The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Incident Management
Rank 103 86 112
Rank change year-on-year
-17 +26
Contract jobs citing Incident Management 55 62 26
As % of all contract IT jobs located in the North West 1.47% 1.67% 0.84%
As % of the Processes & Methodologies category 1.82% 2.15% 1.13%
Number of daily rates quoted 27 19 5
Median daily rate £400 £150 £250
Median daily rate % change year-on-year
+166.66% -40.00%
90% offered a daily rate of more than £143 £101 £120
10% offered a daily rate of more than £479 £340 £493
UK excluding London median daily rate £295 £328 £300
% change year-on-year
-9.92% +9.16%
Number of hourly rates quoted 5 17 4
Median hourly rate £20.50 £16.16 £15.00
Median hourly rate % change year-on-year
+26.85% +7.73%
90% offered a hourly rate of more than £18.32 £14.10 £13.48
10% offered a hourly rate of more than £45.70 £18.28 £18.63
UK excluding London median hourly rate £16.50 £15.50 £17.50
% change year-on-year
+6.45% -11.42%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3026 2878 2306
As % of all contract IT jobs located in the North West 80.80% 77.43% 74.85%
Number of daily rates quoted 1909 1707 1228
Median daily rate £413 £385 £388
Median daily rate % change year-on-year
+7.14% -0.64%
90% offered a daily rate of more than £299 £275 £263
10% offered a daily rate of more than £550 £550 £540
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 74 121 96
Median hourly rate £32.50 £34.00 £28.13
Median hourly rate % change year-on-year
-4.41% +20.88%
90% offered a hourly rate of more than £12.58 £14.50 £15.00
10% offered a hourly rate of more than £52.16 £52.70 £45.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Incident Management
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North West region.

Incident Management Daily Rate Trend in the North West

Incident Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 30 June 2016.

Incident Management Daily Rate Histogram in the North West

Incident Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North West region.

Incident Management Hourly Rate Trend in the North West

Incident Management
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the North West region over the 3 months to 30 June 2016.

Incident Management Hourly Rate Histogram in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 22 £338 +150.00% 4
Cheshire -10 15 £452 +24.84% 4
Lancashire +5 14 £399 - 1
Merseyside -3 3 - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 30 June 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Incident Management.

1 33 (34.38%) ITIL
2 24 (25.00%) Finance
3 23 (23.96%) Windows
4 19 (19.79%) Problem Management
5 17 (17.71%) Change Management
6 16 (16.67%) Unix
6 16 (16.67%) Banking
7 15 (15.63%) Microsoft
7 15 (15.63%) Service Management
8 13 (13.54%) SQL
9 12 (12.50%) Active Directory
10 11 (11.46%) SLA
10 11 (11.46%) Linux
11 10 (10.42%) JBoss
12 9 (9.38%) MS Office
12 9 (9.38%) Splunk
13 8 (8.33%) ServiceNow
13 8 (8.33%) Analytical Skills
13 8 (8.33%) Windows 7
13 8 (8.33%) Service Delivery
13 8 (8.33%) Information Security
14 7 (7.29%) Project Management
14 7 (7.29%) Remedy
14 7 (7.29%) Cisco
14 7 (7.29%) Root Cause Analysis
14 7 (7.29%) Cybersecurity
14 7 (7.29%) DevOps
15 6 (6.25%) Security Operations
15 6 (6.25%) Trend Analysis
15 6 (6.25%) Configuration Management

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.42%) JBoss
2 5 (5.21%) MS Exchange
3 2 (2.08%) IBM Notes
4 1 (1.04%) Apache
4 1 (1.04%) SharePoint
4 1 (1.04%) Skype for Business
Applications
1 9 (9.38%) MS Office
2 2 (2.08%) MS Excel
Business Applications
1 3 (3.13%) Dynamics NAV
2 2 (2.08%) Remedy ITSM
Cloud Services
1 1 (1.04%) IaaS
1 1 (1.04%) Office 365
1 1 (1.04%) PaaS
1 1 (1.04%) SaaS
Communications & Networking
1 5 (5.21%) Firewall
2 4 (4.17%) Intrusion Detection
3 3 (3.13%) LAN
3 3 (3.13%) SAN
3 3 (3.13%) WAN
4 2 (2.08%) DNS
4 2 (2.08%) TCP/IP
5 1 (1.04%) 2G
5 1 (1.04%) 3G
5 1 (1.04%) DHCP
5 1 (1.04%) FTP
5 1 (1.04%) GPRS
5 1 (1.04%) GSM
5 1 (1.04%) HTTP
5 1 (1.04%) Internet
5 1 (1.04%) LDAP
5 1 (1.04%) SMTP
5 1 (1.04%) UMTS
5 1 (1.04%) VoIP
5 1 (1.04%) Wireshark
Database & Business Intelligence
1 2 (2.08%) Relational Database
2 1 (1.04%) DataStage
2 1 (1.04%) DB2
2 1 (1.04%) Oracle Database
2 1 (1.04%) Oracle Database 10g
2 1 (1.04%) Oracle Database 11g
2 1 (1.04%) QlikView
Development Applications
1 4 (4.17%) Jenkins
1 4 (4.17%) JIRA
2 1 (1.04%) Team Foundation Server
General
1 24 (25.00%) Finance
2 16 (16.67%) Banking
3 4 (4.17%) Pharmaceutical
4 3 (3.13%) Retail
5 2 (2.08%) Manufacturing
6 1 (1.04%) Law
6 1 (1.04%) Legal
6 1 (1.04%) Retail Banking
Job Titles
1 21 (21.88%) Analyst
2 12 (12.50%) Consultant
3 11 (11.46%) Unix Engineer
4 9 (9.38%) Linux Engineer
4 9 (9.38%) Service Analyst
4 9 (9.38%) Support Engineer
4 9 (9.38%) Unix Linux Engineer
5 8 (8.33%) Incident Manager
5 8 (8.33%) Security Analyst
5 8 (8.33%) Service Desk Analyst
6 6 (6.25%) Service Manager
6 6 (6.25%) Test Manager
7 5 (5.21%) IT Manager
7 5 (5.21%) Splunk Consultant
8 4 (4.17%) 2nd Line Support
8 4 (4.17%) Environment Manager
8 4 (4.17%) Infrastructure Engineer
8 4 (4.17%) Test Environment Manager
8 4 (4.17%) Unix Support
8 4 (4.17%) Unix Support Engineer
Libraries, Frameworks & Software Standards
1 3 (3.13%) Regular Expression
1 3 (3.13%) XML
2 1 (1.04%) CSS
2 1 (1.04%) HTML
2 1 (1.04%) JSON
2 1 (1.04%) Laravel
2 1 (1.04%) REST
2 1 (1.04%) SOAP
2 1 (1.04%) Spring
2 1 (1.04%) Symfony
Miscellaneous
1 8 (8.33%) Analytical Skills
2 5 (5.21%) Client/Server
2 5 (5.21%) Mainframe
2 5 (5.21%) Management Information System
3 4 (4.17%) PKI
4 3 (3.13%) Cyberthreat
5 2 (2.08%) Blackberry
5 2 (2.08%) CESG
5 2 (2.08%) CESG CLAS
5 2 (2.08%) Clustering
5 2 (2.08%) Computer Science
5 2 (2.08%) iPhone
5 2 (2.08%) Security Operations Centre
6 1 (1.04%) Data Centre
6 1 (1.04%) Smart Energy
6 1 (1.04%) Smart Meter
6 1 (1.04%) User Experience
Operating Systems
1 23 (23.96%) Windows
2 16 (16.67%) Unix
3 11 (11.46%) Linux
4 8 (8.33%) Windows 7
5 5 (5.21%) Windows Server
6 4 (4.17%) AIX
7 3 (3.13%) Apple iOS
7 3 (3.13%) Windows 8
8 2 (2.08%) HPUX
8 2 (2.08%) Windows XP
9 1 (1.04%) Android
9 1 (1.04%) Red Hat Enterprise Linux
9 1 (1.04%) Solaris
9 1 (1.04%) Windows Server 2008
9 1 (1.04%) Windows Server 2012
Processes & Methodologies
1 33 (34.38%) ITIL
2 19 (19.79%) Problem Management
3 17 (17.71%) Change Management
4 15 (15.63%) Service Management
5 8 (8.33%) Information Security
5 8 (8.33%) Service Delivery
6 7 (7.29%) Cybersecurity
6 7 (7.29%) DevOps
6 7 (7.29%) Project Management
6 7 (7.29%) Root Cause Analysis
7 6 (6.25%) Configuration Management
7 6 (6.25%) Security Operations
7 6 (6.25%) Trend Analysis
8 5 (5.21%) Capacity Management
8 5 (5.21%) Capacity Planning
8 5 (5.21%) Risk Management
8 5 (5.21%) Stakeholder Management
9 4 (4.17%) Demand Forecasting
9 4 (4.17%) Mobile Device Management
9 4 (4.17%) SIEM
Programming Languages
1 13 (13.54%) SQL
2 5 (5.21%) Java
3 4 (4.17%) JavaScript
3 4 (4.17%) PHP
4 3 (3.13%) Python
4 3 (3.13%) Ruby
4 3 (3.13%) VB
5 2 (2.08%) C
5 2 (2.08%) PL/SQL
6 1 (1.04%) JCL
6 1 (1.04%) REXX
Qualifications
1 5 (5.21%) ITIL Certification
2 4 (4.17%) MCP
3 3 (3.13%) CCNA
3 3 (3.13%) Cisco Certification
3 3 (3.13%) ISTQB
3 3 (3.13%) ISTQB Foundation Certification
3 3 (3.13%) Security Cleared
4 2 (2.08%) CISSP
4 2 (2.08%) CLAS
4 2 (2.08%) MCSA
4 2 (2.08%) MCSE
4 2 (2.08%) Microsoft Certification
4 2 (2.08%) SC Cleared
5 1 (1.04%) BPSS Clearance
5 1 (1.04%) CEH
5 1 (1.04%) CISM
5 1 (1.04%) Degree
5 1 (1.04%) GCIH
5 1 (1.04%) HND
5 1 (1.04%) ISEB
Quality Assurance & Compliance
1 11 (11.46%) SLA
2 4 (4.17%) QA
3 3 (3.13%) PCI DSS
4 1 (1.04%) COBIT
4 1 (1.04%) ISO/IEC 27001
4 1 (1.04%) Sarbanes-Oxley
4 1 (1.04%) Val IT
System Software
1 12 (12.50%) Active Directory
2 3 (3.13%) VMware Infrastructure
3 2 (2.08%) Virtual Desktop
3 2 (2.08%) Virtual Machines
4 1 (1.04%) Citrix Presentation Server
4 1 (1.04%) Snort
4 1 (1.04%) Virtual Servers
4 1 (1.04%) vSphere
4 1 (1.04%) XenApp
Systems Management
1 4 (4.17%) McAfee ePO
1 4 (4.17%) SCCM
2 3 (3.13%) HP SiteScope
2 3 (3.13%) Nagios
2 3 (3.13%) Puppet
3 2 (2.08%) HP Quality Center
3 2 (2.08%) Systems Management Server (SMS)
4 1 (1.04%) CA Endevor
4 1 (1.04%) Oracle RMAN
4 1 (1.04%) QRadar
4 1 (1.04%) vRealize
Vendors
1 15 (15.63%) Microsoft
2 9 (9.38%) Splunk
3 8 (8.33%) ServiceNow
4 7 (7.29%) Cisco
4 7 (7.29%) Remedy
5 6 (6.25%) VMware
6 5 (5.21%) LANDesk
7 4 (4.17%) Intel Security
8 2 (2.08%) Apple
8 2 (2.08%) BMC
8 2 (2.08%) Citrix
8 2 (2.08%) EMC
8 2 (2.08%) HP
8 2 (2.08%) Lotus
8 2 (2.08%) Lumension
8 2 (2.08%) MobileIron
8 2 (2.08%) Trustwave
9 1 (1.04%) Cognizant
9 1 (1.04%) IBM
9 1 (1.04%) Juniper