The table below looks at the statistics for the Technical Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Engineer in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Technical Support Engineer
Rank 574 549 568
Rank change year-on-year
-25 +19
Contract jobs requiring a Technical Support Engineer 54 60 14
As % of all contract IT jobs located in the UK 0.10% 0.12% 0.029%
As % of the Job Titles category 0.11% 0.12% 0.031%
Number of daily rates quoted 31 40 7
Average daily rate £275 £285 £275
Average daily rate % change year-on-year
-3.50% +3.63%
90% offered a daily rate of more than £160 £125 £186
10% offered a daily rate of more than £380 £538 £310
UK excluding London average daily rate £275 £280 £275
% change year-on-year
-1.78% +1.81%
Number of hourly rates quoted 5 2 3
Average hourly rate £130.00 £12.50 £21.50
Average hourly rate % change year-on-year
+940.00% -41.86%
90% offered a hourly rate of more than £13.40 £12.50 £13.40
10% offered a hourly rate of more than £156.00 £18.50 £27.50
UK excluding London average hourly rate £82.75 £12.50 £20.19
% change year-on-year
+562.00% -38.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48598 48731 45782
As % of all contract IT jobs located in the UK 94.48% 94.46% 94.26%
Number of daily rates quoted 31271 30416 27107
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1757 1902 2013
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £11.00 £11.38
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Daily Rate Trend in the UK

Technical Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 8 February 2016.

Technical Support Engineer Daily Rate Histogram in the UK

Technical Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Hourly Rate Trend in the UK

Technical Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Engineer within the UK over the 3 months to 8 February 2016.

Technical Support Engineer Hourly Rate Histogram in the UK

Technical Support Engineer
Top 29 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 48 £225 -23.72% 42
London +22 25 £225 -58.13% 6
South East -10 9 £340 -21.15% 14
Berkshire +4 7 £380 -13.14% 4
South West +3 6 £205 -23.36% 4
West Yorkshire -6 4 £300 - 2
Reading -6 4 £380 -13.14%
Yorkshire -13 4 £300 +22.44% 3
Wiltshire -4 3 £205 -18.00%
Leeds -6 3 £300 - 2
City of London +45 2 £323 -42.79% 2
Gloucestershire +12 2 £225 +28.57% 1
East Midlands - 2 - - 1
Chippenham - 2 - -
West Sussex +5 1 £130 -55.93% 4
East of England +1 1 - - 6
North West -20 1 - - 2
Essex - 1 - -
Devon - 1 £150 -
Leicestershire - 1 - -
Nottinghamshire - 1 - -
Manchester - 1 - - 1
Oxfordshire - 1 £300 - 1
Maidenhead - 1 - -
Salisbury - 1 £205 -
Exeter - 1 £150 -
Cheltenham - 1 - -
Leicester - 1 - -
Nottingham - 1 - -

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 8 February 2016, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title.

1 62 (66.67%) Windows
2 27 (29.03%) Linux
2 27 (29.03%) Windows Server
3 24 (25.81%) Active Directory
4 21 (22.58%) Microsoft
4 21 (22.58%) Unix
5 20 (21.51%) Windows 7
6 19 (20.43%) Solaris
7 16 (17.20%) C#
7 16 (17.20%) Relational Database
8 15 (16.13%) SQL
8 15 (16.13%) AIX
8 15 (16.13%) HPUX
8 15 (16.13%) Splunk
8 15 (16.13%) Time Management
9 14 (15.05%) LDAP
10 13 (13.98%) Mac OS X
11 12 (12.90%) Knowledge Management
12 11 (11.83%) Office 365
12 11 (11.83%) PowerShell
12 11 (11.83%) Oracle
12 11 (11.83%) SQL Server
12 11 (11.83%) Business Intelligence
12 11 (11.83%) Cisco
12 11 (11.83%) MS Exchange
13 10 (10.75%) Python
13 10 (10.75%) MS Office
13 10 (10.75%) Java
13 10 (10.75%) VMware
14 9 (9.68%) C++

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 8 February 2016, IT contractor jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (11.83%) MS Exchange
2 9 (9.68%) SharePoint
3 3 (3.23%) Exchange Server 2010
3 3 (3.23%) IIS
3 3 (3.23%) SharePoint 2010
4 2 (2.15%) Exchange Server 2013
4 2 (2.15%) SharePoint Server
5 1 (1.08%) Blackberry Enterprise Server
5 1 (1.08%) CMS
5 1 (1.08%) Exchange Server 2003
5 1 (1.08%) Exchange Server 2007
5 1 (1.08%) IBM Notes
5 1 (1.08%) JBoss
5 1 (1.08%) SharePoint 2013
5 1 (1.08%) Skype for Business
5 1 (1.08%) Tomcat
5 1 (1.08%) Umbraco
5 1 (1.08%) WebSphere
5 1 (1.08%) WildFly
Applications
1 10 (10.75%) MS Office
2 9 (9.68%) MS Excel
Business Applications
1 1 (1.08%) Eikon
Cloud Services
1 11 (11.83%) Office 365
2 4 (4.30%) Microsoft Azure
3 2 (2.15%) Amazon AWS
3 2 (2.15%) OneDrive
3 2 (2.15%) Yammer
4 1 (1.08%) Amazon S3
Communications & Networking
1 14 (15.05%) LDAP
2 8 (8.60%) Firewall
3 7 (7.53%) Internet
4 6 (6.45%) DNS
4 6 (6.45%) VoIP
5 5 (5.38%) Wireless
6 4 (4.30%) Cisco IPT
6 4 (4.30%) IP Telephony
6 4 (4.30%) SAN
6 4 (4.30%) Skype
7 3 (3.23%) CDMA
7 3 (3.23%) Diameter Protocol
7 3 (3.23%) GPRS
7 3 (3.23%) GSM
7 3 (3.23%) SS7
7 3 (3.23%) TCP/IP
7 3 (3.23%) UMTS
7 3 (3.23%) WCDMA
8 2 (2.15%) H.323
8 2 (2.15%) Wi-Fi
Database & Business Intelligence
1 16 (17.20%) Relational Database
2 11 (11.83%) SQL Server
3 3 (3.23%) Oracle Database
4 2 (2.15%) SQL Server 2008
5 1 (1.08%) MySQL
Development Applications
1 4 (4.30%) Bugzilla
1 4 (4.30%) JIRA
1 4 (4.30%) Trac
General
1 8 (8.60%) Telecoms
2 7 (7.53%) Billing
3 5 (5.38%) Law
3 5 (5.38%) Legal
4 3 (3.23%) Finance
4 3 (3.23%) Retail
5 1 (1.08%) Back Office
5 1 (1.08%) Banking
5 1 (1.08%) French Language
5 1 (1.08%) German Language
5 1 (1.08%) Marketing
5 1 (1.08%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (9.68%) HTML
2 8 (8.60%) JSON
2 8 (8.60%) Regular Expression
2 8 (8.60%) XML
3 7 (7.53%) .NET
4 1 (1.08%) CSS
4 1 (1.08%) J2EE
4 1 (1.08%) SAML
Miscellaneous
1 8 (8.60%) Blackberry
2 7 (7.53%) Enterprise Software
3 4 (4.30%) Analytical Skills
3 4 (4.30%) Data Centre
4 3 (3.23%) Computer Science
5 2 (2.15%) Driving Licence
5 2 (2.15%) EPoS
5 2 (2.15%) Video Conferencing
6 1 (1.08%) Clustering
6 1 (1.08%) Enterprise Cloud
6 1 (1.08%) Enterprise Storage
6 1 (1.08%) Fat Client
6 1 (1.08%) iPad
6 1 (1.08%) iPhone
6 1 (1.08%) NHS
6 1 (1.08%) Replication
6 1 (1.08%) Thin Client
Operating Systems
1 62 (66.67%) Windows
2 27 (29.03%) Linux
2 27 (29.03%) Windows Server
3 21 (22.58%) Unix
4 20 (21.51%) Windows 7
5 19 (20.43%) Solaris
6 15 (16.13%) AIX
6 15 (16.13%) HPUX
7 13 (13.98%) Mac OS X
8 8 (8.60%) Windows 8
9 7 (7.53%) Windows Server 2008
9 7 (7.53%) Windows Server 2012
10 5 (5.38%) Windows Server 2003
11 4 (4.30%) Android
11 4 (4.30%) Windows XP
12 1 (1.08%) CentOS
12 1 (1.08%) Red Hat Enterprise Linux
12 1 (1.08%) Ubuntu
12 1 (1.08%) Windows 10
12 1 (1.08%) Windows Vista
Processes & Methodologies
1 15 (16.13%) Time Management
2 12 (12.90%) Knowledge Management
3 11 (11.83%) Business Intelligence
4 8 (8.60%) Continuous Improvement
4 8 (8.60%) Migration
5 5 (5.38%) ITIL
6 4 (4.30%) E-Commerce
7 2 (2.15%) Application Discovery
7 2 (2.15%) High Availability
8 1 (1.08%) Business Continuity Planning
8 1 (1.08%) Coaching
8 1 (1.08%) Mentoring
8 1 (1.08%) Network Management
8 1 (1.08%) Open Source
8 1 (1.08%) Presales
8 1 (1.08%) Project Management
8 1 (1.08%) Root Cause Analysis
8 1 (1.08%) Server Building
8 1 (1.08%) Service Delivery
8 1 (1.08%) Software Deployment
Programming Languages
1 16 (17.20%) C#
2 15 (16.13%) SQL
3 11 (11.83%) PowerShell
4 10 (10.75%) Java
4 10 (10.75%) Python
5 9 (9.68%) C++
6 8 (8.60%) Perl
6 8 (8.60%) Shell Script
7 2 (2.15%) C
7 2 (2.15%) Ruby
8 1 (1.08%) JavaScript
Qualifications
1 7 (7.53%) MCSE
1 7 (7.53%) Microsoft Certification
2 6 (6.45%) MCITP
3 5 (5.38%) Degree
4 3 (3.23%) MCTS
5 2 (2.15%) ITIL Certification
5 2 (2.15%) MCDST
6 1 (1.08%) A+ Certification
6 1 (1.08%) CCNA
6 1 (1.08%) Cisco Certification
6 1 (1.08%) DBS Check
6 1 (1.08%) DV Cleared
6 1 (1.08%) MCP
6 1 (1.08%) MCSA
6 1 (1.08%) Security Cleared
Quality Assurance & Compliance
1 7 (7.53%) QA
2 5 (5.38%) SLA
3 1 (1.08%) PCI DSS
System Software
1 24 (25.81%) Active Directory
2 5 (5.38%) VMware Infrastructure
3 4 (4.30%) Hyper-V
4 2 (2.15%) vSphere
5 1 (1.08%) Firmware
5 1 (1.08%) XenDesktop
Systems Management
1 5 (5.38%) SCCM
2 2 (2.15%) Backup Exec
2 2 (2.15%) WSUS
3 1 (1.08%) HP SIM
3 1 (1.08%) SCOM
Vendors
1 21 (22.58%) Microsoft
2 15 (16.13%) Splunk
3 11 (11.83%) Cisco
3 11 (11.83%) Oracle
4 10 (10.75%) VMware
5 7 (7.53%) Apple
6 6 (6.45%) Citrix
7 5 (5.38%) HP
8 4 (4.30%) iManage
8 4 (4.30%) Sybase
9 3 (3.23%) NetApp
9 3 (3.23%) Symantec
10 2 (2.15%) CheckPoint
10 2 (2.15%) F5
10 2 (2.15%) Juniper
10 2 (2.15%) Red Hat
10 2 (2.15%) Veeam
11 1 (1.08%) 3PAR
11 1 (1.08%) SolarWinds
11 1 (1.08%) Twitter
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