The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
ServiceNow
Rank 451 454 530
Rank change year-on-year
+3 +76
Contract jobs citing ServiceNow 132 103 45
As % of all contract IT jobs located in England 0.26% 0.21% 0.085%
As % of the Vendors category 0.56% 0.45% 0.18%
Number of daily rates quoted 85 60 29
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£330 £394 £475
Average daily rate % change year-on-year
-16.19% -17.10%
90% offered a daily rate of more than £150 £198 £316
10% offered a daily rate of more than £456 £550 £505
UK excluding London average daily rate £330 £300 £388
% change year-on-year
+10.00% -22.58%
Number of hourly rates quoted 5 3 1
Average hourly rate £13.50 £13.93 £12.50
Average hourly rate % change year-on-year
-3.08% +11.44%
UK excluding London average hourly rate £13.50 - £12.50
ServiceNow
UK

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the England region.

Vendors Category
England
Contract IT job ads with a match in the
Vendors category
23409 22747 24578
As % of all contract IT jobs located in England 45.94% 46.74% 46.28%
Number of daily rates quoted 13406 12936 12896
Average daily rate £388 £388 £375
Average daily rate % change year-on-year
- +3.33%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1027 1041 1259
Average hourly rate £18.44 £19.50 £20.00
Average hourly rate % change year-on-year
-5.43% -2.50%
90% offered a hourly rate of more than £11.00 £11.15 £12.00
10% offered a hourly rate of more than £37.50 £41.50 £39.00
UK excluding London average hourly rate £17.50 £19.50 £19.91
% change year-on-year
-10.25% -2.05%

ServiceNow
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the England region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in England

ServiceNow
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the England region.

ServiceNow Daily Rate Trend in England

ServiceNow
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the England region over the 3 months to 22 August 2014.

ServiceNow Daily Rate Histogram in England

ServiceNow
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the England region.

ServiceNow Hourly Rate Trend in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -18 51 £300 -27.27% 21
South East +45 50 £330 -22.35% 4
West Midlands -16 8 £325 +62.50%
Yorkshire +10 7 £388 - 2
East Midlands +5 5 £175 -
South West -31 5 £525 +200.00%
North West +3 3 £400 +25.00%
East of England -27 3 - - 2
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 176 (61.75%) ITIL
2 101 (35.44%) Service Management
3 95 (33.33%) ITSM
4 65 (22.81%) Windows
5 60 (21.05%) JavaScript
6 58 (20.35%) CMDB
7 52 (18.25%) Microsoft
8 50 (17.54%) Web Services
8 50 (17.54%) MS Excel
9 47 (16.49%) Active Directory
10 45 (15.79%) MS Office
11 38 (13.33%) MS PowerPoint
12 34 (11.93%) XML
13 33 (11.58%) HTML
13 33 (11.58%) Configuration Management
14 32 (11.23%) Workflow
15 31 (10.88%) Finance
15 31 (10.88%) CMS
15 31 (10.88%) Banking
16 29 (10.18%) CSS
17 27 (9.47%) Change Management
17 27 (9.47%) SaaS
17 27 (9.47%) Incident Management
18 26 (9.12%) Windows XP
19 25 (8.77%) HP
19 25 (8.77%) Windows 7
20 24 (8.42%) ITIL Certification
21 23 (8.07%) Remedy
22 22 (7.72%) Lotus
22 22 (7.72%) SharePoint

ServiceNow
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT contractor jobs across the England region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 31 (10.88%) CMS
2 22 (7.72%) SharePoint
2 22 (7.72%) IBM Notes
3 8 (2.81%) Tomcat
3 8 (2.81%) MS Exchange
4 6 (2.11%) WebSphere
4 6 (2.11%) Apache
5 4 (1.40%) IIS
6 3 (1.05%) WebSphere Application Server
6 3 (1.05%) Liferay
7 2 (0.70%) WebLogic
7 2 (0.70%) Documentum
7 2 (0.70%) NetWeaver
7 2 (0.70%) Oracle HTTP Server
7 2 (0.70%) IBM HTTP Server
8 1 (0.35%) Sitecore CMS
8 1 (0.35%) Confluence
Applications
1 50 (17.54%) MS Excel
2 45 (15.79%) MS Office
3 38 (13.33%) MS PowerPoint
4 11 (3.86%) MS Visio
5 4 (1.40%) MS Project
6 1 (0.35%) Windchill
6 1 (0.35%) Photoshop
Business Applications
1 12 (4.21%) Remedy ITSM
2 2 (0.70%) WebTrends
3 1 (0.35%) SAP Oil and Gas
3 1 (0.35%) Oracle Retail
Cloud Services
1 27 (9.47%) SaaS
2 4 (1.40%) IaaS
2 4 (1.40%) Google Apps
2 4 (1.40%) PaaS
3 2 (0.70%) Microsoft Azure
3 2 (0.70%) Amazon AWS
4 1 (0.35%) Office 365
Communications & Networking
1 12 (4.21%) TCP/IP
2 11 (3.86%) HTTP
3 8 (2.81%) SSL
4 7 (2.46%) LDAP
5 5 (1.75%) Firewall
5 5 (1.75%) SAN
5 5 (1.75%) VPN
6 3 (1.05%) LAN
6 3 (1.05%) WAN
7 2 (0.70%) DMZ
7 2 (0.70%) HTTPS
7 2 (0.70%) IP Telephony
8 1 (0.35%) SSH
8 1 (0.35%) 3G
8 1 (0.35%) VoIP
8 1 (0.35%) DNS
8 1 (0.35%) DHCP
8 1 (0.35%) FTP
8 1 (0.35%) NAS
Database & Business Intelligence
1 13 (4.56%) SQL Server
2 12 (4.21%) MySQL
3 4 (1.40%) Relational Database
4 3 (1.05%) DB2
4 3 (1.05%) Oracle Database
5 2 (0.70%) SQL Server 2008
5 2 (0.70%) Oracle Database 11g
5 2 (0.70%) Oracle Database 10g
6 1 (0.35%) SQL Server Integration Services
6 1 (0.35%) SQL Server 2005
6 1 (0.35%) SQL Server 2000
6 1 (0.35%) SQL Server Analysis Services
6 1 (0.35%) SQL Server 2012
Development Applications
1 6 (2.11%) JIRA
2 2 (0.70%) Appcelerator Titanium
3 1 (0.35%) Subversion
3 1 (0.35%) MSI
3 1 (0.35%) Oracle Forms
3 1 (0.35%) Rational DOORS
3 1 (0.35%) Jenkins
General
1 31 (10.88%) Finance
1 31 (10.88%) Banking
2 17 (5.96%) Retail
3 9 (3.16%) Games
4 6 (2.11%) Investment Banking
5 4 (1.40%) Marketing
5 4 (1.40%) Legal
6 2 (0.70%) Pharmaceutical
6 2 (0.70%) Manufacturing
6 2 (0.70%) Back Office
6 2 (0.70%) Telecoms
7 1 (0.35%) Aerospace
7 1 (0.35%) Electronics
7 1 (0.35%) Front Office
7 1 (0.35%) Publishing
7 1 (0.35%) Financial Institution
7 1 (0.35%) French Language
7 1 (0.35%) Portuguese Language
7 1 (0.35%) Spanish Language
Job Titles
1 98 (34.39%) Analyst
2 54 (18.95%) Developer
3 37 (12.98%) ServiceNow Developer
4 33 (11.58%) Consultant
5 28 (9.82%) Service Analyst
6 26 (9.12%) Configuration Analyst
7 25 (8.77%) Administrator
8 20 (7.02%) ServiceNow Consultant
9 19 (6.67%) Business Analyst
10 16 (5.61%) Service Desk Analyst
11 15 (5.26%) Project Manager
12 11 (3.86%) Architect
13 10 (3.51%) Support Analyst
13 10 (3.51%) Technical Analyst
14 7 (2.46%) Team Leader
15 6 (2.11%) Data Analyst
15 6 (2.11%) Service Management Analyst
16 5 (1.75%) Incident Manager
16 5 (1.75%) DBA
16 5 (1.75%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 50 (17.54%) Web Services
2 34 (11.93%) XML
3 33 (11.58%) HTML
4 29 (10.18%) CSS
5 11 (3.86%) SOAP
6 9 (3.16%) Ajax
7 6 (2.11%) JSON
7 6 (2.11%) .NET
8 5 (1.75%) XML Schema
8 5 (1.75%) Middleware
8 5 (1.75%) XSL
9 4 (1.40%) JMS
10 3 (1.05%) WebSphere MQ
10 3 (1.05%) COM
11 2 (0.70%) REST
11 2 (0.70%) WebSphere Message Broker
11 2 (0.70%) jQuery
11 2 (0.70%) Java EE
11 2 (0.70%) XSD
11 2 (0.70%) J2EE
Miscellaneous
1 58 (20.35%) CMDB
2 12 (4.21%) Management Information System
3 7 (2.46%) Online Games
4 6 (2.11%) Open Source
4 6 (2.11%) Statistics
4 6 (2.11%) Mathematics
5 3 (1.05%) EPoS
5 3 (1.05%) Chip and PIN
5 3 (1.05%) Mainframe
5 3 (1.05%) Blackberry
5 3 (1.05%) Human Factors
5 3 (1.05%) Computer Science
6 2 (0.70%) Enterprise Software
6 2 (0.70%) PDA
6 2 (0.70%) Client/Server
6 2 (0.70%) Clustering
7 1 (0.35%) EFT
7 1 (0.35%) Thin Client
7 1 (0.35%) DTV
7 1 (0.35%) Blog
Operating Systems
1 65 (22.81%) Windows
2 26 (9.12%) Windows XP
3 25 (8.77%) Windows 7
4 14 (4.91%) Linux
5 13 (4.56%) Windows Server 2003
6 11 (3.86%) Windows Server 2008
6 11 (3.86%) UNIX
7 6 (2.11%) Windows 8
8 5 (1.75%) Windows Server 2012
9 4 (1.40%) CentOS
10 2 (0.70%) Red Hat Enterprise Linux
10 2 (0.70%) Mac OS X
11 1 (0.35%) SUSE
11 1 (0.35%) Windows NT
11 1 (0.35%) AIX
Processes & Methodologies
1 176 (61.75%) ITIL
2 101 (35.44%) Service Management
3 95 (33.33%) ITSM
4 33 (11.58%) Configuration Management
5 32 (11.23%) Workflow
6 27 (9.47%) Change Management
6 27 (9.47%) Incident Management
7 22 (7.72%) Stakeholder Management
8 20 (7.02%) Agile Software Development
9 19 (6.67%) Project Management
10 17 (5.96%) Service Delivery
11 16 (5.61%) Content Management
12 14 (4.91%) ITIL V3
12 14 (4.91%) Problem Management
12 14 (4.91%) Time Management
13 10 (3.51%) Knowledge Management
13 10 (3.51%) ITIL V2
14 9 (3.16%) Migration
15 8 (2.81%) PRINCE2
15 8 (2.81%) Data Modelling
Programming Languages
1 60 (21.05%) JavaScript
2 17 (5.96%) Java
3 15 (5.26%) SQL
4 7 (2.46%) C++
5 6 (2.11%) VBA
6 5 (1.75%) PowerShell
7 4 (1.40%) VBScript
7 4 (1.40%) Shell Script
8 3 (1.05%) C
8 3 (1.05%) PHP
9 2 (0.70%) C-shell
9 2 (0.70%) Bash Shell
9 2 (0.70%) Korn
9 2 (0.70%) VB
9 2 (0.70%) Jython
10 1 (0.35%) Python
10 1 (0.35%) Perl
Qualifications
1 24 (8.42%) ITIL Certification
2 12 (4.21%) Microsoft Certification
3 10 (3.51%) Degree
4 9 (3.16%) Security Cleared
5 5 (1.75%) SC Cleared
6 4 (1.40%) DV Cleared
6 4 (1.40%) MCP
7 3 (1.05%) MCSE
7 3 (1.05%) ITIL Foundation Certificate
8 2 (0.70%) PRINCE2 Practitioner
8 2 (0.70%) MCSA
8 2 (0.70%) PRINCE2 Certification
9 1 (0.35%) MCTS
9 1 (0.35%) VMware Certified Professional (VCP)
9 1 (0.35%) CCA
9 1 (0.35%) Citrix Certification
9 1 (0.35%) Cisco Certification
9 1 (0.35%) A+ Certification
Quality Assurance & Compliance
1 15 (5.26%) SLA
2 12 (4.21%) ISO 9001
3 5 (1.75%) COBIT
4 3 (1.05%) QA
5 1 (0.35%) PCI DSS
System Software
1 47 (16.49%) Active Directory
2 6 (2.11%) VMware Infrastructure
3 5 (1.75%) vSphere
4 4 (1.40%) Hyper-V
4 4 (1.40%) XenServer
5 2 (0.70%) Oracle RMAN
6 1 (0.35%) Terminal Server
6 1 (0.35%) VMware ESXi
6 1 (0.35%) XenApp
Systems Management
1 12 (4.21%) HP UCMDB
2 10 (3.51%) SCCM
3 8 (2.81%) Tivoli
4 5 (1.75%) Tivoli Storage Manager
5 4 (1.40%) Opscode Chef
5 4 (1.40%) HP SIM
6 2 (0.70%) Data Guard
7 1 (0.35%) Systems Management Server (SMS)
7 1 (0.35%) BladeLogic
Vendors
1 52 (18.25%) Microsoft
2 25 (8.77%) HP
3 23 (8.07%) Remedy
4 22 (7.72%) Lotus
5 17 (5.96%) BMC
6 14 (4.91%) IBM
6 14 (4.91%) Oracle
7 9 (3.16%) CA
8 7 (2.46%) VMware
9 6 (2.11%) Citrix
9 6 (2.11%) Red Hat
10 5 (1.75%) Salesforce.com
11 4 (1.40%) SAP
11 4 (1.40%) Cisco
11 4 (1.40%) EMC
11 4 (1.40%) Google
11 4 (1.40%) FrontRange
12 3 (1.05%) Software AG
13 2 (0.70%) Nimsoft
13 2 (0.70%) LANDesk
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