The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 385 391 347
Rank change year-on-year
+6 -44
Contract jobs requiring a 2nd Line Support Analyst 46 40 75
As % of all contract IT jobs located in London 0.20% 0.18% 0.32%
As % of the Job Titles category 0.21% 0.19% 0.34%
Number of daily rates quoted 27 22 34
Average daily rate £163 £168 £160
Average daily rate % change year-on-year
-2.98% +4.68%
90% offered a daily rate of more than £132 £146 £133
10% offered a daily rate of more than £250 £220 £204
UK excluding London average daily rate £150 £150 £123
% change year-on-year
- +22.44%
Number of hourly rates quoted 10 10 20
Average hourly rate £16.25 £18.44 £18.25
Average hourly rate % change year-on-year
-11.86% +1.02%
90% offered a hourly rate of more than £13.50 £15.00 £15.90
10% offered a hourly rate of more than £27.50 £23.60 £21.10
UK excluding London average hourly rate £15.50 £14.50 £15.50
% change year-on-year
+6.89% -6.45%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21772 21174 22092
As % of all contract IT jobs located in London 94.71% 94.73% 94.71%
Number of daily rates quoted 15725 14535 15344
Average daily rate £463 £448 £425
Average daily rate % change year-on-year
+3.35% +5.29%
90% offered a daily rate of more than £300 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 251 379 393
Average hourly rate £17.50 £19.00 £17.50
Average hourly rate % change year-on-year
-7.89% +8.57%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £40.00 £55.00 £40.00
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

2nd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 28 April 2016.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 28 April 2016.

2nd Line Support Analyst Hourly Rate Histogram in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 3 £223 +8.78%
Wembley - 2 £120 -
Canary Wharf +4 1 - - 1
Paddington - 1 - -
Westminster - 1 £309 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 April 2016, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 73 (78.49%) Windows
2 62 (66.67%) Active Directory
3 49 (52.69%) Windows 7
4 44 (47.31%) MS Office
5 41 (44.09%) Microsoft
6 32 (34.41%) ITIL
7 27 (29.03%) Citrix
8 25 (26.88%) MS Excel
9 23 (24.73%) Windows 8
10 18 (19.35%) Blackberry
11 17 (18.28%) Legal
12 16 (17.20%) VMware
12 16 (17.20%) Windows Server
13 15 (16.13%) Cisco
14 13 (13.98%) Finance
15 12 (12.90%) Law
15 12 (12.90%) MS Exchange
15 12 (12.90%) VMware Infrastructure
15 12 (12.90%) SCCM
16 11 (11.83%) Office 365
16 11 (11.83%) SLA
17 10 (10.75%) WAN
18 9 (9.68%) Video Conferencing
18 9 (9.68%) TCP/IP
19 8 (8.60%) Mac OS X
19 8 (8.60%) Blackberry Enterprise Server
20 7 (7.53%) Microsoft Certification
20 7 (7.53%) LAN
20 7 (7.53%) Banking
20 7 (7.53%) Skype for Business

2nd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 April 2016, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (12.90%) MS Exchange
2 8 (8.60%) Blackberry Enterprise Server
3 7 (7.53%) Skype for Business
4 5 (5.38%) SharePoint
5 4 (4.30%) Exchange Server 2007
6 3 (3.23%) Exchange Server 2010
6 3 (3.23%) IBM Notes
7 2 (2.15%) Exchange Server 2003
7 2 (2.15%) Exchange Server 2013
8 1 (1.08%) CMS
8 1 (1.08%) Joomla!
8 1 (1.08%) SharePoint 2010
8 1 (1.08%) WordPress
Applications
1 44 (47.31%) MS Office
2 25 (26.88%) MS Excel
3 2 (2.15%) MS PowerPoint
3 2 (2.15%) MS Visio
4 1 (1.08%) Adobe Creative Suite
4 1 (1.08%) PTC Creo
4 1 (1.08%) SOLIDWORKS
Business Applications
1 1 (1.08%) SAP CRM
Cloud Services
1 11 (11.83%) Office 365
2 1 (1.08%) Azure Active Directory
2 1 (1.08%) Microsoft Azure
Communications & Networking
1 10 (10.75%) WAN
2 9 (9.68%) TCP/IP
3 7 (7.53%) LAN
4 6 (6.45%) DNS
4 6 (6.45%) Wireless
5 5 (5.38%) DHCP
5 5 (5.38%) Firewall
6 4 (4.30%) IP Telephony
6 4 (4.30%) VoIP
6 4 (4.30%) VPN
7 3 (3.23%) Internet
8 2 (2.15%) ADSL
8 2 (2.15%) Cisco IPT
9 1 (1.08%) 3G
9 1 (1.08%) Extranet
9 1 (1.08%) NAS
9 1 (1.08%) Network Security
9 1 (1.08%) Skype
9 1 (1.08%) WebEx
9 1 (1.08%) Wi-Fi
Database & Business Intelligence
1 1 (1.08%) Data Warehouse
1 1 (1.08%) SQL Server
Development Applications
1 1 (1.08%) JIRA
1 1 (1.08%) Subversion
General
1 17 (18.28%) Legal
2 13 (13.98%) Finance
3 12 (12.90%) Law
4 7 (7.53%) Banking
5 6 (6.45%) Retail
6 4 (4.30%) Investment Banking
7 3 (3.23%) Front Office
8 2 (2.15%) Telecoms
9 1 (1.08%) Back Office
9 1 (1.08%) Billing
9 1 (1.08%) Financial Institution
9 1 (1.08%) Manufacturing
9 1 (1.08%) Private Banking
9 1 (1.08%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.08%) CSS
1 1 (1.08%) HTML
1 1 (1.08%) SailPoint
1 1 (1.08%) SAP Basis
1 1 (1.08%) Web Services
Miscellaneous
1 18 (19.35%) Blackberry
2 9 (9.68%) Video Conferencing
3 6 (6.45%) iPhone
4 5 (5.38%) Smartphone
5 2 (2.15%) Handset
5 2 (2.15%) iPad
6 1 (1.08%) BYOD
6 1 (1.08%) Computer Science
6 1 (1.08%) Derivative
6 1 (1.08%) Equities
6 1 (1.08%) Fat Client
6 1 (1.08%) Fixed Income
6 1 (1.08%) FMCG
6 1 (1.08%) Foreign Exchange (FX)
6 1 (1.08%) Management Information System
6 1 (1.08%) Mobile App
6 1 (1.08%) Thin Client
Operating Systems
1 73 (78.49%) Windows
2 49 (52.69%) Windows 7
3 23 (24.73%) Windows 8
4 16 (17.20%) Windows Server
5 8 (8.60%) Mac OS X
6 7 (7.53%) Windows 10
7 5 (5.38%) Windows Server 2008
7 5 (5.38%) Windows Server 2012
7 5 (5.38%) Windows XP
8 3 (3.23%) Android
8 3 (3.23%) Linux
9 2 (2.15%) Apple iOS
9 2 (2.15%) Mac OS
9 2 (2.15%) Windows Server 2003
10 1 (1.08%) Debian
10 1 (1.08%) Red Hat Enterprise Linux
10 1 (1.08%) SUSE
10 1 (1.08%) Unix
Processes & Methodologies
1 32 (34.41%) ITIL
2 5 (5.38%) Root Cause Analysis
2 5 (5.38%) Service Management
3 4 (4.30%) Asset Management
3 4 (4.30%) Information Security
3 4 (4.30%) Problem Management
4 2 (2.15%) Application Virtualisation
4 2 (2.15%) E-Commerce
4 2 (2.15%) Service Delivery
5 1 (1.08%) Budget Control
5 1 (1.08%) Build Automation
5 1 (1.08%) ERP
5 1 (1.08%) Error Analysis
5 1 (1.08%) Identity Access Management
5 1 (1.08%) Identity Management
5 1 (1.08%) Investment Management
5 1 (1.08%) Low Latency
5 1 (1.08%) Market Research
5 1 (1.08%) Project Management
5 1 (1.08%) Ticket Management
Programming Languages
1 6 (6.45%) SQL
2 2 (2.15%) PowerShell
3 1 (1.08%) Bash Shell
3 1 (1.08%) JavaScript
3 1 (1.08%) Perl
3 1 (1.08%) PHP
3 1 (1.08%) T-SQL
Qualifications
1 7 (7.53%) Microsoft Certification
2 5 (5.38%) ITIL Certification
3 4 (4.30%) MCP
4 3 (3.23%) MCSA
4 3 (3.23%) MCSE
5 2 (2.15%) Degree
6 1 (1.08%) A+ Certification
6 1 (1.08%) GISP
6 1 (1.08%) MCDST
6 1 (1.08%) MCITP
6 1 (1.08%) MOS
6 1 (1.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (11.83%) SLA
System Software
1 62 (66.67%) Active Directory
2 12 (12.90%) VMware Infrastructure
3 5 (5.38%) vSphere
4 4 (4.30%) XenApp
5 2 (2.15%) Microsoft App-V
5 2 (2.15%) VMware ESX
5 2 (2.15%) XenDesktop
6 1 (1.08%) Hyper-V
6 1 (1.08%) Terminal Services
6 1 (1.08%) VMware Workstation
6 1 (1.08%) Xen
Systems Management
1 12 (12.90%) SCCM
2 5 (5.38%) Backup Exec
3 1 (1.08%) Cisco CUCM
3 1 (1.08%) Control-M
3 1 (1.08%) OpenView
3 1 (1.08%) SCOM
3 1 (1.08%) WSUS
Vendors
1 41 (44.09%) Microsoft
2 27 (29.03%) Citrix
3 16 (17.20%) VMware
4 15 (16.13%) Cisco
5 5 (5.38%) Avaya
5 5 (5.38%) Symantec
6 4 (4.30%) Apple
6 4 (4.30%) HP
6 4 (4.30%) LANDesk
6 4 (4.30%) SAP
7 3 (3.23%) iManage
7 3 (3.23%) Lotus
7 3 (3.23%) Red Hat
8 2 (2.15%) Bloomberg
8 2 (2.15%) CheckPoint
8 2 (2.15%) Dell
8 2 (2.15%) Mitel
8 2 (2.15%) Oracle
8 2 (2.15%) Reuters
8 2 (2.15%) Salesforce.com
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 2 days ago