The table below looks at the statistics for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 10 22 17
Rank change year-on-year
+12 -5
Contract jobs citing CRM 17 4 21
As % of all contract IT jobs located in the Midlands 8.67% 2.22% 7.24%
As % of the Processes & Methodologies category 12.41% 3.42% 11.05%
Number of daily rates quoted 4 3 12
Average daily rate
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of your Daily Rate
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£360 £500 £475
Average daily rate % change year-on-year
-28.00% +5.26%
90% offered a daily rate of more than £315 £400 £358
10% offered a daily rate of more than £540 £500 £550
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.96 £38.15 £16.50
% change year-on-year
-47.69% +131.21%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
137 117 190
As % of all contract IT jobs located in the Midlands 69.90% 65.00% 65.52%
Number of daily rates quoted 46 58 65
Average daily rate £400 £400 £400
90% offered a daily rate of more than £319 £310 £325
10% offered a daily rate of more than £550 £500 £550
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 4 0 2
Average hourly rate £37.00 - £45.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Midlands region over the 3 months to 19 September 2014.

CRM Daily Rate Histogram in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 19 September 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 11 (45.83%) Agile Software Development
2 8 (33.33%) Dynamics CRM
3 7 (29.17%) Retail
3 7 (29.17%) Microsoft
4 6 (25.00%) Stakeholder Management
4 6 (25.00%) Scrum
4 6 (25.00%) JavaScript
4 6 (25.00%) .NET
4 6 (25.00%) E-Commerce
4 6 (25.00%) B2C
4 6 (25.00%) Business Analysis
4 6 (25.00%) Customer Engagement
4 6 (25.00%) Degree
4 6 (25.00%) JIRA
4 6 (25.00%) Use Case
4 6 (25.00%) hybris
4 6 (25.00%) iPad
4 6 (25.00%) Business Process Mapping
4 6 (25.00%) User Experience
5 5 (20.83%) SharePoint 2013
5 5 (20.83%) Oracle Internet Expenses
5 5 (20.83%) WCF
5 5 (20.83%) Oracle BI EE
5 5 (20.83%) SC Cleared
5 5 (20.83%) DV Cleared
5 5 (20.83%) Security Cleared
5 5 (20.83%) Visual Studio Team System
5 5 (20.83%) .NET Framework
5 5 (20.83%) Oracle iRecruitment
5 5 (20.83%) Oracle Workflow

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.83%) SharePoint 2013
1 5 (20.83%) Oracle Workflow
1 5 (20.83%) SharePoint
1 5 (20.83%) IIS
Business Applications
1 8 (33.33%) Dynamics CRM
2 5 (20.83%) Oracle Internet Expenses
2 5 (20.83%) Oracle iRecruitment
3 3 (12.50%) Oracle EBS
4 2 (8.33%) SAP CRM
4 2 (8.33%) Oracle Payroll
5 1 (4.17%) SAP IS-U
Database & Business Intelligence
1 5 (20.83%) Oracle BI EE
1 5 (20.83%) Oracle Reports
2 1 (4.17%) SQL Server
Development Applications
1 6 (25.00%) JIRA
2 5 (20.83%) Visual Studio Team System
2 5 (20.83%) Oracle Forms
2 5 (20.83%) Visual Studio
General
1 7 (29.17%) Retail
2 5 (20.83%) Finance
3 1 (4.17%) Billing
3 1 (4.17%) Marketing
Job Titles
1 9 (37.50%) Developer
2 8 (33.33%) CRM Developer
3 6 (25.00%) Analyst
3 6 (25.00%) Business Analyst
3 6 (25.00%) Agile Business Analyst
3 6 (25.00%) Dynamics CRM Developer
4 4 (16.67%) Microsoft Developer
5 2 (8.33%) Consultant
5 2 (8.33%) Functional Consultant
5 2 (8.33%) Oracle Consultant
5 2 (8.33%) SAP Developer
5 2 (8.33%) Oracle Functional Consultant
6 1 (4.17%) Relationships Manager
6 1 (4.17%) Business Manager
6 1 (4.17%) Billing Project Manager
6 1 (4.17%) CRM Architect
6 1 (4.17%) Designer
6 1 (4.17%) CRM Manager
6 1 (4.17%) CRM Project Manager
6 1 (4.17%) ABAP Developer
Libraries, Frameworks & Software Standards
1 6 (25.00%) .NET
2 5 (20.83%) WCF
2 5 (20.83%) .NET Framework
2 5 (20.83%) ASP.NET
2 5 (20.83%) CSS
2 5 (20.83%) HTML
3 1 (4.17%) SAP BSP
3 1 (4.17%) Middleware
Miscellaneous
1 6 (25.00%) iPad
1 6 (25.00%) User Experience
Processes & Methodologies
1 11 (45.83%) Agile Software Development
2 6 (25.00%) Stakeholder Management
2 6 (25.00%) Scrum
2 6 (25.00%) E-Commerce
2 6 (25.00%) B2C
2 6 (25.00%) Business Analysis
2 6 (25.00%) Customer Engagement
2 6 (25.00%) Use Case
2 6 (25.00%) Business Process Mapping
3 5 (20.83%) Workflow
4 1 (4.17%) TDD
4 1 (4.17%) OO
4 1 (4.17%) BDD
Programming Languages
1 6 (25.00%) JavaScript
2 5 (20.83%) PL/SQL
2 5 (20.83%) SQL
3 2 (8.33%) ABAP
4 1 (4.17%) C#
Qualifications
1 6 (25.00%) Degree
2 5 (20.83%) SC Cleared
2 5 (20.83%) DV Cleared
2 5 (20.83%) Security Cleared
Vendors
1 7 (29.17%) Microsoft
2 6 (25.00%) hybris
3 5 (20.83%) Oracle
4 3 (12.50%) SAP