The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 359 362 345
Rank change year-on-year
+3 -17
Contract jobs requiring a 2nd Line Support Analyst 49 44 61
As % of all contract IT jobs located in London 0.23% 0.21% 0.28%
As % of the Job Titles category 0.25% 0.22% 0.29%
Number of daily rates quoted 27 24 33
Average daily rate £191 £165 £170
Average daily rate % change year-on-year
+15.90% -2.94%
90% offered a daily rate of more than £115 £142 £143
10% offered a daily rate of more than £291 £204 £241
UK excluding London average daily rate £150 £200 £140
% change year-on-year
-25.00% +42.85%
Number of hourly rates quoted 10 10 11
Average hourly rate £13.50 £18.25 £17.50
Average hourly rate % change year-on-year
-26.02% +4.28%
90% offered a hourly rate of more than £9.00 £13.46 £14.00
10% offered a hourly rate of more than £24.60 £37.30 £22.00
UK excluding London average hourly rate £14.75 £15.25 £16.00
% change year-on-year
-3.27% -4.68%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19750 19818 20801
As % of all contract IT jobs located in London 94.67% 94.52% 94.75%
Number of daily rates quoted 13971 14054 14059
Average daily rate £450 £445 £435
Average daily rate % change year-on-year
+1.12% +2.29%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 303 331 405
Average hourly rate £17.50 £18.70 £20.00
Average hourly rate % change year-on-year
-6.41% -6.50%
90% offered a hourly rate of more than £11.00 £12.50 £13.00
10% offered a hourly rate of more than £47.76 £37.00 £41.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in London

2nd Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Daily Rate Trend in London

2nd Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 13 February 2016.

2nd Line Support Analyst Daily Rate Histogram in London

2nd Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the London region.

2nd Line Support Analyst Hourly Rate Trend in London

2nd Line Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the London region over the 3 months to 13 February 2016.

2nd Line Support Analyst Hourly Rate Histogram in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 4 £261 +73.66% 2
Wimbledon -2 1 - -
Wembley - 1 - -
Westminster - 1 £309 - 1
Paddington - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 13 February 2016, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 91 (78.45%) Windows
2 74 (63.79%) Active Directory
3 67 (57.76%) Windows 7
4 54 (46.55%) MS Office
5 46 (39.66%) Microsoft
6 43 (37.07%) ITIL
7 37 (31.90%) MS Excel
8 29 (25.00%) Citrix
9 27 (23.28%) Windows 8
10 21 (18.10%) Legal
11 20 (17.24%) Law
12 17 (14.66%) Finance
12 17 (14.66%) Blackberry
13 16 (13.79%) MS Exchange
13 16 (13.79%) Windows Server
14 14 (12.07%) Cisco
14 14 (12.07%) VMware
15 13 (11.21%) SCCM
16 12 (10.34%) Banking
17 11 (9.48%) Android
17 11 (9.48%) WAN
18 10 (8.62%) VMware Infrastructure
19 9 (7.76%) Office 365
19 9 (7.76%) Microsoft Certification
19 9 (7.76%) Blackberry Enterprise Server
20 8 (6.90%) Skype for Business
21 7 (6.03%) iManage
21 7 (6.03%) Investment Banking
21 7 (6.03%) Retail
21 7 (6.03%) IP Telephony

2nd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 13 February 2016, IT contractor jobs across the London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (13.79%) MS Exchange
2 9 (7.76%) Blackberry Enterprise Server
3 8 (6.90%) Skype for Business
4 7 (6.03%) SharePoint
5 4 (3.45%) Exchange Server 2010
5 4 (3.45%) Exchange Server 2013
6 3 (2.59%) Exchange Server 2007
7 2 (1.72%) Exchange Server 2003
7 2 (1.72%) IBM Notes
8 1 (0.86%) Apache
8 1 (0.86%) SharePoint 2010
8 1 (0.86%) Tomcat
Applications
1 54 (46.55%) MS Office
2 37 (31.90%) MS Excel
3 4 (3.45%) MS PowerPoint
4 2 (1.72%) Adobe Creative Suite
4 2 (1.72%) MS Visio
5 1 (0.86%) Acrobat
5 1 (0.86%) Adobe After Effects
5 1 (0.86%) Adobe Premiere
5 1 (0.86%) Photoshop
5 1 (0.86%) PTC Creo
5 1 (0.86%) SOLIDWORKS
Business Applications
1 1 (0.86%) Dynamics CRM
1 1 (0.86%) Dynamics NAV
1 1 (0.86%) Hyperion Planning
1 1 (0.86%) Oracle 11i
1 1 (0.86%) Oracle Cash Management
1 1 (0.86%) Oracle EBS
1 1 (0.86%) Oracle EBS R12
1 1 (0.86%) Oracle Financials
1 1 (0.86%) Oracle General Ledger
1 1 (0.86%) Oracle iProcurement
1 1 (0.86%) Oracle Payables
1 1 (0.86%) Oracle Receivables
1 1 (0.86%) SAP CRM
Cloud Services
1 9 (7.76%) Office 365
2 1 (0.86%) Cloud Computing
2 1 (0.86%) Microsoft Azure
Communications & Networking
1 11 (9.48%) WAN
2 7 (6.03%) IP Telephony
2 7 (6.03%) LAN
2 7 (6.03%) VoIP
3 6 (5.17%) DNS
4 5 (4.31%) DHCP
4 5 (4.31%) VPN
5 4 (3.45%) Cisco IPT
5 4 (3.45%) Firewall
6 3 (2.59%) Internet
6 3 (2.59%) TCP/IP
6 3 (2.59%) Wireless
7 2 (1.72%) ADSL
7 2 (1.72%) Ethernet
7 2 (1.72%) Wi-Fi
8 1 (0.86%) 3G
8 1 (0.86%) Intranet
8 1 (0.86%) NAS
8 1 (0.86%) Network Security
8 1 (0.86%) Remote Desktop
Database & Business Intelligence
1 4 (3.45%) SQL Server
2 2 (1.72%) Crystal Reports
2 2 (1.72%) Oracle Database
2 2 (1.72%) Oracle Reports
3 1 (0.86%) Data Warehouse
3 1 (0.86%) Oracle Database 11g
3 1 (0.86%) RDBMS
3 1 (0.86%) Relational Database
General
1 21 (18.10%) Legal
2 20 (17.24%) Law
3 17 (14.66%) Finance
4 12 (10.34%) Banking
5 7 (6.03%) Investment Banking
5 7 (6.03%) Retail
6 2 (1.72%) Financial Institution
6 2 (1.72%) Front Office
6 2 (1.72%) Telecoms
7 1 (0.86%) Advertising
7 1 (0.86%) Back Office
7 1 (0.86%) Multimedia
7 1 (0.86%) Private Banking
7 1 (0.86%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (1.72%) .NET
2 1 (0.86%) HTML
2 1 (0.86%) SailPoint
2 1 (0.86%) SAP Basis
Miscellaneous
1 17 (14.66%) Blackberry
2 7 (6.03%) Video Conferencing
3 4 (3.45%) Smartphone
4 3 (2.59%) iPhone
5 2 (1.72%) Handset
5 2 (1.72%) iPad
5 2 (1.72%) Mobile App
6 1 (0.86%) Analytical Skills
6 1 (0.86%) BYOD
6 1 (0.86%) Computer Science
6 1 (0.86%) Driving Licence
6 1 (0.86%) Fat Client
6 1 (0.86%) NHS
6 1 (0.86%) PDA
6 1 (0.86%) Thin Client
Operating Systems
1 91 (78.45%) Windows
2 67 (57.76%) Windows 7
3 27 (23.28%) Windows 8
4 16 (13.79%) Windows Server
5 11 (9.48%) Android
6 6 (5.17%) Apple iOS
6 6 (5.17%) Windows Server 2008
7 5 (4.31%) Linux
7 5 (4.31%) Windows XP
8 4 (3.45%) Mac OS X
9 3 (2.59%) Unix
9 3 (2.59%) Windows 10
9 3 (2.59%) Windows Server 2012
10 2 (1.72%) Mac OS
10 2 (1.72%) SUSE
10 2 (1.72%) Windows Server 2003
11 1 (0.86%) Debian
Processes & Methodologies
1 43 (37.07%) ITIL
2 5 (4.31%) Asset Management
3 4 (3.45%) Service Management
4 3 (2.59%) Agile Software Development
4 3 (2.59%) CRM
4 3 (2.59%) E-Commerce
4 3 (2.59%) Service Delivery
5 2 (1.72%) Document Management
5 2 (1.72%) Software Deployment
6 1 (0.86%) Budget Control
6 1 (0.86%) Build Automation
6 1 (0.86%) Cash Management
6 1 (0.86%) Investment Management
6 1 (0.86%) ITIL V3
6 1 (0.86%) Knowledge Management
6 1 (0.86%) Market Research
6 1 (0.86%) Mobile Device Management
6 1 (0.86%) Risk Analysis
6 1 (0.86%) Root Cause Analysis
6 1 (0.86%) SDLC
Programming Languages
1 6 (5.17%) SQL
2 2 (1.72%) C#
2 2 (1.72%) Perl
2 2 (1.72%) PowerShell
2 2 (1.72%) VB
2 2 (1.72%) VB.NET
2 2 (1.72%) VBA
3 1 (0.86%) Bash Shell
3 1 (0.86%) T-SQL
Qualifications
1 9 (7.76%) Microsoft Certification
2 4 (3.45%) MCP
3 3 (2.59%) MCSE
4 2 (1.72%) Degree
4 2 (1.72%) MCSA
5 1 (0.86%) A+ Certification
5 1 (0.86%) GISP
5 1 (0.86%) ITIL Certification
5 1 (0.86%) MCDST
5 1 (0.86%) MCITP
5 1 (0.86%) MOS
5 1 (0.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (5.17%) SLA
System Software
1 74 (63.79%) Active Directory
2 10 (8.62%) VMware Infrastructure
3 5 (4.31%) XenApp
4 2 (1.72%) Microsoft App-V
4 2 (1.72%) VMware ESX
5 1 (0.86%) Hyper-V
5 1 (0.86%) Terminal Services
5 1 (0.86%) VMware Workstation
5 1 (0.86%) vSphere
5 1 (0.86%) Xen
5 1 (0.86%) XenDesktop
Systems Management
1 13 (11.21%) SCCM
2 6 (5.17%) Backup Exec
3 2 (1.72%) Control-M
4 1 (0.86%) AirWatch
4 1 (0.86%) DameWare
4 1 (0.86%) SCOM
Vendors
1 46 (39.66%) Microsoft
2 29 (25.00%) Citrix
3 14 (12.07%) Cisco
3 14 (12.07%) VMware
4 7 (6.03%) iManage
5 6 (5.17%) Apple
6 5 (4.31%) Oracle
7 4 (3.45%) Avaya
7 4 (3.45%) HP
7 4 (3.45%) ServiceNow
7 4 (3.45%) Symantec
8 3 (2.59%) Adobe
8 3 (2.59%) Bloomberg
8 3 (2.59%) Red Hat
8 3 (2.59%) Remedy
8 3 (2.59%) Reuters
8 3 (2.59%) SAP
9 2 (1.72%) CheckPoint
9 2 (1.72%) Lotus
9 2 (1.72%) Salesforce.com
South East London
Marcus Donald People
Rate: £14 - £17 per hour
Posted: 4 days ago
City of Westminster
Hays Specialist Recruitment Ltd
Rate: £300.00 - £317.00 per day
Posted: 16 days ago
City of Westminster
Hays Specialist Recruitment Ltd
Rate: £300.00 - £317.00 per day
Posted: 16 days ago