issues to contribute to continuous improvement initiatives. Chairing and coordinating the Consumer Duty Working Group Complaints Oversight & Resolution: Lead the end-to-end handling of client complaints, including investigation, rootcauseanalysis, and resolution Ensure all complaints are handled in line with DISP rules and reflect the spirit of the Consumer Duty Identify complaint themes and emerging More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
toolchain problems, infrastructure bottlenecks, or system-level failures. Proven track record of prioritizing tool issues, isolating bugs with standalone test cases, and working with vendors for quick resolution and root-cause analysis. Background in SoC bring-up and hardware/software co-design methodologies. Exposure to Arm-based architecture, hybrid emulation/simulation workflows and performance modeling. Understanding … of throughput tuning techniques and performance analysis for large-scale emulation systems. In Return: At Arm, we build the foundational compute platforms that power billions of devices worldwide. From smartphones and autonomous vehicles to infrastructure and IoT, our technology shapes the way people interact with the world around them. By joining Arm, you'll work on industry-leading technology More ❯
transition and into steady-state delivery Support solution development, in conjunction with Sales, addressing client-specific Strategic Sourcing and Procurement Operations strategy and structure, program costs, gap/risk analysis and plan to closure Leadership of multiple sub-teams including sourcing, buying, operations, analytics, etc. Successful program implementation and ongoing management, including infrastructure, staffing/resources, documentation and training … regarding sourcing and category management strategy along with execution and savings targets establishment, tracking, calculation, and forecasting Engagement with Project Executive for issues such as for breach, problem resolution, rootcauseanalysis, resource & performance issues, growth demands, etc. Support practice growth through account expansion (i.e., introduction of additional scope areas, emerging technologies, innovations within base scope to More ❯
capabilities to test environments, perform installation checkouts, and resolve defects in collaboration with development teams and service providers. Troubleshoot issues in the CI/CD pipeline and contribute to rootcauseanalysis and resolution efforts. Manage user and role-based access to test environments; ensure accurate mapping of permissions to organizational and workload structures. Collaborate closely with More ❯
IT systems and related technologies. Responsible for maintaining a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform rootcauseanalysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES Responsible for second level More ❯
respond promptly to emergency situations or incidents that may impact AWS services • Serve as primary site responder for emergency events to maintain prompt facility restoration and rack recovery • Perform RootCauseAnalysis for data center facilities issues with the Colocation provider • Constantly explore and recommend improvements to enhance data center safety, security, and availability • Create and maintain More ❯
inspections and research using system/event logs and appropriate tools/software to identify problems, trends and aid in troubleshooting actions. Assist integration managers in problem definition and rootcauseanalysis as needed. Provide timely updates to appropriate team leaders, managers and stakeholders on status of tasks and troubleshooting efforts. Make recommendations to plan, develop and More ❯
highlight successes. Continuously look for reuse, finding opportunities to automate repetitive manual tasks. Participate in Technical Communities to advance shared capabilities. Promote active application custodianship by participating in incident root-causeanalysis to identify and fix issues. Support building a strong team by mentoring emerging engineers to advance their technical skills. Invest to develop your technical and More ❯
in remote locations, functioning as a primary engineering and network troubleshooting resource Resolve UC-related tickets escalated to the engineering team and coordinate resolutions across UC Operations staff Conduct rootcauseanalysis Implement encryption, security protocols, and compliance measures (e.g., NIST, DoD guidelines, STIGs). Configure, deploy, manage, and maintain UC monitoring systems to ensure service availability More ❯
OF RESPONSIBILITIES: Configure Local Area Network Devices to adhere to Defense Health Agency (DHA) standards, to include DHCP, SNMP, VLAN, SSH, IP address assignment, device monitoring and automation. Perform rootcauseanalysis of network-related connectivity issues using system log and packet capture analysis. Design and maintain Network Topology and Accreditation Boundary diagrams of all network infrastructure More ❯
approach to identifying and resolving more complex risks and issues Anticipates and raises highly complex risks and issues to enable them to be mitigated Defines problem statements, and supports rootcauseanalysis for risks and issues Follows set development path for their role/specialism Takes the initiative to develop skills and knowledge by identifying (and agreeing More ❯
configurations. Experience in configuring and maintaining Linux servers, including performance tuning, system monitoring, patch management, and automation of routine tasks. Familiarity with troubleshooting system issues, analysing logs, and performing rootcauseanalysis for outages or performance degradation. Working knowledge of networking concepts (e.g., TCP/IP, DNS, firewalls) in a Linux environment. Experience with security hardening, user More ❯
ensuring strong coordination and prioritisation. Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation. Own QA metrics, perform rootcauseanalysis, and champion continuous improvement in ways of working, processes, and tooling. Proactively support team members through mentoring, coaching, and management to foster their career growth. More ❯
regular security assessments and audits to ensure firewalls are properly configured and functioning. Provide documentation and support for network architecture and firewall configurations. Respond to security incidents and conduct rootcauseanalysis to prevent future occurrences. Maintain up-to-date knowledge of emerging security threats and technologies. Work onsite in a Sensitive Compartmented Information Facility (SCIF) to More ❯
Tan Office, Stowmarket, Suffolk, England, United Kingdom Hybrid / WFH Options
Moneybox
ensuring strong coordination and prioritisation. Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation. Own QA metrics, perform rootcauseanalysis, and champion continuous improvement in ways of working, processes, and tooling. Proactively support team members through mentoring, coaching, and management to foster their career growth. More ❯
procedures. Participates in the identification and evaluation of non-compliant services and assists with the development, implementation, and maintenance of corrective and preventive actions through the use of appropriate root-causeanalysis principles and techniques. Uses SeeSOR QC inspection software to conduct scheduled inspections and to enter inspection results in the SeeSOR database in a timely manner. More ❯
trends and emerging technologies We're excited if you have 5+ years software engineering experience with UI development expertise Advanced C++ skills plus proficiency in Python/JavaScript Strong rootcauseanalysis and technical communication abilities Knowledge of AI applications and experience with generative AI tools Proactive mindset with passion for continuous learning and fast iteration Benefits More ❯
of using an ITSM ticketing system Ability to multitask and prioritise/re-prioritise. Excellent written and verbal communication skills as well as interpersonal skill Excellent problem solving skills Rootcauseanalysis Previous experience of providing training and/or the creation of documentation to support users Awareness of data protection principles e.g. GDPR. A fundamental understanding More ❯
projects with scope and complexity similar to this requirement. Demonstrated experience working in and leading project teams, showing management of team capacity, deliverables, budget, and resources. Assess problems, conduct rootcauseanalysis, and present solutions and recommendations to senior leadership. Analyses team data, metrics, and trends. Demonstrate advanced knowledge in planning, directing, and managing projects/operations More ❯
software applications Perform coding, debugging, testing and troubleshooting Transform business and functional requirements into technical solutions Resolve complex technical problems, meet deadlines and thrive in a team setting Conduct rootcauseanalysis, review code and perform unit testing Clearly and regularly communicate with customers and team Research and implement new development techniques and technologies Write and review More ❯
and release readiness. Drive performance, load, and resilience testing , especially for latency-sensitive, real-time systems. Mentor other SDETs and developers in automation strategy, debugging, and risk mitigation. Own rootcauseanalysis for complex, system-level issues - using telemetry, tracing, and logs. Contribute to documentation of tools, architecture, and best practices that scale across teams. What You More ❯
and highlight specification non-conformances, ensuring that the appropriate immediate action/containment is taken to protect the customer from receiving material which does not meet specification requirements. Support rootcauseanalysis investigations for internal non-conformances. Support continuous improvement teams for quality improvement and waste reduction. Support the QC manager in ensuring standards defined within the More ❯
internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Write procedures - Work a 12 hour shift (rotating 3 and 4 day More ❯
large feature where required. Keeping test artefacts up to date and traceability is maintained e.g., test runs, test statuses and coaching others on how to do this. Contributing to rootcauseanalysis for bug and defects by ensuring bug/defect reports are detailed and contain diagnostic data where appropriate. Involved in the planning & refinement process by More ❯
guidelines for design for manufacturing (DFM) and quality fabrication and assembly outputs. Conduct peer-level and cross-discipline design reviews. Low level firmware development for bring-up and test. Rootcauseanalysis in support of production operations. Work in a fast-paced environment, having to juggle multiple concurrent projects and customers. REQUIRED QUALIFICATIONS 7+ years of professional More ❯