The statistics below represent IT contracts advertised across the London region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 381 379 352
Rank change year-on-year
-2 -27
Contract jobs requiring a 2nd Line Support Analyst 42 56 71
As % of all contract IT jobs located in London 0.20% 0.24% 0.30%
As % of the Job Titles category 0.21% 0.25% 0.32%
Number of daily rates quoted 27 31 38
Median daily rate £138 £160 £151
Median daily rate % change year-on-year
-14.06% +5.78%
90% offered a daily rate of more than £110 £142 £121
10% offered a daily rate of more than £210 £245 £207
UK excluding London median daily rate £150 £155 £150
% change year-on-year
-3.22% +3.33%
Number of hourly rates quoted 8 16 21
Median hourly rate £21.00 £18.00 £17.50
Median hourly rate % change year-on-year
+16.66% +2.85%
90% offered a hourly rate of more than £15.05 £15.00 £16.00
10% offered a hourly rate of more than £60.50 £22.00 £21.00
UK excluding London median hourly rate £14.50 £15.50 £15.50
% change year-on-year
-6.45% -
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20317 22109 22210
As % of all contract IT jobs located in London 95.15% 94.61% 95.09%
Number of daily rates quoted 14745 15413 15473
Median daily rate £463 £440 £425
Median daily rate % change year-on-year
+5.11% +3.52%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £399 £370 £350
% change year-on-year
+7.83% +5.71%
Number of hourly rates quoted 224 376 404
Median hourly rate £17.50 £19.00 £17.50
Median hourly rate % change year-on-year
-7.89% +8.57%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £42.60 £52.17 £35.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

2nd Line Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 25 June 2016.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 25 June 2016.

2nd Line Support Analyst Hourly Rate Histogram in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 6 £131 -40.34% 2
Croydon - 3 £105 -
Canary Wharf +6 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 June 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support Analyst in the job title.

1 57 (66.28%) Windows
2 53 (61.63%) Active Directory
3 41 (47.67%) MS Office
4 38 (44.19%) Microsoft
5 37 (43.02%) Windows 7
6 28 (32.56%) ITIL
7 25 (29.07%) MS Excel
8 23 (26.74%) Citrix
9 22 (25.58%) Windows 8
10 21 (24.42%) Blackberry
11 14 (16.28%) Legal
12 13 (15.12%) Office 365
12 13 (15.12%) Cisco
13 12 (13.95%) Mac OS X
13 12 (13.95%) TCP/IP
13 12 (13.95%) VMware
14 11 (12.79%) Windows Server
15 10 (11.63%) Windows 10
16 9 (10.47%) Finance
16 9 (10.47%) Law
16 9 (10.47%) SLA
16 9 (10.47%) MS Exchange
16 9 (10.47%) ITIL Certification
16 9 (10.47%) Root Cause Analysis
16 9 (10.47%) VMware Infrastructure
16 9 (10.47%) SCCM
17 8 (9.30%) Smartphone
18 7 (8.14%) vSphere
18 7 (8.14%) Blackberry Enterprise Server
18 7 (8.14%) Service Management

2nd Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.47%) MS Exchange
2 7 (8.14%) Blackberry Enterprise Server
3 4 (4.65%) Exchange Server 2007
3 4 (4.65%) Exchange Server 2010
3 4 (4.65%) IBM Notes
3 4 (4.65%) Skype for Business
4 3 (3.49%) Exchange Server 2013
5 2 (2.33%) Exchange Server 2003
5 2 (2.33%) SharePoint
6 1 (1.16%) CMS
6 1 (1.16%) Joomla!
6 1 (1.16%) WordPress
Applications
1 41 (47.67%) MS Office
2 25 (29.07%) MS Excel
3 2 (2.33%) MS PowerPoint
4 1 (1.16%) Adobe Creative Suite
Business Applications
1 1 (1.16%) Dynamics GP
Cloud Services
1 13 (15.12%) Office 365
2 1 (1.16%) Azure Active Directory
2 1 (1.16%) Microsoft Azure
Communications & Networking
1 12 (13.95%) TCP/IP
2 6 (6.98%) Wireless
3 5 (5.81%) LAN
3 5 (5.81%) WAN
4 4 (4.65%) VPN
5 3 (3.49%) DHCP
5 3 (3.49%) DNS
5 3 (3.49%) Firewall
5 3 (3.49%) VoIP
6 2 (2.33%) Cisco IPT
6 2 (2.33%) Internet
6 2 (2.33%) IP Telephony
7 1 (1.16%) Cisco IOS
7 1 (1.16%) Extranet
7 1 (1.16%) SAN
7 1 (1.16%) Skype
7 1 (1.16%) WebEx
Database & Business Intelligence
1 1 (1.16%) Data Warehouse
1 1 (1.16%) SQL Server
Development Applications
1 1 (1.16%) JIRA
1 1 (1.16%) Subversion
General
1 14 (16.28%) Legal
2 9 (10.47%) Finance
2 9 (10.47%) Law
3 6 (6.98%) Banking
4 3 (3.49%) Front Office
4 3 (3.49%) Investment Banking
4 3 (3.49%) Retail
5 1 (1.16%) Back Office
5 1 (1.16%) Billing
5 1 (1.16%) Financial Institution
5 1 (1.16%) Manufacturing
5 1 (1.16%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.16%) CSS
1 1 (1.16%) HTML
1 1 (1.16%) SailPoint
1 1 (1.16%) Web Services
Miscellaneous
1 21 (24.42%) Blackberry
2 8 (9.30%) Smartphone
3 5 (5.81%) iPhone
4 4 (4.65%) Video Conferencing
5 3 (3.49%) Management Information System
6 1 (1.16%) BYOD
6 1 (1.16%) Computer Science
6 1 (1.16%) Derivative
6 1 (1.16%) Equities
6 1 (1.16%) Fixed Income
6 1 (1.16%) FMCG
6 1 (1.16%) Foreign Exchange (FX)
6 1 (1.16%) iPad
6 1 (1.16%) Mobile App
6 1 (1.16%) NHS
Operating Systems
1 57 (66.28%) Windows
2 37 (43.02%) Windows 7
3 22 (25.58%) Windows 8
4 12 (13.95%) Mac OS X
5 11 (12.79%) Windows Server
6 10 (11.63%) Windows 10
7 5 (5.81%) Android
7 5 (5.81%) Windows Server 2008
8 4 (4.65%) Windows Server 2012
9 3 (3.49%) Linux
10 2 (2.33%) Apple iOS
10 2 (2.33%) Mac OS
10 2 (2.33%) Windows XP
11 1 (1.16%) Red Hat Enterprise Linux
11 1 (1.16%) SUSE
11 1 (1.16%) Unix
Processes & Methodologies
1 28 (32.56%) ITIL
2 9 (10.47%) Root Cause Analysis
3 7 (8.14%) Service Management
4 6 (6.98%) Information Security
4 6 (6.98%) Problem Management
5 3 (3.49%) Asset Management
5 3 (3.49%) Service Delivery
6 2 (2.33%) Application Virtualisation
6 2 (2.33%) Data Protection
6 2 (2.33%) Time Management
7 1 (1.16%) Conflict Management
7 1 (1.16%) Error Analysis
7 1 (1.16%) Identity Access Management
7 1 (1.16%) Investment Management
7 1 (1.16%) ITIL V3
7 1 (1.16%) Low Latency
7 1 (1.16%) Market Research
7 1 (1.16%) Mobile Device Management
7 1 (1.16%) Ticket Management
7 1 (1.16%) Transition Management
Programming Languages
1 4 (4.65%) SQL
2 2 (2.33%) PowerShell
3 1 (1.16%) Bash Shell
3 1 (1.16%) JavaScript
3 1 (1.16%) Perl
3 1 (1.16%) PHP
3 1 (1.16%) T-SQL
Qualifications
1 9 (10.47%) ITIL Certification
2 4 (4.65%) Microsoft Certification
3 2 (2.33%) Degree
4 1 (1.16%) A+ Certification
4 1 (1.16%) GISP
4 1 (1.16%) MCP
4 1 (1.16%) MCSA
4 1 (1.16%) MCSE
4 1 (1.16%) MCTS
4 1 (1.16%) MOS
Quality Assurance & Compliance
1 9 (10.47%) SLA
2 1 (1.16%) HL7
System Software
1 53 (61.63%) Active Directory
2 9 (10.47%) VMware Infrastructure
3 7 (8.14%) vSphere
4 6 (6.98%) Virtual Desktop
5 3 (3.49%) XenApp
6 2 (2.33%) Microsoft App-V
6 2 (2.33%) VMware ESX
7 1 (1.16%) VMware Workstation
7 1 (1.16%) Xen
7 1 (1.16%) XenDesktop
Systems Management
1 9 (10.47%) SCCM
2 2 (2.33%) WSUS
3 1 (1.16%) Backup Exec
3 1 (1.16%) Casper Suite
3 1 (1.16%) Cisco CUCM
3 1 (1.16%) Control-M
3 1 (1.16%) Malwarebytes
3 1 (1.16%) McAfee ePO
3 1 (1.16%) OpenView
Vendors
1 38 (44.19%) Microsoft
2 23 (26.74%) Citrix
3 13 (15.12%) Cisco
4 12 (13.95%) VMware
5 6 (6.98%) Apple
5 6 (6.98%) LANDesk
6 5 (5.81%) HP
7 4 (4.65%) Lotus
8 3 (3.49%) Avaya
8 3 (3.49%) iManage
9 2 (2.33%) Bloomberg
9 2 (2.33%) CheckPoint
9 2 (2.33%) Dell
9 2 (2.33%) Intel Security
9 2 (2.33%) Oracle
9 2 (2.33%) Red Hat
9 2 (2.33%) Reuters
9 2 (2.33%) SAP
10 1 (1.16%) Remedy
10 1 (1.16%) Symantec