Service Delivery Management Contracts in England

Service Delivery Management
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Delivery Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 516 613 738
Rank change year-on-year +97 +125 -142
Contract jobs citing Service Delivery Management 22 42 46
As % of all contract jobs advertised in England 0.060% 0.083% 0.065%
As % of the Processes & Methodologies category 0.069% 0.092% 0.071%
Number of daily rates quoted 8 35 30
10th Percentile - £400 £150
25th Percentile £400 £436 £400
Median daily rate (50th Percentile) £450 £525 £492
Median % change year-on-year -14.29% +6.82% -5.93%
75th Percentile £525 £640 £567
90th Percentile £529 £728 £655
UK median daily rate £400 £525 £492
% change year-on-year -23.81% +6.82% +19.15%
Number of hourly rates quoted 3 2 2
10th Percentile - - -
25th Percentile £13.25 £12.50 -
Median hourly rate £13.50 £13.00 £50.00
Median % change year-on-year +3.85% -74.00% +5.26%
75th Percentile £13.88 £13.50 -
90th Percentile £13.95 - -
UK median hourly rate £13.50 £13.00 £50.00
% change year-on-year +3.85% -74.00% +5.26%

All Process and Methodology Skills
England

Service Delivery Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,992 45,544 64,506
As % of all contract IT jobs advertised in England 86.53% 90.24% 90.76%
Number of daily rates quoted 20,975 31,977 45,770
10th Percentile £300 £325 £331
25th Percentile £413 £445 £425
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +9.69%
75th Percentile £650 £675 £650
90th Percentile £750 £765 £749
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,229 1,592 1,769
10th Percentile £12.86 £10.87 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £35.50 £37.50 £24.35
Median % change year-on-year -5.33% +54.00% +1.46%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.60
UK median hourly rate £35.00 £37.30 £25.00
% change year-on-year -6.17% +49.20% -

Service Delivery Management
Job Vacancy Trend in England

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Management in England

Service Delivery Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Delivery Management in England.

Daily rate trend for Service Delivery Management in England

Service Delivery Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Delivery Management in England.

Hourly rate trend for Service Delivery Management in England

Service Delivery Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Management within the England region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +34 12 £525 -2.78% 2
East Midlands +26 8 - -
South East +23 6 £450 -25.16% 1
London +92 4 £400 -17.95% 2
West Midlands +31 4 £525 -2.78% 2
Service Delivery Management
UK

Service Delivery Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (13.64%) Microsoft Excel
1 3 (13.64%) Microsoft Office
Cloud Services
1 8 (36.36%) AWS
1 8 (36.36%) Azure
1 8 (36.36%) Microsoft 365
1 8 (36.36%) SaaS
Communications & Networking
1 3 (13.64%) ADSL
1 3 (13.64%) DHCP
1 3 (13.64%) DNS
1 3 (13.64%) Ethernet
1 3 (13.64%) Internet
1 3 (13.64%) MPLS
1 3 (13.64%) PSTN
1 3 (13.64%) TCP/IP
1 3 (13.64%) WAN
General
1 11 (50.00%) Legal
2 9 (40.91%) Finance
3 5 (22.73%) Social Skills
4 3 (13.64%) Front Office
4 3 (13.64%) Telecoms
5 1 (4.55%) Local Government
Job Titles
1 12 (54.55%) Service Manager
2 11 (50.00%) Delivery Manager
2 11 (50.00%) Service Delivery Manager
3 10 (45.45%) IT Manager
4 9 (40.91%) IT Services Manager
5 8 (36.36%) IT Services Delivery Manager
6 3 (13.64%) Coordinator
6 3 (13.64%) Infrastructure Engineer
6 3 (13.64%) Project Coordinator
7 2 (9.09%) Senior
7 2 (9.09%) Senior Infrastructure Engineer
7 2 (9.09%) Service Transition Specialist
8 1 (4.55%) Digital Project Manager
8 1 (4.55%) Head of IT
8 1 (4.55%) Head of Service Management
8 1 (4.55%) ICT Manager
8 1 (4.55%) ICT Service Delivery Manager
8 1 (4.55%) IT Project Manager
8 1 (4.55%) Service Transition Manager
8 1 (4.55%) Transition Manager
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
Operating Systems
1 8 (36.36%) Apple iOS
2 3 (13.64%) Linux
2 3 (13.64%) Ubuntu
2 3 (13.64%) Unix
2 3 (13.64%) Windows
Processes & Methodologies
1 22 (100.00%) Service Delivery
2 13 (59.09%) Service Management
3 12 (54.55%) Change Management
4 11 (50.00%) ITIL
5 9 (40.91%) ITSM
5 9 (40.91%) People Management
5 9 (40.91%) Problem Management
6 8 (36.36%) Business Analysis
6 8 (36.36%) Decision-Making
6 8 (36.36%) Information Security
6 8 (36.36%) IT Governance
6 8 (36.36%) Migration
6 8 (36.36%) Performance Metrics
6 8 (36.36%) Problem-Solving
7 7 (31.82%) Project Delivery
7 7 (31.82%) Stakeholder Management
8 4 (18.18%) Agile
8 4 (18.18%) Continuous Improvement
9 3 (13.64%) Computer Science
9 3 (13.64%) Workflow
Programming Languages
1 8 (36.36%) Swift
2 3 (13.64%) PowerShell
2 3 (13.64%) VB.NET
3 2 (9.09%) C++
Qualifications
1 4 (18.18%) SC Cleared
1 4 (18.18%) Security Cleared
2 3 (13.64%) BC Cleared
2 3 (13.64%) BPSS Clearance
2 3 (13.64%) Degree
2 3 (13.64%) ITIL Certification
2 3 (13.64%) Microsoft Certification
3 1 (4.55%) PMI Certification
3 1 (4.55%) PMP
Quality Assurance & Compliance
1 7 (31.82%) SLA
2 4 (18.18%) ISO/IEC 20000
3 3 (13.64%) ISO 9001
3 3 (13.64%) QA
4 1 (4.55%) PMO
System Software
1 3 (13.64%) Active Directory
1 3 (13.64%) Hyper-V
1 3 (13.64%) Virtual Machines
1 3 (13.64%) VMware Infrastructure
1 3 (13.64%) vSphere
Systems Management
1 3 (13.64%) WSUS
Vendors
1 14 (63.64%) Microsoft
2 8 (36.36%) Okta
3 3 (13.64%) BT
3 3 (13.64%) Cisco
3 3 (13.64%) Openreach
3 3 (13.64%) VMware
4 1 (4.55%) Qualys
4 1 (4.55%) ServiceNow