The statistics below represent IT contracts advertised across the London region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 390 375 355
Rank change year-on-year
-15 -20
Contract jobs requiring a 2nd Line Support Analyst 41 46 64
As % of all contract IT jobs located in London 0.19% 0.21% 0.28%
As % of the Job Titles category 0.20% 0.22% 0.29%
Number of daily rates quoted 28 26 30
Median daily rate £145 £165 £150
Median daily rate % change year-on-year
-12.12% +10.00%
90% offered a daily rate of more than £132 £143 £109
10% offered a daily rate of more than £198 £223 £206
UK excluding London median daily rate £150 £145 £129
% change year-on-year
+3.44% +12.62%
Number of hourly rates quoted 6 14 20
Median hourly rate £20.00 £18.00 £19.00
Median hourly rate % change year-on-year
+11.11% -5.26%
90% offered a hourly rate of more than £14.75 £15.00 £15.90
10% offered a hourly rate of more than £27.50 £23.20 £21.00
UK excluding London median hourly rate £14.00 £15.00 £15.50
% change year-on-year
-6.66% -3.22%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20552 20961 21857
As % of all contract IT jobs located in London 94.85% 94.65% 94.97%
Number of daily rates quoted 14945 14461 15395
Median daily rate £460 £450 £425
Median daily rate % change year-on-year
+2.22% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 222 381 390
Median hourly rate £18.00 £19.72 £17.50
Median hourly rate % change year-on-year
-8.69% +12.65%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £43.00 £55.00 £35.00
UK excluding London median hourly rate £18.00 £16.00 £16.50
% change year-on-year
+12.50% -3.03%

2nd Line Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 24 May 2016.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 24 May 2016.

2nd Line Support Analyst Hourly Rate Histogram in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 3 £138 -37.50% 1
Croydon - 2 £100 -
Canary Wharf +7 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 May 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support Analyst in the job title.

1 62 (74.70%) Windows
2 54 (65.06%) Active Directory
3 40 (48.19%) MS Office
3 40 (48.19%) Windows 7
4 37 (44.58%) Microsoft
5 25 (30.12%) MS Excel
6 24 (28.92%) ITIL
7 23 (27.71%) Citrix
8 21 (25.30%) Windows 8
9 19 (22.89%) Blackberry
10 17 (20.48%) Legal
11 16 (19.28%) VMware
11 16 (19.28%) Windows Server
12 15 (18.07%) Cisco
13 12 (14.46%) Law
13 12 (14.46%) TCP/IP
13 12 (14.46%) VMware Infrastructure
14 11 (13.25%) Office 365
15 10 (12.05%) Finance
15 10 (12.05%) Mac OS X
16 9 (10.84%) Blackberry Enterprise Server
16 9 (10.84%) SLA
16 9 (10.84%) Windows 10
17 8 (9.64%) Root Cause Analysis
17 8 (9.64%) SCCM
17 8 (9.64%) Smartphone
17 8 (9.64%) MS Exchange
18 7 (8.43%) ITIL Certification
18 7 (8.43%) Service Management
18 7 (8.43%) Wireless

2nd Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.84%) Blackberry Enterprise Server
2 8 (9.64%) MS Exchange
3 5 (6.02%) IBM Notes
3 5 (6.02%) Skype for Business
4 3 (3.61%) Exchange Server 2007
5 2 (2.41%) Exchange Server 2013
5 2 (2.41%) SharePoint
6 1 (1.20%) CMS
6 1 (1.20%) Exchange Server 2003
6 1 (1.20%) Exchange Server 2010
6 1 (1.20%) Joomla!
6 1 (1.20%) WordPress
Applications
1 40 (48.19%) MS Office
2 25 (30.12%) MS Excel
3 2 (2.41%) MS PowerPoint
4 1 (1.20%) Adobe Creative Suite
Business Applications
1 1 (1.20%) Dynamics GP
Cloud Services
1 11 (13.25%) Office 365
2 1 (1.20%) Azure Active Directory
2 1 (1.20%) Microsoft Azure
Communications & Networking
1 12 (14.46%) TCP/IP
2 7 (8.43%) Wireless
3 6 (7.23%) WAN
4 5 (6.02%) LAN
5 4 (4.82%) DHCP
5 4 (4.82%) DNS
5 4 (4.82%) Firewall
6 3 (3.61%) Internet
6 3 (3.61%) VPN
7 2 (2.41%) Cisco IPT
7 2 (2.41%) IP Telephony
7 2 (2.41%) VoIP
8 1 (1.20%) ADSL
8 1 (1.20%) Cisco IOS
8 1 (1.20%) Extranet
8 1 (1.20%) SAN
8 1 (1.20%) Skype
8 1 (1.20%) WebEx
Database & Business Intelligence
1 1 (1.20%) Data Warehouse
1 1 (1.20%) SQL Server
Development Applications
1 1 (1.20%) JIRA
1 1 (1.20%) Subversion
General
1 17 (20.48%) Legal
2 12 (14.46%) Law
3 10 (12.05%) Finance
4 7 (8.43%) Banking
5 4 (4.82%) Investment Banking
5 4 (4.82%) Retail
6 3 (3.61%) Front Office
7 1 (1.20%) Back Office
7 1 (1.20%) Billing
7 1 (1.20%) Financial Institution
7 1 (1.20%) Manufacturing
7 1 (1.20%) Private Banking
7 1 (1.20%) Retail Banking
7 1 (1.20%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.20%) CSS
1 1 (1.20%) HTML
1 1 (1.20%) SailPoint
1 1 (1.20%) Web Services
Miscellaneous
1 19 (22.89%) Blackberry
2 8 (9.64%) Smartphone
3 7 (8.43%) Video Conferencing
4 5 (6.02%) iPhone
5 1 (1.20%) BYOD
5 1 (1.20%) Computer Science
5 1 (1.20%) Derivative
5 1 (1.20%) Equities
5 1 (1.20%) Fat Client
5 1 (1.20%) Fixed Income
5 1 (1.20%) FMCG
5 1 (1.20%) Foreign Exchange (FX)
5 1 (1.20%) Handset
5 1 (1.20%) iPad
5 1 (1.20%) Management Information System
5 1 (1.20%) Mobile App
5 1 (1.20%) NHS
5 1 (1.20%) Thin Client
Operating Systems
1 62 (74.70%) Windows
2 40 (48.19%) Windows 7
3 21 (25.30%) Windows 8
4 16 (19.28%) Windows Server
5 10 (12.05%) Mac OS X
6 9 (10.84%) Windows 10
7 5 (6.02%) Windows Server 2008
8 4 (4.82%) Windows Server 2012
9 3 (3.61%) Android
9 3 (3.61%) Linux
9 3 (3.61%) Windows XP
10 2 (2.41%) Apple iOS
10 2 (2.41%) Windows Server 2003
11 1 (1.20%) Red Hat Enterprise Linux
11 1 (1.20%) SUSE
11 1 (1.20%) Unix
Processes & Methodologies
1 24 (28.92%) ITIL
2 8 (9.64%) Root Cause Analysis
3 7 (8.43%) Service Management
4 6 (7.23%) Information Security
4 6 (7.23%) Problem Management
5 3 (3.61%) Asset Management
6 2 (2.41%) Application Virtualisation
6 2 (2.41%) Service Delivery
6 2 (2.41%) Time Management
7 1 (1.20%) E-Commerce
7 1 (1.20%) ERP
7 1 (1.20%) Error Analysis
7 1 (1.20%) Identity Access Management
7 1 (1.20%) Identity Management
7 1 (1.20%) ITIL V3
7 1 (1.20%) Low Latency
7 1 (1.20%) Mobile Device Management
7 1 (1.20%) Project Management
7 1 (1.20%) Ticket Management
7 1 (1.20%) Workflow
Programming Languages
1 4 (4.82%) SQL
2 2 (2.41%) PowerShell
3 1 (1.20%) Bash Shell
3 1 (1.20%) JavaScript
3 1 (1.20%) Perl
3 1 (1.20%) PHP
3 1 (1.20%) T-SQL
Qualifications
1 7 (8.43%) ITIL Certification
2 5 (6.02%) Microsoft Certification
3 2 (2.41%) Degree
4 1 (1.20%) A+ Certification
4 1 (1.20%) GISP
4 1 (1.20%) MCP
4 1 (1.20%) MCSA
4 1 (1.20%) MCSE
4 1 (1.20%) MCTS
4 1 (1.20%) MOS
Quality Assurance & Compliance
1 9 (10.84%) SLA
System Software
1 54 (65.06%) Active Directory
2 12 (14.46%) VMware Infrastructure
3 7 (8.43%) vSphere
4 3 (3.61%) XenApp
5 2 (2.41%) Microsoft App-V
5 2 (2.41%) VMware ESX
5 2 (2.41%) XenDesktop
6 1 (1.20%) VMware Workstation
6 1 (1.20%) Xen
Systems Management
1 8 (9.64%) SCCM
2 2 (2.41%) Backup Exec
2 2 (2.41%) WSUS
3 1 (1.20%) Casper Suite
3 1 (1.20%) Cisco CUCM
3 1 (1.20%) Control-M
3 1 (1.20%) Malwarebytes
3 1 (1.20%) McAfee ePO
3 1 (1.20%) OpenView
Vendors
1 37 (44.58%) Microsoft
2 23 (27.71%) Citrix
3 16 (19.28%) VMware
4 15 (18.07%) Cisco
5 6 (7.23%) LANDesk
6 5 (6.02%) Apple
6 5 (6.02%) HP
6 5 (6.02%) Lotus
7 4 (4.82%) Avaya
8 3 (3.61%) iManage
9 2 (2.41%) Bloomberg
9 2 (2.41%) CheckPoint
9 2 (2.41%) Dell
9 2 (2.41%) Intel Security
9 2 (2.41%) Oracle
9 2 (2.41%) Red Hat
9 2 (2.41%) Reuters
9 2 (2.41%) SAP
9 2 (2.41%) Symantec
10 1 (1.20%) Remedy
London
Ashdown IT
Rate: £20 - £23 per hour
Posted: 5 days ago
East London
Capita Resourcing - IT Resourcing
Rate: £24000 - £28000 per annum
Posted: 5 days ago