The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
ServiceNow
Rank 324 442 457
Rank change year-on-year
+118 +15
Contract jobs citing ServiceNow 297 127 99
As % of all contract IT jobs located in England 0.58% 0.26% 0.21%
As % of the Vendors category 1.31% 0.57% 0.46%
Number of daily rates quoted 168 66 53
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£445 £323 £425
Average daily rate % change year-on-year
+37.98% -24.11%
90% offered a daily rate of more than £298 £150 £304
10% offered a daily rate of more than £575 £475 £550
UK excluding London average daily rate £440 £320 £320
% change year-on-year
+37.50% -
Number of hourly rates quoted 4 6 3
Average hourly rate £21.00 £13.50 £13.93
Average hourly rate % change year-on-year
+55.55% -3.08%
90% offered a hourly rate of more than £11.95 £13.50 £13.59
10% offered a hourly rate of more than £26.20 £17.50 £16.39
UK excluding London average hourly rate £25.00 £13.50 -
% change year-on-year
+85.18% -
ServiceNow
UK

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the England region.

Vendors Category
England
Contract IT job ads with a match in the
Vendors category
22706 22214 21558
As % of all contract IT jobs located in England 43.97% 45.00% 46.25%
Number of daily rates quoted 13686 12544 12039
Average daily rate £400 £388 £388
Average daily rate % change year-on-year
+3.22% -
90% offered a daily rate of more than £225 £220 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 989 994 1100
Average hourly rate £18.50 £18.00 £20.00
Average hourly rate % change year-on-year
+2.77% -10.00%
90% offered a hourly rate of more than £11.05 £11.00 £11.27
10% offered a hourly rate of more than £43.00 £37.50 £41.50
UK excluding London average hourly rate £18.00 £17.50 £19.00
% change year-on-year
+2.85% -7.89%

ServiceNow
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the England region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in England

ServiceNow
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the England region.

ServiceNow Daily Rate Trend in England

ServiceNow
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 4 August 2015.

ServiceNow Daily Rate Histogram in England

ServiceNow
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the England region.

ServiceNow Hourly Rate Trend in England

ServiceNow
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 4 August 2015.

ServiceNow Hourly Rate Histogram in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +113 169 £450 +46.93% 32
South East -6 64 £450 +45.16% 7
North West -16 19 £450 +12.50% 1
Yorkshire -16 15 £340 -9.33% 2
East of England +3 12 £393 - 1
South West -3 6 £165 -68.57% 3
West Midlands +4 5 £500 +53.84% 5
Midlands - 3 £475 -
North East -17 2 £130 - 1
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 4 August 2015, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 232 (45.31%) ITIL
2 189 (36.91%) ITSM
3 159 (31.05%) Service Management
4 98 (19.14%) CMDB
5 95 (18.55%) HTML
6 88 (17.19%) XML
7 86 (16.80%) JavaScript
8 82 (16.02%) Finance
9 80 (15.63%) Web Services
10 69 (13.48%) Windows
10 69 (13.48%) Microsoft
11 67 (13.09%) SQL
12 64 (12.50%) Banking
13 60 (11.72%) HP
14 59 (11.52%) Java
15 58 (11.33%) BMC
16 57 (11.13%) CSS
17 54 (10.55%) Remedy
18 51 (9.96%) Active Directory
19 50 (9.77%) CA
20 47 (9.18%) CMS
21 46 (8.98%) SaaS
22 43 (8.40%) Agile Software Development
23 42 (8.20%) Project Management
24 40 (7.81%) Workflow
25 39 (7.62%) Change Management
26 37 (7.23%) Configuration Management
27 35 (6.84%) MS Office
28 34 (6.64%) SOAP
28 34 (6.64%) Stakeholder Management

ServiceNow
Top Related IT Skills in England by Category

For the 6 months to 4 August 2015, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 47 (9.18%) CMS
2 22 (4.30%) SharePoint
3 9 (1.76%) Node.js
4 6 (1.17%) MS Exchange
5 5 (0.98%) OpenStack
5 5 (0.98%) Lync
6 3 (0.59%) Exchange Server 2010
6 3 (0.59%) Confluence
7 2 (0.39%) SharePoint 2010
7 2 (0.39%) IBM Notes
7 2 (0.39%) Exchange Server 2007
7 2 (0.39%) SmartSockets
8 1 (0.20%) Exchange Server 5.5
8 1 (0.20%) SharePoint 2013
Applications
1 35 (6.84%) MS Office
2 30 (5.86%) MS Excel
3 14 (2.73%) MS PowerPoint
4 13 (2.54%) MS Visio
5 4 (0.78%) S-PLUS
6 3 (0.59%) MS Project
7 2 (0.39%) Spreadsheet
Business Applications
1 22 (4.30%) Remedy ITSM
2 3 (0.59%) assyst
3 2 (0.39%) ION MarketView
4 1 (0.20%) TeleForm
4 1 (0.20%) Dynamics CRM
4 1 (0.20%) SAP Business One
Cloud Services
1 46 (8.98%) SaaS
2 12 (2.34%) Amazon AWS
3 5 (0.98%) Microsoft Azure
3 5 (0.98%) Taleo
4 3 (0.59%) Cloud Computing
4 3 (0.59%) Force.com
5 2 (0.39%) PaaS
5 2 (0.39%) Office 365
5 2 (0.39%) AWS CloudFormation
5 2 (0.39%) iPaaS
Communications & Networking
1 23 (4.49%) TCP/IP
2 17 (3.32%) VPN
2 17 (3.32%) DNS
3 16 (3.13%) LDAP
4 13 (2.54%) DHCP
5 12 (2.34%) SSL
6 9 (1.76%) SAN
7 5 (0.98%) Internet
7 5 (0.98%) WAN
7 5 (0.98%) LAN
7 5 (0.98%) NAS
7 5 (0.98%) NetScaler
8 4 (0.78%) ADSL
8 4 (0.78%) Intranet
9 3 (0.59%) WLAN
9 3 (0.59%) VLAN
10 1 (0.20%) IMAP
10 1 (0.20%) Multicast
10 1 (0.20%) Telepresence
10 1 (0.20%) SMTP
Database & Business Intelligence
1 25 (4.88%) SQL Server
2 12 (2.34%) MySQL
3 11 (2.15%) Relational Database
4 9 (1.76%) DB2
5 5 (0.98%) Oracle Database
5 5 (0.98%) MongoDB
6 4 (0.78%) MS Access
7 3 (0.59%) SQL Server Integration Services
7 3 (0.59%) Oracle Database 11g
7 3 (0.59%) Informix
7 3 (0.59%) Ingres
7 3 (0.59%) Oracle Database 10g
7 3 (0.59%) Oracle Database 12c
8 2 (0.39%) QlikView
8 2 (0.39%) Pentaho
8 2 (0.39%) DTS
9 1 (0.20%) Spotfire
9 1 (0.20%) SQL Server Analysis Services
9 1 (0.20%) Oracle BI EE
9 1 (0.20%) SQL Server 2008
Development Applications
1 25 (4.88%) JIRA
2 8 (1.56%) Subversion
2 8 (1.56%) Jenkins
3 5 (0.98%) Git (software)
3 5 (0.98%) Gerrit
3 5 (0.98%) Artifactory
4 3 (0.59%) Eclipse
4 3 (0.59%) Toad
5 2 (0.39%) ClearCase
5 2 (0.39%) Selenium
6 1 (0.20%) Oracle Forms
6 1 (0.20%) MSI
General
1 82 (16.02%) Finance
2 64 (12.50%) Banking
3 16 (3.13%) Retail
4 15 (2.93%) Investment Banking
5 10 (1.95%) Publishing
6 6 (1.17%) Back Office
7 5 (0.98%) Telecoms
7 5 (0.98%) Law
8 4 (0.78%) Pharmaceutical
9 3 (0.59%) Legal
9 3 (0.59%) German Language
9 3 (0.59%) Online Betting
10 2 (0.39%) Front Office
11 1 (0.20%) Italian Language
11 1 (0.20%) Japanese Language
11 1 (0.20%) Portuguese Language
11 1 (0.20%) Spanish Language
11 1 (0.20%) French Language
11 1 (0.20%) Games
11 1 (0.20%) Financial Institution
Job Titles
1 141 (27.54%) Analyst
2 101 (19.73%) Developer
3 87 (16.99%) ServiceNow Developer
4 84 (16.41%) Consultant
5 59 (11.52%) ServiceNow Consultant
6 48 (9.38%) Service Analyst
7 47 (9.18%) Business Analyst
8 44 (8.59%) Architect
9 29 (5.66%) Project Manager
10 28 (5.47%) Service Desk Analyst
11 22 (4.30%) Service Manager
12 16 (3.13%) Solutions Architect
13 15 (2.93%) Configuration Manager
14 13 (2.54%) Administrator
14 13 (2.54%) Technical Consultant
14 13 (2.54%) Support Analyst
14 13 (2.54%) Incident Manager
15 12 (2.34%) Infrastructure Engineer
16 11 (2.15%) Report Analyst
16 11 (2.15%) 1st Line Support
Libraries, Frameworks & Software Standards
1 95 (18.55%) HTML
2 88 (17.19%) XML
3 80 (15.63%) Web Services
4 57 (11.13%) CSS
5 34 (6.64%) SOAP
6 22 (4.30%) Ajax
7 17 (3.32%) Middleware
8 15 (2.93%) REST
9 13 (2.54%) ODBC
10 11 (2.15%) JDBC
10 11 (2.15%) jQuery
11 9 (1.76%) Twitter Bootstrap
11 9 (1.76%) COM
11 9 (1.76%) .NET
12 8 (1.56%) HTML5
13 7 (1.37%) XHTML
14 6 (1.17%) RESTful
15 5 (0.98%) Django
15 5 (0.98%) JSON
15 5 (0.98%) Sinatra
Miscellaneous
1 98 (19.14%) CMDB
2 27 (5.27%) Analytical Skills
3 20 (3.91%) Management Information System
4 15 (2.93%) Data Centre
5 11 (2.15%) Statistics
5 11 (2.15%) Computer Science
6 6 (1.17%) Mainframe
6 6 (1.17%) Replication
7 5 (0.98%) Blackberry
8 4 (0.78%) Fixed Income
8 4 (0.78%) Equities
8 4 (0.78%) PKI
8 4 (0.78%) Video Conferencing
8 4 (0.78%) iPad
9 3 (0.59%) iPhone
9 3 (0.59%) PMI
10 2 (0.39%) Foreign Exchange (FX)
10 2 (0.39%) Wiki
10 2 (0.39%) Credit Risk
10 2 (0.39%) Data Integration
Operating Systems
1 69 (13.48%) Windows
2 32 (6.25%) Windows 7
3 27 (5.27%) UNIX
3 27 (5.27%) Linux
4 18 (3.52%) Windows Server 2008
5 12 (2.34%) Windows Server 2012
6 11 (2.15%) Windows Server 2003
7 9 (1.76%) Windows XP
8 7 (1.37%) Mac OS X
9 4 (0.78%) zOS
9 4 (0.78%) Android
10 3 (0.59%) Windows Phone
10 3 (0.59%) Red Hat Enterprise Linux
10 3 (0.59%) Windows 8
11 1 (0.20%) Mac OS
11 1 (0.20%) Windows NT
11 1 (0.20%) HPUX
Processes & Methodologies
1 232 (45.31%) ITIL
2 189 (36.91%) ITSM
3 159 (31.05%) Service Management
4 43 (8.40%) Agile Software Development
5 42 (8.20%) Project Management
6 40 (7.81%) Workflow
7 39 (7.62%) Change Management
8 37 (7.23%) Configuration Management
9 34 (6.64%) Stakeholder Management
10 31 (6.05%) Knowledge Management
11 28 (5.47%) Unit Testing
12 26 (5.08%) Problem Management
13 25 (4.88%) Time Management
13 25 (4.88%) Business Analysis
13 25 (4.88%) Content Management
14 24 (4.69%) Incident Management
15 23 (4.49%) Service Delivery
16 18 (3.52%) User Acceptance Testing
16 18 (3.52%) ITIL V3
17 17 (3.32%) PRINCE2
Programming Languages
1 86 (16.80%) JavaScript
2 67 (13.09%) SQL
3 59 (11.52%) Java
4 30 (5.86%) PowerShell
5 12 (2.34%) C#
5 12 (2.34%) Perl
6 10 (1.95%) Python
6 10 (1.95%) Shell Script
7 9 (1.76%) Ruby
7 9 (1.76%) VBScript
8 6 (1.17%) VB
9 5 (0.98%) T-SQL
9 5 (0.98%) Groovy
9 5 (0.98%) PHP
9 5 (0.98%) C++
10 4 (0.78%) COBOL
10 4 (0.78%) VBA
11 3 (0.59%) PL/SQL
11 3 (0.59%) VB6
12 2 (0.39%) C
Qualifications
1 32 (6.25%) Degree
2 21 (4.10%) ITIL Certification
3 7 (1.37%) Microsoft Certification
4 6 (1.17%) Security Cleared
5 5 (0.98%) SC Cleared
5 5 (0.98%) PMI Certification
5 5 (0.98%) PRINCE2 Certification
5 5 (0.98%) MCP
5 5 (0.98%) MCSA
6 3 (0.59%) PMP
7 2 (0.39%) PRINCE2 Practitioner
7 2 (0.39%) Sun Certification
8 1 (0.20%) CCAA
8 1 (0.20%) CCENT
8 1 (0.20%) MCITP
8 1 (0.20%) CAPM
8 1 (0.20%) A+ Certification
8 1 (0.20%) ISEB
8 1 (0.20%) Citrix Certification
8 1 (0.20%) MCSE
Quality Assurance & Compliance
1 26 (5.08%) SLA
2 11 (2.15%) QA
3 2 (0.39%) PMBOK
3 2 (0.39%) TickIT
4 1 (0.20%) COBIT
4 1 (0.20%) Sarbanes-Oxley
System Software
1 51 (9.96%) Active Directory
2 26 (5.08%) VMware Infrastructure
3 10 (1.95%) Hyper-V
4 8 (1.56%) VMware ESXi
5 6 (1.17%) XenApp
6 5 (0.98%) XenDesktop
6 5 (0.98%) Veritas Cluster Server
6 5 (0.98%) Terminal Services
6 5 (0.98%) KVM
7 2 (0.39%) Tivoli Workload Scheduler
7 2 (0.39%) VMware ESX
8 1 (0.20%) Microsoft App-V
8 1 (0.20%) vSphere
8 1 (0.20%) UAG
8 1 (0.20%) Firmware
Systems Management
1 20 (3.91%) SCCM
2 14 (2.73%) Tivoli
3 13 (2.54%) SCOM
4 12 (2.34%) Puppet
5 11 (2.15%) Opscode Chef
6 9 (1.76%) HP UCMDB
7 6 (1.17%) Symantec Endpoint Protection
8 5 (0.98%) Capistrano
8 5 (0.98%) SCVMM
8 5 (0.98%) BladeLogic
9 4 (0.78%) Unicenter
9 4 (0.78%) Netcool
9 4 (0.78%) Cisco IPCC
10 3 (0.59%) Control-M
10 3 (0.59%) WSUS
10 3 (0.59%) McAfee ePO
10 3 (0.59%) HP SIM
10 3 (0.59%) SCOrch
11 2 (0.39%) Opsview
11 2 (0.39%) EdgeSight
Vendors
1 69 (13.48%) Microsoft
2 60 (11.72%) HP
3 58 (11.33%) BMC
4 54 (10.55%) Remedy
5 50 (9.77%) CA
6 31 (6.05%) VMware
7 30 (5.86%) Oracle
8 27 (5.27%) Citrix
9 16 (3.13%) IBM
9 16 (3.13%) Dell
10 9 (1.76%) Symantec
10 9 (1.76%) McAfee
11 8 (1.56%) Cisco
12 7 (1.37%) EMC
13 6 (1.17%) Sybase
13 6 (1.17%) LANDesk
13 6 (1.17%) Teradata
14 5 (0.98%) Veritas
14 5 (0.98%) SaltStack
15 4 (0.78%) Sun
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