The first table below looks at the demand for CRM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 71 49 68
Rank change year-on-year
-22 +19
Contract jobs citing CRM 553 886 814
As % of all contract IT jobs located in London 2.553% 3.289% 2.619%
As % of the Processes & Methodologies category 3.415% 4.579% 3.682%
Number of daily rates quoted 355 506 471
Average daily rate £425 £450 £400
Average daily rate % change year-on-year
-5.55% +12.50%
90% offered a daily rate of more than £289 £275 £288
10% offered a daily rate of more than £625 £575 £600
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 5 4 7
Average hourly rate £20.00 £20.50 £14.00
Average hourly rate % change year-on-year
-2.43% +46.42%
90% offered a hourly rate of more than £15.50 £15.10 £11.00
10% offered a hourly rate of more than £37.04 £21.70 £42.50
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
London
Contract IT job ads with a match in the
Processes & Methodologies category
16194 19350 22109
As % of all contract IT jobs located in London 74.77% 71.83% 71.15%
Number of daily rates quoted 11076 12690 14542
Average daily rate £450 £450 £480
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £300 £300 £310
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 254 340 350
Average hourly rate £30.00 £26.23 £27.23
Average hourly rate % change year-on-year
+14.39% -3.67%
90% offered a hourly rate of more than £14.00 £15.00 £14.00
10% offered a hourly rate of more than £102.00 £45.00 £50.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
CRM
England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the London region as a proportion of the total demand within the Processes & Methodologies category.

London CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the London region.

London CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the London region over the 3 months to 24 May 2013.

London CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the London region.

London CRM Hourly Rate Trend

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the London region over the 3 months to 24 May 2013.

London CRM Hourly Rate Histogram

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of London -11 163 £438 +2.94%
Canary Wharf -12 7 £479 -4.25%
Docklands, London +5 5 £508 +56.15%
Hammersmith - 3 £369 -
Brentford -8 2 £550 +29.41%
Greenwich +1 1 - -
Uxbridge - 1 £700 -
Wembley - 1 £400 -
CRM
England

CRM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the London region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 364 (26.78%) Dynamics CRM
2 326 (23.99%) Microsoft
3 254 (18.69%) Finance
4 248 (18.25%) SQL
5 204 (15.01%) SQL Server
6 201 (14.79%) Siebel
7 200 (14.72%) .NET
8 184 (13.54%) SharePoint
9 173 (12.73%) Marketing
10 162 (11.92%) MS Excel
11 161 (11.85%) C#
12 153 (11.26%) Oracle
13 151 (11.11%) Salesforce.com
14 133 (9.787%) Banking
15 131 (9.639%) Project Management
16 107 (7.873%) Business Intelligence
16 107 (7.873%) Business Analysis
17 100 (7.358%) Migration
18 98 (7.211%) User Acceptance Testing
19 97 (7.138%) SAP
20 92 (6.770%) SQL Server Reporting Services
21 89 (6.549%) JavaScript
22 82 (6.034%) Stakeholder Management
23 81 (5.960%) E-Commerce
24 80 (5.887%) ASP.NET
24 80 (5.887%) SQL Server 2008
25 77 (5.666%) Windows
25 77 (5.666%) Change Management
25 77 (5.666%) Data Analysis
26 76 (5.592%) Web Services

CRM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the London region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 200 (14.72%) .NET
2 80 (5.887%) ASP.NET
3 76 (5.592%) Web Services
4 67 (4.930%) HTML
5 47 (3.458%) CSS
6 37 (2.723%) jQuery
7 36 (2.649%) Silverlight
8 33 (2.428%) .NET Framework
9 31 (2.281%) XML
10 26 (1.913%) Middleware
11 23 (1.692%) WCF
11 23 (1.692%) COM
12 17 (1.251%) ASP.NET MVC
12 17 (1.251%) Visualforce
13 15 (1.104%) Mason
14 13 (0.957%) WPF
15 12 (0.883%) REST
15 12 (0.883%) JSON
16 11 (0.809%) HTML5
17 8 (0.589%) SOAP
Application Platforms
1 184 (13.54%) SharePoint
2 51 (3.753%) BizTalk Server
3 49 (3.606%) CMS
4 39 (2.870%) SharePoint 2010
5 24 (1.766%) SAS
6 19 (1.398%) IIS
7 17 (1.251%) SharePoint Server
7 17 (1.251%) Sitecore CMS
8 15 (1.104%) MS Exchange
9 14 (1.030%) Exchange Server 2010
10 13 (0.957%) Force.com
11 8 (0.589%) NetWeaver
11 8 (0.589%) SharePoint 2013
11 8 (0.589%) Exchange Server 2007
12 7 (0.515%) WorkSite
12 7 (0.515%) Blackberry Enterprise Server
13 6 (0.442%) WebLogic
14 5 (0.368%) Apache
15 4 (0.294%) Apache Pig
16 3 (0.221%) Drupal
Applications
1 162 (11.92%) MS Excel
2 54 (3.974%) MS Office
3 22 (1.619%) MS PowerPoint
4 21 (1.545%) MS Project
5 20 (1.472%) InfoPath
6 13 (0.957%) FastStats
7 12 (0.883%) MS Visio
7 12 (0.883%) Adobe Captivate
8 6 (0.442%) Photoshop
9 2 (0.147%) Spreadsheet
10 1 (0.074%) Adobe Illustrator
10 1 (0.074%) InDesign
10 1 (0.074%) S-PLUS
10 1 (0.074%) Fireworks
Business Applications
1 364 (26.78%) Dynamics CRM
2 60 (4.415%) SAP CRM
3 32 (2.355%) Dynamics AX
4 24 (1.766%) Oracle CRM
5 12 (0.883%) Oracle EBS
6 7 (0.515%) Oracle Applications
7 6 (0.442%) Oracle EBS R12
7 6 (0.442%) Dynamics GP
8 5 (0.368%) SAP FI/CO
8 5 (0.368%) SAP CO
8 5 (0.368%) SAP FI
9 4 (0.294%) SAP SD
9 4 (0.294%) Pivotal CRM
9 4 (0.294%) Hyperion Planning
9 4 (0.294%) SAP GRC
9 4 (0.294%) Dynamics NAV
9 4 (0.294%) SAP IS-U
10 3 (0.221%) Siebel Analytics
11 2 (0.147%) CSG Singleview
11 2 (0.147%) Oracle Financials
Communications & Networking
1 24 (1.766%) HTTP
2 15 (1.104%) CTI
3 9 (0.662%) Extranet
4 7 (0.515%) TCP/IP
4 7 (0.515%) Intranet
5 6 (0.442%) SAN
5 6 (0.442%) DNS
5 6 (0.442%) DHCP
5 6 (0.442%) BSS
6 4 (0.294%) Internet
6 4 (0.294%) LAN
6 4 (0.294%) SMS
6 4 (0.294%) Wireless
7 3 (0.221%) Firewall
7 3 (0.221%) VoIP
7 3 (0.221%) WAN
7 3 (0.221%) VPN
7 3 (0.221%) HTTPS
7 3 (0.221%) 3G
7 3 (0.221%) MPLS
Database & Business Intelligence
1 204 (15.01%) SQL Server
2 92 (6.770%) SQL Server Reporting Services
3 80 (5.887%) SQL Server 2008
4 57 (4.194%) SQL Server Integration Services
5 48 (3.532%) Oracle BI EE
6 43 (3.164%) SQL Server 2005
7 31 (2.281%) Data Warehouse
8 23 (1.692%) SQL Server Analysis Services
9 16 (1.177%) Oracle 11g
10 13 (0.957%) Big Data
11 12 (0.883%) SQL Server 2012
12 11 (0.809%) Base SAS
12 11 (0.809%) Hadoop
12 11 (0.809%) Oracle 8/8i
12 11 (0.809%) DB2
13 10 (0.736%) NoSQL
14 9 (0.662%) Star Schema
14 9 (0.662%) Oracle 10g
14 9 (0.662%) SAP BW
15 8 (0.589%) OLAP
Development Applications
1 42 (3.091%) Visual Studio
2 22 (1.619%) Team Foundation Server
3 7 (0.515%) Git (software)
4 6 (0.442%) SpecFlow
4 6 (0.442%) Talend Open Studio
5 5 (0.368%) Subversion
6 4 (0.294%) StarTeam
7 3 (0.221%) JIRA
7 3 (0.221%) PeopleTools
7 3 (0.221%) ERwin
8 2 (0.147%) InstallShield
8 2 (0.147%) LSMW
8 2 (0.147%) NUnit
8 2 (0.147%) Serena SBM
8 2 (0.147%) NWDI
8 2 (0.147%) Oracle APEX
9 1 (0.074%) Balsamiq Mockups
9 1 (0.074%) Hudson
9 1 (0.074%) Appcelerator Titanium
9 1 (0.074%) Jenkins
General
1 254 (18.69%) Finance
2 173 (12.73%) Marketing
3 133 (9.787%) Banking
4 66 (4.857%) Telecoms
5 63 (4.636%) Retail
6 60 (4.415%) Investment Banking
7 38 (2.796%) Publishing
8 37 (2.723%) Billing
9 30 (2.208%) Legal
10 29 (2.134%) Advertising
11 28 (2.060%) Front Office
12 25 (1.840%) Law
13 24 (1.766%) Back Office
14 17 (1.251%) French Language
15 14 (1.030%) Financial Institution
16 10 (0.736%) Music
17 8 (0.589%) Pharmaceutical
17 8 (0.589%) Games
18 7 (0.515%) Manufacturing
19 6 (0.442%) Spanish Language
Job Titles
1 378 (27.81%) Analyst
2 257 (18.91%) Developer
3 206 (15.16%) Business Analyst
4 181 (13.32%) Consultant
5 130 (9.566%) Project Manager
6 124 (9.124%) Architect
7 106 (7.800%) CRM Consultant
8 62 (4.562%) CRM Developer
9 59 (4.341%) CRM Manager
10 57 (4.194%) Trainer
11 53 (3.900%) Programme Manager
12 52 (3.826%) Solutions Architect
13 50 (3.679%) Support Analyst
14 49 (3.606%) Data Analyst
15 43 (3.164%) Dynamics CRM Consultant
16 41 (3.017%) CRM Analyst
17 39 (2.870%) Dynamics CRM Developer
18 38 (2.796%) Senior Analyst
19 36 (2.649%) Technical Analyst
19 36 (2.649%) Siebel Consultant
Miscellaneous
1 42 (3.091%) FMCG
2 33 (2.428%) Management Information System
3 23 (1.692%) E-Learning
4 18 (1.325%) Social Media
4 18 (1.325%) Enterprise Software
5 15 (1.104%) SaaS
6 14 (1.030%) Data Integration
7 13 (0.957%) Data Protection Act
8 11 (0.809%) Market Risk
9 10 (0.736%) Blackberry
10 9 (0.662%) Foreign Exchange (FX)
11 8 (0.589%) Hedge funds
11 8 (0.589%) Open Source
12 7 (0.515%) Mobile App
12 7 (0.515%) Mainframe
12 7 (0.515%) NHS
13 6 (0.442%) Smart Meter
13 6 (0.442%) Statistics
13 6 (0.442%) Computer Science
14 5 (0.368%) Derivative
Operating Systems
1 77 (5.666%) Windows
2 19 (1.398%) Windows Server 2008
3 13 (0.957%) Windows Server 2003
4 12 (0.883%) UNIX
5 10 (0.736%) Linux
6 6 (0.442%) Windows 7
7 3 (0.221%) Red Hat Enterprise Linux
7 3 (0.221%) AIX
7 3 (0.221%) Solaris
8 2 (0.147%) MVS
8 2 (0.147%) Windows XP
9 1 (0.074%) Android
9 1 (0.074%) Windows 8
9 1 (0.074%) Windows Server 2012
Processes & Methodologies
1 131 (9.639%) Project Management
2 107 (7.873%) Business Intelligence
2 107 (7.873%) Business Analysis
3 100 (7.358%) Migration
4 98 (7.211%) User Acceptance Testing
5 82 (6.034%) Stakeholder Management
6 81 (5.960%) E-Commerce
7 77 (5.666%) Change Management
7 77 (5.666%) Data Analysis
8 75 (5.519%) Workflow
9 73 (5.372%) Data Migration
10 71 (5.224%) Data Modelling
11 70 (5.151%) Analytics
12 63 (4.636%) Agile Software Development
13 61 (4.489%) ETL
14 60 (4.415%) ITIL
14 60 (4.415%) Data Management
15 53 (3.900%) Programme Management
16 51 (3.753%) Asset Management
17 43 (3.164%) PRINCE2
Programming Languages
1 248 (18.25%) SQL
2 161 (11.85%) C#
3 89 (6.549%) JavaScript
4 58 (4.268%) T-SQL
5 54 (3.974%) Java
6 28 (2.060%) VBA
7 26 (1.913%) Apex Code
8 22 (1.619%) PowerShell
9 19 (1.398%) ABAP
10 14 (1.030%) VB.NET
11 13 (0.957%) Python
12 10 (0.736%) Jython
13 8 (0.589%) PL/SQL
14 6 (0.442%) C++
15 5 (0.368%) VB
15 5 (0.368%) C
15 5 (0.368%) Perl
16 4 (0.294%) XAML
17 3 (0.221%) SAS Macro
17 3 (0.221%) VB6
Qualifications
1 63 (4.636%) Degree
2 30 (2.208%) ISEB
3 21 (1.545%) Security Cleared
4 15 (1.104%) SC Cleared
5 11 (0.809%) ISTQB
6 8 (0.589%) Microsoft Certification
7 7 (0.515%) PMI Certification
8 6 (0.442%) PRINCE2 Certification
9 5 (0.368%) BC Cleared
10 4 (0.294%) PMP
10 4 (0.294%) MBA
10 4 (0.294%) DV Cleared
11 3 (0.221%) PRINCE2 Practitioner
11 3 (0.221%) Cisco Certification
12 2 (0.147%) CISM
12 2 (0.147%) SAP Certification
12 2 (0.147%) MCP
12 2 (0.147%) Postgraduate
12 2 (0.147%) CCNA
12 2 (0.147%) CISSP
Quality Assurance & Compliance
1 42 (3.091%) QA
2 11 (0.809%) Basel II
3 10 (0.736%) SLA
3 10 (0.736%) Basel III
4 7 (0.515%) Data Quality
5 5 (0.368%) ISO 9001
6 2 (0.147%) Sarbanes-Oxley
6 2 (0.147%) ISO/IEC 27001
7 1 (0.074%) PCI DSS
System Software
1 33 (2.428%) Active Directory
2 7 (0.515%) XenApp
2 7 (0.515%) XenDesktop
2 7 (0.515%) UAG
3 6 (0.442%) ISA Server
3 6 (0.442%) VMware ESX
3 6 (0.442%) vSphere
4 5 (0.368%) Terminal Services
5 3 (0.221%) Hyper-V
6 2 (0.147%) Microsoft App-V
6 2 (0.147%) VMware Infrastructure
Systems Management
1 32 (2.355%) HP Quality Center
2 14 (1.030%) SCCM
3 10 (0.736%) SCOM
4 7 (0.515%) Norton AntiVirus
5 6 (0.442%) NetBackup
5 6 (0.442%) Symantec Enterprise Vault
5 6 (0.442%) HP SIM
6 5 (0.368%) Systems Management Server (SMS)
7 4 (0.294%) Tivoli Storage Manager
7 4 (0.294%) OpenView
8 2 (0.147%) Cisco IPCC
Vendors
1 326 (23.99%) Microsoft
2 201 (14.79%) Siebel
3 153 (11.26%) Oracle
4 151 (11.11%) Salesforce.com
5 97 (7.138%) SAP
6 23 (1.692%) HP
7 22 (1.619%) Informatica
8 20 (1.472%) Business Objects
9 18 (1.325%) Sitecore
10 15 (1.104%) hybris
10 15 (1.104%) VMware
11 14 (1.030%) Adobe
12 13 (0.957%) Unica
13 12 (0.883%) Twitter
14 10 (0.736%) Citrix
14 10 (0.736%) Cerillion
15 9 (0.662%) Teradata
15 9 (0.662%) PeopleSoft
15 9 (0.662%) CA
16 8 (0.589%) CheckPoint
City, London
C# Developer required immediately who has CRM experience for a client based in the financial industry and be working on the CRM Dynamics middleware. The ideal candidate will...
Marcus Donald People
Rate: £320 to £330 per day
Posted: 20 May 2013
London
Increased workload has led to the opening of a new role for a Microsoft Dynamics CRM Programmer assist on one of the client Dynamics CRM projects they are...
Nigel Frank International
Rate: £300 - £350 per day
Posted: 25 May 2013
City of London
Interview on the phone OFFER ASAPPlease get in touch ASAP... We focus on your motivations, aspirations and personal goals with the aim to match your skills, knowledge and...
Cognitive Group
Posted: 16 May 2013
City, London
Austin Fraser are currently recruiting for strong MS Dynamics CRM 2011 developers / consultants to join a dynamic team of highly skilled consultants, this will be working as part...
Austin Fraser
Rate: £0.00 per annum + Market rates
Posted: 24 May 2013
City, London
The Development Team Lead will need recent, hands on development experience in C# and ASP.Net MVC, as well as strong knowledge in one of Sharepoint, BizTalk or...
Lorien Resourcing
Rate: £500 - £600 per day
Posted: 24 May 2013
City of London
Dynamics CRM solutions Architect needed to work for a multinational leader on a long term contract.If you are the best then we need you... You will be...
Nigel Frank International
Rate: £400 - £550 per day
Posted: 24 May 2013
London
BackgroundWe are currently recruiting for a VB.Net Developer... The programme focuses on the development of SQL databases, user interface tools, CRM and SharePoint to support their business...
Capita Resourcing
Posted: 9 May 2013
London
General Summary: Seeking an accomplished and technically competent Microsoft Dynamics CRM Business Analyst offering that will play an integral role in identifying and analyzing business needs and provide...
Argyll Scott International
Rate: £600 per day
Posted: 24 May 2013
City of London
We deal with both Microsoft Partners & End Users globally and we have never had more live requirements & jobs for Microsoft Dynamics professionals. By specialising solely in placing candidates...
Nigel Frank International
Rate: £200 - £250 per day
Posted: 2 May 2013
London
My client, a leading IT consultancy, urgently requires a Dynamics CRM Consultant to an on-going implementation in the UK... and development of modifications to the Microsoft Dynamics...
Cornucopia IT Resourcing
Rate: From £400 to £450 per day all inclusive
Posted: 21 May 2013
London
Job DescriptionCGI are experiencing unprecedented demand for Microsoft Dynamics to provide innovative business solutions for a wide range of global upper mid-market and enterprise scale clients. As...
Argyll Scott International
Rate: £400 per day
Posted: 24 May 2013
London
Microsoft Development Lead, C#, ASP.NET, MVC, platforms (Sharepoint/biztalk/crm) , SQL, Asset Management, Investment Management, Wealth Management... Key roles: -Management of the Microsoft Development technical environment/architecture... -...
Harvey Nash plc
Rate: £500 - £650 per day
Posted: 24 May 2013
London
My client based in London is seeking a Oracle Consultant This is a very short term consultancy work.
Computer Futures
Posted: 21 May 2013
City of London
My client are looking for a Senior Microsoft Dynamics CRM Project Manager... The ideal candidate would of had previous experience working in a public sector organisation implementing Dynamics...
Nigel Frank International
Rate: £00 - £1 per annum
Posted: 23 May 2013
City of London
Leading global law firm require an experienced Test Analyst with CRM experience for a minimum of 4 months - based in the City of London. Quality Center and T-...
Hudson IT London
Rate: £300 - £360 per day
Posted: 29 April 2013
City, London
Senior PMO / PMO Lead / PMO / Project Management Officer / SAP / Planning / Stakeholders / Global / Change / RAID / PMO. Montash have been retained by a global company to secure a world-class...
Montash
Rate: £500 - £650 per day + Negotiable
Posted: 23 May 2013
London
Documenting designs and gap analysis in a form suitable for the Siebel/OBI development teams to efficiently work on. Hands on Siebel configuration & Oracle BI knowledge Excellent understanding...
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 23 May 2013
London
Due to a bottleneck of work and a looming deadline my client are in need of a Senior .NET developer to hit the floor running in this busy...
Hays Specialist Recruitment
Rate: £400.00 - £500.00 per day
Posted: 9 May 2013
London
Documenting designs and gap analysis in a form suitable for the Siebel/OBI development teams to efficiently work on. Hands on Siebel configuration & Oracle BI knowledge Excellent understanding...
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 23 May 2013
London
We are looking for a skilled Android Developer (Java) to support some ongoing projects around web mobile apps and backend integration within an Agile environment... The following areas...
ANSON MCCADE
Rate: Up to £400 per day maybe flexible depending on relevance of experience
Posted: 22 May 2013
Central London / West End
We are looking for a skilled Android Developer (Java) to support some ongoing projects around web mobile apps and backend integration within an Agile environment... The following areas...
ANSON MCCADE
Rate: Up to £450 per day maybe flexible depending on relevance of experience
Posted: 23 May 2013
London
The Project Manager will be tasked with primarily implementing Siebel CRM to replace a legacy application... Comprehensive Project Management experience is vital, however experience of working within a...
Hays Specialist Recruitment
Rate: £400.00 - £425.00 per day
Posted: 10 May 2013
City of London
You will be required to have the following skills and experience in order to be successful for this long term and immediate start position.
Montash Associates
Rate: £300 - £350 per day
Posted: 10 May 2013
London
We are urgently seeking an MS Dynamics / CRM Co-ordinator for our client in central London. Candidates must have in-depth MS Dynamics, develop and document business processes...
Church International
Rate: £128.00 per day
Posted: 15 May 2013
City of London
The role will include core BA skills- requirement gathering, gap analysis and process improvement but also a strong technical theme of configuration of Siebel and understanding of EIM,...
Sand Resources
Rate: £450 - £525 per day
Posted: 24 May 2013