The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 100 84 88
Rank change year-on-year
-16 +4
Contract jobs citing Incident Management 31 41 34
As % of all contract IT jobs located in the North West 0.99% 1.51% 1.28%
As % of the Processes & Methodologies category 1.34% 2.06% 1.91%
Number of daily rates quoted 13 15 15
Average daily rate
Keep up to 90%
of your Daily Rate
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£213 £275 £180
Average daily rate % change year-on-year
-22.72% +52.77%
90% offered a daily rate of more than £117 £114 £117
10% offered a daily rate of more than £505 £315 £363
UK excluding London average daily rate £325 £311 £314
% change year-on-year
+4.41% -0.79%
Number of hourly rates quoted 12 13 5
Average hourly rate £15.58 £15.00 £10.00
Average hourly rate % change year-on-year
+3.86% +50.00%
UK excluding London average hourly rate £15.00 £16.50 £13.00
% change year-on-year
-9.09% +26.92%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2316 1990 1778
As % of all contract IT jobs located in the North West 73.62% 73.13% 66.69%
Number of daily rates quoted 1381 1021 939
Average daily rate £375 £363 £338
Average daily rate % change year-on-year
+3.44% +7.40%
90% offered a daily rate of more than £265 £250 £225
10% offered a daily rate of more than £535 £525 £500
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 92 102 86
Average hourly rate £25.00 £31.56 £22.50
Average hourly rate % change year-on-year
-20.77% +40.24%
90% offered a hourly rate of more than £13.00 £13.67 £12.45
10% offered a hourly rate of more than £45.00 £45.00 £52.50
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 26 January 2015.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -13 14 £138 -37.14% 6
Cheshire +4 12 £408 +17.68% 2
Lancashire - 4 £269 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 26 January 2015, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 29 (44.62%) Windows
2 24 (36.92%) Service Management
3 23 (35.38%) ITIL
4 20 (30.77%) SLA
5 15 (23.08%) Problem Management
6 11 (16.92%) Finance
6 11 (16.92%) MS Office
7 10 (15.38%) MS Excel
7 10 (15.38%) Service Delivery
7 10 (15.38%) Security Cleared
8 9 (13.85%) SC Cleared
8 9 (13.85%) Microsoft
9 7 (10.77%) HP
9 7 (10.77%) Windows NT
9 7 (10.77%) Windows XP
10 6 (9.23%) HTML
10 6 (9.23%) Oracle
10 6 (9.23%) Intranet
10 6 (9.23%) CICS
11 5 (7.69%) Project Management
11 5 (7.69%) Citrix
11 5 (7.69%) Disaster Recovery
11 5 (7.69%) ITSM
11 5 (7.69%) Risk Management
11 5 (7.69%) Banking
11 5 (7.69%) Analytical Skills
12 4 (6.15%) VMware Infrastructure
12 4 (6.15%) Release Management
12 4 (6.15%) Time Management
12 4 (6.15%) Knowledge Management

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 26 January 2015, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.23%) CICS
2 4 (6.15%) WebLogic
3 3 (4.62%) IIS
3 3 (4.62%) Documentum
4 2 (3.08%) SharePoint
5 1 (1.54%) WebSphere
5 1 (1.54%) Oracle Coherence
5 1 (1.54%) JBoss
5 1 (1.54%) IBM Notes
5 1 (1.54%) Apache
5 1 (1.54%) Tomcat
Applications
1 11 (16.92%) MS Office
2 10 (15.38%) MS Excel
Business Applications
1 3 (4.62%) Oracle EBS
2 1 (1.54%) SAP Oil and Gas
2 1 (1.54%) SAP FI
Communications & Networking
1 6 (9.23%) Intranet
2 4 (6.15%) Internet
3 1 (1.54%) LDAP
3 1 (1.54%) FTP
Database & Business Intelligence
1 3 (4.62%) SQL Server
1 3 (4.62%) BODI
1 3 (4.62%) Oracle Database
2 1 (1.54%) Oracle BI EE
2 1 (1.54%) Oracle Reports
2 1 (1.54%) Data Warehouse
Development Applications
1 2 (3.08%) Subversion
1 2 (3.08%) Git (software)
General
1 11 (16.92%) Finance
2 5 (7.69%) Banking
3 4 (6.15%) Retail
4 3 (4.62%) Retail Banking
5 2 (3.08%) Local Government
6 1 (1.54%) Back Office
6 1 (1.54%) General Ledger
6 1 (1.54%) Manufacturing
Job Titles
1 28 (43.08%) Analyst
2 18 (27.69%) Service Analyst
2 18 (27.69%) Service Desk Analyst
3 9 (13.85%) 1st Line Support
4 5 (7.69%) Desktop Support
4 5 (7.69%) Incident Manager
5 3 (4.62%) Help Desk Analyst
5 3 (4.62%) Help Desk Support
5 3 (4.62%) Service Manager
5 3 (4.62%) Problem Analyst
6 2 (3.08%) Project Manager
6 2 (3.08%) Support Engineer
6 2 (3.08%) Security Consultant
6 2 (3.08%) Consultant
6 2 (3.08%) Support Analyst
6 2 (3.08%) Incident Analyst
6 2 (3.08%) Team Leader
6 2 (3.08%) Development Team Leader
6 2 (3.08%) Problem Manager
6 2 (3.08%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 6 (9.23%) HTML
2 2 (3.08%) Web Services
2 2 (3.08%) XML
2 2 (3.08%) WSDL
2 2 (3.08%) Java EE
2 2 (3.08%) JSON
2 2 (3.08%) jQuery
2 2 (3.08%) HTML5
2 2 (3.08%) AngularJS
3 1 (1.54%) Oracle Fusion
3 1 (1.54%) Middleware
Miscellaneous
1 5 (7.69%) Analytical Skills
2 4 (6.15%) Management Information System
3 3 (4.62%) Replication
3 3 (4.62%) Enterprise Software
4 2 (3.08%) Open Source
4 2 (3.08%) Mainframe
4 2 (3.08%) GIS
5 1 (1.54%) AS400
5 1 (1.54%) Tandem
5 1 (1.54%) Statistics
Operating Systems
1 29 (44.62%) Windows
2 7 (10.77%) Windows NT
2 7 (10.77%) Windows XP
3 4 (6.15%) HPUX
3 4 (6.15%) Solaris
4 3 (4.62%) Linux
4 3 (4.62%) AIX
4 3 (4.62%) Windows Server 2003
4 3 (4.62%) Windows Server 2008
4 3 (4.62%) UNIX
5 2 (3.08%) Mac OS
5 2 (3.08%) Windows Vista
6 1 (1.54%) VMS
Processes & Methodologies
1 24 (36.92%) Service Management
2 23 (35.38%) ITIL
3 15 (23.08%) Problem Management
4 10 (15.38%) Service Delivery
5 5 (7.69%) Disaster Recovery
5 5 (7.69%) ITSM
5 5 (7.69%) Risk Management
5 5 (7.69%) Project Management
6 4 (6.15%) Release Management
6 4 (6.15%) Knowledge Management
6 4 (6.15%) Time Management
6 4 (6.15%) Migration
6 4 (6.15%) Change Management
7 3 (4.62%) PRINCE2
7 3 (4.62%) Supplier Management
7 3 (4.62%) Portfolio Management
8 2 (3.08%) Stakeholder Engagement
8 2 (3.08%) Waterfall
8 2 (3.08%) BDD
8 2 (3.08%) Change Control
Programming Languages
1 3 (4.62%) Java
2 2 (3.08%) JavaScript
2 2 (3.08%) SQR
2 2 (3.08%) C
2 2 (3.08%) C++
2 2 (3.08%) Objective-C
3 1 (1.54%) JCL
Qualifications
1 10 (15.38%) Security Cleared
2 9 (13.85%) SC Cleared
3 3 (4.62%) ITIL Foundation Certificate
4 2 (3.08%) Degree
4 2 (3.08%) CISSP
5 1 (1.54%) Cisco Certification
5 1 (1.54%) Microsoft Certification
5 1 (1.54%) VMware Certified Professional (VCP)
5 1 (1.54%) MCTS
5 1 (1.54%) MCP
5 1 (1.54%) MCSA
5 1 (1.54%) CCNA
5 1 (1.54%) CCA
5 1 (1.54%) Citrix Certification
Quality Assurance & Compliance
1 20 (30.77%) SLA
2 1 (1.54%) QA
System Software
1 4 (6.15%) Active Directory
1 4 (6.15%) VMware Infrastructure
2 1 (1.54%) Hyper-V
2 1 (1.54%) Tivoli Workload Scheduler
Systems Management
1 2 (3.08%) Tivoli
2 1 (1.54%) Foglight
2 1 (1.54%) OMEGAMON
2 1 (1.54%) CA Wily
Vendors
1 9 (13.85%) Microsoft
2 7 (10.77%) HP
3 6 (9.23%) Oracle
4 5 (7.69%) Citrix
5 4 (6.15%) Cisco
5 4 (6.15%) VMware
6 3 (4.62%) Compuware
6 3 (4.62%) F5
6 3 (4.62%) Business Objects
7 2 (3.08%) McAfee
7 2 (3.08%) Sophos
8 1 (1.54%) Sun
8 1 (1.54%) Tumbleweed
8 1 (1.54%) SAP
8 1 (1.54%) IBM
8 1 (1.54%) Lotus
8 1 (1.54%) Red Hat
8 1 (1.54%) TIBCO
8 1 (1.54%) Remedy