The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Incident Management
Rank 114 100 102
Rank change year-on-year
-14 +2
Contract jobs citing Incident Management 36 72 34
As % of all contract IT jobs located in the North West 1.03% 1.61% 1.07%
As % of the Processes & Methodologies category 1.24% 1.96% 1.41%
Number of daily rates quoted 21 31 12
Median daily rate £300 £350 £185
Median daily rate % change year-on-year
-14.28% +89.18%
90% offered a daily rate of more than £120 £115 £105
10% offered a daily rate of more than £450 £475 £475
UK excluding London median daily rate £295 £325 £304
% change year-on-year
-9.23% +6.90%
Number of hourly rates quoted 1 17 13
Median hourly rate £13.50 £17.33 £15.00
Median hourly rate % change year-on-year
-22.10% +15.53%
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2904 3669 2419
As % of all contract IT jobs located in the North West 83.00% 81.99% 75.78%
Number of daily rates quoted 1863 2304 1386
Median daily rate £401 £425 £375
Median daily rate % change year-on-year
-5.76% +13.33%
90% offered a daily rate of more than £300 £289 £265
10% offered a daily rate of more than £550 £555 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 92 141 112
Median hourly rate £24.00 £37.00 £30.00
Median hourly rate % change year-on-year
-35.13% +23.33%
90% offered a hourly rate of more than £13.00 £14.50 £12.50
10% offered a hourly rate of more than £61.46 £56.97 £78.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Incident Management
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 25 September 2016.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -13 13 £375 +25.00% 8
Cheshire -15 12 £160 -66.31% 2
Lancashire +22 4 £155 - 2
Merseyside +7 4 £425 +81.81% 1
Cumbria - 1 - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 25 September 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Incident Management.

1 38 (42.70%) ITIL
2 31 (34.83%) Problem Management
3 30 (33.71%) Change Management
4 24 (26.97%) Windows
5 19 (21.35%) Service Management
6 17 (19.10%) Microsoft
7 12 (13.48%) MS Office
8 11 (12.36%) SLA
8 11 (12.36%) Information Security
8 11 (12.36%) Finance
8 11 (12.36%) Splunk
9 9 (10.11%) Active Directory
9 9 (10.11%) Configuration Management
9 9 (10.11%) Java
9 9 (10.11%) Unix
9 9 (10.11%) Root Cause Analysis
9 9 (10.11%) Cybersecurity
9 9 (10.11%) Analytical Skills
10 8 (8.99%) Trend Analysis
10 8 (8.99%) Windows 7
10 8 (8.99%) Python
10 8 (8.99%) ITIL Certification
11 7 (7.87%) Service Delivery
11 7 (7.87%) Remedy
11 7 (7.87%) DevOps
11 7 (7.87%) Cyberthreat
12 6 (6.74%) Knowledge Management
12 6 (6.74%) Windows XP
12 6 (6.74%) SQL
12 6 (6.74%) ITSM

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.62%) IBM Notes
2 4 (4.49%) SharePoint
3 3 (3.37%) MS Exchange
4 2 (2.25%) JBoss
5 1 (1.12%) BizTalk Server
5 1 (1.12%) IIS
5 1 (1.12%) Oracle Application Server
Applications
1 12 (13.48%) MS Office
2 5 (5.62%) MS Excel
Business Applications
1 4 (4.49%) Remedy ITSM
2 1 (1.12%) Dynamics NAV
2 1 (1.12%) Oracle EBS
2 1 (1.12%) Oracle EBS R12
2 1 (1.12%) Temenos T24
Cloud Services
1 2 (2.25%) IaaS
1 2 (2.25%) PaaS
1 2 (2.25%) SaaS
2 1 (1.12%) Cloud Computing
2 1 (1.12%) Office 365
Communications & Networking
1 4 (4.49%) Firewall
2 3 (3.37%) Intrusion Detection
3 2 (2.25%) LAN
3 2 (2.25%) WAN
3 2 (2.25%) Wireless
Database & Business Intelligence
1 3 (3.37%) Oracle Database
2 2 (2.25%) Big Data
2 2 (2.25%) Hadoop
2 2 (2.25%) MySQL
2 2 (2.25%) NoSQL
2 2 (2.25%) PostgreSQL
2 2 (2.25%) Relational Database
3 1 (1.12%) Oracle Database 10g
3 1 (1.12%) Oracle Database 11g
3 1 (1.12%) Oracle Database 12c
Development Applications
1 4 (4.49%) Jenkins
1 4 (4.49%) JIRA
2 2 (2.25%) Git (software)
2 2 (2.25%) Subversion
3 1 (1.12%) Team Foundation Server
General
1 11 (12.36%) Finance
2 5 (5.62%) Banking
3 4 (4.49%) Pharmaceutical
4 2 (2.25%) Retail
5 1 (1.12%) Legal
5 1 (1.12%) Manufacturing
5 1 (1.12%) Telecoms
Job Titles
1 24 (26.97%) Analyst
2 13 (14.61%) Service Manager
3 11 (12.36%) Service Desk Analyst
4 10 (11.24%) Service Analyst
5 9 (10.11%) Consultant
5 9 (10.11%) Incident Manager
6 8 (8.99%) Security Analyst
7 6 (6.74%) Support Engineer
7 6 (6.74%) Test Manager
8 5 (5.62%) 1st Line Support
8 5 (5.62%) Service Desk Manager
8 5 (5.62%) Splunk Consultant
9 4 (4.49%) 1st Line Service Desk Analyst
9 4 (4.49%) Environment Manager
9 4 (4.49%) IT Manager
9 4 (4.49%) Test Environment Manager
10 3 (3.37%) DevOps Engineer
10 3 (3.37%) ITIL Manager
10 3 (3.37%) Windows Engineer
10 3 (3.37%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 4 (4.49%) .NET
2 3 (3.37%) Regular Expression
2 3 (3.37%) XML
3 1 (1.12%) CSS
3 1 (1.12%) HTML
3 1 (1.12%) JSON
3 1 (1.12%) Laravel
3 1 (1.12%) REST
3 1 (1.12%) SOAP
3 1 (1.12%) Spring
3 1 (1.12%) Symfony
Miscellaneous
1 9 (10.11%) Analytical Skills
2 7 (7.87%) Cyberthreat
3 5 (5.62%) Computer Science
4 4 (4.49%) Blackberry
4 4 (4.49%) iPhone
4 4 (4.49%) Mainframe
4 4 (4.49%) PKI
5 3 (3.37%) Client/Server
5 3 (3.37%) Cryptography
5 3 (3.37%) Management Information System
6 2 (2.25%) CESG
6 2 (2.25%) CESG CLAS
6 2 (2.25%) Data Centre
7 1 (1.12%) Enterprise Software
7 1 (1.12%) Smart Energy
7 1 (1.12%) Smart Meter
Operating Systems
1 24 (26.97%) Windows
2 9 (10.11%) Unix
3 8 (8.99%) Windows 7
4 6 (6.74%) Windows XP
5 5 (5.62%) Linux
5 5 (5.62%) Windows Server
6 4 (4.49%) AIX
6 4 (4.49%) Windows 8
7 2 (2.25%) HPUX
7 2 (2.25%) Windows Server 2008
7 2 (2.25%) Windows Server 2012
8 1 (1.12%) Windows Server 2003
Processes & Methodologies
1 38 (42.70%) ITIL
2 31 (34.83%) Problem Management
3 30 (33.71%) Change Management
4 19 (21.35%) Service Management
5 11 (12.36%) Information Security
6 9 (10.11%) Configuration Management
6 9 (10.11%) Cybersecurity
6 9 (10.11%) Root Cause Analysis
7 8 (8.99%) Trend Analysis
8 7 (7.87%) DevOps
8 7 (7.87%) Service Delivery
9 6 (6.74%) ITSM
9 6 (6.74%) Knowledge Management
10 5 (5.62%) Capacity Planning
10 5 (5.62%) Project Management
11 4 (4.49%) Capacity Management
11 4 (4.49%) Demand Forecasting
11 4 (4.49%) Security Operations
12 3 (3.37%) Defect Management
12 3 (3.37%) Email Filtering
Programming Languages
1 9 (10.11%) Java
2 8 (8.99%) Python
3 6 (6.74%) SQL
4 5 (5.62%) Perl
5 4 (4.49%) JavaScript
5 4 (4.49%) PHP
5 4 (4.49%) PowerShell
6 3 (3.37%) C++
6 3 (3.37%) Ruby
7 2 (2.25%) C
7 2 (2.25%) PL/SQL
7 2 (2.25%) VB
8 1 (1.12%) C#
Qualifications
1 8 (8.99%) ITIL Certification
2 5 (5.62%) CISSP
2 5 (5.62%) MCP
3 4 (4.49%) CEH
4 3 (3.37%) CCNA
4 3 (3.37%) Cisco Certification
4 3 (3.37%) GCFA
4 3 (3.37%) GIAC
4 3 (3.37%) ISTQB
4 3 (3.37%) ISTQB Foundation Certification
4 3 (3.37%) SANS
4 3 (3.37%) Security Cleared
5 2 (2.25%) CCNP
5 2 (2.25%) CLAS
5 2 (2.25%) SC Cleared
6 1 (1.12%) BPSS Clearance
6 1 (1.12%) CISM
6 1 (1.12%) Degree
6 1 (1.12%) GCIH
6 1 (1.12%) ISEB
Quality Assurance & Compliance
1 11 (12.36%) SLA
2 4 (4.49%) QA
3 3 (3.37%) PCI DSS
System Software
1 9 (10.11%) Active Directory
2 2 (2.25%) KVM
2 2 (2.25%) Virtual Machines
3 1 (1.12%) VMware Infrastructure
Systems Management
1 5 (5.62%) Nagios
1 5 (5.62%) Puppet
1 5 (5.62%) Systems Management Server (SMS)
2 4 (4.49%) McAfee ePO
2 4 (4.49%) SCCM
3 3 (3.37%) HP SiteScope
4 2 (2.25%) Ganglia
4 2 (2.25%) HP Quality Center
4 2 (2.25%) Salt
5 1 (1.12%) Backup Exec
5 1 (1.12%) Oracle RMAN
Vendors
1 17 (19.10%) Microsoft
2 11 (12.36%) Splunk
3 7 (7.87%) Remedy
4 5 (5.62%) Lotus
5 4 (4.49%) Apple
5 4 (4.49%) BMC
5 4 (4.49%) Intel Security
5 4 (4.49%) VMware
6 3 (3.37%) Cisco
6 3 (3.37%) LANDesk
6 3 (3.37%) Oracle
7 2 (2.25%) HP
7 2 (2.25%) Lumension
7 2 (2.25%) SaltStack
7 2 (2.25%) SolarWinds
7 2 (2.25%) Trustwave
8 1 (1.12%) Cognizant
8 1 (1.12%) IBM
8 1 (1.12%) Symantec
8 1 (1.12%) TOWER Software