IT SupportEngineer Southampton HQ We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯
IT SupportEngineer Southampton HQ We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯
Application SupportEngineer Location: Berkshire (Hybrid - 3 days in-office, 2 days remote) Keywords: Dynamics AX, D365, ERP Systems, SQL, Middleware, Cloud Are you an experienced Application SupportEngineer with a strong background in ERP systems, particularly Microsoft Dynamics AX/D365? We're seeking a proactive and skilled professional to join our clients team, providing … critical application support across a broad range of business systems. About the Role In this hybrid role, you'll be responsible for providing 2nd line support for a variety of business applications, including ERP, WMS, CRM, BI, and integration tools. You'll work closely with stakeholders across the business to ensure seamless operations and integrations between core and … satellite systems. You'll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives. Key Responsibilities Deliver application support to business users across various platforms and locations. Provide 2nd line support for line-of-business applications including ERP, WMS, CRM, BI, and middleware tools. Administer systems, managing licenses More ❯
Technical SupportEngineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex applications, engine only … functions and off highway implementations. To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team. Training global and local customers, and internal personnel on DSE product and their applications. Global and local customer visits to assist sales, training, or fault … finding purposes. Key Duties & Responsibilities: Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a wide range of DSE product Delivering training sessions on DSE products covering technical functions, applications, and common faults Test and confirm reported issues from customers. If More ❯
Technical SupportEngineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex applications, engine only … functions and off highway implementations. To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team. Training global and local customers, and internal personnel on DSE product and their applications. Global and local customer visits to assist sales, training, or fault … finding purposes. Key Duties & Responsibilities: Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a wide range of DSE product Delivering training sessions on DSE products covering technical functions, applications, and common faults Test and confirm reported issues from customers. If More ❯
Company description: Assistant Application SupportEngineer Job description: Uniting whats next in traffic At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Are you looking to grow your career in Technology with an international, market-leading traffic solutions business? At Yunex … energetic, personable, and enthusiastic individual with a passion for learning and development, we want you on our team! Due to recent organisational changes, we are seeking an Assistant Application SupportEngineer to join our dynamic support team. In this role, you will: Work closely with experienced engineers to support and maintain our bespoke applications, cloud infrastructure … and customer-facing platforms. Gain hands-on experience with real-world systems and processes. Learn and grow your technical skillset while contributing to the continuous improvement of our support services. Take ownership of existing processes and help enhance them through innovation and collaboration. This is a fantastic opportunity for someone early in their career who is eager to learn More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: Hybrid Job Title: CAFM Senior SupportEngineer Role Type: Full time/Permanent Role ID: SF65463 At Babcock we're working to create a safe and secure world, together, and if you join us … you can play your part as a CAFM Senior SupportEngineer at our Devonport Royal Dockyard site. The role As aCAFM Senior SupportEngineer, you'll have a role that's out of the ordinary. Play a pivotal role in transforming Babcock's Maintenance operations, contributing to the delivery of the Asset Analytics modernisation programme and … infrastructure. Day-to-day, you'll manage and optimise the Computerised Maintenance Management System (CAFM), delivering new projects, continuous improvements, and tailored training to enhance asset maintenance performance and support business objectives across Babcock Devonport. Manage the CAFM across all Babcock Devonport departments. Lead CAFM projects, analysing requirements and recommending cost-effective implementation solutions. Design, manage, and deliver training More ❯
2nd Line SupportEngineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales’s most successful tech companies. Based in South Wales they’ve been growing rapidly over numerous years and are now looking to add … to their support team to deal with increased client demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to customers. This role is a good fit for computer science graduates or software developers looking to move into an organisation that prioritises career progression … and personal development. Basic qualifications: - Experience in technical support, or experience in software development - Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesise, diagnose, and resolve problems. Preferred qualifications: - Bachelor's degree in computer science or equivalent - Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or More ❯
with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally. We're looking for a Technical O&M SupportEngineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you'll be providing advanced remote support to field … teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio. If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role - we'd love to hear from you. Responsibilities and duties Reporting … to the O&M Team Leader, you will: Provide advanced remote support for field engineers, diagnosing and resolving complex faults Analyse system data (SCADA, inverter portals) to spot issues and improve performance Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance Lead or support RCA investigations and escalate to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
Power Platform SupportEngineer Up to £45,000 | Fully Remote | Microsoft Partner You know your way around Power Platform and SharePoint, not just how they work, but how to make them work better . Whether you're helping a client build smarter workflows, supporting a Power Automate solution, or solving a SharePoint permissions issue, you're the person … contributing to internal knowledge bases What you’ll bring to the table: Strong experience supporting Microsoft Power Platform and SharePoint Online Confident working directly with customers in a remote support or consultancy environment Great communication skills, you can explain things clearly without the waffle Solid understanding of Office 365 administration and how it connects to Power Platform A methodical … if you’ve worked for a Microsoft Partner or consultancy before If you’re looking for a remote role where you can focus on the tech you love, and support customers who actually value your input, this could be the one. Ready to take the next step? Send your CV to bob . bath @ mexasolutions . com and let More ❯
global users with their data and applications on any existing data center infrastructure or AWS, Azure, and Google cloud services. Hammerspace is seeking a highly skilled and experienced Customer SupportEngineer/EMEA, who will ensure the overall success and retention of our customer base. The ideal candidate will have excellent troubleshooting skills coupled with a deep understanding … of filesystems, storage and networking. The Customer SupportEngineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Responsibilities Provide Hammerspace customers with top-tier support by solving their technical issues and replying to them in a timely fashion Partner with sales, product & engineering … toolsets and cross functional team members to creatively identify and resolve customer technical issues Participate in team ceremonies to ensure proper knowledge sharing, team growth and iteration on our support processes Qualifications 7+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue More ❯
around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and Asia Pacific, Exegy has the global footprint to deliver world-class support and managed services to its customer base of elite financial market participants. Job Summary Exegy is seeking a highly motivated Product SupportEngineer to ensure the reliability … runbooks, escalation procedures, and best practices. Drive continuous improvement by identifying areas for process optimization and operational efficiency Participate in an on-call rotation to provide 24/7 support for production systems Our Ideal Candidate Has: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience 2-3 years of experience in production … support, system administration, or monitoring role Strong technical skills in Linux/Unix environments, with experience in troubleshooting and debugging Hands-on experience with monitoring tools (e.g. ITRS, Nagios, Zenoss, Prometheus, Grafana) and incident management platforms Scripting experience (e.g., Python, Bash) to automate monitoring and reporting tasks Excellent problem-solving and analytical skills, with the ability to work under More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
Clarke Energy Uk
Job Title: Product Support Process Engineer (Service Operations). Reports to: Product Support Manager. Location: Knowsley, with UK and some overseas travel as required. Job Purpose: To proactively seek out and drive opportunities to continuously improve processes and quality within the Service Department. Majority of time spent: Highlighting and providing solutions for quality and process improvements within … the Service Department through liaising with the Product Support team and other departments where required. Indirect ownership and continuous auditing of internal service department functions, including technical auditing of contractors and suppliers whilst leading the service process development and change management function. We are seeking a highly motivated and technically skilled individual to join The Clarke Energy team as … a Product Support Process Engineer within our Service Operations Team. This exciting role is designed for someone with a strong engineering background and a passion for driving efficiency, quality, and process improvements within our service operations. Key Responsibilities: Drive process and quality improvements within the Service Department under the guidance of the Product Support Manager. Ensure technical More ❯
Onsite Level 2 IT support for users in hardware and software issues. Contact us directly with any questions about this open position. Previous experience in a regulated environment is desirable but not essential. Experience resolving problems directly with users. Strong customer service skills. Comfortable with various deskside technologies. The role may require enhanced referencing or vetting due to its … nature. As part of a dedicated support team, you will work onsite to provide support for Lab-based IT within our client's pharmaceutical facilities. You will be supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, addressing each with empathy, pragmatism, and a focus on customer service-aiming to resolve … subsidiaries. We serve leading companies in the IT industry. We go the extra mile, not only satisfying our customers but also contributing to social causes: 20% of profits support Hemmersbach Rhino Force and Hemmersbach Kids' Family. Hemmersbach is The Social Purpose IT Company. Buddy program Internal career development International opportunities Medical cash plan Onboarding program Drag and Drop Files More ❯
their digital foundations and fuel business growth. Now, you have the opportunity to be at the forefront of this fascinating world of integration by joining us as an Integration Support Engineer. Who are we? Meet WatchPoint, an established leader in the integration market and part of CBX , the largest integration community in Belgium. We provide a Managed Service for … integration platforms, specializing in Hybrid Integration Platform (HIP) solutions. Our 24/7 support services cover the full lifecycle, from development to product maintenance. Our team works remotely from home, or from one of our remote co-working spaces, supporting customers across the Benelux region. At CBX, you'll part of a community of integration experts, ready to challenge … inspire and support you. What we do? WatchPoint supports a broad range of cutting-edge integration technologies, with a strong focus on Hybrid Integration Platform (HIP) solutions. Our expertise includes industry-leading tools such as: Microsoft Integration Services (BizTalk, Azure Integration Services) Software AG webMethods IBM App Connect/API Connect Google Apigee ActiveMQ We handle incident resolution, change More ❯
We are looking for an ERP SupportEngineer to join to team to support, troubleshoot and maintain solutions within our D365 F&O solution. You will collaborate closely with Operations teams to maintain system functionality and ensure issues are resolved quickly to minimise disruption to business operations. Reporting to our ERP Lead, you will be responsible for … providing technical support for D365 F&O users; responding to incidents, service requests, and resolving technical issues related to system performance, functionality, and integrations; analysing and diagnosing system issues: providing root cause analysis and suggesting solutions; creating and maintaining technical documentation related to troubleshooting steps and system configurations; and actively engaging in knowledge sharing. Main duties: Solution SupportSupport end-users by resolving issues in a timely manner, providing training where necessary. Maintain communications between end users, stakeholders and technical teams throughout issue resolution process Perform RCAs on issues to define, document and implement preventative actions to continually improve functional performance of our solutions. Work with cross-functional teams to define and implement solutions to increase More ❯
We are looking for an ERP SupportEngineer to join the team to support, troubleshoot and maintain solutions within our D365 F&O solution. You will collaborate closely with the Finance teams to maintain system functionality and ensure issues are resolved quickly to minimise disruption to business operations. Reporting to our Finance & Business Systems Manager, you will … be responsible for providing technical support for D365 F&O users; responding to incidents, service requests, and resolving technical issues related to system performance, functionality, and integrations; analysing and diagnosing system issues: providing root cause analysis and suggesting solutions; creating and maintaining technical documentation related to troubleshooting steps and system configurations; and actively engaging in knowledge sharing. Main duties … Solution SupportSupport end-users by resolving finance-related issues in a timely manner, providing training where necessary. Maintain communications between end users, stakeholders and technical teams throughout issue resolution process Perform RCAs on issues to define, document and implement preventative actions to continually improve functional performance of our finance solutions. Work with cross-functional teams to define More ❯
We are looking for an ERP SupportEngineer to join to team to support, troubleshoot and maintain solutions within our D365 F&O solution. You will collaborate closely with Operations teams to maintain system functionality and ensure issues are resolved quickly to minimise disruption to business operations. Reporting to our ERP Lead, you will be responsible for … providing technical support for D365 F&O users; responding to incidents, service requests, and resolving technical issues related to system performance, functionality, and integrations; analysing and diagnosing system issues: providing root cause analysis and suggesting solutions; creating and maintaining technical documentation related to troubleshooting steps and system configurations; and actively engaging in knowledge sharing. Main duties: Solution SupportSupport end-users by resolving issues in a timely manner, providing training where necessary. Maintain communications between end users, stakeholders and technical teams throughout issue resolution process Perform RCAs on issues to define, document and implement preventative actions to continually improve functional performance of our solutions. Work with cross-functional teams to define and implement solutions to increase More ❯
might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking SupportEngineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and … team metrics. Key job responsibilities As a native French-speaking SupportEngineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q … or documentation - Apply your unique skillset to improve team processes and highlight documentation or training needs - Impart your knowledge to team members through peer reviews, trainings and/or support sessions BASIC QUALIFICATIONS - Fluency in French and English, with strong written and verbal communication abilities - Demonstrable ability to think around issues and look at the wider picture in order More ❯
We are looking for an ERP SupportEngineer to join the team to support, troubleshoot and maintain solutions within our D365 F&O solution. You will collaborate closely with the Finance teams to maintain system functionality and ensure issues are resolved quickly to minimise disruption to business operations. Reporting to our Finance & Business Systems Manager, you will … be responsible for providing technical support for D365 F&O users; responding to incidents, service requests, and resolving technical issues related to system performance, functionality, and integrations; analysing and diagnosing system issues: providing root cause analysis and suggesting solutions; creating and maintaining technical documentation related to troubleshooting steps and system configurations; and actively engaging in knowledge sharing. Main duties … Solution SupportSupport end-users by resolving finance-related issues in a timely manner, providing training where necessary. Maintain communications between end users, stakeholders and technical teams throughout issue resolution process Perform RCAs on issues to define, document and implement preventative actions to continually improve functional performance of our finance solutions. Work with cross-functional teams to define More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
IT Support Field Engineer - Education Sector - Must be able to drive Gloucester £27,269 - £28,624 dependant on experience 37 hours per week, 52 weeks per year 5 days per week, variable between 07.30 17.30 25.5 days rising to 30.5 days after five years service The IT Support Field Technician plays a vital role in ensuring that … IT services. This position involves on-site troubleshooting, routine maintenance, and proactive health checks to keep IT systems running smoothly. Acting as a first point of contact, the IT Support Field Technician provides desktop support, floor walking, and direct user assistance, helping to resolve everyday technical issues efficiently. This is a field-based role, requiring regular travel between … multiple school sites as part of a structured rotation, as well as reactive visits in response to incidents, ensuring a visible IT presence and equitable support across all locations. By engaging directly with staff and students, the technician helps to identify and resolve issues before they escalate, fostering positive working relationships and contributing to a responsive, professional, and reliable More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
DV Application SupportEngineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients … Contract (outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … deployed services with Influx and Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and proactive problem solving. The team More ❯
East Riding, Yorkshire, United Kingdom Hybrid / WFH Options
Edwards & Pearce Limited
IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on … site(s) supporting customers accessing IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems and procedures as implemented for More ❯
We are recruiting for an IT Executive Support team within a leading Bank on contract based in Milton Keynes. Executive Support provides a 'front-to-back' support service to a customer base of the Top 200 most senior & influential directors and executives in the bank, including the CEO, Chairman and Executive Committee, resolving all of the executive … IT needs, in a fast and efficient manner, whilst maintaining calm and in control at all times. The aim is to provide a high level of support with a high percentage of 'calls' resolved within the tight SLA's. Project work will also be undertaken by the team, be it taking a more active lead role or just being … industry and one who adds real value both to the business as a trusted advisor and a prominent ambassador. Role Responsibilities Being a point of contact & providing responsive technical support: Comprehensive support of all executive related IT issues and problems Escalate problems where necessary to third parties both internal and external Respond to phone and face-to-face More ❯
Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical … and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and More ❯