The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 540 550 493
Rank change year-on-year
+10 -57
Contract jobs requiring a Technical Support Engineer 43 32 33
As % of all contract IT jobs located in England 0.085% 0.064% 0.075%
As % of the Job Titles category 0.092% 0.069% 0.081%
Number of daily rates quoted 19 19 17
Average daily rate
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£263 £210 £132
Average daily rate % change year-on-year
+25.00% +59.09%
90% offered a daily rate of more than £170 £130 £120
10% offered a daily rate of more than £457 £298 £345
UK excluding London average daily rate £263 £223 £130
% change year-on-year
+17.97% +71.48%
Number of hourly rates quoted 5 4 7
Average hourly rate £21.50 £17.10 £16.50
Average hourly rate % change year-on-year
+25.73% +3.63%
90% offered a hourly rate of more than £15.30 £12.82 £13.05
10% offered a hourly rate of more than £37.43 £117.40 £18.90
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%
Technical Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46657 46455 40584
As % of all contract IT jobs located in England 92.33% 92.38% 92.80%
Number of daily rates quoted 28786 28831 23826
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+1.01% -1.00%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1833 1870 2077
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Technical Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in England

Technical Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Daily Rate Trend in England

Technical Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer across the England region over the 3 months to 24 April 2015.

Technical Support Engineer Daily Rate Histogram in England

Technical Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Hourly Rate Trend in England

Technical Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Engineer across the England region over the 3 months to 24 April 2015.

Technical Support Engineer Hourly Rate Histogram in England

Technical Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West +13 10 £255 +96.15% 4
London +4 10 £250 +19.04% 2
South East -15 5 £150 -40.00% 10
North West -16 5 £263 -6.91% 2
East Midlands - 5 £290 - 2
East of England +23 4 £200 +5.26% 3
West Midlands -10 3 - - 1
Yorkshire -17 1 - - 2
Technical Support Engineer
UK

Technical Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 52 (61.18%) Windows
2 28 (32.94%) Active Directory
3 26 (30.59%) VMware
4 25 (29.41%) Microsoft
4 25 (29.41%) ITIL
5 22 (25.88%) Degree
6 20 (23.53%) Windows Server 2008
7 16 (18.82%) Windows Server 2003
8 15 (17.65%) MS Office
8 15 (17.65%) TCP/IP
9 14 (16.47%) Linux
9 14 (16.47%) MS Exchange
9 14 (16.47%) Finance
9 14 (16.47%) VMware Infrastructure
10 12 (14.12%) Citrix
10 12 (14.12%) UNIX
11 11 (12.94%) Solaris
11 11 (12.94%) Apple
12 10 (11.76%) Cisco
12 10 (11.76%) FIX Protocol
12 10 (11.76%) Computer Science
13 9 (10.59%) Office 365
13 9 (10.59%) HP
13 9 (10.59%) Front Office
13 9 (10.59%) Telecoms
14 8 (9.41%) Service Management
14 8 (9.41%) SAN
14 8 (9.41%) LAN
14 8 (9.41%) Windows 2000
14 8 (9.41%) Windows NT

Technical Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (16.47%) MS Exchange
2 6 (7.06%) SharePoint
3 5 (5.88%) Exchange Server 2010
4 3 (3.53%) Exchange Server 2007
4 3 (3.53%) Exchange Server 2003
5 2 (2.35%) WebLogic
5 2 (2.35%) Adobe Experience Manager
5 2 (2.35%) Lync
5 2 (2.35%) SharePoint Server
6 1 (1.18%) WebSphere
6 1 (1.18%) SharePoint 2010
6 1 (1.18%) Blackberry Enterprise Server
Applications
1 15 (17.65%) MS Office
2 4 (4.71%) MS Excel
3 1 (1.18%) MS PowerPoint
Business Applications
1 1 (1.18%) Dynamics AX
Cloud Services
1 9 (10.59%) Office 365
2 2 (2.35%) Google Analytics
3 1 (1.18%) Microsoft Azure
3 1 (1.18%) Google Apps
Communications & Networking
1 15 (17.65%) TCP/IP
2 8 (9.41%) SAN
2 8 (9.41%) LAN
3 7 (8.24%) WAN
4 6 (7.06%) DNS
4 6 (7.06%) Radio Access Network
5 4 (4.71%) DHCP
6 3 (3.53%) NAS
6 3 (3.53%) Internet
6 3 (3.53%) Firewall
6 3 (3.53%) Wireless
6 3 (3.53%) GSM
6 3 (3.53%) VoIP
7 2 (2.35%) VPN
7 2 (2.35%) SMS
7 2 (2.35%) UMTS
7 2 (2.35%) ATM
8 1 (1.18%) GGSN
8 1 (1.18%) SGSN
8 1 (1.18%) Cisco ASA
Database & Business Intelligence
1 6 (7.06%) SQL Server
2 2 (2.35%) SQL Server 2005
3 1 (1.18%) SQL Server Analysis Services
3 1 (1.18%) SQL Server 2008
3 1 (1.18%) SQL Server Reporting Services
3 1 (1.18%) Data Warehouse
Development Applications
1 2 (2.35%) Team Foundation Server
2 1 (1.18%) Oracle Forms
General
1 14 (16.47%) Finance
2 9 (10.59%) Front Office
2 9 (10.59%) Telecoms
3 4 (4.71%) Financial Institution
4 3 (3.53%) Retail
5 2 (2.35%) Advertising
5 2 (2.35%) Banking
6 1 (1.18%) Mandarin Language
6 1 (1.18%) Multimedia
6 1 (1.18%) Investment Banking
6 1 (1.18%) Marketing
6 1 (1.18%) Military
6 1 (1.18%) Publishing
6 1 (1.18%) Automotive
Libraries, Frameworks & Software Standards
1 10 (11.76%) FIX Protocol
2 3 (3.53%) .NET
2 3 (3.53%) CSS
3 2 (2.35%) HTML
3 2 (2.35%) CSS3
3 2 (2.35%) HTML5
3 2 (2.35%) jQuery
4 1 (1.18%) ASP.NET
4 1 (1.18%) MAPI
Miscellaneous
1 10 (11.76%) Computer Science
2 3 (3.53%) Analytical Skills
3 2 (2.35%) Client/Server
3 2 (2.35%) Blackberry
3 2 (2.35%) Thin Client
3 2 (2.35%) Fat Client
4 1 (1.18%) Derivative
4 1 (1.18%) Telematics
4 1 (1.18%) EqualLogic
4 1 (1.18%) Clustering
Operating Systems
1 52 (61.18%) Windows
2 20 (23.53%) Windows Server 2008
3 16 (18.82%) Windows Server 2003
4 14 (16.47%) Linux
5 12 (14.12%) UNIX
6 11 (12.94%) Solaris
7 8 (9.41%) Windows 2000
7 8 (9.41%) Windows NT
8 4 (4.71%) Windows 7
9 3 (3.53%) Red Hat Enterprise Linux
9 3 (3.53%) Windows Server 2012
10 2 (2.35%) Windows XP
10 2 (2.35%) Mac OS X
10 2 (2.35%) Windows 8
11 1 (1.18%) Windows 2000 Server
11 1 (1.18%) Android
Processes & Methodologies
1 25 (29.41%) ITIL
2 8 (9.41%) Service Management
3 6 (7.06%) Asset Management
4 4 (4.71%) Incident Management
5 3 (3.53%) Project Management
6 2 (2.35%) Scrum
6 2 (2.35%) CMMI
6 2 (2.35%) Service Delivery
6 2 (2.35%) Analytics
6 2 (2.35%) Root Cause Analysis
6 2 (2.35%) Change Control
6 2 (2.35%) Capacity Planning
6 2 (2.35%) Customer Engagement
6 2 (2.35%) Supplier Management
6 2 (2.35%) Agile Software Development
6 2 (2.35%) Kanban
6 2 (2.35%) Problem Management
7 1 (1.18%) Electronic Trading
7 1 (1.18%) Performance Management
7 1 (1.18%) Fault Management
Programming Languages
1 5 (5.88%) SQL
2 4 (4.71%) C
3 2 (2.35%) VB.NET
3 2 (2.35%) C#
3 2 (2.35%) JavaScript
3 2 (2.35%) PowerShell
4 1 (1.18%) X++
Qualifications
1 22 (25.88%) Degree
2 3 (3.53%) Security Cleared
2 3 (3.53%) Cisco Certification
3 2 (2.35%) MCP
3 2 (2.35%) Microsoft Certification
3 2 (2.35%) CCNA
3 2 (2.35%) SC Cleared
4 1 (1.18%) DV Cleared
4 1 (1.18%) SCSA
4 1 (1.18%) MCITP
4 1 (1.18%) Sun Certification
4 1 (1.18%) ITIL Certification
4 1 (1.18%) MCSE
4 1 (1.18%) CCNP
Quality Assurance & Compliance
1 2 (2.35%) SLA
System Software
1 28 (32.94%) Active Directory
2 14 (16.47%) VMware Infrastructure
3 8 (9.41%) XenApp
3 8 (9.41%) VMware ESXi
4 5 (5.88%) vSphere
5 4 (4.71%) Terminal Services
5 4 (4.71%) XenDesktop
6 2 (2.35%) XenServer
7 1 (1.18%) Hyper-V
7 1 (1.18%) Microsoft Virtual Server
7 1 (1.18%) VirtualBox
7 1 (1.18%) Microsoft App-V
Systems Management
1 7 (8.24%) SCCM
2 3 (3.53%) ARCserve
3 2 (2.35%) Backup Exec
4 1 (1.18%) ZABBIX
4 1 (1.18%) WhatsUp Gold
4 1 (1.18%) SolarWinds Orion
4 1 (1.18%) Casper Suite
4 1 (1.18%) ZENworks
Vendors
1 26 (30.59%) VMware
2 25 (29.41%) Microsoft
3 12 (14.12%) Citrix
4 11 (12.94%) Apple
5 10 (11.76%) Cisco
6 9 (10.59%) HP
7 5 (5.88%) Fidessa
8 4 (4.71%) Dell
9 3 (3.53%) Google
9 3 (3.53%) Intel
10 2 (2.35%) Adobe
10 2 (2.35%) Sun
10 2 (2.35%) Oracle
10 2 (2.35%) Juniper
10 2 (2.35%) CheckPoint
10 2 (2.35%) ProCurve
11 1 (1.18%) Mitel
11 1 (1.18%) Fortinet
11 1 (1.18%) Fujitsu
11 1 (1.18%) Huawei