26 to 50 of 58 Support Manager Jobs in the UK excluding London

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … service users from a range of different roles from Lecturers to E-learning Designers to IT Managers. Managing and mentoring of 2 1st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate customers in best practices when using our products and services. … understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable If you are a driven and ambitious IT Support Manager looking for a new challenge, this could be the perfect role for you. Don t miss out on this exciting opportunity to more »

Job summary As a Telephony Support Manager, the post holder will work as part a dynamic team delivering one of a number of high profile work-streams within the Urgent and Emergency Care Programme. This role required someone with telephony engineering skills. You must have extensive knowledge of … Maintain Accurate and Effective Telephony Call Routing Plans for NHS111 & 119 and other system configurations Provide NHS111 & 119 Telephony Reporting Undertake NHS111 Clinical Governance Support - Ensuring call trace requests from providers and other agencies are completed and returned in a timely manner Provide support for Major Incident Management … Change Management Everyday management of the national element of the NHS 111 and 119 telephony service inc Supplier Management Provide Cisco WebEx Homeworker Solution Support Provide NHS 111 British Sign Language (BSL) Service Support Manage the IUC NHS 111 Dashboard Undertake performance management of telephony suppliers Production of more »

Job Title Technical Engineering Support Manager (Spindle Nose Tooling & Driven/Static Tooling) The Company GEWEFA UK are a long-established company acting as a UK distributor of high-end, quality spindle nose and driven tooling (and allied equipment) for the precision engineering industry. Based in Corsham, we … a successful and growing business with a short chain of command, that has a strong, communal ethos. You will be responsible for delivering technical support to our customers and your colleagues: Existing client relationship development and management to retain customers and expand sales provision through technical support and … our full range and on application solutions Processing quotations and sales orders for customers Customer account management regular contact, information provision Provide onsite customer support when required, as well as support via video calls and telephone/emails Participating in exhibitions, open houses and trade events when necessary more »

Atlas Workplace Services are looking for a Workplace & Operations Support Managerto join our Team in Milton Keynes. As theWorkplace & Operations Support Manager you will lead, manage and develop the Atlas Helpdesk and scheduling function, seeking continuous improvement through technology and process enhancements to ensure it is acknowledged … clients to ensure tasks are handled to their satisfaction, attending client meetings and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing … or more CAFM systems, ensuring client requirements and business needs can be met through the use of these systems, liaising with the Business Systems Support Team to implement enhancements; Report upstream on progress against key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the more »

Job summary Surrey Downs Health & Care The main purpose of the role is to provide effective management and leadership to the administration, service support function of the SPA and Specialist Services of the SDHC, particularly in relation to:- Ensure efficient and effective business and service administrative service support is in place. Responsibility for overall line management and performance of Single Point of Access (SPA) and Administrative service support teams across SDHC specialist services. Ensure all administrative requirements, developments, and day to day operations within business support are implemented. Build a combination of knowledge and expertise … in technical skills within business administration Carry out internal investigation of business support related breaches and incidents. Support the implementation of new technologies. Identify cost and operational efficiencies. Develop strong engagement and relationships across the service line, with both administrative support and clinical staff. Cultivate learning and more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

I'm currently hiring for an IT Support Manager on behalf of a fast-growing Managed Services Provider based in Colchester. You will be responsible for looking after their first, second and third-line support teams (totalling around 10 engineers) with a big focus on developing your … home plus occasional travel to other offices/client sites. Although this is a hands-off role, you'll still need a technical IT support background, primarily across the Microsoft stack as most of their clients are running Microsoft 365 and Azure. If you have current IT certifications that more »

global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application Support Manager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »

Job summary We are looking to recruit to our Support Manager role within the Outpatient Appointment Booking Team in the Clinical Support Directorate. This role is vital in ensuring the smooth running of a very busy department with a very strong focus on the national 2week and … and change, to review and evaluate systems within the directorate, making recommendations as appropriate To be an excellent communicator and provide leadership, motivation and support to the Team, utilising persuasive and negotiation skills in order to resolve complex operational and personnel issues and delegate work as appropriate. Responsible for more »

Job Title Technical Engineering Support Manager (Spindle Nose Tooling & Driven/Static Tooling) The Company GEWEFA UK are a long-established company acting as a UK distributor of high-end, quality spindle nose and driven tooling (and allied equipment) for the precision engineering industry. Based in Corsham, we more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills.If you are interested in discussing this position further or similar roles don't hesitate to get in more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills. If you are interested in discussing this position further or similar roles don't hesitate to get more »

Technical Support & Training Manager - Coventry head office - Hybrid working - You can be Midlands based - £46,000pa plus £5,000 car allowance and bonus!! Our client is a leading technology company that specialise in home safety products. This is a fantastic opportunity to be involved in the developmental and … business strategic intent of a future service proposition offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. RESPONSIBILITIES Develop and implement field support and training strategies, policies, and procedures to … solution whilst also helping the customer to be empowered to be able to navigate, troubleshoot & install themselves moving forward. Responsible for leading the Technical Support & training solution and creating bespoke training packages/material. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »

Technical Services Manager (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £32k - £35k … and would thrive in a busy service desk environment, then this could be the perfect role for you! Are you an experienced Technical Services Manager looking for an exciting new challenge? Due to lightning-fast growth, we’re looking for an additional Technical Services Manager to support … They are our technical heroes, the specialist backbone of our business who thrive on customer satisfaction, minimising product downtime and reducing unnecessary on-site support through routine monitoring and remote diagnosis. This is not your average technical services role, as all our product hardware and software is designed and more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate customers in best practices when using our products and services. … Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious IT Support Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to join a more »

Title: Product Support Junior Manager - Visual Display (VD) Location: Chertsey | Hybrid (3 days in office, 2 days WFH) Rate/Salary: based on experience, + benefits & bonus package Main scope of the role: To coordinate all communication, tasks and action points between 16 support teams across Europe. … Collaborate with the wider Product Support team to ensure alignment and awareness of key business updates. Identify technical issues and trends and escalate in a timely fashion. Consolidation, analysis and reporting of issues affecting operation effectiveness and success. What youll need for this role: BSc or equivalent degree in more »

Black Country Pathology Services (BCPS), North Staffordshire Combined Healthcare NHS Trust (NSCHT), The Midlands Partnership NHS Foundation Trust (MPFT) and Midlands and Lancashire Commissioning Support Unit (MLCSU). The NMBC Systems Team is responsible for the Procurement Systems Integrity for UHNM (Royal Stoke University and County Hospitals), RWT (New … and control of expenditure in excess of £600 million across the Midlands and Black Country health economies. To be responsible for providing systems management support to all users of the Finance and Procurement System including a wide range of database management activities including (but not limited to) user accounts … reserve the right to close the job advert earlier than advertised. Main duties of the job The jobholder will deputise for the System Services Manager in their absence. This post reports to the System Services Manager System related queries across the NMBCPG Providing end user training Diagnose and more »

Problem Manager - 3rd Line Support - Lead, Trends Reading - (2 days remote a week) £45k + bonus + benefits A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead. As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of … the managed service portfolio and managing a team of driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL more »

A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and develop … for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers Enhancement of more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

/week. An exciting opportunity has arisen within the Research and Innovation Division at The Christie. We are looking to appoint a Research Portfolio Manager to the Melanoma research delivery team within The Christie NHS Foundation Trust. We are seeking enthusiastic and highly motivated individuals, who are able to … based degree, or have relevant experience in scientific and medical research. Main duties of the job The focus of this roles is to provide support to sustain and improve an excellent level of service provision from a trial site perspective for our research partners. In order to support … Research team to proactively ensure the provision of a high quality and efficient administrative service. The roles will involve aspects of work allocation and support of coordination staff with direct line management, oversight of team metrics, set up of new trials and coordination of ongoing trials. Workload assignment will more »