The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 103 108 104
Rank change year-on-year
+5 -4
Contract jobs citing Incident Management 34 24 39
As % of all contract IT jobs located in the North West 1.07% 0.81% 1.16%
As % of the Processes & Methodologies category 1.47% 1.13% 1.78%
Number of daily rates quoted 12 9 18
Average daily rate
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of your Daily Rate
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£185 £210 £325
Average daily rate % change year-on-year
-11.90% -35.38%
90% offered a daily rate of more than £105 £140 £110
10% offered a daily rate of more than £475 £304 £475
UK excluding London average daily rate £313 £300 £330
% change year-on-year
+4.16% -9.09%
Number of hourly rates quoted 13 12 4
Average hourly rate £15.00 £17.50 £18.50
Average hourly rate % change year-on-year
-14.28% -5.40%
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2315 2130 2193
As % of all contract IT jobs located in the North West 72.80% 72.01% 65.44%
Number of daily rates quoted 1330 1081 1163
Average daily rate £375 £330 £340
Average daily rate % change year-on-year
+13.63% -2.94%
90% offered a daily rate of more than £265 £233 £240
10% offered a daily rate of more than £525 £475 £463
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 109 115 106
Average hourly rate £30.00 £22.54 £26.08
Average hourly rate % change year-on-year
+33.09% -13.55%
90% offered a hourly rate of more than £12.52 £12.30 £12.50
10% offered a hourly rate of more than £78.00 £50.00 £49.80
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 19 September 2014.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 19 September 2014.

Incident Management Hourly Rate Histogram in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -13 16 £260 +48.57% 5
Cheshire +20 14 £105 -63.79% 8
Merseyside +1 2 - - 2
Lancashire -18 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 19 September 2014, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 26 (41.94%) ITIL
2 19 (30.65%) Windows
3 14 (22.58%) Service Management
3 14 (22.58%) Finance
3 14 (22.58%) Problem Management
4 10 (16.13%) Microsoft
5 9 (14.52%) Active Directory
6 8 (12.90%) SLA
6 8 (12.90%) CISSP
6 8 (12.90%) Information Security
6 8 (12.90%) Change Management
7 7 (11.29%) McAfee
7 7 (11.29%) Sophos
7 7 (11.29%) Microsoft Certification
7 7 (11.29%) MS Excel
7 7 (11.29%) Capacity Management
8 6 (9.68%) Security Testing
8 6 (9.68%) Open Source
8 6 (9.68%) Penetration Testing
8 6 (9.68%) MCTS
8 6 (9.68%) MCITP
8 6 (9.68%) SQL
8 6 (9.68%) MS Office
8 6 (9.68%) Firewall
8 6 (9.68%) Service Delivery
9 5 (8.06%) Management Information System
9 5 (8.06%) SQL Server
9 5 (8.06%) MCSE
9 5 (8.06%) Windows XP
9 5 (8.06%) Windows Server 2003

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 19 September 2014, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.06%) SharePoint
2 4 (6.45%) SharePoint 2010
3 3 (4.84%) IIS
4 2 (3.23%) CICS
5 1 (1.61%) WebLogic
5 1 (1.61%) Apache
5 1 (1.61%) Tomcat
5 1 (1.61%) WebSphere
5 1 (1.61%) Oracle Coherence
Applications
1 7 (11.29%) MS Excel
2 6 (9.68%) MS Office
Business Applications
1 1 (1.61%) Oracle SCM
1 1 (1.61%) Oracle Applications
1 1 (1.61%) Oracle Procure-to-Pay
1 1 (1.61%) Oracle EBS R12
Cloud Services
1 1 (1.61%) Office 365
Communications & Networking
1 6 (9.68%) Firewall
2 5 (8.06%) DNS
3 4 (6.45%) TCP/IP
4 3 (4.84%) Intranet
5 2 (3.23%) Network Security
5 2 (3.23%) Intrusion Detection
5 2 (3.23%) SAN
5 2 (3.23%) HTTP
6 1 (1.61%) DMZ
6 1 (1.61%) BGP
6 1 (1.61%) Wireless
6 1 (1.61%) LDAP
6 1 (1.61%) LAN
6 1 (1.61%) WAN
6 1 (1.61%) DHCP
6 1 (1.61%) FTP
6 1 (1.61%) VPN
6 1 (1.61%) Internet
6 1 (1.61%) NetScaler
6 1 (1.61%) Structured Cabling
Database & Business Intelligence
1 5 (8.06%) SQL Server
2 4 (6.45%) SQL Server 2008
2 4 (6.45%) SQL Server 2005
3 2 (3.23%) Data Warehouse
4 1 (1.61%) Oracle Reports
4 1 (1.61%) SQL Server Integration Services
4 1 (1.61%) SQL Server Reporting Services
4 1 (1.61%) Oracle BI EE
4 1 (1.61%) SQL Server Analysis Services
Development Applications
1 3 (4.84%) Metasploit
General
1 14 (22.58%) Finance
2 2 (3.23%) Retail
2 2 (3.23%) Local Government
Job Titles
1 23 (37.10%) Analyst
2 13 (20.97%) Service Analyst
3 12 (19.35%) Service Desk Analyst
4 10 (16.13%) Service Manager
5 7 (11.29%) 1st Line Support
6 4 (6.45%) Service Desk Manager
6 4 (6.45%) Consultant
7 3 (4.84%) Desktop Support
7 3 (4.84%) Security Consultant
7 3 (4.84%) Information Security Consultant
7 3 (4.84%) Security Specialist
7 3 (4.84%) Technical Specialist
7 3 (4.84%) Services Delivery Manager
7 3 (4.84%) Help Desk Support
7 3 (4.84%) Delivery Manager
8 2 (3.23%) Incident Manager
8 2 (3.23%) IT Security Specialist
8 2 (3.23%) Senior Analyst
8 2 (3.23%) Security Analyst
8 2 (3.23%) Problem Analyst
Libraries, Frameworks & Software Standards
1 4 (6.45%) .NET
2 1 (1.61%) SOAP
2 1 (1.61%) Middleware
2 1 (1.61%) Oracle Fusion
Miscellaneous
1 6 (9.68%) Open Source
2 5 (8.06%) Management Information System
3 4 (6.45%) Clustering
4 3 (4.84%) Analytical Skills
5 2 (3.23%) Data Protection Act
5 2 (3.23%) PKI
6 1 (1.61%) Mainframe
6 1 (1.61%) Tandem
6 1 (1.61%) Replication
6 1 (1.61%) AS400
6 1 (1.61%) Firmware
6 1 (1.61%) Computer Science
Operating Systems
1 19 (30.65%) Windows
2 5 (8.06%) Windows XP
2 5 (8.06%) Windows Server 2003
2 5 (8.06%) Windows Server 2008
3 3 (4.84%) AIX
3 3 (4.84%) UNIX
3 3 (4.84%) Linux
4 2 (3.23%) Windows 7
4 2 (3.23%) Windows NT
5 1 (1.61%) HPUX
5 1 (1.61%) Solaris
5 1 (1.61%) VMS
Processes & Methodologies
1 26 (41.94%) ITIL
2 14 (22.58%) Service Management
2 14 (22.58%) Problem Management
3 8 (12.90%) Information Security
3 8 (12.90%) Change Management
4 7 (11.29%) Capacity Management
5 6 (9.68%) Security Testing
5 6 (9.68%) Penetration Testing
5 6 (9.68%) Service Delivery
6 5 (8.06%) Knowledge Management
6 5 (8.06%) Load Balancing
7 4 (6.45%) Test Management
7 4 (6.45%) ITSM
7 4 (6.45%) Configuration Management
8 3 (4.84%) Project Management
9 2 (3.23%) Data Protection
9 2 (3.23%) Asset Management
9 2 (3.23%) Vulnerability Assessment
9 2 (3.23%) Data Analysis
9 2 (3.23%) People Management
Programming Languages
1 6 (9.68%) SQL
2 4 (6.45%) PowerShell
3 2 (3.23%) SQR
4 1 (1.61%) Java
4 1 (1.61%) PL/SQL
Qualifications
1 8 (12.90%) CISSP
2 7 (11.29%) Microsoft Certification
3 6 (9.68%) MCTS
3 6 (9.68%) MCITP
4 5 (8.06%) MCSE
5 4 (6.45%) Security Cleared
6 3 (4.84%) Cisco Certification
6 3 (4.84%) Degree
6 3 (4.84%) SC Cleared
7 2 (3.23%) CEH
7 2 (3.23%) VMware Certified Professional (VCP)
7 2 (3.23%) ITIL Foundation Certificate
7 2 (3.23%) CCA
7 2 (3.23%) Citrix Certification
7 2 (3.23%) CCNA
7 2 (3.23%) MCSA
7 2 (3.23%) MCP
7 2 (3.23%) CISM
8 1 (1.61%) CCNP
8 1 (1.61%) ISEB
Quality Assurance & Compliance
1 8 (12.90%) SLA
2 4 (6.45%) COBIT
3 2 (3.23%) QA
4 1 (1.61%) Basel III
System Software
1 9 (14.52%) Active Directory
2 2 (3.23%) VMware Infrastructure
2 2 (3.23%) Hyper-V
Systems Management
1 3 (4.84%) CORE IMPACT
2 1 (1.61%) Foglight
2 1 (1.61%) Backup Exec
2 1 (1.61%) Tivoli
2 1 (1.61%) HP SiteScope
2 1 (1.61%) OMEGAMON
2 1 (1.61%) CA Wily
2 1 (1.61%) SCCM
2 1 (1.61%) SCOM
Vendors
1 10 (16.13%) Microsoft
2 7 (11.29%) McAfee
2 7 (11.29%) Sophos
3 5 (8.06%) Citrix
4 4 (6.45%) Oracle
5 3 (4.84%) CheckPoint
5 3 (4.84%) HP
5 3 (4.84%) Sourcefire
5 3 (4.84%) IronPort
6 2 (3.23%) Red Hat
6 2 (3.23%) Cisco
6 2 (3.23%) VMware
7 1 (1.61%) JBoss
7 1 (1.61%) IBM
7 1 (1.61%) Sun
7 1 (1.61%) CA
7 1 (1.61%) Juniper
7 1 (1.61%) TIBCO
7 1 (1.61%) Symantec
7 1 (1.61%) Remedy