The statistics below represent IT contracts advertised across the UK that had Technical Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Technical Support Engineer
UK
Rank 563 568 552
Rank change year-on-year
+5 -16
Contract jobs requiring a Technical Support Engineer 28 67 54
As % of all contract IT jobs located in the UK 0.062% 0.13% 0.10%
As % of the Job Titles category 0.065% 0.14% 0.11%
Number of daily rates quoted 23 41 33
Median daily rate £320 £253 £316
Median daily rate % change year-on-year
+26.73% -20.15%
90% offered a daily rate of more than £128 £170 £180
10% offered a daily rate of more than £412 £380 £575
UK excluding London median daily rate £170 £253 £285
% change year-on-year
-32.67% -11.40%
Number of hourly rates quoted 0 5 5
Median hourly rate - £130.00 £14.50
Median hourly rate % change year-on-year
- +796.55%
UK excluding London median hourly rate - £82.75 £12.50
% change year-on-year
- +562.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
43111 48652 48908
As % of all contract IT jobs located in the UK 94.72% 95.01% 94.74%
Number of daily rates quoted 28160 31322 30069
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1533 1627 1881
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.17 £11.25 £11.00
10% offered a hourly rate of more than £47.50 £49.50 £42.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Technical Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Technical Support Engineer in the job title.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 28 February 2017.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 20 £353 +53.26% 26
London +7 12 £380 +76.74% 6
Wales - 8 £170 -
Caerphilly - 7 £160 -
South Wales - 7 £160 -
East Midlands +6 2 - - 2
East of England -4 2 £209 - 3
Derby - 2 - -
Derbyshire - 2 - -
North West +25 1 - - 1
Wiltshire -3 1 £320 +56.09%
City of London -4 1 £325 +0.77% 3
South West -7 1 £320 +70.66% 3
South East -7 1 £113 -51.08% 8
Swansea - 1 £425 -
Cambridgeshire - 1 £118 -
Hertfordshire - 1 £300 - 2
West Midlands - 1 - - 2
West Wales - 1 £425 -
Staffordshire - 1 - - 1
Cambridge - 1 £118 -
Surrey - 1 £113 - 1
Stevenage - 1 £300 -
Stoke-on-Trent - 1 - -
Swindon - 1 £320 -

Technical Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 28 February 2017, Technical Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Engineer in the job title.

1 32 (64.00%) Windows
2 19 (38.00%) Active Directory
3 18 (36.00%) Microsoft
4 14 (28.00%) Windows Server
5 12 (24.00%) Cisco
5 12 (24.00%) Windows 7
6 11 (22.00%) ITIL
7 10 (20.00%) Linux
7 10 (20.00%) Perl
7 10 (20.00%) Windows Server 2008
8 9 (18.00%) VMware
8 9 (18.00%) MS Exchange
8 9 (18.00%) Unix
9 8 (16.00%) Regular Expression
9 8 (16.00%) CCNA
9 8 (16.00%) Cisco Certification
9 8 (16.00%) MS Excel
9 8 (16.00%) Python
9 8 (16.00%) Shell Script
9 8 (16.00%) Knowledge Management
10 7 (14.00%) Firewall
10 7 (14.00%) Microsoft Certification
10 7 (14.00%) Splunk
11 6 (12.00%) Internet
11 6 (12.00%) Migration
12 5 (10.00%) HP Data Protector
12 5 (10.00%) Citrix
12 5 (10.00%) Tivoli
12 5 (10.00%) Tivoli Storage Manager
12 5 (10.00%) HP

Technical Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.00%) MS Exchange
2 4 (8.00%) Blackberry Enterprise Server
2 4 (8.00%) Exchange Server 2010
3 2 (4.00%) Exchange Server 2007
3 2 (4.00%) Exchange Server 2013
3 2 (4.00%) Skype for Business
4 1 (2.00%) Exchange Server 2000
4 1 (2.00%) Exchange Server 2003
4 1 (2.00%) SharePoint
Applications
1 8 (16.00%) MS Excel
2 1 (2.00%) MS Office
2 1 (2.00%) Spreadsheet
Cloud Services
1 2 (4.00%) Amazon AWS
1 2 (4.00%) Office 365
2 1 (2.00%) Microsoft Azure
2 1 (2.00%) SaaS
Communications & Networking
1 7 (14.00%) Firewall
2 6 (12.00%) Internet
3 4 (8.00%) DNS
4 3 (6.00%) DSLAM
4 3 (6.00%) GPON
5 2 (4.00%) DHCP
5 2 (4.00%) LDAP
5 2 (4.00%) Skype
6 1 (2.00%) Broadband
6 1 (2.00%) HTTP
6 1 (2.00%) Intranet
6 1 (2.00%) LAN
6 1 (2.00%) NetScaler
6 1 (2.00%) SAN
6 1 (2.00%) TCP/IP
6 1 (2.00%) VoIP
6 1 (2.00%) VPN
6 1 (2.00%) WAN
6 1 (2.00%) Wi-Fi
6 1 (2.00%) Wireless
Database & Business Intelligence
1 2 (4.00%) Relational Database
2 1 (2.00%) SQL Server
General
1 2 (4.00%) Finance
1 2 (4.00%) Telecoms
2 1 (2.00%) Front Office
2 1 (2.00%) Local Government
2 1 (2.00%) Marketing
Libraries, Frameworks & Software Standards
1 8 (16.00%) Regular Expression
Miscellaneous
1 2 (4.00%) Over-the-Top Content
1 2 (4.00%) Video on Demand
2 1 (2.00%) Analytical Skills
2 1 (2.00%) Blackberry
2 1 (2.00%) Clustering
2 1 (2.00%) Driving Licence
2 1 (2.00%) Mainframe
Operating Systems
1 32 (64.00%) Windows
2 14 (28.00%) Windows Server
3 12 (24.00%) Windows 7
4 10 (20.00%) Linux
4 10 (20.00%) Windows Server 2008
5 9 (18.00%) Unix
6 3 (6.00%) Windows Server 2012
7 2 (4.00%) Android
7 2 (4.00%) Mac OS
7 2 (4.00%) Windows 10
8 1 (2.00%) Mac OS X
8 1 (2.00%) Red Hat Enterprise Linux
8 1 (2.00%) SUSE
8 1 (2.00%) Windows 8
Processes & Methodologies
1 11 (22.00%) ITIL
2 8 (16.00%) Knowledge Management
3 6 (12.00%) Migration
4 3 (6.00%) Disaster Recovery
5 2 (4.00%) Project Management
6 1 (2.00%) Benchmarking
6 1 (2.00%) Content Management
6 1 (2.00%) Data Protection
6 1 (2.00%) DevOps
6 1 (2.00%) Incident Management
6 1 (2.00%) ITSM
6 1 (2.00%) Mobile Device Management
6 1 (2.00%) Network Management
6 1 (2.00%) People Management
6 1 (2.00%) Presales
6 1 (2.00%) Problem Management
6 1 (2.00%) Service Delivery
6 1 (2.00%) Service Management
6 1 (2.00%) Threat Management
6 1 (2.00%) Time Management
Programming Languages
1 10 (20.00%) Perl
2 8 (16.00%) Python
2 8 (16.00%) Shell Script
3 4 (8.00%) SQL
4 1 (2.00%) PowerShell
4 1 (2.00%) VBScript
Qualifications
1 8 (16.00%) CCNA
1 8 (16.00%) Cisco Certification
2 7 (14.00%) Microsoft Certification
3 3 (6.00%) Security Cleared
4 2 (4.00%) DBS Check
4 2 (4.00%) ITIL Foundation Certificate
4 2 (4.00%) SC Cleared
5 1 (2.00%) Degree
5 1 (2.00%) DV Cleared
5 1 (2.00%) MCDST
5 1 (2.00%) MCP
5 1 (2.00%) MCSA
5 1 (2.00%) MCSE
5 1 (2.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (4.00%) SLA
System Software
1 19 (38.00%) Active Directory
2 2 (4.00%) VMware Infrastructure
2 2 (4.00%) XenApp
3 1 (2.00%) Citrix Presentation Server
3 1 (2.00%) Microsoft Virtual Server
3 1 (2.00%) Terminal Services
3 1 (2.00%) Virtual Servers
3 1 (2.00%) VMware ESX
3 1 (2.00%) VMware ESXi
3 1 (2.00%) vSphere
3 1 (2.00%) XenDesktop
Systems Management
1 5 (10.00%) HP Data Protector
1 5 (10.00%) Tivoli
1 5 (10.00%) Tivoli Storage Manager
2 4 (8.00%) SCCM
3 2 (4.00%) Backup Exec
3 2 (4.00%) NetBackup
4 1 (2.00%) AirWatch
4 1 (2.00%) Cisco CUCM
4 1 (2.00%) Microsoft Clustering
4 1 (2.00%) Microsoft Data Protection Manager
4 1 (2.00%) NetApp OnCommand
4 1 (2.00%) Norton AntiVirus
4 1 (2.00%) XenMobile
Vendors
1 18 (36.00%) Microsoft
2 12 (24.00%) Cisco
3 9 (18.00%) VMware
4 7 (14.00%) Splunk
5 5 (10.00%) Citrix
5 5 (10.00%) HP
6 4 (8.00%) NetApp
7 3 (6.00%) Dell
8 2 (4.00%) Sophos
8 2 (4.00%) Symantec
8 2 (4.00%) Veeam
9 1 (2.00%) Acronis
9 1 (2.00%) arcserve
9 1 (2.00%) Aruba
9 1 (2.00%) Bloomberg
9 1 (2.00%) Intel Security
9 1 (2.00%) MobileIron
9 1 (2.00%) Palo Alto
9 1 (2.00%) Remedy
9 1 (2.00%) ServiceNow