The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 106 99 89
Rank change year-on-year
-7 -10
Contract jobs citing Incident Management 50 41 31
As % of all contract IT jobs located in the North West 1.29% 1.30% 1.26%
As % of the Processes & Methodologies category 1.71% 1.77% 1.77%
Number of daily rates quoted 10 18 13
Average daily rate
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£288 £340 £135
Average daily rate % change year-on-year
-15.44% +151.85%
90% offered a daily rate of more than £131 £120 £82
10% offered a daily rate of more than £422 £523 £348
UK excluding London average daily rate £307 £333 £275
% change year-on-year
-7.74% +20.90%
Number of hourly rates quoted 20 3 1
Average hourly rate £16.00 £15.00 £13.25
Average hourly rate % change year-on-year
+6.66% +13.20%
UK excluding London average hourly rate £14.50 £20.25 £14.00
% change year-on-year
-28.39% +44.64%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2929 2314 1753
As % of all contract IT jobs located in the North West 75.80% 73.09% 71.52%
Number of daily rates quoted 1613 1185 873
Average daily rate £400 £375 £338
Average daily rate % change year-on-year
+6.66% +11.11%
90% offered a daily rate of more than £275 £255 £235
10% offered a daily rate of more than £550 £535 £480
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 132 127 85
Average hourly rate £41.00 £31.25 £25.97
Average hourly rate % change year-on-year
+31.20% +20.33%
90% offered a hourly rate of more than £15.00 £12.49 £13.50
10% offered a hourly rate of more than £60.00 £45.00 £61.00
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 17 April 2015.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +5 21 £388 +16.54% 5
Manchester -9 18 £160 -44.34% 3
Cumbria -4 7 - - 1
Merseyside -18 2 £440 - 1
Lancashire -3 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 17 April 2015, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 43 (52.44%) Windows
2 30 (36.59%) ITIL
3 23 (28.05%) Security Cleared
4 21 (25.61%) SLA
5 20 (24.39%) Service Management
6 18 (21.95%) SC Cleared
7 14 (17.07%) Microsoft
7 14 (17.07%) MS Excel
7 14 (17.07%) MS Office
8 12 (14.63%) HTML
9 11 (13.41%) Service Delivery
10 10 (12.20%) Citrix
10 10 (12.20%) Internet
10 10 (12.20%) Problem Management
11 9 (10.98%) Active Directory
12 8 (9.76%) Finance
12 8 (9.76%) Windows XP
13 7 (8.54%) Windows NT
13 7 (8.54%) Windows 7
14 6 (7.32%) Release Management
14 6 (7.32%) Banking
14 6 (7.32%) Change Management
14 6 (7.32%) Risk Management
14 6 (7.32%) DHCP
14 6 (7.32%) CICS
14 6 (7.32%) DNS
15 5 (6.10%) Microsoft Certification
15 5 (6.10%) A+ Certification
15 5 (6.10%) Law
15 5 (6.10%) Legal

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 17 April 2015, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.32%) CICS
2 2 (2.44%) WebLogic
2 2 (2.44%) IIS
2 2 (2.44%) IBM Notes
2 2 (2.44%) SharePoint
2 2 (2.44%) MS Exchange
2 2 (2.44%) Documentum
3 1 (1.22%) Exstream Dialogue
3 1 (1.22%) SharePoint 2010
3 1 (1.22%) Lync
Applications
1 14 (17.07%) MS Office
1 14 (17.07%) MS Excel
2 1 (1.22%) MS Project
Business Applications
1 2 (2.44%) Oracle EBS
2 1 (1.22%) Exstream
2 1 (1.22%) SAP Oil and Gas
2 1 (1.22%) SAP FI
Cloud Services
1 1 (1.22%) Google Apps
Communications & Networking
1 10 (12.20%) Internet
2 6 (7.32%) DHCP
2 6 (7.32%) DNS
3 4 (4.88%) Intranet
4 3 (3.66%) TCP/IP
4 3 (3.66%) Broadband
Database & Business Intelligence
1 2 (2.44%) SQL Server
1 2 (2.44%) BODI
1 2 (2.44%) Oracle Database
2 1 (1.22%) Cognos Transformer
2 1 (1.22%) SQL Server Integration Services
2 1 (1.22%) DB2
2 1 (1.22%) Cognos Powerplay
2 1 (1.22%) Cognos Impromptu
2 1 (1.22%) DTS
2 1 (1.22%) ReportNet
Development Applications
1 2 (2.44%) Subversion
1 2 (2.44%) Git (software)
General
1 8 (9.76%) Finance
2 6 (7.32%) Banking
3 5 (6.10%) Law
3 5 (6.10%) Legal
4 3 (3.66%) Retail
4 3 (3.66%) Retail Banking
5 2 (2.44%) Pharmaceutical
6 1 (1.22%) Back Office
6 1 (1.22%) Investment Banking
6 1 (1.22%) General Ledger
6 1 (1.22%) Local Government
6 1 (1.22%) Manufacturing
Job Titles
1 31 (37.80%) Analyst
2 22 (26.83%) Service Analyst
2 22 (26.83%) Service Desk Analyst
3 11 (13.41%) 1st Line Support
4 9 (10.98%) Desktop Support
5 8 (9.76%) Support Engineer
6 7 (8.54%) Team Leader
7 6 (7.32%) IT Support Engineer
7 6 (7.32%) IT Support
8 5 (6.10%) Service Desk Team Leader
8 5 (6.10%) Technical Team Leader
8 5 (6.10%) Incident Manager
8 5 (6.10%) Service Manager
9 4 (4.88%) Support Analyst
10 3 (3.66%) Problem Manager
11 2 (2.44%) Service Desk Manager
11 2 (2.44%) Citrix Engineer
11 2 (2.44%) Security Manager
11 2 (2.44%) Help Desk Analyst
11 2 (2.44%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 12 (14.63%) HTML
2 2 (2.44%) Web Services
2 2 (2.44%) XML
2 2 (2.44%) WSDL
2 2 (2.44%) Java EE
2 2 (2.44%) JSON
2 2 (2.44%) jQuery
2 2 (2.44%) HTML5
2 2 (2.44%) AngularJS
3 1 (1.22%) .NET
3 1 (1.22%) ASP.NET
Miscellaneous
1 3 (3.66%) Management Information System
1 3 (3.66%) Device Driver
1 3 (3.66%) Smartphone
1 3 (3.66%) iPhone
1 3 (3.66%) iPad
1 3 (3.66%) Blackberry
1 3 (3.66%) Mainframe
1 3 (3.66%) Analytical Skills
2 2 (2.44%) Enterprise Software
3 1 (1.22%) Replication
3 1 (1.22%) SecurID
3 1 (1.22%) Data Structures
3 1 (1.22%) GIS
Operating Systems
1 43 (52.44%) Windows
2 8 (9.76%) Windows XP
3 7 (8.54%) Windows NT
3 7 (8.54%) Windows 7
4 4 (4.88%) UNIX
5 3 (3.66%) Linux
6 2 (2.44%) Windows Server 2003
6 2 (2.44%) Windows Vista
6 2 (2.44%) Windows Server 2008
6 2 (2.44%) Mac OS
6 2 (2.44%) AIX
6 2 (2.44%) HPUX
6 2 (2.44%) Solaris
Processes & Methodologies
1 30 (36.59%) ITIL
2 20 (24.39%) Service Management
3 11 (13.41%) Service Delivery
4 10 (12.20%) Problem Management
5 6 (7.32%) Release Management
5 6 (7.32%) Change Management
5 6 (7.32%) Risk Management
6 5 (6.10%) Disaster Recovery
6 5 (6.10%) Document Management
6 5 (6.10%) ITIL V3
7 4 (4.88%) Supplier Management
7 4 (4.88%) Stakeholder Management
8 3 (3.66%) Project Management
8 3 (3.66%) Migration
8 3 (3.66%) PRINCE2
8 3 (3.66%) Time Management
8 3 (3.66%) Portfolio Management
9 2 (2.44%) Change Control
9 2 (2.44%) Root Cause Analysis
9 2 (2.44%) Capacity Management
Programming Languages
1 2 (2.44%) C
1 2 (2.44%) C++
1 2 (2.44%) Java
1 2 (2.44%) JavaScript
1 2 (2.44%) Objective-C
2 1 (1.22%) PowerShell
2 1 (1.22%) SQL
2 1 (1.22%) VBScript
2 1 (1.22%) VB
2 1 (1.22%) JCL
Qualifications
1 23 (28.05%) Security Cleared
2 18 (21.95%) SC Cleared
3 5 (6.10%) Microsoft Certification
3 5 (6.10%) A+ Certification
3 5 (6.10%) MOS
3 5 (6.10%) MCDST
3 5 (6.10%) MCITP
4 2 (2.44%) Degree
5 1 (1.22%) ISEB
5 1 (1.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 21 (25.61%) SLA
2 2 (2.44%) QA
3 1 (1.22%) Sarbanes-Oxley
System Software
1 9 (10.98%) Active Directory
2 5 (6.10%) XenApp
3 4 (4.88%) XenDesktop
3 4 (4.88%) VMware Infrastructure
4 2 (2.44%) Microsoft App-V
4 2 (2.44%) XenServer
5 1 (1.22%) vSphere
5 1 (1.22%) VMware ESXi
5 1 (1.22%) Tivoli Workload Scheduler
Systems Management
1 1 (1.22%) Tivoli
1 1 (1.22%) HP Quality Center
Vendors
1 14 (17.07%) Microsoft
2 10 (12.20%) Citrix
3 4 (4.88%) HP
3 4 (4.88%) VMware
4 2 (2.44%) F5
4 2 (2.44%) Lotus
4 2 (2.44%) Compuware
4 2 (2.44%) Cisco
4 2 (2.44%) Oracle
4 2 (2.44%) Business Objects
5 1 (1.22%) SAP
5 1 (1.22%) Cognos
5 1 (1.22%) IBM
5 1 (1.22%) Remedy
5 1 (1.22%) AppSense
5 1 (1.22%) Teradata
5 1 (1.22%) Google
Warrington, Cheshire
Harvey Nash plc
Posted: 3 days ago