2nd Line Support Analyst Contracts in London

Second Line Support Analyst
England > London

The median Second Line Support Analyst daily rate in London is £213 according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 380 481 557
Rank change year-on-year +101 +76 -95
Contract jobs requiring a 2nd Line Support Analyst 13 24 50
As % of all contract jobs advertised in London 0.073% 0.090% 0.13%
As % of the Job Titles category 0.078% 0.094% 0.13%
Number of daily rates quoted 12 19 38
10th Percentile £183 £175 £140
25th Percentile £184 £188 £182
Median daily rate (50th Percentile) £213 £225 £220
Median % change year-on-year -5.56% +2.27% +12.82%
75th Percentile £247 £271 £250
90th Percentile £254 £300 £300
England median daily rate £193 £225 £185
% change year-on-year -14.44% +21.62% +6.47%
Number of hourly rates quoted 0 1 2
10th Percentile - - -
25th Percentile - £15.50 £21.00
Median hourly rate - £16.00 £22.00
Median % change year-on-year - -27.27% +10.00%
75th Percentile - £16.50 £23.00
90th Percentile - - -
England median hourly rate - £15.13 £22.00
% change year-on-year - -31.25% +27.54%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,617 25,468 37,159
% of contract IT jobs with a recognized job title 93.23% 95.25% 95.33%
Number of daily rates quoted 12,021 18,449 27,170
10th Percentile £325 £363 £375
25th Percentile £443 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £676 £700 £681
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 338 290 447
10th Percentile £16.01 £18.00 £16.40
25th Percentile £20.02 £22.53 £22.21
Median hourly rate £27.66 £35.25 £35.00
Median % change year-on-year -21.55% +0.71% +10.62%
75th Percentile £43.75 £61.50 £49.25
90th Percentile £65.00 £78.20 £67.75
England median hourly rate £36.50 £44.32 £22.50
% change year-on-year -17.64% +96.98% +2.27%

2nd Line Support Analyst
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Analyst in London.

Daily rate trend for 2nd Line Support Analyst in London

2nd Line Support Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing 2nd Line Support Analyst in London over the 6 months to 6 May 2024.

Daily rate histogram for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Analyst in London.

Hourly rate trend for 2nd Line Support Analyst in London

2nd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the London region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +41 1 £243 -1.52% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 6 May 2024, 2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Support Analyst in the job title.

1 12 (92.31%) Microsoft
2 10 (76.92%) Windows
3 8 (61.54%) Active Directory
3 8 (61.54%) Social Skills
4 7 (53.85%) Microsoft Office
5 6 (46.15%) Microsoft 365
6 5 (38.46%) Finance
7 4 (30.77%) Asset Management
7 4 (30.77%) ITIL
7 4 (30.77%) Windows 10
8 3 (23.08%) SCCM
8 3 (23.08%) Investment Management
8 3 (23.08%) Video Conferencing
8 3 (23.08%) Azure
8 3 (23.08%) Apple iOS
8 3 (23.08%) Apple
8 3 (23.08%) ITSM
8 3 (23.08%) Customer Service
9 2 (15.38%) Slack
9 2 (15.38%) Asana
9 2 (15.38%) Collaborative Working
9 2 (15.38%) Problem-Solving
9 2 (15.38%) Zscaler
9 2 (15.38%) Onboarding
9 2 (15.38%) Wireless
9 2 (15.38%) Information Security
9 2 (15.38%) Banking
9 2 (15.38%) Billing
9 2 (15.38%) Service Management
9 2 (15.38%) Microsoft Exchange

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) Microsoft Exchange
Applications
1 7 (53.85%) Microsoft Office
2 2 (15.38%) Microsoft Excel
Cloud Services
1 6 (46.15%) Microsoft 365
2 3 (23.08%) Azure
3 2 (15.38%) Asana
3 2 (15.38%) Slack
Communications & Networking
1 2 (15.38%) Intranet
1 2 (15.38%) VPN
1 2 (15.38%) Wireless
Development Applications
1 2 (15.38%) JIRA
General
1 8 (61.54%) Social Skills
2 5 (38.46%) Finance
3 2 (15.38%) Banking
3 2 (15.38%) Billing
4 1 (7.69%) Analytical Skills
4 1 (7.69%) Law
Miscellaneous
1 3 (23.08%) Video Conferencing
2 2 (15.38%) Driving Licence
2 2 (15.38%) iPad
2 2 (15.38%) iPhone
2 2 (15.38%) Onboarding
3 1 (7.69%) PDA
Operating Systems
1 10 (76.92%) Windows
2 4 (30.77%) Windows 10
3 3 (23.08%) Apple iOS
4 2 (15.38%) Android
4 2 (15.38%) Mac OS
Processes & Methodologies
1 4 (30.77%) Asset Management
1 4 (30.77%) ITIL
2 3 (23.08%) Customer Service
2 3 (23.08%) Investment Management
2 3 (23.08%) ITSM
3 2 (15.38%) Collaborative Working
3 2 (15.38%) Data Protection
3 2 (15.38%) Data Visualisation
3 2 (15.38%) Information Security
3 2 (15.38%) Problem-Solving
3 2 (15.38%) Root Cause Analysis
3 2 (15.38%) Service Management
3 2 (15.38%) Visualisation
4 1 (7.69%) Change Management
4 1 (7.69%) Demand Management
4 1 (7.69%) ERP
4 1 (7.69%) Patch Management
4 1 (7.69%) Software Asset Management
4 1 (7.69%) Software Deployment
4 1 (7.69%) Software Testing
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 8 (61.54%) Active Directory
Systems Management
1 3 (23.08%) SCCM
2 1 (7.69%) Jamf Pro
2 1 (7.69%) Microsoft Intune
Vendors
1 12 (92.31%) Microsoft
2 3 (23.08%) Apple
3 2 (15.38%) Palo Alto
3 2 (15.38%) ServiceNow
3 2 (15.38%) Zscaler