The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 374 392 403
Rank change year-on-year
+18 +11
Contract jobs requiring a 2nd Line Support Analyst 39 28 25
As % of all contract IT jobs located in London 0.16% 0.12% 0.10%
As % of the Job Titles category 0.18% 0.13% 0.11%
Number of daily rates quoted 21 17 7
Average daily rate
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of your Daily Rate
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£205 £160 £145
Average daily rate % change year-on-year
+28.12% +10.34%
90% offered a daily rate of more than £142 £140 £131
10% offered a daily rate of more than £250 £231 £208
UK excluding London average daily rate £120 £150 £140
% change year-on-year
-20.00% +7.14%
Number of hourly rates quoted 9 8 13
Average hourly rate £16.00 £17.50 £20.00
Average hourly rate % change year-on-year
-8.57% -12.50%
90% offered a hourly rate of more than £10.80 £12.90 £16.00
10% offered a hourly rate of more than £52.20 £24.66 £22.00
UK excluding London average hourly rate £14.92 £16.25 £15.50
% change year-on-year
-8.18% +4.83%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21959 22149 22981
As % of all contract IT jobs located in London 92.67% 92.50% 92.97%
Number of daily rates quoted 15479 15131 15772
Average daily rate £450 £425 £438
Average daily rate % change year-on-year
+5.88% -2.85%
90% offered a daily rate of more than £275 £273 £275
10% offered a daily rate of more than £605 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 310 407 447
Average hourly rate £18.00 £17.50 £19.50
Average hourly rate % change year-on-year
+2.85% -10.25%
90% offered a hourly rate of more than £12.50 £11.50 £13.00
10% offered a hourly rate of more than £43.00 £45.00 £47.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

2nd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 4 September 2015.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 4 September 2015.

2nd Line Support Analyst Hourly Rate Histogram in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +7 7 £200 +31.14% 2
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 4 September 2015, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 54 (81.82%) Windows
2 47 (71.21%) Active Directory
3 30 (45.45%) MS Office
4 23 (34.85%) Microsoft
5 21 (31.82%) Windows 7
6 20 (30.30%) MS Excel
7 19 (28.79%) ITIL
8 18 (27.27%) MS Exchange
9 15 (22.73%) Blackberry
10 14 (21.21%) Windows Server 2008
11 11 (16.67%) Android
11 11 (16.67%) Blackberry Enterprise Server
11 11 (16.67%) Cisco
11 11 (16.67%) Windows XP
11 11 (16.67%) VMware
12 10 (15.15%) Finance
12 10 (15.15%) Citrix
12 10 (15.15%) Apple
12 10 (15.15%) Windows Server 2003
13 9 (13.64%) TCP/IP
14 8 (12.12%) Legal
15 7 (10.61%) Retail
15 7 (10.61%) Microsoft Certification
15 7 (10.61%) Mac OS X
15 7 (10.61%) UNIX
16 6 (9.09%) VoIP
16 6 (9.09%) CRM
16 6 (9.09%) PDA
16 6 (9.09%) Law
16 6 (9.09%) Service Management

2nd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 4 September 2015, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (27.27%) MS Exchange
2 11 (16.67%) Blackberry Enterprise Server
3 5 (7.58%) Lync
4 4 (6.06%) Exchange Server 2010
4 4 (6.06%) SharePoint 2013
4 4 (6.06%) Exchange Server 2007
4 4 (6.06%) Exchange Server 2003
4 4 (6.06%) SharePoint
5 2 (3.03%) IBM Notes
6 1 (1.52%) Apache
6 1 (1.52%) Tomcat
6 1 (1.52%) JBoss
6 1 (1.52%) WorkSite
6 1 (1.52%) CMS
6 1 (1.52%) Drupal
6 1 (1.52%) nginx
6 1 (1.52%) Apache Solr
6 1 (1.52%) Exchange Server 2013
Applications
1 30 (45.45%) MS Office
2 20 (30.30%) MS Excel
3 5 (7.58%) MS PowerPoint
4 2 (3.03%) Adobe Creative Suite
5 1 (1.52%) Photoshop
5 1 (1.52%) Acrobat
5 1 (1.52%) Adobe Premiere
5 1 (1.52%) Adobe After Effects
Business Applications
1 4 (6.06%) Dynamics CRM
2 1 (1.52%) SAP Business One
2 1 (1.52%) Dynamics NAV
Cloud Services
1 6 (9.09%) Office 365
2 1 (1.52%) Cloud Computing
2 1 (1.52%) Amazon AWS
2 1 (1.52%) Google Apps
Communications & Networking
1 9 (13.64%) TCP/IP
2 6 (9.09%) VoIP
3 5 (7.58%) VPN
3 5 (7.58%) DNS
3 5 (7.58%) WAN
4 4 (6.06%) SAN
4 4 (6.06%) LAN
5 3 (4.55%) DHCP
6 2 (3.03%) IP Telephony
6 2 (3.03%) Cisco IOS
6 2 (3.03%) Firewall
7 1 (1.52%) Wi-Fi
7 1 (1.52%) ADSL
7 1 (1.52%) WLAN
7 1 (1.52%) Network Security
7 1 (1.52%) NAS
Database & Business Intelligence
1 4 (6.06%) SQL Server
2 3 (4.55%) Oracle Database
3 1 (1.52%) Relational Database
3 1 (1.52%) RDBMS
3 1 (1.52%) Redis
3 1 (1.52%) MySQL
Development Applications
1 1 (1.52%) Jenkins
General
1 10 (15.15%) Finance
2 8 (12.12%) Legal
3 7 (10.61%) Retail
4 6 (9.09%) Law
5 2 (3.03%) Telecoms
5 2 (3.03%) Banking
6 1 (1.52%) Publishing
6 1 (1.52%) Front Office
6 1 (1.52%) Back Office
6 1 (1.52%) Retail Banking
6 1 (1.52%) Corporate Banking
Libraries, Frameworks & Software Standards
1 1 (1.52%) COM
1 1 (1.52%) Web Services
1 1 (1.52%) ActiveMQ
1 1 (1.52%) Ruby on Rails
Miscellaneous
1 15 (22.73%) Blackberry
2 6 (9.09%) PDA
3 5 (7.58%) Video Conferencing
4 4 (6.06%) NHS
5 2 (3.03%) iPhone
5 2 (3.03%) iPad
6 1 (1.52%) Enterprise Storage
6 1 (1.52%) Digital Media
6 1 (1.52%) Mobile App
6 1 (1.52%) Analytical Skills
6 1 (1.52%) BYOD
6 1 (1.52%) Video on Demand
6 1 (1.52%) Client/Server
6 1 (1.52%) Derivative
6 1 (1.52%) Equity Derivative
6 1 (1.52%) Management Information System
6 1 (1.52%) Streaming Video
6 1 (1.52%) Equities
6 1 (1.52%) Smartphone
Operating Systems
1 54 (81.82%) Windows
2 21 (31.82%) Windows 7
3 14 (21.21%) Windows Server 2008
4 11 (16.67%) Windows XP
4 11 (16.67%) Android
5 10 (15.15%) Windows Server 2003
6 7 (10.61%) UNIX
6 7 (10.61%) Mac OS X
7 6 (9.09%) Apple iOS
8 4 (6.06%) Windows 8
8 4 (6.06%) Linux
9 3 (4.55%) Windows Server 2012
10 1 (1.52%) Windows Phone
10 1 (1.52%) CentOS
10 1 (1.52%) Windows Vista
Processes & Methodologies
1 19 (28.79%) ITIL
2 6 (9.09%) CRM
2 6 (9.09%) Service Management
3 5 (7.58%) ITSM
4 4 (6.06%) Asset Management
4 4 (6.06%) Software Deployment
5 3 (4.55%) ITIL V3
5 3 (4.55%) Incident Management
6 2 (3.03%) Problem Management
6 2 (3.03%) Root Cause Analysis
6 2 (3.03%) Document Management
6 2 (3.03%) Migration
6 2 (3.03%) Change Management
6 2 (3.03%) Business Intelligence
7 1 (1.52%) Configuration Management
7 1 (1.52%) Service Delivery
7 1 (1.52%) E-Commerce
7 1 (1.52%) PRINCE2
7 1 (1.52%) Disaster Recovery
7 1 (1.52%) Identity Management
Programming Languages
1 5 (7.58%) SQL
2 1 (1.52%) VBScript
2 1 (1.52%) Ruby
2 1 (1.52%) JavaScript
2 1 (1.52%) Perl
Qualifications
1 7 (10.61%) Microsoft Certification
2 4 (6.06%) Degree
3 3 (4.55%) MCP
3 3 (4.55%) CCNA
3 3 (4.55%) Cisco Certification
4 2 (3.03%) MCSA
5 1 (1.52%) A+ Certification
5 1 (1.52%) Network+ Certification
5 1 (1.52%) MCDST
5 1 (1.52%) SC Cleared
5 1 (1.52%) Security Cleared
Quality Assurance & Compliance
1 4 (6.06%) SLA
System Software
1 47 (71.21%) Active Directory
2 6 (9.09%) VMware Infrastructure
3 2 (3.03%) XenApp
4 1 (1.52%) Varnish
4 1 (1.52%) VMware ESX
4 1 (1.52%) Citrix Presentation Server
4 1 (1.52%) VMware Server
Systems Management
1 3 (4.55%) SCCM
2 1 (1.52%) ZABBIX
2 1 (1.52%) McAfee ePO
2 1 (1.52%) Puppet
2 1 (1.52%) Vagrant
2 1 (1.52%) AirWatch
2 1 (1.52%) Backup Exec
Vendors
1 23 (34.85%) Microsoft
2 11 (16.67%) Cisco
2 11 (16.67%) VMware
3 10 (15.15%) Apple
3 10 (15.15%) Citrix
4 3 (4.55%) Dell
4 3 (4.55%) Adobe
4 3 (4.55%) Oracle
5 2 (3.03%) HP
5 2 (3.03%) Lotus
5 2 (3.03%) Remedy
5 2 (3.03%) McAfee
5 2 (3.03%) Wyse
5 2 (3.03%) LANDesk
5 2 (3.03%) Polycom
6 1 (1.52%) Akamai
6 1 (1.52%) Altiris
6 1 (1.52%) Google
6 1 (1.52%) Red Hat
6 1 (1.52%) Salesforce.com
City of London
Hays IT - Uk Posting account
Posted: 8 days ago