The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 362 352 350
Rank change year-on-year
-10 -2
Contract jobs requiring a 2nd Line Support Analyst 32 45 23
As % of all contract IT jobs located in London 0.15% 0.21% 0.12%
As % of the Job Titles category 0.16% 0.22% 0.13%
Number of daily rates quoted 15 23 12
Average daily rate
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£160 £170 £163
Average daily rate % change year-on-year
-5.88% +4.61%
90% offered a daily rate of more than £141 £141 £98
10% offered a daily rate of more than £196 £241 £219
UK excluding London average daily rate £190 £140 £170
% change year-on-year
+35.71% -17.64%
Number of hourly rates quoted 11 12 9
Average hourly rate £18.00 £19.75 £20.00
Average hourly rate % change year-on-year
-8.86% -1.25%
90% offered a hourly rate of more than £15.00 £10.80 £15.20
10% offered a hourly rate of more than £22.00 £20.00 £20.10
UK excluding London average hourly rate £16.30 £16.00 £12.75
% change year-on-year
+1.87% +25.49%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19406 20362 18296
As % of all contract IT jobs located in London 92.44% 93.12% 93.33%
Number of daily rates quoted 13742 13958 12341
Average daily rate £438 £436 £425
Average daily rate % change year-on-year
+0.45% +2.47%
90% offered a daily rate of more than £275 £275 £271
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 329 382 512
Average hourly rate £17.50 £19.39 £20.00
Average hourly rate % change year-on-year
-9.74% -3.05%
90% offered a hourly rate of more than £12.50 £12.75 £12.50
10% offered a hourly rate of more than £40.00 £40.00 £42.50
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

2nd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 26 January 2015.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +5 6 £143 -16.17% 1
Canary Wharf - - - -
Croydon - - - - 1
Sidcup - - - -
Uxbridge - - - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 26 January 2015, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 48 (67.61%) Windows
2 37 (52.11%) Active Directory
3 25 (35.21%) Windows 7
4 23 (32.39%) Microsoft
5 20 (28.17%) Citrix
6 16 (22.54%) MS Office
7 14 (19.72%) Windows Server 2008
8 13 (18.31%) VMware
8 13 (18.31%) ITIL
8 13 (18.31%) Blackberry
9 12 (16.90%) Windows Server 2003
9 12 (16.90%) XenApp
10 11 (15.49%) Finance
10 11 (15.49%) Cisco
11 10 (14.08%) MS Exchange
12 9 (12.68%) Windows XP
13 8 (11.27%) SQL Server
13 8 (11.27%) Android
14 7 (9.86%) LAN
14 7 (9.86%) NHS
15 6 (8.45%) WAN
15 6 (8.45%) MS Excel
15 6 (8.45%) VMware Infrastructure
16 5 (7.04%) Retail
16 5 (7.04%) Adobe
16 5 (7.04%) TCP/IP
16 5 (7.04%) Apple
16 5 (7.04%) Analytical Skills
17 4 (5.63%) HP
17 4 (5.63%) Mac OS X

2nd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 26 January 2015, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.08%) MS Exchange
2 4 (5.63%) Blackberry Enterprise Server
2 4 (5.63%) Exchange Server 2007
3 3 (4.23%) Lync
3 3 (4.23%) Exchange Server 2003
4 2 (2.82%) Exchange Server 2010
5 1 (1.41%) SharePoint
5 1 (1.41%) WorkSite
Applications
1 16 (22.54%) MS Office
2 6 (8.45%) MS Excel
3 2 (2.82%) Final Cut Pro
3 2 (2.82%) Adobe Creative Suite
Business Applications
1 1 (1.41%) Dynamics CRM
1 1 (1.41%) Cerner Millennium
Communications & Networking
1 7 (9.86%) LAN
2 6 (8.45%) WAN
3 5 (7.04%) TCP/IP
4 4 (5.63%) VPN
4 4 (5.63%) DNS
4 4 (5.63%) DHCP
5 3 (4.23%) Firewall
6 2 (2.82%) Wi-Fi
6 2 (2.82%) VoIP
7 1 (1.41%) ADSL
7 1 (1.41%) Broadband
7 1 (1.41%) SAN
7 1 (1.41%) Internet
7 1 (1.41%) 3G
7 1 (1.41%) Wireless
Database & Business Intelligence
1 8 (11.27%) SQL Server
Development Applications
1 1 (1.41%) Team Foundation Server
General
1 11 (15.49%) Finance
2 5 (7.04%) Retail
3 4 (5.63%) Legal
4 3 (4.23%) Law
5 2 (2.82%) Banking
6 1 (1.41%) French Language
Libraries, Frameworks & Software Standards
1 1 (1.41%) HTML
1 1 (1.41%) XML
1 1 (1.41%) ActiveX
1 1 (1.41%) X-Windows
1 1 (1.41%) Application Packaging
1 1 (1.41%) Corona SDK
Miscellaneous
1 13 (18.31%) Blackberry
2 7 (9.86%) NHS
3 5 (7.04%) Analytical Skills
4 3 (4.23%) iPad
5 2 (2.82%) Statistics
6 1 (1.41%) iPhone
6 1 (1.41%) Smartphone
6 1 (1.41%) Derivative
6 1 (1.41%) Foreign Exchange (FX)
6 1 (1.41%) EPoS
Operating Systems
1 48 (67.61%) Windows
2 25 (35.21%) Windows 7
3 14 (19.72%) Windows Server 2008
4 12 (16.90%) Windows Server 2003
5 9 (12.68%) Windows XP
6 8 (11.27%) Android
7 4 (5.63%) Mac OS X
7 4 (5.63%) Windows 8
8 2 (2.82%) Linux
9 1 (1.41%) Windows 2000
9 1 (1.41%) Windows Vista
9 1 (1.41%) Windows Server 2012
9 1 (1.41%) Apple iOS
Processes & Methodologies
1 13 (18.31%) ITIL
2 3 (4.23%) Business Intelligence
3 2 (2.82%) Incident Management
3 2 (2.82%) ERP
4 1 (1.41%) Time Management
4 1 (1.41%) Cyber Security
4 1 (1.41%) CRM
4 1 (1.41%) B2B
4 1 (1.41%) Project Management
4 1 (1.41%) Change Management
4 1 (1.41%) Migration
4 1 (1.41%) Asset Management
4 1 (1.41%) Knowledge Management
Programming Languages
1 4 (5.63%) SQL
2 3 (4.23%) C
3 2 (2.82%) C++
3 2 (2.82%) Java
Qualifications
1 3 (4.23%) Microsoft Certification
2 1 (1.41%) ITIL Certification
2 1 (1.41%) Degree
2 1 (1.41%) Security Cleared
2 1 (1.41%) Cisco Certification
Quality Assurance & Compliance
1 2 (2.82%) SLA
System Software
1 37 (52.11%) Active Directory
2 12 (16.90%) XenApp
3 6 (8.45%) VMware Infrastructure
4 2 (2.82%) Hyper-V
4 2 (2.82%) XenServer
5 1 (1.41%) XenDesktop
5 1 (1.41%) Citrix Presentation Server
Systems Management
1 2 (2.82%) SCCM
Vendors
1 23 (32.39%) Microsoft
2 20 (28.17%) Citrix
3 13 (18.31%) VMware
4 11 (15.49%) Cisco
5 5 (7.04%) Adobe
5 5 (7.04%) Apple
6 4 (5.63%) HP
7 3 (4.23%) AppSense
7 3 (4.23%) ServiceNow
8 2 (2.82%) Altiris
8 2 (2.82%) Google
8 2 (2.82%) Bloomberg
9 1 (1.41%) Remedy
9 1 (1.41%) Sophos
9 1 (1.41%) Wyse
9 1 (1.41%) Mitel
9 1 (1.41%) ION Trading
9 1 (1.41%) Interwoven
9 1 (1.41%) Cerner
9 1 (1.41%) Murex
City, London
Eames Consulting
Rate: Up to £400 per day £400 per day
Posted: 5 days ago
London
Venturi
Rate: £20 - £24 per hour
Posted: 18 days ago