The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
ServiceNow
Rank 404 411 489
Rank change year-on-year
+7 +78
Contract jobs citing ServiceNow 155 128 26
As % of all contract IT jobs located in England 0.33% 0.29% 0.064%
As % of the Vendors category 0.73% 0.64% 0.14%
Number of daily rates quoted 108 77 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £425 £388
Average daily rate % change year-on-year
+5.88% +9.67%
90% offered a daily rate of more than £250 £309 £315
10% offered a daily rate of more than £550 £572 £450
UK excluding London average daily rate £358 £413 £312
% change year-on-year
-13.33% +32.42%
Number of hourly rates quoted 3 2 0
Average hourly rate £22.50 £13.63 -
Average hourly rate % change year-on-year
+65.13% -
UK excluding London average hourly rate £41.50 £15.25 -
% change year-on-year
+172.13% -
ServiceNow
UK

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the England region.

Vendors Category
England
Contract IT job ads with a match in the
Vendors category
21330 20067 18887
As % of all contract IT jobs located in England 45.93% 45.63% 46.63%
Number of daily rates quoted 12693 11425 10135
Average daily rate £400 £395 £375
Average daily rate % change year-on-year
+1.26% +5.33%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 934 897 1222
Average hourly rate £17.50 £17.00 £19.00
Average hourly rate % change year-on-year
+2.94% -10.52%
90% offered a hourly rate of more than £11.35 £11.00 £10.58
10% offered a hourly rate of more than £39.50 £39.65 £40.00
UK excluding London average hourly rate £17.00 £16.50 £19.00
% change year-on-year
+3.03% -13.15%

ServiceNow
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the England region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in England

ServiceNow
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the England region.

ServiceNow Daily Rate Trend in England

ServiceNow
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 30 January 2015.

ServiceNow Daily Rate Histogram in England

ServiceNow
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the England region.

ServiceNow Hourly Rate Trend in England

ServiceNow
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 30 January 2015.

ServiceNow Hourly Rate Histogram in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 99 £500 +12.99% 27
South East +2 20 £380 +23.57% 6
West Midlands +3 8 £289 -34.92% 2
South West -21 7 £175 -58.82% 3
East of England -1 5 £425 +54.54%
North West - 5 £325 -
Yorkshire - 5 £425 -
North East - - - - 1
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 136 (38.75%) ITIL
2 107 (30.48%) ITSM
3 79 (22.51%) Service Management
3 79 (22.51%) Microsoft
4 67 (19.09%) Windows
5 63 (17.95%) JavaScript
6 60 (17.09%) Finance
7 59 (16.81%) HTML
8 56 (15.95%) Banking
9 55 (15.67%) Web Services
10 50 (14.25%) XML
11 43 (12.25%) Active Directory
12 38 (10.83%) CSS
13 37 (10.54%) IBM
13 37 (10.54%) Agile Software Development
14 36 (10.26%) Workflow
14 36 (10.26%) Ajax
15 34 (9.69%) Incident Management
16 33 (9.40%) HP
16 33 (9.40%) Project Management
17 32 (9.12%) SAN
17 32 (9.12%) CA
18 31 (8.83%) Remedy
18 31 (8.83%) Retail
19 30 (8.55%) Change Management
20 29 (8.26%) SSL
20 29 (8.26%) SOAP
20 29 (8.26%) MS Office
20 29 (8.26%) MS Excel
20 29 (8.26%) SharePoint

ServiceNow
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 29 (8.26%) SharePoint
2 28 (7.98%) CMS
3 14 (3.99%) IBM Notes
3 14 (3.99%) OpenStack
4 12 (3.42%) MS Exchange
5 4 (1.14%) WebSphere
5 4 (1.14%) Exchange Server 2007
6 3 (0.85%) Documentum
6 3 (0.85%) JBoss
6 3 (0.85%) Apache
6 3 (0.85%) Tomcat
6 3 (0.85%) WebSphere Application Server
6 3 (0.85%) WebLogic
6 3 (0.85%) IIS
6 3 (0.85%) Blackberry Enterprise Server
6 3 (0.85%) Oracle HTTP Server
6 3 (0.85%) IBM HTTP Server
6 3 (0.85%) Confluence
6 3 (0.85%) Liferay
6 3 (0.85%) WorkSite
Applications
1 29 (8.26%) MS Office
1 29 (8.26%) MS Excel
2 17 (4.84%) MS Visio
3 15 (4.27%) MS PowerPoint
4 5 (1.42%) MS Project
5 4 (1.14%) Photoshop
6 1 (0.28%) Acrobat
6 1 (0.28%) Adobe Captivate
Business Applications
1 16 (4.56%) Remedy ITSM
2 3 (0.85%) WebTrends
3 1 (0.28%) SAP Oil and Gas
Cloud Services
1 28 (7.98%) SaaS
2 4 (1.14%) Force.com
3 2 (0.57%) IaaS
4 1 (0.28%) PaaS
4 1 (0.28%) Office 365
Communications & Networking
1 32 (9.12%) SAN
2 29 (8.26%) SSL
3 28 (7.98%) VPN
4 25 (7.12%) LDAP
5 23 (6.55%) TCP/IP
6 17 (4.84%) NAS
7 14 (3.99%) LAN
7 14 (3.99%) NetScaler
8 13 (3.70%) WAN
9 9 (2.56%) DNS
10 7 (1.99%) HTTP
11 6 (1.71%) HTTPS
12 5 (1.42%) Internet
12 5 (1.42%) IP Telephony
13 4 (1.14%) IMAP
13 4 (1.14%) Wi-Fi
13 4 (1.14%) DHCP
13 4 (1.14%) SMTP
14 3 (0.85%) VoIP
15 2 (0.57%) DMVPN
Database & Business Intelligence
1 14 (3.99%) SQL Server
2 7 (1.99%) SQL Server 2008
3 5 (1.42%) MySQL
3 5 (1.42%) Oracle Database
4 4 (1.14%) SQL Server 2012
4 4 (1.14%) SQL Server Integration Services
4 4 (1.14%) PostgreSQL
5 3 (0.85%) MS Access
5 3 (0.85%) Oracle Database 10g
5 3 (0.85%) Oracle Database 11g
6 2 (0.57%) Relational Database
6 2 (0.57%) DB2
7 1 (0.28%) SQL Server 2000
7 1 (0.28%) SQL Server Reporting Services
7 1 (0.28%) SQL Server Analysis Services
7 1 (0.28%) SQL Server 2005
Development Applications
1 10 (2.85%) JIRA
2 2 (0.57%) Jenkins
2 2 (0.57%) Subversion
3 1 (0.28%) Oracle Forms
General
1 60 (17.09%) Finance
2 56 (15.95%) Banking
3 31 (8.83%) Retail
4 13 (3.70%) Investment Banking
5 8 (2.28%) Telecoms
6 7 (1.99%) Legal
7 6 (1.71%) Games
8 5 (1.42%) Manufacturing
9 3 (0.85%) Billing
9 3 (0.85%) Financial Institution
9 3 (0.85%) Publishing
9 3 (0.85%) Law
9 3 (0.85%) Marketing
9 3 (0.85%) Retail Banking
10 1 (0.28%) Electronics
10 1 (0.28%) French Language
10 1 (0.28%) German Language
10 1 (0.28%) Portuguese Language
10 1 (0.28%) Spanish Language
10 1 (0.28%) Local Government
Job Titles
1 113 (32.19%) Analyst
2 61 (17.38%) Developer
3 51 (14.53%) ServiceNow Developer
4 48 (13.68%) Consultant
5 39 (11.11%) ServiceNow Consultant
6 36 (10.26%) Service Analyst
7 33 (9.40%) Administrator
8 29 (8.26%) Business Analyst
9 16 (4.56%) Service Desk Analyst
9 16 (4.56%) Architect
10 15 (4.27%) Support Analyst
11 14 (3.99%) Technical Consultant
11 14 (3.99%) Senior Consultant
11 14 (3.99%) Technical Developer
11 14 (3.99%) ITSM Consultant
12 13 (3.70%) Wintel Analyst
12 13 (3.70%) Project Manager
13 12 (3.42%) Senior Technical Consultant
13 12 (3.42%) Senior Developer
13 12 (3.42%) Desktop Support
Libraries, Frameworks & Software Standards
1 59 (16.81%) HTML
2 55 (15.67%) Web Services
3 50 (14.25%) XML
4 38 (10.83%) CSS
5 36 (10.26%) Ajax
6 29 (8.26%) SOAP
7 17 (4.84%) REST
7 17 (4.84%) Middleware
8 13 (3.70%) COM
9 5 (1.42%) .NET
10 3 (0.85%) JMS
10 3 (0.85%) Java EE
11 2 (0.57%) jQuery
11 2 (0.57%) XHTML
12 1 (0.28%) J2EE
12 1 (0.28%) HTML5
12 1 (0.28%) CSS3
Miscellaneous
1 29 (8.26%) CMDB
1 29 (8.26%) Analytical Skills
2 17 (4.84%) Replication
3 9 (2.56%) Blackberry
4 7 (1.99%) Computer Science
5 6 (1.71%) Online Games
5 6 (1.71%) Management Information System
5 6 (1.71%) Mainframe
6 5 (1.42%) Digital Media
7 4 (1.14%) User Experience
7 4 (1.14%) iPad
7 4 (1.14%) Mathematics
8 3 (0.85%) e-Health
8 3 (0.85%) Human Factors
8 3 (0.85%) Statistics
8 3 (0.85%) Social Media
9 2 (0.57%) Hedge funds
9 2 (0.57%) Video Conferencing
10 1 (0.28%) Client/Server
10 1 (0.28%) N-Tier
Operating Systems
1 67 (19.09%) Windows
2 19 (5.41%) Linux
3 17 (4.84%) Windows 7
4 14 (3.99%) Windows XP
5 11 (3.13%) Windows Server 2008
6 10 (2.85%) Windows Server 2012
7 7 (1.99%) Windows Server 2003
8 4 (1.14%) Red Hat Enterprise Linux
9 3 (0.85%) UNIX
9 3 (0.85%) Mac OS X
10 2 (0.57%) Windows 8
10 2 (0.57%) Android
11 1 (0.28%) AIX
11 1 (0.28%) SUSE
Processes & Methodologies
1 136 (38.75%) ITIL
2 107 (30.48%) ITSM
3 79 (22.51%) Service Management
4 37 (10.54%) Agile Software Development
5 36 (10.26%) Workflow
6 34 (9.69%) Incident Management
7 33 (9.40%) Project Management
8 30 (8.55%) Change Management
9 24 (6.84%) Stakeholder Management
10 21 (5.98%) Problem Management
11 18 (5.13%) Configuration Management
11 18 (5.13%) ITIL V2
12 17 (4.84%) Migration
13 16 (4.56%) Release Management
14 14 (3.99%) Technical Architecture
14 14 (3.99%) Customer Engagement
14 14 (3.99%) Low Latency
14 14 (3.99%) IT Asset Management
15 9 (2.56%) Business Analysis
15 9 (2.56%) Time Management
Programming Languages
1 63 (17.95%) JavaScript
2 25 (7.12%) PowerShell
3 16 (4.56%) VBScript
4 14 (3.99%) C#
5 9 (2.56%) SQL
6 7 (1.99%) Java
7 4 (1.14%) Shell Script
8 3 (0.85%) Python
8 3 (0.85%) PHP
8 3 (0.85%) VBA
8 3 (0.85%) Jython
8 3 (0.85%) C-shell
8 3 (0.85%) Bash Shell
8 3 (0.85%) Korn
9 2 (0.57%) Ruby
9 2 (0.57%) T-SQL
9 2 (0.57%) Perl
10 1 (0.28%) C
10 1 (0.28%) VB
Qualifications
1 27 (7.69%) Degree
2 14 (3.99%) Microsoft Certification
3 12 (3.42%) ITIL Certification
3 12 (3.42%) SC Cleared
3 12 (3.42%) Security Cleared
4 7 (1.99%) MCP
5 6 (1.71%) MCSE
6 4 (1.14%) Six Sigma Green Belt
7 3 (0.85%) MCSA
7 3 (0.85%) Cisco Certification
7 3 (0.85%) VMware Certified Professional (VCP)
8 2 (0.57%) MBA
8 2 (0.57%) ISEB
9 1 (0.28%) CCNP
9 1 (0.28%) CCNA
9 1 (0.28%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (3.13%) SLA
2 9 (2.56%) ISO 9001
3 4 (1.14%) QA
System Software
1 43 (12.25%) Active Directory
2 25 (7.12%) VMware Infrastructure
3 17 (4.84%) XenApp
4 16 (4.56%) Hyper-V
5 15 (4.27%) VMware ESXi
6 14 (3.99%) XenDesktop
6 14 (3.99%) Veritas Cluster Server
7 4 (1.14%) vSphere
8 3 (0.85%) Oracle RMAN
9 2 (0.57%) Tivoli Workload Scheduler
Systems Management
1 20 (5.70%) SCCM
2 19 (5.41%) SCOM
3 18 (5.13%) Tivoli
4 16 (4.56%) HP SIM
5 15 (4.27%) HP UCMDB
6 14 (3.99%) Tivoli Storage Manager
6 14 (3.99%) SCVMM
6 14 (3.99%) EdgeSight
7 3 (0.85%) Data Guard
7 3 (0.85%) McAfee ePO
7 3 (0.85%) CA Spectrum
8 1 (0.28%) Netcool
8 1 (0.28%) OpenView
8 1 (0.28%) ZABBIX
8 1 (0.28%) BladeLogic
8 1 (0.28%) Symantec Endpoint Protection
Vendors
1 79 (22.51%) Microsoft
2 37 (10.54%) IBM
3 33 (9.40%) HP
4 32 (9.12%) CA
5 31 (8.83%) Remedy
6 26 (7.41%) VMware
7 24 (6.84%) Citrix
8 16 (4.56%) Dell
9 15 (4.27%) Nimsoft
9 15 (4.27%) BMC
9 15 (4.27%) Lotus
9 15 (4.27%) Oracle
10 14 (3.99%) Veritas
10 14 (3.99%) Veeam
11 13 (3.70%) EMC
12 10 (2.85%) Cisco
13 8 (2.28%) SAP
14 6 (1.71%) Salesforce.com
15 5 (1.42%) Adobe
16 4 (1.14%) FrontRange
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