The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 556 546 540
Rank change year-on-year
-10 -6
Contract jobs requiring a Technical Support Engineer 27 19 31
As % of all contract IT jobs located in England 0.053% 0.039% 0.058%
As % of the Job Titles category 0.057% 0.043% 0.063%
Number of daily rates quoted 16 2 16
Average daily rate
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£177 £363 £233
Average daily rate % change year-on-year
-51.05% +55.91%
90% offered a daily rate of more than £115 £313 £135
10% offered a daily rate of more than £319 £413 £390
UK excluding London average daily rate £230 £275 £263
% change year-on-year
-16.36% +4.76%
Number of hourly rates quoted 6 4 2
Average hourly rate £19.25 £17.50 £17.00
Average hourly rate % change year-on-year
+10.00% +2.94%
90% offered a hourly rate of more than £11.75 £13.55 £16.60
10% offered a hourly rate of more than £25.25 £20.75 £17.40
UK excluding London average hourly rate £20.50 £19.00 £16.50
% change year-on-year
+7.89% +15.15%
Technical Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47194 44670 49324
As % of all contract IT jobs located in England 92.21% 92.82% 92.92%
Number of daily rates quoted 29171 27141 28355
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1876 1959 2460
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.01
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Technical Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in England

Technical Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Daily Rate Trend in England

Technical Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer across the England region over the 3 months to 29 August 2014.

Technical Support Engineer Daily Rate Histogram in England

Technical Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Hourly Rate Trend in England

Technical Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Engineer across the England region over the 3 months to 29 August 2014.

Technical Support Engineer Hourly Rate Histogram in England

Technical Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 10 £177 -58.25% 6
South East -16 7 £150 -50.00% 14
East of England - 4 £158 - 7
South West -33 3 £350 - 2
North West - 2 £270 - 3
Yorkshire +1 1 £145 - 1
East Midlands - - - - 1
North East - - - - 1
West Midlands - - - - 1
Technical Support Engineer
UK

Technical Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 August 2014, IT contractor jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 46 (70.77%) Windows
2 29 (44.62%) Microsoft
3 25 (38.46%) Windows Server 2008
4 24 (36.92%) MS Exchange
5 23 (35.38%) Active Directory
6 21 (32.31%) TCP/IP
7 19 (29.23%) Windows 7
7 19 (29.23%) Exchange Server 2010
8 18 (27.69%) MS Office
9 17 (26.15%) SQL
9 17 (26.15%) VMware
10 16 (24.62%) Linux
11 13 (20.00%) UNIX
11 13 (20.00%) Windows Server 2003
12 12 (18.46%) Citrix
12 12 (18.46%) MS Excel
12 12 (18.46%) SQL Server
13 11 (16.92%) DNS
13 11 (16.92%) SAN
13 11 (16.92%) Windows 8
13 11 (16.92%) Windows Server 2012
14 10 (15.38%) Firewall
15 9 (13.85%) LAN
15 9 (13.85%) HTML
15 9 (13.85%) Exchange Server 2007
16 8 (12.31%) Exchange Server 2003
16 8 (12.31%) JavaScript
16 8 (12.31%) .NET
16 8 (12.31%) HTTP
17 7 (10.77%) Windows XP

Technical Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 August 2014, IT contractor jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (36.92%) MS Exchange
2 19 (29.23%) Exchange Server 2010
3 9 (13.85%) Exchange Server 2007
4 8 (12.31%) Exchange Server 2003
5 6 (9.23%) ColdFusion
6 4 (6.15%) SharePoint
6 4 (6.15%) Lync
7 2 (3.08%) IIS
8 1 (1.54%) Apache
8 1 (1.54%) Blackberry Enterprise Server
8 1 (1.54%) SharePoint 2010
8 1 (1.54%) SharePoint 2013
Applications
1 18 (27.69%) MS Office
2 12 (18.46%) MS Excel
3 1 (1.54%) MS Visio
Business Applications
1 1 (1.54%) RMDS
Cloud Services
1 2 (3.08%) SaaS
1 2 (3.08%) Office 365
Communications & Networking
1 21 (32.31%) TCP/IP
2 11 (16.92%) DNS
2 11 (16.92%) SAN
3 10 (15.38%) Firewall
4 9 (13.85%) LAN
5 8 (12.31%) HTTP
6 6 (9.23%) WAN
6 6 (9.23%) DHCP
7 4 (6.15%) Internet
8 3 (4.62%) VPN
9 2 (3.08%) HTTPS
9 2 (3.08%) SSL
9 2 (3.08%) 3G
9 2 (3.08%) SS7
9 2 (3.08%) SMS
9 2 (3.08%) VoIP
9 2 (3.08%) Cisco ASA
9 2 (3.08%) 4G
9 2 (3.08%) Radio Access Network
9 2 (3.08%) Wi-Fi
Database & Business Intelligence
1 12 (18.46%) SQL Server
2 4 (6.15%) Crystal Reports
2 4 (6.15%) Cognos Impromptu
3 3 (4.62%) SQL Server 2012
4 1 (1.54%) SQL Server 2008
General
1 4 (6.15%) Telecoms
2 3 (4.62%) Spanish Language
3 1 (1.54%) Pharmaceutical
3 1 (1.54%) Finance
3 1 (1.54%) Manufacturing
3 1 (1.54%) Retail
3 1 (1.54%) French Language
3 1 (1.54%) Japanese Language
Libraries, Frameworks & Software Standards
1 9 (13.85%) HTML
2 8 (12.31%) .NET
3 6 (9.23%) JSON
3 6 (9.23%) REST
3 6 (9.23%) SOAP
3 6 (9.23%) Web Services
3 6 (9.23%) XML
4 3 (4.62%) CSS
5 2 (3.08%) ASP.NET
6 1 (1.54%) Middleware
6 1 (1.54%) XMPP
Miscellaneous
1 5 (7.69%) Blackberry
2 4 (6.15%) Fat Client
2 4 (6.15%) Thin Client
3 2 (3.08%) Video Conferencing
4 1 (1.54%) iPad
4 1 (1.54%) HP StorageWorks
4 1 (1.54%) Mobile App
4 1 (1.54%) Mobile Payment
4 1 (1.54%) Management Information System
4 1 (1.54%) Handset
4 1 (1.54%) CLARiiON
4 1 (1.54%) Smartphone
4 1 (1.54%) Client/Server
Operating Systems
1 46 (70.77%) Windows
2 25 (38.46%) Windows Server 2008
3 19 (29.23%) Windows 7
4 16 (24.62%) Linux
5 13 (20.00%) Windows Server 2003
5 13 (20.00%) UNIX
6 11 (16.92%) Windows 8
6 11 (16.92%) Windows Server 2012
7 7 (10.77%) Windows XP
8 2 (3.08%) Mac OS X
8 2 (3.08%) Android
8 2 (3.08%) Windows 2000 Server
9 1 (1.54%) Red Hat Enterprise Linux
9 1 (1.54%) Apple iOS
9 1 (1.54%) Windows Phone
9 1 (1.54%) Windows Mobile
9 1 (1.54%) Windows Vista
9 1 (1.54%) AIX
9 1 (1.54%) Solaris
Processes & Methodologies
1 7 (10.77%) ITIL
2 4 (6.15%) PRINCE2
3 3 (4.62%) E-Commerce
3 3 (4.62%) Quality Management
3 3 (4.62%) Continuous Improvement
4 2 (3.08%) Incident Management
4 2 (3.08%) Web Development
4 2 (3.08%) Migration
4 2 (3.08%) Performance Analysis
5 1 (1.54%) Kalman Filter
5 1 (1.54%) Document Management
5 1 (1.54%) Problem Management
5 1 (1.54%) Time Management
5 1 (1.54%) Mobile Device Management
5 1 (1.54%) Service Desk Management
5 1 (1.54%) Performance Tuning
5 1 (1.54%) Service Delivery
5 1 (1.54%) Change Management
5 1 (1.54%) Disaster Recovery
5 1 (1.54%) Validation
Programming Languages
1 17 (26.15%) SQL
2 8 (12.31%) JavaScript
3 7 (10.77%) PHP
4 6 (9.23%) VB.NET
4 6 (9.23%) Python
4 6 (9.23%) Ruby
4 6 (9.23%) Perl
4 6 (9.23%) C
4 6 (9.23%) C#
4 6 (9.23%) C++
4 6 (9.23%) Java
5 4 (6.15%) VB
6 3 (4.62%) VB6
7 2 (3.08%) PowerShell
Qualifications
1 5 (7.69%) Degree
2 4 (6.15%) Microsoft Certification
3 3 (4.62%) SC Cleared
3 3 (4.62%) Security Cleared
4 2 (3.08%) Check Point Certification
5 1 (1.54%) CCSA
5 1 (1.54%) CCVP
5 1 (1.54%) CCSE
5 1 (1.54%) VMware Certified Professional (VCP)
5 1 (1.54%) MCP
5 1 (1.54%) HND
5 1 (1.54%) MCSE
5 1 (1.54%) CCNA
5 1 (1.54%) Cisco Certification
5 1 (1.54%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (7.69%) SLA
2 3 (4.62%) QA
3 1 (1.54%) GMP
System Software
1 23 (35.38%) Active Directory
2 6 (9.23%) Terminal Services
2 6 (9.23%) VMware Infrastructure
3 5 (7.69%) Hyper-V
4 4 (6.15%) XenApp
5 3 (4.62%) Microsoft App-V
6 2 (3.08%) VMware ESX
6 2 (3.08%) XenServer
6 2 (3.08%) XenDesktop
7 1 (1.54%) vSphere
7 1 (1.54%) UAG
7 1 (1.54%) VMware ESXi
Systems Management
1 5 (7.69%) ARCserve
2 4 (6.15%) WSUS
2 4 (6.15%) SCCM
3 2 (3.08%) Backup Exec
4 1 (1.54%) WMI
4 1 (1.54%) Norton AntiVirus
Vendors
1 29 (44.62%) Microsoft
2 17 (26.15%) VMware
3 12 (18.46%) Citrix
4 5 (7.69%) Intel
5 4 (6.15%) Cognos
5 4 (6.15%) HP
5 4 (6.15%) AppSense
6 3 (4.62%) CheckPoint
6 3 (4.62%) Cisco
6 3 (4.62%) LANDesk
6 3 (4.62%) Kaspersky
7 2 (3.08%) Red Hat
7 2 (3.08%) WatchGuard
7 2 (3.08%) Oracle
7 2 (3.08%) Dell
7 2 (3.08%) Mitel
7 2 (3.08%) Avaya
8 1 (1.54%) Juniper
8 1 (1.54%) CA
8 1 (1.54%) NetApp
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