Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for Service Management skills within the England region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Management over the 3 months to 21 November 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to
21 Nov 2008
Same period last year
Rank132153
Rank change on same period last yearUp+21
Matching contract IT job ads708952
As % of all UK contract IT job ads sampled1.115 %1.020 %
As % of the category below2.221 %2.172 %
Daily rates quoted230322
Average minimum daily rate£371£378
Average daily rate£395£400
% change on same period last year-1.43 %
Average maximum daily rate£419£423
UK excluding London average daily rate£383£371
% change on same period last year+3.35 %
Hourly rates quoted5870
Average minimum hourly rate£18.96£22.21
Average hourly rate£19.95£23.37
% change on same period last year-14.64 %
Average maximum hourly rate£20.94£24.53
UK excluding London average hourly rate£18.09£22.54
% change on same period last year-19.77 %
England IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
England
Matching contract IT job ads3187943836
As % of all UK contract IT job ads sampled50.21 %46.97 %
Daily rates quoted1126014678
Average minimum daily rate£381£387
Average daily rate£408£411
% change on same period last year-0.66 %
Average maximum daily rate£435£435
UK excluding London average daily rate£380£370
% change on same period last year+2.76 %
Hourly rates quoted23913052
Average minimum hourly rate£26.71£28.91
Average hourly rate£28.42£30.69
% change on same period last year-7.40 %
Average maximum hourly rate£30.13£32.48
UK excluding London average hourly rate£28.17£29.91
% change on same period last year-5.80 %
Service Management UKService Management
UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Service Management Demand Trend

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the England region.

England Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the England region over the 3 months to 21 November 2008.

England Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the England region.

England Service Management Hourly Rate Trend

Service Management
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the England region over the 3 months to 21 November 2008.

England Service Management Hourly Rate Histogram

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the England region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
LondonUp+5292£407-5.35 %
South EastNo change0139£386-0.68 %
South WestUp+3878£379+2.53 %
YorkshireUp+5364£471+48.51 %
North WestUp+745£333-10.31 %
West MidlandsDown-1638£385+21.39 %
East of EnglandUp+4428£421-7.67 %
East MidlandsDown-1615£306-18.87 %
North EastUp+1411£152-49.41 %
MidlandsUp+114--
South CoastNew entry-1--
Service Management UKService Management
UK

Service Management
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1976 (59.99 %)ITIL
2314 (19.30 %)Security Cleared
3263 (16.16 %)Service Delivery
4261 (16.04 %)Finance
5236 (14.51 %)Project Management
6232 (14.26 %)Government
7220 (13.52 %)ITSM
8216 (13.28 %)Windows
9190 (11.68 %)PRINCE2
9190 (11.68 %)Microsoft
10177 (10.88 %)Change Management
11152 (9.342 %)ITIL Certification
11152 (9.342 %)SC Cleared
12143 (8.789 %)Banking
13134 (8.236 %)SLA
14132 (8.113 %)Problem Management
15131 (8.052 %)UNIX
16123 (7.560 %)MS Excel
17116 (7.130 %)Incident Management
18107 (6.577 %)Remedy
19103 (6.331 %)Oracle
20102 (6.269 %)Telecoms
21100 (6.146 %)MS Office
2294 (5.778 %)HP
2391 (5.593 %)Active Directory
2487 (5.347 %)DV Cleared
2584 (5.163 %)SQL
2680 (4.917 %)Configuration Management
2778 (4.794 %)Health
2877 (4.733 %)Release Management

Service Management
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

England IT Contractor Job Market, Application DevelopmentApplication Development
140 (2.459 %).NET
232 (1.967 %)J2EE
320 (1.229 %)HTML
419 (1.168 %)XML
518 (1.106 %)WebSphere
614 (0.860 %).NET Framework
713 (0.799 %)ASP.NET
812 (0.738 %)WebServices
99 (0.553 %)COM+
108 (0.492 %)Middleware
117 (0.430 %)CSS
117 (0.430 %)JSP
126 (0.369 %)Servlets
126 (0.369 %)Struts
133 (0.184 %)DCOM
133 (0.184 %)SAP Basis
133 (0.184 %)XSLT
142 (0.123 %)XHTML
142 (0.123 %)WinForms
142 (0.123 %)Application Packaging
England IT Contractor Job Market, Application PlatformsApplication Platforms
171 (4.364 %)MS Exchange
231 (1.905 %)IIS
327 (1.659 %)SharePoint
425 (1.537 %)Lotus Notes
521 (1.291 %)WebLogic
617 (1.045 %)CMS
716 (0.983 %)Exchange Server 2003
87 (0.430 %)Oracle 10gAS
87 (0.430 %)Apache
96 (0.369 %)SharePoint Server 2007
105 (0.307 %)Exchange Server 2007
114 (0.246 %)Tomcat
114 (0.246 %)Documentum
114 (0.246 %)Lotus Domino
123 (0.184 %)WebSphere Application Server
123 (0.184 %)WebSphere MQ
123 (0.184 %)Office Communications Server
132 (0.123 %)Blackberry Enterprise Server
132 (0.123 %)ESB
132 (0.123 %)CICS
England IT Contractor Job Market, ApplicationsApplications
1123 (7.560 %)MS Excel
2100 (6.146 %)MS Office
352 (3.196 %)MS PowerPoint
447 (2.889 %)MS Visio
526 (1.598 %)MS Project
611 (0.676 %)Spreadsheet
76 (0.369 %)CA Clarity
81 (0.061 %)Shockwave
81 (0.061 %)AutoCAD
England IT Contractor Job Market, Business ApplicationsBusiness Applications
131 (1.905 %)assyst
218 (1.106 %)Remedy ITSM
38 (0.492 %)Great Plains
45 (0.307 %)SAP SM
45 (0.307 %)MAXIMO
45 (0.307 %)SoftGrid
54 (0.246 %)RMDS
54 (0.246 %)SAP APO
63 (0.184 %)SAP CS
63 (0.184 %)Oracle ERP
72 (0.123 %)Microsoft CRM
72 (0.123 %)SAP PM
72 (0.123 %)Summit
72 (0.123 %)Dynamics GP
72 (0.123 %)Remedy AR System
72 (0.123 %)Cerner Millennium
81 (0.061 %)Oracle EBS R12
81 (0.061 %)SAP ERP
81 (0.061 %)Academy Housing
81 (0.061 %)arcHouse
England IT Contractor Job Market, Communications & NetworkingCommunications & Networking
164 (3.934 %)LAN
261 (3.749 %)WAN
261 (3.749 %)SAN
345 (2.766 %)TCP/IP
444 (2.704 %)DNS
534 (2.090 %)Internet
632 (1.967 %)DHCP
725 (1.537 %)Firewall
821 (1.291 %)IP Telephony
917 (1.045 %)Intranet
917 (1.045 %)VPN
1010 (0.615 %)LDAP
116 (0.369 %)SMS
116 (0.369 %)SSH
125 (0.307 %)VoIP
125 (0.307 %)MPLS
125 (0.307 %)DSL
134 (0.246 %)ISDN
134 (0.246 %)Wireless
134 (0.246 %)TETRA
England IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
170 (4.302 %)SQL Server
228 (1.721 %)BusinessObjects
228 (1.721 %)SQL Server 2000
327 (1.659 %)MS Access
422 (1.352 %)Oracle 10g
519 (1.168 %)SQL Server 2005
612 (0.738 %)TOAD
612 (0.738 %)Data Mining
612 (0.738 %)DB2
612 (0.738 %)Crystal Reports
77 (0.430 %)ETL
86 (0.369 %)RDBMS
86 (0.369 %)Oracle 9i
86 (0.369 %)DataStage
95 (0.307 %)GIS
95 (0.307 %)Oracle Reports
95 (0.307 %)Oracle 8/8i
104 (0.246 %)MySQL
104 (0.246 %)Datawarehouse
104 (0.246 %)SAP BW
England IT Contractor Job Market, Development ApplicationsDevelopment Applications
16 (0.369 %)Oracle APEX
25 (0.307 %)VSS/SourceSafe
25 (0.307 %)LoadRunner
32 (0.123 %)MSI
32 (0.123 %)CaliberRM
32 (0.123 %)ClearCase
32 (0.123 %)NUnit
41 (0.061 %)InstallShield
41 (0.061 %)ClearQuest
41 (0.061 %)Oracle Forms
41 (0.061 %)Flash
41 (0.061 %)Ant
41 (0.061 %)PVCS
England IT Contractor Job Market, GeneralGeneral
1261 (16.04 %)Finance
2232 (14.26 %)Government
3143 (8.789 %)Banking
4102 (6.269 %)Telecoms
578 (4.794 %)Health
671 (4.364 %)Investment Banking
732 (1.967 %)Retail
825 (1.537 %)Financial Institution
924 (1.475 %)Insurance
1021 (1.291 %)Local Government
1120 (1.229 %)Legal
1218 (1.106 %)Marketing
1317 (1.045 %)Education
1317 (1.045 %)Criminal Justice
1414 (0.860 %)Back Office
1414 (0.860 %)Billing
1513 (0.799 %)Electric
1610 (0.615 %)International Banking
179 (0.553 %)Retail Banking
179 (0.553 %)Law
England IT Contractor Job Market, Job TitlesJob Titles
1426 (26.18 %)Analyst
2212 (13.03 %)Service Manager
3126 (7.744 %)Project Manager
4117 (7.191 %)Business Analyst
5111 (6.822 %)Consultant
6107 (6.577 %)Service Analyst
778 (4.794 %)Support Analyst
855 (3.380 %)Delivery Manager
953 (3.258 %)Architect
1050 (3.073 %)Services Delivery Manager
1149 (3.012 %)Team Leader
1248 (2.950 %)Change Analyst
1344 (2.704 %)Administrator
1442 (2.581 %)Service Desk Analyst
1442 (2.581 %)Incident Manager
1536 (2.213 %)Management Consultant
1633 (2.028 %)Developer
1731 (1.905 %)ITIL Manager
1829 (1.782 %)Coordinator
1829 (1.782 %)Test Manager
England IT Contractor Job Market, MiscellaneousMiscellaneous
163 (3.872 %)NHS
248 (2.950 %)Management Information System
346 (2.827 %)CMDB
436 (2.213 %)Clustering
518 (1.106 %)Blackberry
617 (1.045 %)PKI
716 (0.983 %)Replication
813 (0.799 %)French Language
813 (0.799 %)NPfIT
912 (0.738 %)Statistics
1011 (0.676 %)Derivative
1110 (0.615 %)Informatics
1110 (0.615 %)Client/Server
128 (0.492 %)CESG
137 (0.430 %)Mainframe
137 (0.430 %)IBM Mainframe
137 (0.430 %)iSeries
145 (0.307 %)CESG CLAS
145 (0.307 %)Spread Betting
154 (0.246 %)Video Conferencing
England IT Contractor Job Market, Operating SystemsOperating Systems
1216 (13.28 %)Windows
2131 (8.052 %)UNIX
372 (4.425 %)Windows Server 2003
449 (3.012 %)Solaris
547 (2.889 %)Linux
646 (2.827 %)Windows XP
742 (2.581 %)Windows 2000
832 (1.967 %)AIX
929 (1.782 %)HPUX
1016 (0.983 %)Windows 2000 Server
1112 (0.738 %)Windows Vista
1211 (0.676 %)Windows NT
135 (0.307 %)MVS
135 (0.307 %)Windows Mobile
144 (0.246 %)NetWare
153 (0.184 %)Mac OS X
153 (0.184 %)Windows Server 2008
161 (0.061 %)Tru64
161 (0.061 %)zOS
161 (0.061 %)VMS
England IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
1976 (59.99 %)ITIL
2314 (19.30 %)Security Cleared
3263 (16.16 %)Service Delivery
4236 (14.51 %)Project Management
5220 (13.52 %)ITSM
6190 (11.68 %)PRINCE2
7177 (10.88 %)Change Management
8152 (9.342 %)SC Cleared
9132 (8.113 %)Problem Management
10116 (7.130 %)Incident Management
1187 (5.347 %)DV Cleared
1280 (4.917 %)Configuration Management
1377 (4.733 %)Release Management
1465 (3.995 %)Business Analysis
1559 (3.626 %)Disaster Recovery
1650 (3.073 %)Supplier Management
1650 (3.073 %)Asset Management
1744 (2.704 %)Stakeholder Management
1839 (2.397 %)Risk Management
1937 (2.274 %)Migration
England IT Contractor Job Market, Programming LanguagesProgramming Languages
184 (5.163 %)SQL
245 (2.766 %)C
335 (2.151 %)Perl
429 (1.782 %)Shell Script
528 (1.721 %)Java
623 (1.414 %)C#
710 (0.615 %)JavaScript
87 (0.430 %)PL/SQL
87 (0.430 %)JCL
96 (0.369 %)VB
105 (0.307 %)Transact-SQL
105 (0.307 %)DHTML
114 (0.246 %)PHP
114 (0.246 %)VB.NET
114 (0.246 %)VB6
123 (0.184 %)VBScript
123 (0.184 %)REXX
132 (0.123 %)Korn
141 (0.061 %)Erlang
141 (0.061 %)VBA
England IT Contractor Job Market, QualificationsQualifications
1152 (9.342 %)ITIL Certification
255 (3.380 %)Microsoft Certification
348 (2.950 %)Degree
432 (1.967 %)MCSE
531 (1.905 %)ISEB
628 (1.721 %)PRINCE2 Practitioner
726 (1.598 %)Cisco Certification
820 (1.229 %)PRINCE2 Certification
919 (1.168 %)MCP
1014 (0.860 %)CCNA
1111 (0.676 %)HNC
1210 (0.615 %)MCSA
138 (0.492 %)A+ Certification
138 (0.492 %)MOS
146 (0.369 %)Sun Certification
155 (0.307 %)Oracle Certification
155 (0.307 %)MBCS
155 (0.307 %)CCIE
164 (0.246 %)CCNP
173 (0.184 %)OCA
England IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
1134 (8.236 %)SLA
221 (1.291 %)ISO27001
319 (1.168 %)QA
418 (1.106 %)BS15000
512 (0.738 %)Sarbanes-Oxley
68 (0.492 %)COBIT
75 (0.307 %)ISO17799
83 (0.184 %)ISO9000
83 (0.184 %)BS7799
83 (0.184 %)HMG Infosec
83 (0.184 %)ISO/IEC 20000
92 (0.123 %)PCI DSS
92 (0.123 %)BS25999
101 (0.061 %)CESG Infosec
101 (0.061 %)ISO9001
101 (0.061 %)TickIT
England IT Contractor Job Market, System SoftwareSystem Software
191 (5.593 %)Active Directory
221 (1.291 %)NetBackup
320 (1.229 %)NFS
414 (0.860 %)VMware Infrastructure
511 (0.676 %)Tivoli Workload Scheduler
610 (0.615 %)Novell eDirectory
76 (0.369 %)Terminal Server
85 (0.307 %)ISA Server
93 (0.184 %)Citrix Presentation Server
93 (0.184 %)Oracle RAC
93 (0.184 %)Terminal Services
102 (0.123 %)Backup Exec
102 (0.123 %)VMware ESX
111 (0.061 %)Oracle RMAN
111 (0.061 %)Microsoft Virtual Server
111 (0.061 %)NDS
England IT Contractor Job Market, Systems ManagementSystems Management
150 (3.073 %)OpenView
234 (2.090 %)Tivoli
326 (1.598 %)ServiceCenter
420 (1.229 %)Netcool
516 (0.983 %)OVSD
516 (0.983 %)OpenView Configuration Management
613 (0.799 %)AssetCenter
78 (0.492 %)Systems Management Server (SMS)
87 (0.430 %)Unicenter
87 (0.430 %)BMC PATROL
96 (0.369 %)SCOM
105 (0.307 %)CONTROL-M
114 (0.246 %)Legato
114 (0.246 %)CiscoWorks
114 (0.246 %)Netcool/OMNIbus
123 (0.184 %)BMC Performance Manager
123 (0.184 %)EMC TimeFinder
132 (0.123 %)OVPA
132 (0.123 %)HP Data Protector
132 (0.123 %)BMC Marimba
England IT Contractor Job Market, VendorsVendors
1190 (11.68 %)Microsoft
2107 (6.577 %)Remedy
3103 (6.331 %)Oracle
494 (5.778 %)HP
561 (3.749 %)SAP
650 (3.073 %)Cisco
745 (2.766 %)BMC
831 (1.905 %)IBM
930 (1.844 %)Citrix
1028 (1.721 %)Business Objects
1125 (1.537 %)Peregrine
1125 (1.537 %)Lotus
1223 (1.414 %)VERITAS
1223 (1.414 %)Altiris
1321 (1.291 %)CA
1420 (1.229 %)Sun
1420 (1.229 %)VMware
1515 (0.922 %)Novell
1612 (0.738 %)EMC
179 (0.553 %)Intel