Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct rootcause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Stott & May Professional Search Limited
with bank policies, including audit trails and rollback procedures. - Support audits with relevant deployment evidence. Continuous Improvement: - Promote DevOps best practices and streamline release processes. - Monitor metrics and perform rootcause analysis. Essential Skills & Experience: - Experience in Salesforce release management in regulated environments. - Knowledge of Agile, DevOps, and ITIL frameworks. - Proficient with Salesforce deployment tools (GitHub, Copado, Gearset More ❯
with bank policies, including audit trails and rollback procedures. - Support audits with relevant deployment evidence. Continuous Improvement: - Promote DevOps best practices and streamline release processes. - Monitor metrics and perform rootcause analysis. Essential Skills & Experience: - Experience in Salesforce release management in regulated environments. - Knowledge of Agile, DevOps, and ITIL frameworks. - Proficient with Salesforce deployment tools (GitHub, Copado, Gearset More ❯
with bank policies, including audit trails and rollback procedures. - Support audits with relevant deployment evidence. Continuous Improvement: - Promote DevOps best practices and streamline release processes. - Monitor metrics and perform rootcause analysis. Essential Skills & Experience: - Experience in Salesforce release management in regulated environments. - Knowledge of Agile, DevOps, and ITIL frameworks. - Proficient with Salesforce deployment tools (GitHub, Copado, Gearset More ❯
functional teams to gather requirements, define project scopes, and deliver storage solutions aligned with business objectives. • Provide technical expertise and support for storage-related issues, including incident resolution and rootcause analysis. • Develop and maintain documentation, including system configurations, procedures, and operational guidelines. • Implement and enforce data management policies, ensuring compliance with regulatory requirements and internal standards. • Stay More ❯
Apply DISA STIG compliance controls to secure systems. Responsible for daily system monitoring, security, server health, resources and log management of Linux and Windows Server systems. Troubleshooting and performing rootcause analysis. This includes troubleshooting all issues with system configurations, backups, files systems, and user access. Support Linux platforms hosting applications, operations and sustainment systems, and ACAS and More ❯
code and design decisions. Collaboration and Support Attend meetings, create presentations, and present technical information. Collaborate across teams on integration and shared tasks. Participate in technical deep dives and rootcause analysis. Provide tech support at off-site customer locations. Support and participate in peer reviews. Administrative and Professional Development Log work hours daily and submit timecard weekly. More ❯
and Control Documents, and other relevant technical documents to identify technical and programmatic shortfalls and deficiencies and recommend alternatives and trade-offs. Conduct and support extensive engineering investigations including rootcause analysis. Actively participate in program reviews, design reviews, technical exchange meetings, and other meetings Requirements Knowledge and Skills Minimum of 10 years of engineering and technical experience More ❯
and Control Documents, and other relevant technical documents to identify technical and programmatic shortfalls and deficiencies and recommend alternatives and trade-offs. Conduct and support extensive engineering investigations including rootcause analysis. Actively participate in program reviews, design reviews, technical exchange meetings, and other meetings Requirements Knowledge and Skills Minimum of 10 years of engineering and technical experience More ❯
the business. Developing analytical datasets to support insights into customer behaviour, operational efficiency and key performance metrics. Triaging and resolving data-related incidents, supporting users with timely responses and rootcause analysis. Following agreed architectural standards and contributing to their continuous improvement. What do I need? Proficiency in Azure and its data related services. Strong SQL and PySpark More ❯
functional teams to gather requirements, define project scopes, and deliver storage solutions aligned with business objectives. Provide technical expertise and support for storage-related issues, including incident resolution and rootcause analysis. Develop and maintain documentation, including system configurations, procedures, and operational guidelines. Implement and enforce data management policies, ensuring compliance with regulatory requirements and internal standards. Stay More ❯
maintenance of support documentation, diagrams, and knowledge bases for platform components. Observability & Troubleshooting Ensure observability is embedded across all layers of the infrastructure stack, enabling proactive alerting, monitoring, and rootcause analysis. Evaluate and implement tooling to enhance visibility, debugging, and response times for platform services. Collaborate with teams to ensure logs, metrics, and traces are appropriately captured More ❯
Lead the deployment and operation of AWS Elastic Compute Cloud (EC2) in regions with specialized security needs - Report on the health of these services at an executive level - Drive rootcause analyses, and coach others on doing them, in collaboration with software development teams, as well as leading local development to improve operational performance - Drive continual improvement in More ❯
Jira Service Desk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and rootcause analysis. Able to move and set up hardware and peripherals around the office. Excellent communication and time management skills. Experience managing service vendors. Nice to haves: Experience More ❯
focused on end-user device deployment and management. Strong knowledge of Windows operating system, Cisco voice and video solutions, and common business applications. Experience investigating system failures and performing rootcause analysis. Familiarity with IT security best practices for end-user devices. Excellent problem-solving and communication skills. Ability to work in a fast-paced environment and manage More ❯
expertise and offering guidance to colleagues on your project team. Delivering host- and network-based incident response investigations: including triage, system recovery, technical evidence collection, forensics, log, malware and rootcause analyses. Developing and sharing domain expertise: we will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs. More ❯
Multiple Interim Data Governance & Data Analysis Positions – Major Banking Client We are currently recruiting on behalf of a prominent banking client for several Interim Data Governance & Data Analysis roles at varying corporate levels. These positions are central to a high-impact Data Transformation Programme within the organisation’s Data Office. This is an exciting opportunity for data professionals … region by contributing to the strategic development and execution of the organisation’s EMEA Data Strategy . The Ideal Candidate The ideal candidate will bring strong expertise in Data Analysis combined with a working knowledge of: Data Governance principles Data Migration Cloud Transformations Operational Risk management practices This unique blend of skills will enable the successful candidate to provide … both analytical depth and governance oversight, supporting the delivery of a robust and compliant data environment. Key Responsibilities Conduct in-depth data analysis to support governance, quality, and risk assessment across Risk and Finance data assets. Manage data definitions, metadata, and lineage for high-priority data use cases, ensuring consistency and transparency. Collaborate with stakeholders to align business needs More ❯
Multiple Interim Data Governance & Data Analysis Positions – Major Banking Client We are currently recruiting on behalf of a prominent banking client for several Interim Data Governance & Data Analysis roles at varying corporate levels. These positions are central to a high-impact Data Transformation Programme within the organisation’s Data Office. This is an exciting opportunity for data professionals … region by contributing to the strategic development and execution of the organisation’s EMEA Data Strategy . The Ideal Candidate The ideal candidate will bring strong expertise in Data Analysis combined with a working knowledge of: Data Governance principles Data Migration Cloud Transformations Operational Risk management practices This unique blend of skills will enable the successful candidate to provide … both analytical depth and governance oversight, supporting the delivery of a robust and compliant data environment. Key Responsibilities Conduct in-depth data analysis to support governance, quality, and risk assessment across Risk and Finance data assets. Manage data definitions, metadata, and lineage for high-priority data use cases, ensuring consistency and transparency. Collaborate with stakeholders to align business needs More ❯
Multiple Interim Data Governance & Data Analysis Positions – Major Banking Client We are currently recruiting on behalf of a prominent banking client for several Interim Data Governance & Data Analysis roles at varying corporate levels. These positions are central to a high-impact Data Transformation Programme within the organisation’s Risk and Finance domains. This is an exciting opportunity for … EMEA region by contributing to the strategic development and execution of the organisation’s EMEA Data Strategy. The Ideal Candidate The ideal candidate will bring strong expertise in Data Analysis combined with a working knowledge of: Data Governance principles BCBS239 regulatory frameworks ECB onboarding processes Operational Risk management practices This unique blend of skills will enable the successful candidate … to provide both analytical depth and governance oversight, supporting the delivery of a robust and compliant data environment. Key Responsibilities Conduct in-depth data analysis to support governance, quality, and risk assessment across Risk and Finance data assets. Lead the implementation of data governance initiatives aligned with BCBS239 and enterprise-wide standards. Manage data definitions, metadata, and lineage for More ❯
Be a focal point for process improvement ideas within your operational area to maximise the day-to-day efficiency of warehouse processes, using process improvement techniques where appropriate Perform rootcauseanalysis when non-conformance occurs and work with the operations to put preventative measures in place Projects & Technology Become a subject matter expert for your operational … within your operational area Build a close relationship with the Data and BI team within the Technology Department, helping to document the current data points we have for process analysis and being instrumental in identifying new ones. Support in delivering project milestones and documentation Support in testing new software and processes Required Skills Project Improvement and change management or … and lead by example Ability to document problems, processes, solutions, project documents and business cases to help stakeholders make good decisions. Confident with extracting and analysing data to perform rootcauseanalysis with the ability to identify corrective action Beneficial Skills Experience of working in a manufacturing or distribution environment. Experience of delivering change using WMS/ More ❯
CH5, Puddington, Cheshire West and Chester, Cheshire, United Kingdom
NR Associates Ltd
Be a focal point for process improvement ideas within your operational area to maximise the day-to-day efficiency of warehouse processes, using process improvement techniques where appropriate Perform rootcauseanalysis when non-conformance occurs and work with the operations to put preventative measures in place Projects & Technology Become a subject matter expert for your operational … within your operational area Build a close relationship with the Data and BI team within the Technology Department, helping to document the current data points we have for process analysis and being instrumental in identifying new ones. Support in delivering project milestones and documentation Support in testing new software and processes Required Skills Project Improvement and change management or … and lead by example Ability to document problems, processes, solutions, project documents and business cases to help stakeholders make good decisions. Confident with extracting and analysing data to perform rootcauseanalysis with the ability to identify corrective action Beneficial Skills Experience of working in a manufacturing or distribution environment. Experience of delivering change using WMS/ More ❯
European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of rootcauseanalysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of … products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Rootcauseanalysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Salary for this role will be in the More ❯
European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of rootcauseanalysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of … products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Rootcauseanalysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Salary for this role will be in the More ❯
for revenue generation. If you have a knack for collaboration and a passion for problem-solving, we want to hear from you! Key Skills Required: Strong expertise in business analysis and requirements gathering Experienced in Financial Service is essential Experience with process optimisation and functional/technical specifications Ability to conduct gap analysis and rootcauseanalysis Proven track record in stakeholder collaboration and user acceptance testing Excellent documentation and data communication skills Background in Software - C# and SQL - Not hands on Coding but familiarity if beneficial. What You'll Do: Collaborate with stakeholders to understand business needs and objectives. analyse and document business processes, workflows, and systems. Translate business requirements into detailed functional … and technical specifications. Work closely with developers and project managers to ensure solutions meet business expectations. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Lead More ❯
for revenue generation. If you have a knack for collaboration and a passion for problem-solving, we want to hear from you! Key Skills Required: Strong expertise in business analysis and requirements gathering Experienced in Financial Service is essential Experience with process optimisation and functional/technical specifications Ability to conduct gap analysis and rootcauseanalysis Proven track record in stakeholder collaboration and user acceptance testing Excellent documentation and data communication skills Background in Software - C# and SQL - Not hands on Coding but familiarity if beneficial. What You'll Do: Collaborate with stakeholders to understand business needs and objectives. analyse and document business processes, workflows, and systems. Translate business requirements into detailed functional … and technical specifications. Work closely with developers and project managers to ensure solutions meet business expectations. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Lead More ❯