The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 596 577 553
Rank change year-on-year
-19 -24
Contract jobs requiring a Technical Support Engineer 24 34 26
As % of all contract IT jobs located in the UK 0.042% 0.062% 0.051%
As % of the Job Titles category 0.046% 0.067% 0.055%
Number of daily rates quoted 12 24 9
Average daily rate
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£200 £190 £275
Average daily rate % change year-on-year
+5.26% -30.90%
90% offered a daily rate of more than £160 £122 £241
10% offered a daily rate of more than £280 £343 £304
UK excluding London average daily rate £225 £190 £275
% change year-on-year
+18.42% -30.90%
Number of hourly rates quoted 3 4 3
Average hourly rate £14.00 £18.00 £15.50
Average hourly rate % change year-on-year
-22.22% +16.12%
90% offered a hourly rate of more than £12.80 £12.70 £13.10
10% offered a hourly rate of more than £16.80 £24.70 £18.30
UK excluding London average hourly rate £15.00 £20.50 £15.50
% change year-on-year
-26.82% +32.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52581 50525 47327
As % of all contract IT jobs located in the UK 92.47% 92.45% 92.61%
Number of daily rates quoted 33383 30630 27733
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1999 2141
Average hourly rate £17.00 £16.56 £17.50
Average hourly rate % change year-on-year
+2.65% -5.37%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 31 July 2015.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 24 £200 +5.26% 42
London +1 11 £200 +8.10% 10
South East -13 5 £170 -26.08% 15
Berkshire +3 3 £170 -26.08% 7
Reading -1 3 £170 - 6
Leicestershire - 3 £250 - 1
East Midlands - 3 £250 - 3
Cambridgeshire +2 2 £338 +181.25% 3
East of England -4 2 £338 +77.63% 6
Hampshire -6 2 - - 1
North West -25 2 - - 1
Cambridge - 2 £338 - 3
Southampton - 2 - -
Bracknell -7 1 £170 -26.08%
Merseyside -11 1 - -
Yorkshire -24 1 £200 +21.21%
Leeds -24 1 £200 +8.10%
West Yorkshire -25 1 £200 +21.21%
Enfield - 1 £210 -
Wigan - 1 - -
Leicester - 1 £250 - 1
St Helens - 1 - -
Manchester - 1 - - 1

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 50 (75.76%) Windows
2 33 (50.00%) Active Directory
3 22 (33.33%) Microsoft
4 21 (31.82%) VMware
5 19 (28.79%) Windows Server 2008
6 16 (24.24%) MS Office
7 12 (18.18%) Cisco
8 11 (16.67%) MS Exchange
8 11 (16.67%) Windows Server 2003
8 11 (16.67%) Windows 7
8 11 (16.67%) VMware Infrastructure
9 10 (15.15%) Degree
10 9 (13.64%) Office 365
10 9 (13.64%) ITIL
10 9 (13.64%) Citrix
11 8 (12.12%) DNS
11 8 (12.12%) SQL
11 8 (12.12%) SQL Server
11 8 (12.12%) Internet
12 7 (10.61%) Computer Science
12 7 (10.61%) HTML
12 7 (10.61%) SharePoint
12 7 (10.61%) LAN
12 7 (10.61%) WAN
12 7 (10.61%) HP
13 6 (9.09%) Windows XP
13 6 (9.09%) TCP/IP
13 6 (9.09%) CSS
13 6 (9.09%) Firewall
13 6 (9.09%) SAN

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (16.67%) MS Exchange
2 7 (10.61%) SharePoint
3 5 (7.58%) Adobe Experience Manager
3 5 (7.58%) WebLogic
4 4 (6.06%) Exchange Server 2007
4 4 (6.06%) Exchange Server 2010
5 3 (4.55%) SharePoint 2010
5 3 (4.55%) Lync
5 3 (4.55%) BizTalk Server
6 2 (3.03%) Exchange Server 2003
6 2 (3.03%) IIS
6 2 (3.03%) Exchange Server 2013
7 1 (1.52%) SharePoint Server
7 1 (1.52%) WebSphere
Applications
1 16 (24.24%) MS Office
2 5 (7.58%) MS Excel
3 1 (1.52%) MS PowerPoint
Business Applications
1 1 (1.52%) Dynamics AX
Cloud Services
1 9 (13.64%) Office 365
2 5 (7.58%) Google Analytics
3 2 (3.03%) SaaS
4 1 (1.52%) Microsoft Azure
4 1 (1.52%) OneDrive
Communications & Networking
1 8 (12.12%) Internet
1 8 (12.12%) DNS
2 7 (10.61%) LAN
2 7 (10.61%) WAN
3 6 (9.09%) TCP/IP
3 6 (9.09%) SAN
3 6 (9.09%) Firewall
4 5 (7.58%) SMS
5 4 (6.06%) VPN
5 4 (6.06%) DHCP
5 4 (6.06%) NAS
6 3 (4.55%) IP Telephony
6 3 (4.55%) Cisco IPT
6 3 (4.55%) VoIP
7 2 (3.03%) Radio Access Network
7 2 (3.03%) HTTP
7 2 (3.03%) LDAP
7 2 (3.03%) ATM
8 1 (1.52%) Broadband
8 1 (1.52%) CDMA
Database & Business Intelligence
1 8 (12.12%) SQL Server
2 2 (3.03%) SQL Server Reporting Services
2 2 (3.03%) SQL Server 2005
3 1 (1.52%) SQL Server Integration Services
3 1 (1.52%) SQL Server Analysis Services
3 1 (1.52%) SQL Server 2008
Development Applications
1 1 (1.52%) Oracle Forms
General
1 5 (7.58%) Legal
2 4 (6.06%) Telecoms
3 3 (4.55%) Finance
3 3 (4.55%) Retail
3 3 (4.55%) Law
4 2 (3.03%) Billing
4 2 (3.03%) Marketing
4 2 (3.03%) Financial Institution
4 2 (3.03%) Front Office
5 1 (1.52%) Automotive
5 1 (1.52%) Multimedia
5 1 (1.52%) Military
5 1 (1.52%) Dutch Language
5 1 (1.52%) French Language
5 1 (1.52%) German Language
Libraries, Frameworks & Software Standards
1 7 (10.61%) HTML
2 6 (9.09%) CSS
3 5 (7.58%) jQuery
3 5 (7.58%) HTML5
3 5 (7.58%) CSS3
4 4 (6.06%) .NET
5 2 (3.03%) FIX Protocol
6 1 (1.52%) WCF
6 1 (1.52%) ASP.NET
Miscellaneous
1 7 (10.61%) Computer Science
2 5 (7.58%) Blackberry
3 4 (6.06%) Analytical Skills
4 3 (4.55%) Data Centre
5 2 (3.03%) Thin Client
5 2 (3.03%) Enterprise Software
5 2 (3.03%) Fat Client
6 1 (1.52%) Telematics
6 1 (1.52%) EqualLogic
6 1 (1.52%) Clustering
6 1 (1.52%) Client/Server
6 1 (1.52%) EPoS
Operating Systems
1 50 (75.76%) Windows
2 19 (28.79%) Windows Server 2008
3 11 (16.67%) Windows Server 2003
3 11 (16.67%) Windows 7
4 6 (9.09%) Android
4 6 (9.09%) Windows XP
4 6 (9.09%) Windows Server 2012
5 5 (7.58%) Windows 2000
5 5 (7.58%) Windows NT
5 5 (7.58%) Red Hat Enterprise Linux
6 4 (6.06%) UNIX
6 4 (6.06%) Linux
6 4 (6.06%) Windows 8
7 3 (4.55%) Solaris
8 2 (3.03%) Apple iOS
8 2 (3.03%) BlackBerry OS
8 2 (3.03%) Windows Vista
9 1 (1.52%) Windows 2000 Server
9 1 (1.52%) Mac OS X
Processes & Methodologies
1 9 (13.64%) ITIL
2 6 (9.09%) Asset Management
3 5 (7.58%) Supplier Management
3 5 (7.58%) Capacity Planning
3 5 (7.58%) Root Cause Analysis
3 5 (7.58%) Analytics
4 3 (4.55%) Workflow
4 3 (4.55%) Incident Management
4 3 (4.55%) Project Management
4 3 (4.55%) Service Management
5 2 (3.03%) Service Delivery
5 2 (3.03%) Change Management
5 2 (3.03%) Problem Management
5 2 (3.03%) Migration
5 2 (3.03%) Stakeholder Management
6 1 (1.52%) Knowledge Management
6 1 (1.52%) Fault Management
6 1 (1.52%) Performance Management
6 1 (1.52%) CRM
6 1 (1.52%) ERP
Programming Languages
1 8 (12.12%) SQL
2 5 (7.58%) JavaScript
3 4 (6.06%) PowerShell
4 3 (4.55%) C#
5 1 (1.52%) T-SQL
5 1 (1.52%) X++
Qualifications
1 10 (15.15%) Degree
2 3 (4.55%) Cisco Certification
3 2 (3.03%) Microsoft Certification
3 2 (3.03%) MCSE
3 2 (3.03%) Security Cleared
3 2 (3.03%) CCNA
4 1 (1.52%) ITIL Foundation Certificate
4 1 (1.52%) SC Cleared
4 1 (1.52%) CCNP
4 1 (1.52%) MCP
4 1 (1.52%) HND
4 1 (1.52%) Sun Certification
4 1 (1.52%) ITIL Certification
4 1 (1.52%) SCSA
4 1 (1.52%) MCDST
4 1 (1.52%) MCITP
Quality Assurance & Compliance
1 4 (6.06%) SLA
2 1 (1.52%) QA
System Software
1 33 (50.00%) Active Directory
2 11 (16.67%) VMware Infrastructure
3 6 (9.09%) XenApp
4 4 (6.06%) XenDesktop
4 4 (6.06%) vSphere
4 4 (6.06%) VMware ESXi
5 2 (3.03%) Hyper-V
5 2 (3.03%) Terminal Services
6 1 (1.52%) XenServer
Systems Management
1 5 (7.58%) SCCM
2 4 (6.06%) Backup Exec
3 2 (3.03%) ARCserve
4 1 (1.52%) ZENworks
4 1 (1.52%) Systems Management Server (SMS)
4 1 (1.52%) ZABBIX
4 1 (1.52%) WhatsUp Gold
4 1 (1.52%) SolarWinds Orion
4 1 (1.52%) Casper Suite
Vendors
1 22 (33.33%) Microsoft
2 21 (31.82%) VMware
3 12 (18.18%) Cisco
4 9 (13.64%) Citrix
5 7 (10.61%) HP
6 6 (9.09%) Apple
7 5 (7.58%) Adobe
7 5 (7.58%) Google
8 4 (6.06%) Dell
9 3 (4.55%) Symantec
9 3 (4.55%) Websense
9 3 (4.55%) Oracle
10 2 (3.03%) IBM
10 2 (3.03%) Intel
10 2 (3.03%) Juniper
10 2 (3.03%) WatchGuard
10 2 (3.03%) Polycom
11 1 (1.52%) ProCurve
11 1 (1.52%) SolarWinds
11 1 (1.52%) Spiceworks
High Wycombe, Buckinghamshire
Davanti Solutions
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