The first table below looks at the demand for CRM skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 13 16 22
Rank change year-on-year
+3 +6
Contract jobs citing CRM 14 10 8
As % of all contract IT jobs located in the Midlands 6.83% 4.98% 2.77%
As % of the Processes & Methodologies category 9.59% 7.58% 5.13%
Number of daily rates quoted 6 3 2
Average daily rate £463 £550 £381
Average daily rate % change year-on-year
-15.90% +44.26%
90% offered a daily rate of more than £363 £430 £326
10% offered a daily rate of more than £513 £610 £436
UK excluding London average daily rate £400 £400 £405
% change year-on-year
- -1.23%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £22.50 £22.50
% change year-on-year
-22.22% -
Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
146 132 156
As % of all contract IT jobs located in the Midlands 71.22% 65.67% 53.98%
Number of daily rates quoted 45 65 69
Average daily rate £375 £450 £400
Average daily rate % change year-on-year
-16.66% +12.50%
90% offered a daily rate of more than £340 £288 £250
10% offered a daily rate of more than £500 £650 £600
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 4 1 5
Average hourly rate £17.00 £32.00 £21.00
Average hourly rate % change year-on-year
-46.87% +52.38%
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
CRM
England

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Midlands region.

CRM Daily Rate Trend in the Midlands

CRM
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Midlands region over the 3 months to 18 April 2014.

CRM Daily Rate Histogram in the Midlands

CRM
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Midlands region.

CRM Hourly Rate Trend in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 14 (50.00%) SAP
2 11 (39.29%) SAP CRM
3 10 (35.71%) Project Management
4 8 (28.57%) Dynamics CRM
5 7 (25.00%) Billing
5 7 (25.00%) Microsoft
6 6 (21.43%) ITIL
6 6 (21.43%) MS Excel
6 6 (21.43%) Siebel
6 6 (21.43%) Service Delivery
6 6 (21.43%) Finance
6 6 (21.43%) Social Media
7 4 (14.29%) Stakeholder Management
8 3 (10.71%) Workflow
8 3 (10.71%) Degree
8 3 (10.71%) ISEB
8 3 (10.71%) Data Modelling
8 3 (10.71%) ABAP
9 2 (7.14%) Logistics
9 2 (7.14%) SAP CO
9 2 (7.14%) SAP PM
9 2 (7.14%) Web Dynpro
9 2 (7.14%) Change Management
9 2 (7.14%) SAP FI
9 2 (7.14%) SAP FI/CO
9 2 (7.14%) PLM
9 2 (7.14%) JavaScript
9 2 (7.14%) Oracle
9 2 (7.14%) PRINCE2
9 2 (7.14%) Adobe

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) Oracle Workflow
Applications
1 6 (21.43%) MS Excel
2 1 (3.57%) Casewise Modeler
Business Applications
1 11 (39.29%) SAP CRM
2 8 (28.57%) Dynamics CRM
3 2 (7.14%) SAP CO
3 2 (7.14%) SAP PM
3 2 (7.14%) SAP FI
3 2 (7.14%) SAP FI/CO
4 1 (3.57%) Oracle Internet Expenses
4 1 (3.57%) Oracle EBS
4 1 (3.57%) Oracle iRecruitment
Communications & Networking
1 1 (3.57%) Intranet
Database & Business Intelligence
1 1 (3.57%) Relational Database
1 1 (3.57%) Oracle BI EE
1 1 (3.57%) RDBMS
1 1 (3.57%) Oracle Reports
1 1 (3.57%) Data Warehouse
Development Applications
1 1 (3.57%) Oracle APEX
1 1 (3.57%) Oracle Forms
General
1 7 (25.00%) Billing
2 6 (21.43%) Finance
3 2 (7.14%) Pharmaceutical
4 1 (3.57%) Retail
4 1 (3.57%) Marketing
Job Titles
1 9 (32.14%) Project Manager
1 9 (32.14%) CRM Manager
2 8 (28.57%) CRM Project Manager
3 7 (25.00%) Analyst
4 5 (17.86%) Consultant
5 4 (14.29%) Business Analyst
5 4 (14.29%) CRM Analyst
6 3 (10.71%) Developer
6 3 (10.71%) CRM Business Analyst
7 2 (7.14%) Test Analyst
7 2 (7.14%) Change Manager
7 2 (7.14%) SAP Consultant
7 2 (7.14%) ABAP Consultant
7 2 (7.14%) SAP Test Analyst
7 2 (7.14%) SAP Analyst
8 1 (3.57%) SAP CRM Project Manager
8 1 (3.57%) CRM Solutions Architect
8 1 (3.57%) CRM Developer
8 1 (3.57%) CRM Architect
8 1 (3.57%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 2 (7.14%) Web Dynpro
2 1 (3.57%) REST
2 1 (3.57%) Middleware
2 1 (3.57%) SOAP
2 1 (3.57%) Web Services
2 1 (3.57%) .NET
Miscellaneous
1 6 (21.43%) Social Media
2 1 (3.57%) Mobile Computing
2 1 (3.57%) GIS
Processes & Methodologies
1 10 (35.71%) Project Management
2 6 (21.43%) ITIL
2 6 (21.43%) Service Delivery
3 4 (14.29%) Stakeholder Management
4 3 (10.71%) Workflow
4 3 (10.71%) Data Modelling
5 2 (7.14%) Logistics
5 2 (7.14%) Change Management
5 2 (7.14%) PLM
5 2 (7.14%) PRINCE2
5 2 (7.14%) Business Analysis
5 2 (7.14%) User Acceptance Testing
5 2 (7.14%) Unit Testing
5 2 (7.14%) System Testing
5 2 (7.14%) Use Case
5 2 (7.14%) Stakeholder Engagement
6 1 (3.57%) Waterfall
6 1 (3.57%) Continuous Improvement
6 1 (3.57%) Change Control
6 1 (3.57%) Integration Testing
Programming Languages
1 3 (10.71%) ABAP
2 2 (7.14%) JavaScript
3 1 (3.57%) Apex Code
3 1 (3.57%) Java
3 1 (3.57%) PL/SQL
3 1 (3.57%) SQL
Qualifications
1 3 (10.71%) Degree
1 3 (10.71%) ISEB
2 2 (7.14%) IIBA
2 2 (7.14%) CBAP
3 1 (3.57%) SC Cleared
3 1 (3.57%) DV Cleared
3 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 1 (3.57%) QA
Vendors
1 14 (50.00%) SAP
2 7 (25.00%) Microsoft
3 6 (21.43%) Siebel
4 2 (7.14%) Oracle
4 2 (7.14%) Adobe
4 2 (7.14%) Salesforce.com
5 1 (3.57%) Casewise
5 1 (3.57%) JD Edwards