The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 368 369 354
Rank change year-on-year
+1 -15
Contract jobs requiring a 2nd Line Support Analyst 45 50 29
As % of all contract IT jobs located in London 0.20% 0.21% 0.14%
As % of the Job Titles category 0.22% 0.23% 0.15%
Number of daily rates quoted 24 24 11
Average daily rate
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£178 £161 £200
Average daily rate % change year-on-year
+10.07% -19.37%
90% offered a daily rate of more than £150 £114 £140
10% offered a daily rate of more than £199 £222 £220
UK excluding London average daily rate £165 £140 £170
% change year-on-year
+17.85% -17.64%
Number of hourly rates quoted 12 15 12
Average hourly rate £18.94 £19.50 £20.00
Average hourly rate % change year-on-year
-2.88% -2.50%
UK excluding London average hourly rate £16.50 £15.38 £13.25
% change year-on-year
+7.31% +16.03%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20837 22139 19495
As % of all contract IT jobs located in London 92.25% 93.04% 93.26%
Number of daily rates quoted 14957 15233 13034
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.57% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 392 386 540
Average hourly rate £17.00 £19.50 £20.00
Average hourly rate % change year-on-year
-12.82% -2.50%
90% offered a hourly rate of more than £11.59 £12.50 £12.50
10% offered a hourly rate of more than £34.70 £40.00 £43.48
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 29 December 2014.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 9 £153 -10.29% 1
Canary Wharf - - - -
Croydon - - - - 1
Kingston Upon Thames - - - -
Sidcup - - - -
Stanmore - - - -
Uxbridge - - - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 December 2014, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 49 (68.06%) Windows
2 37 (51.39%) Active Directory
3 25 (34.72%) Windows 7
4 23 (31.94%) Microsoft
5 21 (29.17%) Citrix
6 18 (25.00%) MS Office
7 15 (20.83%) Blackberry
8 14 (19.44%) Windows Server 2008
9 13 (18.06%) Finance
10 12 (16.67%) VMware
10 12 (16.67%) XenApp
10 12 (16.67%) Cisco
10 12 (16.67%) ITIL
11 11 (15.28%) Windows XP
11 11 (15.28%) Windows Server 2003
12 9 (12.50%) MS Exchange
13 7 (9.72%) MS Excel
13 7 (9.72%) NHS
13 7 (9.72%) Android
14 6 (8.33%) VMware Infrastructure
14 6 (8.33%) SQL Server
14 6 (8.33%) LAN
15 5 (6.94%) WAN
15 5 (6.94%) DHCP
15 5 (6.94%) DNS
15 5 (6.94%) Adobe
15 5 (6.94%) Blackberry Enterprise Server
15 5 (6.94%) Apple
15 5 (6.94%) Exchange Server 2007
15 5 (6.94%) Law

2nd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 December 2014, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.50%) MS Exchange
2 5 (6.94%) Blackberry Enterprise Server
2 5 (6.94%) Exchange Server 2007
3 3 (4.17%) Lync
3 3 (4.17%) Exchange Server 2003
4 2 (2.78%) Exchange Server 2010
5 1 (1.39%) SharePoint
5 1 (1.39%) WorkSite
Applications
1 18 (25.00%) MS Office
2 7 (9.72%) MS Excel
3 2 (2.78%) Final Cut Pro
3 2 (2.78%) Adobe Creative Suite
Business Applications
1 1 (1.39%) Dynamics CRM
1 1 (1.39%) Cerner Millennium
Communications & Networking
1 6 (8.33%) LAN
2 5 (6.94%) WAN
2 5 (6.94%) DHCP
2 5 (6.94%) DNS
3 4 (5.56%) TCP/IP
3 4 (5.56%) VPN
4 2 (2.78%) VoIP
4 2 (2.78%) Firewall
4 2 (2.78%) Wi-Fi
5 1 (1.39%) Wireless
5 1 (1.39%) Internet
5 1 (1.39%) 3G
5 1 (1.39%) ADSL
5 1 (1.39%) Broadband
Database & Business Intelligence
1 6 (8.33%) SQL Server
Development Applications
1 1 (1.39%) Team Foundation Server
General
1 13 (18.06%) Finance
2 5 (6.94%) Law
3 4 (5.56%) Retail
4 3 (4.17%) Legal
4 3 (4.17%) Banking
5 1 (1.39%) French Language
Libraries, Frameworks & Software Standards
1 1 (1.39%) HTML
1 1 (1.39%) XML
1 1 (1.39%) ActiveX
1 1 (1.39%) X-Windows
1 1 (1.39%) Application Packaging
1 1 (1.39%) Corona SDK
Miscellaneous
1 15 (20.83%) Blackberry
2 7 (9.72%) NHS
3 5 (6.94%) Analytical Skills
4 3 (4.17%) iPad
5 2 (2.78%) Statistics
6 1 (1.39%) Video Conferencing
6 1 (1.39%) iPhone
6 1 (1.39%) Smartphone
6 1 (1.39%) Derivative
6 1 (1.39%) Foreign Exchange (FX)
6 1 (1.39%) EPoS
Operating Systems
1 49 (68.06%) Windows
2 25 (34.72%) Windows 7
3 14 (19.44%) Windows Server 2008
4 11 (15.28%) Windows Server 2003
4 11 (15.28%) Windows XP
5 7 (9.72%) Android
6 4 (5.56%) Mac OS X
6 4 (5.56%) Windows 8
7 2 (2.78%) Linux
8 1 (1.39%) Apple iOS
8 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 12 (16.67%) ITIL
2 2 (2.78%) ERP
2 2 (2.78%) Business Intelligence
3 1 (1.39%) B2B
3 1 (1.39%) Project Management
3 1 (1.39%) Change Management
3 1 (1.39%) Migration
3 1 (1.39%) Asset Management
3 1 (1.39%) Document Management
3 1 (1.39%) Knowledge Management
3 1 (1.39%) Incident Management
3 1 (1.39%) Time Management
3 1 (1.39%) Cyber Security
3 1 (1.39%) CRM
Programming Languages
1 4 (5.56%) SQL
2 3 (4.17%) C
3 2 (2.78%) C++
3 2 (2.78%) Java
4 1 (1.39%) JavaScript
4 1 (1.39%) PowerShell
Qualifications
1 3 (4.17%) Microsoft Certification
2 2 (2.78%) Cisco Certification
3 1 (1.39%) ITIL Certification
3 1 (1.39%) Degree
Quality Assurance & Compliance
1 2 (2.78%) SLA
System Software
1 37 (51.39%) Active Directory
2 12 (16.67%) XenApp
3 6 (8.33%) VMware Infrastructure
4 3 (4.17%) Hyper-V
5 2 (2.78%) XenServer
6 1 (1.39%) XenDesktop
6 1 (1.39%) Citrix Presentation Server
Systems Management
1 2 (2.78%) SCCM
Vendors
1 23 (31.94%) Microsoft
2 21 (29.17%) Citrix
3 12 (16.67%) Cisco
3 12 (16.67%) VMware
4 5 (6.94%) Adobe
4 5 (6.94%) Apple
5 4 (5.56%) ServiceNow
6 3 (4.17%) AppSense
6 3 (4.17%) HP
7 2 (2.78%) Interwoven
7 2 (2.78%) Bloomberg
7 2 (2.78%) Remedy
7 2 (2.78%) Altiris
7 2 (2.78%) Google
7 2 (2.78%) Wyse
8 1 (1.39%) ION Trading
8 1 (1.39%) LANDesk
8 1 (1.39%) Tradeweb
8 1 (1.39%) Sophos
8 1 (1.39%) Cerner
London
Pertemps ERP
Rate: £275 - £300 per day all inclusive
Posted: 10 days ago