The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 530 545 515
Rank change year-on-year
+15 -30
Contract jobs requiring a Technical Support Engineer 47 13 28
As % of all contract IT jobs located in the UK 0.092% 0.027% 0.062%
As % of the Job Titles category 0.10% 0.029% 0.066%
Number of daily rates quoted 27 6 12
Average daily rate
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£280 £255 £350
Average daily rate % change year-on-year
+9.80% -27.14%
90% offered a daily rate of more than £162 £185 £253
10% offered a daily rate of more than £545 £288 £445
UK excluding London average daily rate £275 £275 £300
% change year-on-year
- -8.33%
Number of hourly rates quoted 2 2 8
Average hourly rate £12.50 £25.25 £17.00
Average hourly rate % change year-on-year
-50.49% +48.52%
UK excluding London average hourly rate £12.50 £29.00 £22.50
% change year-on-year
-56.89% +28.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46978 45024 42156
As % of all contract IT jobs located in the UK 92.44% 92.46% 92.88%
Number of daily rates quoted 29483 26863 23894
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £238 £225 £230
10% offered a daily rate of more than £565 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1824 1987 2469
Average hourly rate £16.50 £17.15 £18.50
Average hourly rate % change year-on-year
-3.79% -7.29%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 27 January 2015.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 44 £293 +14.70% 53
South East -5 18 £325 +38.29% 26
Surrey +6 11 £325 - 6
London +1 11 £543 +201.38% 16
Cobham - 10 - - 1
City of London - 5 £585 - 4
Berkshire +3 4 £425 +80.85% 12
South West - 4 £250 - 2
West Midlands - 4 £313 - 2
Yorkshire - 3 £245 -
Wiltshire - 2 £250 -
Hampshire - 2 £238 - 3
Swindon - 2 £250 -
East of England -2 1 £263 -4.54% 4
Farnborough - 1 - -
Leeds - 1 - -
Reading - 1 £425 - 6
Birmingham - 1 £313 -
Shropshire - 1 £100 -
Warwickshire - 1 £250 -
West Yorkshire - 1 - -
Kent - 1 - - 1
Telford - 1 £100 -
Thatcham - - - -
Twickenham - - - -
Walsall - - - -
Warwick - - - -
Winchester - - - - 1
Woking - - - -
Wokingham - - - - 1

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 42 (56.00%) Windows
2 30 (40.00%) ITIL
3 25 (33.33%) Degree
4 18 (24.00%) Apple
5 17 (22.67%) Linux
5 17 (22.67%) VMware
6 16 (21.33%) Microsoft
7 13 (17.33%) TCP/IP
8 12 (16.00%) Windows Server 2003
9 11 (14.67%) Finance
9 11 (14.67%) Active Directory
9 11 (14.67%) UNIX
9 11 (14.67%) SQL
9 11 (14.67%) Windows Server 2008
10 9 (12.00%) DNS
11 8 (10.67%) Solaris
11 8 (10.67%) MS Exchange
11 8 (10.67%) Telecoms
11 8 (10.67%) VMware Infrastructure
12 7 (9.33%) FIX Protocol
12 7 (9.33%) Computer Science
12 7 (9.33%) Front Office
12 7 (9.33%) MS Excel
12 7 (9.33%) LAN
12 7 (9.33%) DHCP
12 7 (9.33%) SAN
13 6 (8.00%) Internet
13 6 (8.00%) Cisco
13 6 (8.00%) MS Office
13 6 (8.00%) Service Management

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.67%) MS Exchange
2 5 (6.67%) Exchange Server 2010
2 5 (6.67%) SharePoint
3 2 (2.67%) Blackberry Enterprise Server
3 2 (2.67%) Exchange Server 2003
3 2 (2.67%) Exchange Server 2007
3 2 (2.67%) Lync
4 1 (1.33%) SharePoint 2013
4 1 (1.33%) SharePoint 2010
4 1 (1.33%) SharePoint Server
4 1 (1.33%) Apache
Applications
1 7 (9.33%) MS Excel
2 6 (8.00%) MS Office
3 1 (1.33%) MS Visio
Business Applications
1 1 (1.33%) Dynamics AX
Cloud Services
1 5 (6.67%) Office 365
2 1 (1.33%) Microsoft Azure
2 1 (1.33%) Google Apps
Communications & Networking
1 13 (17.33%) TCP/IP
2 9 (12.00%) DNS
3 7 (9.33%) LAN
3 7 (9.33%) DHCP
3 7 (9.33%) SAN
4 6 (8.00%) Internet
5 5 (6.67%) Radio Access Network
6 4 (5.33%) WAN
6 4 (5.33%) VoIP
7 3 (4.00%) Cisco ASA
7 3 (4.00%) Firewall
7 3 (4.00%) Wireless
8 2 (2.67%) VPN
8 2 (2.67%) SMTP
8 2 (2.67%) GSM
8 2 (2.67%) Intranet
8 2 (2.67%) SSH
9 1 (1.33%) NAS
9 1 (1.33%) LTE
9 1 (1.33%) PABX
Database & Business Intelligence
1 3 (4.00%) SQL Server
2 1 (1.33%) SQL Server Analysis Services
2 1 (1.33%) SQL Server Reporting Services
2 1 (1.33%) Data Warehouse
Development Applications
1 4 (5.33%) Team Foundation Server
General
1 11 (14.67%) Finance
2 8 (10.67%) Telecoms
3 7 (9.33%) Front Office
4 3 (4.00%) Publishing
5 2 (2.67%) Financial Institution
5 2 (2.67%) Advertising
5 2 (2.67%) French Language
5 2 (2.67%) German Language
6 1 (1.33%) Marketing
6 1 (1.33%) Banking
Libraries, Frameworks & Software Standards
1 7 (9.33%) FIX Protocol
2 5 (6.67%) .NET
3 1 (1.33%) ASP.NET
3 1 (1.33%) CSS
3 1 (1.33%) MAPI
Miscellaneous
1 7 (9.33%) Computer Science
2 3 (4.00%) Blackberry
3 2 (2.67%) Client/Server
3 2 (2.67%) Video Conferencing
3 2 (2.67%) iPad
4 1 (1.33%) Analytical Skills
4 1 (1.33%) iPhone
4 1 (1.33%) Derivative
4 1 (1.33%) CLARiiON
4 1 (1.33%) Handset
Operating Systems
1 42 (56.00%) Windows
2 17 (22.67%) Linux
3 12 (16.00%) Windows Server 2003
4 11 (14.67%) UNIX
4 11 (14.67%) Windows Server 2008
5 8 (10.67%) Solaris
6 5 (6.67%) Windows 7
7 4 (5.33%) Mac OS X
7 4 (5.33%) Red Hat Enterprise Linux
8 3 (4.00%) Windows Server 2012
8 3 (4.00%) Windows XP
8 3 (4.00%) Windows NT
8 3 (4.00%) Windows 2000
9 2 (2.67%) Windows 8
10 1 (1.33%) CentOS
10 1 (1.33%) Android
10 1 (1.33%) AIX
Processes & Methodologies
1 30 (40.00%) ITIL
2 6 (8.00%) Service Management
3 5 (6.67%) Incident Management
4 4 (5.33%) CMMI
4 4 (5.33%) Scrum
4 4 (5.33%) Agile Software Development
4 4 (5.33%) Kanban
4 4 (5.33%) Customer Engagement
5 2 (2.67%) CRM
5 2 (2.67%) Coaching
6 1 (1.33%) Kalman Filter
6 1 (1.33%) Infrastructure Management
6 1 (1.33%) Service Desk Management
6 1 (1.33%) Server Monitoring
6 1 (1.33%) Change Control
6 1 (1.33%) Electronic Trading
6 1 (1.33%) Document Management
6 1 (1.33%) Asset Management
6 1 (1.33%) ITSM
6 1 (1.33%) Change Management
Programming Languages
1 11 (14.67%) SQL
2 4 (5.33%) VB.NET
2 4 (5.33%) C
2 4 (5.33%) C#
3 1 (1.33%) PowerShell
3 1 (1.33%) X++
3 1 (1.33%) PHP
3 1 (1.33%) VB
Qualifications
1 25 (33.33%) Degree
2 5 (6.67%) SC Cleared
2 5 (6.67%) Security Cleared
3 3 (4.00%) Microsoft Certification
4 1 (1.33%) ITIL Foundation Certificate
4 1 (1.33%) DV Cleared
4 1 (1.33%) VMware Certified Professional (VCP)
4 1 (1.33%) MCITP
4 1 (1.33%) MCSE
4 1 (1.33%) MCSA
4 1 (1.33%) MCP
4 1 (1.33%) CCNA
4 1 (1.33%) Cisco Certification
Quality Assurance & Compliance
1 3 (4.00%) SLA
System Software
1 11 (14.67%) Active Directory
2 8 (10.67%) VMware Infrastructure
3 5 (6.67%) VMware ESXi
4 3 (4.00%) Terminal Services
5 2 (2.67%) Microsoft App-V
5 2 (2.67%) vSphere
5 2 (2.67%) Hyper-V
5 2 (2.67%) XenApp
5 2 (2.67%) XenServer
6 1 (1.33%) XenDesktop
6 1 (1.33%) VirtualBox
6 1 (1.33%) VMware Server
6 1 (1.33%) Microsoft Virtual Server
Systems Management
1 4 (5.33%) SCCM
2 2 (2.67%) ARCserve
3 1 (1.33%) SCOM
3 1 (1.33%) WSUS
3 1 (1.33%) Backup Exec
3 1 (1.33%) Norton AntiVirus
Vendors
1 18 (24.00%) Apple
2 17 (22.67%) VMware
3 16 (21.33%) Microsoft
4 6 (8.00%) Cisco
5 5 (6.67%) Red Hat
5 5 (6.67%) Fidessa
5 5 (6.67%) Citrix
6 4 (5.33%) HP
7 3 (4.00%) Mitel
7 3 (4.00%) Oracle
7 3 (4.00%) CheckPoint
8 2 (2.67%) Intel
8 2 (2.67%) AppSense
8 2 (2.67%) ProCurve
8 2 (2.67%) Nokia Solutions and Networks
9 1 (1.33%) ServiceNow
9 1 (1.33%) Veeam
9 1 (1.33%) F5
9 1 (1.33%) Aruba
9 1 (1.33%) Polycom
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