on-site support for local and global users. Offer application support and troubleshoot hardware issues. Skills Required: Essential software knowledge: iManage/FileSite, Windows10, Office 365, Citrix. Proficiency with essential hardware: laptops, desktops and phones. Experience working in a legal or professional services environment. Does more »
liaising with warranty suppliers to effect repairs What we are looking for: •Service Desk/Customer Service roles•Planning and implementation of Windows10 deployments/migrations.•Experience with deployments using SCCM or Intune•Remote support and troubleshooting•SLA management, metrics and reporting•Incident, problem more »
Office 365 ( configuring mailboxes, distribution groups, calendar permissions etc) Administering Active Directory (Creating new users, processing leavers, resetting passwords etc.) Supporting and troubleshooting Windows 7, 8, 10 and 11. Supporting and troubleshooting Microsoft Office and its core applications Experience with hardware and resolving ad-hoc break more »
for a law firm or Legal MSP. Requirement and skills Excellent judgement in assessing user issues and intermediate troubleshooting methodology. Highly experienced in Windows10 OS and core application suite, including the Microsoft Suite and various applications. Good PC troubleshooting skills and the ability to assist more »
include: Judge and assess any issues users may face. Maintenance of the firm’s hardware through the asset management system. Demonstrate proficiency in Windows10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and more »
successful IS Analyst: Experience preferably within a large law firm environment, 1-2 years+ experience and strong knowledge of supporting applications such as Windows10, Microsoft Office products, Outlook, and iManage (use of backup software and knowledge of servers is advantageous). more »
You'll Need to Succeed: Excellent written and verbal communication skill in Japanese is preferred. Wide knowledge and proficiency in PC software like MicrosoftWindows10/11/servers, MS Office and Antivirus softwares. General knowledge and experience in PC Hardware, Server and public clouds more »
application, software, patch packages using management tools to end user hardware. modern management endpoint practices to update and maintain standards for client endpoints (Windows, iOS, Android) application packaging, deployments, documentation, and release control with Enterprise Solutions IT in the design, creation and maintenance of endpoint services in line … implement, and influence standards Level 3 Support through escalated incident tickets from the Service Desk and onsite Support Teams knowledge of working with Windows10/11 & Experience with Mac OS system, iOS and Android devices technical knowledge of network protocols, operating systems, and standards knowledge more »
where needed. Troubleshoot and coordination of repairs through vendors. Skills required: - Excellent customer service skills within a professional services environment. - Proficient knowledge of Windows operating systems, to include Windows 10. - Qualified applicants will also have MS-Office Suite skills. This role is offering up to more »
