The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
ServiceNow
Rank 271 390 405
Rank change year-on-year
+119 +15
Contract jobs citing ServiceNow 433 218 194
As % of all contract IT jobs located in England 0.85% 0.43% 0.39%
As % of the Vendors category 1.93% 0.95% 0.86%
Number of daily rates quoted 290 141 120
Average daily rate £475 £425 £400
Average daily rate % change year-on-year
+11.76% +6.25%
90% offered a daily rate of more than £273 £206 £200
10% offered a daily rate of more than £600 £525 £556
UK excluding London average daily rate £400 £356 £413
% change year-on-year
+12.28% -13.63%
Number of hourly rates quoted 3 9 4
Average hourly rate £22.50 £13.09 £19.00
Average hourly rate % change year-on-year
+71.95% -31.13%
90% offered a hourly rate of more than £14.44 £8.50 £13.55
10% offered a hourly rate of more than £40.50 £17.40 £25.15
UK excluding London average hourly rate £22.50 £12.50 £24.25
% change year-on-year
+80.00% -48.45%
ServiceNow
UK

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the England region.

Vendors Category
England
Contract IT job ads with a match in the
Vendors category
22469 22994 22489
As % of all contract IT jobs located in England 43.85% 45.36% 45.20%
Number of daily rates quoted 14020 13322 12957
Average daily rate £413 £400 £395
Average daily rate % change year-on-year
+3.12% +1.26%
90% offered a daily rate of more than £250 £233 £225
10% offered a daily rate of more than £565 £550 £550
UK excluding London average daily rate £380 £375 £350
% change year-on-year
+1.33% +7.14%
Number of hourly rates quoted 715 1014 1010
Average hourly rate £18.28 £18.50 £18.00
Average hourly rate % change year-on-year
-1.21% +2.77%
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £44.00 £40.00 £40.00
UK excluding London average hourly rate £20.00 £18.00 £17.50
% change year-on-year
+11.11% +2.85%

ServiceNow
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the England region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in England

ServiceNow
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the England region.

ServiceNow Daily Rate Trend in England

ServiceNow
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 30 April 2016.

ServiceNow Daily Rate Histogram in England

ServiceNow
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the England region.

ServiceNow Hourly Rate Trend in England

ServiceNow
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 30 April 2016.

ServiceNow Hourly Rate Histogram in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +66 246 £500 +11.11% 27
North West +38 54 £475 +20.25% 4
North East +10 48 £285 +50.00% 2
South East -30 28 £431 +16.94% 9
Yorkshire +16 17 £400 -
West Midlands +4 15 £250 -12.28% 3
East of England +8 11 £325 -2.25%
South West +12 5 £300 -20.00%
East Midlands +6 3 £313 +171.73%
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 30 April 2016, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 391 (51.65%) ITIL
2 255 (33.69%) ITSM
3 243 (32.10%) Service Management
4 156 (20.61%) JavaScript
5 132 (17.44%) Agile Software Development
6 125 (16.51%) Finance
7 110 (14.53%) HTML
8 102 (13.47%) CSS
9 99 (13.08%) Web Services
10 98 (12.95%) Windows
11 96 (12.68%) XML
11 96 (12.68%) Change Management
12 89 (11.76%) Stakeholder Management
13 79 (10.44%) SQL
14 77 (10.17%) Linux
15 76 (10.04%) ITIL Certification
16 74 (9.78%) Unix
16 74 (9.78%) CMDB
17 73 (9.64%) Oracle
18 72 (9.51%) SQL Server
18 72 (9.51%) Microsoft
19 69 (9.11%) Banking
20 68 (8.98%) Java
21 66 (8.72%) Analytical Skills
22 65 (8.59%) Incident Management
23 58 (7.66%) Windows Server
24 55 (7.27%) Workflow
25 54 (7.13%) CMS
25 54 (7.13%) Configuration Management
25 54 (7.13%) HP

ServiceNow
Top Related IT Skills in England by Category

For the 6 months to 30 April 2016, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 54 (7.13%) CMS
2 30 (3.96%) SharePoint
3 14 (1.85%) Apache
4 10 (1.32%) IIS
5 9 (1.19%) Node.js
6 8 (1.06%) JBoss
7 6 (0.79%) MS Exchange
7 6 (0.79%) WebLogic
8 5 (0.66%) Exchange Server 2010
8 5 (0.66%) Skype for Business
9 4 (0.53%) Oracle Workflow
10 2 (0.26%) Blackberry Enterprise Server
10 2 (0.26%) Confluence
10 2 (0.26%) Exchange Server 2003
10 2 (0.26%) Exchange Server 2007
10 2 (0.26%) GroupWise
11 1 (0.13%) BizTalk Server
11 1 (0.13%) Exchange Server 2013
11 1 (0.13%) Office Communications Server
11 1 (0.13%) WebSphere
Applications
1 29 (3.83%) MS Excel
2 18 (2.38%) MS Office
3 9 (1.19%) MS Visio
4 5 (0.66%) MS Project
5 4 (0.53%) MS PowerPoint
6 1 (0.13%) Spreadsheet
Business Applications
1 24 (3.17%) Remedy ITSM
2 5 (0.66%) Oracle Applications
3 4 (0.53%) Salerio
4 2 (0.26%) ResourceLink
4 2 (0.26%) SAP Oil and Gas
5 1 (0.13%) Oracle EBS
5 1 (0.13%) Oracle EBS R12
5 1 (0.13%) Oracle General Ledger
5 1 (0.13%) Oracle iProcurement
Cloud Services
1 18 (2.38%) SaaS
2 6 (0.79%) Microsoft Azure
2 6 (0.79%) PaaS
3 4 (0.53%) Office 365
4 2 (0.26%) Amazon AWS
5 1 (0.13%) IBM PureFlex
5 1 (0.13%) Taleo
Communications & Networking
1 31 (4.10%) TCP/IP
2 27 (3.57%) HTTP
3 18 (2.38%) SAN
4 17 (2.25%) LDAP
5 15 (1.98%) DNS
6 12 (1.59%) Internet
7 9 (1.19%) Firewall
7 9 (1.19%) SSL
8 6 (0.79%) VPN
9 5 (0.66%) SNMP
10 4 (0.53%) Intranet
10 4 (0.53%) Unified Communications
11 3 (0.40%) FTP
11 3 (0.40%) LAN
11 3 (0.40%) Skype
11 3 (0.40%) SSH
11 3 (0.40%) WAN
12 2 (0.26%) DHCP
12 2 (0.26%) VoIP
13 1 (0.13%) Ethernet
Database & Business Intelligence
1 72 (9.51%) SQL Server
2 19 (2.51%) DB2
3 17 (2.25%) SQL Server 2008
4 8 (1.06%) Relational Database
4 8 (1.06%) SQL Server 2005
5 7 (0.92%) BusinessObjects
5 7 (0.92%) Pentaho
6 6 (0.79%) SQL Server 2012
7 5 (0.66%) Business Intelligence Development Studio
7 5 (0.66%) SQL Server 2000
7 5 (0.66%) SQL Server Integration Services
7 5 (0.66%) SQL Server Reporting Services
8 4 (0.53%) Data Mining
9 3 (0.40%) Data Warehouse
9 3 (0.40%) GIS
9 3 (0.40%) Oracle Database
9 3 (0.40%) Oracle Database 10g
9 3 (0.40%) Oracle Database 11g
9 3 (0.40%) SAP Data Services
10 2 (0.26%) MS Access
Development Applications
1 28 (3.70%) JIRA
2 12 (1.59%) Team Foundation Server
3 8 (1.06%) Jenkins
4 6 (0.79%) Visual Studio
5 5 (0.66%) SQL Server Management Studio (SSMS)
5 5 (0.66%) VSS/SourceSafe
6 1 (0.13%) Git (software)
6 1 (0.13%) HP UFT
6 1 (0.13%) MSI
6 1 (0.13%) Selenium
6 1 (0.13%) Subversion
6 1 (0.13%) Toad
General
1 125 (16.51%) Finance
2 69 (9.11%) Banking
3 24 (3.17%) Law
3 24 (3.17%) Pharmaceutical
4 23 (3.04%) Financial Institution
5 22 (2.91%) Investment Banking
6 9 (1.19%) Back Office
6 9 (1.19%) Telecoms
7 8 (1.06%) Front Office
8 6 (0.79%) Legal
9 5 (0.66%) Billing
9 5 (0.66%) Electronics
9 5 (0.66%) Marketing
10 4 (0.53%) Retail
11 3 (0.40%) Advertising
11 3 (0.40%) General Ledger
11 3 (0.40%) Publishing
12 2 (0.26%) Manufacturing
12 2 (0.26%) Retail Banking
13 1 (0.13%) Japanese Language
Job Titles
1 230 (30.38%) Developer
2 190 (25.10%) ServiceNow Developer
3 162 (21.40%) Analyst
4 88 (11.62%) Architect
5 73 (9.64%) Business Analyst
6 70 (9.25%) Consultant
7 57 (7.53%) ServiceNow Consultant
8 37 (4.89%) Administrator
9 35 (4.62%) Service Analyst
10 29 (3.83%) Service Manager
11 28 (3.70%) Support Analyst
12 25 (3.30%) Delivery Manager
13 21 (2.77%) Project Manager
13 21 (2.77%) Support Engineer
14 17 (2.25%) Senior Developer
15 16 (2.11%) Applications Support
16 14 (1.85%) ITSM Analyst
17 13 (1.72%) Technical Architect
17 13 (1.72%) Technical Developer
17 13 (1.72%) Technical Leader
Libraries, Frameworks & Software Standards
1 110 (14.53%) HTML
2 102 (13.47%) CSS
3 99 (13.08%) Web Services
4 96 (12.68%) XML
5 53 (7.00%) SOAP
6 41 (5.42%) Ajax
7 34 (4.49%) JSON
8 25 (3.30%) HTML5
8 25 (3.30%) REST
9 24 (3.17%) .NET
10 21 (2.77%) jQuery
11 13 (1.72%) ASP.NET
11 13 (1.72%) CAML
12 10 (1.32%) AngularJS
13 9 (1.19%) COM
13 9 (1.19%) J2EE
14 8 (1.06%) .NET Framework
15 7 (0.92%) Twitter Bootstrap
16 6 (0.79%) FIX Protocol
17 3 (0.40%) ISPF
Miscellaneous
1 74 (9.78%) CMDB
2 66 (8.72%) Analytical Skills
3 42 (5.55%) Computer Science
4 26 (3.43%) Visualisation
5 24 (3.17%) Management Information System
6 21 (2.77%) Data Centre
7 16 (2.11%) Data Structures
8 11 (1.45%) User Experience
9 9 (1.19%) Derivative
9 9 (1.19%) Wiki
10 8 (1.06%) Clustering
10 8 (1.06%) Mainframe
11 7 (0.92%) Equities
11 7 (0.92%) Fixed Income
11 7 (0.92%) Replication
12 6 (0.79%) Foreign Exchange (FX)
12 6 (0.79%) IBM Mainframe
12 6 (0.79%) NHS
12 6 (0.79%) SWIFT
13 5 (0.66%) Enterprise Software
Operating Systems
1 98 (12.95%) Windows
2 77 (10.17%) Linux
3 74 (9.78%) Unix
4 58 (7.66%) Windows Server
5 25 (3.30%) Solaris
6 22 (2.91%) Red Hat Enterprise Linux
7 17 (2.25%) AIX
7 17 (2.25%) Windows 7
8 11 (1.45%) Windows Server 2012
9 9 (1.19%) Windows Server 2008
10 7 (0.92%) CentOS
10 7 (0.92%) Mac OS X
10 7 (0.92%) zOS
11 5 (0.66%) Windows Server 2003
11 5 (0.66%) Windows XP
12 3 (0.40%) Android
12 3 (0.40%) MVS
13 2 (0.26%) Apple iOS
13 2 (0.26%) Windows 10
13 2 (0.26%) Windows NT
Processes & Methodologies
1 391 (51.65%) ITIL
2 255 (33.69%) ITSM
3 243 (32.10%) Service Management
4 132 (17.44%) Agile Software Development
5 96 (12.68%) Change Management
6 89 (11.76%) Stakeholder Management
7 65 (8.59%) Incident Management
8 55 (7.27%) Workflow
9 54 (7.13%) Configuration Management
9 54 (7.13%) ITIL V3
10 45 (5.94%) Problem Management
10 45 (5.94%) Service Delivery
11 38 (5.02%) User Acceptance Testing
12 37 (4.89%) Business Analysis
12 37 (4.89%) Project Management
13 36 (4.76%) Release Management
14 34 (4.49%) Six Sigma
15 29 (3.83%) Mentoring
16 28 (3.70%) DevOps
17 27 (3.57%) Root Cause Analysis
Programming Languages
1 156 (20.61%) JavaScript
2 79 (10.44%) SQL
3 68 (8.98%) Java
4 42 (5.55%) PowerShell
5 35 (4.62%) VB
6 29 (3.83%) Shell Script
7 23 (3.04%) Perl
8 19 (2.51%) C#
9 13 (1.72%) FQL
10 10 (1.32%) T-SQL
11 5 (0.66%) Python
11 5 (0.66%) VBA
12 4 (0.53%) PL/SQL
12 4 (0.53%) VBScript
13 3 (0.40%) C
13 3 (0.40%) JCL
13 3 (0.40%) REXX
14 2 (0.26%) C++
15 1 (0.13%) COBOL
15 1 (0.13%) PHP
Qualifications
1 76 (10.04%) ITIL Certification
2 54 (7.13%) Security Cleared
3 41 (5.42%) Degree
4 38 (5.02%) SC Cleared
5 31 (4.10%) BPSS Clearance
6 12 (1.59%) Microsoft Certification
7 10 (1.32%) AAT
8 8 (1.06%) ITIL Foundation Certificate
9 7 (0.92%) PRINCE2 Practitioner
10 6 (0.79%) MCSA
11 5 (0.66%) CCAA
11 5 (0.66%) Citrix Certification
11 5 (0.66%) PRINCE2 Certification
12 4 (0.53%) CCENT
12 4 (0.53%) MCDBA
13 3 (0.40%) BC Cleared
13 3 (0.40%) MCSE
13 3 (0.40%) VMware Certified Professional (VCP)
14 2 (0.26%) CISSP
14 2 (0.26%) MCP
Quality Assurance & Compliance
1 54 (7.13%) SLA
2 25 (3.30%) Disclosure Scotland
3 18 (2.38%) QA
4 13 (1.72%) COBIT
5 9 (1.19%) ISO 9001
6 8 (1.06%) Sarbanes-Oxley
7 5 (0.66%) Data Quality
8 3 (0.40%) ISO/IEC 27001
9 2 (0.26%) PCI DSS
10 1 (0.13%) ISAE 3402
10 1 (0.13%) ISO 9000
10 1 (0.13%) SSAE 16
10 1 (0.13%) TickIT
System Software
1 34 (4.49%) Active Directory
2 13 (1.72%) VMware Infrastructure
3 7 (0.92%) vSphere
4 5 (0.66%) NFS
4 5 (0.66%) Veritas Cluster Server
5 4 (0.53%) iptables
5 4 (0.53%) Postfix
5 4 (0.53%) Sendmail
6 3 (0.40%) Firmware
6 3 (0.40%) Time Sharing Option
6 3 (0.40%) Tivoli Workload Scheduler
6 3 (0.40%) XenApp
6 3 (0.40%) XenDesktop
7 2 (0.26%) Forefront TMG
7 2 (0.26%) Hyper-V
7 2 (0.26%) ISA Server
7 2 (0.26%) VMware ESX
7 2 (0.26%) VMware ESXi
8 1 (0.13%) Microsoft App-V
8 1 (0.13%) SRDF
Systems Management
1 24 (3.17%) Tivoli
2 17 (2.25%) MOM
3 16 (2.11%) HP SiteScope
4 13 (1.72%) Puppet
5 12 (1.59%) Nagios
6 10 (1.32%) ZABBIX
7 9 (1.19%) SCCM
8 7 (0.92%) logstash
8 7 (0.92%) SCOM
9 5 (0.66%) Perfmon
10 4 (0.53%) Cobbler
10 4 (0.53%) OSSEC
11 3 (0.40%) Control-M
11 3 (0.40%) EMC NetWorker
11 3 (0.40%) Tivoli Storage Manager
11 3 (0.40%) Zenoss
12 2 (0.26%) Backup Exec
12 2 (0.26%) BMC PATROL
12 2 (0.26%) ServiceCenter
12 2 (0.26%) Tivoli Identity Manager
Vendors
1 73 (9.64%) Oracle
2 72 (9.51%) Microsoft
3 54 (7.13%) HP
4 42 (5.55%) Remedy
5 38 (5.02%) CA
6 29 (3.83%) BMC
7 22 (2.91%) VMware
8 21 (2.77%) Red Hat
9 20 (2.64%) IBM
10 17 (2.25%) Dynatrace
11 16 (2.11%) Cisco
12 15 (1.98%) Citrix
13 9 (1.19%) SolarWinds
13 9 (1.19%) Symantec
14 8 (1.06%) SAP
15 7 (0.92%) FrontRange
15 7 (0.92%) Splunk
15 7 (0.92%) Veritas
16 6 (0.79%) Fidessa
16 6 (0.79%) Trayport
East London
Lorien Resourcing
Rate: £240 - £250 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: Yesterday
London
G2 Recruitment Solutions
Rate: £450 - £550 per day
Posted: Yesterday
London
Square One Resources
Rate: Up to £620 per day
Posted: Yesterday
East London
JWResource
Rate: From £350 to £400 per day 6 months minimum
Posted: 2 days ago
Fareham
Interquest - IQ Tech
Rate: £300 per day
Posted: 2 days ago
Preston, Lancashire
Connectus
Rate: £20.5 per hour
Posted: 2 days ago
Enfield, Middlesex
Oscar
Rate: £150 per day
Posted: 3 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 3 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: £280 per day
Posted: 4 days ago
Central London / West End
Complete Tech Limited
Rate: Up to £575 per day
Posted: 4 days ago
Central London / West End
Complete Tech Limited
Rate: Up to £550 per day
Posted: 4 days ago
London
Recruitment Genius Ltd
Rate: £225 - £250 per day
Posted: 5 days ago
Warwick, Warwickshire
Hydrogen Group
Rate: £400.00 - £450.00 per annum
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £200 per day
Posted: 10 days ago
London
Bankside Recruitment
Rate: £60,000 - £110,000 per year/£600-£700 per day
Posted: 15 days ago