The table below looks at the statistics for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 13 22 16
Rank change year-on-year
+9 -6
Contract jobs citing CRM 12 4 22
As % of all contract IT jobs located in the Midlands 6.82% 2.63% 8.33%
As % of the Processes & Methodologies category 9.92% 3.85% 12.79%
Number of daily rates quoted 3 2 12
Average daily rate
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£400 £438 £475
Average daily rate % change year-on-year
-8.57% -7.89%
90% offered a daily rate of more than £330 £388 £425
10% offered a daily rate of more than £560 £488 £550
UK excluding London average daily rate £413 £375 £400
% change year-on-year
+10.00% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.00 £44.95 £16.50
% change year-on-year
-55.50% +172.42%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
121 104 172
As % of all contract IT jobs located in the Midlands 68.75% 68.42% 65.15%
Number of daily rates quoted 45 58 74
Average daily rate £400 £375 £413
Average daily rate % change year-on-year
+6.66% -9.09%
90% offered a daily rate of more than £241 £275 £375
10% offered a daily rate of more than £530 £500 £550
UK excluding London average daily rate £375 £363 £368
% change year-on-year
+3.44% -1.36%
Number of hourly rates quoted 3 1 1
Average hourly rate £46.00 £10.00 £45.00
Average hourly rate % change year-on-year
+360.00% -77.77%
UK excluding London average hourly rate £25.00 £29.00 £27.50
% change year-on-year
-13.79% +5.45%

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Midlands region over the 3 months to 20 October 2014.

CRM Daily Rate Histogram in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 20 October 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 11 (50.00%) Agile Software Development
2 8 (36.36%) Dynamics CRM
3 7 (31.82%) Microsoft
3 7 (31.82%) Retail
4 6 (27.27%) Stakeholder Management
4 6 (27.27%) Business Analysis
4 6 (27.27%) Degree
4 6 (27.27%) JIRA
4 6 (27.27%) Use Case
4 6 (27.27%) Customer Engagement
4 6 (27.27%) Scrum
4 6 (27.27%) JavaScript
4 6 (27.27%) .NET
4 6 (27.27%) E-Commerce
4 6 (27.27%) B2C
4 6 (27.27%) hybris
4 6 (27.27%) iPad
4 6 (27.27%) Business Process Mapping
4 6 (27.27%) User Experience
5 5 (22.73%) SharePoint 2013
5 5 (22.73%) IIS
5 5 (22.73%) Visual Studio
5 5 (22.73%) ASP.NET
5 5 (22.73%) CSS
5 5 (22.73%) HTML
5 5 (22.73%) SharePoint
5 5 (22.73%) .NET Framework
5 5 (22.73%) Visual Studio Team System
5 5 (22.73%) WCF
6 4 (18.18%) Oracle BI EE

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 20 October 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (22.73%) IIS
1 5 (22.73%) SharePoint
1 5 (22.73%) SharePoint 2013
2 4 (18.18%) Oracle Workflow
Business Applications
1 8 (36.36%) Dynamics CRM
2 4 (18.18%) Oracle iRecruitment
2 4 (18.18%) Oracle Internet Expenses
3 2 (9.09%) Oracle EBS
3 2 (9.09%) SAP CRM
3 2 (9.09%) Oracle Payroll
4 1 (4.55%) SAP IS-U
Database & Business Intelligence
1 4 (18.18%) Oracle Reports
1 4 (18.18%) Oracle BI EE
2 1 (4.55%) SQL Server
Development Applications
1 6 (27.27%) JIRA
2 5 (22.73%) Visual Studio Team System
2 5 (22.73%) Visual Studio
3 4 (18.18%) Oracle Forms
General
1 7 (31.82%) Retail
2 4 (18.18%) Finance
3 1 (4.55%) Billing
3 1 (4.55%) Marketing
Job Titles
1 8 (36.36%) Developer
1 8 (36.36%) CRM Developer
2 6 (27.27%) Analyst
2 6 (27.27%) Dynamics CRM Developer
2 6 (27.27%) Business Analyst
2 6 (27.27%) Agile Business Analyst
3 4 (18.18%) Microsoft Developer
4 2 (9.09%) Consultant
4 2 (9.09%) Functional Consultant
4 2 (9.09%) Oracle Consultant
4 2 (9.09%) Oracle Functional Consultant
5 1 (4.55%) Relationships Manager
5 1 (4.55%) SAP Developer
5 1 (4.55%) Business Manager
5 1 (4.55%) Billing Project Manager
5 1 (4.55%) CRM Project Manager
5 1 (4.55%) CRM Manager
5 1 (4.55%) Architect
5 1 (4.55%) Project Manager
5 1 (4.55%) Designer
Libraries, Frameworks & Software Standards
1 6 (27.27%) .NET
2 5 (22.73%) ASP.NET
2 5 (22.73%) CSS
2 5 (22.73%) .NET Framework
2 5 (22.73%) WCF
2 5 (22.73%) HTML
3 1 (4.55%) Middleware
3 1 (4.55%) SAP BSP
Miscellaneous
1 6 (27.27%) iPad
1 6 (27.27%) User Experience
Processes & Methodologies
1 11 (50.00%) Agile Software Development
2 6 (27.27%) Business Process Mapping
2 6 (27.27%) E-Commerce
2 6 (27.27%) B2C
2 6 (27.27%) Stakeholder Management
2 6 (27.27%) Scrum
2 6 (27.27%) Business Analysis
2 6 (27.27%) Use Case
2 6 (27.27%) Customer Engagement
3 4 (18.18%) Workflow
4 1 (4.55%) BDD
4 1 (4.55%) OO
4 1 (4.55%) TDD
Programming Languages
1 6 (27.27%) JavaScript
2 4 (18.18%) PL/SQL
2 4 (18.18%) SQL
3 1 (4.55%) ABAP
3 1 (4.55%) C#
Qualifications
1 6 (27.27%) Degree
2 4 (18.18%) SC Cleared
2 4 (18.18%) DV Cleared
2 4 (18.18%) Security Cleared
Vendors
1 7 (31.82%) Microsoft
2 6 (27.27%) hybris
3 4 (18.18%) Oracle
4 2 (9.09%) SAP