The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 23 January 2017 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
ServiceNow
UK / England
Rank 227 313 422
Rank change year-on-year
+86 +109
Contract jobs citing ServiceNow 443 323 160
As % of all contract IT jobs located in England 1.07% 0.71% 0.35%
As % of the Vendors category 2.36% 1.64% 0.76%
Number of daily rates quoted 325 229 112
Median daily rate £450 £490 £425
Median daily rate % change year-on-year
-8.16% +15.29%
90% offered a daily rate of more than £270 £338 £264
10% offered a daily rate of more than £575 £600 £550
UK excluding London median daily rate £450 £425 £360
% change year-on-year
+5.88% +18.05%
Number of hourly rates quoted 6 3 3
Median hourly rate £16.00 £19.00 £22.50
Median hourly rate % change year-on-year
-15.78% -15.55%
90% offered a hourly rate of more than £15.00 £12.20 £20.50
10% offered a hourly rate of more than £29.00 £19.00 £54.90
UK excluding London median hourly rate £16.00 £10.50 £41.50
% change year-on-year
+52.38% -74.69%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the England region.

Vendors Category
England
Contract IT job ads with a match in the
Vendors category
18790 19695 21156
As % of all contract IT jobs located in England 45.22% 43.02% 45.79%
Number of daily rates quoted 11682 11744 12637
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £235 £225
10% offered a daily rate of more than £575 £570 £550
UK excluding London median daily rate £390 £375 £370
% change year-on-year
+4.00% +1.35%
Number of hourly rates quoted 668 803 935
Median hourly rate £19.88 £22.50 £17.50
Median hourly rate % change year-on-year
-11.66% +28.57%
90% offered a hourly rate of more than £10.80 £11.42 £11.27
10% offered a hourly rate of more than £50.00 £52.63 £39.50
UK excluding London median hourly rate £18.50 £23.00 £17.00
% change year-on-year
-19.56% +35.29%

ServiceNow
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in England

ServiceNow
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the England region.

ServiceNow Daily Rate Trend in England

ServiceNow
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 23 January 2017.

ServiceNow Daily Rate Histogram in England

ServiceNow
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the England region.

ServiceNow Hourly Rate Trend in England

ServiceNow
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 23 January 2017.

ServiceNow Hourly Rate Histogram in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +26 247 £450 -10.00% 31
South East +49 64 £363 -9.37% 3
North West +41 46 £500 +2.04%
West Midlands +4 28 £444 +13.78% 5
North East +6 21 £325 - 3
East of England +6 12 £544 +31.81%
Yorkshire +17 9 £425 +10.03% 1
East Midlands - 9 £525 -
South West +5 6 £375 +20.00%
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 23 January 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceNow.

1 464 (54.72%) ITIL
2 320 (37.74%) ITSM
3 273 (32.19%) Service Management
4 244 (28.77%) JavaScript
5 190 (22.41%) Agile Software Development
6 168 (19.81%) HTML
7 149 (17.57%) Web Services
8 146 (17.22%) CMDB
9 143 (16.86%) Windows
10 135 (15.92%) Finance
11 134 (15.80%) XML
12 107 (12.62%) Configuration Management
13 103 (12.15%) CSS
14 101 (11.91%) CMS
15 100 (11.79%) Workflow
16 90 (10.61%) Microsoft
17 78 (9.20%) Change Management
17 78 (9.20%) Remedy
17 78 (9.20%) Security Cleared
17 78 (9.20%) ITIL V3
18 72 (8.49%) SDLC
19 70 (8.25%) SC Cleared
20 68 (8.02%) Java
21 67 (7.90%) Service Delivery
22 65 (7.67%) Incident Management
23 64 (7.55%) AngularJS
24 63 (7.43%) Active Directory
25 60 (7.08%) HP
26 57 (6.72%) DevOps
27 56 (6.60%) Linux

ServiceNow
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 101 (11.91%) CMS
2 33 (3.89%) SharePoint
3 16 (1.89%) Confluence
4 12 (1.42%) MS Exchange
5 10 (1.18%) Skype for Business
6 9 (1.06%) BizTalk Server
7 8 (0.94%) IIS
7 8 (0.94%) WebLogic
8 7 (0.83%) Oracle SOA Suite
9 4 (0.47%) Exchange Server 2013
10 3 (0.35%) Tomcat
11 2 (0.24%) Blackberry Enterprise Server
11 2 (0.24%) Elasticsearch
11 2 (0.24%) Exchange Server 2007
11 2 (0.24%) Exchange Server 2010
11 2 (0.24%) IBM Notes
11 2 (0.24%) Oracle Workflow
11 2 (0.24%) SAS
12 1 (0.12%) Apache Spark
12 1 (0.12%) WebSphere
Applications
1 44 (5.19%) MS Excel
2 41 (4.83%) MS Office
3 18 (2.12%) MS PowerPoint
4 10 (1.18%) MS Visio
5 4 (0.47%) MS Project
Business Applications
1 35 (4.13%) Remedy ITSM
2 5 (0.59%) SAP Oil and Gas
3 2 (0.24%) Dynamics AX
3 2 (0.24%) Dynamics CRM
3 2 (0.24%) Sentinel
3 2 (0.24%) Unit4 Business World
4 1 (0.12%) Eikon
4 1 (0.12%) Maximo
4 1 (0.12%) Oracle ERP
4 1 (0.12%) Payment Gateway
4 1 (0.12%) PeopleSoft HRMS
4 1 (0.12%) SAP HCM
Cloud Services
1 45 (5.31%) SaaS
2 32 (3.77%) Microsoft Azure
3 25 (2.95%) Amazon AWS
4 21 (2.48%) PaaS
5 20 (2.36%) IaaS
6 10 (1.18%) Office 365
7 6 (0.71%) G Suite
8 3 (0.35%) Cloud Computing
8 3 (0.35%) OneDrive
8 3 (0.35%) OpenShift
9 2 (0.24%) Amazon EC2
9 2 (0.24%) GitHub
10 1 (0.12%) Amazon CloudWatch
10 1 (0.12%) Amazon SQS
10 1 (0.12%) AWS CloudFormation
10 1 (0.12%) Slack
10 1 (0.12%) SuccessFactors
10 1 (0.12%) Veeva
Communications & Networking
1 41 (4.83%) LDAP
2 27 (3.18%) TCP/IP
3 14 (1.65%) VPN
4 12 (1.42%) DNS
5 11 (1.30%) MPLS
6 10 (1.18%) DHCP
6 10 (1.18%) SAN
6 10 (1.18%) SSL
6 10 (1.18%) WAN
7 9 (1.06%) Internet
8 8 (0.94%) Ethernet
8 8 (0.94%) Firewall
8 8 (0.94%) Skype
9 7 (0.83%) LAN
9 7 (0.83%) VoIP
10 6 (0.71%) FCAPS
11 4 (0.47%) Remote Desktop
12 3 (0.35%) ADSL
12 3 (0.35%) BGP
12 3 (0.35%) Broadband
Database & Business Intelligence
1 30 (3.54%) SQL Server
2 10 (1.18%) Data Warehouse
3 8 (0.94%) DB2
4 7 (0.83%) Relational Database
5 6 (0.71%) MySQL
6 3 (0.35%) BusinessObjects
6 3 (0.35%) BusinessObjects Business Intelligence
7 2 (0.24%) Big Data
7 2 (0.24%) Crystal Reports
7 2 (0.24%) Hadoop
7 2 (0.24%) Oracle Database
7 2 (0.24%) Oracle Reports
7 2 (0.24%) RDBMS
7 2 (0.24%) SAP HANA
7 2 (0.24%) SQL Server Integration Services
8 1 (0.12%) BusinessObjects Web Intelligence
8 1 (0.12%) BusinessObjects XI
8 1 (0.12%) Data Mining
8 1 (0.12%) MS Access
8 1 (0.12%) Oracle Database 11g
Development Applications
1 33 (3.89%) JIRA
2 13 (1.53%) Git (software)
2 13 (1.53%) Selenium
3 7 (0.83%) Jenkins
3 7 (0.83%) Maven
3 7 (0.83%) Team Foundation Server
4 5 (0.59%) MSBuild
4 5 (0.59%) Visual Studio
5 3 (0.35%) Ant
5 3 (0.35%) JUnit
5 3 (0.35%) StarTeam
5 3 (0.35%) TestNG
6 2 (0.24%) Gradle
6 2 (0.24%) Subversion
6 2 (0.24%) Visual Studio Team System
7 1 (0.12%) ERwin
7 1 (0.12%) MSI
7 1 (0.12%) Sonatype Nexus
General
1 135 (15.92%) Finance
2 40 (4.72%) Banking
3 34 (4.01%) Retail
4 33 (3.89%) Manufacturing
5 26 (3.07%) Pharmaceutical
6 13 (1.53%) Telecoms
7 10 (1.18%) Publishing
8 8 (0.94%) Investment Banking
8 8 (0.94%) Legal
9 7 (0.83%) Advertising
9 7 (0.83%) Financial Institution
10 6 (0.71%) Electronics
10 6 (0.71%) Law
10 6 (0.71%) Marketing
11 4 (0.47%) Automotive
11 4 (0.47%) Japanese Language
12 3 (0.35%) German Language
13 2 (0.24%) Billing
13 2 (0.24%) French Language
13 2 (0.24%) Front Office
Job Titles
1 279 (32.90%) Developer
2 242 (28.54%) ServiceNow Developer
3 161 (18.99%) Analyst
4 76 (8.96%) Consultant
5 56 (6.60%) Administrator
6 53 (6.25%) Service Analyst
7 50 (5.90%) Architect
7 50 (5.90%) Business Analyst
8 46 (5.42%) ServiceNow Consultant
9 38 (4.48%) Service Desk Analyst
10 31 (3.66%) Service Manager
11 21 (2.48%) Project Manager
11 21 (2.48%) Support Analyst
12 20 (2.36%) Desktop Support
12 20 (2.36%) Support Engineer
13 18 (2.12%) Systems Administrator
14 16 (1.89%) IT Analyst
14 16 (1.89%) JavaScript Developer
15 15 (1.77%) 1st Line Support
15 15 (1.77%) IT Manager
Libraries, Frameworks & Software Standards
1 168 (19.81%) HTML
2 149 (17.57%) Web Services
3 134 (15.80%) XML
4 103 (12.15%) CSS
5 64 (7.55%) AngularJS
6 49 (5.78%) REST
7 47 (5.54%) Ajax
8 46 (5.42%) SOAP
9 39 (4.60%) Twitter Bootstrap
10 37 (4.36%) HTML5
11 32 (3.77%) .NET
12 23 (2.71%) XHTML
13 19 (2.24%) JSON
14 17 (2.00%) XSL
15 14 (1.65%) XML Schema
16 12 (1.42%) Middleware
16 12 (1.42%) Node.js
17 9 (1.06%) SAML
17 9 (1.06%) Spring
17 9 (1.06%) Velocity
Miscellaneous
1 146 (17.22%) CMDB
2 29 (3.42%) Management Information System
3 28 (3.30%) Analytical Skills
4 18 (2.12%) User Experience
5 12 (1.42%) Enterprise Software
6 11 (1.30%) Data Centre
7 10 (1.18%) Web 2.0
8 9 (1.06%) Computer Science
8 9 (1.06%) Data Structures
9 8 (0.94%) Ergonomics
10 7 (0.83%) Blackberry
10 7 (0.83%) Virtual Team
11 6 (0.71%) Hedge funds
11 6 (0.71%) Wiki
12 5 (0.59%) Cloud Native
13 4 (0.47%) Learning Management System
13 4 (0.47%) PMI
13 4 (0.47%) Security Operations Centre
14 3 (0.35%) Data Protection Act
14 3 (0.35%) Mainframe
Operating Systems
1 143 (16.86%) Windows
2 56 (6.60%) Linux
3 55 (6.49%) Unix
3 55 (6.49%) Windows Server
4 44 (5.19%) Windows 7
5 18 (2.12%) Windows 10
6 17 (2.00%) AIX
6 17 (2.00%) Solaris
7 13 (1.53%) Windows Server 2003
7 13 (1.53%) Windows Server 2008
8 11 (1.30%) Mac OS X
9 9 (1.06%) Android
9 9 (1.06%) Windows Server 2012
9 9 (1.06%) Windows XP
10 8 (0.94%) Apple iOS
11 6 (0.71%) Ubuntu
12 4 (0.47%) Red Hat Enterprise Linux
13 3 (0.35%) Windows 8
13 3 (0.35%) Windows Vista
14 2 (0.24%) Windows NT
Processes & Methodologies
1 464 (54.72%) ITIL
2 320 (37.74%) ITSM
3 273 (32.19%) Service Management
4 190 (22.41%) Agile Software Development
5 107 (12.62%) Configuration Management
6 100 (11.79%) Workflow
7 78 (9.20%) Change Management
7 78 (9.20%) ITIL V3
8 72 (8.49%) SDLC
9 67 (7.90%) Service Delivery
10 65 (7.67%) Incident Management
11 57 (6.72%) DevOps
12 55 (6.49%) Problem Management
12 55 (6.49%) Stakeholder Management
13 50 (5.90%) Project Management
14 49 (5.78%) Continuous Improvement
14 49 (5.78%) Scrum
15 47 (5.54%) PRINCE2
16 45 (5.31%) Asset Management
17 43 (5.07%) Business Analysis
Programming Languages
1 244 (28.77%) JavaScript
2 68 (8.02%) Java
3 41 (4.83%) SQL
4 30 (3.54%) PowerShell
5 24 (2.83%) Perl
6 17 (2.00%) PHP
7 16 (1.89%) Bash Shell
8 14 (1.65%) Python
9 10 (1.18%) C#
9 10 (1.18%) C++
10 9 (1.06%) VB
11 8 (0.94%) C
11 8 (0.94%) Shell Script
12 7 (0.83%) T-SQL
13 5 (0.59%) VB.NET
14 3 (0.35%) VBScript
15 1 (0.12%) COBOL
15 1 (0.12%) Korn
15 1 (0.12%) PL/SQL
15 1 (0.12%) VBA
Qualifications
1 78 (9.20%) Security Cleared
2 70 (8.25%) SC Cleared
3 42 (4.95%) ITIL Certification
4 31 (3.66%) Degree
5 24 (2.83%) BPSS Clearance
6 20 (2.36%) ITIL Foundation Certificate
7 8 (0.94%) CISSP
7 8 (0.94%) Microsoft Certification
7 8 (0.94%) PMP
8 6 (0.71%) DV Cleared
9 4 (0.47%) CISM
9 4 (0.47%) CISMP
9 4 (0.47%) MCITP
9 4 (0.47%) PMI Certification
10 3 (0.35%) APMP
10 3 (0.35%) ISEB
10 3 (0.35%) ISTQB Foundation Certification
10 3 (0.35%) MCP
10 3 (0.35%) PRINCE2 Practitioner
11 2 (0.24%) CRISC
Quality Assurance & Compliance
1 46 (5.42%) SLA
2 21 (2.48%) Disclosure Scotland
3 18 (2.12%) QA
4 10 (1.18%) COBIT
4 10 (1.18%) ISO 9001
5 6 (0.71%) Data Quality
6 3 (0.35%) PCI DSS
7 2 (0.24%) GPG13
7 2 (0.24%) HMG Security Policy Framework
7 2 (0.24%) ISO/IEC 27001
7 2 (0.24%) RMADS
8 1 (0.12%) GxP
8 1 (0.12%) Sarbanes-Oxley
System Software
1 63 (7.43%) Active Directory
2 9 (1.06%) Docker
2 9 (1.06%) VMware Infrastructure
3 8 (0.94%) XenApp
4 7 (0.83%) BitLocker
4 7 (0.83%) Virtual Machines
5 6 (0.71%) Xen
5 6 (0.71%) XenDesktop
6 4 (0.47%) Virtual Desktop
7 2 (0.24%) DFS Replication
7 2 (0.24%) VMware ESX
7 2 (0.24%) VMware ESXi
8 1 (0.12%) Firmware
8 1 (0.12%) Gluster
8 1 (0.12%) KVM
8 1 (0.12%) Microsoft App-V
8 1 (0.12%) RACF
8 1 (0.12%) Veritas Cluster Server
8 1 (0.12%) Veritas Volume Manager
Systems Management
1 22 (2.59%) SCCM
2 18 (2.12%) Tivoli
3 8 (0.94%) HP SiteScope
3 8 (0.94%) MOM
3 8 (0.94%) Puppet
4 6 (0.71%) SCOM
4 6 (0.71%) WSUS
5 5 (0.59%) Opscode Chef
6 4 (0.47%) AirWatch
6 4 (0.47%) Ansible
6 4 (0.47%) QRadar
6 4 (0.47%) Tivoli Monitoring
6 4 (0.47%) vRealize
7 3 (0.35%) Netcool
8 2 (0.24%) Control-M
8 2 (0.24%) IBM BigFix
8 2 (0.24%) Oracle Enterprise Manager
8 2 (0.24%) Pingdom
8 2 (0.24%) Systems Management Server (SMS)
8 2 (0.24%) Tivoli Storage Manager
Vendors
1 90 (10.61%) Microsoft
2 78 (9.20%) Remedy
3 60 (7.08%) HP
4 46 (5.42%) BMC
5 37 (4.36%) CA
6 30 (3.54%) Oracle
7 20 (2.36%) Cisco
8 19 (2.24%) Apple
8 19 (2.24%) Citrix
9 18 (2.12%) VMware
10 15 (1.77%) SAP
11 12 (1.42%) EMC
12 11 (1.30%) Splunk
12 11 (1.30%) Twitter
13 10 (1.18%) IBM
14 9 (1.06%) AppDynamics
14 9 (1.06%) Atlassian
15 7 (0.83%) Dell
15 7 (0.83%) Salesforce.com
16 6 (0.71%) Symantec
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £350 - £400 per day
Posted: 5 days ago
Solihull, West Midlands (County)
Lorien Resourcing
Posted: 3 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 4 days ago
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £250 - £400 per day
Posted: 5 days ago
Birmingham, West Midlands (County)
Austin Fraser
Rate: £400 - £500 per day
Posted: 4 days ago
South West London
Digital Gurus
Rate: £500 - £550 Per Day
Posted: 4 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Posted: 4 days ago
Birmingham
People Source Consulting
Rate: £400 - £460 per day
Posted: 17 days ago
London
Spectrum IT
Rate: £400 - £425 per day
Posted: 14 days ago