126 to 150 of 172 Service Analyst Jobs

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be More ❯

uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst … commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The … and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation More ❯

Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home … of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in understanding how to avoid future … problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy to role your sleeves up and go More ❯

range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5 … Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Senior Performance Analyst (Market Services) you will responsible for the Market Services performance reporting suite – developing, maintaining and analysing reports to help improve performance Responding to business and management information requests to … support the delivery of great service to our customers. You will also provide technical reporting support to the Market Services team Accountabilities & Responsibilities Lead the production and publication of Non-Household performance metrics, providing critical insights that drive team and organisational success Interpret and replicate industry-standard performance metrics, ensuring alignment with market benchmarks and regulatory expectations Maintain and More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience More ❯

Infrastructure Services Analyst - 12-Month Fixed-Term Contract A global professional services firm is seeking an experienced Infrastructure Services Analyst to support and maintain its core IT infrastructure. This role is ideal for someone with a deep technical background in networking, servers, storage, cloud platforms, and unified communications, and who thrives in a collaborative, service-driven environment. … in line with change and incident management protocols. Maintain accurate documentation of infrastructure components, maintenance activities, and configurations. Provide guidance and training to other IT colleagues to ensure cohesive service delivery. Engage with vendors and third parties for escalations and managed services. Participate in out-of-hours support and emergency response, as needed. What We're Looking For: 8+ More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between … ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users … ll bring to the team: Experience: 5+ years in a reporting or analytics role focused on performance measurement, reporting automation, and dashboard development. Experience in operations, e-commerce, or service-oriented environments preferred. Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.), preferred Masters Degree is a plus Tools: You will have knowledge of key More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯

Connect2Luton are excited to recruit a Digital Services Business Analyst on behalf of Luton Borough Council. Main purpose of position: As a Business Analyst you'll work alongside our product team (including user researchers, content designers, a service designer and project and product managers) to manage the business analysis processes for new digital products, including processes mapping … design of new services and processes that ensure users can complete their goals and that our digital services support the delivery of Luton 2040. This will include working with service lines to help them understand their services, products and data, map current and future scenarios, and articulate their transformation objectives as well as synthesis of information and evidence into … of the Council to understand their business processes and document their needs and requirements, using workshops, one to one meetings and a variety of other engagement formats. Engage with service areas across the organisation to help them understand agile ways of working as well as the business analyst's skill set, and to help them articulate the possibilities More ❯

is an opportunity for someone with excellent communication and stakeholder management skills . You'll work cross functionally with internal teams including IT, Site Operations, Online Trading, Marketing Customer Service and Logistics teams as well as our external partners in Warehouse Logistics, Ecommerce Carriers and third-party providers. Ownership of the technical administration and maintenance of the back end … or external partners and act as a problem owner until the problem would be resolved and the solution is delivered. Skills, Experience and Attributes: 5+ years working within a service delivery and/or technical role with a focus on logistics, warehouses and/or EC delivery carriers Significant experience working in a Retail digital/ecommerce team servicing … an EU or Global scale.Experience analysing business requirements and creating epics/user stories.- Experience working with technical development Teams.Experience working with Product Owner/Managers, Business/Technical Analyst and Agile.- Experience working with external partners and/or third-party vendors.- Experience with payment platform/gateway to the EC system would be a plusExcellent knowledge of More ❯

Job Title: Data Analyst/Project Coordinator Location: Jersey City, NJ, Hybrid (3 days in-office, 2 days remote) Pay Rate: Up to $55.56/hr Duration: Up to 1 year (possible extension) About the Role We are seeking a highly organized, proactive, and resourceful professional to support the Wealth Management Operations - Chief Administration Office & Data Analytics team. This More ❯

Infrastructure Services Analyst, Azure IaaS, DNS, DHCP, Microsoft 365, 12 month FTC, Part Remote Infrastructure Services Analyst required to work for a Professional Services company based in the City of London. However, this will be half remote/half officed based. This is initially a 12 month fixed term contract but has every opportunity to go permanent. Also … office and 2 days from home. On a positive note the office, the offices are amazing and hopefully somewhere you would want to go to work! The Infrastructure Services Analyst will be responsible for the day-to-day management of infrastructure topologies within the firm including servers, storage devices, firewalls, WAN, LAN, WIFI, Internet and unified communications. The individual More ❯

Infrastructure Services Analyst, Azure IaaS, DNS, DHCP, Microsoft 365, 12 month FTC, Part Remote Infrastructure Services Analyst required to work for a Professional Services company based in the City of London. However, this will be half remote/half officed based. This is initially a 12 month fixed term contract but has every opportunity to go permanent. Also More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯