The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 567 539 517
Rank change year-on-year
-28 -22
Contract jobs requiring a Technical Support Engineer 40 43 32
As % of all contract IT jobs located in the UK 0.074% 0.082% 0.068%
As % of the Job Titles category 0.080% 0.088% 0.073%
Number of daily rates quoted 15 25 16
Average daily rate
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£225 £200 £200
Average daily rate % change year-on-year
+12.50% -
90% offered a daily rate of more than £155 £130 £123
10% offered a daily rate of more than £320 £272 £286
UK excluding London average daily rate £244 £190 £195
% change year-on-year
+28.28% -2.56%
Number of hourly rates quoted 4 3 8
Average hourly rate £15.50 £18.00 £16.00
Average hourly rate % change year-on-year
-13.88% +12.50%
90% offered a hourly rate of more than £14.15 £16.56 £13.37
10% offered a hourly rate of more than £25.82 £131.60 £18.80
UK excluding London average hourly rate £16.50 £18.00 £16.50
% change year-on-year
-8.33% +9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50008 48637 43579
As % of all contract IT jobs located in the UK 92.32% 92.39% 92.45%
Number of daily rates quoted 30924 30184 25017
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1983 2005 2160
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.00 £40.50 £41.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 22 May 2015.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 22 May 2015.

Technical Support Engineer Hourly Rate Histogram in the UK

Technical Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 40 £225 +12.50% 43
London -12 8 £193 -8.33% 9
East Midlands - 8 £290 -
South West +16 7 £200 +53.84% 3
Leicestershire - 6 £290 -
East of England +7 5 £319 +67.76% 6
South East -23 5 £170 -29.16% 17
Swindon +15 4 - -
Wiltshire +6 4 - -
Berkshire -7 4 £170 -34.29% 8
North West -18 4 £263 -6.91% 3
Reading - 4 £170 - 6
West Midlands -7 3 - - 3
Manchester - 3 £263 - 3
City of London +9 2 £238 +13.09% 2
Hertfordshire -3 2 £350 +84.21% 1
Hinckley - 2 £290 -
Cambridgeshire - 2 £338 - 2
Derbyshire - 2 - -
Cambridge - 2 £338 - 2
Derby - 2 - -
Suffolk +11 1 £200 -
Gloucester +10 1 £175 +34.61%
Ipswich +9 1 £200 -
Lancashire +8 1 - -
Blackpool +5 1 - -
Warwickshire 0 1 - - 1
Bracknell -1 1 £170 -32.00% 1
Gloucestershire -6 1 £175 +34.61% 1
Oxfordshire -21 1 £150 +15.38% 3

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 53 (58.89%) Windows
2 32 (35.56%) Active Directory
3 26 (28.89%) VMware
3 26 (28.89%) Microsoft
4 25 (27.78%) ITIL
5 22 (24.44%) Degree
6 20 (22.22%) Windows Server 2008
7 16 (17.78%) MS Office
8 15 (16.67%) Windows Server 2003
8 15 (16.67%) VMware Infrastructure
9 14 (15.56%) Linux
9 14 (15.56%) TCP/IP
10 13 (14.44%) MS Exchange
10 13 (14.44%) Computer Science
11 12 (13.33%) Finance
11 12 (13.33%) UNIX
12 11 (12.22%) Solaris
13 10 (11.11%) Cisco
13 10 (11.11%) Telecoms
13 10 (11.11%) Citrix
13 10 (11.11%) Apple
13 10 (11.11%) Office 365
13 10 (11.11%) FIX Protocol
14 9 (10.00%) HP
14 9 (10.00%) Front Office
14 9 (10.00%) DNS
15 8 (8.89%) Windows 2000
15 8 (8.89%) Windows NT
15 8 (8.89%) SharePoint
15 8 (8.89%) Service Management

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (14.44%) MS Exchange
2 8 (8.89%) SharePoint
3 5 (5.56%) Exchange Server 2010
3 5 (5.56%) Adobe Experience Manager
3 5 (5.56%) WebLogic
4 3 (3.33%) Lync
4 3 (3.33%) Exchange Server 2003
4 3 (3.33%) Exchange Server 2007
4 3 (3.33%) BizTalk Server
5 2 (2.22%) IIS
5 2 (2.22%) SharePoint Server
5 2 (2.22%) SharePoint 2010
6 1 (1.11%) WebSphere
6 1 (1.11%) Blackberry Enterprise Server
Applications
1 16 (17.78%) MS Office
2 5 (5.56%) MS Excel
3 1 (1.11%) MS PowerPoint
Business Applications
1 1 (1.11%) Dynamics AX
Cloud Services
1 10 (11.11%) Office 365
2 5 (5.56%) Google Analytics
3 1 (1.11%) Google Apps
3 1 (1.11%) Microsoft Azure
Communications & Networking
1 14 (15.56%) TCP/IP
2 9 (10.00%) DNS
3 8 (8.89%) SAN
3 8 (8.89%) Internet
4 7 (7.78%) LAN
5 6 (6.67%) WAN
5 6 (6.67%) Radio Access Network
6 5 (5.56%) SMS
6 5 (5.56%) DHCP
7 4 (4.44%) NAS
8 3 (3.33%) VPN
8 3 (3.33%) VoIP
8 3 (3.33%) GSM
8 3 (3.33%) Firewall
8 3 (3.33%) Wireless
9 2 (2.22%) ATM
9 2 (2.22%) UMTS
9 2 (2.22%) LDAP
9 2 (2.22%) IP Telephony
10 1 (1.11%) PABX
Database & Business Intelligence
1 7 (7.78%) SQL Server
2 2 (2.22%) SQL Server 2005
2 2 (2.22%) SQL Server Reporting Services
3 1 (1.11%) SQL Server Integration Services
3 1 (1.11%) SQL Server 2008
3 1 (1.11%) SQL Server Analysis Services
3 1 (1.11%) Data Warehouse
Development Applications
1 2 (2.22%) Team Foundation Server
2 1 (1.11%) Oracle Forms
General
1 12 (13.33%) Finance
2 10 (11.11%) Telecoms
3 9 (10.00%) Front Office
4 4 (4.44%) Financial Institution
5 3 (3.33%) Retail
6 2 (2.22%) Banking
7 1 (1.11%) Multimedia
7 1 (1.11%) Investment Banking
7 1 (1.11%) Marketing
7 1 (1.11%) Mandarin Language
7 1 (1.11%) Automotive
7 1 (1.11%) Law
7 1 (1.11%) Legal
7 1 (1.11%) Advertising
7 1 (1.11%) Publishing
7 1 (1.11%) Military
Libraries, Frameworks & Software Standards
1 10 (11.11%) FIX Protocol
2 6 (6.67%) CSS
3 5 (5.56%) CSS3
3 5 (5.56%) HTML5
3 5 (5.56%) jQuery
3 5 (5.56%) HTML
4 4 (4.44%) .NET
5 1 (1.11%) WCF
5 1 (1.11%) ASP.NET
5 1 (1.11%) MAPI
Miscellaneous
1 13 (14.44%) Computer Science
2 4 (4.44%) Analytical Skills
3 3 (3.33%) Blackberry
4 2 (2.22%) Thin Client
4 2 (2.22%) Client/Server
4 2 (2.22%) Fat Client
5 1 (1.11%) Telematics
5 1 (1.11%) EqualLogic
5 1 (1.11%) Derivative
5 1 (1.11%) Clustering
Operating Systems
1 53 (58.89%) Windows
2 20 (22.22%) Windows Server 2008
3 15 (16.67%) Windows Server 2003
4 14 (15.56%) Linux
5 12 (13.33%) UNIX
6 11 (12.22%) Solaris
7 8 (8.89%) Windows 2000
7 8 (8.89%) Windows NT
7 8 (8.89%) Windows 7
8 7 (7.78%) Red Hat Enterprise Linux
9 5 (5.56%) Windows Server 2012
10 4 (4.44%) Windows XP
11 3 (3.33%) Windows 8
11 3 (3.33%) Mac OS X
12 2 (2.22%) Android
13 1 (1.11%) Windows 2000 Server
Processes & Methodologies
1 25 (27.78%) ITIL
2 8 (8.89%) Service Management
3 6 (6.67%) Asset Management
4 5 (5.56%) Root Cause Analysis
4 5 (5.56%) Analytics
4 5 (5.56%) Capacity Planning
4 5 (5.56%) Supplier Management
5 3 (3.33%) Incident Management
5 3 (3.33%) Project Management
6 2 (2.22%) CMMI
6 2 (2.22%) Service Delivery
6 2 (2.22%) Change Management
6 2 (2.22%) Problem Management
6 2 (2.22%) Kanban
6 2 (2.22%) Agile Software Development
6 2 (2.22%) Scrum
6 2 (2.22%) Customer Engagement
6 2 (2.22%) Change Control
7 1 (1.11%) Coaching
7 1 (1.11%) Software Delivery
Programming Languages
1 6 (6.67%) SQL
2 5 (5.56%) JavaScript
3 3 (3.33%) C
3 3 (3.33%) C#
4 2 (2.22%) VB.NET
4 2 (2.22%) PowerShell
5 1 (1.11%) X++
Qualifications
1 22 (24.44%) Degree
2 4 (4.44%) Security Cleared
3 3 (3.33%) SC Cleared
3 3 (3.33%) Cisco Certification
4 2 (2.22%) Microsoft Certification
4 2 (2.22%) CCNA
4 2 (2.22%) MCP
5 1 (1.11%) ITIL Foundation Certificate
5 1 (1.11%) SCSA
5 1 (1.11%) MCITP
5 1 (1.11%) DV Cleared
5 1 (1.11%) MCSE
5 1 (1.11%) CCNP
5 1 (1.11%) Sun Certification
5 1 (1.11%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.22%) SLA
System Software
1 32 (35.56%) Active Directory
2 15 (16.67%) VMware Infrastructure
3 7 (7.78%) VMware ESXi
4 6 (6.67%) XenApp
5 4 (4.44%) vSphere
5 4 (4.44%) XenDesktop
6 3 (3.33%) Terminal Services
7 1 (1.11%) XenServer
7 1 (1.11%) Hyper-V
7 1 (1.11%) VirtualBox
7 1 (1.11%) Microsoft Virtual Server
Systems Management
1 8 (8.89%) SCCM
2 3 (3.33%) Backup Exec
2 3 (3.33%) ARCserve
3 1 (1.11%) Casper Suite
3 1 (1.11%) ZABBIX
3 1 (1.11%) WhatsUp Gold
3 1 (1.11%) SolarWinds Orion
3 1 (1.11%) ZENworks
Vendors
1 26 (28.89%) VMware
1 26 (28.89%) Microsoft
2 10 (11.11%) Cisco
2 10 (11.11%) Citrix
2 10 (11.11%) Apple
3 9 (10.00%) HP
4 6 (6.67%) Google
5 5 (5.56%) Adobe
5 5 (5.56%) Fidessa
6 4 (4.44%) Dell
7 3 (3.33%) Intel
8 2 (2.22%) Websense
8 2 (2.22%) Symantec
8 2 (2.22%) Juniper
8 2 (2.22%) Red Hat
8 2 (2.22%) Sun
8 2 (2.22%) IBM
8 2 (2.22%) Oracle
8 2 (2.22%) ProCurve
9 1 (1.11%) SevOne
West London
Oscar Associates (UK) Ltd
Rate: £13 - £15 per hour
Posted: 4 days ago