The statistics below represent IT contracts advertised across the UK that had Technical Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Technical Support Engineer
Rank 621 632 604
Rank change year-on-year
+11 -28
Contract jobs requiring a Technical Support Engineer 32 31 35
As % of all contract IT jobs located in the UK 0.060% 0.053% 0.060%
As % of the Job Titles category 0.063% 0.056% 0.065%
Number of daily rates quoted 18 18 19
Median daily rate £325 £250 £225
Median daily rate % change year-on-year
+30.00% +11.11%
90% offered a daily rate of more than £143 £178 £118
10% offered a daily rate of more than £435 £391 £370
UK excluding London median daily rate £255 £300 £248
% change year-on-year
-15.00% +21.21%
Number of hourly rates quoted 4 0 11
Median hourly rate £13.85 - £15.50
90% offered a hourly rate of more than £11.75 - £11.00
10% offered a hourly rate of more than £15.11 - £24.00
UK excluding London median hourly rate £13.85 - £15.50

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50498 55077 54105
As % of all contract IT jobs located in the UK 94.62% 94.96% 93.15%
Number of daily rates quoted 33021 35180 33066
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1705 2088 2149
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

Technical Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Technical Support Engineer in the job title.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 29 September 2016.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 30 £325 +30.00% 26
South East +21 9 £435 +45.00% 8
London -18 6 £380 +58.33% 7
Berkshire 0 5 £244 -11.36% 2
Yorkshire - 5 £300 -
Reading +23 4 £244 - 1
South West +14 2 £153 - 1
Wales - 2 - -
West Midlands - 2 £120 - 2
East Yorkshire - 2 - -
Surrey - 2 £435 - 2
East Midlands - 2 £210 -
North East - 2 £350 - 1
North Wales - 2 - -
Northamptonshire - 2 £210 -
Hull - 2 - -
Northampton - 2 £210 -
Wrexham - 2 - -
North West +8 1 - - 3
Hampshire +5 1 £460 +41.53%
Kent - 1 - - 2
North Yorkshire - 1 £300 -
Cheshire - 1 - - 2
Devon - 1 £155 -
Durham - 1 - -
Essex - 1 £168 -
Tamworth - 1 £120 -
Telford - 1 - -
Warrington - 1 - - 1
Maidenhead - 1 - -

Technical Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 September 2016, Technical Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Engineer in the job title.

1 46 (75.41%) Windows
2 24 (39.34%) Active Directory
3 19 (31.15%) Microsoft
4 17 (27.87%) VMware
5 15 (24.59%) Windows Server
6 12 (19.67%) Linux
6 12 (19.67%) Security Cleared
7 11 (18.03%) Windows Server 2008
8 10 (16.39%) Windows 7
8 10 (16.39%) MS Excel
9 9 (14.75%) Unix
9 9 (14.75%) Relational Database
10 8 (13.11%) VMware Infrastructure
10 8 (13.11%) PowerShell
10 8 (13.11%) SCCM
10 8 (13.11%) Python
10 8 (13.11%) SQL
10 8 (13.11%) Perl
10 8 (13.11%) Internet
11 7 (11.48%) Shell Script
11 7 (11.48%) TCP/IP
11 7 (11.48%) LDAP
11 7 (11.48%) SQL Server
11 7 (11.48%) SC Cleared
11 7 (11.48%) Mac OS
11 7 (11.48%) Knowledge Management
11 7 (11.48%) Regular Expression
11 7 (11.48%) Windows Server 2012
12 6 (9.84%) MS Office
12 6 (9.84%) CCNA

Technical Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.20%) MS Exchange
2 3 (4.92%) IIS
3 2 (3.28%) Blackberry Enterprise Server
3 2 (3.28%) Exchange Server 2007
4 1 (1.64%) CloudStack
4 1 (1.64%) Drupal
4 1 (1.64%) Exchange Server 2000
4 1 (1.64%) Exchange Server 2003
4 1 (1.64%) Exchange Server 2010
4 1 (1.64%) Exchange Server 2013
4 1 (1.64%) Joomla!
4 1 (1.64%) WordPress
Applications
1 10 (16.39%) MS Excel
2 6 (9.84%) MS Office
3 1 (1.64%) MS Visio
3 1 (1.64%) Spreadsheet
Cloud Services
1 5 (8.20%) Microsoft Azure
1 5 (8.20%) Office 365
2 3 (4.92%) Amazon AWS
3 2 (3.28%) SaaS
Communications & Networking
1 8 (13.11%) Internet
2 7 (11.48%) LDAP
2 7 (11.48%) TCP/IP
3 4 (6.56%) IP Telephony
3 4 (6.56%) SAN
3 4 (6.56%) WAN
4 3 (4.92%) DHCP
4 3 (4.92%) DNS
4 3 (4.92%) DSLAM
4 3 (4.92%) GPON
4 3 (4.92%) LAN
4 3 (4.92%) NetScaler
4 3 (4.92%) Network Security
5 2 (3.28%) Cisco IPT
5 2 (3.28%) Firewall
5 2 (3.28%) HTTP
6 1 (1.64%) Ethernet
6 1 (1.64%) Fibre Channel
6 1 (1.64%) Intranet
6 1 (1.64%) Wireless
Database & Business Intelligence
1 9 (14.75%) Relational Database
2 7 (11.48%) SQL Server
3 2 (3.28%) RDBMS
4 1 (1.64%) PostgreSQL
Development Applications
1 2 (3.28%) Visual Studio
2 1 (1.64%) ClearCase
General
1 3 (4.92%) Billing
1 3 (4.92%) Telecoms
2 2 (3.28%) Marketing
3 1 (1.64%) Automotive
3 1 (1.64%) Dutch Language
3 1 (1.64%) Finance
3 1 (1.64%) German Language
3 1 (1.64%) Manufacturing
3 1 (1.64%) Retail
Libraries, Frameworks & Software Standards
1 7 (11.48%) Regular Expression
2 5 (8.20%) .NET
3 2 (3.28%) .NET Framework
3 2 (3.28%) ASP.NET
3 2 (3.28%) ASP.NET MVC
3 2 (3.28%) CSS
3 2 (3.28%) DCOM
3 2 (3.28%) HTML
4 1 (1.64%) Node.js
4 1 (1.64%) XML
Miscellaneous
1 6 (9.84%) Clustering
2 3 (4.92%) Analytical Skills
2 3 (4.92%) Data Centre
2 3 (4.92%) Enterprise Software
3 2 (3.28%) Blackberry
3 2 (3.28%) Client/Server
4 1 (1.64%) Computer Science
4 1 (1.64%) NHS
4 1 (1.64%) Smartphone
Operating Systems
1 46 (75.41%) Windows
2 15 (24.59%) Windows Server
3 12 (19.67%) Linux
4 11 (18.03%) Windows Server 2008
5 10 (16.39%) Windows 7
6 9 (14.75%) Unix
7 7 (11.48%) Mac OS
7 7 (11.48%) Windows Server 2012
8 5 (8.20%) Windows XP
9 4 (6.56%) Windows 8
10 3 (4.92%) Windows Server 2003
11 1 (1.64%) AIX
11 1 (1.64%) Android
11 1 (1.64%) Apple iOS
11 1 (1.64%) Debian
11 1 (1.64%) Mac OS X
11 1 (1.64%) Mac OS X Server
11 1 (1.64%) SUSE
11 1 (1.64%) Windows 10
Processes & Methodologies
1 7 (11.48%) Knowledge Management
2 6 (9.84%) Migration
3 4 (6.56%) ITIL
4 3 (4.92%) Configuration Management
5 2 (3.28%) Application Packaging
5 2 (3.28%) Disaster Recovery
5 2 (3.28%) Incident Management
5 2 (3.28%) ITIL V3
5 2 (3.28%) MVC
6 1 (1.64%) Data Migration
6 1 (1.64%) Data Protection
6 1 (1.64%) Information Governance
6 1 (1.64%) Kalman Filter
6 1 (1.64%) Mobile Device Management
6 1 (1.64%) Network Management
6 1 (1.64%) Presales
6 1 (1.64%) Problem Management
6 1 (1.64%) Threat Management
6 1 (1.64%) Time Management
6 1 (1.64%) Validation
Programming Languages
1 8 (13.11%) Perl
1 8 (13.11%) PowerShell
1 8 (13.11%) Python
1 8 (13.11%) SQL
2 7 (11.48%) Shell Script
3 5 (8.20%) C#
3 5 (8.20%) Java
4 4 (6.56%) VBScript
5 2 (3.28%) VB
5 2 (3.28%) VB.NET
5 2 (3.28%) VB6
6 1 (1.64%) Bash Shell
6 1 (1.64%) JavaScript
6 1 (1.64%) PHP
Qualifications
1 12 (19.67%) Security Cleared
2 7 (11.48%) SC Cleared
3 6 (9.84%) CCNA
3 6 (9.84%) Cisco Certification
3 6 (9.84%) Microsoft Certification
4 5 (8.20%) MCSE
5 4 (6.56%) DV Cleared
6 3 (4.92%) A+ Certification
7 2 (3.28%) DBS Check
7 2 (3.28%) VMware Certified Professional (VCP)
8 1 (1.64%) MCP
Quality Assurance & Compliance
1 4 (6.56%) QA
2 3 (4.92%) SLA
System Software
1 24 (39.34%) Active Directory
2 8 (13.11%) VMware Infrastructure
3 5 (8.20%) VMware ESX
4 3 (4.92%) vCloud
4 3 (4.92%) vSphere
4 3 (4.92%) XenApp
4 3 (4.92%) XenDesktop
5 2 (3.28%) Virtual Servers
6 1 (1.64%) Citrix Presentation Server
6 1 (1.64%) Hyper-V
6 1 (1.64%) Microsoft Virtual Server
6 1 (1.64%) Oracle RAC
6 1 (1.64%) Terminal Services
6 1 (1.64%) Virtual Machines
6 1 (1.64%) XenServer
Systems Management
1 8 (13.11%) SCCM
2 5 (8.20%) Microsoft Clustering
3 3 (4.92%) NetBackup
3 3 (4.92%) WSUS
4 2 (3.28%) OpenView Configuration Management
5 1 (1.64%) Backup Exec
5 1 (1.64%) BladeLogic
5 1 (1.64%) NetApp OnCommand
5 1 (1.64%) Netcool
5 1 (1.64%) Norton AntiVirus
Vendors
1 19 (31.15%) Microsoft
2 17 (27.87%) VMware
3 6 (9.84%) Cisco
4 5 (8.20%) Citrix
4 5 (8.20%) NetApp
4 5 (8.20%) Oracle
4 5 (8.20%) Splunk
5 3 (4.92%) Becrypt
5 3 (4.92%) HP
5 3 (4.92%) Lumension
6 2 (3.28%) Intel Security
6 2 (3.28%) Remedy
6 2 (3.28%) Siemens
7 1 (1.64%) Aruba
7 1 (1.64%) MobileIron
7 1 (1.64%) Palo Alto
7 1 (1.64%) Red Hat
7 1 (1.64%) Sophos
7 1 (1.64%) Veeam
7 1 (1.64%) Veritas