The first table below looks at the demand for Remedy ITSM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Business Applications category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
BMC Remedy IT Service Management (ITSM)
Rank 353 356 374
Rank change year-on-year
+3 +18
Contract jobs citing Remedy ITSM 59 33 49
As % of all contract IT jobs located in London 0.24% 0.15% 0.17%
As % of the Business Applications category 2.76% 1.74% 2.02%
Number of daily rates quoted 44 12 37
Average daily rate £416 £380 £400
Average daily rate % change year-on-year
+9.53% -5.00%
90% offered a daily rate of more than £308 £300 £291
10% offered a daily rate of more than £500 £439 £470
UK excluding London average daily rate £413 £343 £360
% change year-on-year
+20.43% -4.86%
Number of hourly rates quoted 2 0 0
Average hourly rate £17.30 - -
UK excluding London average hourly rate £15.25 £13.25 £18.50
% change year-on-year
+15.09% -28.37%
Business Applications Category
London
Contract IT job ads with a match in the
Business Applications category
2136 1894 2421
As % of all contract IT jobs located in London 8.83% 8.77% 8.64%
Number of daily rates quoted 1401 1138 1346
Average daily rate £450 £450 £450
Average daily rate % change year-on-year
-0.05% +0.05%
90% offered a daily rate of more than £325 £300 £313
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £400 £425 £433
% change year-on-year
-5.88% -1.73%
Number of hourly rates quoted 9 15 7
Average hourly rate £17.41 £23.39 £27.50
Average hourly rate % change year-on-year
-25.56% -14.94%
90% offered a hourly rate of more than £14.02 £15.50 £12.42
10% offered a hourly rate of more than £58.75 £75.00 £53.41
UK excluding London average hourly rate £33.00 £37.80 £20.00
% change year-on-year
-12.69% +89.00%
Remedy ITSM
England

Remedy ITSM
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Remedy ITSM across the London region as a proportion of the total demand within the Business Applications category.

Remedy ITSM Jobs Demand Trend in London

Remedy ITSM
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM across the London region.

Remedy ITSM Daily Rate Trend in London

Remedy ITSM
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM across the London region over the 3 months to 18 April 2014.

Remedy ITSM Daily Rate Histogram in London

Remedy ITSM
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM across the London region.

Remedy ITSM Hourly Rate Trend in London

Remedy ITSM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Remedy ITSM within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +3 21 £421 +12.33% 6
Chiswick - - - -
Beckenham - - - -
Hounslow - - - -
Remedy ITSM
England

Remedy ITSM
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT contractor jobs across the London region citing Remedy ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM.

1 122 (100.00%) Remedy
2 102 (83.61%) ITIL
3 85 (69.67%) BMC
4 67 (54.92%) ITSM
5 58 (47.54%) Service Management
6 43 (35.25%) Windows
6 43 (35.25%) HP
7 38 (31.15%) Change Management
8 31 (25.41%) PowerShell
9 28 (22.95%) Active Directory
10 25 (20.49%) VMware
11 24 (19.67%) Microsoft
11 24 (19.67%) SQL
12 22 (18.03%) Citrix
12 22 (18.03%) DNS
12 22 (18.03%) SCOM
13 21 (17.21%) Windows Server 2008
13 21 (17.21%) DHCP
13 21 (17.21%) Oracle
13 21 (17.21%) Service Delivery
14 20 (16.39%) Windows Server 2003
14 20 (16.39%) Linux
14 20 (16.39%) SCCM
15 19 (15.57%) ITIL V3
15 19 (15.57%) Windows Server 2012
15 19 (15.57%) ServiceNow
16 18 (14.75%) Altiris
16 18 (14.75%) UNIX
17 17 (13.93%) Finance
18 16 (13.11%) PRINCE2

Remedy ITSM
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the London region citing Remedy ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.38%) MS Exchange
2 5 (4.10%) Oracle Application Server
2 5 (4.10%) Oracle Spatial
2 5 (4.10%) WebLogic
3 3 (2.46%) Lync
3 3 (2.46%) SharePoint
4 2 (1.64%) OpenStack
4 2 (1.64%) Blackberry Enterprise Server
4 2 (1.64%) Apache
4 2 (1.64%) Exchange Server 2003
4 2 (1.64%) Exchange Server 2007
4 2 (1.64%) Exchange Server 2010
Applications
1 10 (8.20%) MS Project
2 8 (6.56%) MS Excel
3 7 (5.74%) MS Office
4 5 (4.10%) MS Visio
5 2 (1.64%) MS PowerPoint
Business Applications
1 3 (2.46%) Remedy AR System
Cloud Services
1 8 (6.56%) SaaS
2 2 (1.64%) Amazon AWS
3 1 (0.82%) PaaS
3 1 (0.82%) IaaS
Communications & Networking
1 22 (18.03%) DNS
2 21 (17.21%) DHCP
3 7 (5.74%) SAN
4 6 (4.92%) FTP
4 6 (4.92%) LDAP
4 6 (4.92%) SSH
5 5 (4.10%) TCP/IP
5 5 (4.10%) NetScaler
6 3 (2.46%) HTTP
7 2 (1.64%) SMS
Database & Business Intelligence
1 13 (10.66%) Oracle Database
2 10 (8.20%) Oracle Database 10g
2 10 (8.20%) Oracle Database 11g
3 7 (5.74%) SQL Server 2008
3 7 (5.74%) SQL Server
3 7 (5.74%) Relational Database
4 6 (4.92%) RDBMS
5 5 (4.10%) SQL Server Analysis Services
5 5 (4.10%) Microsoft Analysis Services
5 5 (4.10%) Sybase ASE
5 5 (4.10%) SQLPlus
6 4 (3.28%) Sybase IQ
6 4 (3.28%) SQL Server 2005
7 2 (1.64%) SQL Server 2012
7 2 (1.64%) SQL Server Integration Services
7 2 (1.64%) SQL Server Reporting Services
7 2 (1.64%) QlikView
8 1 (0.82%) Pentaho
8 1 (0.82%) Data Mining
8 1 (0.82%) OLAP
Development Applications
1 5 (4.10%) MSI
2 1 (0.82%) Atlassian Bamboo
General
1 17 (13.93%) Finance
2 11 (9.02%) Banking
3 7 (5.74%) Investment Banking
4 5 (4.10%) Retail
4 5 (4.10%) Marketing
5 3 (2.46%) Games
5 3 (2.46%) Telecoms
6 1 (0.82%) Billing
6 1 (0.82%) Law
6 1 (0.82%) Financial Institution
Job Titles
1 26 (21.31%) Analyst
2 12 (9.84%) Consultant
3 11 (9.02%) Architect
4 10 (8.20%) Business Analyst
4 10 (8.20%) Service Manager
5 8 (6.56%) Business Process Analyst
5 8 (6.56%) Process Analyst
6 7 (5.74%) Wintel Engineer
6 7 (5.74%) Project Manager
7 6 (4.92%) Incident Manager
8 5 (4.10%) VMware Engineer
8 5 (4.10%) Citrix Engineer
8 5 (4.10%) Sybase DBA
8 5 (4.10%) DBA
8 5 (4.10%) Infrastructure Engineer
8 5 (4.10%) Service Analyst
9 4 (3.28%) ServiceNow Consultant
9 4 (3.28%) Incident & Problem Manager
9 4 (3.28%) Infrastructure Analyst
9 4 (3.28%) Administrator
Libraries, Frameworks & Software Standards
1 11 (9.02%) XML
2 8 (6.56%) Web Services
3 6 (4.92%) XML Schema
3 6 (4.92%) XSL
4 3 (2.46%) Ajax
4 3 (2.46%) CSS
4 3 (2.46%) HTML
5 2 (1.64%) RESTful
5 2 (1.64%) XSLT
6 1 (0.82%) JSON
6 1 (0.82%) Middleware
Miscellaneous
1 12 (9.84%) Clustering
1 12 (9.84%) CMDB
2 8 (6.56%) Management Information System
3 7 (5.74%) Replication
4 5 (4.10%) Derivative
5 4 (3.28%) Thin Client
5 4 (3.28%) Interest Rate Derivative
5 4 (3.28%) Fat Client
6 3 (2.46%) Computer Science
6 3 (2.46%) Online Games
7 2 (1.64%) Grid Computing
7 2 (1.64%) Blackberry
7 2 (1.64%) iPhone
8 1 (0.82%) Visualisation
8 1 (0.82%) Equities
8 1 (0.82%) Statistics
8 1 (0.82%) Client/Server
8 1 (0.82%) Foreign Exchange (FX)
Operating Systems
1 43 (35.25%) Windows
2 21 (17.21%) Windows Server 2008
3 20 (16.39%) Windows Server 2003
3 20 (16.39%) Linux
4 19 (15.57%) Windows Server 2012
5 18 (14.75%) UNIX
6 16 (13.11%) Solaris
7 13 (10.66%) Windows 2000 Server
8 9 (7.38%) Windows 7
9 6 (4.92%) Red Hat Enterprise Linux
10 4 (3.28%) Windows XP
10 4 (3.28%) Apple iOS
11 3 (2.46%) Mac OS
11 3 (2.46%) Windows Vista
12 2 (1.64%) Windows 8
12 2 (1.64%) SUSE
12 2 (1.64%) Android
Processes & Methodologies
1 102 (83.61%) ITIL
2 67 (54.92%) ITSM
3 58 (47.54%) Service Management
4 38 (31.15%) Change Management
5 21 (17.21%) Service Delivery
6 19 (15.57%) ITIL V3
7 16 (13.11%) PRINCE2
8 13 (10.66%) Project Management
9 12 (9.84%) Problem Management
10 11 (9.02%) Incident Management
11 10 (8.20%) Configuration Management
12 8 (6.56%) Agile Software Development
13 7 (5.74%) Capacity Planning
14 6 (4.92%) High Availability
14 6 (4.92%) Root Cause Analysis
14 6 (4.92%) Release Management
14 6 (4.92%) Load Balancing
15 5 (4.10%) Workflow
15 5 (4.10%) Stakeholder Management
15 5 (4.10%) Disaster Recovery
Programming Languages
1 31 (25.41%) PowerShell
2 24 (19.67%) SQL
3 13 (10.66%) C
4 10 (8.20%) JavaScript
5 7 (5.74%) Perl
5 7 (5.74%) VB
6 6 (4.92%) Python
7 5 (4.10%) Java
7 5 (4.10%) PL/SQL
7 5 (4.10%) sed
8 2 (1.64%) AWK
8 2 (1.64%) Shell Script
8 2 (1.64%) T-SQL
8 2 (1.64%) XPath
Qualifications
1 14 (11.48%) Security Cleared
2 13 (10.66%) SC Cleared
3 12 (9.84%) ITIL Certification
4 6 (4.92%) Degree
5 5 (4.10%) PRINCE2 Certification
6 4 (3.28%) Microsoft Certification
7 3 (2.46%) ISEB
8 2 (1.64%) MCSE
8 2 (1.64%) MCITP
9 1 (0.82%) ISTQB
Quality Assurance & Compliance
1 4 (3.28%) COBIT
2 1 (0.82%) GxP
2 1 (0.82%) SLA
System Software
1 28 (22.95%) Active Directory
2 15 (12.30%) VMware Infrastructure
3 13 (10.66%) VMware ESXi
4 10 (8.20%) XenApp
5 9 (7.38%) Oracle RAC
5 9 (7.38%) Oracle RMAN
6 5 (4.10%) NFS
7 4 (3.28%) Microsoft App-V
7 4 (3.28%) XenDesktop
8 3 (2.46%) vSphere
8 3 (2.46%) vCloud
Systems Management
1 22 (18.03%) SCOM
2 20 (16.39%) SCCM
3 9 (7.38%) Data Guard
3 9 (7.38%) Oracle Enterprise Manager
4 5 (4.10%) BladeLogic
4 5 (4.10%) BMC PATROL
5 2 (1.64%) Opscode Chef
5 2 (1.64%) NetBackup
5 2 (1.64%) Tivoli
5 2 (1.64%) OpenView
5 2 (1.64%) EMC NetWorker
5 2 (1.64%) HP SIM
5 2 (1.64%) Ionix
5 2 (1.64%) Puppet
5 2 (1.64%) HP Quality Center
6 1 (0.82%) Systems Management Server (SMS)
Vendors
1 122 (100.00%) Remedy
2 85 (69.67%) BMC
3 43 (35.25%) HP
4 25 (20.49%) VMware
5 24 (19.67%) Microsoft
6 22 (18.03%) Citrix
7 21 (17.21%) Oracle
8 19 (15.57%) ServiceNow
9 18 (14.75%) Altiris
10 7 (5.74%) Websense
10 7 (5.74%) Red Hat
10 7 (5.74%) Sophos
10 7 (5.74%) IBM
10 7 (5.74%) F5
11 6 (4.92%) Cisco
11 6 (4.92%) Opsware
12 5 (4.10%) Sybase
12 5 (4.10%) Veritas
13 4 (3.28%) CA
13 4 (3.28%) Apple
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