The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Incident Management
England / North West
Rank 104 123 110
Rank change year-on-year
+19 -13
Contract jobs citing Incident Management 33 37 36
As % of all contract IT jobs located in the North West 1.27% 0.96% 1.06%
As % of the Processes & Methodologies category 1.55% 1.17% 1.36%
Number of daily rates quoted 24 22 12
Median daily rate £180 £350 £213
Median daily rate % change year-on-year
-48.57% +64.70%
90% offered a daily rate of more than £120 £132 £136
10% offered a daily rate of more than £443 £498 £389
UK excluding London median daily rate £313 £335 £320
% change year-on-year
-6.71% +4.68%
Number of hourly rates quoted 4 3 16
Median hourly rate £16.50 £17.50 £16.83
Median hourly rate % change year-on-year
-5.71% +3.98%
90% offered a hourly rate of more than £14.65 £14.30 £13.25
10% offered a hourly rate of more than £22.03 £17.72 £19.23
UK excluding London median hourly rate £15.25 £16.50 £13.50
% change year-on-year
-7.57% +22.22%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2135 3156 2639
As % of all contract IT jobs located in the North West 82.31% 82.29% 77.96%
Number of daily rates quoted 1363 1903 1514
Median daily rate £400 £400 £400
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £533 £550
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 96 144 112
Median hourly rate £42.48 £37.50 £37.00
Median hourly rate % change year-on-year
+13.26% +1.35%
90% offered a hourly rate of more than £14.95 £16.00 £13.90
10% offered a hourly rate of more than £51.71 £50.00 £55.00
UK excluding London median hourly rate £36.00 £40.00 £27.79
% change year-on-year
-10.00% +43.93%

Incident Management
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 25 February 2017.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +8 15 £185 -43.07% 6
Cheshire +35 10 £130 -67.50%
Merseyside - 3 £413 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 25 February 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Incident Management.

1 44 (55.70%) ITIL
2 37 (46.84%) Change Management
3 28 (35.44%) Problem Management
4 25 (31.65%) Analytical Skills
5 23 (29.11%) Service Management
6 20 (25.32%) Windows
6 20 (25.32%) Microsoft
7 16 (20.25%) Active Directory
8 15 (18.99%) MS Office
9 11 (13.92%) Trend Analysis
9 11 (13.92%) Oracle
9 11 (13.92%) IBM Notes
9 11 (13.92%) Lotus
9 11 (13.92%) Systems Management Server (SMS)
10 9 (11.39%) Python
10 9 (11.39%) Perl
11 8 (10.13%) Information Security
11 8 (10.13%) Finance
11 8 (10.13%) MS Excel
11 8 (10.13%) Windows XP
11 8 (10.13%) Security Cleared
12 7 (8.86%) PowerShell
12 7 (8.86%) Windows 7
12 7 (8.86%) Computer Science
12 7 (8.86%) Root Cause Analysis
12 7 (8.86%) MCP
12 7 (8.86%) PRINCE2
12 7 (8.86%) Oracle EBS
13 6 (7.59%) Stakeholder Management
13 6 (7.59%) Service Delivery

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.92%) IBM Notes
2 4 (5.06%) Apache
2 4 (5.06%) JBoss
2 4 (5.06%) Tomcat
2 4 (5.06%) WebLogic
3 3 (3.80%) IIS
3 3 (3.80%) nginx
3 3 (3.80%) Oracle 10gAS
4 2 (2.53%) Oracle Application Server
4 2 (2.53%) SharePoint
5 1 (1.27%) MS Exchange
5 1 (1.27%) SAP Portal
5 1 (1.27%) Skype for Business
5 1 (1.27%) WebSphere
Applications
1 15 (18.99%) MS Office
2 8 (10.13%) MS Excel
3 1 (1.27%) MS PowerPoint
3 1 (1.27%) MS Project
3 1 (1.27%) MS Visio
Business Applications
1 7 (8.86%) Oracle EBS
2 4 (5.06%) Oracle Cash Management
2 4 (5.06%) Oracle General Ledger
2 4 (5.06%) Oracle Payables
3 2 (2.53%) Oracle Applications
3 2 (2.53%) Oracle EBS R12
4 1 (1.27%) Oracle Financials
4 1 (1.27%) Remedy ITSM
4 1 (1.27%) SAP GRC
4 1 (1.27%) SAP HCM
4 1 (1.27%) SAP HR
Cloud Services
1 4 (5.06%) IaaS
1 4 (5.06%) PaaS
1 4 (5.06%) SaaS
Communications & Networking
1 4 (5.06%) LDAP
1 4 (5.06%) SSL
2 3 (3.80%) Kerberos
3 2 (2.53%) LAN
3 2 (2.53%) WAN
3 2 (2.53%) WebEx
4 1 (1.27%) DNS
4 1 (1.27%) VPN
Database & Business Intelligence
1 3 (3.80%) Oracle Reports
2 2 (2.53%) Big Data
2 2 (2.53%) Hadoop
2 2 (2.53%) MySQL
2 2 (2.53%) NoSQL
2 2 (2.53%) Oracle Database
2 2 (2.53%) Oracle Database 12c
2 2 (2.53%) PostgreSQL
3 1 (1.27%) Oracle BI EE
Development Applications
1 2 (2.53%) Git (software)
1 2 (2.53%) Subversion
2 1 (1.27%) eCATT
2 1 (1.27%) JIRA
2 1 (1.27%) LSMW
General
1 8 (10.13%) Finance
2 4 (5.06%) General Ledger
3 3 (3.80%) Banking
4 1 (1.27%) Local Government
Job Titles
1 32 (40.51%) Analyst
2 22 (27.85%) Service Desk Analyst
3 21 (26.58%) Service Analyst
4 12 (15.19%) 1st Line Service Desk Analyst
5 9 (11.39%) Service Manager
6 5 (6.33%) Administrator
6 5 (6.33%) Incident Manager
7 4 (5.06%) Incident Handler
8 3 (3.80%) Delivery Manager
8 3 (3.80%) Incident Analyst
8 3 (3.80%) ITIL Manager
8 3 (3.80%) Middleware Engineer
8 3 (3.80%) Security Analyst
8 3 (3.80%) Services Delivery Manager
8 3 (3.80%) Technical Manager
9 2 (2.53%) Information Manager
9 2 (2.53%) Oracle Consultant
9 2 (2.53%) Oracle DBA
9 2 (2.53%) Service Desk Manager
9 2 (2.53%) Technical Operations Manager
Libraries, Frameworks & Software Standards
1 4 (5.06%) Middleware
1 4 (5.06%) Oracle Fusion
2 1 (1.27%) CSS
Miscellaneous
1 25 (31.65%) Analytical Skills
2 7 (8.86%) Computer Science
3 6 (7.59%) Blackberry
3 6 (7.59%) Cyberthreat
4 5 (6.33%) iPhone
5 4 (5.06%) Linux Command Line
5 4 (5.06%) Management Information System
5 4 (5.06%) User Experience
6 3 (3.80%) Learning Management System
6 3 (3.80%) SCORM
7 2 (2.53%) e-Learning
8 1 (1.27%) Data Centre
8 1 (1.27%) Driving Licence
8 1 (1.27%) Foreign Exchange (FX)
8 1 (1.27%) Mobile App
8 1 (1.27%) Online Banking
8 1 (1.27%) Smartphone
8 1 (1.27%) Tandem
Operating Systems
1 20 (25.32%) Windows
2 8 (10.13%) Windows XP
3 7 (8.86%) Windows 7
4 5 (6.33%) Unix
4 5 (6.33%) Windows 8
5 3 (3.80%) Linux
5 3 (3.80%) Windows Server
6 2 (2.53%) Android
6 2 (2.53%) Apple iOS
6 2 (2.53%) Windows 2000
6 2 (2.53%) Windows Server 2008
7 1 (1.27%) AIX
7 1 (1.27%) Windows Server 2003
7 1 (1.27%) Windows Server 2012
Processes & Methodologies
1 44 (55.70%) ITIL
2 37 (46.84%) Change Management
3 28 (35.44%) Problem Management
4 23 (29.11%) Service Management
5 11 (13.92%) Trend Analysis
6 8 (10.13%) Information Security
7 7 (8.86%) PRINCE2
7 7 (8.86%) Root Cause Analysis
8 6 (7.59%) Cybersecurity
8 6 (7.59%) DevOps
8 6 (7.59%) Service Delivery
8 6 (7.59%) Stakeholder Management
9 5 (6.33%) Agile Software Development
9 5 (6.33%) Cash Management
9 5 (6.33%) Identity Management
9 5 (6.33%) Performance Tuning
10 4 (5.06%) Configuration Management
10 4 (5.06%) Infrastructure Management
10 4 (5.06%) Open Source
11 3 (3.80%) ERP
Programming Languages
1 9 (11.39%) Perl
1 9 (11.39%) Python
2 7 (8.86%) PowerShell
3 3 (3.80%) Java
Qualifications
1 8 (10.13%) Security Cleared
2 7 (8.86%) MCP
3 4 (5.06%) CEH
3 4 (5.06%) CISSP
3 4 (5.06%) GCFA
3 4 (5.06%) GIAC
3 4 (5.06%) SANS
4 3 (3.80%) SC Cleared
5 2 (2.53%) ITIL Certification
6 1 (1.27%) BPSS Clearance
6 1 (1.27%) DBS Check
6 1 (1.27%) Degree
6 1 (1.27%) ISEB
6 1 (1.27%) ISTQB Foundation Certification
6 1 (1.27%) ITIL Foundation Certificate
6 1 (1.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (7.59%) SLA
2 2 (2.53%) ISO/IEC 27001
3 1 (1.27%) Disclosure Scotland
3 1 (1.27%) PCI DSS
System Software
1 16 (20.25%) Active Directory
2 2 (2.53%) KVM
2 2 (2.53%) Virtual Machines
3 1 (1.27%) BitLocker
Systems Management
1 11 (13.92%) Systems Management Server (SMS)
2 4 (5.06%) SCCM
3 2 (2.53%) CSIRT
3 2 (2.53%) Ganglia
3 2 (2.53%) Nagios
3 2 (2.53%) Puppet
3 2 (2.53%) Salt
4 1 (1.27%) AirWatch
4 1 (1.27%) Computer Incident Response Team
Vendors
1 20 (25.32%) Microsoft
2 11 (13.92%) Lotus
2 11 (13.92%) Oracle
3 4 (5.06%) Citrix
4 3 (3.80%) Saba
5 2 (2.53%) HP
5 2 (2.53%) Remedy
5 2 (2.53%) SaltStack
5 2 (2.53%) SAP
5 2 (2.53%) Splunk
6 1 (1.27%) Apple
6 1 (1.27%) AppSense
6 1 (1.27%) Ariba
6 1 (1.27%) BMC
6 1 (1.27%) Capita
6 1 (1.27%) Concur
6 1 (1.27%) Intel Security
6 1 (1.27%) Samsung
6 1 (1.27%) TOWER Software
6 1 (1.27%) WorldPay