ensure accuracy and integrity. • Producing insightful reports and dashboards to track KPIs and identify opportunities for improvement. • Solving operational challenges through root-causeanalysis and data-driven recommendations. • Collaborating with stakeholders across the EMEA North Region to enhance service delivery and supply chain efficiency. • Driving continuous improvement and contributing More ❯
Understanding of Networks, Routers, DMZ and Switches. Extensive Core Linux administration skills. Core MS Windows administration skills. Experience of VMware vSphere virtualisation systems. Good understanding and ability to perform rootcauseanalysis across a range of protocols and topologies (TCP/IP, HTTP& HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
Developer, you'll have the opportunity to work across the end-to-end software development lifecycle (SDLC). You'll play a crucial role in ensuring code quality, performing rootcauseanalysis, and conducting peer code reviews. Working with cloud-based software, you'll also take part in design discussions and product specification meetings, contributing to both More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Recruitvirt
data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in rootcauseanalysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of contact for customers, attending More ❯
including on-call rotations, for SQL Server databases, application services, and network components Analyze, troubleshoot, and resolve incidents spanning T-SQL queries, application code, middleware, and network connectivity Conduct root-causeanalysis and drive corrective action to prevent recurrence of critical outages Monitor system health using APM and network monitoring tools; tune performance for databases and application More ❯
reduce manual task Support the deployment of application updates, patches, and changes Requirements: 3+ years of experience in Level 2 Production Support or similar role Proficient in incident management, rootcauseanalysis, and problem resolution Ability to lead and drive production triage calls to restoral understanding customer impacts and the customers experience Strong verbal and written communication More ❯
technical architecture; recommend corrective actions and solutions. • Support month-end closing processes, including troubleshooting and resolution of SAP FICO-related issues. • Lead or support solution discussions, process optimization, and rootcauseanalysis efforts. • Guide testing and training efforts for new solutions and enhancements. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or related field. • Minimum of More ❯