The first table below looks at the demand for Service Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Management
Rank 96 109 118
Rank change year-on-year
+13 +9
Contract jobs citing Service Management 809 929 929
As % of all contract IT jobs located in England 1.949% 1.740% 1.626%
As % of the Processes & Methodologies category 2.727% 2.544% 2.391%
Number of daily rates quoted 408 509 472
Average daily rate £400 £400 £400
90% offered a daily rate of more than £213 £214 £204
10% offered a daily rate of more than £525 £550 £525
UK excluding London average daily rate £370 £325 £350
% change year-on-year
+13.84% -7.14%
Number of hourly rates quoted 42 26 23
Average hourly rate £19.00 £16.49 £14.50
Average hourly rate % change year-on-year
+15.23% +13.70%
90% offered a hourly rate of more than £12.50 £10.50 £11.02
10% offered a hourly rate of more than £135.00 £32.00 £43.60
UK excluding London average hourly rate £16.65 £17.00 £16.25
% change year-on-year
-2.05% +4.61%
All Processes & Methodologies
England
Contract IT job ads with a match in the
Processes & Methodologies category
29662 36514 38847
As % of all contract IT jobs located in England 71.44% 68.38% 68.00%
Number of daily rates quoted 18132 21436 22477
Average daily rate £420 £413 £450
Average daily rate % change year-on-year
+1.81% -8.33%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £588 £600
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 906 1198 1411
Average hourly rate £32.00 £25.00 £28.50
Average hourly rate % change year-on-year
+28.00% -12.28%
90% offered a hourly rate of more than £13.61 £13.27 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Management
UK

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the England region.

England Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the England region over the 3 months to 23 May 2013.

England Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the England region.

England Service Management Hourly Rate Trend

Service Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the England region over the 3 months to 23 May 2013.

England Service Management Hourly Rate Histogram

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London +9 384 £408 -4.11%
South East -15 160 £370 +5.71%
North West +22 65 £353 -1.05%
South West +20 56 £400 +68.42%
West Midlands +5 38 £360 +6.66%
Yorkshire +2 35 £175 -38.59%
East of England +16 26 £263 -34.37%
North East +31 22 £313 -
East Midlands -12 14 £419 +19.64%
Midlands - 2 £475 -
Service Management
UK

Service Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 1071 (66.27%) ITIL
2 355 (21.97%) Service Delivery
3 330 (20.42%) Windows
4 315 (19.49%) Project Management
5 291 (18.01%) Finance
6 276 (17.08%) Security Cleared
7 266 (16.46%) Change Management
8 252 (15.59%) ITSM
9 245 (15.16%) PRINCE2
10 225 (13.92%) SLA
11 218 (13.49%) Microsoft
12 184 (11.39%) Remedy
13 170 (10.52%) MS Office
14 165 (10.21%) Incident Management
15 153 (9.468%) SC Cleared
15 153 (9.468%) Oracle
16 144 (8.911%) Citrix
17 139 (8.601%) SQL
17 139 (8.601%) Degree
18 132 (8.168%) Active Directory
19 130 (8.045%) UNIX
19 130 (8.045%) Telecoms
20 124 (7.673%) Problem Management
21 118 (7.302%) HP
22 116 (7.178%) Linux
22 116 (7.178%) VMware
23 114 (7.054%) ITIL Certification
24 113 (6.993%) MS Excel
24 113 (6.993%) Management Information System
25 112 (6.931%) Stakeholder Management

Service Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 57 (3.527%) .NET
2 55 (3.403%) XML
3 45 (2.785%) HTML
4 36 (2.228%) Web Services
5 34 (2.104%) Middleware
6 25 (1.547%) ASP
7 21 (1.300%) ASP.NET
8 20 (1.238%) .NET Framework
9 17 (1.052%) Oracle Fusion
10 15 (0.928%) Drools
10 15 (0.928%) CSS
11 12 (0.743%) WebSphere
12 11 (0.681%) Application Packaging
12 11 (0.681%) SOAP
13 6 (0.371%) J2EE
13 6 (0.371%) Software Packaging
14 5 (0.309%) Ajax
14 5 (0.309%) WSDL
14 5 (0.309%) SAP XI
15 4 (0.248%) XSL
Application Platforms
1 73 (4.517%) MS Exchange
2 64 (3.960%) SharePoint
3 29 (1.795%) Exchange Server 2003
4 28 (1.733%) IIS
5 26 (1.609%) Lotus Notes
6 24 (1.485%) WebLogic
7 21 (1.300%) Exchange Server 2007
7 21 (1.300%) Exchange Server 2010
8 19 (1.176%) CMS
9 14 (0.866%) Oracle Application Server
10 12 (0.743%) Blackberry Enterprise Server
10 12 (0.743%) Lync
11 11 (0.681%) OpenROAD
12 10 (0.619%) TIBCO EMS
13 8 (0.495%) SharePoint 2010
14 5 (0.309%) Apache
15 3 (0.186%) WebSphere Message Broker
15 3 (0.186%) WebSphere Transformation Extender
15 3 (0.186%) WebSphere MQ
15 3 (0.186%) BizTalk Server
Applications
1 170 (10.52%) MS Office
2 113 (6.993%) MS Excel
3 53 (3.280%) MS Visio
4 31 (1.918%) MS Project
5 24 (1.485%) MS PowerPoint
6 5 (0.309%) Spreadsheet
7 4 (0.248%) Office 365
8 2 (0.124%) Acrobat
9 1 (0.062%) InfoPath
9 1 (0.062%) Mingle
9 1 (0.062%) Photoshop
9 1 (0.062%) AutoCAD
9 1 (0.062%) SPSS
Business Applications
1 71 (4.394%) Remedy ITSM
2 10 (0.619%) BusinessWorks
3 8 (0.495%) SAP SM
3 8 (0.495%) SAP Oil and Gas
4 7 (0.433%) SAP HR
5 6 (0.371%) SAP R/3
6 5 (0.309%) assyst
6 5 (0.309%) SAP FI
6 5 (0.309%) MFGPRO
6 5 (0.309%) Oracle EBS
7 3 (0.186%) Dynamics CRM
7 3 (0.186%) Google Analytics
7 3 (0.186%) SAP CO
7 3 (0.186%) Maximo
7 3 (0.186%) SAP FI/CO
8 2 (0.124%) SAP CS
8 2 (0.124%) Oracle 11i
8 2 (0.124%) Oracle EBS R12
8 2 (0.124%) SiteCatalyst
8 2 (0.124%) SAP HCM
Communications & Networking
1 98 (6.064%) LAN
2 96 (5.941%) WAN
3 73 (4.517%) SAN
4 66 (4.084%) TCP/IP
5 60 (3.713%) Firewall
6 54 (3.342%) Internet
7 37 (2.290%) DNS
8 36 (2.228%) VoIP
8 36 (2.228%) Intranet
9 33 (2.042%) VPN
10 27 (1.671%) Ethernet
11 25 (1.547%) DHCP
12 24 (1.485%) Cisco ASA
13 22 (1.361%) Radio Access Network
14 18 (1.114%) Wireless
15 16 (0.990%) HTTP
16 14 (0.866%) MPLS
17 12 (0.743%) NAS
18 11 (0.681%) Nokia NetAct
19 10 (0.619%) Cisco IOS
Database & Business Intelligence
1 76 (4.703%) SQL Server
2 34 (2.104%) Oracle 11g
3 32 (1.980%) Oracle 9i
4 23 (1.423%) QlikView
4 23 (1.423%) Data Warehouse
5 22 (1.361%) Oracle 10g
6 21 (1.300%) MySQL
7 15 (0.928%) SQL Server Integration Services
8 12 (0.743%) SQL Server Reporting Services
9 11 (0.681%) Ingres
10 10 (0.619%) SQL Server 2008
11 9 (0.557%) Crystal Reports
12 8 (0.495%) BusinessObjects
12 8 (0.495%) Oracle 8/8i
13 7 (0.433%) Oracle Reports
14 6 (0.371%) SAP BW
14 6 (0.371%) SQLPlus
14 6 (0.371%) Data Mining
15 5 (0.309%) BusinessObjects XI
16 4 (0.248%) DB2
Development Applications
1 19 (1.176%) Subversion
2 17 (1.052%) ClearQuest
3 12 (0.743%) QuickTest Pro
3 12 (0.743%) ClearCase
4 9 (0.557%) Team Foundation Server
4 9 (0.557%) Visual Studio
5 8 (0.495%) TeamCity
5 8 (0.495%) MSTest
5 8 (0.495%) NUnit
5 8 (0.495%) Jenkins
6 7 (0.433%) CruiseControl
6 7 (0.433%) VSS/SourceSafe
6 7 (0.433%) MSI
7 4 (0.248%) TestDirector
7 4 (0.248%) StarTeam
7 4 (0.248%) JIRA
8 2 (0.124%) JMeter
8 2 (0.124%) LoadRunner
8 2 (0.124%) Rational Rose
8 2 (0.124%) Talend Open Studio
General
1 291 (18.01%) Finance
2 130 (8.045%) Telecoms
3 82 (5.074%) Banking
4 60 (3.713%) Retail
5 41 (2.537%) Back Office
6 36 (2.228%) Legal
7 20 (1.238%) Financial Institution
7 20 (1.238%) Investment Banking
8 17 (1.052%) Manufacturing
9 15 (0.928%) Games
10 14 (0.866%) Law
11 13 (0.804%) Marketing
12 12 (0.743%) Local Government
13 8 (0.495%) Retail Banking
14 7 (0.433%) Corporate Banking
14 7 (0.433%) Publishing
15 6 (0.371%) Military
16 5 (0.309%) Multimedia
16 5 (0.309%) Billing
16 5 (0.309%) Electronics
Job Titles
1 371 (22.96%) Analyst
2 243 (15.04%) Service Manager
3 136 (8.416%) Service Analyst
4 135 (8.354%) Project Manager
5 102 (6.312%) Consultant
6 95 (5.879%) Delivery Manager
7 91 (5.631%) Architect
8 74 (4.579%) Services Delivery Manager
9 69 (4.270%) Support Analyst
9 69 (4.270%) Administrator
10 63 (3.899%) Business Analyst
11 48 (2.970%) Developer
11 48 (2.970%) Service Desk Analyst
12 44 (2.723%) Systems Administrator
13 40 (2.475%) Transition Manager
14 33 (2.042%) Technical Manager
14 33 (2.042%) Service Transition Analyst
15 32 (1.980%) DBA
16 31 (1.918%) Infrastructure Manager
17 29 (1.795%) Support Engineer
Miscellaneous
1 113 (6.993%) Management Information System
2 53 (3.280%) Blackberry
3 47 (2.908%) CMDB
4 33 (2.042%) Data Protection Act
5 26 (1.609%) Freedom of Information Act
5 26 (1.609%) Freedom of Information
6 20 (1.238%) Cloud Computing
7 18 (1.114%) PMI
7 18 (1.114%) Enterprise Software
8 16 (0.990%) Mobile App
9 15 (0.928%) NHS
10 14 (0.866%) Enterprise Storage
11 13 (0.804%) Computer Science
12 12 (0.743%) Mainframe
13 11 (0.681%) Client/Server
13 11 (0.681%) Clustering
14 10 (0.619%) Equities
15 9 (0.557%) Video Conferencing
15 9 (0.557%) Fixed Income
16 8 (0.495%) SWIFT
Operating Systems
1 330 (20.42%) Windows
2 130 (8.045%) UNIX
3 116 (7.178%) Linux
4 92 (5.693%) Windows Server 2008
4 92 (5.693%) Windows XP
5 90 (5.569%) Windows Server 2003
6 83 (5.136%) Windows 7
7 41 (2.537%) Solaris
8 39 (2.413%) Red Hat Enterprise Linux
9 14 (0.866%) AIX
10 13 (0.804%) Mac OS X
11 12 (0.743%) HPUX
11 12 (0.743%) Windows Vista
12 9 (0.557%) Windows NT
13 8 (0.495%) Tru64
14 7 (0.433%) Windows 8
14 7 (0.433%) Windows 2000
15 6 (0.371%) Apple iOS
16 5 (0.309%) Android
17 2 (0.124%) NetWare
Processes & Methodologies
1 1071 (66.27%) ITIL
2 355 (21.97%) Service Delivery
3 315 (19.49%) Project Management
4 266 (16.46%) Change Management
5 252 (15.59%) ITSM
6 245 (15.16%) PRINCE2
7 165 (10.21%) Incident Management
8 124 (7.673%) Problem Management
9 112 (6.931%) Stakeholder Management
10 110 (6.807%) Configuration Management
11 95 (5.879%) Migration
11 95 (5.879%) Risk Management
11 95 (5.879%) Continuous Improvement
12 81 (5.012%) ITIL V3
13 80 (4.950%) Release Management
14 73 (4.517%) Business Analysis
15 65 (4.022%) Disaster Recovery
16 63 (3.899%) Performance Management
17 55 (3.403%) Supplier Management
18 44 (2.723%) Capacity Management
Programming Languages
1 139 (8.601%) SQL
2 68 (4.208%) C
3 45 (2.785%) VB
4 44 (2.723%) Java
5 39 (2.413%) C#
6 32 (1.980%) PowerShell
7 30 (1.856%) Shell Script
7 30 (1.856%) JavaScript
8 18 (1.114%) VBScript
9 16 (0.990%) Scala
10 14 (0.866%) VB.NET
11 11 (0.681%) C++
12 9 (0.557%) PL/SQL
13 7 (0.433%) Perl
14 5 (0.309%) VB6
14 5 (0.309%) PHP
15 4 (0.248%) T-SQL
15 4 (0.248%) Bash shell
16 1 (0.062%) ABAP
16 1 (0.062%) VBA
Qualifications
1 276 (17.08%) Security Cleared
2 153 (9.468%) SC Cleared
3 139 (8.601%) Degree
4 114 (7.054%) ITIL Certification
5 97 (6.002%) DV Cleared
6 92 (5.693%) Microsoft Certification
7 63 (3.899%) MCSE
8 45 (2.785%) MCP
9 41 (2.537%) ISEB
10 37 (2.290%) Cisco Certification
11 36 (2.228%) PRINCE2 Practitioner
12 31 (1.918%) CCNA
13 28 (1.733%) PMI Certification
14 20 (1.238%) CISSP
14 20 (1.238%) PRINCE2 Certification
15 17 (1.052%) BC Cleared
16 14 (0.866%) MCSA
17 13 (0.804%) MCTS
17 13 (0.804%) MCITP
18 11 (0.681%) MCPD
Quality Assurance & Compliance
1 225 (13.92%) SLA
2 49 (3.032%) COBIT
3 36 (2.228%) QA
4 22 (1.361%) Sarbanes-Oxley
5 14 (0.866%) ISO/IEC 20000
6 13 (0.804%) ISO 9001
7 11 (0.681%) ISO/IEC 27001
8 7 (0.433%) JSP 440
9 5 (0.309%) ISO 9000
9 5 (0.309%) TickIT
10 4 (0.248%) ISO/IEC 17799
11 2 (0.124%) PCI DSS
11 2 (0.124%) Data Quality
12 1 (0.062%) WAI
12 1 (0.062%) GxP
System Software
1 132 (8.168%) Active Directory
2 99 (6.126%) VMware Infrastructure
3 34 (2.104%) XenApp
4 33 (2.042%) Hyper-V
5 31 (1.918%) vSphere
6 30 (1.856%) Microsoft App-V
7 23 (1.423%) VMware ESX
8 16 (0.990%) XenDesktop
9 10 (0.619%) VMware ESXi
9 10 (0.619%) vCloud
10 8 (0.495%) Microsoft Virtual Server
11 6 (0.371%) Tivoli Workload Scheduler
11 6 (0.371%) NFS
11 6 (0.371%) Citrix Presentation Server
12 4 (0.248%) DFS Replication
12 4 (0.248%) Oracle RAC
12 4 (0.248%) Xen
13 3 (0.186%) MetaFrame
14 2 (0.124%) Terminal Server
14 2 (0.124%) EMC RecoverPoint
Systems Management
1 28 (1.733%) SCCM
2 25 (1.547%) Tivoli
3 22 (1.361%) SCOM
4 17 (1.052%) HP Quality Center
5 16 (0.990%) Backup Exec
5 16 (0.990%) Systems Management Server (SMS)
6 15 (0.928%) Ionix
7 13 (0.804%) Netcool
8 10 (0.619%) OpenView
8 10 (0.619%) TIBCO Hawk
9 9 (0.557%) HP Data Protector
10 8 (0.495%) Unicenter
11 7 (0.433%) WSUS
11 7 (0.433%) NetBackup
12 5 (0.309%) Puppet
12 5 (0.309%) Norton AntiVirus
13 4 (0.248%) Tivoli Storage Manager
13 4 (0.248%) ServiceCenter
13 4 (0.248%) OVSD
14 3 (0.186%) Symantec Enterprise Vault
Vendors
1 218 (13.49%) Microsoft
2 184 (11.39%) Remedy
3 153 (9.468%) Oracle
4 144 (8.911%) Citrix
5 118 (7.302%) HP
6 116 (7.178%) VMware
7 111 (6.869%) Cisco
8 70 (4.332%) SAP
9 66 (4.084%) BMC
10 54 (3.342%) IBM
11 44 (2.723%) Red Hat
12 40 (2.475%) NetApp
13 33 (2.042%) EMC
14 27 (1.671%) Lotus
15 25 (1.547%) Symantec
16 20 (1.238%) AppSense
17 19 (1.176%) Juniper
18 15 (0.928%) CA
19 14 (0.866%) Business Objects
19 14 (0.866%) Siebel
Kingston Upon Thames, Surrey
To be considered for the role you will require - - Experience of Managing Large Internal Teams (End User Computing/Networks/App Support/Infrastructure etc) - Experience designing and implementing ITIL...
ReThink Recruitment
Rate: £450 - £490 per day
Posted: 22 May 2013
Woking, United Kingdom
SABMiller require a System Tools Administrator to support the new service management toolset deployed as part of the globalisation of the group IS function. This ITSM System Tools...
SABMiller
Rate: Excellent Salary + Benefits
Posted: 23 May 2013
London
Experienced Service Now Consultant - 6mths Contract - London. The role. Business process mapping and requirements gathering. Develop and configure ServiceNow in line with business requirements. Skills required. proven background...
Pesaro
Rate: From £400 to £425 per day
Posted: 21 May 2013
City of London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 20 May 2013
City, London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 20 May 2013
Manchester, Lancashire
Additional challenges include raising the capability within the department of 100 heads, implementing standard practice and process around programme delivery (MSP / Prince 2) and service management (ITIL) as...
HAYS INFORMATION TECHNOLOGY
Rate: £500.00 - £600.00 per day
Posted: 21 May 2013
Yorkshire and the Humber
Additional challenges include raising the capability within the department of 100 heads, implementing standard practice and process around programme delivery (MSP / Prince 2) and service management (ITIL) as...
Hays Specialist Recruitment Ltd
Rate: £500.00 - £600.00 per day
Posted: 22 May 2013
Leicestershire
Location: Leicester, East Midlands Rate: £400-425 per day Duration: 3 months Essential Skills: - ITIL Service Management implementation - Organisational Change Management - PRINCE 2 Practitioner - Change Project Management MAIN...
LA International
Rate: £400 - £425 per day
Posted: 20 May 2013
Leeds, Yorkshire
Service Change Analyst required for an initial 6 month contract working for my client based in Leeds.
Hays Specialist Recruitment
Rate: £100.00 - £120.00 per day
Posted: 8 May 2013
City of London
To provide Delivery teams a single point of contact from within Service Management to ensure that service requirements are identified and addressed throughout in the project lifecycle. To...
Capita Resourcing
Posted: 21 May 2013
London
Business Systems Analyst (ServiceNow, ITIL, ITSM) - Docklands, East London - up to £425 per day... The successful candidate will ideally hold qualifications as a 'ServiceNow Certified Implementation Specialist' and...
Ashdown IT
Rate: £350 - £425 per day
Posted: 22 May 2013
London
Main Duties/ Responsibilities * Writing and delivering the acceptance strategy, * Bringing ways of working on board and possibly training them in the process* Directing the testing process and overseeing...
Capita Resourcing
Posted: 13 May 2013
London
Helpdesk Analyst - ITIL Service Desk Analyst - ITIL accredited Major retail organisation has an opportunity for a number of skilled and experienced Technical Service/Helpdesk Analysts. For this requirement...
DP Connect Ltd
Rate: £15 - £18 per hour
Posted: 30 April 2013
Milton Keynes, Buckinghamshire
Change, ITIL V3, HP Service Management, SC My client is looking for an SC cleared Change Analyst to maintain and support the clients ICT Operating model including Policy,...
Lorien Resourcing
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
They need someone with a background in service management, who has worked in an ITIL environment... Objectives *To maintain and support the ICT Operating model including Policy, Process...
LA International
Rate: £250 - £300 per annum
Posted: 21 May 2013
Cambridge, East Anglia
The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
Hudson
Rate: £400 - £450 per day
Posted: 8 May 2013
London
You need to be proficient in SharePoint 2007 and 2010 platform monitoring, maintenance and management and associated technologies, with an awareness of SharePoint 2013 platform functionality and management...
Connectus
Rate: £250 - £300 per day
Posted: 22 May 2013
City of London
Education (Preferred): ITIL Foundation ITIL Practitioner Practitioner Certificate in PRINCE2 Cobit Degree level Work Experience (Essential): Has in-depth commercial and technical expertise in IT service management and...
Deerfoot IT Resources Ltd
Rate: £400 - £450 per day
Posted: 30 April 2013
London
Skills/ Experience RequiredRequired knowledge / experience * ITIL v3 certification * PRINCE2 Practitioner certification * Solution/Service Architecture experience * Past experience of Service Management and Service Level Management * Breadth of experience across...
Capita Resourcing
Posted: 13 May 2013
London
Skills/ Experience RequiredRequired knowledge / experience * ITIL v3 certification * PRINCE2 Practitioner certification * Solution/Service Architecture experience * Past experience of Service Management and Service Level Management * Breadth of experience across...
Capita Resourcing
Posted: 29 April 2013
Milton Keynes, Buckinghamshire
Change Analyst, ITIL v3, HP Service Manager, SC Security Cleared is required by our government, public sector organisation based in Milton Keynes, Bucks, South East with occasional travel...
Smart Sourcing
Rate: Unspecified daily rate c.£250-350 daily
Posted: 21 May 2013
City of London
Service Transition/Configuration Analyst Role:*Work with the IS Configuration & Release Manager to establish and refine repeatable, structure processes and procedures for management of Service Transition processes.*Responsible...
Sand Resources
Rate: £250 - £300 per day
Posted: 15 May 2013
Chester, Cheshire
SKILLS/EXPERIENCE: General Skills * Working knowledge of ITIL service management processes * Experience of design and implementation of TWS technical solutions * Project management - basic awareness Technical Skills: In-depth...
Networking People
Posted: 20 May 2013
Cambridge, Cambridgeshire
BMC Tools Administrator - Patrol, BPPM, Remedy, Remedy on Demand, ADDM, Entuity (EoS) A leading payments processing company is seeking a BMC Administrator to administer the BMC toolset on...
ReThink Recruitment
Rate: £400.00 - £450.00 per day
Posted: 21 May 2013
Cheshire
Roc Search's client is seeking an experienced technical specialist with Tivoli Workload Scheduler to join a new team in Chester. This Specialist is responsible for providing the...
Roc Search
Rate: £280 - £300 per day
Posted: 20 May 2013
London
Configuration Management: experience of CMDB development, maintenance and support... BCP planning and coordination, ensuring that practical IT Business Continuity and Disaster Recovery (DR) plans are maintained and tested,...
Global Technology Solutions Ltd
Rate: £300 - £348 per day
Posted: 22 May 2013
London
Working with our large retail banking client, we are looking for a Service Manager to work as part of a digital team, responsible for on-going BAU Service...
Reed Professional Services
Rate: £475 - £500 per day
Posted: 21 May 2013
London
For our client, a huge global consultancy company, we are looking for a Citrix Senior Engineer to work on a 3 month (possibly rolling) paying up to £425...
Computer Futures
Rate: £400 - £425 per day
Posted: 18 May 2013
Reading, Berkshire
TECHNICAL SKILLS Sound understanding of Service Desk toolsets (VMWare Service Manager (VSM), Touchpaper, CA Unicentre, RoyalBlue, Frontrange, Remedy, etc.) Practical experience in supporting at a 1st line level,...
Experis IT
Posted: 17 May 2013
West London
ITIL Service Management Experience and SLA Reporting experience... Citrix Netscalers. Juniper Netscreen, Cisco ASA Firewalls and PIX. Network Security products (firewall, IPS, DLP) Arista Switches. Fortinet Firewalls... Minimum...
Experis IT
Rate: £400 - £450 per day
Posted: 17 May 2013
City of London
Search terms: - network, engineer, networking, communications, juniper, tcp/ip, lan, wan, unified communications, netscaler, windows, video conference, load balancing Top global law firm requires 2 x Network & Communications...
Hudson IT London
Rate: £350 - £450 per day
Posted: 14 May 2013
City, London
The focus is on Juniper networks and LAN / WAN architecture - and less on communication requirements below... Cisco experience is also beneficial... Applies change control procedures... Implements arrangements for...
Aston Carter
Rate: £350 - £450 per annum
Posted: 17 May 2013
London
Our large Banking client is looking to on board an accomplished Service Manager to join their Digital team on the Retail side of the business You will be...
Reed Professional Services
Rate: £425 - £475 per day + Circa
Posted: 22 May 2013
London
It is essential that candidates have extensive Inventory Management experience such as ServiceNOW (SNow) and SAM. The client is in the midst of a large infrastructure rollout and...
iKas International
Rate: £475 - £525 per day
Posted: 22 May 2013
City of London
Duties: Work with the in-flight analysis already done on the current business problems facing the Capability Management of IT services Define, design and plan work packages to...
Capita Resourcing Ltd
Rate: £450 - £650 per day
Posted: 8 May 2013
Surrey
Imaging a PC, Hardware Installation, MS Office - Good understanding of service management techniques, including change management, incident management Desktop Support Engineer / 2 nd Line Support /Deskside Engineer are...
Coal IT Services
Rate: Up to £150 per day
Posted: 17 May 2013
Leeds, Yorkshire
Change and Configuration Manager required for an initial 3 month contractMy client this year has en enormous challenge to deliver significant process change to align with ISO20k and...
Hays Specialist Recruitment
Rate: £400.00 - £430.00 per day
Posted: 4 May 2013
West London
ITIL Service Management... Scrum and KanBan Methodology experience... MPLS, IPSEC VPN, Firewalls and TACACS authentication. Wireless, VOIP and Security technologies... Cisco Certified Network Professional (CCNP)... Citrix Netscalers. Juniper...
Experis IT
Rate: Market Rates
Posted: 20 May 2013
London
All security designs are created to support SLA and are therefore optimized to support business continuity... Potential Responsibilities Security Architecture... Required Qualifications/Skills : Extensive experience of hands on,...
Advantage XPO
Posted: 20 May 2013
Yorkshire
We are currently looking for a Business Analyst to work at a large Acute NHS Trust in Yorkshire UK... Ideal Health Consultants is the UK's leading health...
Ideal Training
Rate: Excellent Daily Rate Negotiable
Posted: 17 May 2013