The table below looks at the statistics for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 12 27 19
Rank change year-on-year
+15 -8
Contract jobs citing CRM 12 3 17
As % of all contract IT jobs located in the Midlands 6.59% 1.38% 6.01%
As % of the Processes & Methodologies category 9.16% 2.24% 9.34%
Number of daily rates quoted 3 2 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£320 £438 £450
Average daily rate % change year-on-year
-26.85% -2.77%
90% offered a daily rate of more than £314 £388 £290
10% offered a daily rate of more than £544 £488 £530
UK excluding London average daily rate £400 £388 £410
% change year-on-year
+3.22% -5.48%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.00 £38.15 £20.67
% change year-on-year
-47.57% +84.61%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
131 134 182
As % of all contract IT jobs located in the Midlands 71.98% 61.75% 64.31%
Number of daily rates quoted 47 52 60
Average daily rate £360 £450 £380
Average daily rate % change year-on-year
-20.00% +18.42%
90% offered a daily rate of more than £207 £313 £250
10% offered a daily rate of more than £525 £588 £550
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 4 1 4
Average hourly rate £37.00 £175.00 £45.00
Average hourly rate % change year-on-year
-78.85% +288.88%
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Midlands region over the 3 months to 22 August 2014.

CRM Daily Rate Histogram in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 22 August 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 8 (38.10%) Business Analysis
1 8 (38.10%) Use Case
2 7 (33.33%) Degree
2 7 (33.33%) Retail
3 6 (28.57%) Scrum
3 6 (28.57%) JIRA
3 6 (28.57%) Customer Engagement
3 6 (28.57%) Finance
3 6 (28.57%) Stakeholder Management
3 6 (28.57%) B2C
3 6 (28.57%) E-Commerce
3 6 (28.57%) iPad
3 6 (28.57%) hybris
3 6 (28.57%) Business Process Mapping
4 5 (23.81%) Oracle Internet Expenses
4 5 (23.81%) Oracle Forms
4 5 (23.81%) Oracle Reports
4 5 (23.81%) PL/SQL
4 5 (23.81%) SQL
4 5 (23.81%) Oracle
4 5 (23.81%) Oracle Workflow
4 5 (23.81%) Workflow
4 5 (23.81%) Oracle BI EE
4 5 (23.81%) SC Cleared
4 5 (23.81%) DV Cleared
4 5 (23.81%) Security Cleared
4 5 (23.81%) Oracle iRecruitment
5 3 (14.29%) Dynamics CRM
5 3 (14.29%) Oracle EBS
5 3 (14.29%) ISEB

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (23.81%) Oracle Workflow
2 1 (4.76%) SharePoint
2 1 (4.76%) IIS
2 1 (4.76%) SharePoint 2013
Business Applications
1 5 (23.81%) Oracle Internet Expenses
1 5 (23.81%) Oracle iRecruitment
2 3 (14.29%) Dynamics CRM
2 3 (14.29%) Oracle EBS
3 2 (9.52%) Oracle Payroll
4 1 (4.76%) SAP IS-U
4 1 (4.76%) SAP CRM
Database & Business Intelligence
1 5 (23.81%) Oracle Reports
1 5 (23.81%) Oracle BI EE
Development Applications
1 6 (28.57%) JIRA
2 5 (23.81%) Oracle Forms
3 1 (4.76%) Visual Studio Team System
3 1 (4.76%) Visual Studio
General
1 7 (33.33%) Retail
2 6 (28.57%) Finance
3 2 (9.52%) Billing
4 1 (4.76%) Marketing
4 1 (4.76%) Pharmaceutical
Job Titles
1 9 (42.86%) Business Analyst
1 9 (42.86%) Analyst
2 6 (28.57%) Agile Business Analyst
3 3 (14.29%) Developer
4 2 (9.52%) Consultant
4 2 (9.52%) Functional Consultant
4 2 (9.52%) Oracle Consultant
4 2 (9.52%) Oracle Functional Consultant
4 2 (9.52%) CRM Business Analyst
4 2 (9.52%) CRM Analyst
4 2 (9.52%) CRM Developer
5 1 (4.76%) CRM Architect
5 1 (4.76%) Designer
5 1 (4.76%) CRM Manager
5 1 (4.76%) Billing Project Manager
5 1 (4.76%) Dynamics CRM Developer
5 1 (4.76%) Relationships Manager
5 1 (4.76%) SAP Developer
5 1 (4.76%) CRM Project Manager
5 1 (4.76%) ABAP Developer
Libraries, Frameworks & Software Standards
1 1 (4.76%) WCF
1 1 (4.76%) .NET Framework
1 1 (4.76%) ASP.NET
1 1 (4.76%) CSS
1 1 (4.76%) HTML
1 1 (4.76%) .NET
Miscellaneous
1 6 (28.57%) iPad
Processes & Methodologies
1 8 (38.10%) Business Analysis
1 8 (38.10%) Use Case
2 6 (28.57%) Scrum
2 6 (28.57%) Customer Engagement
2 6 (28.57%) Stakeholder Management
2 6 (28.57%) B2C
2 6 (28.57%) E-Commerce
2 6 (28.57%) Business Process Mapping
3 5 (23.81%) Workflow
4 2 (9.52%) Data Modelling
5 1 (4.76%) Agile Software Development
5 1 (4.76%) Systems Analysis
5 1 (4.76%) PRINCE2
5 1 (4.76%) PRINCE
5 1 (4.76%) Stakeholder Engagement
5 1 (4.76%) Waterfall
5 1 (4.76%) Continuous Improvement
Programming Languages
1 5 (23.81%) PL/SQL
1 5 (23.81%) SQL
2 2 (9.52%) JavaScript
3 1 (4.76%) ABAP
Qualifications
1 7 (33.33%) Degree
2 5 (23.81%) SC Cleared
2 5 (23.81%) DV Cleared
2 5 (23.81%) Security Cleared
3 3 (14.29%) ISEB
4 2 (9.52%) IIBA
4 2 (9.52%) CBAP
Vendors
1 6 (28.57%) hybris
2 5 (23.81%) Oracle
3 2 (9.52%) Microsoft
3 2 (9.52%) SAP