Application Support Analyst Based in London Hybrid working We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development and delivery teams … SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured approach to rootcause analysis. Experience in incident and problem management, including ownership from identification to resolution. Ability to manage multiple priorities in a fast-paced environment. Strong interpersonal and communication More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tate Professional
Application Support Analyst Based in London Hybrid working We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development and delivery teams … SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured approach to rootcause analysis. Experience in incident and problem management, including ownership from identification to resolution. Ability to manage multiple priorities in a fast-paced environment. Strong interpersonal and communication More ❯
software-defined architectures, particularly object-oriented design. Proficient in software development using C#. Demonstrated skill in object-oriented design principles. Strong analytical and problem-solving abilities, including experience in rootcause analysis. Experience with test and measurement equipment such as oscilloscopes, multimeters, and signal generators. Fundamental understanding of RF systems and associated measurements. Exceptional communication and interpersonal skills. More ❯
Storage) and hybrid environments. Implement security best practices, including encryption, access controls, and compliance with regulatory requirements (HIPAA, GDPR, NIST). Troubleshoot storage-related issues, providing timely resolution and rootcause analysis. Automate storage management tasks using scripting languages (PowerShell, Bash, Python). Maintain documentation of storage configurations, policies, and procedures. What does Leidos need from me? Active More ❯
functional teams to gather requirements, define project scopes, and deliver storage solutions aligned with business objectives. Provide technical expertise and support for storage-related issues, including incident resolution and rootcause analysis. Develop and maintain documentation, including system configurations, procedures, and operational guidelines. Implement and enforce data management policies, ensuring compliance with regulatory requirements and internal standards. Stay More ❯
support mission applications and services. • Perform system testing, troubleshooting, and performance optimization to ensure reliability and scalability. • Provide advanced technical support for Nutanix-related issues, including incident resolution and rootcause analysis. • Apply patches, updates, and security configurations to Nutanix systems in accordance with best practices. • Collaborate with cross-functional teams to design and implement virtualization solutions that More ❯
functional teams to gather requirements, define project scopes, and deliver storage solutions aligned with business objectives. • Provide technical expertise and support for storage-related issues, including incident resolution and rootcause analysis. • Develop and maintain documentation, including system configurations, procedures, and operational guidelines. • Implement and enforce data management policies, ensuring compliance with regulatory requirements and internal standards. • Stay More ❯
distribution lifecycle with automated and scalable CI/CD tools including Jenkins, Maven, Stash is a must. Experience with third-party libraries and APIs. Demonstrated proficiency in troubleshooting, and root-cause analysisin a complex and interconnect systems. Hands-on experience in AI, particularly Generative AI, is highly preferred. A go-getter who is not overwhelmed by new technology More ❯
issues and risks to clients and team members in a clear and concise manner. Strong problem-solving skills. Analytical thinker who can decompose complex issues into components and perform rootcause analysis. Strong time management skills including the ability to manage multiple projects in parallel. Education & Preferred Qualifications Four (4) year degree in a business or technical field More ❯
Senior Incident/Problem Analysis Manager Onsite: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology … people with a passion for technology Ability to solve challenging technical business problems Self-directed professionals Hunger to continually learn and grow Responsibilities: Present the summary results of incident analysis, along with identifying areas for improvement, on a regular basis, as part of the standard MPSR Support Problem Management processes and activities Conduct problem analysis on all problem … tickets Perform rootcauseanalysis using appropriate analysis techniques to identify the underlying cause of the problem, its overall impact, and solutions for eliminating this cause in the future Update every problem ticket with information about the rootcause of the problem Update the KEDB with known errors, work arounds, and solutions More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
governance and execution of incident and problem management processes, ensuring they align with organisational goals and industry best practices. You'll be responsible for driving service improvements through effective rootcauseanalysis and corrective actions, while managing a team of internal staff and external partners. Your leadership will foster a high-performance culture focused on operational excellence … IT service delivery, specialising in incident and problem management In-depth knowledge of ITIL, with hands-on experience in incident, problem, and service processes Strong analytical skills, focused on RootCauseAnalysis and implementing corrective actions Clear communicator, adept at engaging both technical and non-technical audiences Proactive in process improvement, streamlining incident and problem management workflows … Service Management: Proficient with tools like ServiceNow to track and resolve incidents and problems. Vendor Coordination: Experienced in managing outsourced IT partners to ensure high-quality service under pressure. RootCauseAnalysis: Skilled in identifying and addressing underlying issues through RCAs. ITIL 4 Practitioner in Incident & Problem Management. What you need to do now If you're More ❯
Test Management • Oversee the execution of tests, including identifying defects and reporting results to ensure NETOPS systems meet Army functional/non-functional requirements. • Review test reports and lead rootcauseanalysis and corrective action for issues found during testing, ensuring defects are properly identified, documented, and addressed Process Improvement • Identify and maintain relevant metrics for assessing … software test planning and execution, including test design, test case development covering both functional and non-functional requirements • Strong analytical and problem-solving skills, with the ability to lead rootcauseanalysis and corrective action. • Excellent communication and collaboration skills, with the ability to work closely with Army stakeholders, test teams, and other team members. • Travel Expectation More ❯
independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), rootcauseanalysis of issues and opportunities affecting the business. Key job responsibilities 1. Develop strategies for continuous improvement in process and customer quality. 2. Strengthen the existing … drive Kaizen events and work on new automation/solution building projects 4. Able to drill into large amounts of data and extract meaningful business metrics. 5. Perform data analysis on trends observed and recommend solutions to the product and Business teams 6. Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and … objectives by driving consensus and building trust 7. Demonstrates the ability to dive deep into a problem, perform rootcause and corrective actions to avoid defect reoccurrence. 8. Establishes key reports for functional area 9. Able to write strong, well-structured and detail-oriented documents in a clear, concise and audience-specific format The ideal candidate is/ More ❯
and Risk Director, you will handle a wide range of tasks including data reviews, chargeable project work, investigating errors and omissions, reviewing calculation issues, managing change through support teams, rootcauseanalysis, change management, and client reporting and interaction. As a leader in the marketplace, WTW offers excellent opportunities for experienced pensions administrators. We offer a competitive … opportunities for chargeable activities. Address individual member-related errors and complete rectification activities. Draft client notifications and project estimate reports. Perform chargeable tasks, including calculation automation, pension rectification, data analysis, letter review, and strategic change. Create change requests to improve processes and introduce automation, supporting testing and system error investigations. Provide rootcauseanalysis to help … ensure quality and completeness. Coach on errors and hold feedback sessions. Produce test packs for automation and sign-off calculations for DB and DC members. Assist in data quality analysis during due diligence exercises. Manage data cleaning and large mailing projects. Scope costs for non-regular projects and monitor budgets. Provide professional, client-focused service to promote the WTW More ❯
support the testing, troubleshooting, and maintenance of electronic subsystem installations in military systems. This role involves resolving complex system failures, developing preventive maintenance programs, training junior technicians, and conducting rootcauseanalysis in collaboration with engineering teams. The selected candidate will also oversee the calibration and maintenance of support equipment across field sites.This position is onsite at … Ground, MD. Key Responsibilities Troubleshoot and repair electronic systems Perform software updates and system modifications Install, modify, wire, fabricate, and maintain electronic systems Identify and resolve systemic failures through rootcauseanalysis Develop and manage a structured training program for junior technicians Ensure support equipment (test measurement and diagnostic equipment, etc.) is regularly calibrated and maintained across More ❯
production ramp-up of our SPAD IC products. The ideal candidate will have a proven track record in product engineering and test development, including experience with ATE platforms, yield analysis, production support, and qualification processes, especially within automotive-grade environments. While a deep understanding of SPAD or optoelectronic device behavior is preferred, the emphasis of this role is on … and Support: Develop, validate, and maintain ATE test programs for SPAD ICs. Optimize test coverage, throughput, and yield performance. Support test program bring-up and production correlation activities. Yield Analysis Improvement: Analyze production test data to drive yield improvements. Investigate low-yield lots, identify root causes, and implement corrective actions. Work with fab, assembly, and test partners to … execution of qualification plans in compliance with AEC-Q100, ISO26262, and customer-specific requirements. Collaborate with reliability engineers and test teams to implement qualification hardware and test flows. Failure Analysis Debug: Perform bench-level and ATE-based debug of production and qualification failures. Guide rootcauseanalysis efforts and implement solutions to improve product robustness. Cross More ❯
Engineer (QE) will act as the functional group nonconforming material report/material review board owners and drive the resolution of Nonconformance Reports (NCR). QE will facilitate the RootCause Corrective Action (RCCA) and Continuous Improvement (CI) processes for the functional areas based on internal audits and data-indicated problem areas. Support customer needs in functional areas … operators, quality inspectors, manufacturing, aviation, and engineering personnel to proactively ensure quality product that meet and/or exceed customer expectations. ESSENTIAL FUNCTIONS Supports all Quality Management data, reports, analysis, etc. as directed by the Quality Manager. Ability to analyze and resolve design, manufacturing, and process issues varying from basic to very complex and technically challenging. Manages Material Review … Boards to include disposition of non-conforming material, investigate/identify product containment, identify rootcause and ensure corrective action is taken to prevent recurrence. Makes final MRB decision on product acceptability. Develops, modifies, applies, and maintains quality evaluation and control and protocols for processing materials into partially finished or finished materials product. Devises/implements methods and More ❯
job responsibilities The position will work closely with Central ACES teams to develop platform and tools and analyze data to support PD initiatives, dig deep into data to determine rootcause of defects, build and maintain decision support process to track defects and correct them in real time. Proposed Responsibilities of BIE Support will be: - Monitoring health of … DWP jobs, infrastructure and platform - maintaining 100% availability and scaling - Performing rootcauseanalysis and resolving Trouble Tickets. - Enhancements to the existing solutions independently (with minimal guidance from BIE team) - Gradual ownership of medium complexity solutions from the roadmap initiatives Fulfillment of data requirements of the central ACES team, Using Analytical tools to drive solutions to business … and maintaining scalable solutions to enable the growth our FC Operations. BASIC QUALIFICATIONS - 1+ years of data analytics or automation experience - 1+ years of capacity planning, operations planning, business analysis or similar experience - Bachelor's degree - Knowledge of data pipelining and extraction using SQL - Knowledge of SQL and Excel at a moderate or advanced level - Experience with data mining More ❯
/bug fix. Previous experience working on either Java, C++ or Python as programming languages, ideally with some experience in scripting/coding. Responsibility for the sites ITIL systems. Analysis of systems within the business to provide a continuous growth including a concentration on RootCauseAnalysis and performance of machines. Work in collaboration with the … within consumer goods within a fast-paced environment, however this is advantageous and not a mandatory requirement. Good communication and organisational skills. Ability to speak English fluently. Strong data analysis skills. Continuous improvement of existing processes with the ability to implement new strategies. 2+ years' experience within a software engineering role or similar. If you have any specific requirements More ❯
Firewalls, VPN appliances Use network diagnostic tools as per product requirements Ensure the reliability, availability and performance of network infrastructure & network-related application Actively participate in incident response and root-causeanalysis, support a blameless post-mortems culture Document root-causeanalysis and offer solutions to prevent future client network outages Commission and decommission … of one or more of the following languages: Ansible, Python, Ability to automate menial tasks Understanding of diagram drawing tools such as Visio, Lucid Charts, Gliffy Able to document causeanalysis and offer solutions to prevent future client network outages Excellent oral and written communication skills Preferred Education, Experience, & Skills Bachelor's Degree and 6+ years' work experience More ❯
learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Monitor and analyse security events within the SOC, ensuring timely detection and response. Perform threat analysis, vulnerability assessments, and implement mitigation strategies. Develop and refine incident response playbooks and procedures. Conduct rootcauseanalysis (RCA) for high-priority incidents to prevent recurrence. … Have: Minimum of two years' experience in a SOC or managed security environment. Strong knowledge of network security (firewalls, IDS/IPS, VPNs). Proficiency in incident response, threat analysis, and vulnerability management. Experience working with SIEM tools for monitoring and event analysis. Understanding of malware analysis, forensic investigations, and endpoint security. Strong analytical and problem-solving skills. More ❯
defined requirements are followed and documented • Apply evaluation and testing procedures to data • Maintain control records and generate appropriate reports for internal/external use • Identify defects and apply rootcauseanalysis • Identify and recommend applicable solutions to data defects • Clear and concise communication with supervisors for reporting findings • Request resources and collaborating on quality improvement initiatives … equivalent and 10+ years of experience in lieu of degree Familiarity with Corrective and Preventive Action (CAPA) systems/methods Thorough knowledge of Industry QC Standards Proficient in Data Analysis and quantitative analysis methods Strong communication and interpersonal skills Attention to Detail, initiative in problem-solving, ability to lead quality teams Knowledge, skills, and abilities to command Geographic … Information Science and Technology software, spatial analysis tools, and geospatial data management systems. Basic programming skills in Python and/or SQL. Experience in a GIS-related field and potentially a certification like GISP (Geographic Information Systems Professional) and/or Professional Certification in Quality Control (i.e. Certified Quality Engineer -CQE- from the American Society for Quality -ASQ) and More ❯
in Mechanical Engineering or closely related degree with a Mid Level to Advance applicable Mechanical Design work experience Experience with concept and detail design principles Gas turbine design and analysis experience Experience using Finite Element Analysis (ANSYS) software to perform detailed modal and structural analysis Experience with reviewing and checking engineering drawings Nice to Haves: Master's … related CAD system) Design experience with compressor and/or combustion section Practical manufacturing and producibility knowledge including welding and brazing ANSYS Experience in the design and/or analysis of gas turbine components, gas turbine operation and application, materials and processes, manufacturing methods and test procedures Experience with detailed cross-section stack-ups Experience with life prediction methods … that values strong work culture, best-in-class and diversity. The successful candidate is expected to be a technical generalist able to develop solutions to complex problems using mechanical analysis of rotating and static turbine hardware in addition to being ingenious, creative and applying new concepts. A strong background in gas turbine design fundamentals and secondary cooling flow systems More ❯
testing capabilities. The primary responsibility of the test engineer in this position is to perform the following: Daily provide automated & manual test engineering support (troubleshooting complex operational issues, performing rootcauseanalysis, working with RF/Wireless devices and management platforms) to a mission critical GOV/DOD Customers. Automate the integration testing of hardware and software … and testing automation scripts in the GUI layer and the API (Service) layers of the Test Pyramid for web applications and desktop applications. troubleshooting complex system-related issues, performing rootcauseanalysis, and correcting issues. experience of formal testing of systems is required. scripting and test automation experience using C#, Selenium, bash, Python, Python test frameworks, Tera More ❯
and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team's primary role is to identify rootcause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer … Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals. • RootCauseAnalysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions … track record of delivering cross-functional initiatives. • Advanced data analytics skills, including proficiency in SQL and working with large datasets. • Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics. • Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively. Preferred Qualifications • Master's degree or MBA in Business, Finance, Operations, or a related More ❯