76 to 100 of 104 Service Delivery Jobs in the North of England

The Role: As a leading Managed Service Provider in Barnsley, our client takes pride on delivering top-tier IT and support services to a diverse client base. The Account Manager will be the bridge between their clients and technical team, ensuring that all services meet and exceed client expectations. … ensuring they receive outstanding service. Work closely with the technical team to devise and deliver effective solutions tailored to each client's needs. Monitor service delivery performance, identifying and addressing any issues to ensure client satisfaction. Conduct regular reviews and reports with clients to demonstrate value and ROI. more »

priorities, mitigate risks, and communicate pertinent issues with recommended solutions to program leadership. Provide Systems Engineering and Project Management expertise with a focus on service delivery improvements across the Enterprise Develop innovative Systems Engineering solutions to resolve complex problems involving limited and disparate information through application of technical … non-technical verbal and written correspondence with internal team members, customers, and external stake holders Preferred Qualifications Model-Based System Engineering Experience with rapid delivery methods Experience working across contract and location boundaries Experience with Atlassian JIRA and Confluence and Microsoft SharePoint Pay Range: The Leidos pay range for more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

TikTok presence, engaging audiences through live presentations and captivating content creation. Key Responsibilities: Forge Strong Relationships: Manage direct partnerships with key affiliates, ensuring exceptional service delivery in alignment with standards and agreements. Scout New Opportunities: Research and source new affiliate prospects, collaborating with networks to continuously enhance recruitment more »

department to deliver high-quality technical support services to clients. This role requires strong leadership skills, technical expertise, and a customer-centric approach to service delivery. Key responsibilities and day to day duties include: * Oversee the day to day operations of the IT department, including ticket management and prioritization more »

Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures. Main Responsibilities: Technical Service Delivery Assist in the development and implementation of the supply chain derived engineering projects for the UK and targeted overseas territories. Ensure that … TOCs, ROSCOs and other rail operators Assist the Technical support manager to support develop and maintain processes and procedures associated with the support and delivery of Unipart Rail business needs Use KPI performance data to identify and prioritise poorly performing products and implement clear and timely improvement plans for … raised with Unipart Rail supplied parts or materials and develop timely and robust solutions for improvement. Assist in the project management of product and service driven initiatives to benefit Unipart Rail customers Manage obsolescence projects on behalf of the business. Develop and maintain relationships with key stakeholders within Unipart more »

and is one of the first and largest independent MIS Support provider and nationally support over 1,000 schools. As a business focused on service delivery, our people are our most important asset. We make every effort to ensure that we recruit and retain the best people in … as a Virtual Data Manager within the education sector. As a Virtual Data Manager, you will be responsible for providing a comprehensive data management service to schools carrying out a schedule of work including assessment, reporting, census and provision of analysis. You should have the confidence to suggest areas … should have a good understanding of the education sector. You will have a thirst for knowledge and problem solving, while delivering a first-class service to our customers. You will have the ability to work either in a team or independently and excellent organisation skills are essential. INDIT Planet more »

Lawfront as a trailblazer in legal technology, ensuring the organization remains competitive and responsive to industry advancements. The primary objective is to advance legal service delivery using technology, to add value to client, increase speed, enhance quality, and reduce cost of our professional services. Improvements to internal processes … of legal services and adapting to evolving technology. Principal Responsibilities Develop and execute Lawfront's AI strategy, identifying opportunities for automation, efficiency and client service enhancement. To ensure AI solutions adhere to legal and ethical standards including educating legal teams on responsible AI usage. To initiate and define KPIs more »

The role We are actively seeking a Senior Developer to take on a pivotal role in driving the development of key initiatives spanning CRM, service delivery, and SaaS solutions. This role is integral to our ongoing commitment to technology advancement and digital transformation. What youll be doing You … package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of more »

digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »

and is able to 'think on their feet' as well as strategically. This primary role of the Events Manager is support and oversee the service delivery of a 365 daycalendar which can vary from large to small scale events (e.g. sporting, conferences, intimate dinners etc etc). Lead more »

a proven track record of stakeholder engagement. Your responsibilities will encompass significant stakeholder management across various Estates areas, including finance, asset management, compliance, and service delivery. Proficiency in NEC contracts and contract management tools, along with an experience of real estate and regulatory requirements. Taking Key Account Management Meetings more »

Helping stakeholders understand their data, enabling for effective data-driven decisions Lead the technical team's presence across the College, ensuring robust support and service delivery. Proactively engage with key stakeholders to develop and implement strategic action plans. Efficiently manage follow-up actions within the Information Services Team, ensuring more »

based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent service delivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »

relationships with key stakeholders and decision-makers. - Identify opportunities for upselling and cross-selling within existing accounts. - Collaborate with internal teams to ensure excellent service delivery and customer satisfaction. - Provide regular updates and reports on account status and sales performance. Required Skills for the Enterprise Account Manager - Proven more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to more »

mindset; AND Details focussed, self-motivated and proactive, and confident in building enduring relationships with clients that are based on trust and high-quality service delivery. What we offer: OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a more »

purpose/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Data Modelling: Develop … s data infrastructure, ensuring that data is structured in a way that facilitates analysis and reporting. Predictive Modelling: Build predictive models to forecast future service performance and identify potential issues before they impact service delivery. Data Visualisation: Create data visualisations and dashboards to communicate complex data insights in … analysis and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities more »

with over 50 schools inGreater Manchester, they have approached Hays seeking an IT Engineer to jointhe business on a permanent basis. Reporting into the Service DeliveryDirector, the successful IT Engineer will join a team of over 20 Engineers based in theNorth West and become an integral part of the more »

Job Title: Service Desk Analyst Location: Blackpool onsite Mon-Friday Rate: £220 per day inside ir35 Duration: 3 months initially Overview: Join a dynamic Information Systems team in Blackpool as a Service Desk Analyst! You'll play a crucial role in providing technical support to our business and … stakeholders, ensuring smooth operations and exceptional service delivery. Key Responsibilities: Expert in Windows 10/11 Setting up new users on Outlook Solving OneDrive-related issues Updating Group policies Provide technical support via phone, web, or email, maintaining high standards of customer service. Log all calls in our incident … handling sensitive information. If you're passionate about IT support and eager to make a difference, apply now to join our team as a Service Desk Analyst more »

and qualifications? Well, this could be exactly what you're looking for! We're currently looking to grow our brand new, in-house IT Service & Operations team with an individual who will also take their first steps toward a BSc (Hons) in Digital & Tech solutions, keen to hit the … time to get involved. Your support and development. Your day-to-day role will involve working closely with experienced professionals to provide excellent customer service as you troubleshoot technical issues, resolve user enquiries, and contribute to the efficiency of IT service delivery. Providing the right training is critical more »

per annum An exciting opportunity has arisen for a SharePoint Administrator to join a IT Operations team in Manchester dedicated to the delivery and support of all M365 applications & tools. Working closely with Security, Networking, Asset, and Infrastructure teams, you will acting as the SME point of contact for … work well independently and as part of a team The ability to work effectively with vendors, maximising opportunities for innovation and improvements in IT service delivery. If this sounds like the role for you, then apply now to find out more...... more »

systems, addressing potential issues. Preparing and configuring new equipment, such as PCs, laptops, routers, servers, and network switches. Recording support requests accurately in the service desk system and ensuring resolutions are achieved within SLA parameters. Maintaining precise internal and customer documentation in alignment with ISO 27001 and ISO … standards. Liaising with third-party suppliers to guarantee service delivery. Configuring and administrating Microsoft on-premises & 365 products, with escalations of complex issues to the senior team. Managing and implementing client projects, with effective planning. Desirable Skills and Requirements: Proficiency in addressing Microsoft Azure Cloud & Office 365-based issues more »

Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and … configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential issues. ** Configure and administrate Microsoft 365 products and escalate complex issues to the senior team. ** Manage and implement client more »