performance of Azure Data Factory pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting rootcauseanalysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data transformations and analytics. You will … skills in writing, troubleshooting, and optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for rootcauseanalysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. What we offer you: At More ❯
the technical escalation point for complex or high-priority support issues within the UK. Troubleshoot and resolve client issues across InvestorFlow's Pulse, Portfolio, and Pipe product lines. Conduct rootcauseanalysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). … experience Salesforce Administrator Certification (required). Proven experience in a client-facing technical support role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and rootcauseanalysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a More ❯
are flowed down internally and to suppliers. Ensure compliance with contract program, quality, organizational, and industry alert requirements. Provide oversight in discrepancy review and failure investigations, as well as cause and corrective action determinations. Analyze and interpret trends and execute improvements on key metrics. Perform RootCause and Corrective Action (RCCA) analysis, and Problem Solving activities … sufficient Quality oversight on key Development and Sustainment captures and programs. Familiar with concepts like Cost of Quality, FMEA and similar measures designed to help drive improvement. Performs statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications Basic Qualifications: Bachelor's degree in a related … of relevant experience; and 13 years of relevant experience in lieu of degree will be considered as well. Experience with software and system processes, verification & validation, test & evaluation, reliability, rootcauseanalysis, defect analysis, control of nonconforming material, product sell off, shipping and product support as they apply to quality. U.S. citizenship Ability to obtain and More ❯
our cards products on the Next Generation Consumer Banking platform. Your responsibilities include recommending and building controls to ensure the effectiveness of the fraud strategy, analyzing fraud data, conducting rootcauseanalysis on fraud cases, and communicating key updates to stakeholders through regular risk and control forums. To succeed in this role, you should have experience with More ❯
and procedures to support consistent quality across all products and services. Perform audits and inspections to evaluate compliance with established standards, including ISO, CMMI, and other applicable frameworks. Conduct rootcauseanalysis for quality issues and implement corrective and preventive actions (CAPAs). Monitor processes, outputs, and systems to identify areas for improvement and collaborate with teams … conducting integration, system, and performance testing. Familiarity with test planning, test execution, and troubleshooting across product lifecycles. Demonstrated ability to analyze failure trends and post-delivery feedback to identify root causes and recommend corrective actions. Effective communication skills for collaboration with internal technical teams and clients. Preferred Qualifications Advanced knowledge of quality management standards (e.g., ISO 9001, Six Sigma … CMMI). Experience with test automation frameworks and tools. Proficiency in data analysis techniques for identifying process or product deviations and performance issues. Familiarity with requirements analysis, software testing, and validation methodologies. Prior experience in leading QA initiatives or managing quality projects. Strong background in technical documentation and process improvement. Ability to influence solution design and testing strategies More ❯
and procedures to support consistent quality across all products and services. Perform audits and inspections to evaluate compliance with established standards, including ISO, CMMI, and other applicable frameworks. Conduct rootcauseanalysis for quality issues and implement corrective and preventive actions (CAPAs). Monitor processes, outputs, and systems to identify areas for improvement and collaborate with teams … conducting integration, system, and performance testing. Familiarity with test planning, test execution, and troubleshooting across product lifecycles. Demonstrated ability to analyze failure trends and post-delivery feedback to identify root causes and recommend corrective actions. Effective communication skills for collaboration with internal technical teams and clients. Preferred Qualifications Advanced knowledge of quality management standards (e.g., ISO 9001, Six Sigma … CMMI). Experience with test automation frameworks and tools. Proficiency in data analysis techniques for identifying process or product deviations and performance issues. Familiarity with requirements analysis, software testing, and validation methodologies. Prior experience in leading QA initiatives or managing quality projects. Strong background in technical documentation and process improvement. Ability to influence solution design and testing strategies More ❯
programs. The qualified candidate will lead the service & maintenance initiatives to deliver solutions and prevent reoccurrences. A successful candidate will need to demonstrate problem solving skills, concise communication, accurate rootcauseanalysis and persistence to identify and resolve reported issues afield. Their technical expertise will lead the customer service and maintenance team and manage those resources and … their execution to KPI's. Responsibilities: • Manage the Help Desk Staff and Cases. • Develop Subject Matter Expertise on complex systems to determine rootcause on failures afield. • Maintain Gitlab repository of Open Help Desk Cases. • Develop Technical Service Bulletins and communications for fielded systems and customers. • Evolve preventative maintenance plans as necessary to prevent failures afield. • Strong communication More ❯
Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter . … Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted. The Undersea Technology Analysis Portfolio (UTAP), within the Sea, Land, & Air Division in SPA, conducts rigorous and objective analyses to enable the Navy and other DoD organizations to make decisions, plans, and strategies to deliver emerging undersea technologies … Assessing the operational utility and technical feasibility of new technologies Execution of acquisition and technology development programs, including developing plans and roadmaps to mature, deliver, and sustain new technologies Analysis of vulnerabilities and threats to undersea platforms and systems Quantitative analysis and modeling of undersea forces and their missions SPA has a need for a passionate and dedicated More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Contingency
insights in a change/transformation environment and presenting to stakeholders. As a Project Manager, your primary responsibilities will include: Supporting the Integrated Project Team with the generation and analysis Project data, and by performing analysis such as critical path, schedule risk analysis and Earned Value variance rootcause analysis. Liaising with other internal areas. … Presenting data and insight analytics to stakeholders. Supporting Senior Project Managers on the project. Ensuring contractual and programme baseline control management is adopted. Monthly collation and analysis of finance data such as schedule derived Estimates To Complete. Breakdown Structures to ensure effective cost and schedule reporting. Support to the Programme Risk & Opportunity Management Process with risk identification, documentation, and … risk analysis, including the tracking of mitigation and capture plans within the IMS as required. To be successful as a Project Manager, you will need to meet the following criteria: Strong MS Excel skills, using pivot tables and V-Lookups. Have experience with programme management and delivery. Able to gather, analyse and present data and insights. Experience in IT More ❯
fast-paced environment. Key Responsibilities Develop and validate electromagnetic test system requirements Design integrated hardware/software architectures for RF and antenna systems Conduct simulations, trade studies, and performance analysis to optimize system design Plan, define, and execute tests to verify customer system requirements Troubleshoot technical anomalies and support rootcauseanalysis Independently operate specialized test More ❯
environment, We are driven by mission-critical and innovative work that directly contributes to protecting our nation's and strategic partners' most vital infrastructure. Our teams lead advanced vulnerability analysis and develop tailored cyber solutions to meet the demands of a rapidly evolving mission space. With offices in Northern Virginia, Melbourne, Florida, Tel Aviv, Israel, and other strategic locations … reverse engineering of Windows binaries (both legitimate and malicious) to understand system behavior, exploits, or undocumented APIs. Conduct vulnerability research and proof-of-concept exploit development. Analyze crash dumps, rootcause bugs, and provide kernel-level debugging and troubleshooting support. Collaborate with cybersecurity researchers, analysts, and software engineers to support security-focused development efforts. Document findings, architecture, and … x64dbg, WinDbg, and Hex-Rays. In-depth understanding of Windows internals (e.g., kernel-mode drivers, memory management, system calls, PE file format). Experience with kernel-mode debugging and rootcause analysis. Familiarity with secure coding practices and low-level exploit mitigation techniques (e.g., PatchGuard, CFG, DEP/ASLR). Strong understanding of malware behavior and techniques (if More ❯
contributing the improvement of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and RootCauseAnalysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I … Deliver an outstanding customer experience within established service level agreements (SLAs) to all clients, including our largest Enterprise partners. Lead customer calls effectively, escalating issues appropriately when necessary. Identify root causes and provide clear solutions for customer problems using logs, system tools, and debugging methods. Expand product knowledge and technical skills through self-directed learning and embed program participation. … Contribute to client-facing Knowledge Base articles and internal documentation to fill knowledge gaps and provide clarity for recurring issues. Write client-facing RootCause Analyses (RCAs) for incident resolution. Alloy operates on a 24/7 model. Ability to work a fixed shift that aligns to the hours of 9:00 AM to 6:00 PM UK More ❯
required). Strong proficiency in Python, SQL, PySpark, and Java. At least 5 years of hands-on experience in pipeline engineering or data engineering roles. Demonstrated ability to perform rootcauseanalysis and resolve production issues. Proven success working in agile teams to deliver results. A Bachelor's degree in Computer Science, Engineering, or a related field. More ❯
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities As a Test Engineer with AMERICAN SYSTEMS you will have the opportunity to do the following: Work with DoD Civilians, USN Fleet Subject Matter Experts (SMEs … BS/BA Minimum 4+ years of software and hardware testing experience. Experience in Acceptance Testing. Experience working in an Agile Development environment. Excellent analytical, debugging, problem-solving and root-causeanalysis skill. Experience designing functional and non-functional test cases that verify requirements and validate functionality. Experience detecting, reporting, and tracking defects. Experienced in test result More ❯
independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations. Problems faced are difficult but typically complex. May require detailed information gathering, analysis, and investigation to understand problems. Regularly employs creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. May influence other technical staff through … include: Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.) Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. Routing Service Requests to the appropriate organization required for incident resolution. Performs rootcause analyses. Depending on RootCause escalates to More ❯
independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations. Problems faced are difficult but typically complex. May require detailed information gathering, analysis, and investigation to understand problems. Regularly employs creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. May influence other technical staff through … include: Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.) Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. Routing Service Requests to the appropriate organization required for incident resolution. Performs rootcause analyses. Depending on RootCause escalates to More ❯
and objectives, while complying with the network architecture and design standards Produce SDLC project artifacts such as requirements, design documents, diagrams, and other required documentation Troubleshoot network incidents, providing rootcauseanalysis and documenting information in tickets and knowledge repositories; support network traffic analysis and bandwidth optimization efforts Coordinate system maintenance, monitoring, and installation of multiple … knowledge of routing protocols (e.g., BGP, EIGRP, OSPF) and network protocols (e.g., TCP/IP, GRE, IPSEC, and VRF) Preferred Qualifications: PMP One of the following certifications: Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), Certified Data Management Pr5ofessional (CDMP), Six Sigma Certification, ITIL4 Clearance Requirements: Must have a current/active Secret clearance with the ability More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
UKRI
and implementing new ones in a consistent and agile manner. To drive the improvement in data integrity, reporting and overall Commercial Intelligence across the procurement lifecycle, to enable improved analysis, decision making, and forecasting. Provision of centrally-based analysis and project/change management expertise To support data integrity, systems and reporting requirements for the whole Commercial team … available (whilst continuously exploring new sources) About you Demonstrable experience of managing and leading direct teams and/or project teams effectively;(S&I) Familiar with process modelling, gap analysis, impact/benefit analysis; (S) Proven record in improving data integrity for commercial intelligence with teams (S&I). Working knowledge of Procurement Regulations, Procurement & Contract Law and … S&I) Significant experience of working within a Commercial function role providing analytics and intelligence support and leadership within a highly technical organisation;(S&I) Demonstrable ability to undertake analysis and present in a digestible format for a range of audiences. (S) Experience of procurement risk identification, management and mitigation within system and analtytical environment (S) RootcauseMore ❯
system uptime: Monitor and maintain the availability and reliability of critical systems and services, meeting all uptime SLAs (Service Level Agreements). Incident management: Quickly respond to incidents, investigate root causes, and ensure effective postmortems and continuous improvement processes are in place. Failure detection and response: Proactively identify potential failures or performance bottlenecks before they impact users, and respond … latency, request rates) to measure system health and performance. Incident Response Incident resolution: Work quickly to resolve incidents, minimize downtime, and restore service as fast as possible. Post-incident analysis: After resolving incidents, perform rootcauseanalysis (RCS), including a post-incident review, and document findings to prevent similar issues in the future. Automation and Efficiency More ❯
Contributes to work item development (especially testing criteria) • Troubleshoots failed automated tests • Supports feature and validation testing across multiple domains • Learns and utilizes project technologies for in depth error rootcauseanalysis (e.g. RMQ) Qualifications and Skills Required knowledge and years of experience Must have at least six (6) years of experience in cybersecurity and engineering. Education More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
in mind and is testable. You'll also: Take responsibility for writing, implementing, and maintaining high-quality and robust API tests, designing and developing frameworks from scratch. Undertake requirement analysis and validation, transforming business requirements into different layers of testing with appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example mapping, writing scenarios, reviews) to act as …/Reqnroll, Cucumber). Knowledge of Mocking Mechanisms with exposure to Wiremock, Interceptor Pattern, or equivalent tools. Experience in building and designing test frameworks. Good experience in defect management, rootcauseanalysis, triage, and reporting. Excellent communication skills for presenting complex technical information clearly. Experience with Git-based source control tools and working in an agile environment. More ❯
ensuring smooth IT operations and exceptional service. Key Responsibilities: Deliver telephone, remote, and onsite IT support within agreed SLAs. Diagnose and resolve hardware, software, cloud, and networking issues. Perform rootcauseanalysis via system and event logs. Install and configure Servers, network hardware, and software systems. Liaise with third-party providers for escalated technical issues. Essential Skills More ❯
ensuring smooth IT operations and exceptional service. Key Responsibilities: Deliver telephone, remote, and onsite IT support within agreed SLAs. Diagnose and resolve hardware, software, cloud, and networking issues. Perform rootcauseanalysis via system and event logs. Install and configure servers, network hardware, and software systems. Liaise with third-party providers for escalated technical issues. Essential Skills More ❯
the forefront of safeguarding Industrial Control Systems and SCADA networks from evolving cyber threats.Key Responsibilities: Monitor and assess OT cybersecurity systems, ensuring effective threat detection and response. Conduct threat analysis and vulnerability assessments to support incident response activities. Develop and implement incident response plans tailored to OT environments. Support vulnerability management initiatives and penetration testing exercises. Contribute to policy … and incident response. Knowledge of security frameworks and regulations including NIST, IEC, NIS Directive, and Cyber Kill Chain. Analytical mindset with the ability to manage complex investigations and deliver rootcause analysis. Effective communicator with proven ability to influence and collaborate across functions. Comfortable working autonomously and leading small projects. Desirable: Background in cyber investigations or law enforcement More ❯
are not limited to: Manage and troubleshoot server operating systems, infrastructure software, and hardware Administer the day-to-day integrity, availability, and security of systems and applications Execute capacity analysis, monitor performance, and maintain the security posture of infrastructure systems Create and maintain SOPs, maintenance guides, and knowledge base articles Perform maintenance upgrades to maintain operational and security posture … Group Policy Objects (GPOs) Manage patching for servers and workstations, including OS and application updates (e.g., Microsoft 365, Adobe, Java) Test and troubleshoot system images Support problem management, including rootcauseanalysis for patching and vulnerabilities Provide support for Microsoft Endpoint Configuration Manager Support End User Devices and servers for backup and restoration in collaboration with DHA More ❯