Technical Support Engineer Contracts

The table below looks at the demand for the Technical Support Engineer role in IT contracts across the UK compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 13 October 2008 with a comparison to the same period last year.

Technical Support Engineer
Location Aberdeen Berkshire Bristol Buxton Cheltenham Cheshire City of London Dartford Derbyshire Durham East Midlands East of England England Gloucestershire Godalming Hammersmith Hampshire Hertfordshire Kent Leatherhead Leeds London Manchester Middlesex North East North West North Yorkshire Northallerton Northampton Northamptonshire Oxford Oxfordshire Portsmouth Runcorn Scotland South East South West Stockport Surrey Swindon Teddington UK West Midlands West Yorkshire Wiltshire Yorkshire	3 months to 13 Oct 2008	Same period last year
Rank	507	574
Rank change on same period last year	+67
Matching contract IT job ads	52	85
As % of all UK contract IT job ads sampled	0.074 %	0.086 %
As % of the category below	0.083 %	0.094 %
Daily rates quoted	6	10
Average minimum daily rate	£272	£202
Average daily rate	£288	£213
% change on same period last year	+34.91 %
Average maximum daily rate	£304	£225
UK excluding London average daily rate	£197	£218
% change on same period last year	-9.57 %
Hourly rates quoted	24	29
Average minimum hourly rate	£19.08	£16.80
Average hourly rate	£20.16	£17.89
% change on same period last year	+12.68 %
Average maximum hourly rate	£21.24	£18.98
UK excluding London average hourly rate	£18.81	£17.19
% change on same period last year	+9.38 %
Job Titles UK
Matching contract IT job ads	62685	90255
As % of all UK contract IT job ads sampled	88.64 %	91.37 %
Daily rates quoted	20306	27158
Average minimum daily rate	£371	£388
Average daily rate	£396	£413
% change on same period last year	-3.92 %
Average maximum daily rate	£422	£437
UK excluding London average daily rate	£352	£353
% change on same period last year	-0.18 %
Hourly rates quoted	5743	7905
Average minimum hourly rate	£22.69	£23.71
Average hourly rate	£24.19	£25.27
% change on same period last year	-4.27 %
Average maximum hourly rate	£25.70	£26.84
UK excluding London average hourly rate	£23.71	£25.14
% change on same period last year	-5.69 %

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Technical Support Engineer
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 13 October 2008.

Technical Support Engineer
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 13 October 2008.

Technical Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 13 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
England	+55	50	£288	+34.91 %
London	+66	14	£379	+79.98 %
South East	+27	11	£100	-52.38 %
Yorkshire	+24	8	£300	-
Leeds	-	7	£300	-
West Yorkshire	+12	7	£300	-
South West	+20	6	-	-
City of London	-17	4	-	-
Cheltenham	-	3	-	-
East Midlands	+10	3	-	-
North West	+15	3	£190	-
Gloucestershire	-3	3	-	-
Oxfordshire	-5	3	-	-
Surrey	+29	2	-	-
Kent	+8	2	£100	-
Derbyshire	-	2	-	-
Manchester	-1	2	-	-
Berkshire	+28	2	-	-
Wiltshire	-3	2	-	-
Buxton	-	2	-	-
Hammersmith	-	2	-	-
Swindon	-3	2	-	-
Dartford	-	2	£100	-
Northallerton	-	1	-	-
Northampton	-2	1	-	-
Oxford	-9	1	-	-
Godalming	-	1	-	-
Leatherhead	-	1	-	-
North Yorkshire	-	1	-	-
Northamptonshire	+6	1	-	-

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 13 October 2008, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 51 (37.78 %) Windows 2 29 (21.48 %) Microsoft 3 21 (15.56 %) Windows XP 3 21 (15.56 %) Active Directory 4 19 (14.07 %) HP 5 17 (12.59 %) Windows Server 2003 5 17 (12.59 %) Windows 2000 6 16 (11.85 %) Citrix 6 16 (11.85 %) Security Cleared 7 15 (11.11 %) Telecoms 7 15 (11.11 %) Dell 8 13 (9.630 %) Microsoft Certification 8 13 (9.630 %) UNIX 9 12 (8.889 %) Government 10 11 (8.148 %) MCSE

10 11 (8.148 %) Windows NT 11 9 (6.667 %) Cisco 11 9 (6.667 %) Compaq 11 9 (6.667 %) Windows 2000 Server 11 9 (6.667 %) SC Cleared 12 8 (5.926 %) Finance 12 8 (5.926 %) VPN 12 8 (5.926 %) MS Exchange 12 8 (5.926 %) ITIL 13 7 (5.185 %) Solaris 13 7 (5.185 %) Sun 13 7 (5.185 %) Ethernet 13 7 (5.185 %) NetWare 13 7 (5.185 %) CNA 13 7 (5.185 %) Novell Certification

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (2.222 %) HTML 1 3 (2.222 %) CSS 2 2 (1.481 %) .NET 2 2 (1.481 %) J2EE 2 2 (1.481 %) ASP.NET 2 2 (1.481 %) XSLT 2 2 (1.481 %) XHTML 3 1 (0.741 %) X-Windows 3 1 (0.741 %) Windows SharePoint Services 3 1 (0.741 %) WebServices 3 1 (0.741 %) XML	Application Platforms 1 8 (5.926 %) MS Exchange 2 6 (4.444 %) GroupWise 2 6 (4.444 %) WebLogic 3 5 (3.704 %) Lotus Notes 3 5 (3.704 %) Exchange Server 2003 4 4 (2.963 %) SharePoint 5 3 (2.222 %) SharePoint Server 2007 5 3 (2.222 %) CMS 5 3 (2.222 %) Lotus Domino 5 3 (2.222 %) Apache 6 2 (1.481 %) WebLogic Portal 7 1 (0.741 %) Blackberry Enterprise Server 7 1 (0.741 %) IIS 7 1 (0.741 %) Exchange Server 5.5 7 1 (0.741 %) Exchange Server 2000 7 1 (0.741 %) SharePoint Portal Server 7 1 (0.741 %) Exchange Server 2007
Applications 1 6 (4.444 %) MS Office 1 6 (4.444 %) MS Excel 2 2 (1.481 %) MS PowerPoint 3 1 (0.741 %) Photoshop 3 1 (0.741 %) InDesign	Business Applications 1 1 (0.741 %) Microsoft CRM 1 1 (0.741 %) Navision 1 1 (0.741 %) Dynamics NAV
Communications & Networking 1 8 (5.926 %) VPN 2 7 (5.185 %) Ethernet 3 5 (3.704 %) TCP/IP 3 5 (3.704 %) DNS 3 5 (3.704 %) WAN 4 4 (2.963 %) LAN 4 4 (2.963 %) SDH 4 4 (2.963 %) DECnet 4 4 (2.963 %) DSLAM 4 4 (2.963 %) DSL 4 4 (2.963 %) Firewall 5 3 (2.222 %) DWDM 5 3 (2.222 %) ADSL 5 3 (2.222 %) ATM 5 3 (2.222 %) ISDN 5 3 (2.222 %) SAN 5 3 (2.222 %) Intranet 5 3 (2.222 %) Internet 6 2 (1.481 %) DHCP 6 2 (1.481 %) LDAP	Database & Business Intelligence 1 3 (2.222 %) SQL Server 1 3 (2.222 %) Oracle 8/8i 2 1 (0.741 %) ETL 2 1 (0.741 %) SQLPlus 2 1 (0.741 %) SQL Server 2005
Development Applications 1 2 (1.481 %) LoadRunner 2 1 (0.741 %) Visual Studio	General 1 15 (11.11 %) Telecoms 2 12 (8.889 %) Government 3 8 (5.926 %) Finance 4 5 (3.704 %) Publishing 5 4 (2.963 %) Health 5 4 (2.963 %) Insurance 6 3 (2.222 %) Retail 7 2 (1.481 %) Investment Banking 7 2 (1.481 %) Advertising 7 2 (1.481 %) Banking 7 2 (1.481 %) Electric 7 2 (1.481 %) Pharmaceutical 7 2 (1.481 %) Financial Institution 8 1 (0.741 %) Electronics 8 1 (0.741 %) Manufacturing
Miscellaneous 1 4 (2.963 %) Blackberry 1 4 (2.963 %) Clustering 1 4 (2.963 %) VAX 2 3 (2.222 %) AS400 2 3 (2.222 %) EPoS 3 2 (1.481 %) NHS 4 1 (0.741 %) PKI 4 1 (0.741 %) Video Conferencing 4 1 (0.741 %) Client/Server	Operating Systems 1 51 (37.78 %) Windows 2 21 (15.56 %) Windows XP 3 17 (12.59 %) Windows 2000 3 17 (12.59 %) Windows Server 2003 4 13 (9.630 %) UNIX 5 11 (8.148 %) Windows NT 6 9 (6.667 %) Windows 2000 Server 7 7 (5.185 %) NetWare 7 7 (5.185 %) Solaris 8 5 (3.704 %) HPUX 8 5 (3.704 %) VMS 9 4 (2.963 %) Linux 10 2 (1.481 %) Mac OS X 10 2 (1.481 %) Windows Vista 11 1 (0.741 %) Symbian OS 11 1 (0.741 %) OpenVMS
Processes & Methodologies 1 16 (11.85 %) Security Cleared 2 9 (6.667 %) SC Cleared 3 8 (5.926 %) ITIL 4 3 (2.222 %) Service Management 4 3 (2.222 %) Asset Management 5 2 (1.481 %) Content Management 5 2 (1.481 %) BC Cleared 5 2 (1.481 %) SOA 5 2 (1.481 %) Validation 5 2 (1.481 %) Performance Testing 6 1 (0.741 %) Test Scripting 6 1 (0.741 %) Migration 6 1 (0.741 %) Web Design 6 1 (0.741 %) Network Design 6 1 (0.741 %) Knowledge Management 6 1 (0.741 %) Fault Management 6 1 (0.741 %) Quality Management 6 1 (0.741 %) CRM	Programming Languages 1 4 (2.963 %) SQL 2 3 (2.222 %) C 3 2 (1.481 %) C# 3 2 (1.481 %) JavaScript 3 2 (1.481 %) Shell Script 4 1 (0.741 %) C++ 4 1 (0.741 %) VBA 4 1 (0.741 %) Python
Qualifications 1 13 (9.630 %) Microsoft Certification 2 11 (8.148 %) MCSE 3 7 (5.185 %) CNA 3 7 (5.185 %) Novell Certification 4 6 (4.444 %) CNE 5 5 (3.704 %) CCNA 5 5 (3.704 %) Cisco Certification 6 4 (2.963 %) Degree 7 3 (2.222 %) MCP 8 2 (1.481 %) A+ Certification 8 2 (1.481 %) ITIL Certification	Quality Assurance & Compliance 1 3 (2.222 %) SLA
System Software 1 21 (15.56 %) Active Directory 2 7 (5.185 %) Citrix Presentation Server 3 6 (4.444 %) NDS 4 2 (1.481 %) NetBackup 4 2 (1.481 %) Backup Exec 4 2 (1.481 %) Oracle RAC 4 2 (1.481 %) MetaFrame 4 2 (1.481 %) Terminal Services 5 1 (0.741 %) ISA Server 5 1 (0.741 %) NFS	Systems Management 1 6 (4.444 %) ARCserve 2 3 (2.222 %) OpenView 3 2 (1.481 %) DameWare 3 2 (1.481 %) Netcool 3 2 (1.481 %) Netcool/Proviso 4 1 (0.741 %) OVSD 4 1 (0.741 %) CiscoWorks 4 1 (0.741 %) Legato 4 1 (0.741 %) Systems Management Server (SMS) 4 1 (0.741 %) Norton AntiVirus 4 1 (0.741 %) MIMEsweeper 4 1 (0.741 %) Foglight
Vendors 1 29 (21.48 %) Microsoft 2 19 (14.07 %) HP 3 16 (11.85 %) Citrix 4 15 (11.11 %) Dell 5 9 (6.667 %) Compaq 5 9 (6.667 %) Cisco 6 7 (5.185 %) Sun 6 7 (5.185 %) Novell 7 6 (4.444 %) VERITAS 8 5 (3.704 %) Lotus 8 5 (3.704 %) Oracle 8 5 (3.704 %) Fujitsu 9 3 (2.222 %) Ericsson 9 3 (2.222 %) Nokia 10 2 (1.481 %) Remedy 10 2 (1.481 %) Hummingbird 10 2 (1.481 %) VMware 10 2 (1.481 %) WatchGuard 10 2 (1.481 %) Vignette 10 2 (1.481 %) Adobe