The statistics below represent IT contracts advertised across the UK that had Technical Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Technical Support Engineer
UK
Rank 566 566 537
Rank change year-on-year
0 -29
Contract jobs requiring a Technical Support Engineer 25 52 55
As % of all contract IT jobs located in the UK 0.056% 0.10% 0.11%
As % of the Job Titles category 0.059% 0.11% 0.11%
Number of daily rates quoted 17 31 32
Median daily rate £380 £250 £313
Median daily rate % change year-on-year
+52.00% -20.00%
90% offered a daily rate of more than £122 £158 £126
10% offered a daily rate of more than £420 £400 £542
UK excluding London median daily rate £150 £275 £298
% change year-on-year
-45.45% -7.56%
Number of hourly rates quoted 1 4 3
Median hourly rate £31.50 £20.75 £12.50
Median hourly rate % change year-on-year
+51.80% +66.00%
UK excluding London median hourly rate - £15.50 £12.50
% change year-on-year
- +24.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42377 48205 48154
As % of all contract IT jobs located in the UK 94.74% 94.76% 94.69%
Number of daily rates quoted 27593 30644 30320
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1495 1752 1913
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.12 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

Technical Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Technical Support Engineer in the job title.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 19 January 2017.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 21 £380 +68.88% 27
London +3 11 £380 +72.72% 7
Wales - 4 £150 -
East Midlands +3 3 - -
South Wales - 3 £150 -
Caerphilly - 3 £150 -
Derby - 3 - -
Derbyshire - 3 - -
South West +16 2 £320 +70.66%
South East +14 2 £113 -55.00% 6
Wiltshire +3 2 £320 -
Surrey - 2 £113 - 1
Swindon - 2 £320 -
North West +22 1 - - 4
Manchester +14 1 - - 1
Yorkshire +9 1 - - 4
Leeds +8 1 - - 2
West Yorkshire +7 1 - - 3
Epsom - 1 - -
Hounslow - 1 - -
Cambridge - 1 £118 - 1
West Wales - 1 £425 -
Swansea - 1 £425 -
Cambridgeshire - 1 £118 - 1
East of England - 1 £118 - 3

Technical Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 19 January 2017, Technical Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Engineer in the job title.

1 37 (66.07%) Windows
2 21 (37.50%) Active Directory
3 16 (28.57%) Microsoft
4 12 (21.43%) Linux
4 12 (21.43%) Perl
4 12 (21.43%) Unix
5 11 (19.64%) Windows Server
6 10 (17.86%) Windows 7
6 10 (17.86%) Regular Expression
6 10 (17.86%) Python
6 10 (17.86%) Shell Script
6 10 (17.86%) Knowledge Management
7 9 (16.07%) Cisco
8 8 (14.29%) VMware
8 8 (14.29%) Splunk
8 8 (14.29%) Windows Server 2008
9 7 (12.50%) SCCM
9 7 (12.50%) ITIL
9 7 (12.50%) MS Exchange
10 6 (10.71%) HP
10 6 (10.71%) MS Excel
10 6 (10.71%) Internet
10 6 (10.71%) Migration
11 5 (8.93%) Office 365
11 5 (8.93%) Windows Server 2012
11 5 (8.93%) Firewall
11 5 (8.93%) Microsoft Certification
11 5 (8.93%) Blackberry Enterprise Server
11 5 (8.93%) SQL
11 5 (8.93%) Citrix

Technical Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.50%) MS Exchange
2 5 (8.93%) Blackberry Enterprise Server
3 3 (5.36%) Exchange Server 2007
3 3 (5.36%) Exchange Server 2010
3 3 (5.36%) Exchange Server 2013
4 2 (3.57%) Skype for Business
5 1 (1.79%) CloudStack
5 1 (1.79%) Exchange Server 2000
5 1 (1.79%) Exchange Server 2003
5 1 (1.79%) IIS
5 1 (1.79%) SharePoint
Applications
1 6 (10.71%) MS Excel
2 3 (5.36%) MS Office
3 1 (1.79%) Spreadsheet
Cloud Services
1 5 (8.93%) Office 365
2 4 (7.14%) Microsoft Azure
3 3 (5.36%) Amazon AWS
4 2 (3.57%) SaaS
Communications & Networking
1 6 (10.71%) Internet
2 5 (8.93%) Firewall
3 4 (7.14%) LDAP
4 3 (5.36%) DHCP
4 3 (5.36%) DNS
4 3 (5.36%) DSLAM
4 3 (5.36%) GPON
4 3 (5.36%) TCP/IP
4 3 (5.36%) WAN
5 2 (3.57%) LAN
5 2 (3.57%) SAN
5 2 (3.57%) Skype
6 1 (1.79%) Broadband
6 1 (1.79%) Intranet
6 1 (1.79%) NetScaler
6 1 (1.79%) Network Security
6 1 (1.79%) VoIP
6 1 (1.79%) VPN
6 1 (1.79%) Wi-Fi
6 1 (1.79%) Wireless
Database & Business Intelligence
1 4 (7.14%) Relational Database
2 1 (1.79%) SQL Server
Development Applications
1 1 (1.79%) ClearCase
General
1 2 (3.57%) Telecoms
2 1 (1.79%) Finance
2 1 (1.79%) Local Government
2 1 (1.79%) Marketing
2 1 (1.79%) Retail
Libraries, Frameworks & Software Standards
1 10 (17.86%) Regular Expression
Miscellaneous
1 2 (3.57%) Analytical Skills
1 2 (3.57%) Blackberry
1 2 (3.57%) Over-the-Top Content
1 2 (3.57%) Video on Demand
2 1 (1.79%) Clustering
2 1 (1.79%) Data Centre
2 1 (1.79%) Driving Licence
2 1 (1.79%) Mainframe
2 1 (1.79%) Smartphone
Operating Systems
1 37 (66.07%) Windows
2 12 (21.43%) Linux
2 12 (21.43%) Unix
3 11 (19.64%) Windows Server
4 10 (17.86%) Windows 7
5 8 (14.29%) Windows Server 2008
6 5 (8.93%) Windows Server 2012
7 4 (7.14%) Mac OS
8 3 (5.36%) Windows 8
9 2 (3.57%) Android
9 2 (3.57%) Windows 10
9 2 (3.57%) Windows Server 2003
10 1 (1.79%) AIX
10 1 (1.79%) Mac OS X
Processes & Methodologies
1 10 (17.86%) Knowledge Management
2 7 (12.50%) ITIL
3 6 (10.71%) Migration
4 3 (5.36%) Disaster Recovery
5 2 (3.57%) Incident Management
5 2 (3.57%) ITIL V3
5 2 (3.57%) ITSM
5 2 (3.57%) Project Management
6 1 (1.79%) Benchmarking
6 1 (1.79%) Data Protection
6 1 (1.79%) Kalman Filter
6 1 (1.79%) Mobile Device Management
6 1 (1.79%) Network Management
6 1 (1.79%) People Management
6 1 (1.79%) Presales
6 1 (1.79%) Problem Management
6 1 (1.79%) Service Delivery
6 1 (1.79%) Service Management
6 1 (1.79%) Threat Management
6 1 (1.79%) Time Management
Programming Languages
1 12 (21.43%) Perl
2 10 (17.86%) Python
2 10 (17.86%) Shell Script
3 5 (8.93%) SQL
4 2 (3.57%) PowerShell
5 1 (1.79%) VBScript
Qualifications
1 5 (8.93%) Microsoft Certification
2 3 (5.36%) CCNA
2 3 (5.36%) Cisco Certification
2 3 (5.36%) Security Cleared
3 2 (3.57%) DBS Check
3 2 (3.57%) SC Cleared
4 1 (1.79%) Degree
4 1 (1.79%) DV Cleared
4 1 (1.79%) MCDST
4 1 (1.79%) MCP
4 1 (1.79%) MCSA
4 1 (1.79%) MCSE
4 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.57%) SLA
System Software
1 21 (37.50%) Active Directory
2 3 (5.36%) VMware Infrastructure
3 2 (3.57%) Virtual Servers
3 2 (3.57%) vSphere
3 2 (3.57%) XenApp
4 1 (1.79%) Citrix Presentation Server
4 1 (1.79%) Microsoft Virtual Server
4 1 (1.79%) Terminal Services
4 1 (1.79%) vCloud
4 1 (1.79%) Virtual Machines
4 1 (1.79%) VMware ESX
4 1 (1.79%) VMware ESXi
4 1 (1.79%) XenDesktop
Systems Management
1 7 (12.50%) SCCM
2 3 (5.36%) HP Data Protector
2 3 (5.36%) Tivoli
2 3 (5.36%) Tivoli Storage Manager
3 2 (3.57%) Backup Exec
3 2 (3.57%) NetBackup
4 1 (1.79%) BladeLogic
4 1 (1.79%) Cisco CUCM
4 1 (1.79%) Microsoft Clustering
4 1 (1.79%) Microsoft Data Protection Manager
4 1 (1.79%) NetApp OnCommand
4 1 (1.79%) Norton AntiVirus
4 1 (1.79%) OpenView Configuration Management
4 1 (1.79%) XenMobile
Vendors
1 16 (28.57%) Microsoft
2 9 (16.07%) Cisco
3 8 (14.29%) Splunk
3 8 (14.29%) VMware
4 6 (10.71%) HP
5 5 (8.93%) Citrix
6 3 (5.36%) Dell
6 3 (5.36%) NetApp
6 3 (5.36%) Veeam
7 2 (3.57%) Sophos
7 2 (3.57%) Symantec
8 1 (1.79%) Acronis
8 1 (1.79%) arcserve
8 1 (1.79%) Aruba
8 1 (1.79%) Bloomberg
8 1 (1.79%) Intel Security
8 1 (1.79%) MobileIron
8 1 (1.79%) Palo Alto
8 1 (1.79%) Remedy
8 1 (1.79%) ServiceNow