User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS … experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients users. Contribute … to creating better products and services that solve users problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as More ❯
Here at Optum, we have a brilliant opportunity for an User Researcher to join our highly capable and talented Health Analytics Product Experience & Design team on a permanent basis. You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes. At Optum, we embrace new ideas and … innovative solutions, and we want you to bring your knowledge and expertise to the highly valued UserResearch team. You will play a significant part in designing and conducting research studies to present findings on products that are shaping the next evolutionary stage in health technology. If you want to be part of a company where you … are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through userresearch, then apply today! This User Researcher role is predominantly home working, however there is a requirement to visit customer/user sites on an ad hoc basis and attend ad hoc team More ❯
companies to deliver enhancements. The focus for Phase 5 is to centre on improving the customer experience with the main aim of a more accessible railway for all. The User Experience Advisor will bring the needs of clients to the forefront of solutions by gathering detailed user requirements, translating them into product specifications, and ensures a customer-focused … approach throughout the service development life cycle. You will also manage user readiness and deliver suitable training solutions. You will oversee both the initiation and completion of each roadmap item, maintaining consistency and alignment with user needs. What can I expect to do in this job? This is not an exhaustive list, but gives some of idea of … the people who use our products and how we can improve their experience. You'll work each day with cross-functional teams, such as product managers, designers, to prioritise research initiatives. You will identify user needs and behaviours and communicate those effectively, advocating for a human-centred approach. Conduct userresearch to gather detailed requirements from More ❯
Derby, Leicester or Coventry . You'll be the heartbeat of every digital experience we offer - working within a team of great people who are passionate about Customer and User Experience. Working with our customers either directly or indirectly, you'll be curious about their needs and not be afraid to test new ideas to showcase our commitment to … them. Put simply, you'll be responsible for delivering an outrageously amazing digital customer experience you'll be proud of. In this role, you will be responsible for the research elements required to help our CX team deign and iterate journeys and products that will drive our online experiences across all of Customer Products. Your ownership of this experience … entire Severn Trent customer base. Some of the Key accountabilities of the role will include: Working with, Business Leaders, Digital Analysts, and UX Specialists to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and improve the service Foster a culture of team involvement in userresearch, team More ❯
You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of userresearch activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, userresearch and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of userresearch activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, userresearch and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯
Mid/Senior Product Designer | Fully Onsite | Manchester (45-53K) User Experience Designer | Design tools | UserResearch | Wireframing & Prototyping Role We're looking for a passionate Product Designer who will want to work with tech for good business. This organisation build SaaS products that change peoples lives for the better saving you so much time! This … will see you design customer journeys where over a million people use the product/software. You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. Role You'll be a hands on UX Designer and passionate in producing high quality services More ❯
role is ideal for someone who is customer-centric, analytically minded, and capable of organizing complex tasks effectively. You should have experience in creating products with a focus on user experience, with a deep passion for product development in the mobility (EV, automotive, etc.) industry. Our work involves AI, Data Science, and Software Engineering disciplines, so a strong grasp … a compelling product vision and strategy aligned with the designated project, including macro-level scope. Advocate for the customer by understanding their needs, pain points, and feedback. Identify necessary research and collaborate with TCEU's userresearch and customer support teams to gather insights and ensure a customer-centric approach. What are we looking for from you … Experience in creating a product vision, identifying research needs, and developing roadmaps/strategies. Proven success in launching and scaling innovative mobility products is highly desirable, especially if you have experience in the mobility industry. Strong strategic thinking and problem-solving skills. Excellent communication and interpersonal skills, with the ability to articulate compelling rationales to both peers and customers. More ❯
environment that helps them thrive. Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Bristol (Hybrid 2 days in office) Rate: £600 per day (umbrella) About Us We are … Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs … to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather userresearch and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
environment that helps them thrive. Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Bristol (Hybrid 2 days in office) Rate: 600 per day (umbrella) About Us We are … Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs … to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather userresearch and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
environment that helps them thrive. Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Bristol (Hybrid 2 days in office) Rate: £600 per day (umbrella) About Us We are … Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs … to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather userresearch and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various More ❯
team members accountable for their performance and professional growth. Client-Centric Focus: Champion a deep understanding of client needs, challenges, and workflows. Ensure that product decisions are informed by userresearch, market analysis, and client feedback. Collaborate with Client Success and Sales teams to gather insights and enhance client satisfaction. Cross-functional Collaboration: Work closely with Engineering and … Design teams to deliver high-quality, user-centric B2B products. Coordinate with Marketing and Sales to develop go-to-market strategies and support product launches. Collaborate with other Product Directors to ensure a cohesive and integrated product offering. Market and User Insight: Stay abreast of industry trends, competitive landscape, and emerging technologies in the B2B SaaS and HR … tech space, specifically in the Benefits & Engagement industry. Integrate market research into product strategy, staying ahead of industry trends and competitive dynamics. Champion user-centric design by ensuring balanced qualitative and quantitative research methods are employed. Business Outcome Management: Own the economic outcomes for the Client Experience Cluster, driving revenue growth and client retention. Use data-driven More ❯
be times when you might need to come in at short notice. Sponsorship is NOT being offered. The role Perform end-to-end design process from problem definition and research to high-fidelity prototypes and implementation. Develop comprehensive information architecture systems that organize content and functionality in intuitive, accessible ways. Plan and conduct customer research to uncover insights … validate assumptions, and inform product decisions. Drive product discovery activities to identify opportunities and explore potential solutions. Create innovative user flows, wireframes, and prototypes that effectively communicate design concepts. The candidate MUST HAVE experience includes; Strong Information Architecture skills (this is a proper UX job, not looking for UI or Product Design). Looking for portfolios which clearly demonstrate … UX processes, userresearch, and a strong level of user centricity overall - no harm showing hi-fidelity work but need the rest to back it all up. Recent (last 3 years) start-up experience and comfortable with that fast-paced culture and occasional late finish, potentially at short notice (as is the nature of how these businesses More ❯
clear, actionable product requirements across backend systems and supply chain platforms Partner cross-functionally to optimise processes, drive automation, and integrate systems that enhance speed and accuracy Use metrics, user feedback, and operational KPIs to assess product impact and drive continuous improvement YOUR SKILLS AND EXPERIENCE The successful Product Manager will have the following skills and experience A strong … grasp of service design, API design, UX, userresearch, data and software development Sharp analytical and problem-solving skills backed by data and evidence Accountability for your product roadmap and deliverables THE BENEFITS The successful Product Manager will receive a salary of up to £62,000, plus an array of additional benefits. HOW TO APPLY: Please register your More ❯
how the visitor uses the website. Maximum Storage Duration : 2 years Type : HTTP Cookie _ga_# Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Maximum Storage Duration : 2 years Type : HTTP Cookie g.gif Registers statistical data on users … data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. NID Pending Maximum Storage Duration : 6 months Type : HTTP Cookie # Used to track user's interaction with embedded content. Maximum Storage Duration : Session Type : HTML Local Storage Secure-ROLLOUT_TOKEN Pending Maximum Storage Duration : 180 days Type : HTTP Cookie iU5q-!O9@$ Registers a … unique ID to keep statistics of what videos from YouTube the user has seen. Maximum Storage Duration : Session Type : HTML Local Storage LAST_RESULT_ENTRY_KEY Used to track user's interaction with embedded content. Maximum Storage Duration : Session Type : HTTP Cookie LogsDatabaseV2:V# LogsRequestsStore Used to track user's interaction with embedded content. Maximum Storage Duration More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Tillo
work closely with the Product and Engineering teams at Tillo to build a superb digital experience for our expanding network of global customers. You will be responsible for designing user interfaces that not only look great, but which make it simpler for customers to navigate the platform. Mission: Tillo, a leading SaaS company offering an embedded rewards and incentives … of projects, solving problems and identifying opportunities with the goal of developing new and improved experiences for our customers and stakeholders Working closely with our engineers to own the user experience and design of new features from conception until release Helping develop Tillo's design system, maintaining design standards and consistency across all Tillo products with clear direction and … documentation About you You will have experience in qualitative and quantitative userresearch methods with experience in presenting your findings to the team and wider business. Proficient in creating or maintaining a Design System across multiple products. Passionate about understanding the what and the why of problems and testing these hypotheses with data. Experience developing problem/opportunity More ❯
to families and children throughout Wales by supporting welfare and early years learning. To achieve this, they lead on developing and regulating the workforce, service improvement, and data and research to improve welfare. They are currently looking for a Welsh-speaking Website Senior Officer to join them on a permanent basis. This role is offered with flexible working options … functionality and performance, managing updates, resolving technical issues with external developers, and ensuring compliance with accessibility, digital, and Welsh language standards. You’ll also regularly monitor analytics, carry out userresearch, and report on performance to support continuous improvement. Additionally, you will: - Lead redesign projects and implement enhancements - Develop, design and publish online and offline content that meets … need: - A proven track record of managing websites and creating content - Experience using content management systems, HTML, site structure, and analytical and governance tools - Experience structuring, designing and publishing user-centred content for online and offline channels - Experience sub-editing and proofreading materials and turning complicated or technical text into plain English or Welsh - Experience creating and implementing marketing More ❯
will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with their strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the User … their services. Person specification About You Were interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities to inform strategic decision-making translating userresearch and insights into accessible, actionable designs advocating for user centred design and accessibility facilitating impactful design workshops with multidisciplinary teams and senior stakeholders mentoring and upskilling More ❯
will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with their strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the User … their services. Person specification About You Were interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities to inform strategic decision-making translating userresearch and insights into accessible, actionable designs advocating for user centred design and accessibility facilitating impactful design workshops with multidisciplinary teams and senior stakeholders mentoring and upskilling More ❯
will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services at DVSA, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with DVSA’s strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the … User Centred Design team to guide the Service Design profession at DVSA by setting standards and mentoring designers. Work with internal and external stakeholders, including policy experts, service owners, and other government departments, to enhance DVSA services. Person specification About You We’re interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
vision and roadmap for: FX-as-a-Service capabilities Integrated liquidity partnerships (e.g., with Tier 1 providers, ECNs) Forwards and hedging products Deposit and zero-deposit solutions Lead discovery, userresearch, and requirements gathering with clients and stakeholders. Write clear and actionable user stories, acceptance criteria, and product documentation. Collaborate with engineering, compliance, and design to deliver … solutions that are scalable, secure, and user-centric. Analyze market trends, competitive landscape, and regulatory requirements to shape product strategy. Measure product performance through KPIs and customer feedback, continuously iterating for improvement. Serve as subject matter expert on FX and treasury products internally and externally. Requirements Experience 2+ years of Product Ownership/Product Management experience in fintech, banking More ❯
and new feature delivery to ensure products remain reliable, robust and secure, whilst also being continuously improved. maintain a roadmap and develop and prioritise a product backlog, writing good user stories and making decisions based on evidence and value for money line-manage associate product managers and product managers be involved in hiring associates, product managers and contractors Person … re looking for someone who has a track-record of leading successful product delivery teams in an agile environment. You'll be guided by the fundamental principles of putting user needs first, focusing on delivery and outcomes over process, and being open and collaborative.You'll be someone who wants to make a difference, by delivering simpler, clearer and faster … public services that meet user needs. We're interested in people who have experience of: engaging with users, commissioning research and turning qualitative and quantitative insight into product improvements product managing high-volume digital products in a fast-paced environment, developing a Product strategy and working with multidisciplinary, agile teams from discovery to delivery continuous, data-led improvement More ❯
strong understanding of customer personas, business needs, and data-driven decision-making. The ideal candidate will be adept at communicating product requirements set by the Product Management organisation, gathering user feedback, and collaborating with a wide range of stakeholders and business users. Working closely with development teams, the Product Owner will play a key role in supporting the development … and ensuring high-quality standards for product enhancements. Responsibilities: Act as the voice of the customer, translating product requirements from the Product Management team into actionable Epics, Features, and User Stories. Own and manage the various product backlogs, ensuring work is prioritised based on business value and customer impact. Collaborate with development teams to refine and estimate user stories, ensuring clear acceptance criteria and well-defined personas. Ensure all user stories include precise acceptance criteria to facilitate development and automated testing. Partner with the development team to refine technical requirements and support sprint planning sessions. Ensure through collaboration with the development team that all issues and risks are raised in a timely manner, work with the More ❯
read online is created using our tools. Authoring & Curation is at the heart of the BBC's journey into a digital first future, harnessing the power of emerging technologies, userresearch and data analysis to ensure that BBC content creators will always have the tools to meet the needs of a rapidly evolving audience. WHY JOIN THE TEAM … Product Evolution: Champion the product vision, translating BBC wide strategic priorities into actionable product roadmaps. Drive Scalable Product Design: Lead the product lifecycle with a focus on building scalable, user-centric solutions that can grow with the organisation and adapt to emerging technology. Cross-Functional Collaboration: Partner with engineering, UX and editorial stakeholders to gather requirements, assess value, and … SKILLS AND EXPERIENCE ESSENTIAL CRITERIA: Proven experience in product management, ideally in editorial, content management, or internal tooling environments. Skilled in prioritisation and value-driven decision-making, utilising data, userresearch and testing to analyse problems and balance editorial needs, technical constraints, and strategic goals. Technical Fluency - the ability to engage confidently with engineering teams, understanding systems and More ❯
North Liberty, Iowa, United States Hybrid / WFH Options
GreenState Credit Union
with the company's strategic goals. You will function as a product owner for critical transformation programs, collaborating with business stakeholders, technology leaders, and external partners to build scalable, user-centric platforms that deliver measurable value. This role will collaborate closely with Consumer Services, Marketing, IT, Operations, and others as needed to manage the overall digital portfolio. GREENSTATE CULTURE … opportunities for digital innovation. Lead cross-functional teams through the entire product lifecycle-from discovery and MVP definition to enterprise rollout and continuous improvement. Translate complex business requirements and user feedback into clear product requirements, user stories, and success metrics. Evaluate and integrate new technologies (e.g., cloud platforms, AI, automation tools) to drive operational efficiencies and improve user experiences. Champion change management and user adoption strategies in collaboration with training and communications teams. Track and report on product KPIs to measure success and drive data-informed decisions. Help define and establishes the vision, strategy, and 3-year roadmap in conjunction with the SVP, Digital Transformation & Payments for GreenState's digital products of the future that will More ❯