Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 419 440 538
Rank change year-on-year +21 +98 -117
Permanent jobs citing VoIP 596 687 996
As % of all permanent jobs advertised in the UK 0.59% 0.70% 0.61%
As % of the Communications & Networking category 4.43% 4.41% 4.57%
Number of salaries quoted 515 488 737
10th Percentile £24,578 £26,250 £25,698
25th Percentile £26,250 £30,688 £32,000
Median annual salary (50th Percentile) £32,500 £39,250 £45,000
Median % change year-on-year -17.20% -12.78% +15.38%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £63,750 £68,750 £80,000
UK excluding London median annual salary £32,500 £39,750 £42,500
% change year-on-year -18.24% -6.47% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,460 15,589 21,774
As % of all permanent jobs advertised in the UK 13.34% 15.83% 13.29%
Number of salaries quoted 9,379 7,833 11,758
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,250 £52,500
Median % change year-on-year -5.47% -4.29% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £44,000 £45,000 £47,500
% change year-on-year -2.22% -5.26% +5.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 23 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +39 557 £32,500 -16.67% 158
UK excluding London +6 502 £32,500 -18.24% 139
Work from Home +22 178 £37,500 -11.76% 69
South East +46 136 £32,500 -35.00% 40
North of England +17 134 £31,000 -20.51% 35
London +34 89 £50,000 +33.33% 35
Midlands +22 88 £29,287 -19.76% 24
North West -28 64 £34,000 -16.56% 23
East of England +18 60 £41,750 +46.49% 17
West Midlands +26 59 £33,750 -14.86% 12
South West -66 46 £37,500 -25.00% 14
Yorkshire +68 41 £27,500 -3.51% 9
North East +11 29 £27,000 -16.92% 3
East Midlands +7 29 £28,165 -20.66% 12
Wales +14 20 £29,750 -21.19% 9
Scotland -60 18 £42,500 -9.57% 3

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (17.28%) Microsoft Exchange
2 71 (11.91%) SharePoint
3 10 (1.68%) Skype for Business
4 5 (0.84%) CMS
4 5 (0.84%) Exchange Server 2013
5 3 (0.50%) IIS
5 3 (0.50%) SAS
6 2 (0.34%) Confluence
6 2 (0.34%) Exchange Server 2003
6 2 (0.34%) Exchange Server 2007
6 2 (0.34%) Exchange Server 2010
6 2 (0.34%) WordPress
Applications
1 103 (17.28%) Microsoft Office
2 8 (1.34%) Spreadsheet
3 3 (0.50%) MS Visio
3 3 (0.50%) SPSS
4 2 (0.34%) Microsoft Excel
4 2 (0.34%) Trello
Business Applications
1 4 (0.67%) Carpe Diem
2 2 (0.34%) Sage 200
2 2 (0.34%) Sparx Enterprise Architect
3 1 (0.17%) SAP ERP
3 1 (0.17%) SAP S/4HANA
Cloud Services
1 276 (46.31%) Microsoft 365
2 186 (31.21%) Azure
3 61 (10.23%) Entra ID
4 55 (9.23%) AWS
5 32 (5.37%) SaaS
6 22 (3.69%) Mimecast
7 17 (2.85%) Google Workspace
8 15 (2.52%) GCP
9 14 (2.35%) OneDrive
10 13 (2.18%) Power Platform
11 9 (1.51%) WhatsApp
12 7 (1.17%) Amazon EC2
12 7 (1.17%) PaaS
12 7 (1.17%) Rubrik
13 6 (1.01%) Cloud Computing
13 6 (1.01%) Twilio
14 5 (0.84%) Virtual Private Cloud
15 4 (0.67%) Azure ExpressRoute
15 4 (0.67%) Dynamics 365
15 4 (0.67%) IaaS
Communications & Networking
1 170 (28.52%) Firewall
2 133 (22.32%) WAN
3 113 (18.96%) LAN
4 106 (17.79%) VPN
5 102 (17.11%) DNS
6 93 (15.60%) TCP/IP
7 74 (12.42%) Wireless
8 69 (11.58%) Wi-Fi
9 67 (11.24%) DHCP
10 62 (10.40%) VLAN
11 48 (8.05%) Unified Communications
12 45 (7.55%) Internet
12 45 (7.55%) MPLS
13 40 (6.71%) Network Security
14 38 (6.38%) SAN
15 37 (6.21%) PBX
15 37 (6.21%) SD-WAN
16 26 (4.36%) Broadband
17 25 (4.19%) BGP
17 25 (4.19%) NAS
Database & Business Intelligence
1 43 (7.21%) SQL Server
2 11 (1.85%) MySQL
3 6 (1.01%) Power BI
4 4 (0.67%) Amazon RDS
5 3 (0.50%) Big Data
5 3 (0.50%) EDRMS
6 1 (0.17%) PostgreSQL
6 1 (0.17%) PowerPivot
6 1 (0.17%) RDBMS
6 1 (0.17%) Relational Database
6 1 (0.17%) SQL Server Reporting Services
Development Applications
1 5 (0.84%) Jenkins
2 3 (0.50%) JIRA
2 3 (0.50%) Rational DOORS
3 2 (0.34%) Hudson
3 2 (0.34%) Visual Studio
4 1 (0.17%) Robot Framework
4 1 (0.17%) Selenium
General
1 261 (43.79%) Social Skills
2 109 (18.29%) Telecoms
3 36 (6.04%) Finance
4 26 (4.36%) Organisational Skills
5 23 (3.86%) Retail
6 21 (3.52%) Law
7 20 (3.36%) Legal
8 18 (3.02%) Analytical Skills
9 17 (2.85%) Inclusion and Diversity
10 11 (1.85%) Back Office
10 11 (1.85%) Documentation Skills
11 10 (1.68%) Marketing
11 10 (1.68%) Presentation Skills
12 9 (1.51%) Electronics
13 8 (1.34%) Billing
13 8 (1.34%) Public Sector
14 7 (1.17%) Banking
15 6 (1.01%) French Language
15 6 (1.01%) German Language
15 6 (1.01%) Italian Language
Job Titles
1 129 (21.64%) Support Engineer
2 122 (20.47%) IT Support
3 107 (17.95%) IT Engineer
4 102 (17.11%) Analyst
5 85 (14.26%) IT Support Engineer
6 55 (9.23%) Senior
7 51 (8.56%) Infrastructure Engineer
8 39 (6.54%) Network Engineer
9 37 (6.21%) IT Technician
10 35 (5.87%) IT Analyst
11 34 (5.70%) Service Analyst
11 34 (5.70%) Service Desk Analyst
12 32 (5.37%) 2nd Line Support
12 32 (5.37%) IT Support Analyst
13 29 (4.87%) Support Analyst
14 28 (4.70%) Operations Analyst
15 27 (4.53%) Technical Support
16 26 (4.36%) 1st Line Support
17 25 (4.19%) Operations Engineer
17 25 (4.19%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (1.68%) 802.1X
2 8 (1.34%) SAML
3 6 (1.01%) .NET
4 5 (0.84%) CSS
5 3 (0.50%) RESTful
5 3 (0.50%) XMPP
6 2 (0.34%) HTML
6 2 (0.34%) Web Services
6 2 (0.34%) XML
7 1 (0.17%) .NET Core
7 1 (0.17%) ASP.NET Web API
7 1 (0.17%) EDI
7 1 (0.17%) FreeSWITCH
7 1 (0.17%) LDAP
7 1 (0.17%) pytest
7 1 (0.17%) WCF
7 1 (0.17%) WPF
Miscellaneous
1 43 (7.21%) Driving Licence
2 32 (5.37%) Management Information System
3 31 (5.20%) Video Conferencing
4 29 (4.87%) Self-Motivation
5 27 (4.53%) Fat Client
5 27 (4.53%) Thin Client
6 23 (3.86%) Data Centre
7 13 (2.18%) IoT
8 12 (2.01%) CCTV
9 10 (1.68%) Clustering
9 10 (1.68%) Onboarding
9 10 (1.68%) Public Cloud
10 8 (1.34%) Client/Server
11 7 (1.17%) FMCG
11 7 (1.17%) Smartcard
11 7 (1.17%) Social Media
12 5 (0.84%) ARM Cortex
12 5 (0.84%) Data Protection Act
12 5 (0.84%) Handset
12 5 (0.84%) Operational Technology
Operating Systems
1 307 (51.51%) Windows
2 184 (30.87%) Windows Server
3 75 (12.58%) Windows 10
4 33 (5.54%) Windows Server 2016
5 32 (5.37%) Linux
6 28 (4.70%) Apple iOS
6 28 (4.70%) Windows Server 2019
7 27 (4.53%) Mac OS
8 24 (4.03%) Windows Server 2012
9 21 (3.52%) Android
10 16 (2.68%) Windows 7
11 7 (1.17%) Mac OS X
12 5 (0.84%) FreeRTOS
12 5 (0.84%) ThreadX
12 5 (0.84%) Windows Server 2008
13 3 (0.50%) CentOS
13 3 (0.50%) Ubuntu
13 3 (0.50%) Windows Vista
13 3 (0.50%) Windows XP
14 2 (0.34%) Windows Server 2003
Processes & Methodologies
1 152 (25.50%) Problem-Solving
2 133 (22.32%) Customer Service
3 90 (15.10%) ITIL
4 62 (10.40%) Continuous Improvement
5 57 (9.56%) Infrastructure Engineering
6 48 (8.05%) Cybersecurity
7 46 (7.72%) Service Delivery
8 44 (7.38%) Change Management
9 37 (6.21%) Asset Management
9 37 (6.21%) Disaster Recovery
10 33 (5.54%) Agile
10 33 (5.54%) Decision-Making
10 33 (5.54%) ITSM
10 33 (5.54%) Mobile Device Management
11 31 (5.20%) Business Development
12 30 (5.03%) Project Planning
13 29 (4.87%) Project Management
14 26 (4.36%) Information Security
14 26 (4.36%) Project Delivery
15 25 (4.19%) CRM
Programming Languages
1 42 (7.05%) PowerShell
2 26 (4.36%) SQL
3 17 (2.85%) JavaScript
4 14 (2.35%) Python
5 9 (1.51%) Bash
6 8 (1.34%) C#
7 7 (1.17%) C
8 6 (1.01%) PHP
9 5 (0.84%) C++
9 5 (0.84%) VB.NET
10 4 (0.67%) R
11 3 (0.50%) Java
11 3 (0.50%) Objective-C
12 2 (0.34%) T-SQL
13 1 (0.17%) Perl
13 1 (0.17%) Swift
Qualifications
1 99 (16.61%) Degree
2 67 (11.24%) Cisco Certification
3 50 (8.39%) Microsoft Certification
4 49 (8.22%) CCNA
5 31 (5.20%) CCNP
5 31 (5.20%) MCSE
6 24 (4.03%) DBS Check
7 12 (2.01%) MCSA
8 11 (1.85%) CCIE
9 10 (1.68%) CISSP
9 10 (1.68%) Network+ Certification
10 8 (1.34%) CCDP
10 8 (1.34%) MCP
11 7 (1.17%) CCIE Routing and Switching
11 7 (1.17%) CISM
11 7 (1.17%) SC Cleared
11 7 (1.17%) Security Cleared
12 5 (0.84%) A+ Certification
12 5 (0.84%) ITIL Certification
13 4 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (5.87%) SLA
2 16 (2.68%) GDPR
3 14 (2.35%) Cyber Essentials
4 8 (1.34%) QA
5 7 (1.17%) ISO/IEC 27001
5 7 (1.17%) NIST
6 5 (0.84%) NCSC
6 5 (0.84%) PCI DSS
7 1 (0.17%) Accessibility
System Software
1 249 (41.78%) Active Directory
2 116 (19.46%) Hyper-V
3 92 (15.44%) VMware Infrastructure
4 20 (3.36%) vSphere
5 19 (3.19%) VMware ESXi
6 15 (2.52%) Virtual Machines
7 7 (1.17%) Firmware
8 5 (0.84%) Terminal Services
9 3 (0.50%) Kamailio
10 2 (0.34%) pfSense
10 2 (0.34%) Virtual Desktop
10 2 (0.34%) VMware NSX
11 1 (0.17%) Docker
11 1 (0.17%) Dovecot
11 1 (0.17%) NFS
11 1 (0.17%) Postfix
11 1 (0.17%) Virtual Servers
11 1 (0.17%) VMware Server
Systems Management
1 49 (8.22%) SCCM
2 38 (6.38%) Microsoft Intune
3 13 (2.18%) Jamf Pro
4 10 (1.68%) Single Sign-On
5 8 (1.34%) Autotask
6 7 (1.17%) Failover Clustering
6 7 (1.17%) FortiGate
6 7 (1.17%) ZABBIX
7 6 (1.01%) PaperCut
8 4 (0.67%) AirWatch
9 3 (0.50%) Dell DRAC
10 2 (0.34%) Active Directory Federation Services
10 2 (0.34%) Cisco CUCM
10 2 (0.34%) Nessus
10 2 (0.34%) WSUS
11 1 (0.17%) Ansible
11 1 (0.17%) Kubernetes
11 1 (0.17%) MobiControl
11 1 (0.17%) Proxmox
11 1 (0.17%) SmoothWall
Vendors
1 298 (50.00%) Microsoft
2 127 (21.31%) VMware
3 94 (15.77%) Cisco
4 45 (7.55%) Meraki
5 30 (5.03%) Sophos
6 27 (4.53%) HP
7 26 (4.36%) Apple
8 23 (3.86%) CheckPoint
8 23 (3.86%) Google
9 22 (3.69%) Mitel
10 19 (3.19%) Citrix
11 18 (3.02%) Veeam
12 17 (2.85%) ConnectWise
12 17 (2.85%) Datto
13 16 (2.68%) Acronis
14 15 (2.52%) Dell
14 15 (2.52%) Draytek
15 14 (2.35%) Barracuda Networks
16 13 (2.18%) Aruba
16 13 (2.18%) Ribbon