The first table below looks at the demand for the Technical Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support Engineer
Rank 499 533 524
Rank change year-on-year
+34 -9
Contract jobs requiring a Technical Support Engineer 30 51 60
As % of all contract IT jobs located in the UK 0.065% 0.087% 0.098%
As % of the Job Titles category 0.070% 0.095% 0.106%
Number of daily rates quoted 15 14 21
Average daily rate £195 £192 £263
Average daily rate % change year-on-year
+1.70% -26.95%
90% offered a daily rate of more than £122 £129 £165
10% offered a daily rate of more than £289 £332 £450
UK excluding London average daily rate £183 £160 £263
% change year-on-year
+14.06% -39.04%
Number of hourly rates quoted 7 18 15
Average hourly rate £16.50 £20.00 £15.00
Average hourly rate % change year-on-year
-17.50% +33.33%
90% offered a hourly rate of more than £13.05 £13.20 £12.40
10% offered a hourly rate of more than £18.90 £29.50 £21.90
UK excluding London average hourly rate £16.50 £20.00 £13.75
% change year-on-year
-17.50% +45.45%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
42733 53947 56601
As % of all contract IT jobs located in the UK 92.11% 92.50% 92.72%
Number of daily rates quoted 24507 29722 30764
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2112 2572 2930
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £41.38
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 24 May 2013.

Technical Support Engineer Daily Rate Histogram

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend

Technical Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +24 25 £130 -32.33%
South East +13 11 £149 +6.25%
Yorkshire +6 5 £120 -
London +26 4 £275 +29.41%
Berkshire +15 4 £321 +33.75%
Hull - 4 £120 -
East Yorkshire - 4 £120 -
Wales +12 3 £243 -
East of England +17 2 £175 +9.37%
Surrey +15 2 £128 -8.92%
Reading +15 2 - -
Oxfordshire +6 2 - -
Oxford +5 2 - -
South Wales +3 2 £246 -
Bracknell -12 2 £321 -
Staffordshire +14 1 - -
North West +10 1 - -
Cambridgeshire +10 1 £225 +40.62%
Cambridge +10 1 £225 +40.62%
Cardiff +6 1 £250 -
West Midlands +2 1 - -
Hampshire -11 1 £170 -
North Wales - 1 £195 -
East Midlands - 1 - -
West Yorkshire - 1 - -
Suffolk - 1 £125 -
Derbyshire - 1 - -
Wembley - 1 - -
Manchester - 1 - -
Leeds - 1 - -

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 34 (56.67%) Windows
2 17 (28.33%) Windows 7
3 16 (26.67%) Active Directory
4 15 (25.00%) MS Office
5 14 (23.33%) Windows Server 2008
6 12 (20.00%) SQL
6 12 (20.00%) Windows XP
6 12 (20.00%) VMware
7 11 (18.33%) SQL Server
7 11 (18.33%) MS Excel
7 11 (18.33%) Microsoft
8 10 (16.67%) ITIL
8 10 (16.67%) MS Exchange
9 9 (15.00%) TCP/IP
9 9 (15.00%) VMware Infrastructure
10 8 (13.33%) Windows 2000 Server
10 8 (13.33%) WAN
11 7 (11.67%) Linux
11 7 (11.67%) LAN
11 7 (11.67%) Windows Server 2003
12 6 (10.00%) Citrix
12 6 (10.00%) SharePoint
12 6 (10.00%) Oracle
12 6 (10.00%) Service Delivery
13 5 (8.333%) UNIX
13 5 (8.333%) VoIP
13 5 (8.333%) Cisco Certification
13 5 (8.333%) SAN
13 5 (8.333%) CommVault
13 5 (8.333%) CCNA

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.67%) MS Exchange
2 6 (10.00%) SharePoint
3 4 (6.667%) Exchange Server 2010
3 4 (6.667%) Exchange Server 2003
4 3 (5.000%) Exchange Server 2007
5 1 (1.667%) WebLogic
5 1 (1.667%) IIS
5 1 (1.667%) Exchange Server 2013
Applications
1 15 (25.00%) MS Office
2 11 (18.33%) MS Excel
3 2 (3.333%) Spreadsheet
4 1 (1.667%) MS Visio
4 1 (1.667%) Final Cut Pro
Business Applications
1 1 (1.667%) Dynamics CRM
Communications & Networking
1 9 (15.00%) TCP/IP
2 8 (13.33%) WAN
3 7 (11.67%) LAN
4 5 (8.333%) VoIP
4 5 (8.333%) SAN
5 4 (6.667%) Internet
6 2 (3.333%) HTTP
6 2 (3.333%) IP Telephony
7 1 (1.667%) Wireless
7 1 (1.667%) ADSL
7 1 (1.667%) ATM
7 1 (1.667%) DHCP
7 1 (1.667%) VPN
7 1 (1.667%) CTI
Database & Business Intelligence
1 11 (18.33%) SQL Server
2 1 (1.667%) Crystal Reports
2 1 (1.667%) Cognos Impromptu
General
1 3 (5.000%) Telecoms
2 1 (1.667%) German Language
2 1 (1.667%) Portuguese Language
2 1 (1.667%) Local Government
2 1 (1.667%) Music
2 1 (1.667%) Front Office
2 1 (1.667%) Back Office
2 1 (1.667%) Finance
Miscellaneous
1 2 (3.333%) Thin Client
1 2 (3.333%) Client/Server
1 2 (3.333%) Fat Client
2 1 (1.667%) Wiki
2 1 (1.667%) Blackberry
Operating Systems
1 34 (56.67%) Windows
2 17 (28.33%) Windows 7
3 14 (23.33%) Windows Server 2008
4 12 (20.00%) Windows XP
5 8 (13.33%) Windows 2000 Server
6 7 (11.67%) Linux
6 7 (11.67%) Windows Server 2003
7 5 (8.333%) UNIX
8 4 (6.667%) Solaris
8 4 (6.667%) SUSE
9 2 (3.333%) Windows Vista
10 1 (1.667%) Android
Processes & Methodologies
1 10 (16.67%) ITIL
2 6 (10.00%) Service Delivery
3 4 (6.667%) Migration
3 4 (6.667%) Time Management
4 3 (5.000%) Incident Management
4 3 (5.000%) Network Management
5 2 (3.333%) Service Management
6 1 (1.667%) Data Migration
6 1 (1.667%) Data Protection
6 1 (1.667%) Requirements Analysis
6 1 (1.667%) PRINCE2
6 1 (1.667%) CRM
Programming Languages
1 12 (20.00%) SQL
2 4 (6.667%) Bash shell
3 3 (5.000%) T-SQL
4 2 (3.333%) PowerShell
Qualifications
1 5 (8.333%) Cisco Certification
1 5 (8.333%) CCNA
1 5 (8.333%) Security Cleared
2 4 (6.667%) Degree
3 3 (5.000%) ACSA
3 3 (5.000%) Microsoft Certification
4 2 (3.333%) SC Cleared
5 1 (1.667%) MCITP
5 1 (1.667%) Network+ Certification
5 1 (1.667%) CCVP
5 1 (1.667%) Avaya Certification
5 1 (1.667%) A+ Certification
5 1 (1.667%) CCNP
Quality Assurance & Compliance
1 4 (6.667%) SLA
System Software
1 16 (26.67%) Active Directory
2 9 (15.00%) VMware Infrastructure
3 5 (8.333%) ISA Server
3 5 (8.333%) Hyper-V
3 5 (8.333%) Forefront TMG
4 4 (6.667%) XenApp
5 2 (3.333%) Terminal Services
6 1 (1.667%) VMware ESX
6 1 (1.667%) VMware Workstation
6 1 (1.667%) Microsoft App-V
6 1 (1.667%) vSphere
Systems Management
1 4 (6.667%) SCCM
2 2 (3.333%) SCOM
3 1 (1.667%) ARCserve
Vendors
1 12 (20.00%) VMware
2 11 (18.33%) Microsoft
3 6 (10.00%) Citrix
3 6 (10.00%) Oracle
4 5 (8.333%) CommVault
5 4 (6.667%) Avaya
5 4 (6.667%) Cisco
6 2 (3.333%) Dell
6 2 (3.333%) Apple
7 1 (1.667%) Mitel
7 1 (1.667%) NEC
7 1 (1.667%) AppSense
7 1 (1.667%) Cognos
7 1 (1.667%) Intel
7 1 (1.667%) Nortel
7 1 (1.667%) HP
7 1 (1.667%) Kaseya
Reading, Berkshire
As a Technical Support Engineer you will have extensive experience in Session/System Manager, Avaya Communication Manager, Call Recording (ACR/Eventra/Red Box). You will have extensive Helpdesk...
Austin Fraser
Rate: £1 per day
Posted: 21 May 2013
Gloucestershire
This may include collation and formatting data *Provide configuration of the tool and support/maintenance of the 'license collector' *Support the testing of the application, in providing use...
Advantage Resourcing
Posted: 20 May 2013