The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 552 537 512
Rank change year-on-year
-15 -25
Contract jobs requiring a Technical Support Engineer 37 22 22
As % of all contract IT jobs located in England 0.073% 0.047% 0.049%
As % of the Job Titles category 0.080% 0.050% 0.052%
Number of daily rates quoted 12 11 11
Average daily rate
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£300 £235 £250
Average daily rate % change year-on-year
+27.65% -6.00%
90% offered a daily rate of more than £197 £115 £108
10% offered a daily rate of more than £325 £388 £375
UK excluding London average daily rate £306 £255 £223
% change year-on-year
+20.09% +14.60%
Number of hourly rates quoted 4 2 3
Average hourly rate £20.00 £21.50 £19.00
Average hourly rate % change year-on-year
-6.97% +13.15%
90% offered a hourly rate of more than £11.00 £21.50 £13.40
10% offered a hourly rate of more than £21.50 £21.50 £83.80
UK excluding London average hourly rate £15.50 - £22.08
Technical Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46272 43750 42038
As % of all contract IT jobs located in England 91.73% 92.64% 93.04%
Number of daily rates quoted 29935 26900 24214
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1900 1926 2472
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Technical Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in England

Technical Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Daily Rate Trend in England

Technical Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer across the England region over the 3 months to 19 December 2014.

Technical Support Engineer Daily Rate Histogram in England

Technical Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Hourly Rate Trend in England

Technical Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -7 23 £325 +38.29% 17
London +16 5 £168 +14.52% 10
West Midlands - 3 £313 -
Yorkshire - 2 £245 -
East of England -19 1 £263 -4.54% 3
South West -23 1 £250 -
East Midlands - - - - 1
North East - - - -
North West - - - - 1
Technical Support Engineer
UK

Technical Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 45 (70.31%) Windows
2 20 (31.25%) ITIL
3 19 (29.69%) Microsoft
4 18 (28.13%) VMware
5 17 (26.56%) Degree
6 15 (23.44%) Windows Server 2008
7 14 (21.88%) MS Exchange
8 13 (20.31%) Linux
8 13 (20.31%) Apple
9 12 (18.75%) Windows Server 2003
9 12 (18.75%) TCP/IP
10 11 (17.19%) Active Directory
10 11 (17.19%) MS Office
11 10 (15.63%) SQL
12 9 (14.06%) LAN
12 9 (14.06%) SAN
12 9 (14.06%) Windows 7
13 8 (12.50%) Exchange Server 2010
13 8 (12.50%) VMware Infrastructure
13 8 (12.50%) Internet
13 8 (12.50%) DNS
13 8 (12.50%) MS Excel
14 7 (10.94%) DHCP
15 6 (9.38%) WAN
15 6 (9.38%) UNIX
15 6 (9.38%) Finance
16 5 (7.81%) Incident Management
16 5 (7.81%) Exchange Server 2003
16 5 (7.81%) Telecoms
16 5 (7.81%) .NET

Technical Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (21.88%) MS Exchange
2 8 (12.50%) Exchange Server 2010
3 5 (7.81%) Exchange Server 2003
4 4 (6.25%) SharePoint
4 4 (6.25%) Exchange Server 2007
5 2 (3.13%) IIS
5 2 (3.13%) Blackberry Enterprise Server
5 2 (3.13%) Lync
6 1 (1.56%) SharePoint 2013
6 1 (1.56%) SharePoint 2010
6 1 (1.56%) Apache
Applications
1 11 (17.19%) MS Office
2 8 (12.50%) MS Excel
3 1 (1.56%) MS Visio
Business Applications
1 1 (1.56%) Dynamics AX
Cloud Services
1 3 (4.69%) Office 365
2 1 (1.56%) Google Apps
Communications & Networking
1 12 (18.75%) TCP/IP
2 9 (14.06%) LAN
2 9 (14.06%) SAN
3 8 (12.50%) Internet
3 8 (12.50%) DNS
4 7 (10.94%) DHCP
5 6 (9.38%) WAN
6 3 (4.69%) Cisco ASA
6 3 (4.69%) Wireless
6 3 (4.69%) Firewall
6 3 (4.69%) VoIP
7 2 (3.13%) HTTPS
7 2 (3.13%) VPN
7 2 (3.13%) SMTP
7 2 (3.13%) Intranet
7 2 (3.13%) Radio Access Network
7 2 (3.13%) SSH
8 1 (1.56%) LTE
8 1 (1.56%) NAS
8 1 (1.56%) IMAP
Database & Business Intelligence
1 4 (6.25%) SQL Server
2 1 (1.56%) SQL Server Analysis Services
2 1 (1.56%) SQL Server Reporting Services
2 1 (1.56%) Cognos Impromptu
2 1 (1.56%) Data Warehouse
2 1 (1.56%) Crystal Reports
Development Applications
1 2 (3.13%) Team Foundation Server
General
1 6 (9.38%) Finance
2 5 (7.81%) Telecoms
3 3 (4.69%) French Language
3 3 (4.69%) Publishing
4 2 (3.13%) Front Office
4 2 (3.13%) German Language
4 2 (3.13%) Spanish Language
5 1 (1.56%) Marketing
5 1 (1.56%) Japanese Language
5 1 (1.56%) Retail
5 1 (1.56%) Pharmaceutical
5 1 (1.56%) Manufacturing
5 1 (1.56%) Advertising
Libraries, Frameworks & Software Standards
1 5 (7.81%) .NET
2 3 (4.69%) ASP.NET
2 3 (4.69%) CSS
3 2 (3.13%) HTML
3 2 (3.13%) FIX Protocol
4 1 (1.56%) MAPI
Miscellaneous
1 3 (4.69%) Video Conferencing
1 3 (4.69%) Computer Science
1 3 (4.69%) Blackberry
2 2 (3.13%) Client/Server
2 2 (3.13%) iPad
3 1 (1.56%) Fat Client
3 1 (1.56%) iPhone
3 1 (1.56%) Smartphone
3 1 (1.56%) Thin Client
3 1 (1.56%) CLARiiON
3 1 (1.56%) Handset
Operating Systems
1 45 (70.31%) Windows
2 15 (23.44%) Windows Server 2008
3 13 (20.31%) Linux
4 12 (18.75%) Windows Server 2003
5 9 (14.06%) Windows 7
6 6 (9.38%) UNIX
7 4 (6.25%) Windows XP
7 4 (6.25%) Windows Server 2012
8 3 (4.69%) Red Hat Enterprise Linux
8 3 (4.69%) Windows 8
8 3 (4.69%) Mac OS X
8 3 (4.69%) Solaris
9 1 (1.56%) CentOS
9 1 (1.56%) Android
9 1 (1.56%) Windows NT
9 1 (1.56%) Windows 2000
9 1 (1.56%) AIX
Processes & Methodologies
1 20 (31.25%) ITIL
2 5 (7.81%) Incident Management
3 3 (4.69%) Service Management
4 2 (3.13%) CRM
4 2 (3.13%) CMMI
4 2 (3.13%) Migration
4 2 (3.13%) Scrum
4 2 (3.13%) Performance Analysis
4 2 (3.13%) Customer Engagement
4 2 (3.13%) Agile Software Development
4 2 (3.13%) Web Development
4 2 (3.13%) Kanban
5 1 (1.56%) Document Management
5 1 (1.56%) Asset Management
5 1 (1.56%) Kalman Filter
5 1 (1.56%) Coaching
5 1 (1.56%) Infrastructure Management
5 1 (1.56%) Service Desk Management
5 1 (1.56%) Server Monitoring
5 1 (1.56%) Project Management
Programming Languages
1 10 (15.63%) SQL
2 3 (4.69%) C
3 2 (3.13%) C#
3 2 (3.13%) JavaScript
3 2 (3.13%) VB.NET
4 1 (1.56%) PowerShell
4 1 (1.56%) X++
4 1 (1.56%) PHP
4 1 (1.56%) VB
Qualifications
1 17 (26.56%) Degree
2 3 (4.69%) SC Cleared
2 3 (4.69%) Security Cleared
2 3 (4.69%) Microsoft Certification
3 1 (1.56%) VMware Certified Professional (VCP)
3 1 (1.56%) ITIL Foundation Certificate
3 1 (1.56%) MCSE
3 1 (1.56%) MCSA
3 1 (1.56%) MCP
3 1 (1.56%) CCNA
3 1 (1.56%) Cisco Certification
Quality Assurance & Compliance
1 3 (4.69%) SLA
2 1 (1.56%) GMP
System Software
1 11 (17.19%) Active Directory
2 8 (12.50%) VMware Infrastructure
3 4 (6.25%) Terminal Services
4 3 (4.69%) XenApp
4 3 (4.69%) VMware ESXi
5 2 (3.13%) Microsoft App-V
5 2 (3.13%) vSphere
5 2 (3.13%) XenServer
6 1 (1.56%) VMware Server
6 1 (1.56%) Hyper-V
6 1 (1.56%) Microsoft Virtual Server
6 1 (1.56%) XenDesktop
6 1 (1.56%) VirtualBox
6 1 (1.56%) VMware ESX
Systems Management
1 3 (4.69%) ARCserve
2 2 (3.13%) WSUS
2 2 (3.13%) SCCM
3 1 (1.56%) SCOM
3 1 (1.56%) Norton AntiVirus
3 1 (1.56%) Backup Exec
Vendors
1 19 (29.69%) Microsoft
2 18 (28.13%) VMware
3 13 (20.31%) Apple
4 5 (7.81%) Citrix
5 4 (6.25%) HP
5 4 (6.25%) Cisco
5 4 (6.25%) Red Hat
6 3 (4.69%) Mitel
6 3 (4.69%) CheckPoint
6 3 (4.69%) Intel
6 3 (4.69%) Oracle
7 2 (3.13%) Dell
7 2 (3.13%) Fidessa
7 2 (3.13%) AppSense
7 2 (3.13%) ProCurve
7 2 (3.13%) LANDesk
7 2 (3.13%) Polycom
8 1 (1.56%) Kaspersky
8 1 (1.56%) Fortinet
8 1 (1.56%) Google
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