The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Incident Management
Rank 104 97 82
Rank change year-on-year
-7 -15
Contract jobs citing Incident Management 32 34 47
As % of all contract IT jobs located in the North West 1.00% 1.22% 1.52%
As % of the Processes & Methodologies category 1.37% 1.65% 2.31%
Number of daily rates quoted 13 11 26
Average daily rate
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£363 £210 £330
Average daily rate % change year-on-year
+72.61% -36.36%
90% offered a daily rate of more than £107 £110 £160
10% offered a daily rate of more than £525 £375 £525
UK excluding London average daily rate £300 £290 £325
% change year-on-year
+3.44% -10.76%
Number of hourly rates quoted 12 16 8
Average hourly rate £15.00 £17.15 £18.50
Average hourly rate % change year-on-year
-12.53% -7.29%
90% offered a hourly rate of more than £10.70 £12.56 £18.00
10% offered a hourly rate of more than £26.82 £20.19 £20.05
UK excluding London average hourly rate £16.08 £17.00 £13.50
% change year-on-year
-5.41% +25.92%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2337 2066 2036
As % of all contract IT jobs located in the North West 73.33% 74.34% 65.76%
Number of daily rates quoted 1370 1014 1023
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £250 £238 £225
10% offered a daily rate of more than £525 £488 £480
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 105 118 85
Average hourly rate £28.00 £22.88 £22.50
Average hourly rate % change year-on-year
+22.40% +1.66%
90% offered a hourly rate of more than £13.10 £13.67 £12.82
10% offered a hourly rate of more than £67.00 £44.90 £65.12
UK excluding London average hourly rate £25.00 £29.00 £29.00
% change year-on-year
-13.79% -

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 24 November 2014.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 24 November 2014.

Incident Management Hourly Rate Histogram in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +17 13 £413 +11.11% 2
Manchester -16 13 £140 -6.66% 9
Merseyside -4 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 24 November 2014, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 28 (41.79%) Windows
2 24 (35.82%) ITIL
3 18 (26.87%) SLA
3 18 (26.87%) Service Management
4 17 (25.37%) Problem Management
5 13 (19.40%) Finance
6 11 (16.42%) Service Delivery
6 11 (16.42%) Microsoft
7 10 (14.93%) MS Excel
8 9 (13.43%) MS Office
9 8 (11.94%) CISSP
9 8 (11.94%) Information Security
10 7 (10.45%) Change Management
10 7 (10.45%) Active Directory
10 7 (10.45%) McAfee
10 7 (10.45%) Sophos
10 7 (10.45%) Windows Server 2003
10 7 (10.45%) SQL Server
10 7 (10.45%) Security Cleared
10 7 (10.45%) Windows Server 2008
11 6 (8.96%) Security Testing
11 6 (8.96%) Open Source
11 6 (8.96%) SC Cleared
11 6 (8.96%) IIS
11 6 (8.96%) Oracle
11 6 (8.96%) Windows NT
11 6 (8.96%) Microsoft Certification
11 6 (8.96%) HP
11 6 (8.96%) CICS
11 6 (8.96%) Management Information System

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 24 November 2014, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.96%) IIS
1 6 (8.96%) CICS
2 5 (7.46%) SharePoint
3 4 (5.97%) WebLogic
3 4 (5.97%) SharePoint 2010
4 3 (4.48%) Documentum
5 1 (1.49%) WebSphere
5 1 (1.49%) Oracle Coherence
5 1 (1.49%) JBoss
5 1 (1.49%) IBM Notes
5 1 (1.49%) Apache
5 1 (1.49%) Tomcat
Applications
1 10 (14.93%) MS Excel
2 9 (13.43%) MS Office
Business Applications
1 3 (4.48%) Oracle EBS
Communications & Networking
1 5 (7.46%) Intranet
1 5 (7.46%) Firewall
2 4 (5.97%) TCP/IP
2 4 (5.97%) DNS
3 2 (2.99%) Intrusion Detection
3 2 (2.99%) Network Security
4 1 (1.49%) SAN
4 1 (1.49%) LDAP
4 1 (1.49%) FTP
Database & Business Intelligence
1 7 (10.45%) SQL Server
2 4 (5.97%) SQL Server 2005
2 4 (5.97%) SQL Server 2008
3 3 (4.48%) Oracle Database
3 3 (4.48%) BODI
4 1 (1.49%) Oracle BI EE
4 1 (1.49%) Oracle Reports
4 1 (1.49%) Data Warehouse
Development Applications
1 3 (4.48%) Metasploit
General
1 13 (19.40%) Finance
2 5 (7.46%) Retail
3 3 (4.48%) Banking
3 3 (4.48%) Retail Banking
4 2 (2.99%) Local Government
5 1 (1.49%) Back Office
Job Titles
1 28 (41.79%) Analyst
2 17 (25.37%) Service Analyst
2 17 (25.37%) Service Desk Analyst
3 8 (11.94%) 1st Line Support
4 4 (5.97%) Incident Manager
5 3 (4.48%) Support Engineer
5 3 (4.48%) Help Desk Analyst
5 3 (4.48%) Security Consultant
5 3 (4.48%) Consultant
5 3 (4.48%) Desktop Support
5 3 (4.48%) Security Specialist
5 3 (4.48%) Information Security Consultant
6 2 (2.99%) Problem Analyst
6 2 (2.99%) Problem Manager
6 2 (2.99%) Desktop Engineer
6 2 (2.99%) Technical Specialist
6 2 (2.99%) Security Analyst
6 2 (2.99%) Service Manager
6 2 (2.99%) Desktop Support Engineer
6 2 (2.99%) Help Desk Support
Libraries, Frameworks & Software Standards
1 4 (5.97%) .NET
2 1 (1.49%) Middleware
2 1 (1.49%) Oracle Fusion
Miscellaneous
1 6 (8.96%) Management Information System
1 6 (8.96%) Open Source
2 4 (5.97%) Analytical Skills
2 4 (5.97%) Clustering
3 3 (4.48%) Enterprise Software
4 2 (2.99%) Replication
4 2 (2.99%) Data Protection Act
4 2 (2.99%) PKI
4 2 (2.99%) GIS
5 1 (1.49%) Mainframe
5 1 (1.49%) AS400
5 1 (1.49%) Statistics
5 1 (1.49%) Tandem
Operating Systems
1 28 (41.79%) Windows
2 7 (10.45%) Windows Server 2003
2 7 (10.45%) Windows Server 2008
3 6 (8.96%) Windows NT
4 5 (7.46%) UNIX
5 4 (5.97%) Windows XP
5 4 (5.97%) HPUX
5 4 (5.97%) Solaris
6 3 (4.48%) Linux
6 3 (4.48%) AIX
7 1 (1.49%) VMS
7 1 (1.49%) Windows 7
Processes & Methodologies
1 24 (35.82%) ITIL
2 18 (26.87%) Service Management
3 17 (25.37%) Problem Management
4 11 (16.42%) Service Delivery
5 8 (11.94%) Information Security
6 7 (10.45%) Change Management
7 6 (8.96%) Security Testing
7 6 (8.96%) Penetration Testing
8 5 (7.46%) Project Management
8 5 (7.46%) Risk Management
9 4 (5.97%) ITSM
9 4 (5.97%) Migration
9 4 (5.97%) Time Management
9 4 (5.97%) Capacity Management
9 4 (5.97%) Load Balancing
10 3 (4.48%) Release Management
10 3 (4.48%) Portfolio Management
10 3 (4.48%) Disaster Recovery
11 2 (2.99%) Stakeholder Management
11 2 (2.99%) Identity Management
Programming Languages
1 4 (5.97%) SQL
1 4 (5.97%) PowerShell
2 2 (2.99%) SQR
3 1 (1.49%) Java
Qualifications
1 8 (11.94%) CISSP
2 7 (10.45%) Security Cleared
3 6 (8.96%) SC Cleared
3 6 (8.96%) MCTS
3 6 (8.96%) Microsoft Certification
4 5 (7.46%) MCSE
4 5 (7.46%) MCITP
5 2 (2.99%) CISM
5 2 (2.99%) CEH
5 2 (2.99%) VMware Certified Professional (VCP)
5 2 (2.99%) MCP
5 2 (2.99%) ITIL Foundation Certificate
5 2 (2.99%) MCSA
5 2 (2.99%) CCNA
5 2 (2.99%) CCA
5 2 (2.99%) Citrix Certification
5 2 (2.99%) Cisco Certification
6 1 (1.49%) ITIL Certification
Quality Assurance & Compliance
1 18 (26.87%) SLA
2 2 (2.99%) QA
System Software
1 7 (10.45%) Active Directory
2 5 (7.46%) VMware Infrastructure
3 2 (2.99%) Hyper-V
Systems Management
1 3 (4.48%) CORE IMPACT
2 1 (1.49%) Tivoli
2 1 (1.49%) Foglight
2 1 (1.49%) Backup Exec
2 1 (1.49%) OMEGAMON
2 1 (1.49%) SCCM
2 1 (1.49%) SCOM
2 1 (1.49%) CA Wily
Vendors
1 11 (16.42%) Microsoft
2 7 (10.45%) McAfee
2 7 (10.45%) Sophos
3 6 (8.96%) Oracle
3 6 (8.96%) HP
4 5 (7.46%) Citrix
4 5 (7.46%) VMware
5 4 (5.97%) Cisco
6 3 (4.48%) Business Objects
6 3 (4.48%) Sourcefire
6 3 (4.48%) IronPort
6 3 (4.48%) CheckPoint
6 3 (4.48%) Compuware
6 3 (4.48%) F5
7 1 (1.49%) Sun
7 1 (1.49%) TIBCO
7 1 (1.49%) Symantec
7 1 (1.49%) Remedy
7 1 (1.49%) Tumbleweed
7 1 (1.49%) IBM
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