The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 21 February 2017 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
ServiceNow
UK / England
Rank 225 310 441
Rank change year-on-year
+85 +131
Contract jobs citing ServiceNow 449 330 155
As % of all contract IT jobs located in England 1.07% 0.70% 0.33%
As % of the Vendors category 2.42% 1.64% 0.72%
Number of daily rates quoted 314 216 101
Median daily rate £450 £475 £450
Median daily rate % change year-on-year
-5.26% +5.55%
90% offered a daily rate of more than £226 £318 £250
10% offered a daily rate of more than £575 £600 £550
UK excluding London median daily rate £425 £425 £320
% change year-on-year
- +32.81%
Number of hourly rates quoted 10 6 2
Median hourly rate £52.20 £18.00 £42.75
Median hourly rate % change year-on-year
+189.97% -57.89%
90% offered a hourly rate of more than £16.00 £11.47 £26.55
10% offered a hourly rate of more than £73.18 £32.00 £58.95
UK excluding London median hourly rate £36.50 £14.72 £63.00
% change year-on-year
+148.04% -76.64%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the England region.

Vendors Category
England
Contract IT job ads with a match in the
Vendors category
18566 20123 21455
As % of all contract IT jobs located in England 44.42% 42.89% 45.74%
Number of daily rates quoted 11657 12204 12578
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £240 £225
10% offered a daily rate of more than £575 £563 £550
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 673 784 895
Median hourly rate £19.00 £21.00 £17.50
Median hourly rate % change year-on-year
-9.52% +20.00%
90% offered a hourly rate of more than £10.50 £11.46 £11.50
10% offered a hourly rate of more than £46.65 £55.00 £41.90
UK excluding London median hourly rate £17.30 £21.50 £17.50
% change year-on-year
-19.53% +22.85%

ServiceNow
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in England

ServiceNow
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the England region.

ServiceNow Daily Rate Trend in England

ServiceNow
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 21 February 2017.

ServiceNow Daily Rate Histogram in England

ServiceNow
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the England region.

ServiceNow Hourly Rate Trend in England

ServiceNow
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 21 February 2017.

ServiceNow Hourly Rate Histogram in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +29 237 £475 -5.00% 26
South East +63 81 £345 -12.65% 4
North West +30 45 £450 -5.75% 2
West Midlands +11 28 £450 +14.64% 3
North East -5 19 £375 -33.33% 1
Yorkshire +18 14 £425 +39.34% 1
East Midlands +14 9 £538 -
East of England -3 7 £513 +50.73% 2
South West +6 6 £388 +24.00% 3
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 21 February 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceNow.

1 457 (53.89%) ITIL
2 305 (35.97%) ITSM
3 264 (31.13%) Service Management
4 247 (29.13%) JavaScript
5 197 (23.23%) Agile Software Development
6 182 (21.46%) HTML
7 145 (17.10%) Finance
8 139 (16.39%) Web Services
9 133 (15.68%) XML
9 133 (15.68%) Windows
10 127 (14.98%) CMDB
11 115 (13.56%) CSS
12 104 (12.26%) Workflow
13 97 (11.44%) Configuration Management
14 96 (11.32%) CMS
15 77 (9.08%) Remedy
16 75 (8.84%) Microsoft
17 74 (8.73%) Security Cleared
18 71 (8.37%) ITIL V3
19 69 (8.14%) AngularJS
20 67 (7.90%) Service Delivery
21 65 (7.67%) Change Management
21 65 (7.67%) SDLC
22 64 (7.55%) SC Cleared
23 63 (7.43%) DevOps
24 62 (7.31%) Active Directory
24 62 (7.31%) Linux
25 61 (7.19%) Java
26 60 (7.08%) Incident Management
27 58 (6.84%) SaaS

ServiceNow
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (11.32%) CMS
2 43 (5.07%) SharePoint
3 15 (1.77%) Confluence
4 12 (1.42%) MS Exchange
4 12 (1.42%) Skype for Business
5 9 (1.06%) IIS
6 8 (0.94%) BizTalk Server
7 5 (0.59%) Exchange Server 2013
8 3 (0.35%) Exchange Server 2010
8 3 (0.35%) IBM Notes
8 3 (0.35%) Tomcat
9 2 (0.24%) Blackberry Enterprise Server
9 2 (0.24%) Elasticsearch
9 2 (0.24%) Exchange Server 2007
9 2 (0.24%) JBoss
9 2 (0.24%) Oracle Workflow
10 1 (0.12%) Apache Pig
10 1 (0.12%) Apache Spark
10 1 (0.12%) WebLogic
10 1 (0.12%) WebSphere
Applications
1 46 (5.42%) MS Excel
2 42 (4.95%) MS Office
3 17 (2.00%) MS PowerPoint
4 8 (0.94%) MS Visio
5 1 (0.12%) MS Project
5 1 (0.12%) Spreadsheet
Business Applications
1 33 (3.89%) Remedy ITSM
2 6 (0.71%) SAP Oil and Gas
3 2 (0.24%) Dynamics AX
3 2 (0.24%) Dynamics CRM
3 2 (0.24%) SAP HCM
3 2 (0.24%) Sentinel
3 2 (0.24%) Unit4 Business World
4 1 (0.12%) Maximo
4 1 (0.12%) Oracle ERP
4 1 (0.12%) Payment Gateway
Cloud Services
1 58 (6.84%) SaaS
2 40 (4.72%) Microsoft Azure
3 32 (3.77%) Amazon AWS
4 21 (2.48%) PaaS
5 18 (2.12%) IaaS
6 16 (1.89%) Office 365
7 7 (0.83%) G Suite
8 6 (0.71%) OneDrive
9 5 (0.59%) GitHub
9 5 (0.59%) SuccessFactors
10 4 (0.47%) AWS CloudFormation
10 4 (0.47%) OpenShift
11 3 (0.35%) Amazon S3
11 3 (0.35%) Virtual Private Cloud
12 2 (0.24%) Amazon EC2
13 1 (0.12%) Amazon CloudWatch
13 1 (0.12%) Amazon SQS
13 1 (0.12%) Cloud Computing
13 1 (0.12%) Slack
13 1 (0.12%) Veeva
Communications & Networking
1 50 (5.90%) LDAP
2 22 (2.59%) TCP/IP
3 14 (1.65%) VPN
4 13 (1.53%) SSL
5 12 (1.42%) Internet
6 11 (1.30%) Firewall
7 10 (1.18%) WAN
8 8 (0.94%) LAN
8 8 (0.94%) SAN
8 8 (0.94%) Skype
8 8 (0.94%) VoIP
9 7 (0.83%) DHCP
9 7 (0.83%) MPLS
10 6 (0.71%) DNS
10 6 (0.71%) Ethernet
11 4 (0.47%) BGP
11 4 (0.47%) FCAPS
11 4 (0.47%) SSH
12 3 (0.35%) BIG-IP
12 3 (0.35%) TACACS
Database & Business Intelligence
1 28 (3.30%) SQL Server
2 13 (1.53%) Data Warehouse
3 8 (0.94%) Relational Database
4 7 (0.83%) DB2
5 4 (0.47%) BusinessObjects
6 3 (0.35%) Big Data
6 3 (0.35%) BusinessObjects Business Intelligence
6 3 (0.35%) Hadoop
6 3 (0.35%) MySQL
7 2 (0.24%) Crystal Reports
7 2 (0.24%) MS Access
7 2 (0.24%) Oracle Database
7 2 (0.24%) Oracle Reports
7 2 (0.24%) RDBMS
7 2 (0.24%) SQL Server Integration Services
8 1 (0.12%) Data Mining
8 1 (0.12%) DataStage
8 1 (0.12%) Oracle Database 12c
8 1 (0.12%) Redis
8 1 (0.12%) SQL Server 2012
Development Applications
1 31 (3.66%) JIRA
2 16 (1.89%) Git (software)
3 13 (1.53%) Selenium
4 8 (0.94%) Jenkins
4 8 (0.94%) Team Foundation Server
5 5 (0.59%) MSBuild
5 5 (0.59%) Visual Studio
6 4 (0.47%) Maven
7 3 (0.35%) Ant
7 3 (0.35%) StarTeam
8 2 (0.24%) git-flow
8 2 (0.24%) Gradle
8 2 (0.24%) Subversion
8 2 (0.24%) Visual Studio Team System
9 1 (0.12%) Artifactory
9 1 (0.12%) ERwin
9 1 (0.12%) MSI
9 1 (0.12%) Sonatype Nexus
General
1 145 (17.10%) Finance
2 39 (4.60%) Banking
3 34 (4.01%) Retail
4 33 (3.89%) Manufacturing
5 25 (2.95%) Pharmaceutical
6 13 (1.53%) Telecoms
7 12 (1.42%) Investment Banking
8 10 (1.18%) Advertising
8 10 (1.18%) Publishing
9 9 (1.06%) Law
10 7 (0.83%) Electronics
10 7 (0.83%) Financial Institution
10 7 (0.83%) Legal
10 7 (0.83%) Marketing
11 4 (0.47%) Automotive
11 4 (0.47%) Japanese Language
12 3 (0.35%) French Language
12 3 (0.35%) German Language
13 2 (0.24%) Billing
13 2 (0.24%) Games
Job Titles
1 308 (36.32%) Developer
2 259 (30.54%) ServiceNow Developer
3 146 (17.22%) Analyst
4 72 (8.49%) Consultant
5 57 (6.72%) Architect
6 52 (6.13%) ServiceNow Consultant
7 49 (5.78%) Business Analyst
8 48 (5.66%) Service Analyst
9 44 (5.19%) Administrator
10 36 (4.25%) Service Desk Analyst
11 33 (3.89%) Service Manager
12 20 (2.36%) Project Manager
13 18 (2.12%) Desktop Support
14 16 (1.89%) IT Manager
14 16 (1.89%) Support Analyst
14 16 (1.89%) Support Engineer
15 15 (1.77%) Incident Manager
16 14 (1.65%) Infrastructure Engineer
16 14 (1.65%) ITSM Developer
16 14 (1.65%) Systems Administrator
Libraries, Frameworks & Software Standards
1 182 (21.46%) HTML
2 139 (16.39%) Web Services
3 133 (15.68%) XML
4 115 (13.56%) CSS
5 69 (8.14%) AngularJS
6 53 (6.25%) Ajax
7 50 (5.90%) Twitter Bootstrap
8 46 (5.42%) REST
9 43 (5.07%) SOAP
10 41 (4.83%) HTML5
11 25 (2.95%) .NET
11 25 (2.95%) JSON
12 21 (2.48%) XHTML
13 17 (2.00%) XSL
14 15 (1.77%) Node.js
15 14 (1.65%) SAML
15 14 (1.65%) XML Schema
16 10 (1.18%) Middleware
17 9 (1.06%) Spring
17 9 (1.06%) Velocity
Miscellaneous
1 127 (14.98%) CMDB
2 37 (4.36%) Analytical Skills
3 32 (3.77%) Management Information System
4 19 (2.24%) User Experience
5 13 (1.53%) Data Centre
5 13 (1.53%) Web 2.0
6 11 (1.30%) Enterprise Software
7 9 (1.06%) Blackberry
7 9 (1.06%) Virtual Team
8 8 (0.94%) Data Structures
8 8 (0.94%) Mainframe
9 6 (0.71%) Cloud Native
10 5 (0.59%) Computer Science
10 5 (0.59%) Hedge funds
10 5 (0.59%) Security Operations Centre
10 5 (0.59%) Wiki
11 4 (0.47%) Learning Management System
11 4 (0.47%) PMI
12 3 (0.35%) iPhone
12 3 (0.35%) Minimum Viable Product
Operating Systems
1 133 (15.68%) Windows
2 62 (7.31%) Linux
3 48 (5.66%) Windows 7
4 39 (4.60%) Unix
5 34 (4.01%) Windows Server
6 27 (3.18%) Windows 10
7 12 (1.42%) Solaris
7 12 (1.42%) Windows XP
8 11 (1.30%) AIX
8 11 (1.30%) Mac OS X
8 11 (1.30%) Windows Server 2008
9 10 (1.18%) Android
9 10 (1.18%) Red Hat Enterprise Linux
10 9 (1.06%) Apple iOS
11 8 (0.94%) Windows Server 2003
11 8 (0.94%) Windows Server 2012
12 7 (0.83%) HPUX
12 7 (0.83%) Ubuntu
13 5 (0.59%) Windows 8
14 3 (0.35%) Windows Vista
Processes & Methodologies
1 457 (53.89%) ITIL
2 305 (35.97%) ITSM
3 264 (31.13%) Service Management
4 197 (23.23%) Agile Software Development
5 104 (12.26%) Workflow
6 97 (11.44%) Configuration Management
7 71 (8.37%) ITIL V3
8 67 (7.90%) Service Delivery
9 65 (7.67%) Change Management
9 65 (7.67%) SDLC
10 63 (7.43%) DevOps
11 60 (7.08%) Incident Management
12 56 (6.60%) Scrum
13 55 (6.49%) Stakeholder Management
14 50 (5.90%) PRINCE2
15 48 (5.66%) Asset Management
16 47 (5.54%) Continuous Improvement
17 45 (5.31%) Project Management
18 44 (5.19%) Problem Management
19 41 (4.83%) Business Analysis
Programming Languages
1 247 (29.13%) JavaScript
2 61 (7.19%) Java
3 44 (5.19%) SQL
4 40 (4.72%) PowerShell
5 20 (2.36%) Perl
6 17 (2.00%) Python
7 13 (1.53%) C#
8 11 (1.30%) Bash Shell
9 10 (1.18%) PHP
10 8 (0.94%) C
11 7 (0.83%) C++
11 7 (0.83%) T-SQL
11 7 (0.83%) VB
12 6 (0.71%) VB.NET
13 5 (0.59%) Shell Script
14 3 (0.35%) VBScript
15 2 (0.24%) COBOL
16 1 (0.12%) PL/SQL
16 1 (0.12%) VBA
16 1 (0.12%) XPath
Qualifications
1 74 (8.73%) Security Cleared
2 64 (7.55%) SC Cleared
3 39 (4.60%) ITIL Certification
4 31 (3.66%) Degree
5 27 (3.18%) ITIL Foundation Certificate
6 13 (1.53%) BPSS Clearance
7 11 (1.30%) Microsoft Certification
8 8 (0.94%) CISSP
8 8 (0.94%) DV Cleared
8 8 (0.94%) PMP
9 6 (0.71%) MCP
10 4 (0.47%) CISM
10 4 (0.47%) CISMP
10 4 (0.47%) MCITP
10 4 (0.47%) MCSE
10 4 (0.47%) PMI Certification
11 3 (0.35%) APMP
12 2 (0.24%) CRISC
12 2 (0.24%) MCTS
12 2 (0.24%) SANS
Quality Assurance & Compliance
1 42 (4.95%) SLA
2 17 (2.00%) QA
3 15 (1.77%) Disclosure Scotland
4 8 (0.94%) Data Quality
5 4 (0.47%) PCI DSS
6 3 (0.35%) COBIT
6 3 (0.35%) GPG13
6 3 (0.35%) GxP
6 3 (0.35%) ISO 9001
6 3 (0.35%) ISO/IEC 27001
7 2 (0.24%) GAMP
7 2 (0.24%) HMG Security Policy Framework
7 2 (0.24%) RMADS
8 1 (0.12%) Sarbanes-Oxley
System Software
1 62 (7.31%) Active Directory
2 12 (1.42%) Docker
2 12 (1.42%) VMware Infrastructure
3 9 (1.06%) BitLocker
3 9 (1.06%) XenApp
4 7 (0.83%) Virtual Desktop
4 7 (0.83%) Xen
4 7 (0.83%) XenDesktop
5 6 (0.71%) Virtual Machines
6 3 (0.35%) Hyper-V
6 3 (0.35%) VMware Workstation
7 2 (0.24%) DFS Replication
7 2 (0.24%) Gluster
7 2 (0.24%) RACF
7 2 (0.24%) VMware ESX
7 2 (0.24%) VMware ESXi
8 1 (0.12%) KVM
8 1 (0.12%) Microsoft App-V
8 1 (0.12%) Veritas Cluster Server
8 1 (0.12%) Veritas Volume Manager
Systems Management
1 22 (2.59%) SCCM
2 14 (1.65%) Tivoli
3 12 (1.42%) Puppet
4 9 (1.06%) SCOM
5 8 (0.94%) Netcool
6 7 (0.83%) IBM BigFix
6 7 (0.83%) WSUS
7 6 (0.71%) Ansible
8 5 (0.59%) HP SiteScope
8 5 (0.59%) MOM
8 5 (0.59%) Opscode Chef
9 4 (0.47%) AirWatch
9 4 (0.47%) QRadar
9 4 (0.47%) vRealize
10 3 (0.35%) Tivoli Monitoring
11 2 (0.24%) Control-M
11 2 (0.24%) Oracle Enterprise Manager
11 2 (0.24%) Systems Management Server (SMS)
11 2 (0.24%) Tivoli Storage Manager
11 2 (0.24%) Unicenter
Vendors
1 77 (9.08%) Remedy
2 75 (8.84%) Microsoft
3 51 (6.01%) HP
4 41 (4.83%) BMC
5 30 (3.54%) CA
6 26 (3.07%) Citrix
6 26 (3.07%) Snow
7 21 (2.48%) SAP
8 20 (2.36%) Oracle
8 20 (2.36%) VMware
9 19 (2.24%) Apple
10 18 (2.12%) Cisco
11 16 (1.89%) IBM
12 13 (1.53%) Splunk
13 12 (1.42%) Twitter
14 11 (1.30%) EMC
15 9 (1.06%) AppDynamics
16 8 (0.94%) Dell
16 8 (0.94%) F5
16 8 (0.94%) Salesforce.com
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