The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 379 352 369
Rank change year-on-year
-27 +17
Contract jobs requiring a 2nd Line Support Analyst 27 51 16
As % of all contract IT jobs located in London 0.12% 0.22% 0.074%
As % of the Job Titles category 0.13% 0.24% 0.079%
Number of daily rates quoted 16 21 9
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£178 £143 £190
Average daily rate % change year-on-year
+24.56% -25.00%
90% offered a daily rate of more than £145 £110 £125
10% offered a daily rate of more than £220 £200 £285
UK excluding London average daily rate £150 £123 £175
% change year-on-year
+22.44% -30.00%
Number of hourly rates quoted 8 18 6
Average hourly rate £19.94 £19.50 £19.00
Average hourly rate % change year-on-year
+2.24% +2.63%
90% offered a hourly rate of more than £15.00 £15.70 £15.75
10% offered a hourly rate of more than £23.80 £21.30 £20.00
UK excluding London average hourly rate £14.25 £16.00 £14.50
% change year-on-year
-10.93% +10.34%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20694 21628 20137
As % of all contract IT jobs located in London 92.41% 92.64% 92.82%
Number of daily rates quoted 14214 15047 13619
Average daily rate £450 £425 £445
Average daily rate % change year-on-year
+5.88% -4.49%
90% offered a daily rate of more than £275 £266 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 369 381 407
Average hourly rate £18.50 £17.50 £19.00
Average hourly rate % change year-on-year
+5.71% -7.89%
90% offered a hourly rate of more than £12.50 £12.00 £12.00
10% offered a hourly rate of more than £52.80 £38.86 £47.00
UK excluding London average hourly rate £16.70 £17.50 £17.50
% change year-on-year
-4.57% -

2nd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 28 April 2015.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 5 £198 +38.59% 2
Canary Wharf - 1 £450 -
Hillingdon - 1 £135 -
Lewisham - 1 - - 1
Southwark - 1 - - 1
Uxbridge - 1 £195 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 April 2015, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 46 (77.97%) Windows
2 37 (62.71%) Active Directory
3 22 (37.29%) Microsoft
4 18 (30.51%) MS Exchange
5 17 (28.81%) MS Office
6 16 (27.12%) Citrix
6 16 (27.12%) Windows 7
7 13 (22.03%) ITIL
8 12 (20.34%) Windows Server 2003
8 12 (20.34%) Cisco
8 12 (20.34%) VMware
9 11 (18.64%) Android
10 10 (16.95%) MS Excel
10 10 (16.95%) SQL Server
11 9 (15.25%) XenApp
12 8 (13.56%) LAN
12 8 (13.56%) Blackberry
13 7 (11.86%) WAN
13 7 (11.86%) Windows Server 2008
13 7 (11.86%) Legal
13 7 (11.86%) Firewall
13 7 (11.86%) Finance
14 6 (10.17%) TCP/IP
14 6 (10.17%) Business Intelligence
14 6 (10.17%) Windows XP
14 6 (10.17%) Adobe
14 6 (10.17%) HP
15 5 (8.47%) Apple
15 5 (8.47%) DNS
15 5 (8.47%) VMware Infrastructure

2nd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 April 2015, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (30.51%) MS Exchange
2 4 (6.78%) Lync
3 2 (3.39%) Exchange Server 2010
3 2 (3.39%) IBM Notes
3 2 (3.39%) Exchange Server 2007
3 2 (3.39%) Blackberry Enterprise Server
3 2 (3.39%) Exchange Server 2003
4 1 (1.69%) WorkSite
Applications
1 17 (28.81%) MS Office
2 10 (16.95%) MS Excel
3 3 (5.08%) Adobe Creative Suite
4 2 (3.39%) Final Cut Pro
Business Applications
1 1 (1.69%) Dynamics CRM
Cloud Services
1 5 (8.47%) Office 365
Communications & Networking
1 8 (13.56%) LAN
2 7 (11.86%) WAN
2 7 (11.86%) Firewall
3 6 (10.17%) TCP/IP
4 5 (8.47%) DNS
5 4 (6.78%) SAN
5 4 (6.78%) VPN
5 4 (6.78%) DHCP
6 2 (3.39%) VoIP
6 2 (3.39%) Wi-Fi
7 1 (1.69%) Wireless
7 1 (1.69%) 3G
7 1 (1.69%) ADSL
7 1 (1.69%) Broadband
Database & Business Intelligence
1 10 (16.95%) SQL Server
General
1 7 (11.86%) Finance
1 7 (11.86%) Legal
2 5 (8.47%) Retail
3 2 (3.39%) Law
4 1 (1.69%) Banking
4 1 (1.69%) Retail Banking
4 1 (1.69%) Corporate Banking
4 1 (1.69%) Front Office
Libraries, Frameworks & Software Standards
1 3 (5.08%) HTML
2 1 (1.69%) XML
2 1 (1.69%) Software Packaging
2 1 (1.69%) Corona SDK
Miscellaneous
1 8 (13.56%) Blackberry
2 4 (6.78%) NHS
3 3 (5.08%) Analytical Skills
4 2 (3.39%) iPad
4 2 (3.39%) Statistics
4 2 (3.39%) Computer Science
5 1 (1.69%) iPhone
5 1 (1.69%) EPoS
5 1 (1.69%) Handset
5 1 (1.69%) Equities
5 1 (1.69%) Derivative
5 1 (1.69%) Equity Derivative
Operating Systems
1 46 (77.97%) Windows
2 16 (27.12%) Windows 7
3 12 (20.34%) Windows Server 2003
4 11 (18.64%) Android
5 7 (11.86%) Windows Server 2008
6 6 (10.17%) Windows XP
7 4 (6.78%) Mac OS X
8 3 (5.08%) Linux
8 3 (5.08%) Windows 8
8 3 (5.08%) UNIX
9 2 (3.39%) Windows Server 2012
9 2 (3.39%) Apple iOS
9 2 (3.39%) Windows Vista
10 1 (1.69%) Windows 2000
Processes & Methodologies
1 13 (22.03%) ITIL
2 6 (10.17%) Business Intelligence
3 4 (6.78%) Migration
4 3 (5.08%) Incident Management
5 2 (3.39%) Service Delivery
6 1 (1.69%) Change Management
6 1 (1.69%) Risk Management
6 1 (1.69%) B2B
6 1 (1.69%) Configuration Management
6 1 (1.69%) CRM
6 1 (1.69%) Problem Management
6 1 (1.69%) Algorithmic Trading
6 1 (1.69%) Release Management
6 1 (1.69%) Electronic Trading
6 1 (1.69%) Investment Management
6 1 (1.69%) Performance Management
6 1 (1.69%) Business Process Improvement
6 1 (1.69%) Root Cause Analysis
6 1 (1.69%) Cyber Security
6 1 (1.69%) Low Latency
Programming Languages
1 3 (5.08%) SQL
2 2 (3.39%) C
2 2 (3.39%) C++
3 1 (1.69%) Java
3 1 (1.69%) JavaScript
3 1 (1.69%) Perl
3 1 (1.69%) VBScript
Qualifications
1 4 (6.78%) Microsoft Certification
2 3 (5.08%) Degree
3 2 (3.39%) Cisco Certification
4 1 (1.69%) Security Cleared
4 1 (1.69%) ITIL Certification
4 1 (1.69%) MCITP
4 1 (1.69%) MCSE
4 1 (1.69%) MCSA
4 1 (1.69%) CCNA
Quality Assurance & Compliance
1 3 (5.08%) SLA
System Software
1 37 (62.71%) Active Directory
2 9 (15.25%) XenApp
3 5 (8.47%) VMware Infrastructure
4 2 (3.39%) Hyper-V
4 2 (3.39%) XenServer
4 2 (3.39%) Citrix Presentation Server
5 1 (1.69%) Terminal Services
Systems Management
1 1 (1.69%) Backup Exec
Vendors
1 22 (37.29%) Microsoft
2 16 (27.12%) Citrix
3 12 (20.34%) Cisco
3 12 (20.34%) VMware
4 6 (10.17%) Adobe
4 6 (10.17%) HP
5 5 (8.47%) Apple
6 4 (6.78%) Mitel
7 2 (3.39%) LANDesk
7 2 (3.39%) AppSense
7 2 (3.39%) Wyse
7 2 (3.39%) Lotus
8 1 (1.69%) Symantec
8 1 (1.69%) Remedy
8 1 (1.69%) Interwoven
London
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: 2 hours ago
West London
Eaglecliff
Rate: c.£35,000 - £38,000 + Benefits
Posted: Yesterday
City of London
Real Staffing
Rate: £180 - £200 per day + competitive
Posted: 7 days ago
London
Pertemps ERP
Rate: £130 - 150 per day all inclusive
Posted: 12 days ago
Lewisham
Venturi
Rate: £24 - £25 per hour
Posted: 15 days ago
Southwark
Venturi
Rate: £21 - £24 per hour
Posted: 15 days ago