The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 119 111 84
Rank change year-on-year
-8 -27
Contract jobs citing Incident Management 33 31 45
As % of all contract IT jobs located in the North West 0.87% 0.96% 1.63%
As % of the Processes & Methodologies category 1.08% 1.25% 2.18%
Number of daily rates quoted 19 10 21
Average daily rate £375 £213 £288
Average daily rate % change year-on-year
+76.47% -26.08%
90% offered a daily rate of more than £182 £124 £120
10% offered a daily rate of more than £515 £414 £518
UK excluding London average daily rate £325 £310 £320
% change year-on-year
+4.83% -3.12%
Number of hourly rates quoted 4 12 12
Average hourly rate £17.64 £16.12 £15.00
Average hourly rate % change year-on-year
+9.39% +7.46%
90% offered a hourly rate of more than £14.70 £11.50 £11.76
10% offered a hourly rate of more than £17.77 £19.41 £17.15
UK excluding London average hourly rate £16.50 £13.50 £16.50
% change year-on-year
+22.22% -18.18%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3066 2477 2060
As % of all contract IT jobs located in the North West 80.64% 76.55% 74.77%
Number of daily rates quoted 1883 1463 1050
Average daily rate £400 £388 £363
Average daily rate % change year-on-year
+3.22% +6.89%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 118 99 109
Average hourly rate £38.00 £32.50 £33.00
Average hourly rate % change year-on-year
+16.92% -1.51%
90% offered a hourly rate of more than £16.00 £13.40 £13.00
10% offered a hourly rate of more than £53.00 £49.50 £46.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 9 February 2016.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -15 16 £375 +167.85% 4
Cheshire -5 10 £400 +2.56% 2
Lancashire 0 3 - - 4
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 9 February 2016, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 43 (43.43%) ITIL
2 32 (32.32%) Banking
3 28 (28.28%) Change Management
4 24 (24.24%) Service Management
4 24 (24.24%) Problem Management
5 22 (22.22%) Windows
6 20 (20.20%) Management Information System
7 17 (17.17%) Finance
8 15 (15.15%) Internet
8 15 (15.15%) HTML
8 15 (15.15%) Information Security
9 14 (14.14%) Intrusion Detection
9 14 (14.14%) Cybersecurity
10 13 (13.13%) Network Monitoring
10 13 (13.13%) Release Management
10 13 (13.13%) GIS
10 13 (13.13%) Service Delivery
11 12 (12.12%) Investment Banking
12 11 (11.11%) Asset Management
12 11 (11.11%) SC Cleared
12 11 (11.11%) Security Cleared
12 11 (11.11%) Project Management
12 11 (11.11%) SQL
13 10 (10.10%) SLA
14 8 (8.08%) Capacity Management
14 8 (8.08%) Risk Management
14 8 (8.08%) Microsoft
14 8 (8.08%) Active Directory
14 8 (8.08%) SAP
15 7 (7.07%) Demand Management

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 9 February 2016, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.02%) CICS
1 2 (2.02%) JBoss
1 2 (2.02%) MS Exchange
1 2 (2.02%) SharePoint
1 2 (2.02%) WebSphere
2 1 (1.01%) Apache
2 1 (1.01%) Oracle Workflow
2 1 (1.01%) Skype for Business
Applications
1 2 (2.02%) MS Office
2 1 (1.01%) MS PowerPoint
Business Applications
1 2 (2.02%) Dynamics NAV
1 2 (2.02%) Remedy ITSM
1 2 (2.02%) SAP Oil and Gas
Cloud Services
1 2 (2.02%) SaaS
Communications & Networking
1 15 (15.15%) Internet
2 14 (14.14%) Intrusion Detection
3 7 (7.07%) TCP/IP
4 4 (4.04%) DHCP
4 4 (4.04%) DNS
5 3 (3.03%) LAN
5 3 (3.03%) Remote Desktop
5 3 (3.03%) WAN
6 2 (2.02%) Cisco ICM
6 2 (2.02%) SAN
7 1 (1.01%) FTP
7 1 (1.01%) GPRS
7 1 (1.01%) GSM
7 1 (1.01%) HTTP
7 1 (1.01%) LDAP
7 1 (1.01%) SMS
7 1 (1.01%) SMTP
7 1 (1.01%) SNA
7 1 (1.01%) UMTS
7 1 (1.01%) VLAN
Database & Business Intelligence
1 13 (13.13%) GIS
2 4 (4.04%) Data Warehouse
2 4 (4.04%) Enterprise Data Warehouse
3 3 (3.03%) DB2
4 2 (2.02%) Crystal Reports
4 2 (2.02%) DataStage
4 2 (2.02%) SQL Server
4 2 (2.02%) Star Schema
5 1 (1.01%) Cognos Impromptu
5 1 (1.01%) Cognos Powerplay
5 1 (1.01%) Cognos Transformer
5 1 (1.01%) DTS
5 1 (1.01%) Easytrieve
5 1 (1.01%) IDMS
5 1 (1.01%) Oracle Database
5 1 (1.01%) ReportNet
5 1 (1.01%) SQL Server Integration Services
Development Applications
1 3 (3.03%) JUnit
2 2 (2.02%) FishEye
2 2 (2.02%) Git (software)
2 2 (2.02%) Jenkins
2 2 (2.02%) JIRA
3 1 (1.01%) CA Gen
General
1 32 (32.32%) Banking
2 17 (17.17%) Finance
3 12 (12.12%) Investment Banking
4 4 (4.04%) Manufacturing
5 3 (3.03%) Retail
6 2 (2.02%) Retail Banking
6 2 (2.02%) Telecoms
7 1 (1.01%) Pharmaceutical
Job Titles
1 14 (14.14%) Service Manager
2 13 (13.13%) Security Specialist
3 12 (12.12%) 1st Line Support
3 12 (12.12%) Analyst
3 12 (12.12%) Service Desk Support
4 11 (11.11%) Incident Manager
5 10 (10.10%) 2nd Line Support
6 9 (9.09%) 1st/2nd Line Support
7 8 (8.08%) Service Analyst
7 8 (8.08%) Services Delivery Manager
7 8 (8.08%) Support Engineer
8 7 (7.07%) 1st/2nd Line Desktop Support
8 7 (7.07%) 2nd Line Desktop Support
8 7 (7.07%) Delivery Manager
8 7 (7.07%) Desktop Support
8 7 (7.07%) Developer
8 7 (7.07%) Service Desk Analyst
9 6 (6.06%) 1st Line Service Desk Analyst
10 5 (5.05%) 1st Line Support Analyst
10 5 (5.05%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 15 (15.15%) HTML
2 6 (6.06%) J2EE
3 3 (3.03%) AngularJS
3 3 (3.03%) CSS
3 3 (3.03%) HTML5
3 3 (3.03%) jQuery
4 2 (2.02%) ISPF
4 2 (2.02%) Spring
4 2 (2.02%) Struts
5 1 (1.01%) .NET
5 1 (1.01%) APPC
5 1 (1.01%) ASP.NET
Miscellaneous
1 20 (20.20%) Management Information System
2 6 (6.06%) Mainframe
3 5 (5.05%) Analytical Skills
4 4 (4.04%) Contactless
4 4 (4.04%) Life Science
4 4 (4.04%) Mobile App
5 3 (3.03%) Device Driver
5 3 (3.03%) IBM Mainframe
6 2 (2.02%) Client/Server
6 2 (2.02%) Clustering
6 2 (2.02%) CMDB
6 2 (2.02%) Fat Client
6 2 (2.02%) Security Operations Centre
6 2 (2.02%) Thin Client
6 2 (2.02%) VSAM
7 1 (1.01%) Data Structures
7 1 (1.01%) PKI
7 1 (1.01%) User Experience
Operating Systems
1 22 (22.22%) Windows
2 5 (5.05%) Android
3 4 (4.04%) Unix
3 4 (4.04%) Windows XP
4 3 (3.03%) Apple iOS
4 3 (3.03%) Windows 7
4 3 (3.03%) zOS
5 1 (1.01%) Linux
5 1 (1.01%) Red Hat Enterprise Linux
5 1 (1.01%) Solaris
5 1 (1.01%) Windows Server 2008
5 1 (1.01%) Windows Server 2012
Processes & Methodologies
1 43 (43.43%) ITIL
2 28 (28.28%) Change Management
3 24 (24.24%) Problem Management
3 24 (24.24%) Service Management
4 15 (15.15%) Information Security
5 14 (14.14%) Cybersecurity
6 13 (13.13%) Network Monitoring
6 13 (13.13%) Release Management
6 13 (13.13%) Service Delivery
7 11 (11.11%) Asset Management
7 11 (11.11%) Project Management
8 8 (8.08%) Capacity Management
8 8 (8.08%) Risk Management
9 7 (7.07%) Demand Management
9 7 (7.07%) Stakeholder Management
10 6 (6.06%) Benchmarking
10 6 (6.06%) Configuration Management
10 6 (6.06%) ITIL V3
10 6 (6.06%) Workflow
11 5 (5.05%) Continuous Improvement
Programming Languages
1 11 (11.11%) SQL
2 3 (3.03%) JavaScript
3 2 (2.02%) Java
3 2 (2.02%) PL/SQL
4 1 (1.01%) C
4 1 (1.01%) COBOL
4 1 (1.01%) JCL
4 1 (1.01%) VB
Qualifications
1 11 (11.11%) SC Cleared
1 11 (11.11%) Security Cleared
2 4 (4.04%) MCP
2 4 (4.04%) MCSA
2 4 (4.04%) Microsoft Certification
3 3 (3.03%) ITIL Certification
4 2 (2.02%) CCNA
4 2 (2.02%) Cisco Certification
4 2 (2.02%) MCSE
5 1 (1.01%) BPSS Clearance
5 1 (1.01%) CISSP
5 1 (1.01%) Degree
Quality Assurance & Compliance
1 10 (10.10%) SLA
2 2 (2.02%) ISO/IEC 27001
2 2 (2.02%) Sarbanes-Oxley
3 1 (1.01%) COBIT
3 1 (1.01%) Val IT
System Software
1 8 (8.08%) Active Directory
2 2 (2.02%) Citrix Presentation Server
2 2 (2.02%) RACF
3 1 (1.01%) Snort
3 1 (1.01%) Time Sharing Option
3 1 (1.01%) VMware Infrastructure
3 1 (1.01%) vSphere
Systems Management
1 2 (2.02%) Cisco IPCC
1 2 (2.02%) Cisco UCCE
1 2 (2.02%) OMEGAMON
1 2 (2.02%) QRadar
1 2 (2.02%) SCCM
2 1 (1.01%) CA Wily
2 1 (1.01%) McAfee ePO
2 1 (1.01%) vMotion
2 1 (1.01%) vRealize
Vendors
1 8 (8.08%) Microsoft
1 8 (8.08%) SAP
2 7 (7.07%) IBM
3 5 (5.05%) Cisco
3 5 (5.05%) Remedy
3 5 (5.05%) Teradata
4 4 (4.04%) Citrix
4 4 (4.04%) LANDesk
4 4 (4.04%) Oracle
4 4 (4.04%) VMware
5 2 (2.02%) Informatica
5 2 (2.02%) MobileIron
6 1 (1.01%) CA
6 1 (1.01%) Cognos
6 1 (1.01%) Intel Security
6 1 (1.01%) Juniper
6 1 (1.01%) NetApp
6 1 (1.01%) Sourcefire
6 1 (1.01%) Sun
6 1 (1.01%) Wyse
Colne, Lancashire
Send
Rate: From £16,000 to £16,000 per annum
Posted: Yesterday
Manchester, Lancashire
Rullion IT Plus
Rate: £450 - £500 per day
Posted: Yesterday
Barnoldswick, Lancashire
Send
Rate: From £16,000 to £16,000 per annum
Posted: 4 days ago
Cheshire
Hays Specialist Recruitment Ltd
Rate: £450.00 - £550.00 per day
Posted: 15 days ago