City of London, London, United Kingdom Hybrid / WFH Options
psd group
TQA) Manager is responsible for leading and overseeing all technical acceptance enablement activities within their assigned country or countries. The role demands a strong focus on trend identification and rootcauseanalysis, while coordinating support from specialised partnering teams to deliver successful remediation outcomes and drive improvements in country acceptance health. The role holder will work closely … Communication- Strong communication and presentation skills; comfortable engaging with directors and senior stakeholders and providing expert-level consultancy across functions. Analytical Thinking- Experienced in data manipulation, trend recognition, and rootcause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project … experience from a scheme or acquiring organisation. Proven track record in managing card acceptance and technical remediation from an operational perspective. Proficient in Excel, with strong capabilities in trend analysis and rootcause analysis. Skilled in PowerPoint and confident delivering impactful presentations. Fluent in Spanish (essential). A natural relationship builder with the ability to foster strong More ❯
managing stakeholder expectations, and leading a team of manual and automation testers. Your responsibilities will include: Test Planning & Strategy Define and implement comprehensive test strategies and approaches. Oversee test analysis, design, and execution across projects. Ensure alignment with business goals and technical requirements. Quality Assurance Ensure adherence to testing standards and best practices. Drive defect management and rootcause analysis. Track and report on test metrics and quality indicators. Stakeholder Management Act as the primary point of contact for testing-related communications. Collaborate with cross-functional teams to ensure quality deliverables. Manage expectations and provide regular updates to stakeholders. Lead, coach, and mentor a team of testers (manual and automation). Foster a culture of continuous … learning and improvement. Conduct performance reviews and support career development. What you'll have: Proven experience as a Test Lead or similar role. Strong understanding oftest analysis, planning, and execution. Experience in defect management, rootcauseanalysis, triage and reporting. Demonstrated ability tolead and develop teams. Hands-on experience with BDD (Behaviour-Driven Development) scripting and More ❯
Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter . … Center, and the Department of Energy (DOE), among others. Our support across our client base is expanding rapidly and encompasses important services, such as data analytics and visualization, threat analysis, risk management, modeling and simulation, cost estimating, earned value management, program management, system engineering, independent evaluation, and High Consequence Event prevention. The Surety Programs Group (SPG) supports government and … sector management of complex safety, security, and reliability programs for high consequence operations. SPG delivers industry-leading, innovative, and value-added services such as data analytics and visualization, threat analysis, risk management, modeling and simulation, program management, system engineering, independent evaluation, and High Consequence Event prevention to help our clients understand and mitigate mission risks spanning physical, cyber, and More ❯
the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (rootcauseanalysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world … projects and building custom tools. Key job responsibilities Technical Support and Problem Resolution • Diagnose and resolve complex production software issues across multiple products and services • Perform comprehensive troubleshooting and rootcauseanalysis for technical challenges • Provide timely and effective support through ticket management and customer communication Software Development and Maintenance • Develop and implement operational tools and automation More ❯
applying corrections to improve accuracy and completeness Writing T-SQL queries to interrogate and validate data Working closely with stakeholders to ensure data quality standards are met Contributing to rootcauseanalysis and helping define long-term improvements Supporting quality assurance processes by maintaining documentation such as data dictionaries and audit trails What we're looking for … Strong experience in data validation, cleansing, and profiling Confident in writing T-SQL queries for data analysis Awareness of GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯
Gloucester, Gloucestershire, Quedgeley, United Kingdom
Data Careers Ltd
applying corrections to improve accuracy and completeness Writing T-SQL queries to interrogate and validate data Working closely with stakeholders to ensure data quality standards are met Contributing to rootcauseanalysis and helping define long-term improvements Supporting quality assurance processes by maintaining documentation such as data dictionaries and audit trails What we're looking for … Strong experience in data validation, cleansing, and profiling Confident in writing T-SQL queries for data analysis Awareness of GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Data Careers
applying corrections to improve accuracy and completeness Writing T-SQL queries to interrogate and validate data Working closely with stakeholders to ensure data quality standards are met Contributing to rootcauseanalysis and helping define long-term improvements Supporting quality assurance processes by maintaining documentation such as data dictionaries and audit trails What we're looking for … Strong experience in data validation, cleansing, and profiling Confident in writing T-SQL queries for data analysis Awareness of GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯
problems reported or discovered, and continuously improving the quality of service provided by the email infrastructure. Delivering timely and high-quality solutions to customer problems and requests focusing on rootcauseanalysis, prevention, and knowledge transfer. Helping with the analysis of migration to new Exchange server environments. Responding to customer requests to correct or modify malfunctioning More ❯
applying corrections to improve accuracy and completeness Writing T-SQL queries to interrogate and validate data Working closely with stakeholders to ensure data quality standards are met Contributing to rootcauseanalysis and helping define long-term improvements Supporting quality assurance processes by maintaining documentation such as data dictionaries and audit trails What we're looking for … Strong experience in data validation, cleansing, and profiling Confident in writing T-SQL queries for data analysis Awareness of GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯
Gloucester, Gloucestershire, Quedgeley, United Kingdom
Data Careers Ltd
applying corrections to improve accuracy and completeness Writing T-SQL queries to interrogate and validate data Working closely with stakeholders to ensure data quality standards are met Contributing to rootcauseanalysis and helping define long-term improvements Supporting quality assurance processes by maintaining documentation such as data dictionaries and audit trails What we're looking for … Strong experience in data validation, cleansing, and profiling Confident in writing T-SQL queries for data analysis Awareness of GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Data Careers
applying corrections to improve accuracy and completeness Writing T-SQL queries to interrogate and validate data Working closely with stakeholders to ensure data quality standards are met Contributing to rootcauseanalysis and helping define long-term improvements Supporting quality assurance processes by maintaining documentation such as data dictionaries and audit trails What we're looking for … Strong experience in data validation, cleansing, and profiling Confident in writing T-SQL queries for data analysis Awareness of GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with records management systems is desirable More ❯
System Administrator (RHCSA); Splunk Certified Administrator; SolarWinds Certified Professional (SCP); Arcsight; Elastic Stack; RedSeal; ACAS; Linux+; CEH; Microsoft365 Fundamentals, SolarWinds NetFlow Traffic Analyzer Secondary Skills - Nice to Haves Data analysis Job Description . Our Analysis Team conducts network research and network analysis through AFNet monitoring and performance, and in support of 26NOS Operations Teams, 26NOS Senior Management … availability through AFINC circuit utilization monitoring and reporting of bandwidth utilization and system availability utilizing enterprise level tools. Provide technical expertise in the area of enterprise network monitoring, performance analysis, capacity analysis, and provide recommendations on remediation and/or corrective action to maximize and maintain SLA. Monitor and report on deviations from established network norms, perform rootcauseanalysis, and provide recommendations on remediation actions as required. Work closely with the Operations teams, with Government, Industry engineers, and managers to advise them on operationally relevant status of assigned tasks. Generate, provide, and enable ad hoc and automated network performance reports and real-time analysis of the AFNet network for 26 NOS Senior Management More ❯
swift resolution and customer satisfaction. Monitor and manage customer service requests, pushing them through to resolution. Work closely with cross-functional teams to resolve issues and prevent recurrence. Conduct rootcauseanalysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance … is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite More ❯
swift resolution and customer satisfaction. Monitor and manage customer service requests, pushing them through to resolution. Work closely with cross-functional teams to resolve issues and prevent recurrence. Conduct rootcauseanalysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance … is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite More ❯
with customers to understand their business and availability needs, and develop proactive guidance on designing configurations and deploying solutions on Azure. Handle complex escalations on customer issues, conduct impact analysis, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth rootcauseanalysis and translate findings into opportunities for improvement, tracking More ❯
production flow Monitor supplier performance (PPM, NCRs) and implement CSL1/CSL2 controls Develop and implement containment and inspection plans Lead structured problem-solving (8D, 5-Why, Fishbone) Conduct rootcauseanalysis and ensure corrective actions are effective Oversee third-party inspections, sorting, and manage supplier chargebacks Escalate supplier risks and support mitigation plans Produce regular reports … Cp/Cpk Working knowledge of ISO 9001, IATF 16949, APQP, PPAP, FMEA, and Control Plans Ability to interpret engineering drawings, GD&T, and use metrology tools Strong data analysis skills using Histograms, Trend Charts, PPM, and Defect Rates Familiarity with ERP, QMS, and MS Office (Excel, PowerPoint, Word) Desirable: IATF 16949 Certification Lean Six Sigma Green Belt Key … Deliverables CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Candidate Requirements Degree or equivalent in relevant discipline Proven SQA or equivalent quality experience Reasonable access to the Surrey site (not a deal breaker0 Contract Type: Inside IR35 | £33ph (Umbrella) Monday to Friday More ❯
in formulating requirements, advise alternative approaches, and conduct feasibility activities Integrate Cisco ISE with other security platforms and network devices Provide advanced technical support for network infrastructure issues, performing rootcauseanalysis and implementing effective solutions Incorporate new plans, designs, and systems into ongoing operations Configure and implement various LAN technologies, including VLANs, Spanning Tree Protocol (STP … complex issues related to Cisco ISE deployments Knowledgeable with integration of Cisco ISE with other security platforms and network devices Skill providing technical support for network infrastructure issues, performing rootcauseanalysis and implementing effective solutions Experience with configuration and implementation various LAN technologies, including VLANs, Spanning Tree Protocol (STP) Experience implementing and enforcing network security policies More ❯
SAN) Knowledge of block-level protocols, specifically iSCSI Maintain Hypervisors using VMware Conduct training for all departments for overlap support and any cross-department end-user training. Assist with rootcauseanalysis and resolve faults and errors in applications. Assist with development of recommendations for enhancing approaches for software support services. Ensure adherence to IT infrastructure standards More ❯
plan and schedule preventive maintenance, and brief Change Control Board (CCB) as required for major changes to production environment. Coordinate with customers and stakeholders to collect data and conduct analysis of complex system problems and develop, document, and implement solutions. Develop and maintain Standard Operating Procedures (SOPs) for internal team use and update Knowledge Articles (KA) for use by … Client systems, upgrade of Distribution Console software, and expansion of capabilities to new enclaves. Provide follow-up reports (technical findings, feedback, resolution steps taken, After Action Reports (AAR for rootcauseanalysis, engineering technical assessment and process improvement initiatives. Support customer requirements in a 24/7/365 mission environment. Update operations and maintenance documentation for …/7/365 IT Operations Center watch personnel to assist with troubleshooting and rootcauseanalysis after hours. REQUIRED QUALIFICATIONS Active Top-Secret Clearance with a CI Poly BS, 10-12 years relevant experience; MS, 8-10 years relevant experience; PhD, 5-7 years relevant experience IAT II, RedHat Certified System Administrator (RHCSA) RedHat Certified Engineer More ❯
successful implementation of patches Utilize performance analytics tools to assess the efficiency and effectiveness of enterprise services Generate regular reports on service performance, patching status, and security compliance Perform rootcauseanalysis of recurring issues and develop strategies to prevent future occurrences Ensure all enterprise services meet security compliance requirements and industry best practices Develop and maintain More ❯
guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving rootcause resolution of network events most impact-full to the business. The OpsTech NetEng team has broad scope supporting multiple business units globally, from the smallest delivery stations … for years to come. Key job responsibilities - Provide on-shift network escalation support for critical and complex network issues - Dive Deep on the high severity incidents and participate in rootcauseanalysis - Automate select network administration tasks through creation and maintenance of scripts and tools - Work closely with our Network Engineering teams to ensure fast, smooth roll More ❯
must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations • Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience • Perform Network ticket resolution • Support … Use administrative access to the network to provision new switches, router, VLANs and Crypto. -Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. -Routing Service Requests to the appropriate organization required for incident resolution. -Performs rootcause analyses -Completes problem resolutions associated with incident ticket(s More ❯
production goals • Continuous improvement mindset (Part 2- Different area) Job Description: RCA Factory, Area 2 This position involves acceptance testing for a variety of microelectronic parts in the RCA (RootCauseAnalysis) Factory. The technician will follow detailed work instructions to set up and operate test equipment, input data into our Factory Operating System (FOS), create non More ❯
versed in deployment logic, including the creation of release branches and manifests via GIT.Provide guidance to development teams on managing script dependencies within manifests, ensuring optimal deployment execution. Perform rootcauseanalysis for deployment issues to ensure timely resolution and system stability. Successful candidates will be able to demonstrate a strong background in Release management/Change More ❯
in deployment logic, including the creation of release branches and manifests via GIT. Provide guidance to development teams on managing script dependencies within manifests, ensuring optimal deployment execution. Perform rootcauseanalysis for deployment issues to ensure timely resolution and system stability. Successful candidates will be able to demonstrate a strong background in Release management/Change More ❯