Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 236 176 313
Rank change year-on-year -60 +137 -3
Permanent jobs citing Customer Requirements 1,216 2,083 2,105
As % of all permanent jobs advertised in the UK 1.20% 2.11% 1.28%
As % of the Processes & Methodologies category 1.42% 2.21% 1.34%
Number of salaries quoted 685 608 932
10th Percentile £28,500 £31,262 £32,750
25th Percentile £36,250 £37,500 £43,500
Median annual salary (50th Percentile) £50,000 £57,500 £57,617
Median % change year-on-year -13.04% -0.20% +0.20%
75th Percentile £65,000 £80,000 £75,000
90th Percentile £82,500 £91,250 £95,000
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -3.38%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 85,549 94,155 156,986
As % of all permanent jobs advertised in the UK 84.76% 95.59% 95.83%
Number of salaries quoted 60,063 55,401 82,663
10th Percentile £29,250 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,000 £60,000
Median % change year-on-year -9.84% +1.67% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 23 May 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -37 1,139 £50,000 -13.04% 638
UK excluding London -64 1,028 £48,500 -7.62% 563
Work from Home -34 351 £55,000 -17.91% 185
South East -51 330 £45,000 -10.00% 150
Midlands +64 306 £51,250 +7.89% 122
West Midlands +81 231 £57,500 +9.52% 80
North of England +11 159 £50,000 -9.09% 123
London -51 141 £70,000 -6.67% 132
South West -60 122 £44,000 -13.73% 65
North West +7 101 £50,000 -4.76% 74
East of England -78 84 £55,000 -4.35% 70
East Midlands +10 75 £29,500 -28.05% 42
Yorkshire +33 52 £55,000 - 36
Wales -55 15 £32,500 +8.07% 9
Scotland -197 15 £42,500 -13.27% 39
North East +2 11 £40,250 -26.82% 15
Northern Ireland +24 10 - - 8

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (2.71%) Microsoft Exchange
2 16 (1.32%) SharePoint
3 9 (0.74%) Confluence
4 7 (0.58%) IIS
5 6 (0.49%) Apache
5 6 (0.49%) Tomcat
6 5 (0.41%) JBoss
6 5 (0.41%) Kinematics
6 5 (0.41%) SharePoint 2010
6 5 (0.41%) SharePoint 2013
6 5 (0.41%) WebLogic
6 5 (0.41%) WebSphere
6 5 (0.41%) WildFly
7 4 (0.33%) CMS
8 3 (0.25%) Umbraco
9 2 (0.16%) Adobe Experience Manager
9 2 (0.16%) Blackberry Enterprise Server
9 2 (0.16%) Oracle SOA Suite
9 2 (0.16%) Oracle Workflow
10 1 (0.082%) WinCC
Applications
1 241 (19.82%) Microsoft Office
2 160 (13.16%) Microsoft Excel
3 26 (2.14%) Microsoft PowerPoint
4 18 (1.48%) Simulink
5 15 (1.23%) Microsoft Project
6 14 (1.15%) SOLIDWORKS
7 12 (0.99%) MS Visio
7 12 (0.99%) Spreadsheet
8 10 (0.82%) OrCAD
9 9 (0.74%) Solid Edge
10 8 (0.66%) Stateflow
11 6 (0.49%) InVision
11 6 (0.49%) Sketch
12 5 (0.41%) AutoCAD
12 5 (0.41%) CANalyzer
12 5 (0.41%) Trello
13 1 (0.082%) Siemens NX
Business Applications
1 10 (0.82%) Dynamics CRM
2 7 (0.58%) Teamcenter
3 6 (0.49%) Remedy ITSM
4 5 (0.41%) Oracle ERP
5 4 (0.33%) SAP WM
6 2 (0.16%) Dynamics NAV
6 2 (0.16%) Oracle Applications
6 2 (0.16%) Oracle Cash Management
6 2 (0.16%) Oracle EBS
6 2 (0.16%) Oracle EBS R12
6 2 (0.16%) Primavera
6 2 (0.16%) SAP S/4HANA
6 2 (0.16%) Workfront
7 1 (0.082%) Elite 3E
7 1 (0.082%) HiPortfolio
7 1 (0.082%) SAP ERP
7 1 (0.082%) SAP SD
Cloud Services
1 103 (8.47%) Azure
2 67 (5.51%) Microsoft 365
2 67 (5.51%) SaaS
3 62 (5.10%) AWS
4 42 (3.45%) Power Platform
5 26 (2.14%) Azure DevOps
6 23 (1.89%) Cloud Computing
7 18 (1.48%) Dynamics 365
7 18 (1.48%) Entra ID
8 11 (0.90%) GCP
8 11 (0.90%) Power Automate
9 8 (0.66%) PaaS
10 7 (0.58%) Google Sheets
10 7 (0.58%) PowerApps
11 5 (0.41%) GitHub
11 5 (0.41%) IaaS
11 5 (0.41%) WhatsApp
12 4 (0.33%) Google Analytics
12 4 (0.33%) Snowflake
13 3 (0.25%) Google Data Studio
Communications & Networking
1 49 (4.03%) WAN
2 31 (2.55%) Firewall
3 28 (2.30%) TCP/IP
3 28 (2.30%) VPN
4 27 (2.22%) Wireless
5 26 (2.14%) LAN
6 25 (2.06%) Internet
7 23 (1.89%) SD-WAN
8 21 (1.73%) DNS
9 20 (1.64%) 5G
10 17 (1.40%) BGP
10 17 (1.40%) Ethernet
10 17 (1.40%) MPLS
11 15 (1.23%) RS-232
11 15 (1.23%) SAN
11 15 (1.23%) Unified Communications
11 15 (1.23%) Wi-Fi
12 14 (1.15%) DHCP
12 14 (1.15%) HTTP
13 13 (1.07%) SSL
Database & Business Intelligence
1 48 (3.95%) SQL Server
2 30 (2.47%) Power BI
3 23 (1.89%) NoSQL
4 15 (1.23%) MongoDB
5 10 (0.82%) GIS
6 9 (0.74%) Data Warehouse
7 8 (0.66%) Geospatial Data
8 7 (0.58%) MySQL
8 7 (0.58%) Relational Database
9 6 (0.49%) SQL Server Analysis Services
10 5 (0.41%) Big Data
10 5 (0.41%) SQL Server Reporting Services
11 4 (0.33%) DTS
11 4 (0.33%) PostgreSQL
11 4 (0.33%) PowerPivot
11 4 (0.33%) Redis
12 3 (0.25%) Amazon RDS
12 3 (0.25%) Elasticsearch
12 3 (0.25%) Looker
13 2 (0.16%) Data Lake
Development Applications
1 47 (3.87%) JIRA
2 35 (2.88%) Git
3 24 (1.97%) Subversion
4 19 (1.56%) Rational DOORS
4 19 (1.56%) Visual Studio
5 16 (1.32%) GitLab
6 9 (0.74%) Rational Rhapsody
7 7 (0.58%) Eclipse
7 7 (0.58%) Jenkins
8 5 (0.41%) CANoe
8 5 (0.41%) LabVIEW
8 5 (0.41%) NUnit
9 3 (0.25%) Bitbucket
9 3 (0.25%) SonarQube
10 2 (0.16%) Cypress.io
10 2 (0.16%) Hudson
10 2 (0.16%) Selenium
10 2 (0.16%) SoapUI
10 2 (0.16%) TeamCity
10 2 (0.16%) WebDriver
General
1 559 (45.97%) Social Skills
2 318 (26.15%) Analytical Skills
3 219 (18.01%) Finance
4 195 (16.04%) Organisational Skills
5 155 (12.75%) Influencing Skills
6 132 (10.86%) Marketing
7 85 (6.99%) Retail
8 81 (6.66%) Electronics
8 81 (6.66%) Manufacturing
8 81 (6.66%) Presentation Skills
9 49 (4.03%) Inclusion and Diversity
10 43 (3.54%) Telecoms
11 36 (2.96%) Legal
12 35 (2.88%) Aerospace
12 35 (2.88%) Automotive
13 29 (2.38%) Games
14 27 (2.22%) Public Sector
15 23 (1.89%) Law
16 22 (1.81%) Military
17 13 (1.07%) Aviation
Job Titles
1 173 (14.23%) Analyst
2 143 (11.76%) Senior
3 120 (9.87%) Product Analyst
3 120 (9.87%) Sales Analyst
4 105 (8.63%) Project Manager
5 96 (7.89%) Architect
6 84 (6.91%) Support Engineer
7 82 (6.74%) Consultant
8 79 (6.50%) Developer
8 79 (6.50%) Lead
9 78 (6.41%) Systems Engineer
10 53 (4.36%) Solutions Architect
11 45 (3.70%) Applications Engineer
12 42 (3.45%) Software Engineer
13 30 (2.47%) Network Engineer
14 29 (2.38%) Development Manager
15 28 (2.30%) Product Manager
16 26 (2.14%) Senior Developer
17 24 (1.97%) Infrastructure Engineer
17 24 (1.97%) Technical Consultant
Libraries, Frameworks & Software Standards
1 66 (5.43%) .NET
2 45 (3.70%) HTML
3 42 (3.45%) SOAP
4 40 (3.29%) CSS
5 37 (3.04%) Web Services
6 32 (2.63%) XML
7 29 (2.38%) .NET Framework
8 26 (2.14%) RESTful
9 24 (1.97%) JSON
9 24 (1.97%) REST
10 21 (1.73%) AngularJS
10 21 (1.73%) React
11 20 (1.64%) Node.js
12 16 (1.32%) RabbitMQ
13 15 (1.23%) Qt
14 11 (0.90%) jQuery
14 11 (0.90%) NETCONF
14 11 (0.90%) RESTCONF
14 11 (0.90%) YAML
14 11 (0.90%) YANG
Miscellaneous
1 133 (10.94%) Self-Motivation
2 125 (10.28%) Management Information System
3 55 (4.52%) Data Centre
4 47 (3.87%) IoT
5 44 (3.62%) Driving Licence
6 38 (3.13%) Product Ownership
7 35 (2.88%) Robotics
8 29 (2.38%) Algorithms
9 27 (2.22%) Virtual Team
10 26 (2.14%) Clustering
11 21 (1.73%) Analytical Mindset
12 20 (1.64%) Public Cloud
13 19 (1.56%) Analogue Electronics
14 16 (1.32%) Data Structures
15 15 (1.23%) Embedded Systems
15 15 (1.23%) Hybrid Cloud
16 13 (1.07%) FPGA
16 13 (1.07%) Renewable Energy
17 12 (0.99%) Onboarding
17 12 (0.99%) PKI
Operating Systems
1 125 (10.28%) Windows
2 87 (7.15%) Linux
3 35 (2.88%) Windows Server
4 26 (2.14%) Windows 10
5 18 (1.48%) Unix
6 16 (1.32%) Windows 7
7 15 (1.23%) Windows Server 2012
8 14 (1.15%) AIX
9 13 (1.07%) CentOS
10 12 (0.99%) Ubuntu
11 5 (0.41%) Embedded Linux
12 4 (0.33%) Android
12 4 (0.33%) Apple iOS
13 3 (0.25%) FreeBSD
13 3 (0.25%) Mac OS X
14 2 (0.16%) Oracle Linux
14 2 (0.16%) OS/2
14 2 (0.16%) Red Hat Enterprise Linux
14 2 (0.16%) Windows Server 2008
14 2 (0.16%) Windows XP
Processes & Methodologies
1 428 (35.20%) Problem-Solving
2 247 (20.31%) Project Management
3 233 (19.16%) Agile
4 220 (18.09%) Continuous Improvement
5 218 (17.93%) Customer Service
6 162 (13.32%) Mathematics
7 143 (11.76%) Business Development
7 143 (11.76%) Mentoring
7 143 (11.76%) Presales
8 110 (9.05%) Collaborative Working
9 97 (7.98%) Decision-Making
10 96 (7.89%) Software Engineering
11 95 (7.81%) DevOps
12 90 (7.40%) ITIL
13 84 (6.91%) Coaching
14 83 (6.83%) Systems Engineering
15 80 (6.58%) Project Delivery
16 79 (6.50%) Data Management
17 77 (6.33%) Cybersecurity
18 76 (6.25%) Logistics
Programming Languages
1 119 (9.79%) SQL
2 85 (6.99%) Python
3 74 (6.09%) JavaScript
4 67 (5.51%) C#
5 58 (4.77%) C
6 54 (4.44%) C++
7 33 (2.71%) Java
8 23 (1.89%) PowerShell
9 21 (1.73%) MATLAB
10 19 (1.56%) VB
11 12 (0.99%) ActionScript
12 9 (0.74%) TypeScript
13 7 (0.58%) Bash
13 7 (0.58%) Go
14 5 (0.41%) T-SQL
14 5 (0.41%) XAML
15 4 (0.33%) Assembly Language
15 4 (0.33%) Embedded C
15 4 (0.33%) Ruby
16 3 (0.25%) Apex Code
Qualifications
1 469 (38.57%) Degree
2 187 (15.38%) Security Cleared
3 90 (7.40%) SC Cleared
4 36 (2.96%) Master's Degree
5 34 (2.80%) DV Cleared
6 24 (1.97%) BPSS Clearance
7 23 (1.89%) HND
8 19 (1.56%) Cisco Certification
9 18 (1.48%) Microsoft Certification
10 14 (1.15%) Computer Science Degree
10 14 (1.15%) DBS Check
11 13 (1.07%) ITIL Certification
12 12 (0.99%) CCNP
12 12 (0.99%) HNC
13 11 (0.90%) MBA
13 11 (0.90%) PRINCE2 Practitioner
14 9 (0.74%) CCNA
14 9 (0.74%) Chartered Engineer
14 9 (0.74%) PhD
14 9 (0.74%) PMI Certification
Quality Assurance & Compliance
1 78 (6.41%) SLA
2 73 (6.00%) PMO
3 48 (3.95%) QA
4 29 (2.38%) ISO 9001
5 26 (2.14%) ISO/IEC 27001
6 17 (1.40%) ISO 26262
7 16 (1.32%) GDPR
8 15 (1.23%) Accessibility
9 11 (0.90%) Actionable Recommendations
9 11 (0.90%) Automotive SPICE
10 10 (0.82%) Cyber Essentials
11 7 (0.58%) ISO 9000
11 7 (0.58%) ISO/IEC 17025
11 7 (0.58%) JTAG
12 5 (0.41%) NCSC
12 5 (0.41%) NIST
13 4 (0.33%) IEC 61131
13 4 (0.33%) ISO/IEC 15288
14 3 (0.25%) ECSS
14 3 (0.25%) GRC
System Software
1 65 (5.35%) Active Directory
2 50 (4.11%) Firmware
3 38 (3.13%) VMware Infrastructure
4 32 (2.63%) Docker
5 13 (1.07%) vSphere
6 12 (0.99%) OpenSSH
6 12 (0.99%) VMware ESXi
6 12 (0.99%) XenApp
7 6 (0.49%) Hyper-V
8 5 (0.41%) Embedded Firmware
9 1 (0.082%) FreeRADIUS
9 1 (0.082%) NFS
9 1 (0.082%) Shibboleth
9 1 (0.082%) vCloud
Systems Management
1 28 (2.30%) Kubernetes
2 23 (1.89%) Ansible
3 21 (1.73%) Terraform
4 13 (1.07%) Functional Safety
4 13 (1.07%) Microsoft Intune
5 12 (0.99%) Backup Exec
5 12 (0.99%) IBM BigFix
5 12 (0.99%) NetBackup
5 12 (0.99%) PowerCLI
5 12 (0.99%) vCenter Server
6 8 (0.66%) SCCM
7 6 (0.49%) Endace
8 5 (0.41%) HP UCMDB
9 4 (0.33%) FortiGate
10 3 (0.25%) Dell DRAC
10 3 (0.25%) Fluentd
10 3 (0.25%) Grafana
10 3 (0.25%) logstash
10 3 (0.25%) Prometheus
11 2 (0.16%) WSUS
Vendors
1 245 (20.15%) Microsoft
2 52 (4.28%) Oracle
3 49 (4.03%) VMware
4 45 (3.70%) Cisco
5 34 (2.80%) IBM
6 27 (2.22%) Google
7 26 (2.14%) Apple
8 24 (1.97%) Dell
9 22 (1.81%) HP
9 22 (1.81%) IFS
9 22 (1.81%) Juniper
10 21 (1.73%) Citrix
11 20 (1.64%) Adobe
12 19 (1.56%) ServiceNow
13 17 (1.40%) SAP
14 16 (1.32%) Workday
15 14 (1.15%) NetApp
16 12 (0.99%) Hitachi
16 12 (0.99%) Snow
16 12 (0.99%) Veritas