The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 528 551 506
Rank change year-on-year
+23 -45
Contract jobs requiring a Technical Support Engineer 48 15 31
As % of all contract IT jobs located in the UK 0.091% 0.030% 0.069%
As % of the Job Titles category 0.099% 0.032% 0.075%
Number of daily rates quoted 28 8 14
Average daily rate
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£285 £263 £250
Average daily rate % change year-on-year
+8.57% +5.00%
90% offered a daily rate of more than £166 £187 £120
10% offered a daily rate of more than £585 £308 £450
UK excluding London average daily rate £269 £263 £178
% change year-on-year
+2.38% +47.88%
Number of hourly rates quoted 4 3 7
Average hourly rate £12.50 £16.50 £15.00
Average hourly rate % change year-on-year
-24.24% +10.00%
UK excluding London average hourly rate £12.50 £16.50 £22.50
% change year-on-year
-24.24% -26.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48490 46430 41591
As % of all contract IT jobs located in the UK 92.40% 92.38% 92.66%
Number of daily rates quoted 29830 27397 23746
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £240 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1842 1977 2253
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £10.75
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 27 February 2015.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 27 February 2015.

Technical Support Engineer Hourly Rate Histogram in the UK

Technical Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 46 £299 +13.80% 33
London -1 16 £543 +114.85% 5
South East -17 14 £325 +34.02% 14
City of London - 8 £585 -
Surrey +6 7 £325 - 3
Cobham - 6 - -
South West - 6 £268 - 1
Berkshire +3 5 £425 +75.25% 3
West Midlands -3 3 £281 -
Yorkshire -9 3 £190 - 1
Wiltshire - 3 £250 -
East of England +5 2 £200 -27.27% 6
Reading - 2 £425 - 3
Birmingham - 1 £313 -
West Yorkshire - 1 - - 1
Warwickshire - 1 £250 -
Gloucestershire - 1 £175 -
Hampshire - 1 £238 - 2
Hertfordshire - 1 - - 1
Kent - 1 - -
North Yorkshire - 1 - -
Shropshire - 1 £100 -
Leeds - 1 - - 1
Telford - 1 £100 -
North West - 1 £263 - 5
Farnborough - - - -
Wimbledon - - - -
Chiswick - - - -
Hook - - - -
Alton - - - -

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 45 (56.96%) Windows
2 30 (37.97%) ITIL
3 27 (34.18%) Degree
4 19 (24.05%) Microsoft
4 19 (24.05%) Apple
5 17 (21.52%) Linux
6 15 (18.99%) TCP/IP
7 14 (17.72%) VMware
8 13 (16.46%) Finance
8 13 (16.46%) Active Directory
8 13 (16.46%) Windows Server 2008
9 12 (15.19%) UNIX
10 11 (13.92%) Windows Server 2003
11 10 (12.66%) Solaris
11 10 (12.66%) FIX Protocol
12 9 (11.39%) Computer Science
12 9 (11.39%) Cisco
12 9 (11.39%) Front Office
13 8 (10.13%) Telecoms
13 8 (10.13%) Service Management
13 8 (10.13%) MS Exchange
14 7 (8.86%) MS Office
14 7 (8.86%) SQL
14 7 (8.86%) LAN
15 6 (7.59%) VMware Infrastructure
15 6 (7.59%) Radio Access Network
15 6 (7.59%) WAN
15 6 (7.59%) SAN
16 5 (6.33%) Mac OS X
16 5 (6.33%) Fidessa

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.13%) MS Exchange
2 3 (3.80%) SharePoint
2 3 (3.80%) Exchange Server 2010
3 2 (2.53%) Exchange Server 2007
3 2 (2.53%) Exchange Server 2003
4 1 (1.27%) SharePoint Server
4 1 (1.27%) WebSphere
4 1 (1.27%) Blackberry Enterprise Server
4 1 (1.27%) Lync
Applications
1 7 (8.86%) MS Office
2 5 (6.33%) MS Excel
Business Applications
1 1 (1.27%) Dynamics AX
Cloud Services
1 5 (6.33%) Office 365
2 1 (1.27%) Microsoft Azure
2 1 (1.27%) Google Apps
Communications & Networking
1 15 (18.99%) TCP/IP
2 7 (8.86%) LAN
3 6 (7.59%) WAN
3 6 (7.59%) SAN
3 6 (7.59%) Radio Access Network
4 5 (6.33%) Internet
4 5 (6.33%) DNS
5 4 (5.06%) Wireless
6 3 (3.80%) DHCP
6 3 (3.80%) GSM
7 2 (2.53%) UMTS
7 2 (2.53%) VoIP
7 2 (2.53%) Firewall
7 2 (2.53%) Cisco ASA
8 1 (1.27%) LTE
8 1 (1.27%) MGW
8 1 (1.27%) NAS
8 1 (1.27%) PABX
8 1 (1.27%) Intranet
8 1 (1.27%) IP Telephony
Database & Business Intelligence
1 3 (3.80%) SQL Server
2 1 (1.27%) Data Warehouse
2 1 (1.27%) SQL Server Reporting Services
2 1 (1.27%) SQL Server 2005
2 1 (1.27%) SQL Server Analysis Services
Development Applications
1 4 (5.06%) Team Foundation Server
General
1 13 (16.46%) Finance
2 9 (11.39%) Front Office
3 8 (10.13%) Telecoms
4 4 (5.06%) Financial Institution
5 3 (3.80%) Publishing
6 2 (2.53%) Banking
6 2 (2.53%) Advertising
6 2 (2.53%) Marketing
6 2 (2.53%) French Language
6 2 (2.53%) German Language
7 1 (1.27%) Mandarin Language
7 1 (1.27%) Retail
7 1 (1.27%) Multimedia
7 1 (1.27%) Investment Banking
Libraries, Frameworks & Software Standards
1 10 (12.66%) FIX Protocol
2 5 (6.33%) .NET
3 1 (1.27%) ASP.NET
3 1 (1.27%) CSS
3 1 (1.27%) MAPI
Miscellaneous
1 9 (11.39%) Computer Science
2 2 (2.53%) Blackberry
3 1 (1.27%) Derivative
3 1 (1.27%) Client/Server
3 1 (1.27%) Thin Client
3 1 (1.27%) Fat Client
3 1 (1.27%) Video Conferencing
3 1 (1.27%) iPhone
3 1 (1.27%) EqualLogic
3 1 (1.27%) iPad
3 1 (1.27%) Analytical Skills
Operating Systems
1 45 (56.96%) Windows
2 17 (21.52%) Linux
3 13 (16.46%) Windows Server 2008
4 12 (15.19%) UNIX
5 11 (13.92%) Windows Server 2003
6 10 (12.66%) Solaris
7 5 (6.33%) Mac OS X
8 4 (5.06%) Windows 2000
8 4 (5.06%) Windows NT
8 4 (5.06%) Windows 7
9 3 (3.80%) Red Hat Enterprise Linux
10 2 (2.53%) Windows Server 2012
10 2 (2.53%) Android
10 2 (2.53%) Windows XP
11 1 (1.27%) Windows 2000 Server
11 1 (1.27%) CentOS
11 1 (1.27%) Windows 8
Processes & Methodologies
1 30 (37.97%) ITIL
2 8 (10.13%) Service Management
3 5 (6.33%) Incident Management
4 4 (5.06%) Kanban
4 4 (5.06%) Customer Engagement
4 4 (5.06%) CMMI
4 4 (5.06%) Scrum
4 4 (5.06%) Agile Software Development
5 3 (3.80%) Asset Management
6 2 (2.53%) CRM
6 2 (2.53%) Project Management
6 2 (2.53%) Coaching
7 1 (1.27%) ERP
7 1 (1.27%) Knowledge Management
7 1 (1.27%) Service Delivery
7 1 (1.27%) Change Management
7 1 (1.27%) ITSM
7 1 (1.27%) Risk Management
7 1 (1.27%) Stakeholder Management
7 1 (1.27%) Network Management
Programming Languages
1 7 (8.86%) SQL
2 4 (5.06%) VB.NET
2 4 (5.06%) C
2 4 (5.06%) C#
3 1 (1.27%) X++
Qualifications
1 27 (34.18%) Degree
2 4 (5.06%) SC Cleared
2 4 (5.06%) Security Cleared
3 3 (3.80%) Microsoft Certification
4 2 (2.53%) MCP
4 2 (2.53%) MCSE
5 1 (1.27%) MCSA
5 1 (1.27%) CCNA
5 1 (1.27%) Cisco Certification
5 1 (1.27%) MCITP
5 1 (1.27%) DV Cleared
5 1 (1.27%) VCP4
Quality Assurance & Compliance
1 2 (2.53%) SLA
System Software
1 13 (16.46%) Active Directory
2 6 (7.59%) VMware Infrastructure
3 5 (6.33%) VMware ESXi
4 3 (3.80%) vSphere
4 3 (3.80%) XenApp
4 3 (3.80%) Terminal Services
5 1 (1.27%) Microsoft App-V
5 1 (1.27%) Microsoft Virtual Server
5 1 (1.27%) VMware Server
5 1 (1.27%) XenServer
5 1 (1.27%) Hyper-V
5 1 (1.27%) VirtualBox
Systems Management
1 4 (5.06%) SCCM
2 2 (2.53%) ARCserve
3 1 (1.27%) ZENworks
3 1 (1.27%) Backup Exec
3 1 (1.27%) SCOM
3 1 (1.27%) ZABBIX
3 1 (1.27%) WhatsUp Gold
3 1 (1.27%) SolarWinds Orion
3 1 (1.27%) Casper Suite
Vendors
1 19 (24.05%) Microsoft
1 19 (24.05%) Apple
2 14 (17.72%) VMware
3 9 (11.39%) Cisco
4 5 (6.33%) Fidessa
4 5 (6.33%) HP
5 4 (5.06%) Citrix
6 3 (3.80%) Dell
6 3 (3.80%) Red Hat
7 2 (2.53%) ProCurve
7 2 (2.53%) Nokia Solutions and Networks
7 2 (2.53%) Intel
7 2 (2.53%) CheckPoint
8 1 (1.27%) Sun
8 1 (1.27%) Juniper
8 1 (1.27%) NetApp
8 1 (1.27%) Novell
8 1 (1.27%) IBM
8 1 (1.27%) Oracle
8 1 (1.27%) Sybase
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