ICT Support Contracts in England

ICT Support
UK > England

The median ICT Support daily rate in England is £201 according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 526 638 770
Rank change year-on-year +112 +132 -149
Contract jobs requiring an ICT Support 16 13 16
As % of all contract jobs advertised in England 0.044% 0.026% 0.023%
As % of the Job Titles category 0.047% 0.028% 0.024%
Number of daily rates quoted 12 10 15
10th Percentile £167 £149 £115
25th Percentile £185 £161 £135
Median daily rate (50th Percentile) £201 £183 £173
Median % change year-on-year +10.14% +5.80% -
75th Percentile £212 £196 £188
90th Percentile £219 £205 £217
UK median daily rate £201 £190 £173
% change year-on-year +5.79% +10.14% +12.20%
Number of hourly rates quoted 4 1 0
10th Percentile - - -
25th Percentile £13.86 £13.75 -
Median hourly rate £14.79 £14.00 -
Median % change year-on-year +5.64% - -
75th Percentile £15.95 £14.25 -
90th Percentile £16.36 - -
UK median hourly rate £14.79 £14.00 -
% change year-on-year +5.64% - -

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,086 46,552 67,167
% of contract IT jobs with a recognized job title 92.70% 94.63% 95.47%
Number of daily rates quoted 22,604 33,063 47,842
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £743
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,443 1,372 1,853
10th Percentile £12.87 £14.50 £12.50
25th Percentile £16.30 £20.00 £15.63
Median hourly rate £37.50 £44.06 £23.00
Median % change year-on-year -14.88% +91.54% +3.00%
75th Percentile £61.30 £65.00 £48.76
90th Percentile £73.75 £77.00 £64.55
UK median hourly rate £37.50 £45.00 £23.91
% change year-on-year -16.67% +88.21% +5.89%

ICT Support
Job Vacancy Trend in England

Job postings that featured ICT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for ICT Support in England

ICT Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ICT Support in England.

Daily rate trend for ICT Support in England

ICT Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing ICT Support in England over the 6 months to 12 May 2024.

Daily rate histogram for ICT Support in England

ICT Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ICT Support in England.

Hourly rate trend for ICT Support in England

ICT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ICT Support within the England region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +103 11 £201 -26.24%
South West +12 3 - -
Midlands +29 1 - - 3
East of England +7 1 £190 +3.40% 2
East Midlands - 1 - -
ICT Support
UK

ICT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 May 2024, ICT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring ICT Support in the job title.

1 10 (62.50%) ITIL
1 10 (62.50%) Social Skills
2 9 (56.25%) Microsoft
3 8 (50.00%) Microsoft Office
4 7 (43.75%) Supplier Management
5 6 (37.50%) Google
5 6 (37.50%) Service Delivery
6 5 (31.25%) Service Management
6 5 (31.25%) Local Government
6 5 (31.25%) Windows
7 4 (25.00%) Google Workspace
7 4 (25.00%) Spreadsheet
7 4 (25.00%) Active Directory
7 4 (25.00%) Asset Management
7 4 (25.00%) Finance
7 4 (25.00%) Presentation Skills
7 4 (25.00%) Customer Service
8 3 (18.75%) Police
8 3 (18.75%) Microsoft 365
8 3 (18.75%) Process Improvement
9 2 (12.50%) DBS Check
9 2 (12.50%) Windows Server
9 2 (12.50%) SystmOne
9 2 (12.50%) SCCM
9 2 (12.50%) ServiceNow
9 2 (12.50%) Becrypt
9 2 (12.50%) Coaching
9 2 (12.50%) Network Management
9 2 (12.50%) Skype for Business
9 2 (12.50%) ISO/IEC 27001

ICT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) CMS
1 2 (12.50%) Microsoft Exchange
1 2 (12.50%) Skype for Business
2 1 (6.25%) Confluence
2 1 (6.25%) Red Hat Fuse
Applications
1 8 (50.00%) Microsoft Office
2 4 (25.00%) Spreadsheet
3 2 (12.50%) MS Visio
Business Applications
1 2 (12.50%) SystmOne
Cloud Services
1 4 (25.00%) Google Workspace
2 3 (18.75%) Microsoft 365
Communications & Networking
1 2 (12.50%) Skype
1 2 (12.50%) VPN
Database & Business Intelligence
1 1 (6.25%) MongoDB
1 1 (6.25%) MySQL
Development Applications
1 1 (6.25%) JIRA
General
1 10 (62.50%) Social Skills
2 5 (31.25%) Local Government
3 4 (25.00%) Finance
3 4 (25.00%) Presentation Skills
4 3 (18.75%) Police
5 2 (12.50%) Legal
Miscellaneous
1 2 (12.50%) Blackberry
2 1 (6.25%) Linux Command Line
2 1 (6.25%) Mobile App
2 1 (6.25%) Smartphone
Operating Systems
1 5 (31.25%) Windows
2 2 (12.50%) Windows Server
3 1 (6.25%) Android
3 1 (6.25%) Apple iOS
3 1 (6.25%) Linux
3 1 (6.25%) Unix
3 1 (6.25%) Windows Mobile
Processes & Methodologies
1 10 (62.50%) ITIL
2 7 (43.75%) Supplier Management
3 6 (37.50%) Service Delivery
4 5 (31.25%) Service Management
5 4 (25.00%) Asset Management
5 4 (25.00%) Customer Service
6 3 (18.75%) Process Improvement
7 2 (12.50%) Coaching
7 2 (12.50%) ITSM
7 2 (12.50%) Network Management
7 2 (12.50%) Problem-Solving
7 2 (12.50%) Resource Management
8 1 (6.25%) Change Management
8 1 (6.25%) Computer Science
8 1 (6.25%) Configuration Management
8 1 (6.25%) Customer Engagement
8 1 (6.25%) Runbook
8 1 (6.25%) SOA
8 1 (6.25%) Software Engineering
8 1 (6.25%) User Experience
Qualifications
1 2 (12.50%) DBS Check
2 1 (6.25%) Computer Science Degree
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 2 (12.50%) ISO/IEC 27001
System Software
1 4 (25.00%) Active Directory
Systems Management
1 2 (12.50%) SCCM
Vendors
1 9 (56.25%) Microsoft
2 6 (37.50%) Google
3 2 (12.50%) Apple
3 2 (12.50%) Becrypt
3 2 (12.50%) Citrix
3 2 (12.50%) ServiceNow
4 1 (6.25%) Atlassian
4 1 (6.25%) Red Hat