The first table below looks at the demand for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 15 28 19
Rank change year-on-year
+13 -9
Contract jobs citing CRM 10 3 15
As % of all contract IT jobs located in the Midlands 5.92% 1.34% 5.42%
As % of the Processes & Methodologies category 8.26% 2.24% 8.77%
Number of daily rates quoted 1 1 2
Average daily rate
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of your Daily Rate
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£320 £500 £425
Average daily rate % change year-on-year
-36.00% +17.64%
UK excluding London average daily rate £387 £388 £400
% change year-on-year
-0.22% -3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £37.90 £25.00
% change year-on-year
-53.82% +51.60%
Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
121 134 171
As % of all contract IT jobs located in the Midlands 71.60% 59.82% 61.73%
Number of daily rates quoted 44 47 51
Average daily rate £425 £475 £375
Average daily rate % change year-on-year
-10.52% +26.66%
90% offered a daily rate of more than £228 £325 £213
10% offered a daily rate of more than £550 £575 £550
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 2 1 9
Average hourly rate £175.00 £175.00 £42.50
Average hourly rate % change year-on-year
- +311.76%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
CRM
England

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 25 July 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 7 (28.00%) Finance
2 6 (24.00%) Retail
2 6 (24.00%) Business Analysis
2 6 (24.00%) Degree
2 6 (24.00%) Oracle
2 6 (24.00%) Use Case
3 5 (20.00%) Oracle BI EE
3 5 (20.00%) SC Cleared
3 5 (20.00%) DV Cleared
3 5 (20.00%) Security Cleared
3 5 (20.00%) Oracle Internet Expenses
3 5 (20.00%) PL/SQL
3 5 (20.00%) SQL
3 5 (20.00%) Oracle Forms
3 5 (20.00%) Oracle Reports
3 5 (20.00%) Oracle iRecruitment
3 5 (20.00%) Stakeholder Management
3 5 (20.00%) Oracle Workflow
3 5 (20.00%) Workflow
4 4 (16.00%) Scrum
4 4 (16.00%) Billing
4 4 (16.00%) JIRA
4 4 (16.00%) B2C
4 4 (16.00%) Project Management
4 4 (16.00%) E-Commerce
4 4 (16.00%) SAP
4 4 (16.00%) Business Process Mapping
4 4 (16.00%) hybris
4 4 (16.00%) iPad
4 4 (16.00%) Customer Engagement

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) Oracle Workflow
Applications
1 2 (8.00%) MS Excel
2 1 (4.00%) Casewise Modeler
Business Applications
1 5 (20.00%) Oracle iRecruitment
1 5 (20.00%) Oracle Internet Expenses
2 3 (12.00%) Dynamics CRM
2 3 (12.00%) Oracle EBS
2 3 (12.00%) SAP CRM
3 2 (8.00%) Oracle Payroll
4 1 (4.00%) SAP IS-U
Database & Business Intelligence
1 5 (20.00%) Oracle Reports
1 5 (20.00%) Oracle BI EE
2 1 (4.00%) Relational Database
2 1 (4.00%) Data Warehouse
2 1 (4.00%) RDBMS
Development Applications
1 5 (20.00%) Oracle Forms
2 4 (16.00%) JIRA
3 1 (4.00%) Oracle APEX
General
1 7 (28.00%) Finance
2 6 (24.00%) Retail
3 4 (16.00%) Billing
4 2 (8.00%) Marketing
5 1 (4.00%) Pharmaceutical
Job Titles
1 9 (36.00%) Analyst
2 8 (32.00%) Business Analyst
3 5 (20.00%) Consultant
4 4 (16.00%) CRM Manager
4 4 (16.00%) Agile Business Analyst
4 4 (16.00%) CRM Analyst
5 3 (12.00%) CRM Business Analyst
5 3 (12.00%) Project Manager
5 3 (12.00%) CRM Project Manager
6 2 (8.00%) Oracle Functional Consultant
6 2 (8.00%) Functional Consultant
6 2 (8.00%) Developer
6 2 (8.00%) Oracle Consultant
7 1 (4.00%) Billing Project Manager
7 1 (4.00%) JavaScript Developer
7 1 (4.00%) Dynamics CRM Consultant
7 1 (4.00%) Designer
7 1 (4.00%) CRM Architect
7 1 (4.00%) CRM Solutions Architect
7 1 (4.00%) Architect
Miscellaneous
1 4 (16.00%) iPad
2 2 (8.00%) Social Media
3 1 (4.00%) GIS
3 1 (4.00%) Mobile Computing
Processes & Methodologies
1 6 (24.00%) Use Case
1 6 (24.00%) Business Analysis
2 5 (20.00%) Workflow
2 5 (20.00%) Stakeholder Management
3 4 (16.00%) Scrum
3 4 (16.00%) Project Management
3 4 (16.00%) E-Commerce
3 4 (16.00%) B2C
3 4 (16.00%) Business Process Mapping
3 4 (16.00%) Customer Engagement
4 3 (12.00%) Data Modelling
5 2 (8.00%) ITIL
5 2 (8.00%) PRINCE2
5 2 (8.00%) Service Delivery
5 2 (8.00%) Logistics
5 2 (8.00%) User Acceptance Testing
6 1 (4.00%) Integration Testing
6 1 (4.00%) Test Management
6 1 (4.00%) Stakeholder Engagement
6 1 (4.00%) Waterfall
Programming Languages
1 5 (20.00%) PL/SQL
1 5 (20.00%) SQL
2 1 (4.00%) ABAP
2 1 (4.00%) Apex Code
2 1 (4.00%) Java
2 1 (4.00%) JavaScript
Qualifications
1 6 (24.00%) Degree
2 5 (20.00%) SC Cleared
2 5 (20.00%) DV Cleared
2 5 (20.00%) Security Cleared
3 3 (12.00%) ISEB
4 2 (8.00%) IIBA
4 2 (8.00%) CBAP
Quality Assurance & Compliance
1 1 (4.00%) QA
Vendors
1 6 (24.00%) Oracle
2 4 (16.00%) SAP
2 4 (16.00%) hybris
3 2 (8.00%) Salesforce.com
3 2 (8.00%) Siebel
3 2 (8.00%) Microsoft
4 1 (4.00%) JD Edwards
4 1 (4.00%) Casewise