The table below looks at the statistics for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 16 18 12
Rank change year-on-year
+2 -6
Contract jobs citing CRM 7 4 18
As % of all contract IT jobs located in the Midlands 4.67% 3.01% 9.68%
As % of the Processes & Methodologies category 6.73% 4.44% 13.24%
Number of daily rates quoted 5 2 11
Average daily rate £450 £333 £475
Average daily rate % change year-on-year
+35.33% -30.00%
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.75 £20.00 £15.00
% change year-on-year
-6.26% +33.33%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
104 90 136
As % of all contract IT jobs located in the Midlands 69.33% 67.67% 73.12%
Number of daily rates quoted 57 31 49
Average daily rate £500 £400 £450
Average daily rate % change year-on-year
+25.00% -11.11%
90% offered a daily rate of more than £313 £220 £325
10% offered a daily rate of more than £655 £475 £538
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1 0 0
Average hourly rate £34.00 - -
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Midlands region over the 3 months to 5 February 2016.

CRM Daily Rate Histogram in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 5 February 2016, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 14 (63.64%) Dynamics CRM
2 13 (59.09%) SAP
3 11 (50.00%) Microsoft
3 11 (50.00%) SAP BW
3 11 (50.00%) NetWeaver
3 11 (50.00%) SAP CRM
4 5 (22.73%) Billing
5 3 (13.64%) Finance
5 3 (13.64%) SQL
6 2 (9.09%) Data Cleansing
6 2 (9.09%) Business Analysis
6 2 (9.09%) Dynamics AX
6 2 (9.09%) Data Management
6 2 (9.09%) Agile Software Development
6 2 (9.09%) Retail
7 1 (4.55%) Asset Management
7 1 (4.55%) Scrum
7 1 (4.55%) IVR
7 1 (4.55%) Zachman Framework
7 1 (4.55%) TOGAF
7 1 (4.55%) Content Management
7 1 (4.55%) Document Management
7 1 (4.55%) SQL Server Reporting Services
7 1 (4.55%) Software Engineering
7 1 (4.55%) Enterprise Architecture
7 1 (4.55%) Degree
7 1 (4.55%) WFM
7 1 (4.55%) JIRA
7 1 (4.55%) Casewise
7 1 (4.55%) Use Case

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 11 (50.00%) NetWeaver
2 1 (4.55%) BizTalk Server
2 1 (4.55%) Lync
2 1 (4.55%) SharePoint
Applications
1 1 (4.55%) MS Excel
Business Applications
1 14 (63.64%) Dynamics CRM
2 11 (50.00%) SAP CRM
3 2 (9.09%) Dynamics AX
4 1 (4.55%) SAP xRPM
Cloud Services
1 1 (4.55%) Microsoft Azure
1 1 (4.55%) Office 365
1 1 (4.55%) Yammer
Communications & Networking
1 1 (4.55%) CTI
1 1 (4.55%) RTP
1 1 (4.55%) VoIP
Database & Business Intelligence
1 11 (50.00%) SAP BW
2 1 (4.55%) BusinessObjects
2 1 (4.55%) Oracle Reports
2 1 (4.55%) SAP HANA
2 1 (4.55%) SQL Server
2 1 (4.55%) SQL Server Reporting Services
Development Applications
1 1 (4.55%) JIRA
General
1 5 (22.73%) Billing
2 3 (13.64%) Finance
3 2 (9.09%) Retail
Job Titles
1 8 (36.36%) Architect
1 8 (36.36%) Solutions Architect
2 6 (27.27%) CRM Architect
2 6 (27.27%) CRM Solutions Architect
3 5 (22.73%) Designer
3 5 (22.73%) Integration Architect
3 5 (22.73%) SAP Architect
3 5 (22.73%) SAP Solutions Architect
4 2 (9.09%) Analyst
4 2 (9.09%) Business Analyst
4 2 (9.09%) Technical Specialist
5 1 (4.55%) Consultant
5 1 (4.55%) CRM Consultant
5 1 (4.55%) CRM Project Manager
5 1 (4.55%) Microsoft Consultant
5 1 (4.55%) Report Developer
5 1 (4.55%) SAP BW Developer
5 1 (4.55%) SAP Developer
5 1 (4.55%) Technical Consultant
5 1 (4.55%) Test Manager
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) COM
1 1 (4.55%) RFC 2833
Miscellaneous
1 1 (4.55%) Analytical Skills
1 1 (4.55%) iPad
1 1 (4.55%) IVR
1 1 (4.55%) User Experience
Operating Systems
1 1 (4.55%) Windows
Processes & Methodologies
1 2 (9.09%) Agile Software Development
1 2 (9.09%) Business Analysis
1 2 (9.09%) Data Cleansing
1 2 (9.09%) Data Management
2 1 (4.55%) Asset Management
2 1 (4.55%) B2B
2 1 (4.55%) B2C
2 1 (4.55%) Business Intelligence
2 1 (4.55%) Content Management
2 1 (4.55%) Data Modelling
2 1 (4.55%) Document Management
2 1 (4.55%) E-Commerce
2 1 (4.55%) Enterprise Architecture
2 1 (4.55%) Scrum
2 1 (4.55%) Software Engineering
2 1 (4.55%) Stakeholder Management
2 1 (4.55%) TOGAF
2 1 (4.55%) WFM
2 1 (4.55%) Workflow
2 1 (4.55%) Zachman Framework
Programming Languages
1 3 (13.64%) SQL
2 1 (4.55%) ABAP
2 1 (4.55%) C#
2 1 (4.55%) JavaScript
Qualifications
1 1 (4.55%) Degree
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 1 (4.55%) Active Directory
Vendors
1 13 (59.09%) SAP
2 11 (50.00%) Microsoft
3 1 (4.55%) Avaya
3 1 (4.55%) Casewise
3 1 (4.55%) hybris
3 1 (4.55%) Infor
3 1 (4.55%) Oracle
3 1 (4.55%) Rally
3 1 (4.55%) Salesforce.com