Service Design
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 422 423 288
Rank change year-on-year +1 -135 +178
Permanent jobs citing Service Design 591 716 2,389
As % of all permanent jobs advertised in the UK 0.58% 0.74% 1.43%
As % of the Processes & Methodologies category 0.68% 0.77% 1.49%
Number of salaries quoted 259 383 795
10th Percentile £41,250 £42,500 £39,750
25th Percentile £48,250 £46,250 £50,000
Median annual salary (50th Percentile) £58,800 £62,500 £60,000
Median % change year-on-year -5.92% +4.17% -
75th Percentile £72,500 £80,000 £72,500
90th Percentile £90,000 £105,000 £85,000
UK excluding London median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -

All Process and Methodology Skills
UK

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 86,445 93,025 160,114
As % of all permanent jobs advertised in the UK 84.24% 95.56% 95.90%
Number of salaries quoted 60,550 54,985 83,280
10th Percentile £29,250 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,000 £60,000
Median % change year-on-year -9.84% +1.67% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a proportion of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

3-month moving average salary quoted in jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 28 May 2024.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +20 453 £55,000 -8.33% 64
England +4 444 £58,800 -5.92% 127
Work from Home -39 204 £57,965 -1.45% 55
North of England +92 120 £57,965 -0.94% 24
London +94 118 £74,250 +10.00% 59
Scotland +4 102 £58,800 -47.92% 4
South West -34 73 £55,000 -8.33% 11
North West +50 71 £62,888 +11.80% 19
South East -57 60 £50,000 -4.76% 6
Midlands -27 42 £57,500 -14.81% 11
Yorkshire +73 31 £57,965 -12.51% 5
East of England +4 30 £43,750 -12.50% 6
West Midlands -13 28 £57,965 -14.13% 7
North East +2 18 £57,965 +21.59%
Wales -10 15 £47,000 -21.67% 1
East Midlands -14 14 £35,000 -51.72% 4
Northern Ireland +25 11 £58,800 - 3

Service Design
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (3.21%) Microsoft Exchange
2 9 (1.52%) Confluence
3 8 (1.35%) CMS
4 6 (1.02%) SharePoint
5 1 (0.17%) Jetty
5 1 (0.17%) SAS
Applications
1 31 (5.25%) UserZoom
2 27 (4.57%) Microsoft Office
3 14 (2.37%) Microsoft Excel
4 13 (2.20%) Microsoft PowerPoint
5 10 (1.69%) Sketch
6 9 (1.52%) MS Visio
6 9 (1.52%) Spreadsheet
7 7 (1.18%) Microsoft Project
8 6 (1.02%) Trello
9 5 (0.85%) InVision
10 3 (0.51%) Adobe XD
10 3 (0.51%) Chatbot
11 2 (0.34%) Zeplin
Business Applications
1 4 (0.68%) ResourceLink
2 3 (0.51%) Dynamics NAV
2 3 (0.51%) Salesforce CRM
3 1 (0.17%) Data Workbench
Cloud Services
1 78 (13.20%) Azure
2 77 (13.03%) Figma
3 63 (10.66%) SurveyMonkey
4 52 (8.80%) AWS
5 51 (8.63%) Microsoft 365
6 30 (5.08%) SaaS
7 19 (3.21%) Power Platform
8 15 (2.54%) Azure DevOps
9 14 (2.37%) dbt
9 14 (2.37%) PaaS
10 13 (2.20%) IaaS
11 12 (2.03%) Cloud Computing
12 10 (1.69%) PowerApps
13 9 (1.52%) Serverless
14 7 (1.18%) AWS CloudFormation
14 7 (1.18%) AWS Lambda
14 7 (1.18%) Power Automate
15 6 (1.02%) Azure ExpressRoute
15 6 (1.02%) GitHub
16 5 (0.85%) Dynamics 365
Communications & Networking
1 28 (4.74%) WAN
2 21 (3.55%) MPLS
3 16 (2.71%) SD-WAN
4 15 (2.54%) LAN
5 13 (2.20%) Firewall
6 12 (2.03%) BGP
6 12 (2.03%) VoIP
6 12 (2.03%) Wi-Fi
7 9 (1.52%) Network Security
7 9 (1.52%) Unified Communications
7 9 (1.52%) VPN
7 9 (1.52%) WLAN
8 8 (1.35%) Cisco ISE
8 8 (1.35%) Cisco Nexus
8 8 (1.35%) DMZ
8 8 (1.35%) VLAN
9 6 (1.02%) Cisco Wireless
9 6 (1.02%) SAN
9 6 (1.02%) Wireless
10 5 (0.85%) NAS
Database & Business Intelligence
1 13 (2.20%) Big Data
2 12 (2.03%) Power BI
3 8 (1.35%) Relational Database
3 8 (1.35%) SQL Server
4 7 (1.18%) Tableau
5 6 (1.02%) MongoDB
5 6 (1.02%) Snowflake Schema
5 6 (1.02%) Star Schema
6 4 (0.68%) BusinessObjects
6 4 (0.68%) MySQL
6 4 (0.68%) NoSQL
7 2 (0.34%) Oracle Database
8 1 (0.17%) Azure SQL Database
8 1 (0.17%) Data Lake
8 1 (0.17%) Data Mining
8 1 (0.17%) Data Warehouse
8 1 (0.17%) DB2
8 1 (0.17%) OLTP
8 1 (0.17%) PostgreSQL
8 1 (0.17%) RDBMS
Development Applications
1 42 (7.11%) Jenkins
2 19 (3.21%) JIRA
3 7 (1.18%) Git
4 6 (1.02%) GitLab
5 4 (0.68%) CircleCI
5 4 (0.68%) git-flow
5 4 (0.68%) Visual Studio
6 1 (0.17%) Axure RP
6 1 (0.17%) Visual Studio Team System
General
1 201 (34.01%) Social Skills
2 147 (24.87%) Finance
3 112 (18.95%) Inclusion and Diversity
4 108 (18.27%) Public Sector
5 98 (16.58%) Law
6 96 (16.24%) Marketing
7 48 (8.12%) Legal
8 37 (6.26%) Analytical Skills
9 32 (5.41%) Social Science
10 29 (4.91%) Banking
11 27 (4.57%) Retail
12 21 (3.55%) Investment Banking
13 19 (3.21%) Presentation Skills
14 8 (1.35%) Financial Institution
14 8 (1.35%) Police
15 7 (1.18%) French Language
15 7 (1.18%) German Language
15 7 (1.18%) Influencing Skills
16 6 (1.02%) Games
17 5 (0.85%) Manufacturing
Job Titles
1 111 (18.78%) Architect
2 97 (16.41%) Designer
3 95 (16.07%) Lead
4 82 (13.87%) Senior
5 48 (8.12%) Service Designer
6 45 (7.61%) User Experience Researcher
7 38 (6.43%) Analyst
7 38 (6.43%) Service Architect
8 35 (5.92%) Service Manager
9 33 (5.58%) Consultant
10 32 (5.41%) ITSM Architect
11 27 (4.57%) Interaction Designer
12 24 (4.06%) Senior Designer
12 24 (4.06%) Systems Architect
13 23 (3.89%) IT Manager
14 21 (3.55%) UX Designer
15 20 (3.38%) Senior Interaction Designer
16 19 (3.21%) Senior Consultant
17 18 (3.05%) Solutions Architect
17 18 (3.05%) Technical Architect
Libraries, Frameworks & Software Standards
1 23 (3.89%) HTML
2 12 (2.03%) Web Services
3 11 (1.86%) CSS
3 11 (1.86%) Middleware
4 10 (1.69%) React
5 7 (1.18%) RESTful
6 6 (1.02%) EDI
6 6 (1.02%) IDoc
6 6 (1.02%) Node.js
7 5 (0.85%) .NET
7 5 (0.85%) JSON
7 5 (0.85%) XML
8 4 (0.68%) Elastic Stack
8 4 (0.68%) Spring
8 4 (0.68%) Spring Boot
8 4 (0.68%) XSLT
9 3 (0.51%) .NET Framework
9 3 (0.51%) ADO
9 3 (0.51%) Entity Framework
10 2 (0.34%) Kafka
Miscellaneous
1 61 (10.32%) Management Information System
2 36 (6.09%) Product Ownership
3 27 (4.57%) Data Structures
3 27 (4.57%) Market Risk
4 26 (4.40%) Data Centre
5 21 (3.55%) Onboarding
6 19 (3.21%) Algorithms
7 14 (2.37%) NHS
7 14 (2.37%) Virtual Team
8 11 (1.86%) Self-Motivation
9 10 (1.69%) IoT
10 8 (1.35%) Operational Technology
10 8 (1.35%) Public Cloud
11 5 (0.85%) Enterprise Software
11 5 (0.85%) Hedge funds
11 5 (0.85%) Low-Code
11 5 (0.85%) Video Conferencing
12 4 (0.68%) Enterprise Cloud
12 4 (0.68%) Fat Client
12 4 (0.68%) Hybrid Cloud
Operating Systems
1 46 (7.78%) Windows
2 32 (5.41%) Windows Server
3 9 (1.52%) Linux
3 9 (1.52%) Windows Server 2016
4 2 (0.34%) Windows 10
5 1 (0.17%) Unix
5 1 (0.17%) Windows 7
5 1 (0.17%) Windows 8
5 1 (0.17%) Windows Vista
5 1 (0.17%) zOS
Processes & Methodologies
1 207 (35.03%) Agile
2 193 (32.66%) User Experience
3 191 (32.32%) Actionable Insight
4 159 (26.90%) ITIL
5 151 (25.55%) User Research
6 140 (23.69%) Project Management
7 120 (20.30%) Roadmaps
8 118 (19.97%) Service Delivery
9 101 (17.09%) Product Management
10 94 (15.91%) Mentoring
11 93 (15.74%) Service Management
12 92 (15.57%) Problem-Solving
13 88 (14.89%) UX Research
14 86 (14.55%) Interaction Design
15 84 (14.21%) User-Centered Design (UCD)
16 83 (14.04%) Prototyping
17 82 (13.87%) DevOps
18 81 (13.71%) Analytics
18 81 (13.71%) Stakeholder Management
19 78 (13.20%) Psychology
Programming Languages
1 39 (6.60%) R
2 31 (5.25%) SQL
3 12 (2.03%) JavaScript
4 11 (1.86%) PowerShell
4 11 (1.86%) T-SQL
5 10 (1.69%) Python
6 5 (0.85%) C#
6 5 (0.85%) Java
7 4 (0.68%) C++
7 4 (0.68%) Scala
7 4 (0.68%) Shell Script
7 4 (0.68%) VB
8 3 (0.51%) TypeScript
9 2 (0.34%) Go
10 1 (0.17%) Data Analysis Expressions
10 1 (0.17%) PHP
Qualifications
1 197 (33.33%) Degree
2 160 (27.07%) Security Cleared
3 102 (17.26%) SC Cleared
4 59 (9.98%) Master's Degree
5 43 (7.28%) PhD
6 26 (4.40%) Microsoft Certification
7 17 (2.88%) Cisco Certification
8 13 (2.20%) MCSE
9 10 (1.69%) BPSS Clearance
9 10 (1.69%) CCNA
10 9 (1.52%) Computer Science Degree
10 9 (1.52%) MBA
11 7 (1.18%) CCNP
11 7 (1.18%) IIBA
11 7 (1.18%) PRINCE2 Practitioner
12 5 (0.85%) TOGAF Certification
13 4 (0.68%) AWS Certification
13 4 (0.68%) CCDP
13 4 (0.68%) ITIL Certification
13 4 (0.68%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 72 (12.18%) Accessibility
2 32 (5.41%) Actionable Recommendations
3 30 (5.08%) WCAG
4 10 (1.69%) QA
5 8 (1.35%) Sarbanes-Oxley
6 6 (1.02%) NCSC
6 6 (1.02%) SLA
7 4 (0.68%) PMO
8 2 (0.34%) ISO/IEC 20000
9 1 (0.17%) Data Quality
9 1 (0.17%) GDPR
9 1 (0.17%) ISO/IEC 27001
System Software
1 39 (6.60%) Active Directory
2 14 (2.37%) Docker
3 13 (2.20%) Hyper-V
4 10 (1.69%) VMware Infrastructure
5 4 (0.68%) Virtual Desktop
6 3 (0.51%) vSphere
7 1 (0.17%) vCloud
Systems Management
1 17 (2.88%) Terraform
2 16 (2.71%) Microsoft Intune
3 12 (2.03%) Kubernetes
4 11 (1.86%) Ansible
5 4 (0.68%) Nessus
6 3 (0.51%) HAProxy
7 2 (0.34%) Istio
7 2 (0.34%) SCCM
8 1 (0.17%) Nagios
8 1 (0.17%) ZABBIX
Vendors
1 75 (12.69%) Microsoft
2 63 (10.66%) Qualtrics
3 18 (3.05%) Cisco
4 17 (2.88%) VMware
5 16 (2.71%) Meraki
6 11 (1.86%) ServiceNow
7 10 (1.69%) Citrix
8 9 (1.52%) Salesforce
9 8 (1.35%) CheckPoint
9 8 (1.35%) Palo Alto
9 8 (1.35%) SAP
10 7 (1.18%) Computacenter
10 7 (1.18%) SolarWinds
11 6 (1.02%) Adobe
11 6 (1.02%) OpenText
11 6 (1.02%) Oracle
12 5 (0.85%) Automation Anywhere
12 5 (0.85%) Google
12 5 (0.85%) iManage
12 5 (0.85%) NetApp