role in shaping and improving security tools and practices. You'll be hands-on in triaging tickets, investigating incidents, and delivering technical solutions. Key Responsibilities: Lead technical investigations and rootcauseanalysis of security incidents Continuously improve security tools and operational practices Support and mentor apprentices in day-to-day security operations Collaborate with IT and InfoSec More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Salt Search
product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide rootcauseanalysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Cyberteam
skills. Proficient at identifying use cases and translating them into technical or functional requirements. Solid understanding of infrastructure technologies. Comfortable working alongside developers, engineers, and operations teams. Skilled in rootcauseanalysis and process optimisation. Effective communicator with experience in stakeholder engagement. Confident presenter, capable of clearly communicating technical work and updates. A collaborative team member who More ❯
minimize downtime. Maintain and update physical systems, virtual environments, networking solutions, and system documentation. Lead or contribute to the design and deployment of enhancements to systems and architectures. Perform root-causeanalysis on operational or performance issues and develop long-term solutions. Ensure systems meet DoD STIGs and security compliance requirements. Minimum Qualifications: 8+ years of relevant More ❯
City of London, London, United Kingdom Hybrid / WFH Options
DGH Recruitment
Overall management and maintenance of the CrowdStrike platform, including configuring EDR policies, tuning SIEM rules, and optimizing the system for performance - Leading or participating in incident response efforts, conducting rootcauseanalysis, and developing runbooks for incident handling - Monitoring for security threats, analysing alerts, and responding to incidents using CrowdStrike and other security tools. Conduct vulnerability scans More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
networks, and applications. Installing updates, patches, and operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-causeanalysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves More ❯
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
london (shoreditch), south east england, united kingdom
Hamilton Barnes 🌳
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
services and data. Configuring and managing Intune and Endpoint Configuration Manager to deliver a seamless device and application experience. Playing a key role in high-priority incident resolution and rootcauseanalysis, ensuring continual improvement. Championing new technologies, tools, and methods that improve service delivery. We’d love to hear from you if you have: Proven experience More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
change packages (enhancements/fixes), and problem reports. • Network and Systems Performance: Monitor, maintain, and report on performance, ensuring optimal operation. • Performance Tuning and Troubleshooting: Conduct performance tuning, troubleshooting, rootcauseanalysis, and benchmarking following established procedures. • Network Administration: Manage firewalls, tools, and Web Proxy services. Create and maintain network and systems diagrams and administration documentation (SOPs More ❯
for management of Information Technology (IT) services. Common Tasks Could include: - Password resets within Active Directory, Internet Browser troubleshooting, Layer 1 Network Connectivity Troubleshooting, DNS/IP address troubleshooting, RootCauseanalysis of on-going issues, Email/Exchange issues, application install/troubleshooting, Printer/Network Drive mapping, telephony issues, desktop workstation issues, etc. Top Skills More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
london (city of london), south east england, united kingdom
InterQuest Group
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
across a matrix of compliance regimes and hosting infrastructure types. The team culture emphasizes engineering rigor and operational excellence at scale. This means pre-empting production issues, performing deep root-causeanalysis, and making key investments in automation and self-healing systems. If you're excited about infrastructure at scale and working with Kubernetes, this is the More ❯
standards for documentation are met and reports findings to appropriate clinical leadership for follow-up as needed. Assists with gathering information and review of chart contents for purposes of rootcauseanalysis, corrective action, and other reporting needs. Acts as a super-user for the electronic medical record for use in accessing data for reporting functions and More ❯
Gloucester, Gloucestershire, South West, United Kingdom
People Solutions
and maintain effective Business Management Systems and procedures across the organisation. Support the implementation of APQP processes and maintain documentation to support product and process quality. Manage non-conformances, rootcauseanalysis, corrective actions and preventive measures. Monitor manufacturing performance data, identifying improvements for scrap reduction and right-first-time performance. Support responses to customer and supplier More ❯
and maintain effective Business Management Systems and procedures across the organisation. Support the implementation of APQP processes and maintain documentation to support product and process quality. Manage non-conformances, rootcauseanalysis, corrective actions and preventive measures. Monitor manufacturing performance data, identifying improvements for scrap reduction and right-first-time performance. Support responses to customer and supplier More ❯
systems, data acquisition and instrumentation, and PLCs in engine test environments. Provide end-to-end technical and engineering support for MDS software products across fixed and deployed platforms. Perform rootcauseanalysis and diagnostics, integrating new technologies and deploying updates to enhance system reliability. Implement software upgrades and manage application baselines in collaboration with cross-functional teams. More ❯
Annapolis Junction, Maryland, United States Hybrid / WFH Options
GTSC Talent Solutions
patching status, and security compliance. Provide insights and recommendations for performance improvements and security enhancements. 4. Issue Remediation: Respond to and resolve incidents related to enterprise tools promptly. Perform rootcauseanalysis of recurring issues and develop strategies to prevent future occurrences. Collaborate with other IT teams to address complex problems and implement long-term solutions. 5. More ❯
Viking Works Hamsterley Colliery, Newcastle Upon Tyne, England
DANE ARCHITECTURAL SYSTEMS HOLDINGS LIMITED
peripheral equipment. Troubleshoot hardware, software, and network connectivity issues. Assist with system updates, patches, and routine maintenance tasks. Support audiovisual equipment in meeting rooms. Log and track problems, undertaking rootcauseanalysis where appropriate, to provide permanent solutions to recurring problems. Ensure that all problems are dealt with in a timely and professional manner, so that colleague More ❯