The table below looks at the statistics for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 15 10 11
Rank change year-on-year
-5 +1
Contract jobs citing CRM 11 12 15
As % of all contract IT jobs located in the Midlands 5.39% 8.16% 7.46%
As % of the Processes & Methodologies category 6.92% 9.92% 10.00%
Number of daily rates quoted 5 5 5
Median daily rate £400 £470 £475
Median daily rate % change year-on-year
-14.89% -1.05%
UK excluding London median daily rate £400 £398 £389
% change year-on-year
+0.43% +2.44%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £16.25 £18.00 £19.50
% change year-on-year
-9.72% -7.69%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
159 121 150
As % of all contract IT jobs located in the Midlands 77.94% 82.31% 74.63%
Number of daily rates quoted 86 51 48
Median daily rate £500 £470 £388
Median daily rate % change year-on-year
+6.38% +21.29%
90% offered a daily rate of more than £338 £304 £340
10% offered a daily rate of more than £600 £563 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 1 4
Median hourly rate - £20.00 £17.00
Median hourly rate % change year-on-year
- +17.64%
UK excluding London median hourly rate £36.00 £30.50 £31.00
% change year-on-year
+18.03% -1.61%

CRM
Jobs Demand Trend in the Midlands

The demand trend of contract jobs across the Midlands region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 4 May 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region with a requirement for CRM.

1 6 (35.29%) Project Management
1 6 (35.29%) Oracle
1 6 (35.29%) Oracle Reports
2 5 (29.41%) MS Project
2 5 (29.41%) PeopleSoft
2 5 (29.41%) PMP
2 5 (29.41%) PMI Certification
2 5 (29.41%) Change Management
2 5 (29.41%) Risk Assessment
2 5 (29.41%) Dynamics CRM
2 5 (29.41%) QA
3 4 (23.53%) Microsoft
4 3 (17.65%) ERP
4 3 (17.65%) Agile Software Development
4 3 (17.65%) Billing
4 3 (17.65%) Analytics
4 3 (17.65%) Analytical Skills
5 2 (11.76%) Coaching
5 2 (11.76%) Data Architecture
5 2 (11.76%) Marketing
5 2 (11.76%) Data Protection
5 2 (11.76%) Digital Analytics
5 2 (11.76%) Data Management
5 2 (11.76%) Content Management
5 2 (11.76%) CMS
5 2 (11.76%) Sitecore CMS
5 2 (11.76%) Sitecore
5 2 (11.76%) SAP
6 1 (5.88%) Workflow
6 1 (5.88%) Active Directory

CRM
Top Related IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) CMS
1 2 (11.76%) Sitecore CMS
2 1 (5.88%) BizTalk Server
2 1 (5.88%) SharePoint
2 1 (5.88%) Skype for Business
Applications
1 5 (29.41%) MS Project
2 1 (5.88%) MS Excel
Business Applications
1 5 (29.41%) Dynamics CRM
2 1 (5.88%) SAP CRM
Cloud Services
1 1 (5.88%) Microsoft Azure
1 1 (5.88%) Office 365
1 1 (5.88%) Yammer
Communications & Networking
1 1 (5.88%) CTI
1 1 (5.88%) RTP
1 1 (5.88%) VoIP
Database & Business Intelligence
1 6 (35.29%) Oracle Reports
2 1 (5.88%) SQL Server
2 1 (5.88%) SQL Server Reporting Services
General
1 3 (17.65%) Billing
2 2 (11.76%) Marketing
3 1 (5.88%) Retail
Job Titles
1 9 (52.94%) Project Manager
2 5 (29.41%) Oracle Project Manager
3 3 (17.65%) CRM Manager
3 3 (17.65%) CRM Project Manager
4 2 (11.76%) Architect
4 2 (11.76%) Implementation Manager
4 2 (11.76%) Implementation Project Manager
4 2 (11.76%) Project Implementation Manager
4 2 (11.76%) Solutions Architect
5 1 (5.88%) Analyst
5 1 (5.88%) Business Analyst
5 1 (5.88%) Consultant
5 1 (5.88%) CRM Consultant
5 1 (5.88%) CRM Technical Consultant
5 1 (5.88%) Dynamics CRM Consultant
5 1 (5.88%) Microsoft Consultant
5 1 (5.88%) Microsoft CRM Consultant
5 1 (5.88%) SAP Configurer
5 1 (5.88%) Technical Consultant
5 1 (5.88%) Test Manager
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) COM
1 1 (5.88%) RFC 2833
Miscellaneous
1 3 (17.65%) Analytical Skills
2 1 (5.88%) IVR
Operating Systems
1 1 (5.88%) Windows
Processes & Methodologies
1 6 (35.29%) Project Management
2 5 (29.41%) Change Management
2 5 (29.41%) Risk Assessment
3 3 (17.65%) Agile Software Development
3 3 (17.65%) Analytics
3 3 (17.65%) ERP
4 2 (11.76%) Coaching
4 2 (11.76%) Content Management
4 2 (11.76%) Data Architecture
4 2 (11.76%) Data Management
4 2 (11.76%) Data Protection
4 2 (11.76%) Digital Analytics
5 1 (5.88%) Data Mapping
5 1 (5.88%) Document Management
5 1 (5.88%) Enterprise Architecture
5 1 (5.88%) Integration Testing
5 1 (5.88%) TOGAF
5 1 (5.88%) User Acceptance Testing
5 1 (5.88%) Workflow
5 1 (5.88%) Zachman Framework
Programming Languages
1 1 (5.88%) C#
1 1 (5.88%) JavaScript
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) PMI Certification
1 5 (29.41%) PMP
Quality Assurance & Compliance
1 5 (29.41%) QA
2 1 (5.88%) SLA
System Software
1 1 (5.88%) Active Directory
Vendors
1 6 (35.29%) Oracle
2 5 (29.41%) PeopleSoft
3 4 (23.53%) Microsoft
4 2 (11.76%) SAP
4 2 (11.76%) Sitecore
5 1 (5.88%) Avaya
5 1 (5.88%) Casewise
5 1 (5.88%) Infor
5 1 (5.88%) Salesforce.com