601 to 625 of 1,077 Support Engineer Jobs

Microsoft 365 Support Engineer 12 Month FTC – up to £47,500 – Remote (occasional site visits) Our Exeter based client are looking to onboard and experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and will provide support to all end users across … license integration. Collaborate with stakeholders to enhance MS365 usage. Configure and manage SharePoint, including app integration, library creation, access control, and permissions. Maintain SharePoint and intranet; troubleshoot issues and support end-users with training. Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency. Analyse usage reports to optimize user experience and stay current with More ❯

1st Line Support Engineer £20-£26k + company bonus Chipping Norton 25 days holiday - buy 10 back, Benefits: Flexi-time (37.5 hours per week). 25 days annual leave (with the opportunity to earn loyalty days with length of service). Holiday purchase scheme (up to 10 days purchased per holiday year). Enhanced Family Friendly Policies. Enhanced … future as we help to shape the progress of the healthcare industry by bringing pioneering concepts and solutions to life in an accountable and sustainable way. The 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming associates of the client. … Acting primarily in a 1st line support capacity, resolving issues in person, over the phone or via remote connectivity. The role is varied and requires a real team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure. Key Responsibilities: Daily monitoring of the Incident Management system. Constant monitoring of any More ❯

11038SJRCM £40k - 47.5k per year + 12 Month FTC Microsoft 365 Support Engineer 12 Month FTC - up to £47,500 - Remote (occasional site visits) Our Exeter based client are looking to onboard and experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and … will provide support to all end users across the business. Key responsibilities: Administer MS365 (Teams, SharePoint, OneDrive, Active Directory), ensuring optimal use and E5 license integration. Collaborate with stakeholders to enhance MS365 usage. Configure and manage SharePoint, including app integration, library creation, access control, and permissions. Maintain SharePoint and intranet; troubleshoot issues and support end-users with training. More ❯

Technical Services Engineer The Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. You will be involved in large scale projects, problem management, and … and Account Managers to ensure positive outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT systems e.g. networking, server infrastructure More ❯

Senior Regional IT Support Engineer Up to £40,000 Eastleigh HQ - 2-3 Days per Week Provide exemplary first line IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the Region and therefore the ability to manage and inspire your … team to deliver exemplary 1st line support services is key. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could … be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 1st line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop More ❯

you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Littlefish is seeking an enthusiastic and skilled Onsite Engineer to join our expanding Service Delivery team. As an Onsite Engineer, you will be the face of Littlefish's exceptional technical support, providing direct, walk-up assistance … to a diverse range of users across multiple sites. Your support will cover desktop, laptop, printer, telephony, and application issues, along with involvement in application and network/server troubleshooting. Working closely with the Onsite Team Leader and Service Delivery Manager, you'll have the opportunity to work hands-on with cutting-edge technologies. Your role will be vital … communication, managing technical queries, and adhering to service-level agreements (SLAs) will be key to your success. What will you be doing on a day-to-day basis? BAU Support: Providing walk-up assistance and resolving IT issues in a fast-paced environment. Joiner, mover, leaver support: Setting up new hardware and supporting user inductions. Floorwalking: Proactively assisting More ❯

Start your technical support career at ConnexAI with an award-winning support team focused on training and developing you into a product expert on one of the most exciting SaaS platforms in the communications industry. The role You can begin with an 8-week personalised training course on the ConnexAI product suite, which will help you to provide … stellar customer support as the first point of contact for ConnexAI clients. Our 24/7 support model will provide opportunities to support clients worldwide. You will be able to provide technical support through various communication methods, making sure we maintain our reputation for delivering world-class customer service. About us We are a rapidly growing … program from the day you start at ConnexAI. You will have the opportunity for accelerated career progression, with many of our performing first-liners elevating themselves to 2nd line support within 12 to 18 months. Work with an award-winning support team who have worked hard to build a collaborative culture. Who is suitable for the role? You More ❯

we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … Bash development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯

Overview We are seeking a motivated and technically proficient Technical Support Specialist to join our team in the security industry. The ideal candidate will have a strong understanding of Access Control, CCTV, Intruder systems, and possess excellent troubleshooting skills. This is a great opportunity to contribute to the success of a leading manufacturer while receiving a competitive salary and … benefits package. Responsibilities Provide first-line support for customer inquiries and technical issues related to security products Handle helpdesk requests and assist with test & returns processes Troubleshoot and resolve technical issues with Access Control, CCTV, and Intruder systems Collaborate with internal teams to escalate complex issues and ensure timely resolution Document and maintain accurate records of customer interactions and … technical solutions Qualifications Technical-minded individual with a passion for the security industry Previous experience in a technical support role, preferably within the security or related industry Strong knowledge of Access Control, CCTV, and Intruder systems Excellent problem-solving and communication skills Ability to multitask and prioritize in a fast-paced environment Day-to-day Respond to customer inquiries More ❯

Position: First Line Support/Junior Support Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor … Benefits Include: Bonus scheme Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Volunteer days Social events and birthday leave Support for skills development Charity engagement and referral programme Key Responsibilities: Provide first-line technical support for hardware, software, and access issues. Support bespoke internal applications and escalate More ❯

CCTV Technical Support Engineer Sensormatic Solutions, a unit of Johnson Control, is a leading global provider of integrated performance and security solutions for retailers, currently deployed in more than 80 percent of the world's leading retailers. Sensormatic streamlines in-store operations and provides customers with seamless, personalized shopping experiences. Over the past 50 years, our solutions have … staff and the business environment. We protect assets and people by helping to ensure a safe environment throughout the entire customer journey. What will be your role? The Technical Support Engineer oversees providing expert technical support on the different technologies of the Company, in the field of Electronic Security: CCTV, Intrusion, EAS and Access Control, both to … the company. What will be your responsibilities? Aid in the sizing, installation, maintenance, and operation of all technological resources, and for the effective, timely and continuous delivery of technical support services, maintaining a focus on quality, teamwork, and customer service. Provide technical support of the entire range of Johnson Controls products both in customer facilities and internal staff More ❯

and who want to share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance on our … platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Investigating and resolving … cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to effectively identify and resolve problems. Identifying and communicating customer feedback to relevant internal teams, helping to shape product improvements. Meeting and exceeding key performance metrics, including response More ❯

Job Title: Service Desk Engineer (End User Support) - entry level role offering progression Hours : 37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated … career in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do: Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the … Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge of Windows More ❯

The Role: Experience with Windows 11 operating system is a necessity and preferably includes previous rollout support in a retail environment Customer facing capability to deal with Windows 11 front of house activities Technical background to help understand post upgrade faults and fix them first time, operating system expertise is preferable Knowledge of Intune and Autopilot is key to More ❯

motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal … candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of … experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify More ❯

Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts to resolve … operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases and successful deployments. … hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities More ❯

this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team. Their purpose is to lead and oversee the IT Support for Aventum Group and all associated entities. We … are looking for a promising candidate who wishes to continue their personal development whilst ensuring the needs of the business are met and expectations exceeded. This role will require support in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be resolved in line with our SLAs. Role Responsibilities … Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver's processes are followed correctly. End-user support regarding IT applications. Administration of cloud-based applications - Microsoft 365. Setting up and supporting IT equipment (Mobile phones, PCs/Laptops, routers/switches, Printers/Scanners). Running scheduled IT processes, i.e., system backups. Maintaining hardware stock levels and keeping More ❯

Junior Unified Communications & Network Support Specialist | London (On-Site/Hybrid) Basic salary: £25,000 - 30,000 + Benefits A leading international organisation is looking for a Unified Communications & Network Support Specialist to join their London-based IT team. You’ll play a vital role in supporting and maintaining the UC and mobile infrastructure that keeps over … involves international teams. Their success is built on strong technical foundations, world-class communications infrastructure, and a commitment to innovation. The Role You’ll be responsible for providing technical support and maintenance across the organisation’s Unified Communications and mobile technologies. This is a hands-on role where you’ll help resolve day-to-day connectivity issues, ensure the … reliability of communication platforms, and contribute to a high-performing, resilient IT environment. Key responsibilities include: Providing daily support for Unified Communications platforms, including voice, video conferencing, messaging, and mobile services Troubleshooting network and connectivity issues affecting communication systems Managing UC hardware and software setups, ensuring optimal performance Supporting end users with technical issues related to voice, mobile, and More ❯

Junior Unified Communications & Network Support Specialist | London (On-Site/Hybrid) Basic salary: £25,000 - 30,000 + Benefits A leading international organisation is looking for a Unified Communications & Network Support Specialist to join their London-based IT team. You’ll play a vital role in supporting and maintaining the UC and mobile infrastructure that keeps over … involves international teams. Their success is built on strong technical foundations, world-class communications infrastructure, and a commitment to innovation. The Role You’ll be responsible for providing technical support and maintenance across the organisation’s Unified Communications and mobile technologies. This is a hands-on role where you’ll help resolve day-to-day connectivity issues, ensure the … reliability of communication platforms, and contribute to a high-performing, resilient IT environment. Key responsibilities include: Providing daily support for Unified Communications platforms, including voice, video conferencing, messaging, and mobile services Troubleshooting network and connectivity issues affecting communication systems Managing UC hardware and software setups, ensuring optimal performance Supporting end users with technical issues related to voice, mobile, and More ❯

participate in annual bonus and company share incentive schemes depending on performance and seniority Work from home up to 3 days per week Role As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity for a recent graduate to gain hands … implement effective solutions. Documentation: Maintain detailed documentation of all systems, processes, and procedures. This includes creating user manuals, system architecture diagrams, and step-by-step troubleshooting guides. Training and Support: Provide technical support to internal colleagues, training them on new IT tools or updates as necessary. Foster a culture of continuous learning within the organization. Projects: Engage in … or integrations. What the First 3 Months Will Look Like: In your initial months at Acturis, you'll begin an intensive learning journey, balancing project work with hands-on support to build both technical skills and real-world experience within our enterprise IT environment. Here's a snapshot of what your first three months might entail: Project Work More ❯

Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯

Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯

Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯

for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly More ❯

for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly More ❯