50 Service Delivery Jobs in the Thames Valley

Security Standard (BPSS)/be eligible for SC Clearance (must have resided in the UK for the last 5 years) including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role UKAEA's Computing Division encompasses a comprehensive suite of digital tools and techniques, supporting activities such as … UKAEA's mission of delivering sustainable fusion energy and maximising scientific and economic impact. The role of Change & Problem Manager, reporting to the IT Service Management Group Leader within the Enterprise Infrastructure Solutions Unit, is pivotal. This role involves assessing the need for change, analysing current states resulting from … standards. - Conduct IT problem investigations using root cause analysis and trend analysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance service delivery and promote a proactive culture of fault identification and reliability improvement. Qualifications Essential Requirements: - Strong technical knowledge applicable to the role, demonstrated more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (url more »

IT Project Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some … site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives … are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and more »

with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment - we can … for a confident, high performing individual to join Property Services Reactive Repairs Scheduling team. The purpose of this post is to ensure quality of delivery of repairs within the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents … the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »

committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … UKAEA aims to introduce a new grading structure in 2024 aligned to the roles and associated, skills and knowledge UKAEA needs to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join UKAEA and be part of the … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all service delivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA more »

identifying training opportunities Work hand-in-hand with Partners to ensure expectations, deadlines, and budgets are being met Accelerate business development by scoping new service lines for your portfolio Work closely across departments to ensure clients are benefiting from an all-encompassing service Preparation and review of accounts … files and support the tax planning process Review processes and implement more efficient ways of service delivery Set an example as a hands-on and supportive Manager About This Firm This well-established firm has an excellent reputation for providing a full-suite of accounting support to a more »

are looking to on board a 2nd/3rd Line Project Engineer to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks … working in a customer facing role Familiar with working to SLAs to meet both customer and contract requirements. Working as part of a wider service delivery function. Supporting multi-site clients. A good level of knowledge and application in: MS Windows Server Technologies Exchange Technologies Active Directory Firewalls more »

HR Systems & wider PS Leadership team to ensure that their needs of the system are clearly understood and a clear roadmap from inception to delivery is developed. Works alongside the IT – ERP Team to plan and execute the short, medium and long-term product roadmap of technological development for … issues relating to Success Factor related products. Supports and drives continuous improvement within Employee Central & Recruitment & Onboarding along with the IT – ERP team and service delivery teams in People Services. Works in partnership with Head of HR Systems to develop internal capacity and capability to manage and improve … identifies required action and possible barriers to progress, in advance. Thinks ahead, prioritises, aligns necessary resources and plans as necessary. Takes ownership for supporting delivery against commitments, despite challenges, difficulties, and workload. Experience in an HE or Public sector or Professional Services environment and understands how to navigate the more »

HR Systems & wider PS Leadership team to ensure that their needs of the system are clearly understood and a clear roadmap from inception to delivery is developed. Works alongside the IT - ERP Team to plan and execute the short, medium and long-term product roadmap of technological development for … issues relating to Success Factor related products. Supports and drives continuous improvement within Employee Central & Recruitment & Onboarding along with the IT - ERP team and service delivery teams in People Services. Works in partnership with Head of HR Systems to develop internal capacity and capability to manage and improve … identifies required action and possible barriers to progress, in advance. Thinks ahead, prioritises, aligns necessary resources and plans as necessary. Takes ownership for supporting delivery against commitments, despite challenges, difficulties, and workload. Experience in an HE or Public sector or Professional Services environment and understands how to navigate the more »

FSP) is a leading digital transformation and cyber security specialist, delivering consultancy services across strategy, change and solution delivery. Their portfolio of expertise includes delivery of modern workplace, cloud, data and Ai, and cyber security offerings, alongside trusted managed services delivery. Their work drives change for high-profile clients more »

project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the organisation and be part of … the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. … CCIAF. Additionally, the role actively leads the team and collaborates with strategic leads to ensure project alignment with Government policy. Additional Responsibilities: - Lead procurement service delivery aligned with strategy, standards, and legislation, fostering stakeholder relationships. - Ensure UKAEA meets Government Commercial Functional standards, overseeing compliance. - Advise on Cabinet Office more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all mechanical … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but more »

We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/… with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts; * Assist other teams, as directed, to control and manage service issues, problems and … requirements; * Provide go-ahead approval and capture completion for all change activities; * Manage end user's expectations throughout the lifecycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication more »

troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related to VMware virtualization platforms and Azure cloud services. Troubleshoot … and enhancement of IT infrastructure to improve efficiency and reliability. Document technical procedures, configurations, and best practices to facilitate knowledge sharing and ensure consistent service delivery. Stay abreast of emerging technologies and industry trends, continuously expanding knowledge and skills to maintain a competitive edge. Key skills Expertise in VMware more »

Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive … agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a more »

of Estates Specialist Services. To provide safe and efficient day to day operational management of the Trust's engineering systems. To ensure the Estates service meets statutory requirements at all times and is responsive to the client's requirements. To ensure the Estates service meets statutory requirements at … staff support services in times of need. Job description Job responsibilities To have autonomous responsibility for providing an efficient and effective service. Contribute to service development and delivery and business planning with the department managers and senior managers. To take the lead responsibility for operation and management of … the use of the highly complex Building Energy Management Systems to ensure that they continue to meet demand criteria and users expectation of the service, particularly where such services have a direct impact on clinical care or safety. When assigned lead on the design and tender approved schemes in more »

IT projects and deliver excellence across the UK? Sharp IT Services seeks an experienced Project Manager. You'll plan, coordinate, and manage IT project delivery, ensuring top-quality results for our clients. As a Project Manager, your responsibilities will include: Developing project plans, allocating resources, managing risks, and overseeing … project implementation. Working alongside the Resource Scheduling team to coordinate resources for project and BAU service delivery. Providing monthly management reporting of resource activity. Assisting in resource capacity planning and project revenue forecasts. Person Specification We are looking for an individual who: Has previous experience as a commercially minded … IT Consultant or Project Delivery Consultant. Has experience in project management and resource forecasting. Is comfortable working with all levels within an organisation, both internally and within the client base. Maintains a calm and measured approach, especially under pressure. Demonstrates confidence and competence when interacting with clients. Possesses excellent more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) Business Requirements The single most important customer need we have is to be a “Single Source” Service Solution provider. In order … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the … a regular basis regarding the release of all T&M equipment for calibration and repair. Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. Proactively manage repairs, including alternative product information to assist Customers decision making process. Initiate shipping of return to more »

Network Engineer Based in Bracknell: Hybrid (80% onsite) Contract: 12 Month Job Description: We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Job Activities and Accountability (Day to Day): Project Deployment stage in production covering on boarding stage & hand over to service … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Project People is acting as more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable – ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »