Worsley, City and Borough of Salford, Greater Manchester, United Kingdom
Hartland Recruitment & Advertising Limited
Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯
Bathpool, Somerset, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯
Taunton, Somerset, Bathpool, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum 25 days hol plus 8 Bhol
We are seeking a highly skilled Technical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products. Key Responsibilities: Providing real-time technical support to customers Delivering training sessions onsite and virtually Create, update and maintain technical … systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communication skills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health Insurance This role demands a friendly self motivated individual with a … strong technical aptitude, able to provide excellent customer service. If this role of Technical SupportEngineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Platform Recruitment Limited
About the role We are partnering with a well-established and growing company in Buckinghamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … with optional family cover. - Life assurance: 3x annual salary after one years service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
About the role We are partnering with a well-established and growing company in Buckinhamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … optional family cover. - Life assurance: 3x annual salary after one year s service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
london (tottenham), south east england, united kingdom
Palo Alto Networks
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new role As an IT Engineer, you'll work as part of a team that is responsible for the rollout and upgrade from … Windows 10 to Windows 11. You'll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you'll be expected to work independently while maintaining high standards of service. What you'll need to succeed Proven experience with Windows 10 to Windows 11 upgrades Strong desktop … support and troubleshooting skills Full UK driving licence and access to your own vehicle Excellent communication and customer service skills Ability to work across multiple sites with minimal supervision What you'll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL More ❯
sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new role As an IT Engineer, you'll work as part of a team that is responsible for the rollout and upgrade from … Windows 10 to Windows 11. You'll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you'll be expected to work independently while maintaining high standards of service. What you'll need to succeed Proven experience with Windows 10 to Windows 11 upgrades Strong desktop … support and troubleshooting skills Full UK driving licence and access to your own vehicle Excellent communication and customer service skills Ability to work across multiple sites with minimal supervision What you'll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL More ❯
in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission-critical … environments Strong diagnostic and troubleshooting skills Ownership mentality and drive to provide superior support Proficiency with O365, Active Directory, and Exchange Experience creating user accounts, distribution lists, and contacts in Exchange Knowledge of VMWare and desktop imaging tools like MDT or SCCM Understanding of market data platforms (Bloomberg, Reuters, FactSet) and Excel plug-ins Basic networking knowledge of routers More ❯
Beverley, East Riding, North East, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? Were seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients understanding of our solutions. Maintain … and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What Were Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯
Southampton, Hampshire, South East, United Kingdom
Lancesoft Ltd
Job Title: Service Delivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a Service Delivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance, and technical … performance. The successful candidate will have experience in field operations, chemical handling, and process optimisation, ideally within oil & gas, petrochemical, or heavy industrial settings. Responsibilities Support the deployment, monitoring, and performance evaluation of chemical injection and treatment systems. Perform routine sampling and analysis of process fluids (e.g., water, oil) to assess treatment effectiveness. Monitor chemical consumption, adjust injection rates … to-work and operational protocols. Requirements Technical qualification (Diploma, Degree, or equivalent experience) in Chemical, Mechanical, or Process Engineering. Hands-on experience with chemical injection systems, sampling, and process support operations. Familiarity with field-based work in industrial settings such as refineries, terminals, or treatment plants. Strong awareness of HSE standards, and experience working within safety-critical environments. Basic More ❯
Warminster, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Robert Half
requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware … build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working More ❯
Beverley, North Humberside, England, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our solutions. Maintain … security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯
As this is a client-facing role, strong commercial awareness, excellent communication skills, and a passion for technology are essential. Key responsibilities: The successful candidate will provide 2nd Line support both remotely and on-site when required. They will manage incidents, configure PCs, servers, and firewalls, perform daily system checks, and deliver both proactive and reactive technical support … knowledge of Windows Server, including Active Directory, Group Policies, DNS, and DHCP, is required, along with experience in Microsoft Exchange, Exchange Online, and Office 365 environments. Proficiency in desktop support across Windows, Mac, and RDS Farms, and familiarity with networking protocols such as TCP/IP are expected. Experience in a service environment, particularly with SMEs, is valuable, and … experience differ but you believe you can bring value to the role, we would still like to hear from you. Benefits: We offer a competitive benefits package designed to support the wellbeing of our staff. This includes a company pension scheme, private healthcare, life assurance, income protection, annual leave starting at 25 days (plus bank holidays), and opportunities for More ❯
An outstanding opportunity to join a small but growing Bank as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line. What you'll do Provide 2nd/3rd Line Support with 5+ More ❯
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
warrington, cheshire, north west england, united kingdom
ConnexAI
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
bolton, greater manchester, north west england, united kingdom
ConnexAI
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
Shepton Mallet, Somerset, England, United Kingdom Hybrid / WFH Options
Robert Half
you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to More ❯
Innova Solutions has a client that is immediately hiring for an Engineer 5. Job Title: Production Support MongoDB Principal Engineer Position type: Full-time Contract Duration: 12 Months contract w/extensions Location: Iselin NJ/Charlotte NC/Chandler AZ (Hybrid), (3 days onsite/2 days remote) As a Production Support MongoDB Principal Engineer … with standards such as SOX, PCI, and HIPAA. Implement role-based access control (RBAC), encryption, and auditing features to safeguard data. Collaborate with application, infrastructure, and security teams to support business initiatives. Lead root cause analysis (RCA) for database incidents and implement long-term remediation solutions. Manage backup and recovery strategies through MongoDB Ops Manager, cloud-native solutions, or More ❯
D365 Development and Support Lead £78,000 + Permanent Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers … CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications More ❯
Job Title: Service Delivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a Service Delivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance, and tech More ❯