The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 460 436 455
Rank change year-on-year
-24 +19
Contract jobs requiring a Services Delivery Manager 118 127 121
As % of all contract IT jobs located in England 0.23% 0.26% 0.23%
As % of the Job Titles category 0.25% 0.28% 0.25%
Number of daily rates quoted 74 65 82
Average daily rate
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of your Daily Rate
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£401 £400 £375
Average daily rate % change year-on-year
+0.12% +6.66%
90% offered a daily rate of more than £282 £325 £222
10% offered a daily rate of more than £525 £500 £734
UK excluding London average daily rate £400 £345 £350
% change year-on-year
+15.94% -1.42%
Number of hourly rates quoted 5 0 1
Average hourly rate £26.83 - £33.28
UK excluding London average hourly rate £26.83 - £33.28
Services Delivery Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47067 45362 49291
As % of all contract IT jobs located in England 92.11% 92.86% 92.95%
Number of daily rates quoted 29105 27599 28304
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1867 1980 2447
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Services Delivery Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in England

Services Delivery Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager across the England region.

Services Delivery Manager Daily Rate Trend in England

Services Delivery Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager across the England region over the 3 months to 2 September 2014.

Services Delivery Manager Daily Rate Histogram in England

Services Delivery Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager across the England region.

Services Delivery Manager Hourly Rate Trend in England

Services Delivery Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Services Delivery Manager across the England region over the 3 months to 2 September 2014.

Services Delivery Manager Hourly Rate Histogram in England

Services Delivery Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East 0 29 £425 +17.24% 4
East of England +3 26 £475 - 3
London -16 25 £438 +2.94% 16
North West +9 19 £400 -20.00% 2
Yorkshire 0 5 £370 +16.99% 3
West Midlands -31 5 £250 -21.25% 3
South West -35 4 £425 +30.76% 3
Midlands 0 2 £375 -
East Midlands -2 1 £225 -40.00% 1
North East - 1 £500 - 1
Services Delivery Manager
UK

Services Delivery Manager
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 230 (100.00%) Service Delivery
2 147 (63.91%) ITIL
3 78 (33.91%) Service Management
4 59 (25.65%) Finance
5 50 (21.74%) SLA
6 42 (18.26%) Project Management
7 34 (14.78%) Security Cleared
8 29 (12.61%) Supplier Management
8 29 (12.61%) Incident Management
9 26 (11.30%) PRINCE2
10 25 (10.87%) ITIL Certification
11 22 (9.57%) Risk Management
12 21 (9.13%) Stakeholder Management
13 20 (8.70%) Microsoft
13 20 (8.70%) SC Cleared
14 18 (7.83%) Problem Management
14 18 (7.83%) Change Management
15 17 (7.39%) CRM
15 17 (7.39%) Continuous Improvement
16 14 (6.09%) Windows
16 14 (6.09%) Disaster Recovery
17 12 (5.22%) Oracle
17 12 (5.22%) E-Commerce
17 12 (5.22%) MS Excel
18 11 (4.78%) DV Cleared
18 11 (4.78%) Pharmaceutical
18 11 (4.78%) Business Continuity
19 10 (4.35%) Banking
19 10 (4.35%) Management Information System
19 10 (4.35%) Capacity Management

Services Delivery Manager
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.48%) SharePoint
2 7 (3.04%) BizTalk Server
3 4 (1.74%) Oracle Workflow
3 4 (1.74%) SharePoint Server
4 2 (0.87%) WebSphere
4 2 (0.87%) Exchange Server 2010
4 2 (0.87%) Exchange Server 2013
4 2 (0.87%) IBM HTTP Server
4 2 (0.87%) MS Exchange
4 2 (0.87%) WebSphere Application Server
4 2 (0.87%) IIS
4 2 (0.87%) Tomcat
4 2 (0.87%) MQSeries
5 1 (0.43%) IBM Notes
Applications
1 12 (5.22%) MS Excel
2 9 (3.91%) MS PowerPoint
3 7 (3.04%) MS Project
3 7 (3.04%) MS Office
4 3 (1.30%) MS Visio
4 3 (1.30%) Spreadsheet
Business Applications
1 1 (0.43%) SAP HR
1 1 (0.43%) assyst
Cloud Services
1 5 (2.17%) Amazon AWS
2 3 (1.30%) SaaS
3 1 (0.43%) Cloud Computing
Communications & Networking
1 3 (1.30%) SAN
2 2 (0.87%) Internet
2 2 (0.87%) Firewall
2 2 (0.87%) HTTP
3 1 (0.43%) ATM
3 1 (0.43%) LAN
3 1 (0.43%) WAN
3 1 (0.43%) Wi-Fi
Database & Business Intelligence
1 8 (3.48%) DataStage
2 7 (3.04%) Spotfire
2 7 (3.04%) Oracle Database
3 4 (1.74%) Crystal Reports
4 3 (1.30%) Data Warehouse
5 2 (0.87%) DB2
General
1 59 (25.65%) Finance
2 11 (4.78%) Pharmaceutical
3 10 (4.35%) Banking
4 9 (3.91%) Retail
5 6 (2.61%) Telecoms
6 5 (2.17%) Marketing
6 5 (2.17%) Investment Banking
7 4 (1.74%) Japanese Language
8 3 (1.30%) Law
8 3 (1.30%) Legal
8 3 (1.30%) Manufacturing
9 2 (0.87%) Front Office
9 2 (0.87%) Games
9 2 (0.87%) Local Government
10 1 (0.43%) Retail Banking
10 1 (0.43%) Billing
10 1 (0.43%) German Language
10 1 (0.43%) Military
10 1 (0.43%) Publishing
Libraries, Frameworks & Software Standards
1 5 (2.17%) COM
1 5 (2.17%) Web Services
2 1 (0.43%) AOM
2 1 (0.43%) .NET
Miscellaneous
1 10 (4.35%) Management Information System
2 4 (1.74%) Freedom of Information
2 4 (1.74%) NHS
3 3 (1.30%) Kindle
4 2 (0.87%) Open Source
5 1 (0.43%) Thin Client
5 1 (0.43%) Economics
5 1 (0.43%) CMDB
5 1 (0.43%) Fat Client
5 1 (0.43%) Online Games
5 1 (0.43%) Data Integration
5 1 (0.43%) FMCG
Operating Systems
1 14 (6.09%) Windows
2 7 (3.04%) UNIX
3 3 (1.30%) Windows Server 2008
4 2 (0.87%) Red Hat Enterprise Linux
4 2 (0.87%) AIX
4 2 (0.87%) Linux
4 2 (0.87%) SUSE
5 1 (0.43%) Windows Server 2003
5 1 (0.43%) Windows 7
5 1 (0.43%) Windows Server 2012
Processes & Methodologies
1 230 (100.00%) Service Delivery
2 147 (63.91%) ITIL
3 78 (33.91%) Service Management
4 42 (18.26%) Project Management
5 29 (12.61%) Supplier Management
5 29 (12.61%) Incident Management
6 26 (11.30%) PRINCE2
7 22 (9.57%) Risk Management
8 21 (9.13%) Stakeholder Management
9 18 (7.83%) Change Management
9 18 (7.83%) Problem Management
10 17 (7.39%) Continuous Improvement
10 17 (7.39%) CRM
11 14 (6.09%) Disaster Recovery
12 12 (5.22%) E-Commerce
13 11 (4.78%) Business Continuity
14 10 (4.35%) Capacity Management
15 9 (3.91%) Workflow
15 9 (3.91%) ITIL V3
16 8 (3.48%) Capacity Planning
Programming Languages
1 6 (2.61%) SQL
Qualifications
1 34 (14.78%) Security Cleared
2 25 (10.87%) ITIL Certification
3 20 (8.70%) SC Cleared
4 11 (4.78%) DV Cleared
5 8 (3.48%) Degree
6 7 (3.04%) ITIL Foundation Certificate
7 3 (1.30%) PRINCE2 Certification
8 2 (0.87%) MAPM
8 2 (0.87%) Chartered Engineer
8 2 (0.87%) PMP
8 2 (0.87%) PMI Certification
9 1 (0.43%) MBA
9 1 (0.43%) Postgraduate
9 1 (0.43%) MCSE
9 1 (0.43%) ISEB
9 1 (0.43%) Microsoft Certification
9 1 (0.43%) CITP
9 1 (0.43%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 50 (21.74%) SLA
2 5 (2.17%) QA
3 3 (1.30%) BS25999
3 3 (1.30%) ISO 9001
4 2 (0.87%) Sarbanes-Oxley
4 2 (0.87%) ISO/IEC 27001
5 1 (0.43%) BS15000
5 1 (0.43%) ISO 14001
5 1 (0.43%) GxP
5 1 (0.43%) BS7799
System Software
1 7 (3.04%) Active Directory
2 2 (0.87%) XenApp
Systems Management
1 3 (1.30%) OVSD
2 2 (0.87%) NetBackup
Vendors
1 20 (8.70%) Microsoft
2 12 (5.22%) Oracle
3 9 (3.91%) SAP
3 9 (3.91%) IBM
4 7 (3.04%) Axway
5 6 (2.61%) HP
5 6 (2.61%) TIBCO
6 5 (2.17%) Salesforce.com
7 4 (1.74%) JD Edwards
7 4 (1.74%) Citrix
7 4 (1.74%) NetApp
8 3 (1.30%) Reuters
8 3 (1.30%) Bloomberg
8 3 (1.30%) VMware
9 2 (0.87%) Capita
9 2 (0.87%) Lotus
9 2 (0.87%) Red Hat
9 2 (0.87%) Dell
9 2 (0.87%) EMC
9 2 (0.87%) Sun
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