of using an ITSM ticketing system Ability to multitask and prioritise/re-prioritise. Excellent written and verbal communication skills as well as interpersonal skill Excellent problem solving skills Rootcauseanalysis Previous experience of providing training and/or the creation of documentation to support users Awareness of data protection principles e.g. GDPR. A fundamental understanding More ❯
projects with scope and complexity similar to this requirement. Demonstrated experience working in and leading project teams, showing management of team capacity, deliverables, budget, and resources. Assess problems, conduct rootcauseanalysis, and present solutions and recommendations to senior leadership. Analyses team data, metrics, and trends. Demonstrate advanced knowledge in planning, directing, and managing projects/operations More ❯
software applications Perform coding, debugging, testing and troubleshooting Transform business and functional requirements into technical solutions Resolve complex technical problems, meet deadlines and thrive in a team setting Conduct rootcauseanalysis, review code and perform unit testing Clearly and regularly communicate with customers and team Research and implement new development techniques and technologies Write and review More ❯
and release readiness. Drive performance, load, and resilience testing , especially for latency-sensitive, real-time systems. Mentor other SDETs and developers in automation strategy, debugging, and risk mitigation. Own rootcauseanalysis for complex, system-level issues - using telemetry, tracing, and logs. Contribute to documentation of tools, architecture, and best practices that scale across teams. What You More ❯
and highlight specification non-conformances, ensuring that the appropriate immediate action/containment is taken to protect the customer from receiving material which does not meet specification requirements. Support rootcauseanalysis investigations for internal non-conformances. Support continuous improvement teams for quality improvement and waste reduction. Support the QC manager in ensuring standards defined within the More ❯
internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Write procedures - Work a 12 hour shift (rotating 3 and 4 day More ❯
large feature where required. Keeping test artefacts up to date and traceability is maintained e.g., test runs, test statuses and coaching others on how to do this. Contributing to rootcauseanalysis for bug and defects by ensuring bug/defect reports are detailed and contain diagnostic data where appropriate. Involved in the planning & refinement process by More ❯
guidelines for design for manufacturing (DFM) and quality fabrication and assembly outputs. Conduct peer-level and cross-discipline design reviews. Low level firmware development for bring-up and test. Rootcauseanalysis in support of production operations. Work in a fast-paced environment, having to juggle multiple concurrent projects and customers. REQUIRED QUALIFICATIONS 7+ years of professional More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
The Boeing Company
processes, using SAP Data Services. Create and maintain data flows, jobs, and workflows to ensure efficient data processing. Identify, troubleshoot, and resolve defects in existing data integration processes. Perform rootcauseanalysis for data quality issues and implement corrective actions. Manage multiple tasks and priorities effectively in a fast-paced environment. Adapt to changing requirements and project More ❯
and parameters are captured correctly? Have you collaborated with insights/data, engineering and product teams to define and uphold best practices for data collection implementations ? Have you conducted rootcause analyses for data discrepancies, debugging issues within client-side (e.g. web application)code , data transmission layers, or downstream data processing systems Develop and maintain processes, automated and … for data collection implementations Establish and maintain a clear data dictionary or tracking specification to ensure that all stakeholders understand the meaning and structure of events and metadata. Conduct rootcause analyses for data discrepancies, debugging issues within client-side code, data transmission layers, or downstream data processing systems. Requirements: A degree in Computer Science, Information Technology, Data More ❯
documented deployment scripts and procedures. Coordinate restoration actions with internal and external teams. Support outage recovery efforts within defined SLAs. Log all actions in designated systems for audits and rootcause analysis. Drive recovery efforts with feature teams. Troubleshoot and resolve customer or service outages. Update operational procedures and training documentation as necessary. Manage secure work area operations More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
with service standards. Act as the main contact for clients on service-related matters. Collaborate with cross-functional teams to resolve issues and support transitions. Conduct incident reviews and rootcause analysis. Oversee service transitions for new projects and clients. Drive service improvements and produce performance reports. Skills & Experience: Proven background in service delivery - specifically support management. Experience More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Honda Motor Europe
creation for new contractors and contract extensions. Review portfolio ranking and priority monthly, considering business cases. Align with project managers on project status, QCDM (Quality, Cost, Delivery, Management), and rootcause analysis. Conduct monthly portfolio reviews using PDCA (Plan, Do, Check, Act) to identify root causes and define improvements. Prepare and organize monthly Solution Delivery PDCA. Prepare More ❯
to move customer configuration and data between environments using agile methodologies. Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing rootcause analysis. Participate in discovery sessions and process definitions with team lead and other developers. Lead efforts and provide guidance in requirements gathering and developing/documenting process More ❯
Terraform and GitHub. Work closely and collaboratively with various stakeholders to ensure that deliverables are in alignment with DevOps capabilities/best practises. Manage support and escalations, incidents and rootcause analysis. Support, influence and guide external service providers/internal work streams to a successful outcome. Develop and implement administration standards and procedures. Skills: 5+ years' experience More ❯
activities are tracked and owners identified to work collaboratively with the team to implement. Accountable for ensuring emerging and recurring problems are identified, communicated, and resolved. Accountable for ensuring rootcause analyses are performed to minimise the adverse impact of incidents caused by problems within the IT infrastructure. Responsible for coaching members within the team and ensuring their More ❯
the highest standards for performance, reliability, and field readiness. You'll work across the full validation lifecycle - from lab-based test planning and automation, to live field trials and rootcause analysis. Working within the Systems Engineering team, you'll collaborate closely with Hardware, Software, and Production engineers to make sure our products are robust, reliable, and mission More ❯
The role will involve the creation and implementation of DNS subzones where necessary, as well as resolving any DNS-related issues that may arise. You’ll carry out detailed rootcause analyses and help define long-term solutions to prevent reoccurrence. Strong documentation will also be key—this includes maintaining DNS configuration records, policy documents, and operational procedures More ❯
or fashion sensibility Proven analytical and quantitative skills, strong attention to detail, and an ability to use data and metrics to back up assumptions, develop business cases, and complete rootcause analysis. Excellent written, verbal, presentation, and interpersonal skills, including an ability to communicate complex concepts clearly and concisely with technical and non-technical teams across multiple business More ❯
suppliers for factory acceptance tests and to create reports and recommendations. Propose, implement and test hardware modifications of fiber fabrication equipment to enable new processes. • Use data, statistical and rootcause analyses to identify complex problems or flaws that may affect a novel process. Identify possible solutions and bring them to the attention of other R&D engineers More ❯
fluid, contextual, and intelligent. Write and review production code (Node.js, Python, or equivalent) and mentor engineers across the team in high-quality engineering practices. Lead cross-functional technical investigations, rootcause analyses, and high-risk launches with ownership and clarity. Bring order and forward momentum to ambiguous and evolving requirements - without losing sight of long-term architectural health. More ❯
etc.) to communicate and deliver work products. Learn new software and applications as needed. Process-Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct rootcause analyses that lead to the update or creation of processes. Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM's interests. If done correctly, both More ❯
City of London, London, United Kingdom Hybrid / WFH Options
psd group
TQA) Manager is responsible for leading and overseeing all technical acceptance enablement activities within their assigned country or countries. The role demands a strong focus on trend identification and rootcauseanalysis, while coordinating support from specialised partnering teams to deliver successful remediation outcomes and drive improvements in country acceptance health. The role holder will work closely … Communication- Strong communication and presentation skills; comfortable engaging with directors and senior stakeholders and providing expert-level consultancy across functions. Analytical Thinking- Experienced in data manipulation, trend recognition, and rootcause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project … experience from a scheme or acquiring organisation. Proven track record in managing card acceptance and technical remediation from an operational perspective. Proficient in Excel, with strong capabilities in trend analysis and rootcause analysis. Skilled in PowerPoint and confident delivering impactful presentations. Fluent in Spanish (essential). A natural relationship builder with the ability to foster strong More ❯
TQA) Manager is responsible for leading and overseeing all technical acceptance enablement activities within their assigned country or countries. The role demands a strong focus on trend identification and rootcauseanalysis, while coordinating support from specialised partnering teams to deliver successful remediation outcomes and drive improvements in country acceptance health. The role holder will work closely … Communication- Strong communication and presentation skills; comfortable engaging with directors and senior stakeholders and providing expert-level consultancy across functions. Analytical Thinking- Experienced in data manipulation, trend recognition, and rootcause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project … experience from a scheme or acquiring organisation. Proven track record in managing card acceptance and technical remediation from an operational perspective. Proficient in Excel, with strong capabilities in trend analysis and rootcause analysis. Skilled in PowerPoint and confident delivering impactful presentations. Fluent in Spanish (essential). A natural relationship builder with the ability to foster strong More ❯
managing stakeholder expectations, and leading a team of manual and automation testers. Your responsibilities will include: Test Planning & Strategy Define and implement comprehensive test strategies and approaches. Oversee test analysis, design, and execution across projects. Ensure alignment with business goals and technical requirements. Quality Assurance Ensure adherence to testing standards and best practices. Drive defect management and rootcause analysis. Track and report on test metrics and quality indicators. Stakeholder Management Act as the primary point of contact for testing-related communications. Collaborate with cross-functional teams to ensure quality deliverables. Manage expectations and provide regular updates to stakeholders. Lead, coach, and mentor a team of testers (manual and automation). Foster a culture of continuous … learning and improvement. Conduct performance reviews and support career development. What you'll have: Proven experience as a Test Lead or similar role. Strong understanding oftest analysis, planning, and execution. Experience in defect management, rootcauseanalysis, triage and reporting. Demonstrated ability tolead and develop teams. Hands-on experience with BDD (Behaviour-Driven Development) scripting and More ❯