Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking TechnicalSupport Advisor Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. … Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »
Harrow, London, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupport Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of software more »
mission is clear: to lead the charge towards a future of accessible and clean energy for all. The Role 🎈 Join them as a Customer Support Manager, where you'll play a pivotal role in ensuring the seamless operation of their customer support function. Whether you're a seasoned … support professional looking to step into a management role or have experience setting up and managing support teams, this could be a fantastic opportunity for you. Responsibilities 🙌 Oversee front-line support for their platform, ensuring exceptional service delivery. Manage and analyse support costs and KPIs to … drive continuous improvement. Implement and refine support processes, enhancing user experience. Develop FAQ documents, videos, and SOPs to streamline support operations. Engage with the community through forums and provide timely responses to queries. Conduct training sessions for customers and support teams as needed. Periodically assess supportmore »
AS400 TechnicalSupport Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 TechnicalSupport professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a more »
This unique MSP company in Worthing is looking for a strong 2nd Line Techncial Support Advisor to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due to the business securing a large new client … have the ambition to be field based in the future, this business will prepare you for having the skills to also go out and support clients with technical issues at other businesses. If you want to progress by learning new skills and progressing on the support desk … such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. Some of the main duties as a TechnicalSupport include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
As the TechnicalSupport Center Engineer, you will be reporting to the TechnicalSupport Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst … using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent TechnicalSupport Specialist for their Customer Service and After Sales Support Department. Position: TechnicalSupport Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per more »
TechnicalSupport Specialist - Hedge Fund - London My systematic trading client is currently seeking a TechnicalSupport Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »
TechnicalSupport Analyst - 3 months - Liverpool A client of mine based in Liverpool is looking for a TechnicalSupport Analyst on a 3 month engagement with a possibility to extend. Support and engage with local and wider teams to continuously improve the environment to ensure … per day inside ir35, you are expected to be onsite 5 days a week in Liverpool. Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and Reporting. Skills & Experience: Good understanding of best practice frameworks e.g., ITIL. The ability … to understand standards and regulations and identify how this could impact IS Technical Services. Possesses a good knowledge of IT infrastructure (e.g., desktops, laptops etc). Has high quality oral communication and written skills. A good level of experience in a Technical Service or a similar role. Proven more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line TechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries … you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing … services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line TechnicalSupport Team. Requirements: * IT experience in a work environment * An more »
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Unipart Rail
Supplier Technical Product Support Engineer Salary: Up to £37,000 (depending on experience) Location: Doncaster Contract: Permanent We are looking for a TechnicalSupport Engineer (Supplier facing)to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in place for … this role. Reporting into the Principal TechnicalSupport Engineer you will ensure that customer product... APCT1_UKTJ more »
Rugby, Warwickshire, West Midlands, United Kingdom
French Selection UK
FRENCH SELECTION UK French speaking IT TechnicalSupport Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role … The Company: Our client is a well-established designer and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: Providing remote 1st line technicalsupport to customers To provide troubleshooting of hardware issues and log cases following SLA … To escalate calls with advanced technical queries appropriately To organise the replacement of faulty hardware to be sent to the customer To schedule client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written and spoken) Customer service or IT supportmore »
A global quantitative and systematic investment manager is seeking a Level 1 TechnicalSupport specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact for internal users. Responsibilities include: Receiving and logging tickets … to established procedures Monitoring ticket progress and ensuring timely resolution to maintain user satisfaction Participating in updating internal knowledge bases and documentation Gradually increasing technical and operational knowledge for more independent issue management Collaborating with research and trading teams to understand data needs and technical challenges Qualifications: Rigorous … and organised work approach Excellent written and oral communication skills Prior experience in technicalsupport preferred Basic knowledge of ticket management systems Jira Ability to work effectively within a multidisciplinary team Interest in the financial sector and willingness to learn industry-specific technical concepts preferred more »
Rugby, Warwickshire, West Midlands, United Kingdom
French Selection UK
FRENCH SELECTION (FS) Trilingual IT TechnicalSupport Location: Rugby Salary: up to £31,000 per annum Ref: 2321F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2321F Company offers full training and career progression The company: A … their ability to deliver high-quality, innovative products that meet the needs of customers worldwide. Main duties: To deliver confident and effective first-line technicalsupport to international clients. The role: - Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive … outcome - Troubleshoot hardware issues and ensure cases are logged within the specified SLA - Escalate calls with advanced technical queries to the appropriate team - Arrange for the replacement of faulty hardware to be delivered to the customer - Schedule site visits with the field service team - Provide exceptional customer service The more »
TechnicalSupport Manager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a TechnicalSupport Manager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some leadership experience and a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with more »
Job Title - TechnicalSupport Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established … we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a TechnicalSupport Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas … of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call targets. • To more »
Exciting Opportunity in Technical Sales Support! Are you ready to leverage your technical expertise and sales acumen in a dynamic environment? Our esteemed client located in the vibrant city of Liverpool, is seeking a talented Technical Sales Support professional to join their innovative team. Key … Responsibilities: Provide technicalsupport to sales teams and clients, offering insights into product specifications and applications. Collaborate cross-functionally to develop customized solutions and proposals aligning with client requirements. Assist in crafting sales presentations, technical documentation, and marketing collateral. Conduct product demonstrations and training sessions for clients. … Address inquiries and resolve technical issues promptly and efficiently. Engage in field sales activities to support business development initiatives. Requirements: Bachelor's degree, preferably in food manufacturing or a related field. Functional knowledge of food manufacturing processes, with familiarity in technical bakery and New Product Development (NPD more »
We are looking for technicalsupport engineers for our clients projects in Inverness Technicalsupport engineers will be working with our busy construction and civils client Help with preparation of Health & Safety plans/compound set-up etc for projects where were PC. Same for preparation more »
TechnicalSupport Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupport Specialist will have …/background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness more »
TechnicalSupport Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupport Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »
TechnicalSupport Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupport Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »
Hoddesdon, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
TechnicalSupport Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. TechnicalSupport Consultant BI/Reporting/ERP more »
Job Title - TechnicalSupport Advisor - Out of Hours Salary - Up to £36k depending on experience Location - Remote Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a TechnicalSupport Advisor … customer service. Principal Responsibilities/Duties • Ensuring that the Customer is at the centre of everything that we do. • Providing 1st and 2nd line support to customers for Telephony, Data and IT Services. • Responsible for handling incoming queries by receiving phone calls, emails, and portal requests. Responding to these more »
TechnicalSupport Manager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a TechnicalSupport Manager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some lea... APCT1_UKTJ more »
Hoddesdon, England, United Kingdom Hybrid / WFH Options
Intellect Group
TechnicalSupport Consultant – BI/Reporting/ERP BI Tools – Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery or Cyberscreen experience*** The successful candidate will be: - Providing support to customers and assisting with software installations and configurations across various platforms. - Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. TechnicalSupport Consultant – BI/Reporting/ERP more »