126 to 150 of 157 Service Analyst Jobs

Our client are a global consultancy, working on an exciting project in the Investment Banking space. They are on the lookout for a Data Analyst to come in on a contract basis. Key Skills/Requirements: Strong SQL, Python & Scala Experience Ideally some exposure to BDD Ideally some Selenium exposure Financial Services experience Must be happy with full on More ❯

Insight Investment is looking for an Application Infrastructure Services Analyst to join the team in Manchester. The Application Infrastructure Services Analyst will support core application infrastructure and batch operations. You will become a point of contact with regards to all scheduled processing (both in production and test environments) including intra-day and overnight batches, messaging to third parties More ❯

Description Summary: The Service Desk Analyst Senior is responsible for supporting the functionality and operational efficiency of assigned computer information systems and services and other Information Management technology and processes. This entails advising, training, and assisting customers in the operation and administration of their systems; responding promptly to customer complaints and concerns; managing information and documentation, and maintaining … a customer-centric focus when performing his/her functions. The Senior Help Desk Analyst is expected to develop and maintain in-depth knowledge of multiple applications and serve as a consultant to others on the Help Desk, Information Management and any other customer who cannot be handled by a Help Desk Analyst. This position is responsible for delivering … high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Senior Help Desk Analyst is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole. Responsibilities: Provide first level escalation assistance for Help Desk Analysts and other More ❯

Service Desk Analyst – Public Sector Venn Group is currently recruiting for a Service Desk Analyst to join a well-established public sector organisation. This is a great opportunity to support users in a dynamic IT environment, providing 1st and 2nd line support across a range of systems. Key Responsibilities: Logging and resolving incoming IT queries Supporting … software and user access issues Escalating more complex tickets to relevant teams We're looking for someone with excellent communication skills, a proactive attitude, and prior experience in a service desk or IT support role. More ❯

2X Service Desk Analyst (Weekend Shift Work) £(phone number removed) per annum On-site - Slough An established organisation is looking to recruit 2X Service Desk Analyst, to provide 1st/2nd line support at each of their sites in Berkshire. Due to weekend teaching, these roles include both Saturday/Sunday shifts, and 3 mid-week … Diagnose and resolve hardware, software, and network issues; escalate as needed to second-line or third-party support. Act as an escalation point for complex or unresolved incidents and service requests. Support problem management by identifying and documenting root causes and workarounds. Offer technical guidance and training to users, and maintain support documentation (FAQs, manuals). Monitor IT systems … and service performance using dashboards and monitoring tools. Install, configure, and update IT hardware and software per university standards. Collaborate with DTS and project teams to share knowledge and support service improvements. Draft user communications and assist with induction sessions and student onboarding. Participate in IT projects, testing, and process improvements. Maintain professionalism and up-to-date technical More ❯

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to … expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to More ❯

systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. What will I be doing? Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues they face. Service Desk Analysts … utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates. In this role, internally knownas an Associate Service Desk Analyst , you will be placed on a structured 2-year training programme that includes: Developing soft skills. Expanding your technical ability. Teaching you the intricacies of our More ❯

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to … expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to More ❯

Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Job Role: 1st line IT Service Desk Analyst Location: Liverpool Salary: £25-27k plus standard benefits The Opportunity for you Are you currently working on a service desk looking to join a company that offers progression? Or maybe you have a passion for IT but havent yet managed to get your foot in the door? Then … this is the job for you. As a 1st line IT Service Desk Analyst you will be working for a leading delivery and logistics provider based in their Liverpool office. With online shopping rapidly taking over the high street this could not be a better time to start working for a continuously growing delivery company! Rachel (your line … keen for her employees to constantly upskill and in turn be offered promotions a perfect opportunity for somebody wanting to gain experience. You will be working alongside 8 excellent Service Desk Analysts fixing IT issues from internal colleagues and external customers to ensure the business can run smoothly. You will be working in a busy office environment and will More ❯

Life on the team An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. The primary duties will include receiving and accurately logging incidents, then … providing resolution wherever possible or passing them to the most appropriate technical team for resolution within agreed SLAs. Although this is a First Line Analyst role, there will be 2nd line aspects required. Based on the customer site in Derby, you will be working in a small team. There are four different shifts that enable them to cover the … are as important as technical skills. The team has a wide range of experience with ages, we welcome applications from people beginning their IT career and also more experience service desk professionals. What youll do Capture customer details and the issue description into a call management application, then provide additional information about possible next steps to the caller Resolve More ❯

IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around 5000 homes with a £23 million turnover and our mission is to "we partner with customers and communities to shape places people are proud to call home." We pride ourselves on being a forward-thinking progressive housing association reflective … of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. This role is predominantly working from home with weekly visits More ❯

The VGP Group is a leading international, listed project developer for high-quality logistics and industrial properties and administrative buildings with high standards for energy-efficient and sustainable construction methods. The company acquires strategically located sites with ideal transport connections More ❯

Vacancy for Digital Services Performance Analyst at The National Archives 26 March 2022 Richmond upon Thames, London Full-Time Summary We are transforming our digital services at The National Archives. As part of the Digital Services department, you will work with all available digital data and, using your analytical skills, generate clear, actionable insights to help develop our business … assisting others in understanding the next steps. You will support product teams, especially user researchers, to combine the 'what' and 'why' of user behaviour, as well as product and service managers, to identify 'what good looks like' and develop hypotheses. You'll be a clear and confident communicator, able to share information across the organisation, train others, and enable More ❯

Job Title: Data Analyst (Sales & Marketing) Location: Hampshire Salary: c£55,000 Job Type: Full-time Are you a data-driven professional with a passion for uncovering insights that drive marketing and sales success? Our client is looking for an experienced Data Analyst to join their team and play a pivotal role in transforming complex data into actionable … business intelligence.As a Data Analyst, you’ll support Sales and Marketing functions by developing compelling Power BI dashboards, analysing customer and market data, and providing data-driven recommendations that shape strategic decisions. Key Responsibilities Build and maintain informative Power BI dashboards and visualisations. Analyse customer, market, and competitor data to uncover trends and insights. Deliver business performance and competitive … What We're Looking For A Bachelor’s degree in Marketing, Statistics, Mathematics, Business Analytics, or a related field (or equivalent work experience). Proven experience as a Data Analyst, preferably within a marketing context. Strong proficiency in Power BI (or similar tools like Tableau). Ability to query relational databases using SQL. Highly analytical with strong attention to More ❯

Our client is one of the market leading IFA businesses in the area We are looking for a Proposition and Operations Analyst to join the team As the company grows and new branches open we are looking for someone who can help integrate the technology into 1 main system This role bridges the gap between strategic proposition development and More ❯

We are currently seeking a Client Services & Reporting Analyst to join us in Jersey. About us Accuro is an award-winning, independent, trust and private office company with offices in Jersey, London, Geneva and Mauritius. We have 180+ employees and pride ourselves on being a progressive force for good for our clients, our staff and our industry. About the … role The Client Services & Reporting Analyst will primarily support the team for an UHNW client by managing, analysing and reporting on client data as part of the monthly budgeting process, financial records, and carry out general trust administration tasks as and when required. The ideal candidate will work independently and collaboratively with the Associate Director, the client's private More ❯

Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota … no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst More ❯

Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota … no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst More ❯

IT Service Analyst - Gloucester (Hybrid working) - £30,000 - £35,000 + Excellent Benefits Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. We're looking for an experienced IT Service Analyst to join a collaborative team supporting a core Management Systems and More ❯

One of my local government clients are currently recruiting an experienced ICT Service Desk Analyst on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 8:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office …/3 times a week Ovevriew: Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service More ❯

Service Desk Analyst Ref: X1SDANCSUJBV2 Venn Group’s IT team are recruiting an enthusiastic Service Desk Analyst to join an exciting non-technical support team at a great NHS organisation! Location: South Yorkshire Rate: £13 - 15 per hour (dependant on PAYE or Umbrella) Duration: 3 months (with potential extension) Start: Immediate Day to day duties: Provide … first-line IT support via phone and email, ensuring timely resolution and accurate logging of incidents and service requests Diagnose and resolve support issues where possible at first contact, escalating when necessary Manage and prioritise incoming support tickets, allocating to appropriate technical teams or escalating urgent issues Deliver basic user training following hardware installations and raise awareness of support … resources Escalate suspected security incidents in line with internal procedures Support major incident processes by communicating updates and liaising with key stakeholders Liaise with national service desks and third-party suppliers as needed Monitor SLAs and ensure timely escalation of any at-risk incidents Maintain accurate records of user accounts, permissions, assets, and hardware Participate in service desk More ❯

Job Title: CX Service Design Analyst Location: London Hybrid Salary/Rate: £500 outside IR35. Start Date: July Job Type: Contract We are currently seeking an experienced CX Service Designer/CX Business Analyst to support the detailed design and implementation of CRM and CLM solutions for a major programme. This role is ideal for someone … users Gather and document comprehensive business and user requirements Work closely with technical teams and wider project stakeholders to ensure alignment and clarity Key Requirements: Proven experience as a Service Designer and/or Business Analyst in customer experience (CX) projects Strong understanding of CRM and CLM platforms and implementations Excellent stakeholder engagement and facilitation skills Ability to More ❯

Role: Gotham Field Service Analyst Location: Norfolk, VA Clearance Required: Active TS/SCI or Higher Contract End: Renews annually for past 12 years. Long legs. Travel: Willingness to travel to CO and DC on occasion. Relocation: Can be negotiated if reduced from Salary. Job Description: We are seeking experienced operations and intelligence professionals skilled in using and … training others on software (e.g., Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include: Troubleshooting technical issues Developing new use cases Working alongside analysts to solve unique and complex problems This role may involve collaborating closely with users worldwide and More ❯

The Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced … help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues.No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a More ❯