The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 98 106 107
Rank change year-on-year
+8 +1
Contract jobs citing Incident Management 54 28 24
As % of all contract IT jobs located in the North West 1.40% 0.93% 0.89%
As % of the Processes & Methodologies category 1.81% 1.26% 1.24%
Number of daily rates quoted 22 7 8
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £195 £175
Average daily rate % change year-on-year
-10.25% +11.42%
90% offered a daily rate of more than £104 £117 £140
10% offered a daily rate of more than £325 £382 £352
UK excluding London average daily rate £325 £302 £325
% change year-on-year
+7.61% -7.07%
Number of hourly rates quoted 9 6 6
Average hourly rate £16.16 £15.00 £10.50
Average hourly rate % change year-on-year
+7.73% +42.85%
90% offered a hourly rate of more than £15.00 £12.47 £10.00
10% offered a hourly rate of more than £18.20 £19.79 £11.75
UK excluding London average hourly rate £16.50 £17.50 £11.50
% change year-on-year
-5.71% +52.17%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2988 2223 1942
As % of all contract IT jobs located in the North West 77.21% 73.46% 71.69%
Number of daily rates quoted 1786 1197 973
Average daily rate £400 £375 £338
Average daily rate % change year-on-year
+6.66% +11.11%
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £575 £525 £455
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 122 102 92
Average hourly rate £40.00 £28.75 £21.50
Average hourly rate % change year-on-year
+39.13% +33.72%
90% offered a hourly rate of more than £15.77 £13.00 £10.50
10% offered a hourly rate of more than £59.50 £53.00 £45.00
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 3 August 2015.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +5 29 £135 -10.00% 13
Cheshire +2 19 £325 +30.00% 6
Merseyside -12 3 £293 -42.07% 2
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 3 August 2015, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 56 (49.56%) Windows
2 47 (41.59%) ITIL
3 33 (29.20%) Security Cleared
4 32 (28.32%) Microsoft
5 25 (22.12%) SC Cleared
6 22 (19.47%) SLA
7 21 (18.58%) Microsoft Certification
8 20 (17.70%) MS Office
8 20 (17.70%) Problem Management
9 18 (15.93%) Active Directory
10 17 (15.04%) Windows 7
11 16 (14.16%) Citrix
12 15 (13.27%) Internet
12 15 (13.27%) HTML
12 15 (13.27%) MS Excel
13 14 (12.39%) Change Management
14 12 (10.62%) DNS
14 12 (10.62%) DHCP
14 12 (10.62%) MCITP
15 11 (9.73%) Law
15 11 (9.73%) Legal
16 10 (8.85%) Windows XP
17 9 (7.96%) ITIL V3
18 8 (7.08%) XenApp
18 8 (7.08%) MOS
18 8 (7.08%) Document Management
18 8 (7.08%) MCDST
18 8 (7.08%) VMware
18 8 (7.08%) Service Management
18 8 (7.08%) A+ Certification

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 3 August 2015, IT contractor jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.65%) CICS
1 3 (2.65%) Exstream Dialogue
2 2 (1.77%) SharePoint
2 2 (1.77%) MS Exchange
3 1 (0.88%) IBM Notes
3 1 (0.88%) Exchange Server 2007
3 1 (0.88%) SharePoint 2010
3 1 (0.88%) Lync
3 1 (0.88%) Exchange Server 2010
Applications
1 20 (17.70%) MS Office
2 15 (13.27%) MS Excel
3 1 (0.88%) MS Project
Business Applications
1 3 (2.65%) Exstream
Cloud Services
1 1 (0.88%) Office 365
Communications & Networking
1 15 (13.27%) Internet
2 12 (10.62%) DHCP
2 12 (10.62%) DNS
3 6 (5.31%) TCP/IP
3 6 (5.31%) Broadband
4 5 (4.42%) SAN
5 3 (2.65%) LAN
5 3 (2.65%) WAN
6 1 (0.88%) UMTS
6 1 (0.88%) VoIP
6 1 (0.88%) GPRS
6 1 (0.88%) GSM
6 1 (0.88%) Intranet
6 1 (0.88%) 3G
6 1 (0.88%) 2G
6 1 (0.88%) Intrusion Detection
6 1 (0.88%) Cisco ICM
6 1 (0.88%) Cisco IOS
6 1 (0.88%) HSPA
6 1 (0.88%) LTE
Database & Business Intelligence
1 1 (0.88%) DB2
1 1 (0.88%) Cognos Powerplay
1 1 (0.88%) Cognos Impromptu
1 1 (0.88%) Data Warehouse
1 1 (0.88%) DTS
1 1 (0.88%) Data Mining
1 1 (0.88%) Oracle Database 10g
1 1 (0.88%) ReportNet
1 1 (0.88%) SQL Server Integration Services
1 1 (0.88%) Oracle Database 11g
1 1 (0.88%) Oracle Database
1 1 (0.88%) Cognos Transformer
General
1 11 (9.73%) Law
1 11 (9.73%) Legal
2 5 (4.42%) Pharmaceutical
3 3 (2.65%) Finance
4 2 (1.77%) Telecoms
4 2 (1.77%) Billing
5 1 (0.88%) Investment Banking
5 1 (0.88%) Local Government
5 1 (0.88%) Banking
5 1 (0.88%) Retail
Job Titles
1 47 (41.59%) Analyst
2 31 (27.43%) Service Analyst
3 26 (23.01%) Service Desk Analyst
4 15 (13.27%) Support Engineer
5 12 (10.62%) 1st Line Support
6 11 (9.73%) Support Analyst
6 11 (9.73%) Desktop Support
7 9 (7.96%) Team Leader
8 8 (7.08%) Technical Team Leader
8 8 (7.08%) Service Desk Team Leader
9 5 (4.42%) IT Support
9 5 (4.42%) Problem Manager
9 5 (4.42%) Field Support Engineer
9 5 (4.42%) PC Support
9 5 (4.42%) IT Support Engineer
9 5 (4.42%) Service Manager
9 5 (4.42%) Business Analyst
9 5 (4.42%) Field Service Engineer
9 5 (4.42%) Field Engineer
10 4 (3.54%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 15 (13.27%) HTML
2 1 (0.88%) .NET
2 1 (0.88%) ASP.NET
Miscellaneous
1 6 (5.31%) Blackberry
1 6 (5.31%) Device Driver
1 6 (5.31%) Smartphone
1 6 (5.31%) iPhone
1 6 (5.31%) iPad
2 5 (4.42%) Learning Management System
2 5 (4.42%) Management Information System
3 4 (3.54%) Mainframe
3 4 (3.54%) SCORM
3 4 (3.54%) Analytical Skills
4 3 (2.65%) Data Centre
4 3 (2.65%) Cryptography
5 2 (1.77%) Mathematics
6 1 (0.88%) NHS
6 1 (0.88%) SCADA
6 1 (0.88%) Replication
6 1 (0.88%) SecurID
6 1 (0.88%) PKI
6 1 (0.88%) GIS
6 1 (0.88%) AS400
Operating Systems
1 56 (49.56%) Windows
2 17 (15.04%) Windows 7
3 10 (8.85%) Windows XP
4 3 (2.65%) UNIX
4 3 (2.65%) Windows NT
5 1 (0.88%) Linux
5 1 (0.88%) Mac OS X
5 1 (0.88%) Windows Server 2003
5 1 (0.88%) Windows Server 2008
5 1 (0.88%) Windows Server 2012
5 1 (0.88%) Data ONTAP
Processes & Methodologies
1 47 (41.59%) ITIL
2 20 (17.70%) Problem Management
3 14 (12.39%) Change Management
4 9 (7.96%) ITIL V3
5 8 (7.08%) Document Management
5 8 (7.08%) Service Management
6 6 (5.31%) Migration
7 4 (3.54%) Stakeholder Management
7 4 (3.54%) Service Delivery
7 4 (3.54%) Business Analysis
8 3 (2.65%) Agile Software Development
8 3 (2.65%) E-Commerce
9 2 (1.77%) Risk Assessment
9 2 (1.77%) Time Management
9 2 (1.77%) Capacity Management
9 2 (1.77%) Release Management
9 2 (1.77%) Service Desk Management
9 2 (1.77%) Risk Management
10 1 (0.88%) Line Management
10 1 (0.88%) Mentoring
Programming Languages
1 6 (5.31%) SQL
2 1 (0.88%) VBScript
2 1 (0.88%) VB
2 1 (0.88%) PowerShell
2 1 (0.88%) C
Qualifications
1 33 (29.20%) Security Cleared
2 25 (22.12%) SC Cleared
3 21 (18.58%) Microsoft Certification
4 12 (10.62%) MCITP
5 8 (7.08%) MCDST
5 8 (7.08%) MOS
5 8 (7.08%) A+ Certification
6 6 (5.31%) MCSA
7 4 (3.54%) CCNA
7 4 (3.54%) CCA
7 4 (3.54%) Citrix Certification
7 4 (3.54%) Cisco Certification
7 4 (3.54%) VMware Certified Professional (VCP)
8 3 (2.65%) ITIL Foundation Certificate
9 1 (0.88%) MCP
9 1 (0.88%) CEH
9 1 (0.88%) CISSP
9 1 (0.88%) ISEB
9 1 (0.88%) ITIL Certification
9 1 (0.88%) CISA
Quality Assurance & Compliance
1 22 (19.47%) SLA
2 2 (1.77%) Sarbanes-Oxley
3 1 (0.88%) ISO/IEC 27001
3 1 (0.88%) QA
3 1 (0.88%) PCI DSS
System Software
1 18 (15.93%) Active Directory
2 8 (7.08%) XenApp
3 7 (6.19%) XenDesktop
4 6 (5.31%) VMware Infrastructure
5 4 (3.54%) Hyper-V
6 3 (2.65%) Microsoft App-V
6 3 (2.65%) Time Sharing Option
7 2 (1.77%) XenServer
8 1 (0.88%) vSphere
8 1 (0.88%) VMware ESXi
Systems Management
1 5 (4.42%) SCCM
2 4 (3.54%) SCOM
2 4 (3.54%) Backup Exec
3 1 (0.88%) Oracle RMAN
3 1 (0.88%) Netcool
3 1 (0.88%) Cisco IPCC
3 1 (0.88%) Cisco UCCE
3 1 (0.88%) NSN NetAct
3 1 (0.88%) HP Quality Center
3 1 (0.88%) Cisco CUCM
Vendors
1 32 (28.32%) Microsoft
2 16 (14.16%) Citrix
3 8 (7.08%) VMware
4 5 (4.42%) HP
4 5 (4.42%) Saba
5 4 (3.54%) Symantec
5 4 (3.54%) McAfee
5 4 (3.54%) Sophos
6 3 (2.65%) IBM
7 2 (1.77%) Remedy
7 2 (1.77%) SAP
7 2 (1.77%) Cisco
8 1 (0.88%) Oracle
8 1 (0.88%) Cognos
8 1 (0.88%) NetApp
8 1 (0.88%) Veritas
8 1 (0.88%) Lotus
8 1 (0.88%) Mapinfo
8 1 (0.88%) Amdocs
8 1 (0.88%) AppSense
Crewe, Cheshire
Global Technology Solutions Ltd
Rate: £17.33 per hour
Posted: 15 hours ago
Rochdale, Lancashire
Perfect People Recruitment Solutions Ltd
Rate: to £300 per day dependent upon experience
Posted: 21 hours ago
Manchester, Lancashire
Harvey Nash plc
Posted: 4 days ago
Alderley Edge
Hays IT - Uk Posting account
Rate: Market Rate
Posted: 27 days ago